| Address: Kolkata, West Bengal |
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Complnt regn no-[protected] gprs 3g postpaid connection no-[protected] kolkata circle
A/c -saibal basu mallick
Connection started from 23.3.2014, but was suspended on 24.3.2014 at my request, again re-instated on 10.6.2014.
Since the past 20 days( 23/6/2014), i have been complaining about a unresponsive/ slow/ disruptive connection
( infact the worst, i have experienced so far, if compared with 'aircel/ reliance/ bsnl".
Your kolkata- dumdum road store, is located within 100 metres from my location/ house address ie where i use the sim most, for connecting wi-fi, either on my apple desktop, or google nexus tab, or apple ipod, or a smartphone. I had posted these details, when asked for by your kolkata care personnels.
After, repeated emails, i recieve the same stereotyped response mail, indicating the above complaint no. And a resolution/ mitigation by 11.7.2014, which is already past now !
Till today, i found that, most of my gadgets, are refusing to connect to url-192.168.1.1, more often than not.
I use the sim in a( -- micromax(Mmx400r) -- wireless router.
Although, i am not getting to use your connectivity, yet billing is being done, without slash or compensation of the services not rendered ?
Under, the circumstances, i ask you to promptly resolve, or else disconnect/ suspend the connection( which ever is earlier) under reference, forthwith,
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