Vodafone India Complaints & Reviews

Hi, My name is Bhuvaneshwaran. I am unable to Port Out my Cell Phone # [protected] from Vodafone to aircel from the past 1 month. It has been a disgusting experience with Vodafone. I generated a Porting request with Unique Porting Code # VX347446 on 07/07/2014 valid till 22/07/2014 which got rejected. Im unable to port because of porting number mismatch

I am a Holder of Vodafone Prepaid Scheme- I Made a Re-Charge 0f 194/-Rupees TODAY…But the Shop Keeper has by mistake Opted Differerent Scheme which is COMPLETELY USELESS for me I have NOT USED THIS SCHEME —-NOR I WANT TO USE THIS SCHEME- I Requested the Vodafone care to TRANSFER The Scheme Amount to Some Other Scheme….after Charging Panelty/Deduction. VODAFONE care is Denying for the same. My TRANSACTION Id is -RJ[protected] my mobile no is : [protected]

Hello sir, This is Tejash Nayak student of MBA B K School of business managrment, Ahmedabad I have recharged of Rs.201 2G internet on my Number [protected], Before that I was using 2G net on Idea, i thought due to powefull network vodafone may have faster net speed, buT after wasting my money i feel that this is the worst 2G connection because i cant load een google.com on my pc. I cant affort 3G packS because my main use is Surfing and chating only, and on 3G network with using this only net pack over by 10-15 days only. I just want to say that i have done portability from docomo to vodafone for its best services which i heard and which i not true for 2G net service and Also for local call rates. 3 months are completed of portability so i will like to port again to Idea. Thanking you

Hello, I m Vodafone customer for many years .I went to U.k on 3 June activating my IR and took package of Rs 599 . My network stopped on 6 June till 10 June . . I was even lost in London and when I saw the phone, which showed no coverage . The motive behind activating the IR was not fulfilled.On returning back to India on 10 June I enquired about sudden stoppage . They told me the credit limit was exceed so they stopped .No mail or sms intimidated about sudden closure .I received bill of Rs 1800 .I paid it thinking it is due to IR .This month June July I received Rs 1800 with GPRS charges . But I have not used any of it . More over the executive told me only 599 will be charged and it will stop immediately . Sir My motive of activating was not fulfilled but your bills are all correct as per your team . So kindly look in my bill and do needful .My number is [protected].

Hi, I am not satisfied with the Vodafone Post Paid Service . I am in the plan ST_CR_MV_E_Connect_499.My Cr. Limit is Rs.800/-. But I get the messages that my outstanding bill amount crossed Cr Limit, so the services would be interrupted. Why is that the data charges are being added to the outstanding amount? Why is my limit given as only Rs.800/-? Some customers get Rs.1400/-, where I got only Rs.800/-. I already visited the Vodafone Store on 07-July-2014. After that I was able to get the service for couple of hours only. Again I got one more message and service has been stopped. I am not at all satisfied with the service, I can not go daily to the store and get the issue resolved. When I call customer care, they had different details...

My self Bunty Chugh, and my mobile number is [protected] I am using this number since last 20 months. Vodafone was providing Satisfactory services earlier. But from last few months i am getting really dissatisfied with the unwanted charges for my vodafone number. 2 months ago i received my bill of Rs.730 for the bill cycle 3rd April to 2nd May. In that bill there was extra charges of Rs. 99 for downloads by name shotformat_dwnlp_9 which was not used by me and even not aware of it. So i first searched through Internet what is that shotformat thing then i found that many of the customers are already complaining about that. So i called Vodafone CARE so many times situation became so worse that i was going to discontinue my services with Vodafone and i raised a request for that they had barred all my services. Then i received a call from Vodafone Re tension team. They informed me that my money will be reversed in next bill. Then again i decided to continue with Vodafone Today after 2 months in my bill cycle of 3rd June to 2nd July Again i am charged with Rs. 148 which includes the same shortformat_dwnlp_9 thing for Rs 99 and also one extra download charge of biddeal_49 for Rs. 49 which i never used and dont know whats that thing is. I also called Customer Care today itself that told me that we cant reverse this money. I am really dissatisfied this time from Vodafone that’s why filing this Complain against them. Everytime i call Customer Care they tell me that i am a valuable Customer etc etc. Is it the way to handle Valuable Customer to charge Extra Money for their Value.?? I want my sum of Rs. 148 back along with Tax Deductions otherwise i will have to discontinue with the Vodafone any more and have to take more steps towards filing the complains at higher levels.

Indukumar Ilangovan I have following post paid plans. [protected] Rs.199 plan [protected] Rs.175 plan [protected] - Rs. 175 plan Within a month of taking the connection, for the second and third connection one fine day a lady called up and informed that my plan is getting changed to Rs.375 & there is nothing I can do about it. when I called up the customer care (198 and then with retention team), after talking for 30 minutes they told me that my plan will not be changed, the call is from the marketing division. On the very subsequent day my plan was changed and when I called up again they told me it was changed due to the older plan is not supported any more. After following up with various people: corpcare.[protected]@vodafone.com, 'sivakumar.[protected]@vodafone.com'; 'baskar.[protected]@vodafone.com', I was told my plan will be reversed to Rs.175. Its been a month now, nothing has happened. It has to be noted that not even SMS message was sent to me for the plan change activation. I spoke with Ms. Sandhya, Ms.Suganya few other people. The interesting part is every time I call up 198 and subsequently the retention team they play innocence & I had to explain the details for 20 minutes. For the numbers:[protected] & [protected] my tariff is changed to Rs.375/month without my consent. Earlier I was promised that my plan would be reversed to Rs.175 which has not taken place. It is an irony that this country is being eaten away by unethical business practices. Searching through the internet I see that I’m not alone and Vodafone as a company follows this as a business strategy.

I taken vodafone post paid sim, number. actually i taken sim card after enquirying all the details of this sim form vodafone executive they replied that the sim card not a recycled number and it is a new number and i am the first person to using this number, but this sim card activated on 1-july-2014 morning around 9'o clock and i got the 2 messages within half and hour and nearly 6 calls in that day,

I complained this problem to vodafone executive who issued this sim card to me, they made 2 days time pass and after that any avoided all my call.

Vodafone had wrongly deducted Rs 99 from my balance twice inspite of requesting for only once. Now vodafone is not ready to reverse the amount of Rs 99 which has been deducted twice from my balance.they have robbed me of Rs 99 due to their technical error.This is totally Looting of customers from vadafone.

Hello, I would like to register a complaint against Vodafone Cellular Services, Delhi NCR Region. I am bearing a connection from Vodafone. They send me my fist bill of extra amount which i genuinelly used. I activated 3g services 3 times and they just activated it 2 times and when i confirmed it, they activate it or not they always said my service is activated but it was not. after that they discoonnect my no. too. I have got huge business loss, personal loss, and mental disturbances in these days because of this service interruption from Vodafone. I would kindly request, to please take up this matter with utmost seriousness and priority and resolve this issue with a definite compensation. I have email records which has been interacted back and forth as my evidence.

Hello, I would like to register a complaint against Vodafone Cellular Services, Kolkata Region. I am bearing a corporate connection from Vodafone on behalf of Cognizant Technology Solutions, kolkata and suddenly last week friday afternoon i got a text in my number stating that "Dear Customer, we have received a request for replacement of your SIM card. If you have not requested for the same, please call 198(toll free) immediately". Just after this text, my cell went out of service and when i tried to reach to 198 for querring on this from my colleagues cell, no one picked the call. On top of this, when after sometime, out of curiosity i called up my number from another cell, some guy picked up and when i asked that how is it, that you are using this number? Then that guy disconnected the call and again after that my number is saying as invalid. I tried to seek help from all possible vodafone representatives but no one is helping me till date. They are just putting me in a vicious circle and saying me some left and right. I have got huge business loss, personal loss, and mental disturbances in these three days because of this service interruption from Vodafone. I would kindly request, to please take up this matter with utmost seriousness and priority and resolve this issue with a definite compensation. I have email records which has been interacted back and forth as my evidence.

THE COMPANY WAP.HANDYGO.COM IS CHARGING ME UNNECESSARY CHARGES FOR THE ANIMATIONS WHICH I HAVE NOT DOWNLOADED FROM THE WEBSITE.THE COMPANY IS CHARGING ME RS. 15 FOR ONE ANIMATIONS FOR TWO TIMES.SO PLEASE STOP THIS UNLAWFUL ACT OF LOOTING PEOPLE . THE COMPANY COULD BE LOOTING THOUSANDS OF PEOPLE & EARNING LACKS OF RS. THIS SHOULD BE STOPPED IMMIDIATELY AND REFUND MY MONEY FOR TOW TIMES 15*2=Rs30.MY VODAFONE NUMBER IS [protected]. ALSO SIMULTANEOUSLY VODAFONE IS CHARGING ME UNNECESSARY CHARGES Rs 49 FOR THE DOWNLOAD "SHORTFORMAT_99 VALUEPACK_49-SHORTFORMAT".. AND CHARGE Rs 49 FOR THE DOWNLOAD " DWAP_WAL_0049_PPU#"..WHICH I HAVE NOT DOWNLOADED I HAD TOTAL LOST 30+49+49=Rs128..WHICH ARE UNLAWFULLY CHARGED ME. I WANT TO BACK MY MONEY.

I am complaining with respect to the fraud charges the company is charging me with on 6th June and 7th June for downloads which I didn't do amounting to Rupees.67.42 which should be reversed as I have a the plan in which I get 3gb 3g data and post that unlimited data @ 64kbps and i had made a payment of Rupees.1000 as advance for 3 months bill

sir, i Dr. Neethu Soman, Sujeesh Bhavan, Vempally P.O., Kottayam, Kerala, Pin686633, a vodafone customer mobile number [protected]. since feb 2014 a 2G package ( unlimited2GB @199 ) was introduced to my number without informing me. i came to know about it only when i visited a vodafone store yesterday. i havent used t internet services till now. please be kind enough to withdraw t package and refund the bill since feb 2014. thanking you, yours faithfully, Dr. Neethu Soman

Dear Sir, My VODAFONE number is [protected]. my outgoing sms is blocked by TRAI.I didn't get any warning about my sms blocking from vodafone or TRAI. so please help me to resolve this problem as earlier...if any Sms clearance details pls send to my mail-id ([protected]@gmail.com)...

M a user o[censored]r Co. Dat to postpaid customer Since last 2 days my no. Has been switched off without any reason by co. Thy dnt have reason to gve me l want my no. To strt ASAP my no. Is ([protected]) of ChattisgarhChattisgarh if it is nt resolved early as possible I have 2 ggo to consumer forum

Dear sir, I am using vodafone since last two and a half years but this is the first time I am logging a complaint. I calld 198 in the evening to know about the sms pack, the guy was there told me type *444*9# to activate a sms plan. And I did the same. I got a sms later that 25mb data plan has activated. I called again, Mr. Ramesh ans me that I have heard wrong. When I asked him to deacactive it because I am having 3g plan already, he told me that data will added to my previous plan. Now I called 198 at late night and Mr Sitaram is telling me that my 3g plan has alreday deactivrated cause I have activated another one. Just for your information just few days ago I have activated 3g plan cost 249 rupees. And I have lost that cause of 9 rupees recharge which has been wrongly informed me by someone from customercare. Kindly deactivate the plan of 9 rupees and let me continue with 249 plan. [protected] is my number. Please tmake necessary action ASAP. Looking forward for your cooperation. Thanking you, Dipankar Barman

vodafone is playing with the emotions of the customer.unnecessarily charging more cost to the bills and very arrogantly talking with the customerand not ready to resolve the problem and when i called customer care they made me hold for 40 minutes and after that also they are saying ' DO WHATEVER YOU WANT TO DO". This sentenced is used by their team leader Mr. sharukh in mumbai customer care.and they never give me my gift which i supposed to receive after 3 months but it almost 1.5 yrs but no response from the vodafone. This is very serious issue i dont know they may have did this way to many customer as well.Need to take strict action against them.

My number([protected]) has been banned by TRAI out going text messages . I just text my friends and relatives and banning me for that is very annoying. I called the vodafone customer care for this issue but the response I got was "register your number on TRAI website ". I have been really frustrated and request VODAFONE INDIA to please rectify this soon . PLEASE.

I am regular customer of vodaphone since 8 years. I am frequently international miss call from nos like [protected] [protected]. I lost money mistakenly by dialling one of this nos. Why as a customer should I entertain such things. It really irritates me . Vodaphone is unable to do anything about it . please help me out. Regards