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Vodafone India Complaints & Reviews

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Last updated Apr 24, 2024
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Vodafone India reviews & complaints page 1016

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P
pb123
from Nazira, Assam
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unsuccessful online billdesk transaction

Address:Dibrugarh, Assam

I have recharged online for Vodafone pre paid No. [protected] from my SBI debit card for Rs 120/-, but it was not credited to my Pre Paid phone A/c till date. Please check the matter and refund the amount.The Billdesk txn #[protected] & date 20th July, 2014....
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D
debash
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

3G service deactivated for no reason

Address:Bangalore, Karnataka

My 3G service for 1GB data pack got deactivated in the middle of current billing cycle while I requested to deactivate from next billing cycle. When I requested for reactivation of the 3G plan again in this current billing cycle ( as deactivation was done mistakenly by their customer care agent), I was told that I have to pay extra money for using data....
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E
es.sujay
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Call charges are more than shown plan.

Address:Bangalore, Karnataka

When I check the plan details(through USSD / SMS), it says vodafone to vodafone 1p/s and vodafone to others 1.2p/s. When I check with customer care, they say it is 1.5p/s. But calls are being charged at 2p/s. Vodafone is cheating customers by showing one plan in USSD, telling one plan when we call them and charging completely different. I have registered complaint regarding this to vodafone customer care and they said it will be resolved...
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rahul.moryani
from Nashik, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sim card not activate

Address:Indore, Madhya Pradesh

i am rahul moryani from indore m.p. my number is [protected]. i lost my mobile and sim card before 2 weeks. i subbmited all documents to vodafone store sapna sangeeta road indore before 1 week but still my sim card not activatrd.please activate sim as soon as posible. thanks Rahul Moryani [protected]...
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H
hiresh singh
from Aligarh, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Postpaid To Prepaid Migration

Address:Aligarh, Uttar Pradesh

I have taken vodafone postpaid connection this year at feb14, And now i want to change my no. from postpaid to prepaid. Your Agents suggested me for depositing all documents on NCR region vodafone store. Actually, due my some personal issue i am not able to go vodafone store of NCR as if your Vodafone agents suggested me but its possible to submit my all docs. At my hometown vodafone store which is in aligarh(UP). Kindly do a favour...
+1 photos
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N
npjsumit
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding address change

Address:Gautam Buddh Nagar, Uttar Pradesh

Hello, I am really hate India vodafone service they are just wasting time its really very very bad. YOu should not hire who is not interested in working i have complaint 3 to 4 times and wasted my 15 day just wating for your person or executive to come my place and he makes excuse to you people and the case is negative. I am tired really YOUR MANGMENT IS REALLY WORST once of biggest mistake you are doing with your VODAFONE BUSINESS One...
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T
tospkulkarni
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Extra download charges in the bill

Address:Pune, Maharashtra

I have been loyal to Vodafone from last 6-7 years and never complained about the billing and other charges. It is first time I raised the valid and genuine concern for some unreasonable download charges and they are not at listening to the voice of customer. They have charged me for some download activity on the night of 15/06 and no one was using the phone at that time. Infact, I even don't know the meaning of those packs. 15/06/2014--00:15...
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PRASHANT NOOKALA
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unlimited Calls from Customer Care

Address:Gurgaon, Haryana

I am corporate postpaid connection user of vodafone. I have contacted Vodafone customer care for some issues in my data connection. Executive spared her time and got it resolved. She asked, if I am interested in knowing more 3G data packs offers, she can arrange a call for me and I said yes. And this was my big mistake. Now, in around 24 hours of time, I got almost 10 - 15 calls from CCEs offering Vodafone Post Paid plans. I don't understand,...
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S
Surya D Singh
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Overcharged bill

Address:Pune, Maharashtra

I'm using Vodafone number [protected], in m last bill i've been over charged for the services which i'm not even using. I complaint to customer service, they advised me to email to the corporate desk. It has been more than a week I've not been contacted by the Vodafone for my complaint which I emailed twice to their email address. It is very dissappointing customer service from a company like Vodafone....
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M
mansoorh7
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not changing the billing plan

I have been mailed on 25 May 2014 to change my billing plan. But till date they haven't changed my plan. And non of the customer care number connects to service provider. It simply wasted my time and un-neccessory wasting money and time. My Contact No: [protected]...
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B
bvsrao
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

hell process from vodafone

Address:Bangalore, Karnataka

My Mobile number is [protected]
I was using postpaid connection one year before i went to show room and paid the bill and cleared everything and converted to prepaid.
They asked me to clear the bill when i went to show room, i cleared and they converted my number to prepaid.

now after one year of converting postpaid to prepaid they are calling and telling i have to pay the bill otherwise they will disconnect my...
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S
Saru Chhetri
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraudulent Call

Address:Mumbai City, Maharashtra

I have been a vodafone customer for the past 6-8 years. The number was being used by my mother who is a senior citizen. However one day she received a call from an unknown number who claimed to be calling from Vodafone some Dept. and said that there is some problem with this number and they are checking the same. They asked me to hold the line for a few minutes. The few minutes was about 15 minutes. post which they disconnected the line. Within...
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S
Sn01
from Ahmedabad, Gujarat
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POOR Customer Services

Address:Ahmedabad, Gujarat

To Whom so ever it may concern !! Since last 1 week, i have been calling the vodafone customer care for regestiring my complaint, but till date they have not taken any action on it. I must have called there customer Service Centre more than 100 times, nut each and every time they keep us on hold saying they will sort it out but result no response. Literally, i am fed up of approaching these people . They know only one Sentence -...
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prabhakarc
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Surrender

Address:Mumbai City, Maharashtra

Hi, I am using two vodafone numbers [protected] and [protected]. I have requested to deactivate this number since i moved to Bangalore. I have first raised a request on 14th July but no action has been taken, then again when i called the customer care on 18th July i have been informed that no such request has been taken!! This is very annoying and not acceptable. Request you to kindly deactivate my connection ASAP. Moreover for...
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Samanyou Garg
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Prepaid number activated instead of Postpaid number

Address:New Delhi, Delhi

10 days back I gave a request for mnp of my prepaid reliance no. [protected] to prepaid vodafone at a retail outlet and paid rs 280 to activate plan of 50rs talktime+1gb 3g internet.Then one of your executives called up and suggested to convert directly to Vodafone postpaid.I agreed as later I was going to convert to postpaid. Then your executive came to my house, gave me the postpaid sim and I paid rs 250.l have its receipt as well as the...
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Damol sarode
from Bhadrachalam, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complain about access billing

Address:Kolhapur, Maharashtra

I have received a message of bill Rs 2075/-.That is truely some mistake from your side. Let me tell you what is the problem 3 months ago i had activated monthly 2G interenet plan of Rs 150. At the end of month i called customer care service and told them to stop my plan, your customer care executive told me that plan have been activated automatically month to month, My bill was about 400Rs. that time. When i received this message of...
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R
riddl3y
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Activation problem for new postpaid connection!

Address:Kolkata, West Bengal

I had applied for a new postpaid connection at Vodafone, [protected] on 4th July on behalf of my father. But the connection didn't got activated. After 5days, Vodafone told me that on physical verification the connection was rejected. But the truth is that no physical verification was done. I emailed the matter to the Nodal Officer. The Nodal Officer arranged for a re-verification. This time around the executive did come but after a couple...
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Priyankahuja
from Mumbai, Maharashtra
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exaggerated bill

Address:Mumbai City, Maharashtra

My number is [protected]. I received a bill of amount 4200rs for the month of June 2014. Vodafone has charged me double for international calling. I barely talked 100 minutes and bill sent to me is of 200mins. Also the daily call minutes are doubled and exaggerated for which i am over charged too. And over the last few months my bill was around 1400rs, which I don't know how. I tried to ignore it that time but now the company is taking the...
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spavan
from Hyderabad, Telangana
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Unable to recharge online

Address:Hyderabad, Andhra Pradesh

I'm from Hyderabad. Im trying to recharge vodafone from 10 days. It is never working. I've tried from vodafone site, other recharge sites, my online bank account. Nothing works. Whenever I select some top-up, I get invalid amount (even though I select the amount from vodafone plans)...
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M
M Vahidha
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Non Receipt of Monthly Bills

I have joined team vodafone during mid of feb 2014 with post paid connection for my company. So far, i never ever received a monthly bill through email or postal in which i would have receive a call from customer care to pay the bill.. I made a complaint through customer care and so far no actions initiated... Without bill, how should i pay the bill amount. My contact no. is [protected]...
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