Vodafone India Complaints & Reviews

Hi! I received two calls today from Amruta and Jigish both on the same day ... I was wondering y ... Later i realised if missed deleating my designation from my signature on my last email ... well !! good that it helped ... But i appreciate both of them being concered and hope to see a respond to my queries over the email.

I had received a call from Amruta and Jigish from vodafone and jigish was pretty much confident that i will receive a call within two days ... and i had asked amruta to reply to me emai ... guess the 48 hours time line is yet not over and all my questions still remains unanswered ... Vodafone company know how to charge their bills and late payments ... keep offending customer for making their pending payment by they have no clue what happend when they are wrong ... How unprofessional ... is this company ... guess you should recruit people those who understand their customers rather than only those who are worried about your profits ... "HAPPY TO HELP Punchline should be changed to "SCARED TO HELP" ... for not responding to any call ...

Four days i take a postpaid connection, till now it is not activated its making me to wasting the time back of this, last three days i am keep calling to cust care and the sales executive(rajesh) but there is no response, i want im mediete response

I had ordered a new SIM card on march 8th 2008, which has not yet been activated. Its been 3 months and counting and no action has been taken till now. Upon speaking to their customer care executives the following has been stated in 5 calls i have made since morning 5 'o Clock:

- The no. will get activated in 2 hours
- After 2 hours when i again spoke the female who picked up the phone said --- The SIM no. is invalid
- at 8 when i spoke with a certain person called divakar in their customer care office he said that it would maximum take another 1 hour
- at 10 when i spoke again to NEERAJ he reffered the call to his supervisor who then never bothered to take the call -- VERY PROFESSIONAL he is.
- and then when i spoke again a while back the person said it would maximum take 8 hours..
WELL I WOULD WANT TO STATE THAT IT BEEN MORE THAN 8 HOURS NOW COS ITS 3 MONTHS NOW

Vodafone — post paid sim card not activated

Sir
I have taken a post paid sim from one of your sales staff,
i have made the payment to him and my address enquiry also
completed .
So I request you to kindly activate my sim as soon as
possible.

hello sir, i am abhishek dixit from lucknow...i have submitted my id on vodafone ministore chowk lko, But my sim card is not activated yet after 25 days..i have been facing a lot of problems since these 25 days..please tell me what to do..while i am not getting positive response from vodafone care...My mobile no is [protected]

today 21st july 09, i took a replacement sim from vodaphone store, saket, new delhi at 3 pm & commit to me after 4 hours your service will be started but up to 11.45 pm my sim has not been activated, i m facing some problem.

pls ressolve my problem earliest

Thanks

Sandeep kumar
delhi
[protected]

dear sir

when will my sim be activated

my postpaid connection are yet not activated after the completion of all the documents ... [protected]

Vodafone — sim are not activated

hello.dear sir/mem
....i have taken 2 vodaphone sims before two months,til now they are not activated
..it is creating lot of problems for me .
....so kindly activate the sim as soon as possible .......






jitendra jamra
(boys hostel ujjain engg. college ujjain (m.p.)

i took a vodafone sim from manipal,karnataka, India... it should have been activated 2 days back but is still not activated yet.. the mobile no. of the sim is:[protected].

Dear
sir / madam,

I m applying before 10 days for my vodaphone service, from prepaid to post paid. your executives were came at our office site & collect application form.but as on date i m not getting post paid sim card & my current sim card also blocked & showing sim card registration failed.please do the needful as earliest.

Respected sir;

As my mob no. is [protected], in the name of Sanjay soni. Yesterday i had paid my bill at Goregaon vodafone store of 400/- and the exe.c working there said k the line will get act in 2 hrs. So the line did not got actvtd. So i called to the customer care so Rohit said k the line will get act in 2 hrs. then too my line not got activated. so the spoke to Miss janki pillai, then she also said k the line will get activated in 2 hrs. still i faced the same problem. So again i called to customer care so Mr. Roshan Srivas said k the line will get act in 2 hrs. But i was not satisfied with him, so i said k to tranfer the call to the floor assist but he was not ready for that also and atlast he said k the line will get act in 15 mins. And now post 15 min my line is not yet activatd

Kindly Do the needful for the same

Respected Sir,
I am Selva kumar my mobile no :[protected] Aircel to Vodafone mnp Sim Giving for 08.09.2011 (mnp vodafone sim no :[protected] upto time not Activated this no.But Submited in Voter ID proof card no JMJ1642693, Please chek in my proof and quickly Activated my sim card no:[protected]
Thanking you

Vodafone — sim is not activated

I had buy a Vodafone post paid Sim from Vashi gallery & give him all the document.
they say to me this no. is activated with in 3 day but after one week i found that the my no is not activated.
i call to customer care & found a interested story that no is not a post paid no but it is a pre praid no. & they tell me that this no is not activated for me but this no is given to another person.
also after checking all the record they found that they is no information about me or my no.

Vodafone — number not activate from 8th march 2012

Dear Sir/Madam,

I would like to inform you that my Vodafone number [protected] is not
activated from 8th March 2012 to till date.i have complete several times regarding this matter but
no action has been taken..even i had completed nodal officer Mr.Alok before 48
hours they provide complete no is.[protected]

Kindly activate my cell no as soon as possible...

dear sir
i had applied for the postpaid sim number [protected] from vodafone regional office at harsha complex in hubli town on the date of 10 th may 2012. i wanted the sim for the purpose of internet usage for my laptop and i also purchased netconnect usb modem for connection . at the time of purchase of sim i have provided all documents and i was told that the sim will be activated within 24 hours. but after 15 days of purchase my sim is not activated .when i called to vodafone customert care they are recommending to visit the regional office but when i go to the office they are just buying time. some of their employees are sharing shayari (hindi poems) when i am enquiring about my problem. sir i am a old aged person who has searved 30 years in teaching schoolchildren.so i hereby request you to take necessary action against consulted party.
from
date 26 may 2012 Bhimappa.G.Talwar
place hubli c|o manjunath.hotgikar
sangam colony
anand nagar road old hubli

my phone number is [protected]

Sir/Ma'am
I, NITIN RAWAT, have bought vodafone prepaid sim having mobile number [protected] (SiM no.[protected]-50733-9) for Rs.103 from Pragati Maidan in INTERNATIONAL TRADE FAIR is happening on 22 NOVEMBER 2013. I have submitted my ID and photo to your pavilian in pragati maidan and the person who is working in your vodafone pavilion told me that my sim will get activated in 24 hours and i will get

1. talktime of Rs.103
2. get a scheme of 40p/minute for one month

But NEITHER THE SIM WAS ACTIVATED NOR I GOT THE ABOVE 2 BENEFITS after 24 hour.
so i request you to activate my sim as early as possible and credited my account with talktime and scheme

thankig you

NITIN RAWAT
phone number - [protected]

my sim was deactivated few days ago. the customer care not consider my complaints. after changing new sim for same number [protected]. but not activated. i was lose.

Vodafone — sim is not activated

We have applied a Vodafone post paid Sim (Number : [protected] and [protected]) in the name of our company Rahi Systems Pvt Ltd for corporate connection from Interactive Marketing Pvt Ltd & we have submitted MOA, Incorporation Certificate, Company Telephone bill, Authorised Person Passport Copy and two passport Size Photo to Interactive Marketing Pvt Ltd executive Nagaraj on 7th Sep'16.

they say to me this 2 nos are activated with in 3 days but after one week i found that the two no is not activated.
i called to customer care & found a interested story that the both the no is activated & they told me that these two number is not activated for us but this no is given to some other person and it got activated also
also after checking all the record they found that there is no information for our numbers and also Verification team has visited our office for verification.

Please take proper action to resolve this case.

dear sir
Vodafone — sim is not activated

We have applied a new Vodafone post paid Sim (Number :[protected] and [protected]) we have submitted pasport size photo aadhar card copy & complit my aadhar kyc so after 3 days not be activet my no vodafone store sonipat not respons satisfied me so pls.. check and sol my problem

thnaks
Monu

I dont know whats wrong with vodafone today there are soo many options for the customer but still wee chosen Vodafone post paid its been 5 days still the post paid sim is not yet active will surely lodged complaint about this matter kindly check if you guys can resolved it or i have to check orther option [protected] this no is not yet active from last 5 days still they say waIt for 24 hours

y name is Gagandeep Singh Johar and I am a Vodafone Customer. I wish to lodge a complaint against Vodafone Mobile Service Provider. I am a Vodafone customer for the past 8 months and Vodafone has been giving me all false commitments. When I purchased the Vodafone Mobile connection (Post-Paid) I was told this is the the best service provider. I was told "Vodafone is Happy to Help and has coverage in the entire Nashik region". However since the time I have got this connection, I have had a number of issues. The calls don't connect, Internet does not work. And when I call the Customer Care, they disconnect calls. This is the worst customer experience I have ever had. Vodafone website gives us the email address and phone numbers for escalations etc. like the Nodal Officer and Appellate Team. I have sent them many emails so far but they simply don't respond. I have the entire email chain available as proof. I, would appreciate if an action is taken against this as Vodafone is misleading the people of India. We are paying for the services that we don't even use, and to top it up we are treated like beggars (customer care executives disconnect our calls or misbehave with us). REF:[protected] is the reference number for the above said complaint. Please feel free to contact me if you have any questions. Appreciate your support! Thanks!

Dear sir,

Thanks for the update but i am not able to connect to any of the available network i have tried all the possible ways of connecting. Please provide if there are nay setups to be done. My mobile is Intex Aqua i-5.

Thanks
Ajesh

Thanks consumer complaint forum

Vodafone Customer Care

you can contact me by phone on my no. [protected] or mail [protected]@rediffmail.com.

Vodafone Customer Care

I have not received any satisfactory response from vodafone. If it is not resolve by vodafone soon so surely i will file a case against vodafone very soon. Please call me on my no. [protected].

Sudeep

Recieved message 1gb/30day's dt.on 9/9/13time13:18 i will recharge same day time 14:08. Voda gave to me only 375mb, 15days.I registered 2 complaints but not responding to me till dt.14/9/13. It's a cheating with customer's( this complaint on the proof of preserve message from voda . My no [protected] Digambar ahire)[protected]@gmail.com

sir
i am alrady deposit document in vodafone mini store in bhadra so please help me

please solve the problem

Nodal/Customer Care Mail Sent evidence. No response (screen shot attached). Only auto acknowledgment is coming. Nodal Number called Multiple Times evidence. i have called more than ([protected]) ([protected]) 16 times a day (Screen shot attached)

Finally due to the involvement of Consumer Complaints, vodafone resolved my issue.


********************************************************************************...⇄
Dear Mr. Rosan,

Thank you for your email dated 12/09/13 regarding the concern raised for your mobile number [protected].

At the outset we regret for the inconvenience caused in this regard.

As per the complaint sr [protected], 3G pack of 249 with 1GB free benefit and extra talk time of Rs.123/- has been credited back to your number on 13/09/13.

We have noted your feedback in relation Vodafone services to we assure you that this is not reflective of our approach to customer service and we regret the inconvenience caused inadvertently. We will take necessary action to avoid such instances in the future.

Kindly find the docket number for your reference[protected].

In case you need further assistance, please do call or email us. We will do our best to help you.

Happy to help,

Finally due to involvement of consumer complaints, vodafone return back my amount. Rs 125

Dear Mr. Rosan,

Thank you for your email dated 12/09/13 regarding the concern raised for your mobile number [protected].

At the outset we regret for the inconvenience caused in this regard.

As per the complaint sr [protected], 3G pack of 249 with 1GB free benefit and extra talk time of Rs.123/- has been credited back to your number on 13/09/13.

We have noted your feedback in relation Vodafone services to we assure you that this is not reflective of our approach to customer service and we regret the inconvenience caused inadvertently. We will take necessary action to avoid such instances in the future.

Kindly find the docket number for your reference[protected].

In case you need further assistance, please do call or email us. We will do our best to help you.

Happy to help,

Hi Mr Gupta

as per vodafone Delhi tarrif there is 24rs pack for 1.5p/min incoming and outgoing calls you need to purchase 75rs which have one month incoming totally free and or 5rs/day for the free incoming

Currently i am in Bihar. what is Roaming Tarrif applicable to my call in Bihar??? can u explain...
Last time i contacted the customer care on 26 th Aug, 2013.and deposited Rs 24/ in Bettia, Bihar as an access fee for incoming free for month.why the facility has not been provided...?? if not, why your customer care asked me for deposit of Rs 24/.??????????? it is really case of cheating.Vodafone promise something and delivers at will.
Thanks
Ramji Lal Gupta

i have contacted you several times.But you have never replied properly.i have witten several mails to you and replieid that my incoming details are not being shown in your record.why...?
Can you reply to the following?
1 [protected] is your SIM Card……………??
2.In Bihar Rs 24 plan is yours as an access fee for free roaming incoming calls…………?? If it is yours, why the roaming incoming call has not been not provided free??
3.When I recharged Rs 350/351 in Bettiah last time and today i took recharge of Rs 350 in bettiah too, the amount is transferred to your Accounts while roaming?
4.If so, you must be having details of how the balance of Recharge is being reduced??? You have everything like my incoming/local/outgoing details, as the balance has been reduced with every call.
your reply is awaiting.
Ramji Lal Gupta