Vodafone India Complaints & Reviews

Vodafone — Plan Mismatch and Date of Activation mismatch

Hi Below mail i had sent to Manager today of vodafone, after getting some facts of the situation. So what you guys think are the reasons for technical mismatch

Sub : Cancellation of Number [protected]

Dear Sir/Madam

I want to discontinue this number [protected] issued to me on 19th Nov 2007 right away. Details of the plan are.
Date of Activation : 19/11/2007
Tariff : CORP 199 + 49 Pack (Std @ 1.00)
Reason for deactivation:

1- Given plan is not matching with the Generated bill that i have in my hand i.e STD rate are ~2 Rs Only
2- Today First time i tried to logged in through vodafone site to pay my bill, So i tried to register first but i got the message its login already activated. So i was surprised because the connection taken by me was new.
Then i called up customer care and they told me the way to retrieve the password and i tried by entering 3 -4 times wrong password. And i got the password. After that i found the details there and i was shocked that the activation for that number was 20th April 2006 not 11th Nov 2007 and the plan was not the same as told to me. Then i called up again customer care and told the same and after that i am not able to access myvodafone portal its 4 - 5 hour passed. And "customer support guys are saying some technical problem we are trying to resolve in your account"

So i want to know the reason for this mismatch? .

I am stunned after discovering all , what do i think now after being a voda-fone customer and what should i suggest to other. To wrap up I really don't want to continue with the services and with the this number.

I beg you to reconsider how you treat your customers and *reward* us for there loyalty rather then punish us! with your mismatch services like this. Its a dealer end problem or what ?, it can hamper anybody security of personal or business life.

I D.Srinivas My Phone No. [protected] I paid last October 2008 Rs.1178/- is final Bill and in the same month same day I changed 999 Scheme that is also paid same branch at Opp. SBI Old Joil Road, Visakhapatnam. I am using all company SIMs Idea Airtel, Reliance, Tatadocomo, Tata Indicom, BSNL. So .above No is not using regular After 3 month I go to your Branch what about my Bills possition pl pay Rs. 1200/- yr staff told to me, sorry 999 package not changing again Feb '2009 asking same branch on that Month changed 999 package this is my Voda Company mistake We will consider you previous monthly Rentals they are told. your Executive came to my House 3 times, and asking Bills Due Amt.I repeat again I am not using Regularly you pl check my usage calls if there any due deffinately I will pay How much amt Due pl tell me. So my phone was disconnected May month, Actually what is the reason i dont know, if there any possibe given my activation as early as possible any due amt . I will pay pl.check my usage calls and give proper direction thank u

Vodafone — scheme cancellation request was rejected before it vl renewal.

Respected Authority,

Here i am complaining against vodafone cellular service providing company. I have been using an scheme of sms which cost of 34 Rs/Month from vodafone and which will b renewed on 15/11/09 at 12 pm that i very well known and that's why i sent an msg to vodafone to cancel it scheme before it renewal notification come on my cell bt they were rejected my request which were i known by their revert msg and after that I have been talked with Mr. Abhay (Supervisor) at ahemdabad customer care department as he said in introduction and he said like that we will not accept your request because you sent your msg after 9 pm and now its process has been started and we couldnt do any thing for it. Then i said their is nothing like your notification or information has been came on my cell that your renewal scheme were started frm 9 pm to 12 pm so how could i know that sir ? simple person just know that my scheme will renewal or chargeable after 12 pm of 15/11/09 or before/after of its 1 mint and i sent an msg near about 9.30 bcz i dont want to renewal it so i sent my cancellation msg to the company but they didnt replied properly. even though its supervisor advise to me that if i want to cancel my card, i can go by vodafone center.!!! has it proper answer to speak with its customer ? anyways as an customer i hope authority over here take some action and full fledged my satisfactory.

Yours faithfully,
(Vijay L. Pandav)
A/20, Paras society,
Katargam road,
Surat-395004
[protected]

hi this is Abdul([protected]) i had send a requesting sms for mnp for that i loss rs.5 iam sending this sms by last three days but still i cant get my upc code pls help me

Vodafone — number [porting

do not port number in 13 days.

document submitt date is 22nd jan 2011 & todays date is 03rd feb 2011.

sir,

I (Ritesh Mehta) own Mobile number [protected] on 4th feb 2011 i send msg to
1900 for number portablity and i recived porting id AR367383.
on 5th feb 2011 i wnet to vodafone udaipur office situated opp. uit office saheli nagar udaipur and deposit address & id proof. they told me that ur vodafone serivices will start with in 7days and for 2hours your mobile number is out of service when it converts from aritel to vodafone.
i recived a confermation call form airtel that you want to chanege your service provider i said yes and they agree. after seven days of my subscription my is not change so i wnet to vodafone store on 10th feb that my number is not converted till time they told me it will take 1-2days more. 11th feb night my serviecs is terminated by airtel and from that time my number is not started by vodafone and today i went to vodafone store they told me they dont have any idea why my services are started.
i really very upset on my decison to choose vodafone as my new service provider this my worste experince i had ever with any service provider.

Ritesh Mehta

Vodafone, Number Portability issue — Number Portability

Dear Sir,

I am using Vodafone services in UP East Region([protected]),but i am not satisfied his service ,we got lots of billing problems and Plan too. Thats why i have sent the request on 1900 for number portability from Vodafone to Idea. I have submitted all document to Idea Company,but Vodafone not providing NOC.

Kindly help..

Unique Porting Code is VE135463 Valid till-11-Feb-11

Regards
Sandeep Kumar Upadhyay
Lucknow
Mo-[protected]

Dear Sir,
I have submitted application for portability of my Reliance (CDMA - prepaid)
vide no.[protected] to Vodafone on 30th Jan. 2011, alongwith necessary documents
and fess. My porting code is RD38D8BX. But my number is not been ported yet.
Please look into this matter and do the needful as early as
possible.
warm regards,
Yogesh Bothra

Vodafone — Mobile Number Portability

I had opted for an MNP from Vodafone Postpaid Kolkata to BSNL Prepaid Kolkata.

The port code was given and I was ported out to BSNL.

I used the connection for more than one month and later one day I got a message that I have outstanding amount in Vodafone.

The information was wrong as I had a postpaid connection which also had some security deposit .

Later on one day my phone was disconnected by BSNL and they said that Vodafone had informed the authorities that there was an outstanding payment .

I have proof that Vodafone had earlier said that there are no outstanding dues.

Now BSNL is not being able to activate the connection.


Vodafone please act .

Vodafone Prepaid — Number Portability Issue

Hi,
I have been using vodafone prepaid for past 8 months. There are lot of network problems in vodafone. That's why i decided to change it Airtel . I have applied for on 12th FEb 2011. It been 1 month. Airtel guys told me , it is nothing any problem from their side. Vodafone is not releasing the number. I have called call center they say to hold while they are retrieving the information and then cutting the call. My number is [protected].

Vodafone India — No any response for porting

Hi,

I'm fed up with Vodafone service, there most of deduct my balance without any reason, when I ask them for details they do not give any proper answer.

Due to this reason, I desperately want to change my operator, but when ever I message PORT [protected] to 1900, I get a message "The number you are requesting for porting is allocated for our internal purposes ......" , like always this time also they do not give any response.

Please suggest.

Regards,
Anmol Kumar

vodafone mobile network — number portability

I'm vodafona network cutamer i reqest to change my network to bsnl
but no response from network I paid all the dues but vodafona not
giving clearance to bsnl network vodafona reject 9 times I suffering from
coverage please kindly change my net work to bsnl network

name : m. subramanyam Raju
mobil no: [protected]

Yes Thanks a lot to this forum. I got unique porting code. Thanks once agian.

I am a postpaid customer ([protected]) of vodafone service provider. I am convert my prepaid in to postpaid connection. I have a network problem in my locality. I have requested to going to other network for using portability. The vodafone customercare persons call me and paid premium charges of Rs:1000/- for releave the network. I am pick up my prepaid number from a small prepaid selling outlet and after one year iam changing in to postpaid connection.

sir kindly accept my compalin and it is useful to all customers who have suffering from the service providers.

Thanking you sir

Your's faithfully,

S.M. Basha

Dear Sir,

I have submitted my documents & bill amount to your executive for the porting my mobile no. +91 [protected] from Reliance pre-paid to Vodafone postpaid but still there is no response from your side.

Also I visited the Vodafone store for the same but there is no update on there system.

Pleas do the needful.

Regards

Rohit Goel
Mob: +91 [protected]

My mobile no is [protected] and have requested and send Sms with request to stop advertisement of tele marketing on my mobile and i do not require any pack likeLmF.n.Y etc but the vodafone authorities are not stoping it on mobile which shows convience of vodafone and now i am thinking to change operator due to non stoping o[censored]nnessary email in which i am not intersted atall

Vodafone India Postpaid services — Unable to Port Out the Number

I have a Vodafone Pospaid Connection which I took two yeras back. Till this date I have paid the bills correctly. Now, I want to move out of vodafone using MNP to some other provider.They rejected my porting request stating that the number is a premimum number and I was offered it for free. Now if I want to move out with this number I have to pay 1000Rs.I was not informed about this when I took the connection and untill I raised the port out request.

Vodafone is such a looting company with lots of crook ideas. Without confirming with the user they ahve activated Vodafone Live and Caller tone.

Please do consider this as a complaint.

Hi,

I decided to opt for mobile number portability from Vodafone to Airtel on 21-Feb-2011 and generated the PORT code : VM186737. But after the generation o[censored]PC or the unique porting code, there has been proactive no communication from Vodafone whatsoever.

They are neither porting my number nor are giving me any reasons on why its not happening - they have chosen to merely ignore my porting request. I have communicated this to Vodafone several number of times - all I get is some assurances but no solution at all.

Out of frustration, I have even mailed/called the nodal officers and appellate authorities of Vodafone - but all these attempts have been in vain.

Apart from the normal Vodafone Call Center execs (on 121 and 198), I spoke to all these officers:

Nizam Sheikh - Nodal Officer (called on[protected]
Shawn Perreira - Nodal Officer (called on[protected]
Zillah V - mailed on Zillah.[protected]@vodafone.com
J Mundkur - mailed on j.[protected]@vodafone.com (Appellate Authority)

Mr. Nizam advised me that J Mundkur is the highest authority for Vodafone and if he (or she?) doesnt respond - theres nothing that can be done - all I will have to do is wait. The wait is more than 6 weeks now - though the porting exercise should ideally not take more than one week

This is a prime example of how mobile phone operators take their customers for granted.

I am a vodafone user from Mumbai and I am very UNHAPPY with the current responses/support I received. The way I was treated was appalling. I would not like to continue any more with vodafone. Thus, I submitted a port request and today I got an SMS mentioning : "The number or range is in contractual obligations"

Well, I have paid my bills to date and have no pending amount on my number. In fact, I cant even call from my number [protected] to the 111 customer care number. Seems like I have been blocked from talking to anyone; though, I can listen to the IVR options. This is an insult to a 8 years old customer.

I had simply objected to a huge bill (on the number [protected]) which vodafone charged me for using vodafone live. They say I watched TV-- yes, I did try to see the cricket matches live during the ICC world cup. And, the whole world knows that the visibility was almost null. I was not able to see anything and I kept the mobile TV turned on. I was also under the impression that this is free as a trial and then I see that they want me to pay around Rs6000 for this.


I still paid the whole amount and before due date. Nothing is pending. I CLEARED ALL BILLS AND UNBILLED USAGE ON BOTH MY NUMBERS.

I got couple of complaint numbers after I called on 111 from a friends number. The person attending to the call said I would get the numbers freed up in 24 hours and then I got an SMS stating that I will get an answer to my query by Monday and the SMS includes the same complaint numbers which the rep gave me on phone.

[protected]--complaint number [protected]

[protected]--complaint number [protected]


Why is vodafone playing games or trying to cheat people? I have paid my bills and no longer wish to be a customer of vodafone.

I am sending this email to express my frustration with the system vodafone has.

To Whom-so-ever it may concern,

I am trying to port my number from Reliance CDMA (PostPaid) to Vodafone India (PostPaid), but to no avail since last three months.

1. I applied for Mobile Number Portability from Reliance to Vodafone around Jan 20 - 23 in Vodafone Store, Vashi. I wanted to activate a CUG plan which my company offers, for which i didn't have any supporting documents at the time of subscription. so they asked me to mail them the Company i Card and a Address Proof, which I did the following day. Two weeks passed by and I didn't get any response from them. After two weeks i got a call from Vodafone asking me to mail my i Card and Address proof again. This time, though, they started the process. But because the PUC code had expired so Reliance rejected it.

2. Then I gave a request for the same to a Vodafone Executive in my office. He started with the process. I even got a message from Reliance thanking for being with them. But later i got a call from Vodafone saying that my previous request had not been canceled and asked me to cancel it from the Vodafone store from where i had applied. i went to Vodafone Store, Vashi and launched request to cancel my previous Porting request. but even after doing it, my number didn't get port. the Vodafone executive said my request has not been cancelled, yet. Again, the PUC code got expired.

3. For the third time, before applying for a MNP, i made sure that my previous request has been canceled. After i was sure of the request being canceled, i applied for a PUC code third time. applied for MNP again. but to no avail again. no response from Vodafone. its, now, only a day left for my third PUC code to expire.

Vodafone, please take a note of this. If anyone needs proof of the mails and the PUC codes and messages, i have it with me. I even know names of all the Vodafone employees who have interacted me on this issue.

--
Ulhas S. Mandrawadkar
Mobile No.: [protected]
email id: ulhas.[protected]@gmail.com

lki

Vodafone — portability

Sir/mam
earlier I had airtel no but now its vodafone .....but its not working ...its very disturbing me .....all documents submitted no is [protected]......

Vodafone — number portability

i rajesh kumar having a problem regarding with vodafone signal incoming & out going is ok but some times i receive a call but i could listen the voice but it is repeating frequently after several requests i am not satisfied with the problem when i am trying to change my network they are giving irresponcible answer and they are giving. that there is a technical which is not known to them only self so i request you to please solve my problem


thanking you
rajesh kumar
[protected]

Vodafone — mobile number portability

I have applied to prt out my mobile number [protected] from Vodafone to Idea. Vodafone rejected it by messaging that " existing contractual obligations". although I have deactivated all my services still then they are rejecting with same message. This company neither tells what contractual obligatiion is existing or when they will terminate this. The level of service is at its worst. Plese do the needful to get my number port out from vodafone.

fine

I'm Shahzad Haroon, using vodafone no. [protected] which is in my brother name SALIK HAROON.
I wanted to port in to vodafone from airtel, and that airtel no. is [protected]. (UNIQUE PORTING CODE-AD987267 )
I had a word with customer care executive on 25th May, 2011 regarding portibility and its benefit.
They send the executive the very same date, I gave the required document they gave me new vodafone sim and I paid Rs. 250/- via Receipt No. 62341 for the sim ([protected]).
Executive (T.P.MISHRA- [protected]) said it'll be ported to vodafone in 7 day as per trai rule. Someone from vodafone confirmed also whether executive came to visit or not.
But till date my no. is not ported to vodafone.
No executive called me up regarding anything.
I called the executive he gave me MNP Helpdesk no: [protected].
When i called here someone said verification is to be done, & will send the executive tomorrow.
When i again called him to know where is the executive, he said home was locked.
That was a WHITE LIE, if even i accept there is no one in home that person should give me a call if its locked. but he didnt.
Last sunday, 5th June 2011, I spoke to customer care and someone senior Hemlata (MNP division) was there she checked and said your document is not submitted.
After listening this i get furious, then she cut the phone or may be disconnected. Then i get a callback from vodafone few minutes later, someone (gurmeet/gurpreet/gagandeep)
I dont remember the name, he said there is a green light notification is there which means your no. will port to vodafone tonight (5th June, 2011) or tomorrow night (6th June).
But till now its not ported. Today (7th June, 2011) i spoke to cutomer care in between (1.45pm to 2.45pm) Megha then she transfered to Ram in MNP department, then he transfered to senior BHUPENDER (Floor Supervisor), he listen to my problem and said to contact your no. customer care. I said i wont talk to them as i paid money to you guys and
I need resolution from you.
And till date its not activated.

RELEVANT PROOF ARE ATTACHED.
KINDLY HELP ME

Respected sir, Im V.Vinay Kumar Goud Using Vodafaone Prepaid No [protected] From Last 5 Months, I Want To Change My network So I send Port to 1900 from my mobile, But there is No Reply I Have Send Same SMS 5 Times My Balance Was reducted For SMS But I Cont Get UNIC CODE I Contact To Vodafone Costmer Care.They Told That We Have Some Technical Error We will Send Code to ur Mobile Within 24 Hours. Bit Till Now I Cont Recieve UNIC CODE. So Please solve my Problem MY ref No:[protected]

Reliance Telecom — Not receiving upc code for mnp in other company & postpaid service change into prepaid

Dear Sir,
I have a mobile no [protected] of Rim Gsm which i want to change in to other company so i want upc code but i could not receive it after many sms & i talked costomer care as well as Nodal officer also but my problem is unsolved. I have an other no [protected] of Rim postpaid this no is changed into prepaid forcefully without any information so i wnt my security money as earliest or my no. should be postpaid.

Plz look into this matter urgently.

Mudit Saxena
[protected]
[protected]
[protected]

Im using Vodafone prepaid card from last 2 years. I want to port out in Airtel, I request for it but Vodafone rejected The UPC (Unique Porting Code). They didnt told the reason.Plz help me.

Vodafone — number portability

My self Ramandeep singh, my mobile no.is [protected]. I had portbility of my number from BSNL to VODAFONE on 06 jul 2011, & vadafone company accepted my portbility &
stated my number , but after 15 days company had dissconnected my number.

i went to vadafone office & they told me your proof is rejected , you deposit another proof,
i had deposited my proof 3 times.

But no action has taken by company to start my number ,
if my proof is not completed, why the company started my number.
i am not used my vodafone number as well as bsnl for last 16 days .

Vodafone — portability issue

hi,

on 1st of july i submitted all my documents to vadofone store in gurgaon. They told me that they will take

13 days to complete procedure of mobile portability. but after one month theyreason they told me that my documents got rejected. and they didnt told me any reason. i repetedly asked about reason but they failed to give me any strong reason. till date i am still waiting for reply. and noe they told me to submit all documents again. t felt so embrassed and angry. i am mentally harrashed by vadofone. kindly look into that matter as i am loking forward for some solution.

Thanks
sachin

I am K.naveen residing at perambur chennai, i had requested to port my number([protected]) from Aircel to vodafone 0n 08/08/2011. within 3 days my number was ported to vodafone but the ported number was not my old nummber its a new reliance number([protected]), in my mobile home screen it shows vodafone, but the number was a reliance number, now i am receiving promotional calls and messages from both vodafone and reliance. many times i called vodafone customer care but there is no proper response from their side. kindly look aginst this issue

What mr paulmathew had told here is extremely right. I too face a similar problem. I ve been vf post paid for the last one year. My bills were paid correctly, but i had an unexpected bill last month due to vmc usage eventhough i had activated a data plan. Now they are denying mnp due to 'contractual obligations'. And as per the recommendations from customer care, i wrote a letter to vf store manager to cancel my contract, that was on 12th oct, before which i have paid all my bill amounts. Still they say that my request is being rejected due to contractual obligations. I have been using this number as prepaid since 2007, when the network's name was hutch. If they are doing this with someone who is having this much of association with this org, i think it is frank robbery and this should not be allowed in our country.

Vodafone — unusual message @ calls

dear sir/madam,
my name is shiv and i am using Vodafone service since 2007. already DND(DO NOT DISTURB) Services activated on my mobile since 2007 after that daily unusual message and calls is coming.

so i want punishable amount 25,000 thousand.thank you......
shivram singh rathore
[protected]

I am fed up with Vodafone service,so I have raised a request for mobile number portability on last Thursday (03/11/2011),but till now i didn't get my UPC number.
I got couple of calls from Vodafone executives just to ask the reason for changing the network.

When i asked about my request they simple asked me to wait for 24hrs,i spoke with almost 6-7 customer executives.However,all of them give the same answer,seems like they are trained only for that particular line.

Again yesterday i escalated the issue to the customer support supervisor(i spoke with Manjunath from Bangalore branch).Even this fellow is also mugged up the same thing & replied.this is ridiculous ,irresponsible answer.

Vodafone please change your caption "Happy To Help".
This line doesn't suit for your service.

I need some solution for this.

I had requested my mobile number to be ported from Vodafone to Tata Docomo. My request was rejected all Four times by Vodafone giving all lame excuses why the same could not be ported to Tata Docomo. Vodafone did not port my number and tried to retain me as their customer through all possible means as I was their customer for last 10 years.

I made at least 50 calls (no exaggeration) to Vodafone and even visited their store (thrice) so that they could port out my number. They promised to port out my number on all occasions, yet they did not. A total waste of time and money and mental torture due to Vodafone.
Finally, I had to disconnect my line with Vodafone out of frustration and got a new connection with Tata Docomo.

Since the Government of India has given a right to every citizen to choose their service provider, why does Vodafone does not let it's customers port out their number elsewhere??

Vodafone — Vodafone not addressing my request of no. portability

Dear ICF team

Just wanted to bring to your notice that I requested to port my Loop mobile no. [protected] to Vodafone on 9th March 2012.

My Unique Portability Code received from Service provider is.. LM929544

The Vodafone executive had communicated that the no. would be ported within 7 working days.

Todays it is 21st of March 2012 and after calling Vodafone customer care, they are continuosly transfering me to different people and not able to answer the status of my portability request.

I feel cheated as I initiated the portability request on the assurance that it would be completed within 7 days with out pain, but now I am thoroughly frustrated.

Kindly help to complete my portability.

Regards

Dear Sir,
I want to change my service provider from Vodafone to Airtel, because of CUG plan. I raised the portability code twice, but I have not get any call from Vodafone.

Mobile Number - [protected].
Current porting code - VZ726183 Valid till - 22-March-2012.

This complaint is against Vodafone service providers....On 21st April I requested for MNP for my airtel prepaid connection to Vodafone postpaid CUG connection and also asked for a new connection...However the new connection did not get activated....After 3-4 days I cancelled my porting request and informed Airtel as well as vodafone about the porting cancellation....After few days got My airtel prepaid connection converted to postpaid....On 5/5/2012 my Airtel postpaid connection got activated...On 7 may I received a msg from Vodafone saying welcome to vodafone and my number got ported to Vodafone....My new airtel postpaid connection for the same no. is working but I am only able to make calls from that number....No incoming calls as it says "Vodafone number switched off"....Unable to send or receive SMS as well.....My number with which I am facing this problem is [protected]....I don't want vodafone connection on this....I am happy with Airtel postpaid....
My alternate number is [protected].

My complaint was supposed be resolved by 14th may 2012 however nothing happened...I recieved a call from vodafone Nodal office on 12 May 2012 and they confirmed that My number [protected] will work fine and I will be able to recieve incoming calls but did not here from them since then...Kindly make sure they look into it ASAP...I am facing colossal inconvenience due to this.
My alternate number is [protected].

Mobile Number Portability
Aircel To Vodafone
Date of Application-05/01/2013
Unique Porting Code-DE711424,validity-20/01/2013(07:52)
Mob No.-[protected]
Address Of Vodafone Mini Store-Sapru Marg, Lucknow
"My Number is not ported from Aircel To Vodafone till Date,16/01/2013"

([protected]) Iam an airtel user wanted to port to vodafone, In the ffirst week of december i went to the vodafine store to get it port. i purchased the mnp kit for 20 rupees and gave my driving license as my id and an adress proof of my residence with a colour photo and duly signed and attested by me. after 10 working days i got a message stating the mismatch of the porting number which i got frm 1900. then again i went to the vodafone store and gave all the ID PROOF and photo and filled the form. Now its almost over a month and my number is not ported and i haven't got any message from anyone. I want to ask the vodafone authorities that how many times should i run to the vodafone store to fill up the form?? and when will i get my number ported?? everytime im calling the vodafone customer care, they're telling me that its the fault of the donor company and not the receiver company's fault. i just wish these companies to act swiftly on this matter as it is causing me a lot of problems. i hope the concerned authorities to solve my problem as soon as possible.

Namaste(nicknov2),

We would like to inform you that your concern listed 24 Jan. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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appellate.[protected]@vodafone.com, nodal.[protected]@vodafone.com, vodafonecare.[protected]@vodafone.com, vodafonecare.[protected]@vodafone.com, vodafonecare.[protected]@vodafone.com, nodal.[protected]@vodafone.com, appellate.[protected]@vodafone.com, vodafonecare.[protected]@vodafone.com, appellate.[protected]@vodafone.com, appellate.[protected]@vodafone.com, Nodal.[protected]@vodafone.com, vodafonecare.[protected]@vodafone.com, appellate.[protected]@vodafone.com, nodal.[protected]@vodafone.com, vodafonecare.[protected]@vodafone.com, appellate.[protected]@vodafone.com, nodal.[protected]@vodafone.com, vodafonecare.[protected]@vodafone.com, vodafonecare.[protected]@vodafone.com, andhrapradesh.[protected]@vodafone.com, andhrapradesh.[protected]@vodafone.com, Nodal.[protected]@vodafone.com, appellate.[protected]@vodafone.com, vodafonecare.[protected]@vodafone.com, appellate.[protected]@vodafone.com, nodal.[protected]@vodafone.com, vodafonecare.[protected]@vodafone.com, vodafonecare.[protected]@vodafone.com, Nodal.[protected]@vodafone.com, Appellate.[protected]@vodafone.com, appellate.[protected]@vodafone.com, nodal.[protected]@vodafone.com, vodafonecare.[protected]@vodafone.com, appellate.[protected]@vodafone.com, nodal.[protected]@vodafone.com, vodafonecare.[protected]@vodafone.com

i sent emails to all these people. they are the nodal officers of vodafone. if they don't answer or solve your problem after this, port it to any other telecom

Hi, I have requested MNP vodafone to airtel @ 29th of may 2013 and unique porting code is VD546955 and yet ot be converted my no.

Gurumoorthi [protected].

In which way we were able to assist me, you disconnected the call saying that you will call back after sometime which was again a false committment and then you say you assisted me, why are you fooling the common mass, let me make it very clear that i wont make this coming billing cycle's billed payment for which you have tried your best to extend this to the next billing cycle.

As i said if you can not solve this simple problem of MNP it makes me no sense what are you good at, i am certainly taking this issue to consumer court and social media if my porting out to airtel is not done by eod.

Which customer call are you talking about?

I did not receive any call from Vodafone today.

Whom are you trying to fool?

Naveen

Hi,

I am Shilpi, working in Hyderabad since last 3 years.
I am a customer of Vodaphone Hyderabad since almost 3 years and have always paid my bill on time.

I just want to tell Vodaphone customer care, they have the worst service i have ever faced in any field...
I have no signals at my phone for Vodaphone (Number : [protected]). I complained many times for same and Vodaphone people came to my house and checked the problem but no action was taken. So i decided to shift to Airtel. I am trying to port my number since last 8 months from Vodaphone to Airtel.. Vodaphone is always rejecting my request with all weird kind of excuses like bill not cleared/ porting code expired (which is never the case), I cleared my bill always on time and still you make excuse that Bill was not paid till this date or that date.
I am very frustrated with Vodaphone.. Its been 8 months. Every month i am going to Airtel and submitting docs for porting and then Vodaphone is rejecting.. I have visited Vodaphone customer care (Madhapur office and Gachibowili office Hyderabad) many times and they are not co-operating with us. They always say they can not do anything in this.
This is not the way to treat customers.

Below are the porting code number which i have raised in last 8 months and below numbers i have given them 2 -3 times (as expiry date is for almost 20 days) :
My Porting numbers are : VA396187, VA627139, VA216135, VA596452, VA33588, VA514414

When customer care calls me and i ask them if there is anything pending, any pending bill, any port request mismatch or expired, they say no everything is fine and this time it will be done for sure. But it did not happen till now.

I request you to please help me for further steps.

Thanks and Regards,
Shilpi
Number : [protected]

Contact details for my husband :
Brijesh
Number : [protected]

Vodafone — Outgoing call record

Plz outgoing call record 01/03/2014-09/05/2015 Mobile no

3G service issue

Few days back I have recharged with 297 3G pack but 3G service is not working in my mobile only 2G is working. Your Customer care representatives are unable to solve my problem.

network coverage and slow 3g speed

2 times i complained, but no action just message recieved that ur problem is resolved, im a post paid user and my number is [protected], fully fed up, company told me about booster but no action, pls help

New connection not started Ref No : 230528788

Please update the Ref No :[protected], pending since 21.03.2012 Arjun keshari [protected]

Call History of Vodafone Prepaid mobile number...

Dear Sir / Madam, I want to get call and sms history of my vodafone prepaid number i.e., [protected] Kindly make it as soon as possible on my email id: [protected]@yahoo.com Regards, Karthi

payment issue

Dear sir, We are face outgoing stop problem pay payment yesterday today not credit my account mini store sector 48 gurgaon not a proper response talking not good why? Mob [protected] Regards Dhirendra Sharma

no recharge received

I have recharged my vodafone number [protected] for Rs 199 for 1.25 gb internet, despite losing balance from bank account i have not received the recharge on mobile.Kindly ensure and do as needed.

sms&call

sir plz give detail my no [protected] sms and call incoming and outgoing plz full detail sir plz give mail my id ( [protected]@gmail.com) sir plz sms full text detail

Not getting verification code for g-mail

In april I ported my reliance gsm sim in vodafone gsm since then i am unable to access my gmail account because i am not getting any google verification code on my number.please help

SMS not going

my ph : [protected] i m no able to send sms from this phe# and which is disgusting. I am trying to reach Customer Care but call never goes thru completion. I m frustrated that such a basic service can also have a problem ?

abusive and mocking customer care UP east.

CUSTOMER CARE GUY O[censored]P EAST ABUSE AND DECLINE TO ACCEPT FEEDBACK . EVEN MAKE FUN OF CUSTOMERS. PORTING OUT. GOOD BYE VODA.

call details

DEAR SIR, KINDLY SEND CALL DETAILS OF MY VODAFONE MOBILE NO. [protected] ON MY EMAIL ID i.e [protected]@GMAIL.COM AS SOON AS POSSIBLE . REGARDS, PAPPU, KOLKATTA

Barred outgoing calls

Have paid by cheque the requisite amount. Have not received intimation about the payment. My mobile # [protected].. Change #- 446309. Vijaya Bank Kindly do the needful Regards Kavitha j shetty

Regarding 3G services

I([protected]) recharged my Vodafone sim with 3G data plan but instead of the 3G services I've been receiving 2G service. Now I feel being cheated and want a compensation of 1Gb 3G data.

Rajan.
[protected]
[protected]

Grievance from a customer ! i am using Vodafone Delhi sim. i am trying to send sms to my friends who are in tamilnadu and using AirTel for the past four days but none of my message is getting delivered to them. even i am not receiving any of their messages. i am facing this problem only with AirTel. i contacted Vodafone customer care who asked me to contact airtel. i contacted airtel customer care who asked me to call Vodafone as everything is fine on their part. now i am confused on what to do. can you please resolve this issue.
contact number: [protected]

thread is still open.

Please Re-activate VL8 mobile internet pack on my mobile with 40 mb data 15 days validity.

Vodafone — hide terms and condition about product

Dear Sir/Madam,
I took a scheme of Vodafone which provide 2 yr free incoming and 50 minutes per month Vodafone to Vodafone for 24 months But when i did not get my 50 minutes Vodafone to Vodafone this month after completed one month i talked with Vodafone customer care executive but they told me that there is a condition that u have to recharge minimum of Rs 100 per month
But at the time of purchasing this scheme they never mentioned it and even not mentioned in pack of scheme wehre everything is mention like local calling rates STD calling rates etc.
so i want to resegester case against Vodafone for hiding terms and condition about scheme.

Thankyou
Regards
Harekant Thakur

Apple IPhone — Wrong Commitments and Bad service

Dear Sir,

I am from India and came USA for some business trip here.. i went to AT&T store and bought one Apple Iphone there . When i was buying that phone , nobodyh told me that i won't be able to use the same on my indian Sim card.. I specifically confirmed from sales Person that it will work in India... he asked me to register the same on Internet with Itunes.. when i opened my box and connected myh phone with Internet , The system thrown an error that it can't be activated.. I went to store next day again and asked the reason. they asked me to buy prepaid sim Card .. and i bought the same and paid 10 dollers for talktime..

I tried again by putting new sim card .. but still its not working and even my phone is not getting activated.. I called Apple care centre and AT&T care centre several time .. but no help found.. Finally i decided to return back this box .. so went to store.. But Cashier refused to refund myh full moneyh back.. she told me that she will deduct 10% of the full amount .. which is approx 40 $ and also i bought accessories of this phone of 30$ from other store which is also not of any use.. When i asked the reason .. she told me that I dont have SSN number .. that's why my phone is not getting activated.

I told her that i am just visitor to India and don't know many rules o[censored]SA.. and nobodyhh told me even when i was buying the box.. and also how come myh SIM card o[censored]SA number (which i bought from the same shop is workingh without SSN number )...

Details of purchase are as followed..

Date of purchase of Iphone : Dec-05-2007
Date of Purchase of Sim card[protected]with Value : Dec-07-2007.
Spoken to At&T care centre : Three times
Spoken to Apple Care centre : four times.
Visited to store personally till date : Five times..
Investment Made on Phone and Connection = 435+11+29= 475$ (USD)

I am going throughh mentallys stress now and need help.. Request you to help me .. I am in US for next 10 days ...

Thanks and Regards
Sumit Bathla

Vodafone — Extremely rude and Provocative Customer care response

Extreme dissatisfaction with the customer care response.

I have a vodafone gujarat pre-paid connection. I wanted information on Home Calling Card and International Roaming. Regarding that, I made query at a nearby Vodafone store, but wasn't satisfied with the response. So I called the customer care to get info on the same. It was answered by some Satish Giblani or Ritiesh Giblani. I couldn't get the name right, as he was not willing to tell that again.

The attitude and mannerism of the executive were very bad, rude and provocative. First of all, I was not met with a satisfactory response. On my insistence to check again and tell, I was met with responses such as: "You think you are so smart that you know more than us?", "You think you know more than customer care executives?", "I will bar all your calls". On my request to connect me to a senior personnel, I was told "We can't do that", "You don't know how to ask and we are not destined to answer you". On my suggestion that he being a customer care executive, should be talking to customer properly, there were really bad responses. I was told to do whatever I can and the phone was disconnected rudely.

On calling again, the same person answered the call and gave no info again but told the he will not be answering me.

HELO

I CALLED MANY TIMES TO CUSTOMER SERVICE.

SOMETIMES THEY ASKED IF YOU HAVE A COMPLAINT NUMBER PLZ TEL ME OHERWISE WE CANT ABLE TO HELP YOU

IT'S A PROPER REPLY??? I DNT KNOW???

ACTULY 2DAY I HAV A PROBLEM N COMPLAIN TO CUSTOMER CARE.THEY TOLD TO PLS HOLD ON. ME 2 HOLD IN LINE UP TO 15 MINTS.AFTER SOME TIME THE LINE AUTOMATICALLY DISCONNECT N I M TOTALY DISOPNT BCZ OF THIS KIND OF SERVICE

NOBODY TAKE CARE ABT THE COMPLAINT THEN WHT 4 CUSTOMER CARE???

DUE TO THIS I LOST SO MUCH MONEY??? WHO IS RESPONSE FOR THIS????

RDS

VIJI

To
Customer Care
Vodafone
Delhi

Please note that I m a Vodafone Prepaid Customer (Prepaid Mbl No:[protected]).For the last 2-3 months back, I got 3-4 messages from Vodafone that you are activated a caller tune in my number and deducted around Rs.30/- from my mobile’s account. Please note that I didn't made any request for a caller tune. Since them you are deducting 30/- charges from my mobile phone every month. I have many complaints to your customer care but not get any positive response.

I hereby request you to remove this caller tune from my number within 24hrs and refill the amount which you deducted from my account.

Regards,

BACHAN SINGH
[protected]

Vodafone — No Action and No Reaction from Compnay

I paid my February bill on the due date ie., 23 February 2008 at a teleshoppe in Malleswaram, Bangalore. it was not credited to my account. I had to make too many calls and a second visit to Malleswaram to take care of it. Finally I was told the amount will be credited to my account as on 3 March 2008. I made yet another call on 6 March 2008 and that is when the amount was credited to my account. I asked why is it so..when I paid the amount on 23 February and the response was oh that is the way things work out if you pay in tele shoppe. I have been a customer for 5 years now and I know that is not the way Hutch used to work. I have made numerous calls to customer service and nobody bothered to even apologize leave alone get me to talk to supervisor. The service that I got is really pathetic. I had a previous complaint back in[protected] which I had to pay a huge amount because the representative did not explain the price plan properly. Nobody has taken care of anything till date. It seems Vodafone is going to dogs.

Vodafone — Wrong Commitment / Very bed service provide to vadafone customer

Meine 23 january ko galat commitment k Vajeh se ID ke sath Sim salender kar diya tha
lakin aaj tak us Number ka bill mere pass aa raha hei
Mei aapko 15 Days ka ultimatem deta hu ager aap koi solution nikal lete hei to thik hei verna mei Consumer me Complain Kar raha hu.
My Vodafone Number : [protected]
My Alternate Number : [protected]

I am really frustated by the services of Vodafone..

I had talk to atleast 10 customer service, 2 floor supervisors..but no one is responding..

They will put my calls hold for more than 5 minutes and would cut the call.

I think vodafone has lost it..

My mobile number is [protected] and kindly check and revert to my complaint...Otherwise i would cut my connection next month

Place: Bangalore.

I enabled the new STD pack (Rs. 1.3/min) after reading from their website that there are no hidden charges for the same. I lost all my free calls and SMS after I enabled this. When I called the customer care, they checked the database and said that my free SMS are still valid and asked me to try sending a SMS and call customer care again. I tried sending a SMS and I was charged and when I called them back they were talking to me very rude. They took a complaint from me when I threatened them with consumer court. Then they closed the complaint quietly and when I called them back they are rude to the core. I have never seen any customer care that is so rude as these guys. Please don't believe their advertisements of friendly customer care. They are big cheaters and rude people.

These guys suck.

Vodafone — Cust Sevice & a/c detials

Dear Sir,

I have been using yr service from last few months, my no is [protected].

1) I have Opt for Direct Debit Service and give the Request along with Cancelled chq on 25 March 08, but Unfortunately I have not got call from ([protected] and [protected]) yr concern Dept that this service will start from next month, I will have to pay the bill this time and form last 2 Months this Play is going on.
For this Clarification I have visited yr Sec 35 Outlet at least 4 to 5 times and the entire people who have attended me gave same COMMAN reply.

2) Also the bill for the Month of March 08, the copy has been SCANED by Mr. Ranjeet at Sec 35 Outlet about the offer which is mention on the Bill, No reply Till Date. On that its clearly Mentioned that the Offer is only till 31 March 08 (The Offer is Discount on Bill threw Bank a/c 2%/Up to Maximum of Rs 500, Also along with Free Local SMS worth Rs 100).this offer is valid for only 3 months and till date I have not got any free SMS nor discount.

3) I have sent 110 SMS in the Month April 08 as per Bill No [protected], and again 176 SMS in the Month May 08 as per Bill no [protected].

4) I have also send SMS on 144 which is toll free in yr own Website still I am charged in my last Month bill that too as International SMS.

5) Yr Person Sitting in Lobby at Sec 35 Outlet should have Product Knowledge and Proper Management in their own for Cust Query not different reply or Suggestions to cust or tell BLANK LIE, without any details
(Mr Abhshiek, Mr Ranjeet, Mr Arun & Miss Ankita / Etc ... Other too their name I do not Remember)

Beside this you can also have Look no of Time I have called for Help at 111 but no positive reply.
Hope that you make note of this and let me know ASAP.

Thanks with regards.

imperial college of engineering — no response for online credit card application

no any response from bank custmer care or any other person from bank about credit card detail application form.

Hi,

I have been holding this connection([protected]) for more than 5 years!!! However I
feel the services has deteriorated drastically.

I am currently on roaming in Bangalore and after the initial few days
I have not been able to access the GPRS!!! And when I call the Kolkata
call centre ([protected]), the call, after a long wait lands to the Pre
paid section(everytime), and your agents are unable to transfer me to
the post paid section!!!

And on top of it every time I call I get an sms ( from 6789) enquiring
about the service, and after innumerable answers I get a reply sms
that an agent will get in touch with me in 24hrs, which never happens.
Then why this farce(of Happy to Help)!!!

I want my GPRS services to be restored immediately and no rentals to
be charged from the 20th of May'08 till the issue resolved.

Regards
Arup

I HAVE BEEN ASKING FOR MY BILL SINCE 11 JULY AND I HAVE NOT RECIEVED IT ON MY EMAIL ID TILL TODAY.I HAVE COMPLAINED ABT THRICE IN THIS WEEK.DO THE CUSTOMERS HAVE TO BEG FOR THEIR BILLS.WAT SORT OF DIS CO IS?

ULTIMATELY WE WILL BE PENALISED FOR NOT PAYING BILLS BY DUE DATE. I WANT TO ASK U WHAT ARE U DOING FOR FULFILLING UR RESPONSIBILITIES.THIS IS SHEER NON SENSE.

Customer Care,

I purchased a long distance World calling card for Rs 500/- on 28 Sep 08 from N Delhi before leaving for Ireland, Dublin. the WCC was issued vide bill No 1132 dated 28 Sep 08 of BB Corporate Services Pvt Ltd, Dwarka,
Delhi-75. My WCC sl no is 977630370000977630370004.(Date of packing-1/08/2008
After reaching Dublin, when I tried using the card, I received an recorded error message saying that the card needs to be activated for use. this is in contravention with the assurance given by the salesman at Delhi Intl Airport stating that the card does not need any activation. The help line of the tecom service at Dublin also could not help except saying that the card needs to be taken back to the seller at Delhi.
Airtel, Delhi is requested to look into the matter and resolve the issue so that I can make use of the card as per the conditions laid down for use . My email address is - [protected]@hotmail.com

Hi,

I would like to make a serious complaint about the service m getting from Vodafone.
The call center is not customer caring though they say that they care in their advertisements.

1)This is regarding the complain about the supervisor(NUPUR ARORA, delhi vodafone call center) to whom i spoke with on 12/10/08 at 10:30am.

The supervisor lacked soft skils handling escalations .
a)he did not Listen to me patiently.
b)Did overtalk on me and came to conclusions even before i could complete te sentence
c)Had usually attitude and did not behave profestionally.
d)Did not transfer to a manger when asked for.
e)Did not show any Respect the and failed to understand the situation when explained to.
f)She gave me the "corporatecare.[protected]@vodophone.com" corporate id to mark a mail.What she meant was i will talk this this u do what ever u can .


We as customer like to be given atleast little priority and need to resolve the issue at first point of contact instead to close the complaints without even
resolving it. This my 2nd bill have i made a mistake by switching to vodaphone ?

Regards,

KRISHANSH KUMAR
[protected]

HI,

I would like to inform you that Hutch Care has very poor service. It's totally a cheating process. I received a msg stating that i wont be charged for song selection for activating the caller tunes as a Diwali Offer after which i was charged for that...

When I called the Customer Care, they didnt give me proper response, when i am speaking, the executive said " Thanks for Calling and disconnected the call.

This is purely a Cheating Services.

Regards,
V.Deepika
Very Disappointed becoz of this...

Hell...
I complaint about deposit wrong transfer to another account. I have Rs.250 deposit. I got connection Mr.kandaswamy who is a corporate exe for Vodafone NSG Engg. My Num [protected]. I request to migrate to prepaid and paid Amt Rs.351 on OCT. Balance O/s Rs 250 adjust from my service deposit. This complaint I first of all Forward to NSG Engg. They are not responsed. Then I go to Vodafone Store cantonment. The lady I don't know her name I think She's name Fool. I told everything but she not consider my complaint not at all. Just she forward to Mr.Palani. The Nonsense palanai also said No deposit. I told to him this is a problem take as complaint. He told Repeatedly no deposit found. I forward the compliant letter to manager. Then the complaint forward to yasmin (Retensions) Naveen Plaza Woraiyur. She said I forward this compliant to AlAmeen. Ms Yasmin told it takes 1 week I forward a mail to credit and collections. But she also no response. I spoke to Mr. Alameen He told there is a wrongly transferred to another account. But the credit and collection department not take this complaint. I ask to him why? Not take? Because this num used from more than a year So if the problem rectified now. Then our senoirs asks why not detect this problem from one year. He also request to wait 1 week again. After 1 week I called up just he picked the call and told I will speak after 5 miinis. Still he not at all response always not reachable.


Then I paid Everything there is no Due. I received sim card from NSG SimNO.[protected]. for new prepaid migrated num. Stil not get active. I visited to Devar Hall mini store they told I don't know prepaid activation ! Then I spoke to ARUN Nsg Engg Employee. He also not at all response wrong commitment.


I want to activate the Prepaid migration [protected]. I Need call back from You officer. [protected].

did you use your IPHONE?
I have clue of it!

My TL.[protected]
Ilike you discounect my line at the end of my coutract

thanks
shokry yousif

my name is umesh kumawat. my mobile no. is [protected]. before 3 months i purchased a vodafone sim card . now a days when i send a sms its not sending please solve problem

Remainder -1

Why your people are not responded what is problem I cann't understand ?. Why your people accepting recharge thru online. Can you clarify this ?. till date I did not get my balance amount or my amount in Account . Can you treat this as on most urgent . Kindly give us the status at the earliest.

Thanks&Regards,
Anil.


Note : My Number is : [protected]

Remainder-2

Hi Vadafone,

Have gone thru my complaints, why because till time I did not get any response from your end regarding this who to talk why because I need balance very very urgent.

Can you do the needful at the immediately.

Thanks&Regards,
Anil.
[protected]

Remainder -3

Hi Vadafone,

At least u can give responded to mail I waiting for my balance amount.
What can I do for this

Thanks,
Anil
[protected]

Hi Vadafone,

Thanks for your reverse entry into account . But why you are not accepting I can not understand can u give clarification.

Thanks
Anil.

I spoke to Mr. Salim from my number and he was extremely RUDE and threw an atittude which was totally uncalled for. Please audit the call and let me know what action has been taken. I would take this matter to the consumer complaints too if nothing is done regarding this... A person like him taken in this company is much a matter of mere disgrace..

Vodafone — HAPPY TO HELP is a FARCE

Dear Sir/Madam,

I am a helpless customer of Vodafone, who is suffering everyday and cant help but beg from Vodafone.

I have 2 problems, for which i am trying to sought help since April.

Problem are:

1. In the month of April i came to know that one 'Astrology' service is activated on my account since February. I never recieved any sms for that service till that day, and i asked for immediate stoppage of the service from that day and refund of money. From that day onwards i have started recieving astrology sms...I am a firm believer in science and astrology is against my concience... now everyday morning i fear the same astrology sms... This was in the month of april.. i have complained to Vodafone customer care atleast 8 times since then. Everytime i call, they take the complain and say the same will be done soon and i wont recieve any more sms, but to no benefit.. i still recieve the msg.. Every time the service executive tell they are raising new complaint with new request no. I an fed up with that. Recently during my last call to customer care, i came to know about a new development, this service are activated since september, as against February as was conveyed during numerous calls earlier..
I am a busy person and to save cost for fodafone, have stopped for paper bill. I believed that Vodafone is a company of repute and they will charge me fairly so i never check my bill, and pay the dues based on sms bill confirmation. Now after using Vodafone for last 1 year my views have changed and i surely know i have been cheated and there is no one to take care of the problem. HAPPY TO HELP is a FARCE... As we dont have number portability service, i am not is position to do any thing but beg for service.. Can someone help this poor helpless customer??

2. I have activated miss call alert service in the month of Feb, and i am still to recieve any miss call alert. I believe i am paying for the same.. but God knows what i am paying for.


Vivek

Hi,

I would like to make a serious complaint about the service m getting from Vodafone. I have purchased

APPLE IPHONE 3G from vodafone store, its ringer silence switch is not working as its under warranty, i get back to vodafone store Peera Garhi Udyog vihar gave them back on 6 may-2009 & receipt No. ---7153. with handfree also.

Ikeep on visiting regularly on alternate daysMr. Darpan said me dat within 15 or 20days it will be back but till today as on 3 June there is no response
* Had usually attitude and did not behave profestionally.

Its Warning if they behave like this & if i dont get my mobile within 5 or 6 days, then i will show they r taking lightly Last time iam requesting u Plz take immediate action.


Tell Him behave properly specially Mr DARPAN showing lot of attitude.& Tell him dont underestimate.


REGARDS
SUMIT SHARMA
[protected]

Vodafone — in proper response from call center

I, Anil Singh is a prepaid customer of vodafone([protected]).They deducted rs 100 from my account on basis of activation of any service which i never opted for..
inspite of repeated calls to there customer care i dint get good response.wen i wantd to talk to superviser no one attended my call n my call was put on hold n finally disconnected. its very harrassing bein customer of such a big telecom company.

bhayalal s/o matadin [protected]
deenapur mariyahu jaunpur u.p. [protected]



call barred

My Vodafone No. [protected] Last to year, my sagem plan(with handset), My Vodafone Sim is Damag last three month. I called many times to customer services but not goods respons. I visit Vodafone store dated 19/06/2009 vodafone store customer care telling me this sim is not avaibale becuase not comming in our store & purchase a new mobile & vodafone new sim - what to do becasue by old phone is useless.

prsh

Vodafone Blackberry Service Activation — Very pooor Customer Service

The customer service of vodafone is so pathetic that once you put a service call to them for any service activation they will assure you that this service will be activated with in 24 hours but the situation is so bad, I had sent a blackberry service activation request on 24th June & till date 1 July it is not done. I have being chasing their customer care for the same almost 6-7 calls a day for this service. But till date no luck on the services. Hope they will improve the services or their licenses should be cancelled

On Tue, 11/8/09, Shahid Khan <[protected]@yahoo.com> wrote:


From: Shahid Khan <[protected]@yahoo.com>
Subject: Fw: VERY BAD SERVICE VODAFONE TEAM ...
To: vodafonecare.[protected]@vodafone.com
Date: Tuesday, 11 August, 2009, 12:50 AM




--- On Fri, 7/8/09, Shahid Khan <[protected]@yahoo.com> wrote:


From: Shahid Khan <[protected]@yahoo.com>
Subject: Fw: VERY BAD SERVICE VODAFONE TEAM ...
To: vodafonecare.[protected]@vodafone.com
Date: Friday, 7 August, 2009, 3:08 AM




--- On Fri, 7/8/09, Shahid Khan <[protected]@yahoo.com> wrote:


From: Shahid Khan <[protected]@yahoo.com>
Subject: VERY BAD SERVICE VODAFONE TEAM ...
To: vodafonecare.[protected]@vodafone.com
Date: Friday, 7 August, 2009, 3:05 AM



--- On Wed, 5/8/09, Vodafonecare Mum <vodafonecare.[protected]@vodafone.com> wrote:


From: Vodafonecare Mum <vodafonecare.[protected]@vodafone.com>
Subject: FW: Feedback - Mumbai
To: [protected]@yahoo.com
Date: Wednesday, 5 August, 2009, 1:06 PM









Dear Mr. Khan,

Thank you for your email dated 04/08/09, regarding the network feedback.



Mr. Khan, further to your conversation with Mr. Vikky Vijay Mendonca from our network department on 04/08/09, we hope we have addressed your concern regarding the network feedback.



In case you need further assistance, please do call or email us. We‘ll do our best to help you.



Happy to help,


Mithun Patil

Vodafone Care
Contact numbers
Vodafone Care : 111 or +91-[protected]
(Toll free from Vodafone mobile phones within the home network)
Fax number : +[protected]
E-mail : vodafonecare.[protected]@vodafone.com
Website : www.vodafone.in










From: [protected]@vodafone.in [mailto:[protected]@vodafone.in]
Sent: Tuesday, August 04, 2009 3:46 AM
To: Vodafonecare Mum
Subject: Feedback - Mumbai



First Name: shahid
Last Name:khan
Address:3/15 imperial auto products ram mandir industrial estate ram mandir rd goregaon east mumbai 63...
Email ID: [protected]@yahoo.com
Region: Mumbai
Vodafone number: [protected]
Other contact number: [protected]
Subject:Others
Feedback:there is a network problem from day 1 i am useing this number at my factory plz apply a booster in my factory area ...
This email and any attachments thereto are confidential and intended solely for the use of the individual or entity to whom they are addressed. This message contains confidential information and is intended only for the individual named. If you are not the intended recipient / named addressee you should not disseminate, distribute, reproduce or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited. Please further note that transmission cannot be guaranteed to be secure or error-free.

Hi your person had come down to my factory area he chq the area there was no network he said i will speak to my team and we will work on this ...
he left and i got a call from vodafone service that we are very sorry we can do anything for this network ...Its a shame that u people cant do anything about this its a very bad service ... Vodafone is a UK base company this wht u provide service in India ... Now i will disconect all my vodafone number ... very bad sevice ... Shame on uyour vodafone Team...
Thanks From Shahid khan ... [protected], [protected]...





Hi vodafone is a bad service ... giveing any request vodafone dosent have time for their customer service ... i had give lots of complan for my network which had not been done till date ... its more then a month ... really very bad service ... call me on [protected], [protected], 26853575, 26859333... shahidkhan...

On Tue, 11/8/09, Shahid Khan <[protected]@yahoo.com> wrote:


From: Shahid Khan <[protected]@yahoo.com>
Subject: Fw: VERY BAD SERVICE VODAFONE TEAM ...
To: vodafonecare.[protected]@vodafone.com
Date: Tuesday, 11 August, 2009, 12:50 AM




--- On Fri, 7/8/09, Shahid Khan <[protected]@yahoo.com> wrote:


From: Shahid Khan <[protected]@yahoo.com>
Subject: Fw: VERY BAD SERVICE VODAFONE TEAM ...
To: vodafonecare.[protected]@vodafone.com
Date: Friday, 7 August, 2009, 3:08 AM




--- On Fri, 7/8/09, Shahid Khan <[protected]@yahoo.com> wrote:


From: Shahid Khan <[protected]@yahoo.com>
Subject: VERY BAD SERVICE VODAFONE TEAM ...
To: vodafonecare.[protected]@vodafone.com
Date: Friday, 7 August, 2009, 3:05 AM



--- On Wed, 5/8/09, Vodafonecare Mum <vodafonecare.[protected]@vodafone.com> wrote:


From: Vodafonecare Mum <vodafonecare.[protected]@vodafone.com>
Subject: FW: Feedback - Mumbai
To: [protected]@yahoo.com
Date: Wednesday, 5 August, 2009, 1:06 PM









Dear Mr. Khan,

Thank you for your email dated 04/08/09, regarding the network feedback.



Mr. Khan, further to your conversation with Mr. Vikky Vijay Mendonca from our network department on 04/08/09, we hope we have addressed your concern regarding the network feedback.



In case you need further assistance, please do call or email us. We‘ll do our best to help you.



Happy to help,


Mithun Patil

Vodafone Care
Contact numbers
Vodafone Care : 111 or +91-[protected]
(Toll free from Vodafone mobile phones within the home network)
Fax number : +[protected]
E-mail : vodafonecare.[protected]@vodafone.com
Website : www.vodafone.in










From: [protected]@vodafone.in [mailto:[protected]@vodafone.in]
Sent: Tuesday, August 04, 2009 3:46 AM
To: Vodafonecare Mum
Subject: Feedback - Mumbai



First Name: shahid
Last Name:khan
Address:3/15 imperial auto products ram mandir industrial estate ram mandir rd goregaon east mumbai 63...
Email ID: [protected]@yahoo.com
Region: Mumbai
Vodafone number: [protected]
Other contact number: [protected]
Subject:Others
Feedback:there is a network problem from day 1 i am useing this number at my factory plz apply a booster in my factory area ...
This email and any attachments thereto are confidential and intended solely for the use of the individual or entity to whom they are addressed. This message contains confidential information and is intended only for the individual named. If you are not the intended recipient / named addressee you should not disseminate, distribute, reproduce or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited. Please further note that transmission cannot be guaranteed to be secure or error-free.

Hi your person had come down to my factory area he chq the area there was no network he said i will speak to my team and we will work on this ...
he left and i got a call from vodafone service that we are very sorry we can do anything for this network ...Its a shame that u people cant do anything about this its a very bad service ... Vodafone is a UK base company this wht u provide service in India ... Now i will disconect all my vodafone number ... very bad sevice ... Shame on uyour vodafone Team...
Thanks From Shahid khan ... [protected], [protected]...





Hi vodafone is a bad service ... giveing any request vodafone dosent have time for their customer service ... i had give lots of complan for my network which had not been done till date ... its more then a month ... really very bad service ... call me on [protected], [protected], 26853575, 26859333... shahidkhan...

On Tue, 11/8/09, Shahid Khan <[protected]@yahoo.com> wrote:


From: Shahid Khan <[protected]@yahoo.com>
Subject: Fw: VERY BAD SERVICE VODAFONE TEAM ...
To: vodafonecare.[protected]@vodafone.com
Date: Tuesday, 11 August, 2009, 12:50 AM




--- On Fri, 7/8/09, Shahid Khan <[protected]@yahoo.com> wrote:


From: Shahid Khan <[protected]@yahoo.com>
Subject: Fw: VERY BAD SERVICE VODAFONE TEAM ...
To: vodafonecare.[protected]@vodafone.com
Date: Friday, 7 August, 2009, 3:08 AM




--- On Fri, 7/8/09, Shahid Khan <[protected]@yahoo.com> wrote:


From: Shahid Khan <[protected]@yahoo.com>
Subject: VERY BAD SERVICE VODAFONE TEAM ...
To: vodafonecare.[protected]@vodafone.com
Date: Friday, 7 August, 2009, 3:05 AM



--- On Wed, 5/8/09, Vodafonecare Mum <vodafonecare.[protected]@vodafone.com> wrote:


From: Vodafonecare Mum <vodafonecare.[protected]@vodafone.com>
Subject: FW: Feedback - Mumbai
To: [protected]@yahoo.com
Date: Wednesday, 5 August, 2009, 1:06 PM









Dear Mr. Khan,

Thank you for your email dated 04/08/09, regarding the network feedback.



Mr. Khan, further to your conversation with Mr. Vikky Vijay Mendonca from our network department on 04/08/09, we hope we have addressed your concern regarding the network feedback.



In case you need further assistance, please do call or email us. We‘ll do our best to help you.



Happy to help,


Mithun Patil

Vodafone Care
Contact numbers
Vodafone Care : 111 or +91-[protected]
(Toll free from Vodafone mobile phones within the home network)
Fax number : +[protected]
E-mail : vodafonecare.[protected]@vodafone.com
Website : www.vodafone.in










From: [protected]@vodafone.in [mailto:[protected]@vodafone.in]
Sent: Tuesday, August 04, 2009 3:46 AM
To: Vodafonecare Mum
Subject: Feedback - Mumbai



First Name: shahid
Last Name:khan
Address:3/15 imperial auto products ram mandir industrial estate ram mandir rd goregaon east mumbai 63...
Email ID: [protected]@yahoo.com
Region: Mumbai
Vodafone number: [protected]
Other contact number: [protected]
Subject:Others
Feedback:there is a network problem from day 1 i am useing this number at my factory plz apply a booster in my factory area ...
This email and any attachments thereto are confidential and intended solely for the use of the individual or entity to whom they are addressed. This message contains confidential information and is intended only for the individual named. If you are not the intended recipient / named addressee you should not disseminate, distribute, reproduce or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited. Please further note that transmission cannot be guaranteed to be secure or error-free.

Hi your person had come down to my factory area he chq the area there was no network he said i will speak to my team and we will work on this ...
he left and i got a call from vodafone service that we are very sorry we can do anything for this network ...Its a shame that u people cant do anything about this its a very bad service ... Vodafone is a UK base company this wht u provide service in India ... Now i will disconect all my vodafone number ... very bad sevice ... Shame on uyour vodafone Team...
Thanks From Shahid khan ... [protected], [protected]...





Hi vodafone is a bad service ... giveing any request vodafone dosent have time for their customer service ... i had give lots of complan for my network which had not been done till date ... its more then a month ... really very bad service ... call me on [protected], [protected], 26853575, 26859333... shahidkhan...

On Tue, 11/8/09, Shahid Khan <[protected]@yahoo.com> wrote:


From: Shahid Khan <[protected]@yahoo.com>
Subject: Fw: VERY BAD SERVICE VODAFONE TEAM ...
To: vodafonecare.[protected]@vodafone.com
Date: Tuesday, 11 August, 2009, 12:50 AM




--- On Fri, 7/8/09, Shahid Khan <[protected]@yahoo.com> wrote:


From: Shahid Khan <[protected]@yahoo.com>
Subject: Fw: VERY BAD SERVICE VODAFONE TEAM ...
To: vodafonecare.[protected]@vodafone.com
Date: Friday, 7 August, 2009, 3:08 AM




--- On Fri, 7/8/09, Shahid Khan <[protected]@yahoo.com> wrote:


From: Shahid Khan <[protected]@yahoo.com>
Subject: VERY BAD SERVICE VODAFONE TEAM ...
To: vodafonecare.[protected]@vodafone.com
Date: Friday, 7 August, 2009, 3:05 AM



--- On Wed, 5/8/09, Vodafonecare Mum <vodafonecare.[protected]@vodafone.com> wrote:


From: Vodafonecare Mum <vodafonecare.[protected]@vodafone.com>
Subject: FW: Feedback - Mumbai
To: [protected]@yahoo.com
Date: Wednesday, 5 August, 2009, 1:06 PM









Dear Mr. Khan,

Thank you for your email dated 04/08/09, regarding the network feedback.



Mr. Khan, further to your conversation with Mr. Vikky Vijay Mendonca from our network department on 04/08/09, we hope we have addressed your concern regarding the network feedback.



In case you need further assistance, please do call or email us. We‘ll do our best to help you.



Happy to help,


Mithun Patil

Vodafone Care
Contact numbers
Vodafone Care : 111 or +91-[protected]
(Toll free from Vodafone mobile phones within the home network)
Fax number : +[protected]
E-mail : vodafonecare.[protected]@vodafone.com
Website : www.vodafone.in










From: [protected]@vodafone.in [mailto:[protected]@vodafone.in]
Sent: Tuesday, August 04, 2009 3:46 AM
To: Vodafonecare Mum
Subject: Feedback - Mumbai



First Name: shahid
Last Name:khan
Address:3/15 imperial auto products ram mandir industrial estate ram mandir rd goregaon east mumbai 63...
Email ID: [protected]@yahoo.com
Region: Mumbai
Vodafone number: [protected]
Other contact number: [protected]
Subject:Others
Feedback:there is a network problem from day 1 i am useing this number at my factory plz apply a booster in my factory area ...
This email and any attachments thereto are confidential and intended solely for the use of the individual or entity to whom they are addressed. This message contains confidential information and is intended only for the individual named. If you are not the intended recipient / named addressee you should not disseminate, distribute, reproduce or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited. Please further note that transmission cannot be guaranteed to be secure or error-free.

Hi your person had come down to my factory area he chq the area there was no network he said i will speak to my team and we will work on this ...
he left and i got a call from vodafone service that we are very sorry we can do anything for this network ...Its a shame that u people cant do anything about this its a very bad service ... Vodafone is a UK base company this wht u provide service in India ... Now i will disconect all my vodafone number ... very bad sevice ... Shame on uyour vodafone Team...
Thanks From Shahid khan ... [protected], [protected]...





Hi vodafone is a bad service ... giveing any request vodafone dosent have time for their customer service ... i had give lots of complan for my network which had not been done till date ... its more then a month ... really very bad service ... call me on [protected], [protected], 26853575, 26859333... shahidkhan...

very bad customer service.

My Nokia 7210 mobile bearing no.[protected] which has been lost on 21 oct 2009 and the numeber is suspended I have recieved the duplicate sim of the same number.But I want to know the dailled numbers from 21 oct 2009 2pm. to 22nd Oct 11 pm.Thankyou.

Vodafone — What kind of customer service ???????

Mobile Number : [protected]

Name : Praseeda

Whomever it may responsible,

Let me tell you my problem first.. I had a 119 plan (which has 100 sms free/day, 50 paise all over India and 50 paise national sms and 1year validity). I recharged with 101 for talktime on 19/10/2009 and the reference number is RM[protected]. I got only 1.01 paise in my account. Also, my plan has been changed to a crap plan. Hence I called up customer care and talked to Mr. Anand (CCE) and he lodged a complaint for me to get 101 talk time and 119 plan back. The complaint number is [protected] and it has not resolved as per the time mentioned (21/10/2009 6.00pm). Hence I called up again and Mr. Dowel (customer service executive) talked to me in harsh way. Again in the night 9.30, I called up and aftre a 15 min hold, Mr Vijay (TL) picked up my call and he promised me that I will get talktime and old plan within next day 6.00pm. I have waited and no response and noone resolved the issue.


Hence again, I called up and talked to few customer service exectives (Alok, Aswini etc). After so many requests, somebody transfered the call to Mr DAVID. He also gave a fake promise that it will be done within 24 hours and he will give a call back by 23/10/2009 before 7. He didnt keep his promise.. When I tried to call again, my calls to customer care is barred.. Hence today I again contacted customer care from another number and Mr. PRAVEEN (TL) has picked up the call and he also talked to me harshly and didnt resolve my issue.. I have never called to customer care unnecessarily.. Also, I am a regular customer who recharges atleast for Rs. 2500 a month,. See, if this is the way you treat a regular customer, you will not grow much even though you give good offers.

ANYWAYS I AM GIVING A COMPLAIN IN CUSTOMER COMPLAINT FORUM..

I DONT KNOW HOW THINGS WORK IN YOUR FIRM !!!!!!!! NO ONE WAS ABLE TO SOLVE MY COMPLAINT... FORGET ABOUT RESOLVING IT, NOONE IS REVERTING BACK TO ME EVEN THOUGH THEY HAVE PROMISED TO GIVE A CALL BACK. DOES ANYONE ACTUALLY WORKK IN YOUR FIRM > DOES ANYONE CARE ABOUT THE CUSTOMERS? ?? EVEN THE DOG IN THE VODAFONE AD WORKS BETTER THAN YOU GUYS... YOU PEOPLE ARE NOTHING BU THE MONEY EATING LEECHES .. WHY ARE YOU HAVING A CALL CENTER????? ITS OF NO USE.. IT ONLY INCREASES OUR GRIEF AS WELL AS THE BLOOD PRESSURE..

CAN SOMEONE EVER REPLY TO THIS EMAIL AND RESOLVE THIS ISSUE AS SOON AS POSSIBLE?

REGARDS,
U VERY MUCH UNSATISFIED CUSTOMER

for [protected] there is the life time customer. starting from 31st December 2005. one day the customer has removed the sim on 10th feb 09 and inserted the same on 30th apr 09 the sim inserted failed message has come. During the period 2 times he inserted the sim and used.

Now i badly need the same number.

Regards
Venkat

I received SMS on 25/9/2009 that scheme 399 will be activated from the next bill cycle i.e. 25/10/2009. I have not used the scheme benefit from 25/9/2009 and hence request you to give the credit in next bill.

Thanks.

Sanjay Agarwal
vodafone no. [protected]

I am a vodafone customer from past 2 months.Right from the day of taking the connection I was facing some sort of problem with the services.At the time of activation I opted for a plan 155 (daily 150 sms free) and also activated South std pack(39).For the first one month there was no problem with the pack.But after one month my balance was automatically debited by 39 rupees but the south pack was not activated.When i called to customer care they did'nt responded properly.Each one said different stories regarding this.At last after 10 days of my quarrel with customer care they said that the south pack will not be applicable for my plan and 39 rupees was credited back into my account.So,i was very disappointed and continued with the same tarrifs(1.50 std) througout the month.And again yesterday #9 rupees was debited from my account.When I called to CC they said that southpack was activated for me.I felt so happy and when I tried to call STD Again I was shocked to see that Rs.1.50 isbeing deducted.And when i tried to CC the call was not being tranferred to CC executive.So I was vexed with this Service and complaining about this issue.

Vodafone — customer care isnt working

hello sir..
it has been a long time that my vodafone number is given offers n my cutting my balance. im fed up of this, the customer care number is not reachable to the customer executive from my phone. it frustative thst such a big company is rediculous for customer care... plz i requst u to take neceaasary action regarding it.
thanking u.

Hi Sandeep,

We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tiny.cc/ipm2v and we’d be happy to help.

Regards,
Vodafone Customer Care.

HI Nidhi,

This is something to bring your knowledge about the customer service provided by vodafone to the customer. It is something devastating and so stupid services that's been provided to the customer. What happen in the month of december I had a word with one of the customer care executive and that guy when I asked for the supervisor or manager he started abusing on the phone as the there was the service which is Missed call alerts that was activatedby error however, I received the confirmation from vodafone the service will be activated in5 hours however I called the vodafone to cancell the service and spoke to Shahnawaz in December and that guy started abusing I called again and Spoke to Team Leader Gaurav Roy and he assured me and asked to call back on 5 jan 2010 to get the money waved off but was not here was in abroad so couldnt contact ut the phone was left here in India. when I returned I had the conversation with vodafone couple of time but due to shortfall in time so could not get hold off any one. Today I spoke to Ankur he did the same without transferring the call to supervisior he again transferred the call to somewhere where i kept waiting there for haly n hour and also he said there is no one available on floor. I again called up and spoke to Bhim he transferred the call to supervisior Jagdeep Mahajan and got no resolution and he asked me to again write down to you. Its not about the money but also about the customer service that you guys are providing to the customer. Its frustrating and the person could not speak to the supervisior regarding the same. This is my last mail to Vodafone and still if I do not get proper responce I have to go to TRI servcies regarding the same. This is my fourth mail to Vidafone can anyone reply me on that please its really getting frustating for me to hanndel all this as my outgoing call have been barred but have made the payment from easy shop for the payment for Rupees 520/. The money was paid on Thursday but still have not received so could you please help me. The vodafone number do not provide the proper service. So could ypu please have a look at that and reply accordingly. This mail is also sent to vodafone but do not received any responce so have send you.


Thanks&Regards

Lalit Singh Kohli
Team Leader
Wlr3 Billing Team

Hcl Technologies Ltd
A 104 Sector 59
Noida 201 301 UP
Contact number [protected]

Its good atleast someone is there who can help us .

Vodafone — Customer Confidentiality

Dear All,

It is necessary to share recent experience with Vodafone personal, the kind o[censored]nethical practice they are undertaking by sharing the contact number o[censored]sers. Now days we are getting calls on our private numbers asking for recovery of bill not paid by other customer. And when discussed, they bluntly & proudly ask us to pay the bill at the earliest and in case of not paying the bill; they give us threatening as well... we are really surprised, how anyone can ask me to pay others bills. And when asked how did you got my number, they have an argument that my number is saved as secondary number for further queries... This is really amazing, I am really not able to understand; the number I am carrying since 2004 now is shared with Vodafone for queries or issues o[censored]nknown person... Icing on the cake is; they neither have proof nor are able to show my number is shared for anyone’s issues or query.

I have decided to take-up this matter with court and challenge the Vodafone for maintaining the database and personal contacts for their customer...

Thanks, Pramod Rai

Complaint against- VODAFONE STORE, ROHINI(M2k)
The Criminals - Manish, Pawas, Shruti, Nitin
Vodafone might be increasing their customers and network but sadly they are unaware of the term 'Consumer Service'.
Vodafone is great at launching new advertisement and schemes but they lack in the very basic thing called 'Consumer Service.' You will experience the same when you visit a vodafone store and that will frustrate you to such a height like never before.
I have been visiting vodafone store daily on account of my lost Sim and i have achieved none other than disappoinment by the end of the day. They have misbehaved, talked rudely and shouted at me. Moreover they kepy on delaying things for the next day and made me visit their store daily and wait there for a couple of hours before telling me that they were unable to process my complain.
It is my request to you mobile phone users to boycott the service if i can even call vodafone a service provider

Hi Sanchit,

We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tiny.cc/tvfK3 and we’d be happy to help.

Regards,
Vodafone Customer Care.

Vodafone — blackberry services not upto d mark

hi my number is [protected] m sahil bagga.
it's been very long time since i am calling the blackberry helpline but all they do is that sir u please reboot d set or do some changes in the settings but the problem remains d same...
following are d problems that i m facing:-
1. the browsing speed is really very very slow..yet when i try and brows late at night it works well..
2. he facebook applications it keeps on refreshing the stream but later on it says unable to contact the server...
3. blackberry application world is also not able to contact the application server....

the people at the vodafone store are really inefficient as it took 12 days for them to get my cheque cleared from my account.....

i am really looking forward for some efficient and STRICT ACTION..!!

with great respect sir,
i m using vodafone last 2 years, MY no [protected] on 14.10.09 somone gate transfer without my knowledge then i have to take duplicate sim ...after 240 hrs, it started.once again on 4.02.10 my vodafone no [protected] has been transfer to another person without my knowledge .. i dont know it was intentionally or mistaken but i have to suffer by mentlly and with money also...tell me sir where should i report...in consumer forum or in any other ...in mini store i could not gate satisfactory answer how and why it happen with me...
please take any action ...
thanking you
shiv kumar gupta
[protected]

Hi Sahil,

We believe your Blackberry is working fine now! Do e-mail us at vodafonecare.[protected]@vodafone.com for any further queries. We would be happy to help.

Regards,
Punjab Vodafone Customer Care.

Vodafone — dictatorship

Hi there,

I owned a vodafone no. [protected]. I have a advanced rental plan associated with this number. For reason of some kinds, I was unable to submit the bill for this number, Now they have blocked both incoming and outgoing call facility. I'm writing this to know whether they can do so? As I have paid the rental in advance, can they still block my incoming service?

Hi My name is Rishabh Sharma My vodafone no. [protected]
Vodafone is giving the worst customer service . I would advice the other users who are planning to get the vodafone no. should not subscribe for their service .
I have made the payment of my mobile but still for last week my service has not been restored . Its not only the customer service on the phone but also vodafone stores doesnt know anything about it . and they provide worst customer service
they should change their statement of happy to help they are not at all happy
and ofcourse doesnt know how to help

My phone was continuously disconnected by the following agents
1. Sanju
2. Karan
3. Devender

And they didnt transfer the call at all to their superviser and they were rude


Belive me guys you should not take their connection

How Vodafone cheated me of Rs 550 rupees

I have a kerala sim card and tried to recharge Rs 550 in Bangalore. I got SMS to pay the vendor and I paid him Rs 550. But then later, I got a message that my sim card is successfully recharged to Rs 0.0. I tried local complaints, but they asked me to call Kerala. I tried Kerala number and prereocorded message came that it is temporarily out of service. Then I called Nodal Officer, and she said my amount has got to some world call or somthing. She said she would register a complaint. Even after than, I did not get my Rs 550 credited. Then I started getting various messages such as PIN Number, PINLess call, and so on. But when I checked my balance, I found Rs 550 was not credited yet. Then I called the appellete authority and then she said she would call back, but no call came. That is how Vodafone cheated me of Rs 550.

Summay: Never try to recharge Vodafone prepaid while roaming even within India.

Vodafone — Need customer address

Hi,

I am getting nonsense messages and phone calls from the no:[protected]. He is torturing me a lot. Could you please provide the address of that number.

Although I have been pleasantly surprised by the overall level of customer service provided by Vodafone India (relative to other service providers), there is an issue that I would like to bring up through this forum.

On a business trip to Kandla, Gujarat, I had subscribed for a temporary prepaid vodafone connection (ph no. [protected]). I had enrolled for an SMS plan ( SMS 102). At the end of a month, I received a text message indicating that my SMS plan was 'moved' to a lesser plan due to insufficient balance. I suspected that this meant that there was a recharge on the plan. I called customer service to cancel any possible renewals on my account. I spoke to a representative called Mahipal Sinhvag, who assured me that there would be no such renewals.

However, the very next day, there was a charge of approximately around Rs. 25 on my account. I called customer service to clarify the same. The agent named Mayur (at the Ahmedabad Service Centre) who refused to accept that a mistake could have been made. I demanded him to transfer me to his supervisor upon which I spoke to Vaibhavi, Senior Executive (Ahmedabad Service Centre). She told me that she would talk to Mahipal and get back to me on the same issue.

About 20 minutes later, I received a call from Mahipal where he accepted the mistake. However, he said that he would have to personally recharge my account since Vodafone would not be willing to reverse the charges. He said that he would try to complete the recharge by the 11th of July, 2010.

Whether or not he actually performs the recharge, I think this policy followed by Vodafone is incorrect and results in staunchly adamant customer service representatives when it comes to accepting genuine mistakes. If the error was to the amount of Rs. 1000 instead of Rs. 25, I think the issue would have taken a different path.

Errors such as these have to be borne by the company and not by the customer service representative.

Vodafone — regarding call and vodafone duty officer

sir i am from risia bazaar,district bahraich,pin-271875,up east

complain regarding call,and your duty officer mr anoop,and to whom today i call she uses very bad words and when i told about appelate authority she told in a high voice and then told they are wrong she is right..and then make my call hold and no response then i have to put my call end and also block my customer care no..plzz for further enquiry call me on [protected] and read this email properly

i can not make call .from my no [protected]..when i call one beep proceed and then on the screen its shows call ended...any no i dial same problem i face....

from[protected] morning 6:00am i am facing this problem

i call to your customer care,here he told to refresh network by network setting and by roaming option then swich off the phone..but again the problem not resolved
today i call just 15 min before he told that your query will be responded by 24th july

so sir this so many days how i call...to that

plzzz solve as soon as possible....otherwise i will email this to consumer forum

plzzz forward this to your higher technical department
the problem on which i have facing is [protected]

the complain no. i got today is [protected] and today when i call there mr anoop doesnt talk properly.. he behaves very rudely,his enquiry no is[protected]

when i dial from my mobile no [protected] to a reliance no [protected] here it shows call ended,this [protected] is a single number to which i am unable to call

today on 11th july at 11:20 I call there….here she uses very bad words and then block my vodafone customer care no,I am unable to call now when I press option to talk u computer told again for balance enquiry press 1

when I told about the appelate authority she told that they are wrong and she is right and then again using bad words,and make my call hold and there is no response ..plzz take immediate action otherwise I will go to consumer forum and email them

plzz call me on [protected] as soon as possible for further enquiry

Reliance mobile service provider — miss behave to the customer & give the proper information for planes

Dear sir,
my mobile no [protected] and my name tihender kumar. the custmer care center not given the complete infromation and miss behave on line. any time any service acitve on my number without any information and my accuont balance waste at time . maxmium service not clear condition show on the plane.the floor manger miss behave and not my reture account balance so I have informed to you take the hardly action on my complaint.
name tihender kumar
email id [protected]@yahoo.co.in

Vodafone — for address and feedback

[protected]
I WANT A DETAILS AND ADDRESS OF THE ABOVE NUMBER, PLZ TEL ME FAST.IT'S A VERY SERIOUS AND URGENT
THANKING YOU
SANJAY RAJPUT
[protected]
[protected]@yahoo.co.in

Sandeep Kewalchand Mehta
B - 207/208, Saibaba Enclave,
Bldg no-3, Behind Citi Centre,
Goregaon (West),
Mumbai – 400 062.

To,
Vodafone,
Goregaon (West),
Mumbai-400 062.

Sub: - Regarding Complaint against useless calls and massages from your side.

Ref: - Mobile no[protected]

Dear Sir,

I am Sandeep K Mehta one of the customer of “Vodafone” having a mobile no –[protected] Suffering from the worse services just because o[censored]seless Customer care services. My purpose of writing is only to tell you that I am getting nuisance due to often calls and massages. It is disturbing my valuable time.

The time is precious for all so please omit these nuisances which are due to useless. If you are not taking immediate action, I will lodge the case against you in court.

Your immediate action is appreciated.

Thanking you,

By Unsatisfied Vodafone Customer,

sir, im a reatalor . my shop name is shibam communication. mob no [protected]. im unhappy in your service. i doing a call on 19th sep 10 around 9.30 pm. your company representive mr. soumitra talukdar beheaver in not good, so im very sad. i hope you take quick action. thank you.

Vodafone — Caller Identification disabled

I caller identification has been disabled by Vodafone without informing me, i have been using the same number since last 2 years, all of a sudden i got a SMS saying your caller identification has been disabled,
None of the Vodafone customer service executives are entertaining my call and no one is providing any solutions to that.
i am really annoyed and fed-up.
Can some one tell me where to log a complain
Abhijeet

To,
Vodafone,
sub: lodge the complaint & deactivate the number
ref : my vodafone no. [protected]
Sir,
one day one Mr.Raj from vodafone came to my office for servey, he asked me to change my prepaid vodafone to postpaid as there are good offers, i told him that i need it but i am planning to change my residence & if he is willing to give me postpaid in my office address thaen i am ready to change it, thereafter he was after me & phoned me after 10 / 10 min, requesting me that he only 1st bill will sent to my residence address & thereafter he will change it to my office address, accordingly he collected all the relevant documents from me, chage it from prepaid to post paid, thereafter also i received bills in my residence address, then i hace changed my residence from Mulund to Airoli, i was locating Mr.Raj, but thereafter he never lifted my phone, i went to Gallery for change of address, but they are not ready to change on my sale aggreement (beacuse i was hahaving that much of proof for change of addres) neither they co operate to made it again for prepaid., i really got faid up to call in toll free nos, asking them again & agian for help, then i have stopped using the phone, discontinue for using it myself, befor that i was regularly making the payment & still i would have paid by seeing the bill from internet, but i want to stop my billing whcich are going to my old address., i really faidup, now i am not interested in vodafone & kindly discontinue my vodafone no.from your record then only i will make the payment which is due., kindly do the needful at immediate if you require the payment
[protected]
thank you,

Vodafone — Customer Care

Vodaphone says "We are HAPPY to HELP you"
And they have forgotten what it means... :)
I have/had a number that was disconnected totally without intimation and they give all reasons... and they tell me that the sim is registered in some remote rural location,,, where as i'm in total proper URBAN location....

Close my number mr.Nasir khan [protected] and [protected]

Vodafone — Disable Caller ID service

I was asked to submit address proof and photo for some verification. When i called customer and said tat i have already submitted these details, he asked me to verify my address. When i gave him my address, he said that the same is reflecting in his records and therefore no need to submit the address proof or photo. But all of a sudden my caller ID has been disabled. There was no SMS or call to mention the disabling of service. When vodofone can send many SMS and Automated calls o[censored]seless promotional offers of their worthless product, why cant they intimate such things before disabling. I just threw the vodofone SIM and went for Airtel. [censored] O** vodofone..

Vodafone customer care center — I submitted Address Proof in Vodafone customer care center

Hi ,

I sumitted my address proof on 19 thOctober 2010 in AnnaNagar West Vodafone customer care center ,still not active my service for incoming call numbers in it showing praive numbers and im not able ot reach incoming calls

This is in regards to a few things that I have faced with vodafone. First thing was that I asked them not to contact on my alternate number that they have with them unless I do not make a payment till due date, still they keep calling at my alternate number and provide all bill details to my parents.

Second was, I was charged with a late payment fee. However, I made a payment online on the due date and got confirmation from both my bank and vodafone. They charge me the fee in the next bill. When I contacted the customer service, the rep told me it take 3 days for the payment to go through. I couldn't understand that if the payment take 3 days, why did they sent a confirmation. The rep simply told me that he cannot do anything and cannot assist me and asked me to contact my bank. Also said "its completely your fault not ours". I was shocked to hear the reply. What kind of a customer service was that? He was blaming me for making payment on due date.

I simply told him that I have been using vodafone for six years now and will not continue anymore and never choose vodafone again in future. The reply was "Okay".

Also they called me few months back and said they are updating vodafone caller tune for free for my number. Then they charged me downloading charges on the bill. The customer service rep said he don't know anything about it and will not reverse any charges or fees. I didn't had any problem with making the payment, I just needed an explanation as to why they charge me fee and why don't they mention thing on the confirmation message they send. The rep asked me, without me asking him, "would you like me to waive the fee?". I said yes. The reply was "I cannot". "It is completely your fault".

I am working for a international bank where we refund fees to customers in many cases just to retain them and provide them a good customer service experience. And if we compare the fee in Indian currency, it would be in thousands. I don't think vodafone cares for their customer. Loosing one customer wouldn't effect them much.

I have two vodafone connections and I will be changing the service provider very soon.

Munish

I wanted to lodge a complaint against Vodafone Customer Services in Manipal. My phone number is [protected]. I have been a customer of Vodafone since 2004. I am a doctor at Kasturba Medical College, Manipal. Recently my caller ID was turned off since I hadn't turned in my address proof. I was on duty the whole weekend and I requested them to turn on the caller id for one day and that I would submit the address proof in one day. It is imperative that I had my caller id turned on since I work at a hospital and I need to know who is calling me just in case I miss the call and need to call them back. It is not for my entertainment that I need the ID turned back on.
When I requested them politely, they were not helpful or willing to listen to my problem. They would not even look up to talk to me. Instead they made me wait and then told me that it is not possible to turn it back on.
For being reputed to be the most customer friendly service in India, I am sorry to say that Vodafone does NOT live up to its reputation.

TO, vodafone i have been using y service since last 8 year i am so much fed up w your service my no [protected] .I have been over billed sevaral time &now you have cross t limit by charging a bill off 14450 which is10time m regular bill. I visited personally t y byculla gallery on 10, 11, 12, jan to give me bill to my shock i was inform i have been bill for using internet service, I have never used interned on my phone in my life, then another shock was given that you have been charge every month.now my outgoing call is stoped frm 14 jan that time my unbilled usage was 83rupee but on 17jan my unbilled usage is 345rupee.boss pls stop this nuisance as iam fed up with y service. send me detail bill on my email add [protected]@yahoo.co.in off full 1year . frm sayed zahid

very bad service very bad co in short chor co. I have gone thorough last 1year bill ihave been overcharge almost every month. In the month of oct 2010 bill an excess amt of 1088 is charge in isd charges.and dec bill is baap of all the bill.rectify y mistake otherwise i will never ever advise anybody to use y service neither i will.inshort bad sadely worst service available.

TO, VODAFONE. if y dont have time toattend consumer complain w waste of consumer time. very bad service sayed zahid [protected]

To vodafone...

my complain is that my sim has got blocked for no reason...that day some PUK CODE was asked and it automatically got blocked...vodafone is a very good service..i want it throughout my life...i just hereby request you to please help me..please reply or call me on [protected] so that my sim card again works in a proper manner...waiting for your reply...:)

thanking you
mala sharma

Mr.Digamber Shivaji Pawar
A/103, first floor,
Plot No.28, Suraj Park,
sec9, nr vithhal mandir,
raigad-410209

To,
Vodafone,
Goregaon (West),
Mumbai-400 062.

Sub: - Urgent get my sim

Ref: - [protected]

I am Digamber Pawar one of the customer of “Vodafone” having a mobile no – [protected] Suffering from the worse services just because o[censored]seless Customer care services. My purpose of writing is only to tell you that I got call from ur customes care about new scheme of sim, , n that call's r like night marketing type, wrong time advertisement type, It is disturbing my valuable time..lastly i book the sim on 21 jan 2011 n it activated from 27 jan 2011, activation charges are also started, , i got full plan n all info about this sim(booklet), , but still i not get sim,
I given any request vodafone dosent have time for their customer service ... i had give lots of complaint..but...i didn't get any reply from them..
The sim no is-[protected]..i wanna my sim urgenty.as well as then all charges which i not used..so l get fast action.
The time is precious for all so please take urgent action on it useless. If you are not taking immediate action, I will lodge the case against you in court.
Your immediate action is appreciated.

By Unsatisfied Vodafone Customer,

sayed zahid [protected] fed up of complaining no response pls deactivate my no as i am not insterested in your service .

I am C.J.George, I/103 Sagarmilan Coop Hsg Soc Ltd, Behind Srikrishna Com-plex, Barampur, Vasai(W)-401202, Thane Maharshtra. My Postpaid Vodafone Nos. are [protected] and [protected]. I request you to disconnect both of these Numbers due to my retirement and settled in my village at Vasai(West), Thane, Maharashtra. And I also opted for prepaid vodafone connection from Vasai. This matter was discussed with you by visiting your Vodafone Care officie and as advised by you, I am sending this letter for disconnection of my above post connections. I have already paid little extra in my last Bill payment. Please return the excess amount paid by me. Regards, Thanking you, Yours faithfully, C.J. GEORGE.

I am Prakash Chavada, My Vodafone No. [protected].I request you to disconnect this No. Because I lost My Cell & No.Plz take immediate action. The time is precious for all so please take urgent action on it useless.

Your immediate action is appreciated.

Thanking you

To MANAGER,
RE.:Refund of Security Deposit Rs. 2000/-
Invoice No.7844 Dt.15/2/2000.
Cell No [protected].
Name. Vishnoo .B Laungani.
Sir I have visited your office at Hill Road, Bandra(w) at least 20 times for the refund of above cell number but there is no response. I met Ms. Lata and now Mr. Khushal. Let me Know wether you are interested in refunding my deposit of Rs. 2000/- immediately or I have to take a different coarse of action. For your information I have to complain on NDTV. SUCH A SMALL AMOUNT AND YOU HAVE NOT BOTHERED TO REPLY.
HOPE TO GET FAVOURABLE REPLY.
THANK YOU.
VISHNOO LAUNGANI
SANTOSH NAGAR, 19 A HILL ROAD,
BANDRA, MUMBAI-400050.

I need a reply imediately.
Thank you.

I am preepaid customer mob no. [protected] and name is supriya sachin chitnis & want to do complent, not receiving range proper. please do needful

I am suffering problem when i call customer care number i am not getting service of customer care when i press 9 to talk to technical support executive it is again going back to the main menu

Vodafone India — call center service is very poor

Dear All vodafone users,
I am apelling you all that we shouldnt continue with this company services.as they behaved like a a dictator and call center people are .My request to all th vodafone users is to shift to Airtel and any other indian service provider rather then continuing with this company.I dont know why ESSAR company is not taking control on the whole system.They are having better management then this bunch of who is controlling the business.I have just shifted from VODAFONE to AIRTEL with almost 30 connetions.

REG,RK DAS

They are just making us fool and we are just ignoring (chalta hai attitude)but all indians should unite and stop relationship with them.

Hello sir, my mobile no. is [protected] and [protected], i just wanted to tell u that ur vodafone service has sending us continue so much messages that we didn't want.so i want that kindly stop that service on our given mobile no. immediately. thanking u.

This is Nitin. kharat.my mobile no.is [protected].I have register the complaint to vodafone customer care regarding my bill issues my bill on 24 may was 3300 at 11.45 pm n after 12 am it was like 4850 so u ppl charge any fake amt. in my bill which i noitce when i spk to call center agent name Salman Qureshi n the second was Dipesh Mazdrekar they make me hold for atleast 20 mins to 25 mins. n when i need to talk to some supervisor i dont get any proper response n then my call has been disconnected.This is the attitude of vodafone people.This is the way u ppl serve the customer, the best way to voice my concern is to boycott ur service as it is bad service provider, I m anyways porting back to any other service bt would seriously highlight this issue to the required ppl.I have made my mind to go to the consumer court against the company i need my problem to be solved as soon as possible other wise i will screw up u ppl.


by unsatisfied vodafone customer.

ivijay gajankush wants to disconnect my mobile no [protected]

The manager, Customer Service, Vodafone Essar Ltd.
hello sir,
i am subscriber on your vadafone3G customer. i given to inform you 3G stick cannot proper network
also i given complaint no:[protected]
when i surf internate they very slow process your company say 3G speed 7.2mbps but its not true
i am stay on bhandup (w) . their network very slow working .
so please solve this problem as soon as possible
my name mr. vinod maurya my address kailash park tulsi pada,
pipe line bhandup (w) mumbai 78.
my contact :[protected]
i am awaiting your positive reply & solve this problem

Very true. I m trying to activate Blackberry service on my phone since one week but yet it has not happened. I have called the customer care at least 10-15 times in a week's time but everyone gives one common reply to send an SMS to 111 which I have sent nearly 15 times but still the same. Instead of simplifying the mode of communication it has become more and more complicated.

Regards,
Ashwini Mohile

hi! sir i am vikas mishra . i was seniour executive in intellnet global mohali. i would like to say you i spent more than 1 year in intellnet . i solved so many qerry regarding customer . despite company din, t give me salary. i wan, t raise question about my department if csa provide proper information all customer what do you think csa should not give proper information. i am hoping you take this matter so serious . i am vikas mishra.

vkas mishra
mohali
email id .[protected]@gmail.com043

Hi vodafone is a bad service giveing any request vodafone dosent have time for their customer service i had give lots of complan for my network & bill which had not been done till date.Its more then a month really very bad service.Reply me soon call me on [protected]

Mohd Shariq

My name is Anwar khan, A1/79, Room:2, turbhe, vashi .Navi mumbai.and my new postpaid vodafone no.is [protected].after a week my this no.has been disconnected by your vodafone saying that i have a due amount rs 3000/-of my prepaid no [protected].this prepaid no im using since 7years.this no i have converted from postpaid to prepaid before 7 years now ur vodafone is saying that i have balnce amount for my prepaid no;[protected].how stupid they r taking like this if my bill was not cleared then how did they covert my this no. from postpaid to prepaid.without paying ur dam bill.im literally got fedup with ur service i just want my new no.[protected] to be started as soon as possible or else i will take an action against vodafone & complint in consumer court.

To,
vodafone
vasai



Sub :- cancellation of two vodafone no. [protected] & [protected]


Sir,

I am mr. Balu bhusare i want to cancel my two vaodafone number [protected] & [protected].

beacause of I have already two Mobile Number & I also already submitted the Application of cancellation on 1st week of October 2011, but their is no any action taken from you.

So please kindly I request to you cancelled my two Mobile Number's as early as possible.

Thanking you,

Yours Faithfully,


Mr. Balu Bhusare

Dear Sir/Madam,

This mail is in regards to my mobile number – [protected]. I would like this mail to be considered as an official complaint for VODAFONE customer services. I would really like to put many points I have been ignoring from the past few months. I would humbly request you to go through the below mentioned points and kindly come up with a solution or I am afraid that I might even end up taking it further.

• Firstly whenever I ask a question or make any requests from any of the customer care executives the answer is always NO. e.g. – If I request them to take my pre announcement for bill payment off they say a straight NO in my face. I have a limit of more than 7000 Rupees, I really don’t get the point why is my services barred for an amount due for 1200 Rupees.
• Secondly the most important drawback of your service desk is that they don’t know the importance of the hold time informed to the customer, any customer service agent will take permission for hold of 2 minutes but I have never experienced a hold less than 8 – 15 minutes in average.

I would humbly request you to look into the above matter mentioned in this e-mail and come up with a solution on priority, keeping in mind the importance of the mobile device in our day to day life.

Sincerely,
Arindam Saikia |Senior Technical Support Associate-UK &IRE
Dell International Services

Hi,
I have been charged for mages today. I don't understand as to why as I have automatic renewal msg service... The customer care is just useless... Please tell me some email address who has some courtesy to reply....

My number is [protected].

im from Fiji. i came to india and i was using vodafone sin in 2010. i have that sin .i want to know if that sin can be used in india becoz im planning to visit india soon.

Vodafone — Caller Identity

Dear Sir,

Please provide me the owner of the Mobile No [protected].
Matter Urgent.

regards

have been availing of Vodafone services from the past 11 years.

Today i visited the Vodafone store to change my tariff plan. It was the andheri west juhu lane store. I was made to wait for 30 mins after which when I inquired about how much time would it take I was told very rudely by the store incharge that "can't you see how many people are there" . On asking him that if I was treated so rudely if I wanted to cancel my connection the incharge (Vishal i think his name was) replied that if i cant wait for half an hour I should drop a mail. When I reminded him that he was doing a very poor job at customer service he asked me to leave the store.

Treating a woman with no respect is now what vodafone stands for for me. Its highly unethical for a company like Vodafone to hire such people and treat loyal customers like that. Be rest assured that no one in my family will now use Vodafone.

Regards,
Archana Ashar

I have recharged my vodafone no. [protected]. but it is not showing any balance and my no. is not working since i travel from kanpur to mumbai on 09 Nov 12. please provide your vodafone services to me.

Hi! I received two calls today from Amruta and Jigish both on the same day ... I was wondering y ... Later i realised if missed deleating my designation from my signature on my last email ... well !! good that it helped ... But i appreciate both of them being concered and hope to see a respond to my queries over the email.

I had received a call from Amruta and Jigish from vodafone and jigish was pretty much confident that i will receive a call within two days ... and i had asked amruta to reply to me emai ... guess the 48 hours time line is yet not over and all my questions still remains unanswered ... Vodafone company know how to charge their bills and late payments ... keep offending customer for making their pending payment by they have no clue what happend when they are wrong ... How unprofessional ... is this company ... guess you should recruit people those who understand their customers rather than only those who are worried about your profits ... "HAPPY TO HELP Punchline should be changed to "SCARED TO HELP" ... for not responding to any call ...

Four days i take a postpaid connection, till now it is not activated its making me to wasting the time back of this, last three days i am keep calling to cust care and the sales executive(rajesh) but there is no response, i want im mediete response

I had ordered a new SIM card on march 8th 2008, which has not yet been activated. Its been 3 months and counting and no action has been taken till now. Upon speaking to their customer care executives the following has been stated in 5 calls i have made since morning 5 'o Clock:

- The no. will get activated in 2 hours
- After 2 hours when i again spoke the female who picked up the phone said --- The SIM no. is invalid
- at 8 when i spoke with a certain person called divakar in their customer care office he said that it would maximum take another 1 hour
- at 10 when i spoke again to NEERAJ he reffered the call to his supervisor who then never bothered to take the call -- VERY PROFESSIONAL he is.
- and then when i spoke again a while back the person said it would maximum take 8 hours..
WELL I WOULD WANT TO STATE THAT IT BEEN MORE THAN 8 HOURS NOW COS ITS 3 MONTHS NOW

Vodafone — post paid sim card not activated

Sir
I have taken a post paid sim from one of your sales staff,
i have made the payment to him and my address enquiry also
completed .
So I request you to kindly activate my sim as soon as
possible.

hello sir, i am abhishek dixit from lucknow...i have submitted my id on vodafone ministore chowk lko, But my sim card is not activated yet after 25 days..i have been facing a lot of problems since these 25 days..please tell me what to do..while i am not getting positive response from vodafone care...My mobile no is [protected]

today 21st july 09, i took a replacement sim from vodaphone store, saket, new delhi at 3 pm & commit to me after 4 hours your service will be started but up to 11.45 pm my sim has not been activated, i m facing some problem.

pls ressolve my problem earliest

Thanks

Sandeep kumar
delhi
[protected]

dear sir

when will my sim be activated

my postpaid connection are yet not activated after the completion of all the documents ... [protected]

Vodafone — sim are not activated

hello.dear sir/mem
....i have taken 2 vodaphone sims before two months,til now they are not activated
..it is creating lot of problems for me .
....so kindly activate the sim as soon as possible .......






jitendra jamra
(boys hostel ujjain engg. college ujjain (m.p.)

i took a vodafone sim from manipal,karnataka, India... it should have been activated 2 days back but is still not activated yet.. the mobile no. of the sim is:[protected].

Dear
sir / madam,

I m applying before 10 days for my vodaphone service, from prepaid to post paid. your executives were came at our office site & collect application form.but as on date i m not getting post paid sim card & my current sim card also blocked & showing sim card registration failed.please do the needful as earliest.

Respected sir;

As my mob no. is [protected], in the name of Sanjay soni. Yesterday i had paid my bill at Goregaon vodafone store of 400/- and the exe.c working there said k the line will get act in 2 hrs. So the line did not got actvtd. So i called to the customer care so Rohit said k the line will get act in 2 hrs. then too my line not got activated. so the spoke to Miss janki pillai, then she also said k the line will get activated in 2 hrs. still i faced the same problem. So again i called to customer care so Mr. Roshan Srivas said k the line will get act in 2 hrs. But i was not satisfied with him, so i said k to tranfer the call to the floor assist but he was not ready for that also and atlast he said k the line will get act in 15 mins. And now post 15 min my line is not yet activatd

Kindly Do the needful for the same

Respected Sir,
I am Selva kumar my mobile no :[protected] Aircel to Vodafone mnp Sim Giving for 08.09.2011 (mnp vodafone sim no :[protected] upto time not Activated this no.But Submited in Voter ID proof card no JMJ1642693, Please chek in my proof and quickly Activated my sim card no:[protected]
Thanking you

Vodafone — sim is not activated

I had buy a Vodafone post paid Sim from Vashi gallery & give him all the document.
they say to me this no. is activated with in 3 day but after one week i found that the my no is not activated.
i call to customer care & found a interested story that no is not a post paid no but it is a pre praid no. & they tell me that this no is not activated for me but this no is given to another person.
also after checking all the record they found that they is no information about me or my no.

Vodafone — number not activate from 8th march 2012

Dear Sir/Madam,

I would like to inform you that my Vodafone number [protected] is not
activated from 8th March 2012 to till date.i have complete several times regarding this matter but
no action has been taken..even i had completed nodal officer Mr.Alok before 48
hours they provide complete no is.[protected]

Kindly activate my cell no as soon as possible...

dear sir
i had applied for the postpaid sim number [protected] from vodafone regional office at harsha complex in hubli town on the date of 10 th may 2012. i wanted the sim for the purpose of internet usage for my laptop and i also purchased netconnect usb modem for connection . at the time of purchase of sim i have provided all documents and i was told that the sim will be activated within 24 hours. but after 15 days of purchase my sim is not activated .when i called to vodafone customert care they are recommending to visit the regional office but when i go to the office they are just buying time. some of their employees are sharing shayari (hindi poems) when i am enquiring about my problem. sir i am a old aged person who has searved 30 years in teaching schoolchildren.so i hereby request you to take necessary action against consulted party.
from
date 26 may 2012 Bhimappa.G.Talwar
place hubli c|o manjunath.hotgikar
sangam colony
anand nagar road old hubli

my phone number is [protected]

Sir/Ma&#039;am
I, NITIN RAWAT, have bought vodafone prepaid sim having mobile number [protected] (SiM no.[protected]-50733-9) for Rs.103 from Pragati Maidan in INTERNATIONAL TRADE FAIR is happening on 22 NOVEMBER 2013. I have submitted my ID and photo to your pavilian in pragati maidan and the person who is working in your vodafone pavilion told me that my sim will get activated in 24 hours and i will get

1. talktime of Rs.103
2. get a scheme of 40p/minute for one month

But NEITHER THE SIM WAS ACTIVATED NOR I GOT THE ABOVE 2 BENEFITS after 24 hour.
so i request you to activate my sim as early as possible and credited my account with talktime and scheme

thankig you

NITIN RAWAT
phone number - [protected]

my sim was deactivated few days ago. the customer care not consider my complaints. after changing new sim for same number [protected]. but not activated. i was lose.

Vodafone — sim is not activated

We have applied a Vodafone post paid Sim (Number : [protected] and [protected]) in the name of our company Rahi Systems Pvt Ltd for corporate connection from Interactive Marketing Pvt Ltd & we have submitted MOA, Incorporation Certificate, Company Telephone bill, Authorised Person Passport Copy and two passport Size Photo to Interactive Marketing Pvt Ltd executive Nagaraj on 7th Sep'16.

they say to me this 2 nos are activated with in 3 days but after one week i found that the two no is not activated.
i called to customer care & found a interested story that the both the no is activated & they told me that these two number is not activated for us but this no is given to some other person and it got activated also
also after checking all the record they found that there is no information for our numbers and also Verification team has visited our office for verification.

Please take proper action to resolve this case.

dear sir
Vodafone — sim is not activated

We have applied a new Vodafone post paid Sim (Number :[protected] and [protected]) we have submitted pasport size photo aadhar card copy & complit my aadhar kyc so after 3 days not be activet my no vodafone store sonipat not respons satisfied me so pls.. check and sol my problem

thnaks
Monu

I dont know whats wrong with vodafone today there are soo many options for the customer but still wee chosen Vodafone post paid its been 5 days still the post paid sim is not yet active will surely lodged complaint about this matter kindly check if you guys can resolved it or i have to check orther option [protected] this no is not yet active from last 5 days still they say waIt for 24 hours

y name is Gagandeep Singh Johar and I am a Vodafone Customer. I wish to lodge a complaint against Vodafone Mobile Service Provider. I am a Vodafone customer for the past 8 months and Vodafone has been giving me all false commitments. When I purchased the Vodafone Mobile connection (Post-Paid) I was told this is the the best service provider. I was told "Vodafone is Happy to Help and has coverage in the entire Nashik region". However since the time I have got this connection, I have had a number of issues. The calls don't connect, Internet does not work. And when I call the Customer Care, they disconnect calls. This is the worst customer experience I have ever had. Vodafone website gives us the email address and phone numbers for escalations etc. like the Nodal Officer and Appellate Team. I have sent them many emails so far but they simply don't respond. I have the entire email chain available as proof. I, would appreciate if an action is taken against this as Vodafone is misleading the people of India. We are paying for the services that we don't even use, and to top it up we are treated like beggars (customer care executives disconnect our calls or misbehave with us). REF:[protected] is the reference number for the above said complaint. Please feel free to contact me if you have any questions. Appreciate your support! Thanks!