Vodafone India Complaints & Reviews

Two 3g net packs of 249 and 147 recharge done since yesterday, but no balance updation . On calling customer care, I got a response from Senior resource of yours that due to some technical problem there was no recharge. And even the money will not be refunded . Its shocking to hear that in this customers are treated and said you have lost 400- Rs due to team's technical fault .In this case I find it feasible to withdraw my service from Vodafone. Expecting a reply and quick action from the concerned team.

Dear sir/mam, i m very sad & unhappy, you are my only last hope i m begging u please tell the details of this number ([protected]) . This guy has stole a huge amount from my account by blackmailing me very badly. i have done the FIR but m not satisfied plzz help me to get my money back, m a poor man.

i m calling from last 5 days on customer care no regarding my problem that is m not receiving 3g signal from last 5 days as i m in roaming in indore .(MP). and again n again the executive and GPRS technical department team is not even responding properly . its so irritating that again n again the technical department team putting my call on hold every time ...when i tried to talk to the seniors at technical department then again they putting my call on hold ..this is not the way of treat to a customer as they in service industries..

I have two Vodafone numbers and I made a closing request for [protected] on May 8th. The request was accepted and it was in progress. Suddenly on August 11th Vodafone asked me to pay Rs. 206.33 for the closed number by blackmailing using suspending services for the second number. After raising complaint to nodal officer he replied saying Rs.45.33 was collected in excess and he will transfer to my second number if I like. This is pathetic condition of Vodafone Customer Care and the billing department. I want my Rs.207 back into my second numbers account without any delay. It is not at all fair to send a bill after 3 months for a closed number and not only that blackmailing and collecting wrong amount.

I recharged with Rs. 50 on[protected], about 10 pm. On[protected], my balance (Rs. 40) was deducted. When notified about it to the company, the executive blames that I have downloaded a wallpaper and something called "SHOTFORMAT ValuePack99" from some "paid site" whose name they are not ready to disclose. I checked my downloads and browser history and did not find any such "paid website" whatsoever. I did some research and found that there are similar complaints from other users across india. Some even claiming amounts upto 400 INR. I believe this is some fraud scam Vodafone India is churning and should be taken seriously. I do not know how to go about the grievance redressal process, hence i am submitting on this forum. Kindly look into this matter with utmost seriousness and reply. Thank you!

Hi, I am Vodafone Prepaid Customer. Recently i have recharges 200 Rs.Then on Next day I check Gmail, WhatsApp and yourstory.com on my Mobile Internet. (2G Plan was already activate).And then on that Day later i seen that my 99 Rs Cut. I call to Customer Care . They told that You have Subscribe Mydala Service. Actually i have not done any subscription.. And i was very busy on that day in office. So not used any Internet. I told that I want to do Complain.. they told that It is Outside Vodafone you can not register complain for this.Then I have checked my Opera browser Internet History. I have not open anything MyDala related. Then How without my information 99Rs Cut.?Also if i subscribe then at least i must got SMS for that.. Even i didn't got any SMS.Now Customer Care is also telling that We can not give money back. and It is not from Our side. What i have to do. Can you help me regarthing this fraud. Regards, Pratik

You people employee the most dumbest and pathetic customer care executives. None of them know the rules. For lodging 1 single complaints i need to shout everytime explain the DND rules, call and speak to 4-5 different people each time. Please understand it is your duty and not mine to ensure that your dumb employees know the rules. They refuse to take complaints, speak very pathetically to customers and refuse to transfer lines to their seniors. You guys are a menace to the whole industry. One executive of yours Subhajit Saha was absolutely insulting and refused any help at all. Is this really the kind of people you employ. Is this how you harass the customers. This is the same old story. Just look at the call records and the number of complaints i have made in the past few months. Each of those experiences have been pathetic. You people are the worst!

Priye Upbhokta, 248 ke recharge per payein 2GB 3G DATA 30 dino ke liye.Yeh offer sirf aapke liye 3 dino tak valid hai.Internet setting ke liye sms ALL to 111
This is a massage from Vodafone company, but I have only 1GB data benefit,
According to company recharge benefit will be 2GB.

My Name is PUSHPENDU PAL.Address Vill+Po= Dignagar Dist =Burdwan Pin=713128 .Vodafone East Limited send a notice . Subject of the notice "Non payment of the outstanding amount due and payable by you is respect of mobile phone number [protected], Account no 1.40171203.But i don't withdraw any Vodafone sim card give my documents .please help me .

, I am Sanjoy Roy having Vodafone No- [protected] . I am very upset by Vodafone Company due to plan (“MI_CAP_750_30d_R_PROMO_3G”) activated by the company without consulting me. In the month july-2014 Bill levied charges (Rs.750) without confirmation from me. Finally I am unhappy with Vodafone services. Regards, sanjoy

Dear Sir, Mobile No. [protected] I regularly uses Rs 54 recharge by handse *444*54# which is 1.2p per 2 min pulses. On 3rd of aug at about 5pm, they changed my plan to .35p call to all automatically. my last plan was valid till 9th of sep. you are requested to credit my money which was deducted and restore the previous call plan . thanks Abul Laiss

Hi, I ported from Airtel to Vodafone. My number is +91-[protected], SIM No.[protected], It was issued to me on 7-Aug-14. Its been 7 days, that's its not yet activated. I am unable to receive any important communication from my Bank and any stock market details due to which I have made a loss of Rs. 25000. I want to file a complaint with a damage charges of Rs.25000, for not providing me the service. Regards, Ankit Gulati

Sir,

Sub- rong recharges

My no [protected]

Vodafone site 3g internate pack rs 27 me 100 md date
My no online recharges my mobile no is companey raong recharges
But customer care not support

Thanking you
Birendra mishra

i have ported in from reliance to Vodafone, from then i am trying to activate my caller tune on my number [protected] but it is not getting activated i has called N number of times to customer care they have taken it as a funny call, i am getting message as caller tune is active but my balance is not getting deducted, i have informed the same to customer care people they have not option of helping me and they just prolonging my call and not searching a solution for the my caller tune. after that i have visited to vodafone store for 3 times and they just making a fun out of me and made me to travel 50km up and down for 3days from where i am living and even they said a silly reason that the sim has been cut for mini sim so it is not getting active and the store people made me to change the sim in store and charged me 50/- rupees for that and i have left the store even now my caller tune is not getting activated., really dont go for vodafone its a waste of service

sir.it is really a very shameful attitude from vodafone custmer care who not trying to solve problem of their custmer.i am also a businessmen so it is not fair to break the faith of their custmer.i have internet prob not connecting after browsing.i compaint vcc they sent net setting.but the prob not cleared.after some time i again call vcc but all time they was making fool.they told pls hold we will are solving u r prob.after 5-6minute phone disconnected.again other vcc person come in contect and then he do same.i m really angry with mr.girish.venktesh.and others name i forget.my contact no [protected].vodafone custmer till tomorrow noon.i[censored] cant solve my prob i willl left your service with my plenty of friends n my business partner. thank you.

Dear Sir/mam, Myself Pradeep Kumar. I want say that my Vodafone No. [protected] sim has been damaged so i want to replace my sim but your Vodafone Care executive said that due to some reason your documents has not been updated in our records. So please tell me the solution of this problem. Vodafone executive gave me a Request No.[protected] to know the status of my complaint but no one is tell me the exact status of my complaint. Vodafone Request No:.[protected] Request you to resolve my problem as soon as possible. Thanks and Regards Pradeep Kumar [protected] (contact me on my alternate No.)

I have 2 Vodafone mobile numbers I wanted to close one of the numbers. I called the customer care and asked them about closing a connection which got abnormal bills. They told me to pay 3000+ rupees and I promptly paid them and raised a closing request. After that I got the retention calls from them but I turned them down. But After 3 months I got a message saying 206.33 Rs is pending for the closed number. I wrote mails to customer care and nodal officer. But I suspect any one really there. Next day my second number was deactivated barring all incoming and out going calls. I was not even able to make calls to Customer Care. This is a total arrogance and there is no one to hear your concerns and no one there to reply a query. Now what ever they want I had to pay and get the second number released. So never ever have more than one connection, if you have any billing problem on one, the other number will be barred and you will be compelled to pay the amount what ever they ask. Soon I am going to move out of Vodafone.

I have Vodafone connection fro last 8 years, but services have be heavily degraded in last 1 year, they have charged me for 3 months for blackberry services rentals of 899 PM, even after cancelling the service, when called they forward my call to cancellation department, worst customer service, then after long fight i was communicated i will get refund now that is also not applicable as person called me has not updated that remark in there internal system Vodafone sucks big time as they want customers to follow process and they will never support client... worst part there customer support team never say yes for any thing they only want to say NOOOOO... Vodafone is big fraud company they should not be trusted.. what there executives they never update they just lie and give commitments... below is my complaint link on FB PLS refer https://www.facebook.com/vodafoneIN/posts/[protected]?comment_id=[protected]&...⇄ Please guide me i want to complaint TRAI as well consumer court against Vodafone Regards Sandeep Raheria

Hello Sir/Madam, I am Jayashree Baskaran, Once when I received a service call from Vodafone in month of July I enquired the person regarding the roaming incoming free, so he suggested to activate national roaming for which Rs.75 will be charged on monthly basis till the service is Active. Later which I didn't receive any response for the Activation of National Roaming so I dropped an email to corpcare.[protected]@vodafone.com on 4th July & I got a reply on 7th July stating that the request has been processed and it is effective from July 7th. Later on 13th July I received a bill amount for Rs.2194.37, so after checking that I drafted an email stating that "In spite of activating the national roaming I have been charged for roaming incoming calls “on 15th July to corpcare.[protected]@vodafone.com in the same email chain which was sent on 4th July. I received a reply on 17th July from Vodafone stating that "The charges are correctly charged and there is no discrepancy in the bill". As the activation was done on 7th July and the bill got generated on 13th July (7 days from activation of national roaming) so there should not be much of difference so assuming that the generated bill is correct I paid that bill amount. But this month I received the bill amount of Rs.8192.97 for which roaming charges alone was Rs.6773.75. It was very shocking to see the bill, hence immediately drafted an email today to corpcare.[protected]@vodafone.com in the same email loop (mail sent on 4th July) and also forwarded it to nodal.[protected]@vodafone.com. I also called to vodafone customer care 13 times today from morning 9.24 am to 12.54 pm 111 198 333 [protected] [protected] Note: When trying to call 333 the customer care persons where busy so it was asking to press '1' to get a call back. In between I received a call from [protected] @ 10.56 (I was not knowing that it was from Vodafone) where I was unable to pick the call so later I called to the same number back @ 11.22 but I was unable to reach the number.Finally I spoke to a customer care executive she said that there is difference between Activate National Roaming & Activate National Roaming Pack which was not informed anywhere before it’s been a month after requesting for the Activation where in the mean time I have also email thrice regarding the same. Please consider this complaint and take respective action, as I am not affordable to pay that much bill amount. Thank you so much in Advance. Regards Jayashree

Hi, Am trying to cancel my Vodafone post paid SIM for past 2 months by calling costumer care, but no one is taking my request. My number is [protected]. i have paying bill for this number with out using for past 3 months. i need to cancel this SIM asap. Thanks, Thamil.