Vodafone India Complaints & Reviews

sir, i earlier complained regarding my postpaid vodafone no [protected] of huge bill. Whatever I had to pay all the due on 29 th june, 2013. I requested for the third time to disconnect my connection in email. after bill payment there was no problem for the month of july, and august. but today on 12 th september i received a bill of rs 286/- stating that this is for the month of 6 th august to 6 th september. . i dont understand why they are sending me bills for august month when my sim no been disconnected and i had no bill in july. so what happened in august again. what is this?? I have been harassed too much . I am requesting you please do something. how can they send me bill after 2 months again? i have all the documents of email i have sent to them all the documents of payment. and please guide me how can i file a case for harrasssing me in this way. thank you, suhana datta.

Good afternoon Sir, I Anjum Javed Sir My provident fund money has not been transferred to my account, while I form my PF 7+ months ago ACPL office in Chhatarpur was submitted to Mr Amit. But I still did not provided fund . Please, help you to help me in getting my money. I needed money to fund the money please remind me soon. Javed anjum [protected] Emp.ID. 11493 My Region Date- 10/2/2013

I am TANVEER SHAREEF M living in Mallasandra, Tumkur. It is 10 km away from tumkur city. Before 15 to 20 days. I was getting the data signals properly. But now from last 2 weeks i am not getting proper data signals. But in tumkur city it is perfectly alright. I called customer care 2 times. They sent the GPRS settings and told to restart the phone and use. I did it 2 times. But no solution. What to do?

I was a vodafone Pre-paid user for last 5 years until July 2013, that is when I converted my Vodafone Pre-paid to Postpaid Number. When I moved to Postpaid plan, I got a Rs95 data pack activated on my number. On recieveing the bill the very next month, I realised that I was being charged Rs199 for data pack which was ridiculous. I called up Vodafone Customer care 5 Times, and told my problem to each of their executive and asked that the overcharge of Rs104 be removed from my bill. In response, I was asked to hold the line so that the executives can connect my call to their seniors. And everytime after being on hold for more than 12-15 mins, my call was cut from the Vodafone side. This is so disgusting.And from that momemnt onwards I am trying to chase Vodafone Customer Care people so that my query is addressed. I sent a complaint through Vodafone.in site, but did not recieve any response. Then wafter waiting for a response for two days, I sent a Portability Request from Vodafone site. Following this request I was reached by Vodafone within hours. This shows their hypocrisy. Following this request, I was given offerred more cheaper plans. I asked them to activate those plans on my number only if they remove those Rs104 charges from my current bill. And to my surprise, the new plan was activated but that Rs104 waiver was cut short to Rs50 waiver which is absolutely annoying. And then on calling Vodafone cust care again, the executives promise that their senior will callback with next 48 hours which ultimately NEVER happens. From my experience, VODAFONE is the MOST DISGUSTING, MONEY EXTRACTING Service Provider till now.

I have activated an offer on 23/08/2013 which cost Rs.97 they claimed money but the offer was not activated.after two days I made a call to the customer care and registered a complaint they told me that the offer will be reactivate or they will refund the money.but till now they haven't taken any measures.([protected])

I received fake call from Pakistani mobile # [protected] that narrated that I won Rs 25 Lakh and asked me contact mobile # [protected] for claim. Fortunately, I did not contact on the provided number. I wish to get my number to be changed so that its cloning does not harm me or any illegal activity is performed from my number. my telephone No. is +[protected]. Please respond on [protected] and emal id [protected]@yahoo.com.Please provide as much information as possible.

I have been facing huge difficulties for browsing & as well as downloading on my phone,
I am facing these problems especially between 10am -1pm in the morning & 7pm-11pm in the night time, it is not only between these time frames but mostly I am unable to browse on the Internet. A webpage like Google also takes 1-2 minutes to get loaded. I have been calling up daily since 2 days about my Internet Problem, but I only get the same reply every time that same guidebook procedure of cleaning the cache & manual network selection etc. I have been repeatedly calling them to register a complain but they ask me to do the same procedure of& avoid registering the complain so today i.e. 10th Sepmember I called up 3 times to get my complain registered but they refused to do it, & moreover 2 customer care operatives were so rude I am unable to recall nes name but I remember the other one- Whose name was MURSIDUR RAHMAN who took my call at 10.47pm on10th September & had put it on hold for 15 minutes. I was seriously feeling harassed & tortured. I expect you to take strict action against this guy & resolve my problem of slow 2g speed. I shall be really grateful to you.
If my complaint goes unheard or is not responded then I will surely move to TCCMS.

MY VODAFONE NUMBER IS [protected] (VODAFONE ASSAM)

Please provide as much informatioThis is a very serious matter . I am disgusted by VODAFONE SERVICES. I had paid Rs 694 through online credit card of Axis Bank in to my postpaid account number. But I have not received any bill confirmation The customer service is not responding to my complaints. I have lost my money and no Bill has has been provided to me . More so my phone outgoing calls would be disconnected within one hour. I need a solution to my problem at earliest. I also posted my complaint on their facebook page but it was removed instantly. The customer service is hostile and is not taking my complaint seriously.

Please provideI am postpaid cutomer my no is [protected] I am using your vodafone postpaid no since 2 yrs I am getting a billing amount to be paid of Rs 7221 in the month of sep, 2013, which is incorrect I dont have so much usage than to soo much bill is been raised... I cant stand this type of behaviour atleast from vodafone team Please reimburse this amount or else i need to take other strict majors against the same.. Since so many months i am using internet yet no problem has occurred with billing than now what went wrong from your billing team that they have raised me such a huge bill... Please look into the matter urgently.. and update me on the alternate no or on the direct no and put me the mail on my email id also... I feel sad by this kind of poor service from vodafone its not happy to help it is sad by services.... Contact me on my other no - [protected] as much information as possible...

I am postpaid cutomer my no is [protected] I am using your vodafone postpaid no since 2 yrs I am getting a billing amount to be paid of Rs 7221 in the month of sep, 2013, which is incorrect I dont have so much usage than to soo much bill is been raised... I cant stand this type of behaviour atleast from vodafone team Please reimburse this amount or else i need to take other strict majors against the same.. Since so many months i am using internet yet no problem has occurred with billing than now what went wrong from your billing team that they have raised me such a huge bill... Please look into the matter urgently.. and update me on the alternate no or on the direct no and put me the mail on my email id also... I feel sad by this kind of poor service from vodafone its not happy to help it is sad by services.... Contact me on my other no - [protected]

Please provide as m 7 message came from 54999818 saying ' thanks for using our service' one after another and deducted 21 INR from my number [protected] Please refund me and dont send me those messages anymore!uch information as possible...

I had a Bill of 17500/- Pending .. Which i paid duly coz it was my error o[censored]sing 3G ... while i made the payment i confimred 4 Times .. Is this the final amount .. I was told yes .... Suddenly i got a Email which claims "Inspite of Repeated Reminders i have not made a paymnet of 350/-" ... There were no reminders sent at all .... And if i can pay 17.5K ... Why wouldnt i pay 350/- ... I emailed them 4-5 Times on the email ID provided ... however there is not respose and i am still receiving email from Different ... Different ID's ...
This is not the first time i am facing problem with Vodafone ... its a Fraudser organisation ... With Unprofessional people working those who cant do their work ...

I am customer of Vodafone heaving no. is [protected] i paid Bill on 26/8/2012 time 13:05 pm receipt No is JK/JMU/02761 amount Rs 1500/ and second is 3/9/2013 TIME 3.pm RECEIPT NO.JK/JMU/04655 Rs.1000 after a one weak my number is barred incoming and outgoing services is deactivated I am required a urgent action to this and I am also complaint in Vodafone customer care complaint is 44257750 he asking me to your no is activated to after a 12 sept.

I received a message from Vodafone(VX-611120) today(Sep 8) at 10:17 AM informing me about an offer that said ” 70=70! Get FULL TALKTIME of Rs.70 on Recharge of Rs.70. Offer valid for today only. Hurry!”. I decided to avail the offer and recharged my mobile ’[protected]′ with Rs.70 from ‘www.paytm.com’. But I received only Rs.59 as the balance. I do not understand why they have misled me by sending this message.

sir, i purchase samsung galaxy core, they give me offer for 1GB net for 2G/3G on vodafone, for 2 months. i call customercare but they did not give sufficient response. whereas Idea also give free net data for two months, my friend also purchase samsung galaxy along with me, he enjoy free net pack( for 2 months) . i become so disappointed with vodafone services. i want to unsubscribe VODAFONE and change the sim card of any other service provider. name-ALOK Srivastava, mob. [protected]

Hi this is Nilesh Polekar, I have corporate vodafone number [protected]. Before 2 months I got a call from vodafone outbound executive stating that I was selected for special plan which is provided by Vodafone for lucky one and that I was being offered a new tariff plan of Rs 250 which included the benifits of my original tariff plan (199) plus 1Gb of 3G net free. Ur Similar calls were recieved by my collegues in office. But when we received our bill it showed a rental of 199 + 250 + 99 (data plan). I was promised that i will get only rental of Rs 250 and that my other plan of Rs 199 and Rs 99 will be deactivated. Vodafone repeatedly keeps on cheating customers by first lurking us into offers and then giving a whophing bill.

Sad to say that i'm a Vodafone Customer for 7 years now. I have taken a add-on number - [protected], however, has not been using it from April. In may i have requested for Data connection and also requested for deactivation of Data connection in june week 1. This request has never been completed. And the same thing happened in Jan too where they had to go back and raise waiver. In July i was shocked to receive a call for payment of bill. I have not been using the number for calls and not the data service and still getting billed. I raised a complaint again in July for waiver - the Customer service never got back to me stating that the waiver is approved. Today they have disconnected my service to the primary number - Without any Bill dues on Primary number and without any prior notice. The number [protected] is still getting billed without any usage - Also, requested to disconnect the services for the same number - never got information for it.

I have changed from TataDocomo to Vodafone through MNP as i was facing internet related problems with TataDocomo. When vodafone gets activated i have recharged with Rs.51 which has an offer of 1p/1s. But it is not activated after a week also and they are deducting 1.5p for each second. I have called to customer service executives more than 10 times. They will tell after two hours it will be solvable. But it is not solved yet. Very Bad service i have ever seen.

I have been a subscriber of Vodafone Delhi (Postpaid) for quite a long time now. Recently, I migrated from postpaid to prepaid. Now, after the migration is done, I'm getting my account balance information after every call, and even SMS (though I have an active SMS pack). A message pops up on the screen with my balance information, and this is very annoying for me. I tried calling Vodafone care and even emailed them, but they simply reply "Sorry sir, this can't be disabled". As a consumer, I should have the right to select which services I want, and which ones I don't want. I'm sure disabling this service is not impossible. In fact, I know people on Vodafone Delhi network who got this service disabled - but they're not disabling mine.

I got a call from vodafone outbound executive stating that i was a lucky customer and that i was being offered a new tariff plan of Rs 250 which included the benifits og my original tariff plan (199) plus 1Gb of 3G net free. Similar calls were recieved by my collegues in office. But when we recirved our bill it showed a rental of 199 + 250 + 49 (data plan). I was promised that i will get only rental of Rs 250 and that my other paln of Rs 199 and Rs 49 will be deactivated. Vodafone repeatedly keeps on cheating customers by first lurking us into offers and then giving a whophing bill.