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Vodafone India Complaints & Reviews

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Last updated Apr 28, 2024
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Vodafone India reviews & complaints page 1010

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D
DHAKSHINAMURTHI
from Vaniyambadi, Tamil Nadu
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Network and internet coverage problems

Address:Vellore, Tamil Nadu

Good ofternoon sir
As i am residence from ramanaickenpet village, vaniyambadi taluk, Vellore district tamilnadu
. Am i vodafone customer my mobile number was [protected]. Our residence area vodafone tower not working . Net work coverage is very low . I will coplaints many time vodafone customer care and vodafane ministore but not responsiple i will complaints for july 28, 2014 till to the time not responsiple and not solve this...
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VitthalPatil
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Vodafone Cheating Customers

Address:Mumbai City, Maharashtra

1) I have been charged for Download charges of 99 Rs for downloading hello1_tvallsouth_. The bill shows usage as 0 kb. If I have downloaded this how come the usage is 0 kb. I have checked on google & found that lots of customers have been cheated like this. These charges must be reversed. I spoke to Customer care & they had no satisfactory answer. Please do the needful. 2) I bought a new Micromax phone & received...
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kalyan_kkp
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Interruption of services for no valid reason

Address:Hyderabad, Andhra Pradesh

I have converted my tata docomo number to vodafone number by means of number portability ([protected]). It was a corporate connection. The vodafone service executive was very nice and informative till I took the connection. At the time of submitting the application, he took all the valid address proofs and all the documentation needed. After 2 days, the vodafone service executive called me to verify the address. I told him very clearly about...
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Address:Pune, Maharashtra

1. Lots of "interactive menus" . WE DONT GET THEM! ITS CONFUSING! For me it's ok, by digging through the menus 2-3 times, I can finally arrive at what I want, but what about people who cannot? Specifically elder citizens. These menus are not at all user friendly. 2. So much time to get person on the other side. I was made to wait for 5 minutes. What kind of a customer care, that too in India, would make its customer wait for 5 whole minutes...
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anonymous 99999
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mobile tower installation is a fraud?

Address:Thane, Maharashtra

hello my name is Mohini Sonar i want to rent my land for mobile tower installation in Murbad, thane district, (MUMBAI). my land was firstly selected by 3g vodafone in chandigarh. the MD name Shiv Bimal had sent me papers as agreement paper which had the address Office no. 82, 2nd Phase, 1st floor bajaj telecom, sector 70, mohali, chandigarh -160070. they have taken money but no progress in work is shown for mobile tower installation.
my...
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Balasubramanian E
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Improper billing..

Address:Chennai, Tamil Nadu

I own a blackberry with Vodafone number [protected]. I am a Vodafone subscriber since 2011. Presently under Vodafone Value 199 CUG plan Rs.199 *per month. I am enjoying itemized bill facility for last several years. I also receive my bills in my email registered with them in addition to the paper bill. Last month the Customer care Vodafone contacted me for Go Green option to avoid receiving the paper bill. To support the cause, i agreed....
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M
myunus67
from Agra, Uttar Pradesh
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my Vodafone number 9351660800 suspended for long time

Address:Udaipur, Rajasthan

Sir,
I have port Tvodafone to airtel but I have less then 90 days in vodafone but vodafone store surajpole udaipur rajasthan did not suggest me that you can't port less than 90 days that reason vodafone suspended my number from 22/7/14 I have request reactivate my number but not reactivate till now.I have harassed. I am going vodafone store everyday and request to ssolve my problem....
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Rajesh01 Kumar
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ineligible employee hired by company and delay in services

Address:Faridabad, Haryana

Hi Im, Rajesh Kumar, uses the service of vodafone my number was prepaid, but I want change it into postpaid. I called to customercare numbr to know the best plan in postpaid, there was a lady I dont want tell her name she told me about one plan and confirm the charges of INR 450/- inclusive taxes, I gave my pohot and one identity proof to change into postpaid plan, after that My number service was terminated for 5days, and I know how to live...
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A
arwinder7670
from Gagret, Himachal Pradesh
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payment deducted without any reason

My no is [protected] I recharge of 55 rs, after that I receive Message that my recharge has been ok, after that i receive message for more offers type *123#, I dial this no then I receive message that Internet has been recharged and my payment has been deducted, I request you to transfer my funds in my talk time, only and de activate my Data plan....
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Aarti Haswani
from Jaipur, Rajasthan
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No Network Coverage, Weak signals

Address:New Delhi, Delhi

This is regarding the vodafone connection ([protected])in pitam pura. I have 5 connections of vodafone. None of them is working properly since 4 months. Called the customer care many times but they have not taken careof it. Really irritating service. solve the problem to save ur compay's repo....
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rohatash bajia
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

excess internet uses charges

Address:Fazilka, Punjab

dear team as per your telecaller i activated 3g internet pack on my mobile for 2gb data on rs.425.i agree with your telecaller but i ask him whenever my 3g pack over than my plan convert into 2g . but today i have receive my mobile phone bill in this 1050 rs extra charges are attached for 3g uses .it is totaly chetting with me and i am not satisafied with your telecaller .now i request to you waive off this charges otherwise close my connection...
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smitam1978
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

International roaming

Address:Gurgaon, Haryana

Hi I was a loyal vodafone customer user until yesterday. I called vodafone cc to find out about international roaming since I was to travel to Maldives. No one seem to be educated after running pillar to post for 6 hours the vodafone store at JMD gurgaon finally made me recharge 2000 ruppess on my phone. Phone balance was 2152 since I had previous balance. Then they said 1684 is the international pack usage and was asked to type ACT IR2 and...
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Sharat Babu Prakhya
from Mumbai, Maharashtra
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Excess billing

Address:New Delhi, Delhi

MOST URGENT PLEASE: As indicated during the complaints vide Enquiry No.[protected] made at 9 a.m. on 29th July 2014 with the Customer Care representative Mr. Arman on Vodafone Customer Care No.[protected] and again Enquiry No.[protected] dated 4th July 2014 at 9.20 a.m., I have been getting the following SMSs every now & then from vAlert: Thanks for activating Comedy Full Movies at Rs.75/24 hours. Click herehttp://66.160.159.107:9090/cvp?id=36&subModel=2&src=D§VSV§VPFMCM7....
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amritag
from Kolkata, West Bengal
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using abusive language by the customer care personnel

Address:Kolkata, West Bengal

This is to state that on 4th August 2104 at 14.55 a call came from the Vodaphone customer care [protected] at 14.58 with some "offer'. On declining - the caller positively used abusive word before disconnecting the line. This is not expected from a service provider of repute . The service provider need to ensure that the staff is polite and well spoken.
regards
Amrita Ghosh
P44 Kanungo Park
Garia...
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sneha setia
from Gurgaon, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraudulent information

Address:New Delhi, Delhi

Hi,
I'm Sneha Setia from Delhi. I have a 3G plan of 650 where in I get 3Gb limit and thereafter I can use 2g for free. As I had exhausted my 3G plan I inquired about Add On plan. I sent an sms on Saturday, 2nd august 2014 for an Add on request for 1Gb, against which I received an sms from vodafone care that it cannot be processed as I have unlimited Internet pack. On Sunday, 3rd august 2014 I receive an sms at 6pm saying that...
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SakshiSaigal
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrongly charged Download usage charges in bill

Address:New Delhi, Delhi

Hi, I have been wrongly charged Rs49 as a download charge in my July'14 bill for a download from some website called as wapvilla. I have not used this website and untill now I was not even aware of the name or existence of any such website. I called Vodafone customer care but got an unsatisfactory response from the executive saying that you must have downloaded something from a chargeable site and I can google if I need more details. Requesting...
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kalpeshpatil
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Making Fake promises and making fool

Address:Mumbai City, Maharashtra

I am using Vodafone post paid connection since last 1 year but on 25 May bymistakley one data pack is activate on my mobile but they didnt provide me confirmation message I am worried about that so I called for to customer care they inform me about wrong packge is activated so they help me as they deactivate that plan and that time promised that they will not charge me for the same. But in May month bill they charged me for the same so...
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radhika_c
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misuse of balance

Address:Mumbai City, Maharashtra

I am Radhika Chadha from Mumbai, Maharashtra.On Friday night, I had sent a message regarding activation of my 3G PLAN. I received a message saying that it has been activated.
However, I was still getting pop-ups with my balance getting deducted.
On Saturday, at around 5:42 PM I called up vf customer care.
The person incharge (I suppose his name was Remo) told me that my balance would get refunded; and that some specialists...
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arorasaurabh82
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Number deactivated for non usage against TRAI norms

Address:New Delhi, Delhi

My number [protected] has been deactivated in lieu of non usage for more than 90 days on 27th July 14, balance at time of deactivation was 40 rs. As per TRAI guidelines it should not have been deactivated(link below for reference) instead it should have been moved to "Automatic Number Retention Scheme’. When i mailed vodafone customer care they asked me to go to the vodafone store and take same number as sim has been deactivated. To my...
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Maninder Gahlaut
from Delhi, Delhi
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Port out request canceled every time

Address:New Delhi, Delhi

Hii all
I have been trying to port out of vodafone for the last month
My mobile number [protected], they are not letting me do it. I have requested several time. I have even got the sim of the subscriber i want to switch to. But vodafone delhi cancels my port out request. I have paid the bills in advance. In fact paid more than the bill.
They are harassing me mentally and people from retention's are calling me after...
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