Vodafone India Complaints & Reviews

Email: [protected]@gmail.com I had lost my mobile some days back and requested for new SIM card after that. Since I am using new SIM, states facing weird issue of calling some of my friends number. 1) I can connect to Vodafone customer care (e.g 111/198), it says call ended. 2) Can't dial any landline number 3) Can't dial Docomo mobiles 3) Can't dial STD Airtell number I have visited nearest Vodafone store and...

In record [protected] airtel dth in the name of anuradha karki, since last 3 years or so, and anuradha khati, in record of indane gas consumer no. 13879, since last 10 years or so, and mini store saying that this no. belong to pradeep rai, how come this can happen, whose fault it can be, whether its the shopkeeper mistake/fault or some one from vodafone staff include in that, i will have to take this matter for further to get my sim back, and take the action against the wrong doer. Why don't vodafone calls the same no. and if so called pradeep rai picks the phone, i will giv up.

Sir mera mobile no.[protected] hai jo vodafone postpaid ka tha jisme meri 500 rupaye ki securtiy jama karbayi thi. Ab ise mene airtel me mnp karba liya hai. Aaj mujhe airtel me 3 month hone ja rahe hai .lekin meri securtiy feesh abhi bhi nahi aayi hai. Sir please help me. Sanjay singh/rajvir singh vill devtariya post akbarpur kot aliganj etah pin 207247

Vodafone is a cheat!!! My postpaid mobile number is [protected] and this is regarding a bill that i received for Rs.12350/. I had requested for the activation of 2g data plan of 2gb + balance unlimited usage at a reduced speed for Rs.199. I had requested for this activation through their customer care executive on call. In about 10 days, i got a message saying I have exceeded my credit limit of Rs.4000 and I was shocked because my bill never exceeds Rs.1000 every month and i have been using vodafone services for over 7 years now. I immediately call the customer care and ask them about this message on exceeding my credit limit and they reply that there is nothing to worry as my discounts have not been considered and at the end of the month my unlimited data plan discounts will be applied and my billed amount will be reduced. On repeatedly confirming with the executive, he assured me that once the discounts will be considered at the time of generation of the bill. At the end of the month, i receive a bill of Rs.12350 where my actual call usage was only Rs.600 and additionally they have charged me Rs.11000 for the data usage of 1gb. I immediately rushed to a nearby vodafone store, i get to know that they have put me on the 1gb 2g data plan instead of 2gb data plan so that the could charge Rs.125 for 1gb and Rs.10000 for the other 1gb which was supposed to be free!!! This is highly unacceptable!!! Now vodafone say they have no records of the transaction made with the call center executive and that i have to pay Rs.12000!!! Vodafone have cheated other customers the same way and charge them exorbitant amounts!!! They also call back in a month and apologies for their error and ask me to pay Rs.4000 and clear the bill!!! I dont understand why should i even pay Rs.4000 when my actual bill is only Rs.1000. Please help sort this matter for me.

dear sir, i have vodafone post paid connection on 26th of september i requested them to deactivate my data pack, but they said it would be deactivated on 17th of october, on 2nd of oct i got a message that i have crossed limit so they barred my number, on enquiry they had found that its their technical error and reconnected it, but after agian 2 days i.e from 4th they barred it again due to their technical error from that day onwards i had lost my connection .customer care people are not lifting from any mobile i call,

Please find attached Image showing excessive billing for 3G. Why the hell have you charged Rs.250 twice. What is this rental ? Rs 149. And Where is my one local Vodafone no calling free? Why the hell did you deactivate it? Do you do it on a purpose to charge more for the customers? I am getting very sick of this Vodafone services these days. You are unnecessarily charging me more. The same thing has happened earlier.

I am continueusly receiving (in morning and evening daily) distubing unwanted call from vodafone no#[protected] for looking for a person rupendra. From many months i informed them the this person is not any way belongs to me and please dont call me, but they are constantly calling my number and disturbing me unwarrantedly. So please take necessary action.

International Roaming Pack has been enabled automatically and charging hefty rentals. There is a clear technical issue, where the rental is charged twice in the bill. After repeated requests, inquiries and complaints, the International Roaming service is still not disabled. No help regarding keeping the number in safe custody or disconnection. I will provide complete details with proof.

i had called to vodafone customer care([protected]), received an employee but his behavior was very bad, they are abusing, i am still confused that vodafone is reputed company, how is the company policy regarding customer care,
i faced 5 times the same problem at night (between 10 pm to 11:30 PM).

I would like to register a complaint against cell phone service provider Vodafone and My number is [protected]. As per norms, I had no outstanding bill but still my out going was barred without any notification or confirmation. Every month services which are not required by me are activated and the charges are deducted from my account. Every time I have to contact customer care and deactivate the service and ask for refund. However within few hours the same service is again activated and same process is repeated. There have been instances when i have tried for hours together to contact customer care but not been able to get through. I would like to warn you guys regarding its third grade service standard and would like to advise to switch it Airtel or Reliance which is much better.

50days back i Ported from Airtel to vodafone. Before porting from airtel I called to vodafone customer care to enquire about benefits i will get for porting to vodafone. One of the executive told me that I will get an offer of V-V 10p per sec and V-O 30p per sec for 30days with recharge of 8Rs. So i opted for porting after i got the vodafone network i called to vodafone customer care and asked for 8Rs offer update executive Divakar told me that i have to wait for 30days and then i will get the benefit. After 30days I called again executive kishore told me that i have to wait for 45days.. after 45days if i call they are telling me to wait for 3months...so Ridiculous it is...again I asked to transfer me call to supervisor he is not responding properly...so irresponsibly he is answering...I am not getting proper information on my porting benefit... are vodafone care executives not trained up well... so worst care this is...WORST...

Due to my office work, I am commuting between Mum & Pune. When in Mumbai, I am not getting a network or getting very poor network (at my home in Mumbai), this lead to a call drop on every 10-20 secs. I have contacted to nearby "vodafone store" in Vashi, but since my phone is in Roaming & originally from Maharashtra Circle, they could not able to log my complaint. It seems Maharashtra circle is not able to resolve the problem & Mumbai circle don't want to attained it. In this regard, I have registered my complaint around 2 months back, but till today they could not resolve my problem. They are not even bothered to reply to my email. Also not bothered to call me. I have received a couple of calls around 3 weeks back & one of their mentioned engineer mentioned me that somebody will reach to my place & try to resolve the problem. One of the person from Mumbai Circle called me & said the representative will reach to your place soon.. but as of now.. no body has reached. The problem is still persist. I am planning to migrate on some other operator not because of poor network, but because of poor & irresponsible service from them. Thanks -Piyush

I have a Vodafone corporate number [protected] and on 30-Sept-2013 i have called to Vodafone customer care to know my bill regarding my two numbers i.e. [protected] and [protected] and the CCE Mr Sikander told me that on this number [protected] bill plan which is working is of Rs. 125 Rentals per month and i was shocked after listening that i have opted for Rs. 100 Rental plan from date of Activation. and from 30-Sept-2013 i am sending mails to Vodafone Peoples i.e. Nodal and Appellate and MD Mr. Martin and Gaurav Manocha and Corporate Care team, but i am not getting any response from these peoples. i have spoken to our corporate Reltaionship Manager Mr. Gaurav Manocha and he told me that he have sent mail to their concern department and everytime he is saying this thing, and i am tired of listening this and of sending mails to Vodafone peoples but not getting any revert. Regards Harish Puri Contact No:- [protected]

I have been using Vodafone number from past 7- 8 years. I am using my Delhi’s number on roaming since December 2012 in Mumbai.. But my handset got damage on 15th August.. When I got anew handset, I got the shock that Vodafone has disconnected my number due non-usage. How could they do this to their loyal customer that too without giving any intimation on mail or alternate number? When I called up their Delhi Customer care, I got a reply they cannot do anything. The number will not get activate. U can come to Delhi and visit a Vodafone Store. What kind of customer care executives they are?? I want my number activated..

Dear sir/madam,

I am a one of the vodafone customer last 3 years. Recently i convert to tata docomo service so vodafone last bill generated bill amount rs.667.67/- i already paid security deposit 300/- (When i joined vodafone) so now deduct
Rs.300 and i paid rs.368/- but recently my outgoing calls also stopped to docomo. He told first you pay vodaphone bill after that we will provide out going calls. I met that vodafone store he told you pay rs.300/- (Balance amount) after that we will send to chq that security deposit amount. Please advice me what can i do my mob:[protected]

Hi, I called Vodafone Customer Service on 30th Sept 2013 at around 12:30am to get international roaming activated on my vodafone number [protected]. The Customer Care Representative assured that the services would be activated within 4 hours. I reached Spain next day and did find roaming activated as promised. I made only one call to India and sent 1 message on whattsapp on the 1st October. Next morning onwards, my services were barred WITHOUT ANY PRIOR INTIMATION. So i was sitting there in spain, unable to make a call--and not even knowing why my services were barred. After 36 hours, my wife who was in India, called the Vodafone customer care and was told that vodafone proactively barred the services to prevent high billing and if an interim payment of Rs 1100/ (which was the due bill amount) was paid -services would be rendered. She immediately made a payment of Rs2000/- hoping my phone services would be activated. However, this did not happen. I reached India on the morning of 5th October and called the Vodafone customer care number and went through this entire conversation yet once again. The representative this time advised that i had an international usage of RS 13000 which was to be be paid immediately. I was shocked---this was not possible as my services were barred while I was travelling abroad and I did NOT use international roaming. However, the rep did not want to understand and said that if I paid RS 2000 again, my services would be activated until 19th Oct, when my bill would be generated and I would be able to see the details for the Rs 13000 bill amount they were mentioning. i ASKED TO SPEAK WITH A MANAGER--AND WAS TOLD THERE WAS NOBODY AVAILABLE. I again made a Rs 2000 payment--and yet again--the services were activated for a few hours in the night and then barred again in the morning. When I contacted the Vodafone customer care at night on the 7th october, I again had to narrate the episode--with no help--the rep asked me to wait until the 19th oct when the bill would be generated---and until then no services would be activated----unless i paid the entire Rs13000 right now. i ASKED TO SPEAK WITH A MANAGER--AND WAS TOLD THERE WAS NOBODY AVAILABLE AGAIN. THE REPRESENTATIVE DISCONNECTED THE CALL. i HAVE BEEN USING THIS NUMBER FOR 10 YEARS NOW--have always made payments-- and my usage has barely exceeded Rs 2500. I would request assistance in getting this resolved asap. This is sheer harassment and cheating by Vodafone. Regards, Shantanu DEY #[protected]

Hello, My Vodafone nob. is [protected]. last month I converted my nob. from prepaid to postpaid. and i submitted my document, and i paid my bill. but 7 oct 2013 my nob. was, when i inquired in Vodafone customer care they said to me that it was document problem, but how it possible, i submitted my document and conformation called on my nob. i humble request to you that fast action on my nob. and solve my problem. Trushar Patel [protected]

Dear vodafone team, I have given a port request from airtel to vodafone postpaid on 1 October 2013 and as of now there is no status. please let me know if you are having too much of workload and you cant handle more new customers then I would drop the idea of porting. I have submitted the documents in your vodafone mahipalpur store (delhi). The number is [protected]. and the UPC is AD971436. As per trai I should get an sms regarding the authorisation of my request within 4 days. Please get working fast and get me a reply. In a plain binary language either yes you will do and state the time or no you cannot. I dont want any suugarcoated replies. Regards, Sorabh Saini.

I have activated 2g internet for 125INR, they deducted immediately and activated 650MB plan for 21 days., but this plan is worst than 98INR plan, and when I called customer care to deactivate and refund my money., from nowhere there are getting a new plan and trying to cheat, at last the so called manager told, it will dont in 2 hours., but after 4 hours they are saying it will take more than 24 hours., what service they give to the customers?? Just they wanna suck the public's money. The network is so bad., i keep getting roaming network in my Bangalore sim in Bangalore city.

I have taken a new vodaphone SIM 15 days back, which has not been activated yet. Every day I am following up for this, and every day they said that i will be activated within next 2 hours. Request to the vodaphone team, please do not make fool of your customers like this. Guy email id:- 'Kalyan.[protected]@vodafone.com' '[protected]@excelenterprise.org'