Vodafone India Complaints & Reviews

Hi, I was using SIM with as [protected] (postpaid). Initially with this connection this month of data was free. As soon as completion of 3 month, I got a call from Vodafone-mini-store suggesting me to buy new sim and deactivate the previous one. I did so, I brought two sim one for me and one for my colleague. I waited for a week, no response. I called for V/care no response. I wrote to nodal center somehow after a month are able to activate my sim but not my colleague but they kept generating the bill for previous number. ([protected]). Please deactivate the older sim and activate the new One. I feel tortured and harrassed. Please look into matter Pramod [protected]

I have receiving daily sales call from Vodafone Services. My number is DND (DO NOT DISTURB) Registered, Still I have been Vodafone Sales Service calls. I have always ask them to block my number from their data. & repeatedly requested them not to call me.. I'm really tried of this call.. & forwarding this complaint to you. I hope my issue shall be resolved & so quick action shall be taken on this..

This is to inform you that I am using vodaphone from the last 8 years (6 years – Corporate A/C) and (2 Years – Individual A/C) I am really unsatisfied with the services provided by vodaphone.
In December I experienced very bad network in my area – Punjabi bagh, despite of repetitive complaints I was assured that services will be fine, but when I opted to port out, they asked me to wait for some time and since I had a long relationship with vodaphone, I opted to continue with vodaphone.
But very recently I experienced another worst experience regarding my bill which recently got generated. I opted for 300 MB 3G Plan @ 100 Rs and when it got finished I called and the relationship team told me take a booster pack of 1 GB 3G @ 250 Rs which I agreed to opt and when I received my bill I was shocked to see 3 Internet bill Plan which were :
100 Rs for 300 MB
250 Rs for 1 GB
650 Rs – so called capping plan which relationship never told me and they activated my 1 GB plan @ 250 Rs even after that also.
So eventually the charges were levied 2 times o[censored]sing the same internet plan and when I complained to relationship team, and I asked them that I used 1360 MB ( 1GB @ 250 Rs and 300 MB @ 100 Rs + 60 MB – 120 Rs (I am ready to pay extra) but still amount to 530 Rs ( 100 + 250+650 =1000 Rs –[protected] = 530 Rs) is charged to my extra, he agreed and registered my complaint and told me that I will get waiver but after rigrous follow up he informed me that the request has been declined.
So without wasting much of my time and feeling pretty bad about the whole experience, I want to end my relationship with vodaphone as I am not going to pay extra charges at all, I have better options to opt for and I will.
So please let know the process of closing my account with vodaphone, I am ready to pay all the bill (except 530 Rs) and will move to other network.
Looking forward to hear from you soon.
Regards

Gaurav
+[protected]

Hi, I am frustated vodafone user, using vodafone service for last 7yrs.I am being harassed by Vodafone.My vodafone no : 8095***6822 I am staying in the heart of bangalore city and I don't get any network at my place. I have repeated complained to vodafone about the same, but vodafone has failed to take any corrective action. Vodafone nodal team Syed has made false promises time n again and has made me to continue with the service, for almost 6 months now!! Well Vodafone is not allowing me to port the service provider!!! Well Why should i use Vodafone when I don't get any network and basically no use for me to make charity for Vodafone!!!Vodafone has not only cheated me but also given false commitment and shown that as a brand, they wont hesitate to to lie for gains!!!I have mail proof to show that vodafone has given false commitment and now not even responding to my mails/calls!!! Vodafone is disclosing my personal data to telemarketers, who often keep calling for marketing purposes. I have been told by couple of telecallers that they get the details from Vodafone DB. These telecallers have every single detail, including company where i am working, salary, etc. I am not surprised because these details are explicitly collected by Vodafone while taking a connection!!! As per TRAI rules, when a complaint is raised with the service provider against a tele caller, the service provider responsibility to ensure the action is taken.But Vodafone has not initiated any action, but in turn have made a back room bargain with TATA indicom and other service providers, for monetary gains!!! There are around 20 complaints which are still open, nos are still active, Vodafone has closed most of the tickets giving some stupid reasons.This shows the attitude when they know people are dependent on them...I am ashamed to address them as Service provider, but call them harasser!!!

Due to financial problem we could not able to pay bill of my connection no.[protected] in time.We visited vodafone store and promise to pay in instalment starting from comming sunday.despite that they disconnected my no.[protected].Today we requested your call center for repayment of said dues.inspite they disconnected my another phone no.[protected] of which all bill are paid in order.Pl restore my connection for my phone no.[protected] immediately to avoide any dispute.

Hi Team, I have been using Vodafone services since 3 months am unable to get good strength of network signal during my office working hours ...because of this there is a lot of disturbance in attending our business calls and great loss of business. Please take it in a high priority and help in resolving this issue. Regards Pavan [protected]

Dear sir, this is Ms Seth International my address is H-32 Bali nagar delhi-15 Sir my Vodafone number is [protected] I have already cheque deposited in sadipur depot delhi on 22-06.14 now till date my number is outgoing off but why i dont know? my cheque details is this kotak mahindra bank cheque no:000765 Rs.707 so plz slove my problem your faithfully Ms Seth International

Dear Sir, I have bought Vodafone 3Gstick from Croma store in Rcity mall by a Vodafone representative. He has told me there is an offer at that time with I have to pay 2000 Rs and will get 3G services for 3 months. Later I may have to pay monthly bill of 650 Rs. HE told me that the connection will be activated within 3 days But after buying the connection it is not activated for approx. 2 weeks later when it is activated it was not communicating/transferring data with my Macbook but it was working ok with Windows computer. I have complaint to Vodafone on 24th May with a complain number of [protected]. As per them my complain will be resolve in 2 working days. But it was almost 1.5 month my complain is remain open and in the meantime these guys are not giving any solution of my problem. I have visited to their gallery in Mulund (W) but the manager of that gallery is highly rude and she didn’t care of any customer complaint. Now even I am managing somehow with the 3G connection suddenly Vodafone disconnected my connection on 30 June without prior information. I have paid an extra Rs 267 in June for their service charges which I never received. And currently there is no amount is unpaid from my side. When I talk to customer care as per them they don’t have any information. They are asking me to visit dealer to resolve the issue. I asked them please give me the reason for disconnection they don’t have answer for it. They are just repeating that I have to visit the croma store. I am a working person do not have time and money to visit Vodafone store again and again. I am going through mental stress because of this 3G connection. I am not able to do my office/ other work due to non-availability of internet connection. Please look at the matter

In april, 2014 i purchased the sim #[protected] from hsr layout stores by providing all my documents. Was deactivated in, 2014. (Reason, no documents provided* are you trying to fool me?Without documents how will ever activate the sim? You thought customers like me are fools is it?)

Again its deactivated in june, 2014, (Reason given by the vodafone stores, multiple connection, documents not provided)

On 24th june you bloody deactivated my sim and i approached this lady called a n shwetha, informed me within two days(27th june )it will activated. When i went, another brainless guy says, the sim has been re manufactured. What do you think of yourself? Will trash you guys.

Withinn 2months i had given 3 documents n 3 photos, my balance in the sim is rs.400.
Cost of the sim is rs.124
My fuel expenses approaching you guys- rs.600

This guy william(Hsr layout-stores) sold me the card and he is such an irresponsible guy. The minute i enter the stores, runs away inside like a women. Have you thought and trained them to assist you customers?Shameless vodafone

I had given this #[protected] to my bank, since the number was deactivated, my loan transactions, my trading passwords are being sent to this number, since i am unable to get the password, i have lost almost 36k in trading. Bloody , can you repay my debts??? I want to sue you , lazy!!!. There is a limit for everything.

So, you will be paying my sim rs.124+ recharge balance rs.400, travelling expenses to your stores rs.600.

I will sue you. Should i file a case in the name of a n swhetha or william?
One last chance i will give you... I will go to the police station which is close by the stores.Mind you.

Approached them on may, 2014

25th june, 2014
27th june, 2014
29th june, 2014... Number was deacittvated on 24th june, 14. It 2nd july and no steps has been taken. No response from vodafone.

I have recharged the Vodafone mobile No.[protected] for Rs.250/- through the Splendidcars, Bangalore, sub agent for Hermes (The Smart Shop). But the agent has wrongly recharged to [protected]. And the sub-agent also sent the request for correction. Please look in this matter and

Sir i have submit my id proof, photo and security amount to Vodafone Agent as on 26.06.2014 for converting my prepaid mob no [protected] into postpaid but it has not been activated till date 01.07.2014.as per copany noms it would be convert within 72hrs. please do need full and conform my Email Id :- [protected]@gmail.com

Hi, I recharged my Vodafone sim with Rs34 and it was offered to me with this amount call charge will be 1.2Ps/2sec for 60 days.But after 30 days passed promo became inactive.I already complained to Vodafone care but they had not taken care of the issue.And whatever they assured that was also not working. can you please look this. Ph-[protected]

Mr Vodofone, I have [protected] got from Bangalore. I just realised that my number is being tracked at various times & places by somebody. I have proof of it. Please provide me with details of the person tracking my phone & under whose authority. I have not asked for duplicate sim or consented to it. If I am not attended promptly, I wish to take your company to Consumer forum, lodge FIR & take suitable action. Please acknowledge the mail. Group Capt ( Retd) Ravi Kudari, [protected]@gmail.com

this is to inform that my Internet connection cancellation request is logged through live chat on 23rd june 2014 & its validity is up to 7th july 2014 the last bill paid on 25th June 2014 Please note that Deactivation was requested on 23rd june 2014 so there should not be any BILL IN MY ACCOUNT THIS IS FOR YOUR INFRORMATION & NECESSERY ACTION Please confirm the deactivation of [protected] on email [protected]@bharatpetroleum.in or [protected]@gmail.com Any bill or payment is not our responsibility

I have been using a Vodafone Number [protected] since May 2013. The number was taken against an Aadhar Card as a photo identity and address proof. Also note that the number has been in use ever since for making calls / internet usage/ SMS everyday and also recharged regularly. However on the 30th June 2014 at around 10:00 PM the number was discoonected from Vodafone's end. On talking to a customer care executive (Tejas from Vodafone) I got to know " number is been churned due to non usage". On visiting the Vodafone Store at Park Street, Kolkata - 700016, a Vodafone Executive (Agniva Ganguly ) told me that the number was disconnected on the basis that the photo in the Aadhar Card was not clear and so it was treated as not valid. The Aadhar Card is a government document and if the photo on it is not clear it is in no way the fault of the consumer. But still Vodafone went and penalized the customer without any fault of theirs. Due to this action of Vodafone I had to miss some very vital phone calls that created a havoc in the organization, where I am employed and brought my job to jeopardy. I feel Vodafone should compensate for all the stress and harassment that I had to face.

I did not make any ISD call, still my son living in Canada got multiple calls made from my number which resulted into voice mails of over 5 minutes in length. This resulted in reduction of my balance. It is clear that Vodafone uses back office system to look into people's dial list and available balance. If available balance is high, it makes either automated or by appointed people calls to the international number using the phone number to reduce balance as fast as possible. It is a clear case of fraud being carried out by Vodafone. I am not hopeful of any action from Vodafone. So I am switching my service provider. I recommend that all Vodafone subscribers should leave this fraud company.

I have a vodafone post paid connection in Bangalore Circle. For 100Mb data, rs 380 has been charged in June 2014 bill cycle. Seems Cheapest Internet tariff you will get in Vodafone. 1MB - Just 10Rs. Stone Age tariff. Alternate No : [protected]

i have recharged my mobile [protected] with rs 195 I GB 3 g data on 26 jun 2014 despite minimal usage the plan has exhausted.on calculating the deduction cokes as 16 mb per sec which is very high for buffering static pages. i have experienced the usage of 3 g services with exhaustive usage and have still able to.retain the data for more than 15 days. moreover speed of 3 g is worse and deduction rates are unexpexted

I got my number activayed with 3G 1GB pack on 26/06. without even regularly using it the data plan is exhausted.i calculatedd the data getting deducted is 16 mb/ sec on static pages.this seems to be very high.i have in past recharged 3g services and with exhaustive usage have retained 1 GB data for more than 15 days.the speed of 3G is not ip to the mark but the deductions are unexpected.

Dear Vodafone Team, I have recieved information saying that my total outstanding amount is Rs.2000 which is the unbilled amount. First of all, what is unbilled amount and why is it not.shown in the bill that it sent to us if it justifiable.Also, how do u expect a customer to check their unbilled amount with you on a regular basis. I have always paid my dues on time and have zero outstanding so I hope I am not being charged any interest on the same. Awaiting an explanation. Regards, a disspointed