Vodafone India Complaints & Reviews

I ported my number from airtel to vodafone in may. after paying 100rs extra in my last bill before porting still there was remaining outstanding. IF my outstanding was not cleared how did they ported my number to vodafone.
Now my number was deactivated on 28th july and i paid that remaining outstanding the same day evening. Still my number is not yet activated. i am facing many problems as i am unable to make or recieve any calls from monday.

Please train the customer care and ask them to behave in a kind way Customer care behaving rude to me for asking bonus cards, Different time customer care answers different bonus cards every time when i call . my number is [protected] ( Bangalore ) Called time - 10.00 pm Date : 29 july 2014

Dear Sir, I am Shirish Narayan Kamalapurkar & my contact no is [protected]. I was using BSNL services and thought to switch to Vodafone, but seems I was wrong. A girl Kalyani with contact no [protected] from vodafone who raoms near senapati bapat road, Pune in front of corporate offices with pamplates of vodafone. I submitted all the documents which she also verified and provided me with nano sim, and after few days she called me saying "Sir, there is some problem with that sim, please return and we will provide you with new sim, for which I said yes fine, and when they provided me with new sim, it was a normal sim and not a nano one, she said that take this and after 2 days we will provide you with nano sime. I refused and told her that I wont take this sim, as you are aware that my requirement was for nano sim and what is the reason behind giving another normal sim. There was no verification done and finally my BSNL services got stopped and I didn't got vodafone services activated. I called her and asked, but she is simply giving reasons. They also asked me to email to [protected]@gmail.com requesting for sim replacement. I emailed them, but still it is not reflecting. They are not picking up my calls and since morning I am not able to work, which is hampering my business. I request you to kindly look into this and I want my documents back as there is no trust left for vodafone. Thanks & Regards, Shirish Kamalapurkar

Dear Concern, I am using [protected] which i bought before 10 days back. the vodafone executive miss Riya who is situated vodafone store in sauth ex part 1 new delhi 110003. Told me that i will 175 plan ( get st_cr_mv_e_connect_175 ) but she activated st_cr_mv_e_talk_175 plan and for this i sent many mail on corporatecare.[protected]@vodafone.com but there is no any proper responce given to me. And my friend visited on your sauth ex part 1 store but they are not able to talk with me and also are not changing my plan. so there is humble request kindly look on it and give me proper response. Abhishek [protected]

Outgoing SMS from my number [protected] got blocked from 27th july 2014 without any prior notice. When contacted customer care they say that it cannot be revoked it is blocked by TRAI. Have just sent forward messages to friends and relatives. Help me to solve this issue.

Dear sir/madam,


I am using vodafone postpaid.Since 1-jan-2014.

I have signal problem.

I am so many times give complaint on vodafone customer care.

But not responding any person.


Please need full.


V.Gopi chand
[protected]

Hello every one my number is [protected], i have bill amount genreated on 25/06/2014 i.e 3560/-rs but when i have seen the itemised bill i was charged for isd call some around 800/- and call confrence around 2000/-, before making any use of isd calls i have callled up vodafone care and enquired about the charges and the executive told customer will be charged 25% of Isd call, for example if isd charges are 800/- so 25% of this amount will be charged and now after number of complaints they did not clear my bill mistake and deactivated my outgoing calls and making problem to customer..every time bill collection executive calls up and say you will get discount pls pay to us only...and then he dont even calls up...kindly check the details...hope my problem will be solved...

Pathetic service from VodafoneIN . No network most of time, unable to make calls, very bad voice quality. Raised concern many time and Vodafone Network engineer finally told that they cannot do anything to improve it.Opted to port out the number to other service provider and generated MNP code. After waiting for 7 days, vodafone rejected the request by SMS "Request Rejected by Donor as the Porting code does not match the Donor allocated Porting code for this number". Vodafone - you cannot retain customers by such cheap tactics. This behavior is the reason for loosing more customers. #vodafonesucks#vodafone

Last month I bought a number [protected] from one of my nearest sim shop . It is a postpaid number . As per rules my telephonic verification was done. But due to some personal problem I went out from city . When I was out of city I got a message from Vodafone . It was written that the verification gone negative ans please resubmit your documents again. I resubmitted the documents but verification was not done . It is for seventh time re submitted my documents . I had visit more than five time in Vodafone store but they are not able to help me. When I call on 198 number and talked to customer care they just say that u address is not true cable and your number is not respond able at the time of verification. But the thing is I never got a call from them So buying a Vodafone sim is my worst experience of my life Now I decided to put a case on Vodafone in court

Hi, I also have been victimized by this wapvilla_ppd, vodafone downlode since may 2014. Every month this has been charged in my bill, customer care have no idea how to stop or what type of downlode it is. Vodafone is making money by this instrument from every postpaid user. Kindly help

Good ofternoon sir
As i am residence from ramanaickenpet village, vaniyambadi taluk,

Vellore district tamilnadu. Am i vodafone customer my mobile number was [protected]. Our residence area vodafone tower not working . Net work coverage is very low . I will coplaints many time vodafone customer care and vodafane ministore but not responsiple

Vodafone postpaid no [protected] issued in the name of sri yn saxena of mg -31 sector c aliganj lucknow suddenly went of out of service towards the end of may 2013 despite last payment made online on 2nd may 2013 via [protected]@gmail.com for either 491 or 403(as another vodafone payment was made for [protected]) On regular complaints made online and to the vodafone store we were told that the no has been deactivated due to non submission of KYC On going to vodafone store with relevant papers we were told that this number has never been in record and no such number exists It came as a shock because this number has been in use for the last 18 to 20 years!initially in the name of sahara india thereafter transferred in name of sri yn saxena in end of 2012 A couple of days back we called up the number [protected], much to our shock it was picked up by a lady in allahabad!!! How is this possible? My services deactivated and postpaid given to someone else ?and ur stores give us vague responses Request to kindly renew our services asap so as to continue our trust in vodafone as we have been using vodafone since it was launched in lucknow and have three numbers Regards Yogendra narain saxena [protected]

Dear sir/madam, I am a Vodafone connection user with number 9711***027, Would like to inform you, the mentally harassment given to me by Vodafone.I had opted for the corporate plan in which I was getting 2GB data (2G) in Rs. 98. On 27 June around 10.30 AM I received SMS stating that your Data Pack will be revised to 199 per month, on this I called and Checked with Customer care, I was told that your 2 plans of internet is running on your number, one is of Rs. 98 (Old one) and Another of Rs. 199. Customer executive named Ms XYZ told me that your Rs.199 Plan is activated by mistake and Rs.98 plan is still working. I told her to discontinue 199 Plan immediately. on 22nd of july I came to know that I don't have any Internet plan running on my number they have discontinued98 plan from market on 27 June I was not informed about Discontinuation of the 98 plan from Market.From last 3-4 days I am calling customer care department, everyone has his/her own response to my call.One said that on 10th of june we have sent an SMS from our end stating that 98 plan will be discontinued from the market.I haven't received any SMS like this.I received an SMS on 27th june that your Internet plan WILL be revised to 199.on this I called your customer care Executive.Even She didn't told me about discontinuation of Plan. False statement was given to me.From 27th of june till today I was using INTERNET without any plan because I was not informed.Now today the Bill has generated of Amount Rs.4163.44.I have also written a mail to corporatecare.[protected]@vodafone.com on 23rd of july regarding the same, but I haven't received any response for the same.Today I visited Vodafone store regarding this problem but the problem was not solved.You can check the call recording of 27th June 2014 with your customer care executive Ms. XYZ.Sir/mam, I request you to please take some Action regarding this problem. Warm Regards, Gaurav Oberoi

Dear San, As i am a consumer of vodafone network and my bill is generate on 20th of every month.This time the company add 75 rs extra charges as download usage. When i talked to customer support they told me that the extra charges is due to you open an link and as you click on that particular link the charges 75 was added into your bill without any suffering and download and another customer support fellow told me that u have download something from java. Both the think are completely wrong i didnt do anything like this. Can you please help me because if we dont complaint now they will do the same thing into future also. Thanks Lavish Kumar [protected]

Dear Concerned, I am wondering that i am writing a complaint to a company which was once best in its area and i am its customer since past 10 years. My sister got admission in IIT Gandhinagar which was a proud thing for us. As she hailed from Rajasthan hence to get a local SIM was necessary and we were delighted that Vodafone has put up a kiosk to facilitate this for the new students. We have submitted all the docs required and purchased the SIM & the no. allotted to us was [protected]. We were confirmed that it will get started in 2 days time. Its more than a week now and till now the SIM is not activated. When we approached the customer care they simply say that we cant help it and we have to track the man from which we have purchased the SIM. My Questions: 1. How I am suppose to track the man/ dealer appointed by vodaphone to set up the kiosk. 2. IIT Gandhinagar is no normal college as the kiosk was setup in the Admin Block and proper prior approval must be taken for which Vodafone must have sent authorized personal. 3. My sister is alone in a new city with no local point of contact and if something happens to her, who should be held responsible. I request to solve the problem at the earliest and activate the SIM Card immediately.

sir,
my name is tamil arasan from tamilnadu, vellore district, below mention both number is ur network post paid connection, if [protected], [protected] this both number another network to ur network transfered past two month before one connection and one month before one connection, both connection bill also paid on correct time, both connection same address, every month ur mobile bill also receive regularlly and one week before one address verification executive come and verify my address but that man that address is ok but my house is old so, stop that new got that connection and that ur tech person stop that outgoing connection, that number is [protected] already two month before got that connection is [protected] is connection bill paided correct time, that connection also working in same address, that address vertification executive worngly give the information to ur verification department, if can give that connection tommorrow other wise will change to another network, that executive name is selvam [protected] tamilnadu, vellore district, sathuvacharry branch guys, .
thanking u
by
tamilarasan
[protected], [protected]

Hi, I am Mayur Patadia, using Vodafone postpaid connection. I am using a corporate plan of 375 which includes 1GB 3G data. They have charged me 250 in addition to my monthly rental for 1GB 3G data. So, as per their charging I should be getting 2GB 3G data usage, which I didn't get. I was switched to 2G after completing 1GB usage. So I requested to deactivate that additional plan reverse the charges in my next bill which they agreed on voice compliant done by me in June. But, they ignored my complaint & again charged me without reversing & deactivating the service. Next month they advised me to write an email which I did thrice, but they are not ready to reverse my charges. Looking for your kind help on this. Thanks

Dear sir I am gaurav bhargava using vodafone services from long time.i bought a data sim from vodafone number [protected] having a unlimited data plan in Rs 650/month.After 3 month the speed was awesome but after that said speed was not coming.I change my plan from Rs 650 to Rs 250 in which the data usuage was cut from unlimited to 1GB per month. The result was same so i decided to close the number and switch to other service provider. I call customer care on 06.04.14 to close my number but they informed me that my billing cycle has already started so now i have to pay Rs 250 rental charge so i have to use my 1 GB data for this month, They said they will close the number next month. On 04.05.14 i again call vodafone customer care to close the number but they informed that my number has converted into my postpaid number with rental charges of Rs199 for which i didn't make any request nor they inform me that they are going to do that.They charge me Rs 250 rental fees of 1 Gb data plan+Rs 199 rental charges+ data charges of Rs 650(Approx)+ taxes which make my bill of Rs 1257. If i have charges Rs 250 then no data charges should be taken but both the charges was taken from me.When i call the customer care they misbehave as well.i already file a complaint number[protected] the issue has not been solved they send me the legal notice as well for the payment. I request to consumer forum to close the issue as i made a payment of Rs 1257 transcation id MSBI[protected].Kindly get my payment back after deducting the actual charges. Regards, Gaurav Bhargava [protected]

Hi, I am a Vodafone user from 2009 number [protected]. I am irritated by the non sense attitude of Vodafone towards its customers!!! Also, Vodafone is sharing personal data with tele callers!!! I have complained atleast 50 times with 50 numbers out of which 30 odd numbers are vodafone no's but Vodafone has been giving excuses to de-activate them.

I have raised 20 complaints with Vodafone, the details are below: Vodafone has not even disconnected 50% of these nos, but giving an excuse that call was never made!!!
Vodafone has no network in the place where I Live, but still Vodafone has done nothing in this regard!!! Why should i pay Rental when there is no network @ my place? I have reached out to Vodafone nodal team, but the response has been very bad. This clearly shows lack of seriousness !!! Vodafone has made a deal with other service providers thats the reason why there has been no de-activation of nos...

VODAFONE IS TRADING CUSTOMER NOS FOR MONEY, MARKETING AGENTS SELL THE DATA TO TELE-CALLERS FOR MONEY AND VODAFONE DOESN'T DO ANY THING ABT IT!!!

Recently Vodafone has charged Rs 49 for dwap_wal_0049 _ppu_fut00130. But I have never downloaded such value pack from from their site or any other site. I strongly protest against such forceful charges by the company. I demand that Vodafone must remove such charges from my bill. Please STOP such illegal charges without consent of consumer. My Vodafone no [protected]. I want to get back the balance.. Regards Regards 1996.[protected]@gmail.com