Vodafone India Complaints & Reviews

I port out my mobile number to vodafone and activate unlimited internet plan of 650 But in first month they added downlloading charges of Rs.49/- in my bill.. When I call customer care he told that u access some WAP_villa site and these charges could not been reversed...If my plan is unlimited they how it came from...please help me out from this otherwise I have to quit internet plan stop from vodafone and need to find another option...

I m Advocate by Profession named Prashant G.Sawant at present using an Connection from your authorities bearing No.[protected] and further like to submit as under :- That one person from the vodafone company have called me regarding the subject number. As per the Call received by me on my Vodafone No.[protected] regarding offer for a new connection about the subject No.[protected] and further an Representative from the Vodafone authorities have approached at my office at Shop.No.4, Balaram Niwas, J.P.Road, Dadar(East), Mumbai:-400 014. That further an Application was being filled in my name and the relevant documents were being handed over to the representative Mr. Deepak from the Adventa Communication having his Mobile No. [protected] and further asked for Rs.300/- in cash for which he also issued a receipt by his own signature on it. Till date nor the said alleged subject numbered is activated nor any body has bothered to pay back my amount nor the documents are handed over back to me. That the documents can be used for any other purpose as the same stands on my name. I am really surprised that office assignees and /or the representatives can put me to such an extent as I am totally cheated and also dragged me to pay the amount of Rs.300/-, I am roaming in the thoughts of clouds that I am left wondering with the sim card without any activation. I therefore hereby submitting this present complaint before you to take the immediate action else where I am open to approach the Court of Law with the proper proceedings and the cost and cosequences will be incurred by you so please take the serious note of the same. The proper action is expected.

hello Sir/Madam, Few days earlier I make a query from customer care regarding V2V Free call plan they give me information about it and I recharged my number for such plan when plan didn't work I again make a query & then They tell me about other condition regarding plan. So I want Complaint about incomplete information about plan. Please provide full information about such plan. Deepak Chauhan Mob: [protected]

Dear sir, I am dhanraj I am using a vodafone no [protected] from more days. Date.08.09.2014.suddenly deducted an amount 140 rupees from my vodafone no of [protected]. Then i am intimated several times to vodafone costemer care no 198. There are give not correct answer to me.and irresponcebility in there. There are told to me bal are deducted for using of data net charges. But i am nothing use the internet from vodafone.and any message are deduct showing messages are not send to me.the vodafone are deducted Rs.140.unwantedly without any reason.and without information. So please kindly re deposit my amount to my account. Thank you sir.

Kutch Nav Nirman Abhiyan is a NGO working in Bhuj City. We are running the project Called "Bhuj Bole Chhe" in Bhuj city. We have postpaid connection no.[protected]. We have register this number with our sister organisation "Sahjeevan". We want to transfer this post-paid connection to our NGO "Abhiyan". We are started transfer process since January 2014. We got lots pain to transfer this number. And Still we could not get any response and solution. In Bhuj, your agent and vodafone store have not immediate response. I did complain with Vodafone with no. 68788692. But you can see we solved all issued raise by Vodafone. But still Bhuj Vodafone store do not transfer our post-paid connection from Sahjeevan to Abhiyan. Today (8/09/2014) I paid my bills. I wait to get my solution. Do you think vodafone concern management system need revised? Please solve our concern immediate.

Hi, I have got a message few days back that I have subscribed for zero ditto service and 50 rs were deducted from my balance. I just ignored that time . Now again I got a message that 100 rs will be deducted from your account on 12th September, 2014 for zero ditto service. I tried stopping the service by sending message to 155223 but no luck. I received a message that to stop the service reply with the service number. Please look into this matter asap. If not I will not be hesitant about changing my operator.

Dear sir, please arrange to disconnect the number ([protected] ) with immediate effect i.e from today as the services are no longer required. outstanding against the captioned connection had been already paid .please check your accounts details .and disconnect this no. immediately as soon as possible. Thanking you. Your faithfully ( RAJ KUMAR MAHESHWARI) 272, Deepali Enclave, Deepali Chowk, Pitampura, Delhi - 110034 My alternate No. is : [protected] & [protected]

Hi, I am using Vodafone mobile No-[protected] I have been charged Rs 397 for downloads. I am being wrongly charged Rs397 for downloading unknown thing under the head, 1. mobilart value pack=Rs 50 x 2= Rs100 2. Deal_mydala_99= Rs99 x 3= Rs297 Total=397 I have not downloaded anything from these sites.

[protected] this number was previously used by someone but i am getting message for cognizant, HDFC, income tax, BOI cash deposit & withdrawal. Please check the details. & kindly stop these messages.It irritates me always for these messages

i am Vodafone pospaid user for Delhi circle and i am using 2g connection from last two months i have been charged for the same service hello1_tvallsouth_ this month for Rs.30/- and last month more than Rs.100/- and i have never used this service and Vodafone has charged me without my consent and when i have contacted the customer care they are saying that i have clicked this service while i never browse through my phone.This is totally a fraud done by Vodafone and hello1_tvallsouth and i want my money to be refunded asap.My contact number is [protected].

I have been charged by the Vodafone for Rs.99/- on behalf of Mydala.com but i have not opted for such services and i do not have any intimation from Mydala.com also so this is completely fraud as i have been charged without my consent and i want my money back, kindly help me out.

Hi, The is Deepak. I have been facing network problem from past 2 days & there is no improvement in network even after contacting customer care executives. There is no response for the call too. Mobile Number: [protected] State: Karnataka Handset: Blackberry 9360 Internet: Blackberry Internet Service(399 monthly plan) Problem: Slow Internet. Note receiving email, not able to browse, whatsapp messages not getting delivered at all. Kindly do the needful because i am an working professional & if the Internet is not working properly then it is of no use keeping the vodafone service in my mobile.

I am writing this complaint after several trials at vodafone customer care and stores to solve my concern and from last two days my outgoing services have also been barred because my bill has gone beyond credit limit, which is because they have not been supportive to give me a solution. For august, i received a bill of Rs.2387 out of which around 1300 is only for internet. i have been using Vodafone prepaid services for a long time but recently i shifted to prepaid due to some circumstances and in-spite of having low call rates, i have to pay huge bills of internet which never happened when i was using prepaid and even my usage is not so much.on calling customer care i was told that the my internet plan for Rs.250 gives me 1000mb to use but its also has capping(which was never told before) and after finishing the given units and extra usage it converts into unlimited plan by default(for which i was charged Rs.750)and i didnt even get any message for this upgradation. therefore after my plan was finished i as usual did an add on plan of Rs.150( but i was already charged for Rs.750 for making my plan unlimited and i didnt know) and there were also some other charges too, therefore such a huge bill. I request you to please do something in this regard asap. thanks

I am using vodafone from so many years but this time either u should solve my problem or else I have to stop using ur network. I made a recharge of 156 for 3g on 8/9/14 (6.17 pm) but did not got any response so I have to made another small recharge of 9rs for 2g. I have waited for 3 hours. now you are saying that my balance was over written. How it can b over written when it was not been made! I need my recharge amount or the services that I have paid for!

Team, very much frustrated with the process of verification done ...i was not notified that a representative is coming for verification...no calls at all ... but the disconnected my service for failure in verification... wen called cust. support they inform that the representative had come to my place twice...which is completly a FALSE INFO ... i am at home 24/7 and they insist that they had called me ... which is again a BIG LIE ... no msgs ...no calls...no person came to my doorstep...they barred my calls ...wherein i told them the emergency stil they are not able to do anything about it...i am a VALUABLE Customer using my number for more than 7 years...hope vodafone takes care of this issue ASAP ! if not im planning to switch my whole family to aircel were they treat cx GOOD !!

I am using Vodafone connection from 3-4 years, from this i am very frustrated for this unwanted reduction. I have charged Rs. 49 for Internet usage charges in my pos paid bill in August (22/08/2014-08:57:45). Today When I asked to Vodafone they said I have downloaded wapvilla_ppd from Vodafone mobile connect hence charged this amount, but till date i have not download that's like application on my windows phone. Also i have checked my download history. And till date i doesn't received any notification on wapvilla_ppd. When I googled there was no crap coming up for this app. So please look into this matter and give me back my reduced amount ASAP. I want to ask some questions to Vodafone:- 1. How they can charging amount without any clarification as well as notification. 2. When i ask to Vodafone why they can't proper justification for this amount reduction. 3. Why customer care have no idea how to stop or what type of download it is. Regards, Jotiram Mane [protected] / [protected]

I am using a HSBC CUG connection, phone number [protected] from your company since a long time and have been mostly satisfied with the service. I am not an avid user of the mobile phone and have been getting a bill of around Rs. 200/- each month, even with the data plan. However, I was surprised to see my bill for an amount in excess of Rs. 500/- for the month of August 2014. I called up the customer service department and I found that I had been charged for a game download 3 times. Moreover, I had been charged for some SMS related to the game downloads as well. I would like to inform you that a couple of months back my son, who is just 5 years old, had accidentally purchased the same game and as that WAS a mistake from my end I paid the bill without any issues. However, I fail to understand if I have already bought a game and paid for it once, how can I be charged 3 more time for the same. Also, there was a '[protected]@Rs. 99' button when the game had not been bought and which had disappeared after my son bought it the fist time. Please remove the charges of Rs. 297/- and taxes plus the charges for the SMS so that I may continue to enjoy your company's services.

I hav taken vodafone post paid connection with 1 gb 3G data free. Wen I received the monthly bill to my surprise they had charged rs177/- as download charges. Wen I checked with customer care they told that this amount of ra 177/- is charges for download and free is only for browsing. Who can use 1 gb data only for browsing with out downloading ?? anything??. This seems to be completely cheating and levying extra charges

Hi I had requested to deactivate my vodafone no ([protected]) on 15 july 2014 and got a confirmation mail from vodafone on 19 july 2014 that they will deactivate the same with 7 days. But till now they have not deactivated this no and have been generating unnecessary bills since then. Now they have added that bill to my primary vodafone no. and they say they will de-activate my primary no if the bill is not paid. To add on vodafone guys have been harassing me and my family by visiting at home and calling me at odd hours. Plus when I call them on customer care they keep me waiting for 10-15 mins which is so disgusting. Also i have been complaining of not receiving bills on my email id bcz of which i have been paying late charges from past i dont know how many months. On last conversation vodafone guy told me that you need to visit vodafone store to de-activate the no. My question is why these details were not given me before? Also when you guys have to activate the no you come at the door step but to de-activate you make fool out of the customers and generating unnecessary bills. Now if my primary no will be deactiavted Vodafone has to pay penelty for all and it will be huge problem for them. Thanks, Swati

Dear Sir, I activated my internet plan in the month of July-14 for 1GB @ Rs. 100 plan and later on on dated 22/0/2014 I activated unlimited plan for Rs. 299. My Bill no. [protected] dated 05/0/2014 stated my account charging for period 05/07/2014 to 22/07/2014 both amount for the internate monthaly charges ( 05/07/14 to 22/07/14 for 18 days) of Rs. 58.06 and also usage charges for same period for 0.19 GB usage as Rs. 276.28. Also for unlimited plan Rs. 125.39 for period 23/07/2014 to 04/08/2014 added. For clarification I complaint to adjust the extra bill amount of Rs. 276.028 with service tax at near by me Vodafone service center located near Itwari Telephone exchange square Garoba maidan Sataranjipura, Nagpur -440008 (MS). They satisfied for that and assured for adusting for next bill. But for this month bill ( September14 ) not adjusted that amount. Please adjust my extra billing amount of Rs. 276.028 with service tax which I already paid to Vodafone so that I can pay revised bill for this month. Thanking Sir, Yours Faithfully Purushottam S. Wanjari ( Mob. No. [protected] ) Dated 08/09/2014, Nagpur (MS)