Vodafone India Complaints & Reviews

My Name is PUSHPENDU PAL.Address Vill+Po= Dignagar Dist =Burdwan Pin=713128 .Vodafone East Limited send a notice . Subject of the notice "Non payment of the outstanding amount due and payable by you is respect of mobile phone number [protected], Account no 1.40171203.But i don't withdraw any Vodafone sim card give my documents .please help me .

, I am Sanjoy Roy having Vodafone No- [protected] . I am very upset by Vodafone Company due to plan (“MI_CAP_750_30d_R_PROMO_3G”) activated by the company without consulting me. In the month july-2014 Bill levied charges (Rs.750) without confirmation from me. Finally I am unhappy with Vodafone services. Regards, sanjoy

Dear Sir, Mobile No. [protected] I regularly uses Rs 54 recharge by handse *444*54# which is 1.2p per 2 min pulses. On 3rd of aug at about 5pm, they changed my plan to .35p call to all automatically. my last plan was valid till 9th of sep. you are requested to credit my money which was deducted and restore the previous call plan . thanks Abul Laiss

Hi, I ported from Airtel to Vodafone. My number is +91-[protected], SIM No.[protected], It was issued to me on 7-Aug-14. Its been 7 days, that's its not yet activated. I am unable to receive any important communication from my Bank and any stock market details due to which I have made a loss of Rs. 25000. I want to file a complaint with a damage charges of Rs.25000, for not providing me the service. Regards, Ankit Gulati

Sir,

Sub- rong recharges

My no [protected]

Vodafone site 3g internate pack rs 27 me 100 md date
My no online recharges my mobile no is companey raong recharges
But customer care not support

Thanking you
Birendra mishra

i have ported in from reliance to Vodafone, from then i am trying to activate my caller tune on my number [protected] but it is not getting activated i has called N number of times to customer care they have taken it as a funny call, i am getting message as caller tune is active but my balance is not getting deducted, i have informed the same to customer care people they have not option of helping me and they just prolonging my call and not searching a solution for the my caller tune. after that i have visited to vodafone store for 3 times and they just making a fun out of me and made me to travel 50km up and down for 3days from where i am living and even they said a silly reason that the sim has been cut for mini sim so it is not getting active and the store people made me to change the sim in store and charged me 50/- rupees for that and i have left the store even now my caller tune is not getting activated., really dont go for vodafone its a waste of service

sir.it is really a very shameful attitude from vodafone custmer care who not trying to solve problem of their custmer.i am also a businessmen so it is not fair to break the faith of their custmer.i have internet prob not connecting after browsing.i compaint vcc they sent net setting.but the prob not cleared.after some time i again call vcc but all time they was making fool.they told pls hold we will are solving u r prob.after 5-6minute phone disconnected.again other vcc person come in contect and then he do same.i m really angry with mr.girish.venktesh.and others name i forget.my contact no [protected].vodafone custmer till tomorrow noon.i[censored] cant solve my prob i willl left your service with my plenty of friends n my business partner. thank you.

Dear Sir/mam, Myself Pradeep Kumar. I want say that my Vodafone No. [protected] sim has been damaged so i want to replace my sim but your Vodafone Care executive said that due to some reason your documents has not been updated in our records. So please tell me the solution of this problem. Vodafone executive gave me a Request No.[protected] to know the status of my complaint but no one is tell me the exact status of my complaint. Vodafone Request No:.[protected] Request you to resolve my problem as soon as possible. Thanks and Regards Pradeep Kumar [protected] (contact me on my alternate No.)

I have 2 Vodafone mobile numbers I wanted to close one of the numbers. I called the customer care and asked them about closing a connection which got abnormal bills. They told me to pay 3000+ rupees and I promptly paid them and raised a closing request. After that I got the retention calls from them but I turned them down. But After 3 months I got a message saying 206.33 Rs is pending for the closed number. I wrote mails to customer care and nodal officer. But I suspect any one really there. Next day my second number was deactivated barring all incoming and out going calls. I was not even able to make calls to Customer Care. This is a total arrogance and there is no one to hear your concerns and no one there to reply a query. Now what ever they want I had to pay and get the second number released. So never ever have more than one connection, if you have any billing problem on one, the other number will be barred and you will be compelled to pay the amount what ever they ask. Soon I am going to move out of Vodafone.

I have Vodafone connection fro last 8 years, but services have be heavily degraded in last 1 year, they have charged me for 3 months for blackberry services rentals of 899 PM, even after cancelling the service, when called they forward my call to cancellation department, worst customer service, then after long fight i was communicated i will get refund now that is also not applicable as person called me has not updated that remark in there internal system Vodafone sucks big time as they want customers to follow process and they will never support client... worst part there customer support team never say yes for any thing they only want to say NOOOOO... Vodafone is big fraud company they should not be trusted.. what there executives they never update they just lie and give commitments... below is my complaint link on FB PLS refer https://www.facebook.com/vodafoneIN/posts/[protected]?comment_id=[protected]&...⇄ Please guide me i want to complaint TRAI as well consumer court against Vodafone Regards Sandeep Raheria

Hello Sir/Madam, I am Jayashree Baskaran, Once when I received a service call from Vodafone in month of July I enquired the person regarding the roaming incoming free, so he suggested to activate national roaming for which Rs.75 will be charged on monthly basis till the service is Active. Later which I didn't receive any response for the Activation of National Roaming so I dropped an email to corpcare.[protected]@vodafone.com on 4th July & I got a reply on 7th July stating that the request has been processed and it is effective from July 7th. Later on 13th July I received a bill amount for Rs.2194.37, so after checking that I drafted an email stating that "In spite of activating the national roaming I have been charged for roaming incoming calls “on 15th July to corpcare.[protected]@vodafone.com in the same email chain which was sent on 4th July. I received a reply on 17th July from Vodafone stating that "The charges are correctly charged and there is no discrepancy in the bill". As the activation was done on 7th July and the bill got generated on 13th July (7 days from activation of national roaming) so there should not be much of difference so assuming that the generated bill is correct I paid that bill amount. But this month I received the bill amount of Rs.8192.97 for which roaming charges alone was Rs.6773.75. It was very shocking to see the bill, hence immediately drafted an email today to corpcare.[protected]@vodafone.com in the same email loop (mail sent on 4th July) and also forwarded it to nodal.[protected]@vodafone.com. I also called to vodafone customer care 13 times today from morning 9.24 am to 12.54 pm 111 198 333 [protected] [protected] Note: When trying to call 333 the customer care persons where busy so it was asking to press '1' to get a call back. In between I received a call from [protected] @ 10.56 (I was not knowing that it was from Vodafone) where I was unable to pick the call so later I called to the same number back @ 11.22 but I was unable to reach the number.Finally I spoke to a customer care executive she said that there is difference between Activate National Roaming & Activate National Roaming Pack which was not informed anywhere before it’s been a month after requesting for the Activation where in the mean time I have also email thrice regarding the same. Please consider this complaint and take respective action, as I am not affordable to pay that much bill amount. Thank you so much in Advance. Regards Jayashree

Hi, Am trying to cancel my Vodafone post paid SIM for past 2 months by calling costumer care, but no one is taking my request. My number is [protected]. i have paying bill for this number with out using for past 3 months. i need to cancel this SIM asap. Thanks, Thamil.

I have paid my Bill yesterday itself around 9 pm at bhayander vodafone galley by cash even i have receive the msg for the same for bill payment done then too i am getting calls from same number more then 20 times from morning its the agency from lower parel and the number is [protected] and even they are abusing in phone its better you take the action or else I will complaint for the same in police
once payment is done i have received the msg that in next 24 hrs it will reflect in your account fools are working there they even don't know that sneha the telecalling calls was abusing in calls

MY MOBILE NO [protected]
ONLINE RECHARGE DONE ON 12/8/14 FOR RS 500
A.MOUNT DEBITED ON MY SBI ACCOUNT AND REF DETAILS - MSBI [protected] IGY 1005529 TRANSFERED TO
[protected]

Though the amount debited and transaction completed, I did not get the recharge details nor balance increases on my mobile.
kindly look into it and add the amount to my balance on mobile.
contact mail - sourabh.[protected]@gmail.com
regards
sourabh baruah

Hi Support Team, I have made payment to Vodafone communications with Online payment Transaction Id : ' WITHDRAWAL TRANSFER BILLDESK MINB[protected]/VODAESHOP/ TRANSFER TO[protected] of Rs 60' with your payment gateway on 11th August 2014 which has been deducted amount from my Indian Bank account but could not process further. When checked the account details, It already deducted amount and down the Gateway page hence the transaction could not succeed . I have already checked with Vodafone communications payment department and they confirmed that there is no such transaction id they got. Could you please check the attached transaction ID receipt at bank details to check it further and let me know the update on this.

Hi, I have my internet plan activated and Vodafone deducted Rs.49 for some Service DNLD DWAP WAL 0049 PPU FUT00130 . I have not downloaded from any paid site or any service. In fact, I was not even using my phone at that time Moreover there is no downloaded file on my phone or any suspicious link in my browser history. There was also no notification about balance deduction, i checked by chance. Customer Care is not at all supportive and is adamant that i downloaded some stuff of which I am sure I didn't. Vodafone customer care not giving me website where this link is located. And their answers are totally baseless. My mobile number is [protected] Email- [protected]@yahoo.in

Hello, I am a Vodafone postpaid customer. Since last two months I have been billed with download chagers for "wapvilla_ppd" (50/-) and "vuclipindia_pack75" (99/-). After repeated discussion with customer care, I haven't got a satisfactory answer to what these packs are and why are then being charged. The answer that customer care gives is, "some websites charge for download and for privacy reason we can not track these downloads". This is a very stupid answer. How can a third party website charge for a download over Internet in my Vodafone bill. Any charges for download will be against my data plan or if there is any money involved it will be through Internet or mobile banking. Is Vodafone saying that third party websites are charging for download against my bill? That is a very lame and stupid answer. Since these two packs are specific to Vodafone, I am sure Vodafone should have an idea about what these packs are and what action by user causes this app download. All I want is answers to following questions, 1. What is "wapvilla_ppd” and “vuclipindia_pack75"? 2. What causes download of these packs? (I haven't subscribed to any of these knowingly) 3. How to unsubscribe these packs? 4. Why Vodafone customer care has no idea about what these packs are? Please refer interaction numbers[protected] and[protected]. Thanks, Sushant Kulkarni

Hello Sir/Madam, When I received a service call from Vodafone in month of July I enquired the person regarding the roaming incoming free, so he suggested Activating national roaming for which Rs.75 will be charged on monthly basis till the service is Active. Later which I didn't receive any response for the Activation of National Roaming so I dropped an email to corpcare.[protected]@vodafone.com on 4th July & I got a reply on 7th July stating that the request has been processed and it is effective from July 7th. Later on 13th July I received a bill amount for Rs.2194.37, so after checking that I drafted an email stating that "In spite of activating the national roaming I have been charged for roaming incoming calls “on 15th July to corpcare.[protected]@vodafone.com in the same email chain which was sent on 4th July. I received a reply on 17th July from Vodafone stating that "The charges are correctly charged and there is no discrepancy in the bill". As the activation was done on 7th July and the bill got generated on 13th July (I.e. 7 days from activation of national roaming) so there should not be much of difference so assuming that the generated bill is correct I paid that bill amount. But this month I received the bill amount of Rs.8192.97 for which roaming charges alone was Rs.6773.75. It was very shocking to see the bill, hence immediately drafted an email today to corpcare.[protected]@vodafone.com in the same email loop (mail sent on 4thJuly) and also forwarded it to nodal.[protected]@vodafone.com. I also called to Vodafone customer care 13 times today from morning 9.24 am to12.54 pm. 111 19833398840988409943006025 Note: When trying to call 333 the customer care persons where busy so it was asking to press '1' to get a call back. In between I received a call from [protected] @ 10.56 (I was not knowing that it was from Vodafone) where I was unable to pick the call so later I called to the same number back @ 11.22 but I was unable to reach the number. Finally I spoke to a customer care executive she said that there is difference between Activate National Roaming & Activate National Roaming Pack which was not informed anywhere before it’s been a month after requesting for the Activation where in the mean time I have also email thrice regarding the same. Please consider this complaint and take respective action, as I am not affordable to pay that much bill amount. Thank you so much in Advance. Regards Jayashree

Hello Sir/Madam, I received a service call from Vodafone in month of July I enquired the person regarding the roaming incoming free, so he suggested to activate national roaming for which Rs.75 will be charged on monthly basis till the service is Active. Later which I didn't receive any response for the Activation of National Roaming so I dropped an email to corpcare.[protected]@vodafone.com on 4th July & I got a reply on 7th July stating that the request has been processed and it is effective from July 7th. Later on 13th July I received a bill amount for Rs.2194.37, so after checking that I drafted an email stating that "In spite of activating the national roaming I have been charged for roaming incoming calls"on 15th July to corpcare.[protected]@vodafone.com in the same email chain which was sent on 4th July. I received a reply on 17th July from Vodafone stating that "The charges are correctly charged and there is no discrepancy in the bill". As the activation was done on 7th July and the bill got generated on 13th July (i.e 7 days from activation of national roaming) so there should not be much of difference, assuming that the generated bill is correct I paid that bill amount. But this month I received the bill amount of Rs.8192.97 for which roaming charges alone was Rs.6773.75. It was very shocking to see the bill, hence immediately drafted an email today to corpcare.[protected]@vodafone.com in the same email loop (i.e. mail sent on 4th July) and also forwarded it to nodal.[protected]@vodafone.com. I also called to vodafone customer care 13 times today from morning 9.24 am to 12.54 pm 111 198 333 [protected] [protected] Note: When trying to call 333 the customer care persons where busy so it was asking to press '1' to get a call back. In between I received a call from [protected] @ 10.56 (I was not knowing that it was from Vodafone) where I was unable to pick the call so later I called to the same number back @ 11.22 but I was unable to reach the number. Finally I spoke to a customer care executive she said that there is difference between Activate National Roaming & Activate National Roaming Pack which was not informed any where before its been a month after requesting for the Activation where in the mean time I have also email thrice regarding the same. Please consider this complaint and take respective action, as I am not affordable to pay that much bill amount. Thank you so much in Advance. Regards Jayashree

I am 5 years old priority customer of Vodafone... I lost my phone on the 9th night... I blocked my phone the very same night... The next day i went to the Rohini Sec - 3, Vodafone care with an FIR i lodged a request to activate my old number with a new sim card... Its almost been 36 hrs and i have been to the store twice with job still not done... I have been calling your Vodafone care executive and have been lodging the complain regularly but to no help... Its such a mental harassment to be without a no. used for 5 long years... Its been a loss of time and business... This is not really the way i expected a request to be treated by a premium service provider like you... Your staff at the stores as well as your customer care executives are really incompetent and dont know how to respond to a customer... I really am in a stress because of your lack of seriousness... I expect a written reasoning regarding the delay and your inefficiency... I expect a compensation against the stress undergone from your end... My mobile no. is [protected]...