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Vodafone India Complaints & Reviews

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Last updated Feb 21, 2024
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Vodafone India reviews & complaints page 1023

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B
bhumi1234
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MNP Request of 2 connections

Address:Ahmedabad, Gujarat

I posted a request on vodafone.in today morning stating MNP request of 2 connections. I got a call from the executive in the specified time slot, however the executive was very rough in answering to my questions about schemes in postpaid. I told him to give me a call back after 1 hour, he didn't call. I called him again and nobody responded to my call. After repeated calls after 1 hour, the executive on the phone rudely answered as its...
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K
KaranA
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Illegal balance deduction

Address:Mumbai City, Maharashtra

Sorry to inform you but i am fed up of the poor service vodaphone has been provided, my balace as off 27th june 2014 was around 60 rupees, on 28th morning i check its deducted to 4rupees. After speaking at customer care I find that u have activated some services which i didnt download, Please revert my money back else i will shift to some other network and also file a case at customer forum regarding the same for cheating the customers and...
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R
Reshmi_roy
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong data charges levied on vodafone no.

Address:Mumbai City, Maharashtra

Hi! This is Reshmi, user of phone no. [protected] (issued on the name of Prathmesh Rane). I have been a customer of Vodafone since last 3 years almost but I am sorry to inform you that i am highly disappointed with the wrong charges being levied on me for the bill period 25 May 2014 to 24 June 2014. On enquiring with the customer care executive and a senior associate (Vicky) from the team i came to know that I have been levied an extra charge...
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Reshmi_roy
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint against wrong charges being levied

Address:Mumbai City, Maharashtra

Hi! This is Rini Roy, user of phone no. [protected] (issued on the name of Prathmesh Rane). I have been a customer of Vodafone since last 3 years almost but I am sorry to inform you that i am highly disappointed with the wrong charges being levied on me for the bill period 25 May 2014 to 24 June 2014. On enquiring with the customer care executive and a senior associate (Vicky) from the team i came to know that I have been levied an extra...
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D
DhamoMC
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very very low speed of vodafone 2g gprs data

Address:Chennai, Tamil Nadu

My mobile [protected]. I am Vodafone postpaid mobile customer for more than 6 years. Recent few months I'm facing my 2G Gprs is downloading about 5KB speed, which is very slow/ or sometimes timing out. Despite raising complaints multiple times it's not addressed. Or the customer service not even contacting about the issue/ resolution. But the complaint is getting closed on the last day. This doesn't look fair for vodafone to disappoint...
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C
chander parkash kathuria
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

convert from post paid to pre paid

Address:New Delhi, Delhi

I, CHANDER PARKASH KATHURIA, Resident in Delhi. My Post paid Number is [protected]. I want to change from Post paid Connection to Pre paid connection. I have faced very heavy wrongly charges problem in last two bills. First Bill is Rs 1500/- and 2nd Bill is Rs. 1056/-. I do the compaint in Vodafone Centre but no reply of my complaint. There is no reply from the Vodafone then I do the payment of Rs 1500/- of my first bill through on-line. But...
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V
vichu123
from Vijayawada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Stay away from this company

Address:Hyderabad, Andhra Pradesh

I have changed my plan from Rs 249 pm to Rs 199pm on 24th of may to be effected in the bill for June 2-14 nut i find the change has not been effected I got bill at the old rate of Rs 249 pm - I got the change done in Kukkatpally stores Hyderabd
c.voshwanathan C 501 Pranit Happy homes srinivasa colony Kukkatpally Hyderabaed...
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C
Choki
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fake offer is given to the customer to activate the postpaid connection

I have offerd for the vodafone postpaid conncetion 10 days back i was in the docomo the vodafone seles rep as called me and she told that my is offerd for 199 rc of the postpaid connto get the V2V 10pis voda to others is 30pis per min and the STD is 40pise per min ans monthy 12hrs is free for local and dily 100 sms is free, this the offer was offerd to me before activeting the sim, i was confromed many times with sales agent about the offer...
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P
Pandian3004
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non active 673 International Roaming

Address:New Delhi, Delhi

Dear sir, My pre paid number [protected] in which International Roaming 673 activated on 22.06.2014 valid for ten days. as per the conformation message received on 22.06.2014 by 14.51 hrs from vodafone that my pack will be activated within 4 hrs, all the in coming and outgoing calls will be charged Rs.30/min, SMS outgoing Rs. 15/min.I left India on 23rd June, but when i reached Japan, the 673 pack was not activated the normal call charges...
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A
agarwar
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CSR it not well versed

Address:Bangalore, Karnataka

I am quite annoyed with Vodafone. I wanted 3G Data Plan to be activated and they have just done nothing about it. From past 3 days I have been calling Vodafone and they are coming up with silly answers. I am not very happy with Girish L and Naziya Raichur. They are very incompetent in their skills and I must tell Vodafone, if you see my message, please take care of these CSRs otherwise you can lose many premium customers....
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J
Jasveensethi
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic Internet Services, erratic customer support and everything that they operate

Address:New Delhi, Delhi

Its been ages since I have an issue with my 3g Internet services and now my level of frustration has reached its limit and forcing me take this step

I have paid number of time for the 3g connection however the services provided are still running on 2g, for this I have been complaining almost 5 times a day on a daily basis however the customer support is just so annoying, they don't even boather to attend the calls properly,...
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U
Ummer
from Delhi, Delhi
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Complaint about customer care associate

Address:Dharwad, Karnataka

Respected sir/madam, My Name is Mohammed Ummer and using vodafone num [protected] from many year but I spooked to one of your associate "Mohammed Maaz" who didn't gave correct information as well as blocked my sim with out my intemation. The sim num is[protected] and mobile num is [protected]. So plz check n do greedful to me and take the action on your associative Mohammed maaz....
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C
chander parkash kathuria
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

For charges

Address:New Delhi, Delhi

In last bill you have charged isd charges in stead of local charges again u have charged isd charges instead of local charges.
I say that i speak throguh delhi person instead of isd person.
You can not believe that customer is saying truly.
You say that customer is saying false.
It's true i spoke to delhi person instead of isd person.
U have wrongly isd charges charged instead of local charges apply.br...
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sunny taneja
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment not updated

Address:New Delhi, Delhi

DEAR SIR / MADAM i suuny taneja owner of mobile no. [protected] request you to update my payment of Rs. 1400 vide Reciept no. 73663 dated 8/5/2014. all my services are barred right now due to non-updation of above mentioned payment, kindly update my account as soon as possible so that i can use un inturrupted mobile services of vodaphone. i am also attaching the scanned copy of the reciept with this mail. looking forward to hear from you...
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A
Amit Kacker
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Asking for payment despite cancelling my account

Address:Mumbai City, Maharashtra

I got a post paid number from Vodafone last year. In November 2013, i settled the Full & Final payment and asked them to deactivate the account. After 7 months, they are contacting me saying that i have not paid the bills and I need to settle the account. They are continuously harassing me for no fault of mine and are asking me to pay up. I have written to the authorities in Vodafone but no one responded back. Its just the call centre...
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V
vsingla
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

having problem in receiving payment receipt n regarding late payment

Address:New Delhi, Delhi

My phone no.:[protected] E-mail:vsingla.[protected]@gmail.com 1.Despite of paying the bill i don't receive payment receipt on my mail 2.i am used to pay bill within time limit but every time there is a late payment which i have to pay So pls resolve my problem as soon as possible....
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S
SB44
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lack of efficiency, hiding information from consumer, bill fraud

Address:New Delhi, Delhi

Hi
On March 30, 2014 i requested to change my bill plan. My request number is [protected]. The customer care executive claimed that the new bill plan will be activated in the month of May. I agreed upon it. Additionally, earlier i was getting my bill by post but the company without my prior permission activated the online bill request on an unidentified and incorrect email address (which i got to know in June). I havent been receiving...
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R
rajiv1989
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Balance

Address:New Delhi, Delhi

I recharged 17 rupees of net pack. i get 75mb but after 5 mint end of data. and also deduct other balance in my account. i think around 20 rupees so i called on costumer care but they don't solve my problem. so please accept my request. Please return my balance. Rajiv Kumar [protected]...
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Gokul Sundar
from Ghugus, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

outgoing message blocked

Address:Chennai, Tamil Nadu

Outgoing SMS from my number [protected] got blocked from 24th June 2014 without any prior notice. When contacted customer care they say that it cannot be revoked it is blocked by TRAI. Have just sent forward messages to friends and relatives. Help me to solve this issue....
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F
faizur
from Patna, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong charges repeated

Address:Patna, Bihar

sir
i am a vodafone user of bihar
my sim no is [protected] i am prepaid customer of vodafone bihar
i recharged a international calling pack on 17/06/2014 which charges for call on saudi arabia is 6.99 ₹ /mint.. bt still itz does not work
i have called their cc mny times but they asking for much time and avoidng...
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