Vodafone India Complaints & Reviews

Vodafone — Vodafone - Horrible Service

Hi, I am a vodafone postpaid customer. I have two numbers, they are [protected] and [protected],
they both are registered on my mothers name, namely Premlata Jain. The reason why im writing
is because their service awfully hopeless, useless
and really horrible. In my first number that is [protected] i had long time ago told them to activate a service pack of rs 149
(that is a 15000 messaging scheme) and before this i had a msg plan of rs 35 which gave me only 350 messages
i was told that it was activated from their side. I was happy because this service is one of the best services that vodafone has.
Now the real reason is because when i got my bill first in the month of may i was not charged rs 149 but i was charged rs 35 for the 350 message pack plan
that means they did not activate the plan and the charged me over 600 rs for the messages i sent. I thought how is this possible because
they told me that it was activated from their side, but to my surprise they did not and and gave me a reason that they had a problem with the
server, so i thought its ok it was there fault and they said next time it would not happen. I again told the customer care to activate it now
so that i can usefully use this scheme. To my surprise this never happened what happened was that they again charged me rs 35 and not rs 149, so i
used up over 350 messages and they charged me over 750 rs in my bill plus talking charges separately.
So i responsibly called the customer care so again he started sayin sorry that this would not happen again and please pay the amount
and we have activated the plan. This was on the 17/06/2011. So i told them that im not going to pay the bill and u have to refund me
the money and u also have to activate the plan. So he kept on explaining when i deactivated the 350 message pack service,
so i cut him in between and i told ke thats the reason why i deactivated the plan so i can change me plan to the 149 rs sms plan pack. But the person refused
to listen and kept on explaining me about when i deactivated my plan and he kept on sayin ke mein shama chahta hoon, so i lost my cool and told him the
same thing ki mein bhi shama chahta hoon, mein yeh bill nahi bharunga. So then he said that you have to pay ur bill and there is nothing we can do about it
I told him why should i pay for ur mistakes and why should i pay the bill. He said im srry there is nothing we can do about it and please pay your bill and
this wont happen again, i told him that even i can't help it and there is nothing i can do about it and im not going to pay the bill. This went on for more than
a half and hour, Now this person could not take it anymore so he said that are you going to pay your bill or no? i said no so he said ke thank you for
calling in vodafone service and that abused me. This time it crossed limits so i called up again and was screaming on the phone ke ek toh u dont
know how to treat your customers properly and you dont even have the curtosy to say sorry and on top of that you people expect me to pay your bill for your
mistakes. So that person whom i was speaking to now kindly replied that they cannot do anything about it and my last option was to pay the bill.
I openly told them that i[censored] want you can close the line and keep the stupid sim card with yourself and enjoy the services yourself and dont give me silly excuses.
Now the next problem is with my other number that is [protected]. Im using a blackberry phone.
Now this was really absurd what happened was that i called up the customer care about the activation of a blackberry internet service of rs 399.
Now when i asked them about this activation i was told that this plan can only be activated by going to personally to any vodafone store and it could
be activated only there
so i told them that i didnt go to any vodafonestore. It was told to me that my blackberry internet service was activated on the 08/06/2011 but the
funny thing is i returned from london on the 13/06/2011.
Now you tell me how can i activate a internet service on my indian number when im in a foriegn country.This struck me because i just happened to check
as to what has been downloaded on my phone and i see
many applications downloaded wothout my notice and my bb service is also activated without my notice
so now what do i do with these people. they are actually torturing me with there stupidity and there is no stop to it. What im supposed to do, there
kiddish mistakes never seem to stop they continue with such irritating mistakes.........

Vodafone — HORRIBLE SERVICE

I am using Vodafone from past 8yrs and have 3 connections in my name. 1 used by me, 2nd one used by my father and the 3rd one used by my sister. My sister for whatever reasons havent paid her phone bills and the amount payable is 7500/- now. the connection is suspended since sometime now. Today one person called from the Vodafone collection department, using abusive language. Gave me warning that my connection would be suspended. His name is Radhakrishna and his number is [protected]. Today my connections have been barred. I was not even INFORMED about it. Whatever the due amount is, it is not fair they disconnect my calls. When I have been paying my bills on time.As a loyal customer of Vodafone for over 8yrs. I am very disappointed with the action taken.

I NEED JUSTICE.

KINDLY REVERT.
[protected]@gmail.com

Vodafone — Tariff offered not being given

CHEATED BY VODAFONE


VODAFONE through global direct sent some people at my residence for converting to another postpaid plan .
Since the tariff plan they offered was good so i changed it, but i did not get the plan that they had promised.
I was promised 175 minutes local and STD free, i got the local but not for STD .

this has been going on since July

i finally went to the Vodafone " HAPPY TO NOT HELP " STORE, where they told me that this plan is there but not for post paid and only for pre paid customers.
i said that i have got this on the post paid by your people and they said NO, it is by Global direct so talk to them
the number they gave me FOR GLOBAL DIRECT 66661900 does not work
the agent from global direct MANISH [protected] is not available
Vodafone agrees that there has been a mistake from their part, but they will not help and give me what i want, so, i can get lost.
Why is vodafone cheating people?Is this their way of selling services by doing a cheap lying buiseness.

Please take some action

Vodafone — tariff not working

I have been pissed off by callling customer care many times to solve my problem they said it wld be solved in 12 hrs bt nothing happpened.
My tariff is not working and balance is deducting as if there is no tariff
1rs/call instead of 1p/sec.....
problems is following me from last 3 weeks...
my ph no is [protected]

Vodafone--Prepaid ,9873060930 — Doce were not submitted by dealer

[protected]...

On 1st April, 08 I bought a new prepaid connection from one the vodafone dealer from laxmi nagar. I submitted him all of my required documents same time. But yesterday my phone showing Sim Registration Failed, without any prior intimation ?
When I contacted vodafone customer care they said my docs were not submitted to to vodafone activation department. Its not my fault if docs were not submitted.
Because of disconnection my business got suffered and vodafone will be responsible for that...M going to consumer court to file case against Vodafone for the lose...


Ritesh
[protected]

Vodafone — No not working

REGARDING [protected]...


THIS IS MY THIRD MAIL, BUT HAVE NOT RECEIVED ANY CALL FROM VODAFONE, I SUBMITTED MY DOCS SECOND TIME ON 7TH APRIL AT PREET VIHAR, NIRMAN VIHAR VODAFONE STORE, EVEN AFTER THAT MY OUTGOING AND INCOMING HAVE BEEN BARRED. ITS REALY VERY BAD THAT I AM SUFFERING BECAUSE OF THE NEGLIGANCE OF THE VODAFONE PEOPLE.

1. MY ALL WORK IS GETTIN SUFFERED BECAUSE OF THIS... TODAY I MADE ANOTHER COMPALAIT
(COMPL NO.[protected]. THIS IS VERY BAD EXPERIENC WITH THE VODAFONE.
2. YOUR VODAFONE STORE OF NIRMAN VIHAR IS IN VERY BAD CONDITION, NO ONE IS THERE FOR TAK ING CARE, HALF OF THE DESK GETS EMPTY AND MOST OF THE EXECUTIVE JUST DO TIME PASS WITH EACH OTHER... EVERY CUSTOMER HAS TO WAIT FOR 2-3 HOUR FOR HIS/HER TURN.

I REQUEST YOU TO RE-ACTIVATE MY NOS SERVICE ASAP. AND IMPROVE THE VODAFONE STORE SERVICES TOO.








With Best Regards,

Ritesh

[protected]





[protected][protected][protected][protected]
From: [protected]@hotmail.com
To: [protected]@hotmail.com; vodafonecare.[protected]@vodafone.com; [protected]@mtnl.net.in; [protected]@gmail.com; delhi.[protected]@rediffmail.com; [protected]@del2.vsnl.net.in
Subject: fw: [protected]...stoped working without any notice
Date: Tue, 8 Apr 2008 11:35:01 +0530


[protected].

ITS VERY BAD EXPERIENCE WITH THE VODAFONE, EVEN AFTER THE COMPALAINT NO ONE HAS CONTACTED ME AND TAKEN ANY ACTION.
YESTERDAY I HAD TO 2HOURS AT NIRMAN VIHAR VODAFONE STORE AND I GOT MY SIM REPLACED, BUT TODAY MY OUT GOING CALL BARRED...
WHEN I CONTACTED TO CUST CARE THEY SAID MY DOCE ARE NOT SUBMITTED...AS YESTERDAY I SUBMITTED MY DOCE AT VODAFONE STORE...


SO I REQUEST YOU TO INITIATE MY SERVICES ASAP, ELSE THERE WILL BE A BIG PROBLE .


RITESH
[protected]

my no is [protected]...
i my self took a sim card on my brother's name thats shreyash acharaya and had given my docs before 5 days but still my outgoing and incoming calls are bared...
its really a big and bad exprience with vodapone...
when i asked in coustmer care they said it will be done...
what to do abt this...pls activate my no...
and my all contact is lost and my works gettin pendin due to deactivation of sim card...


SO PLS I REQUST U TO ACTIVATE THE CARD AS SOON AS POSSIBLE...

Vodafone — Info. about no.

mobile no . [protected] does not respond now.
I want to know that this no is alive or not and also the user name.

Vodafone — not working on STD calls

connection problems
Hi
I am soni I am facing STD calls problems during using vodafone connection regarding vodafone services & vodafone customer care services. In vodafone customer care no person can help me please solve my problem. I talk many times to customer... but they not solve my problem So, I request Plz solve my problem Ugently

Thanks

Vodafone — Mobile phone not working

Hi,

My no is [protected] vodafone connection not working till morning pls help me.

Regards,

Satish Patil

Vodafone — No. not working

Dear sir/ Ma'am,

My phone no. is [protected], of Panipat. It is not working from 17th DEc.'08 till date and now suddenly yesterday one message was there on my phone as "sim card registration failed". I am not getting what happened to my Vodafone no. Kindly helped me out

i want to know the user name and address of vodaphone number
[protected]

MY MOBILE NO IS [protected] WHICH I AM USING IN PANIPAT IN HARYANA I HAVE TOO FED UP WITH YOUR SERVICE WHEN I GET RECHARGE MY MOBILE BLANCE DEDUCTED AUTOMATICALLY. I GOT RECHARGE MY PHONE ON 13TH BUT ON 14TH 50RS DEDUCTED BY ITSELF. VERY POOR SERVICE I WILL CHANGE MY SIM AS SOON AS POSSIBLE.

Vodafone — Offer not working

I had recharged my phone with 1000/- before recharging I talked to Customer Care Executive (CCE)
who tole me that Rs 1000/- recharge voucher have following offers
full talk time
250 call vodaphone to vodaphone free
500 SMS free

Even after two day the additional facility has not been activated
when i contact CCE, one of the CCE told that this will be activated with in 4 hours
other one told me that it does not have these offers

sir,
please activate my outgoing calls

Vodafone — is it true?

i received the MSG of winning US 10, 00, 000 on 2nd june 2009
is it True or some kind of fake joke...

This is to inform you that we are not happy with your service. Because we are facing problem regarding the Vodafone connectivity since last 2 months in Nararin Manzil on 16th floor 24 Barakhamba Road Cannught Place New Delhi 110001. We complained in customer care so many times but we haven’t got any kind of response. They always give next date that your problems will be solved on this date but there is no response on that day. We again complained than they have same answer & your customer care people don’t know how to solve the problem. We already have three complained numbers, complained date, problem Solving Date and the person whom we spoken in coutomer care. If your are unable to solve our problem with in 4 Days than Sorry to say that we will stop using Vodafone connection & we will go with another connection.



Detail:





1) Complained Date : 5th March 2010

Complained number: [protected]

Problem Solving Date: 13th March 2010

Person Name: Mr. Pawan





2) Complained Date:15th March 2010

Complained Number: 70841140

Problem Solving Date: 16th March 2010

Person Name: Ms. Deepika





3) Complained Date:16th March 2010

Complained Number: [protected]

Complained Solving Date: 24th March 2010

Person Name: Mr. Ajmer Singh



Shelly Singh

[protected]
[protected]
[protected]
[protected]
[protected]

its fake and joke ...complaint to police

Vodafone — Vodafone care number not working all times

Dear Sir,
I am Ramesh, tried reaching Vodafone care number +91 [protected] from my non vodafone mobile set for the past 12 hours, but to my surprise , i am getting a message that "Please check the number you have dialled."
In the website also, it is provided that

24/7 Support
Call Vodafone Care on
111 from your Vodafone mobile phone or on
+91 [protected] from
any phone, anytime.


Please help
It looks like there is no care for the customer from Vodafone,

Vodafone is loosing its dignity day by day, you are true Napster time to change our service provider.

Vodafone — about deactivation

I am deactivating vodafone radio from my phone but it is not deactivating .and money dudceing from my balance Rs.50 every moth .please deactivatede vodafone radio from my phone.

vodafone company is waste company in india no network coverage and no response from coustmer care.

how to deactivate my vodafone radio service & bollywood allerts

Vodafone — Deactivation

Sir, I have cleared all due. I am unable to make call. May be your office has de-activated. Please check immediately.
Mobile SIM NO. [protected]

Hi,

I am attaching my bill as a proof for calling the customer care for De-activation. I have called 111 from my Vodafone postpaid number on 05-Apr-2013 to enquire the procedure for De-activation. Again I have called on 07-Apr-2013 to ask them whether I have to give a written proof for De-activation, they told its not necessary. Again I have called the 111 on 09-Apr-2013, 8pm and placed the De-activation request.
In the attachment it shows the outgoing calls only till 10-Apr-2013. I have requested the De-Activation on 09-Apr-2013; they told the process will take 7 working days so the number should have De-activated on 18-Apr-2013(Max). My bill gets generated on 05th of every month. So there was enough time for De-activation.
I have mailed Mr. Daniel Jabez and Sivakumar Natarajan on this. I dint get any reply from them.
Daniel Jabez (CHN-NE)" <Daniel.[protected]@vodafone.com>
Sivakumar Natarajan (CHN-NE), Vodafone India <Sivakumar.[protected]@vodafone.com>

Kindly advice me and give me the reason why I have to pay May month bill.

Vodafone — deduction of balance unnecessarily

Vodafone has deducted 30 rs from my cell - [protected] on 16:24 - 16th Nov 2009 without our notice.
when i inquired about the deduction, the customer care had informed that its by mistake and promised to credit the amount within 1 day.
we have called them 20 times since the deduction and every time they are saying it will be credited in 24 hrs.
Today they have started saying its not possible to credit the amount.
what is the action i can take on the company for these 10 days of harassment and i also want my money to be credited.

I dont know what to say about this dear friend. But in future if this happens again i suggest you to give the same complaint over and over again and take the complaint number when complaining.

Vodafone — Deducting unnecessary charges

HI Today Vodafone sent me message that astro service has been activated on my mobile number [protected] on my request, but neither i have sent any message for activation , nor i have asked any executive to do so. and unnecessary the charges have been deducted from my account. when i tried to call the customer care services number, it's a real pain to talk to the customer care executive. I waited for more than 10 minutes and no response from vodafone side, so i had to held up the call. and tried the same for couple of times, but still no success. It's not the first time it has happened to me, many time vodafone deduct charges for such scheme from my account which i never request for. I want to lodge a complaint against Vodafone in this regards because o[censored]nnecessary frustration and monetory loss provided to me and also the worst services .

Vodafone — International balance erase

Dear Sir/Madame,

My name is Aditi Chitnis and I own a vodafone connection the number is [protected]. Its a recent experience that I would like to share with you. Recently as my mother was supposed to visit abroad I had recharged her phone with a recharge of Rs 1100/- on the 9th of June 2010.

1) Her phone was completely out of reach almost for four months so that money was anyways waste. Secondly the rest of the money have disappeared from the account and none of your customer care executives have any updation of the rest Rs 450/-

2) After being on hold for half an hour your executive tells me that I should visit the gallery. This is ridiculous.

3) After visiting the gallery I was asked to buy an itemized bill worth Rs 49/- for each month and even after doing so the Vodafone people haven't assured of refunding the balance back. This is the answer i get after waiting for 2 hours in the gallery.

Kindly look into the matter and let me know what should be the step forward.

Regards,
Aditi Chitnis

Vodafone — Deduction of Account Balance

Hi Sir/Madam

I am Sandeep Singh & My Mobile Number# [protected]. I have send u the mail regarding Rs.30 deduction from my mobile on 28th Dec.2010 & I don’t get my deduction Rupees from Vodafone Company. So, Can u please look at this matter.

Thanks & Regard

Sandeep Singh ([protected])

Vodafone — unnecessary deduction from account balance

I, mast. Dinesh Verma, having the vodafone number bought their sim ten days ago. And got my messages & net pack done, since then they are deducting balance from my account for no reason. Till now, rs.100+ balance has been deducted unnecessarily. Sometimes they put my balance in minus due to which I am unable to send text messages and use net. I am so harassed my their poorest service. Some action has to be taken against them SOON.
Please do the needful as soon as possible for all the inconvenience caused.

My Vodafone number is [protected].

Vodafone — Not getting proper response from their customer care and amount getting deducted unnecessarily

Sir/Madam,
This is Ram kumar R A from Bangalore having a Vodafone prepaid connection with number [protected]. at the time of browsing, amount from my account was deducted unneccessarily which sums up to RS220.When called Customer care, they told with in a maximum span of 48 Working hours, it will be credited back to my account. but, it has been long and its very sad that they didnot credit. instead, they have started crediting RS15 and they have credited only RS130 till today. I need some one to help me out and to take appropriate action against them.

Vodafone — Not getting proper response from their customer care and amount getting deducted unnecessarily

Sir/Madam,
This is Awanish Singh from Anpara having a Vodafone prepaid connection with number [protected]. Without any conformation they activate downloading services and my account was deducted unneccessarily which sums up to RS 25 , Rs.20.When called Customer care, they told to send SMS to deactivate this service but after sending of SMS I receive SMS to deactivate this service from his office after that the deduct again form my account . i send e-mail to give the complete call detail and deduction of my amount to the vodafone that i know why they deduct mu. but they do not give proper response

hey i want to dis activate my all services in vodafone prepaid if any one can help me in t so please sent a mai on
kumar.[protected]@gmail.com

hi, my no [protected]. i had activated bonus98, which offers 2GB data usage per month, my bonus plan validity has not been expired. but i have charged from my normal account for browsing. i had contacted the customer care, they accepted their mistake and promised to refund the money, but i have been waiting for 20days, no response from them.

Vodafone — Deduction of balance on unnecessary grounds

I Shishir Aggarwal have a vodafone prepaid number <[protected]> and my balance was being deducted for 6-7 rs rupees every day so i called up the customer care regArding it and i was nformed it was due to internet charges <VMC> but i found it useless because my all internet services were deactivated and without them i could not have been able to use internet.
and the next day i decided to keep my cell phone off and see what happens and to my shock the balance was deducted again and this time it went in minus. I called up the help desk again i was informed it was due to internet charges <vmc> but i could not get how can a person use internet while his numkber is switched off.
so i found it unethical and unnecessary chAREGES and i would like to complain regarding this.
this happened to me and i would like to file a complaint for the same.

Vodafone — 3 times balance deducted

hi,
my name is ankit behl..my mobile no. is [protected].
on 23-may-2011.sharp at 9'0 clock..13 rs deducted..when i called 2times to customer care..then no was response given by them .
on same day,3 rs .deducted from my mobile..i called 2-3 times bt no action taken by them and even two times my phone was disconnected....at last call,he had used a very abusive language..
again today,20 rs. deducted..and i don't know the reason...
what i will do?
please sir/madam...help me..and take some action against this problem.
i will be very grateful to u..

Deals and You — unnecessary mobile updates

sir,
i am receiving a number o[censored]pdates in my mobile everyday which is really boring and hampering my attention.those updates are from Lm-DealsnYou.
So please stop those updates.
my phone number is [protected]

Dear Subhadip,

We're sorry to hear about your issue. You can un-subscribe from our SMS updates by going to 'My Account > Newsletter Subscriptions > Mobile Subscription.

Regards,
DnY Support

Vodafone — Unnecessarily deduction of balance

On wednesday I have requested for activation of blackberry per day service(unlimited) @ rs 15 on my blackberry mobile..after a while I had received a message "hello,we have received your request for activation of vodafone blackberry daily pack. We will inform you once the request has been processed".And after 1 minute I had received these messages "hello ! your request for activation of blackberrypd has been registered" and "hello,as per request,vodafone blackberry daily pack has been activated.Rs 15 has been charged as daily service rental.The service will get renewed on[protected], to cancel send can bis15 to 144.....
so I started using my blackberry ervices,browsing and download...after a few hours I had noticed that I am not able to aurf my internet..so I checked the balance..and it was in negative 35 (-35)..so I called customer care then I called 198 and talket to "mr rahul burathoki"....he said that he has forwarded my mail regarding this problem...and I received this message "jaise ki apki humare pas request aayi hai k apka balance kta hai.Apko kta hua balance vapis kr dete hain. Iske liye yes likh k 6789 per send kren toll free.Vodafone"...after sending yes also I had not received my balance..so I again called customer care and they said your balnce will be back within 24 hours...again it was failure..then I again called customer care and I talked to supervisor and she said you will be having your balance within 48 hours I.E till saturday afternoon...again it was failure so I again called customer care today(saturday)...and they gave me unlogical reason of balance deduction(I.E. Deduction of balane due to using vodafone live services..inspite of having blacberry service activated)..so I am requesting to consumer court that justice should be taken.

Vodafone mobile — Unnecessary balance deduction

Vodafone Uneccessary balance deduction
I am Daya shanker Sharma My mobile Number is [protected]
On 2nd- August morning I found my balance to be RS -16.73 (negetive 16.73). When i called the cutomer care (111 from vodafone mobile) not get any response When I open my mobile inbox there are many type massage for activated Chat Service,VA-MAT,Mehfil-e-time pass,Luvchat, with out my subscription or my permission. I Asking why these facilities activated on my mobile with out my permission, why deduction my balance I request please deactivated these all facilities & return my balance Because I have never choose any type facalities. Any time .
& in advance I would not choose any type facalities in future..if you does not return my deducted balance I can change mobile service provider.

Daya shanker Sharma
Aligarh Uttar Pradesh
Mobile No.[protected]

Vodafone — Unnecessary deduction of the charges

My name is Sanjay Dadlani, with cell phone number [protected]. Every now and then I get issues with my cell service provider. The last time, was the poor customer service, and this time it is the unnecessary deduction of the charges. I don't have any hope, to get this sorted out. Even if it gets sorted out, I am sure after sometime, some other problem may arrive.. So, just to let Vodafone know, though your signal strength is the best one, I am about to switch my service provider to some other company because of the kind of quality service that you offer,,
Thanks and Regards,
Sanjay Dadlani. :)

My name is.E. Umapathy, cell no.[protected].

Sir, I have registered complaint no.[protected] with c.care. Their is No respond with this matter. so kindly request you to solve the problem. Otherwise I will suit case in consumer court.
Thanking you,

Vodafone — Deduction in balance unnecessarily

I have faced a similar situation. My balance too was 192 rupees on Saturday morning and by Sunday Night I had a balance of Rs. 5/- When i questioned them 2-3 times they said that their records were not able to show the reason for the deduction. However on Monday they told me that the deductions were towards some game downloads.

I have never in my life played on mobile games. so cant even think in my dreams of downloading games. Another point worth noting down is that when I had 192 rupees balance, they deducted Rs.50 thrice leaving my balance to Rs. 35/- These deductions were towards game download.

However when I had Rs. 35/- rupees they deducted Rs. 30/- towards these games. If the charge is 50 rupees how did they just deduct enough not to fall into a loss!!

This is the second time this has happened to me. The first time it was Rs. 250/- which they said was towards GPRS usage in 2 hours!! How much can a person browse thorugh the net in 2 hours to loose 250 rupees!

Vodafone is fleecing their customers wholesale.

In comparison Airtel deals with these types of problems very professionally. They truly care for their customers and immediately look into the matter and sirt it our with a proper compensation. Similarly loop mobile and other networks rarely have issues like this.

Vodafone — balance cut after time without reason

balance cut after time by time from vodafone company and no refund . when we complaint it to 198 than they cannot accept my phone

Dear Sir,

As I had my mobile recharge of rs. 100 at 1/08/2013 by using internet banking. At that time approx. 95 rs. of balance was in my account but at 02/08/2013, Rs. 49 of balance deducted from my account without any activation &amp; suddenly i got the message that you have been activated for free deals pack &amp; you have to charged of rs. 49 for this service. After that, I called to your customer care for confirm the same but I did not get any response.

Now, I want my balance back of which was cut off for no reason. This service is not activated ed by me then why should i pay.

Please clear this matter at earliest.

Regards,
Ruchi Gupta
[protected]

Vodafone — did not get internet

Hi
my name is Abhilash.
I have using Hp iPAQ512 windows based mobile phone.
If enable vodafone live .But i did able to connect the Internet .
Please send me the details i given below

Connects to:
Access point:
User name:
Password:
Primary DNS:
Secondary DNS:
IP Address:

Vodafone — Charged wrongly for SMS-Internet

Dear Sir,
In last two months I was charged wrongly for Internet Usage and for National SMS. For which I am pretty sure that this has not been done by my cell. When I went to customer care they replied that this has been done by your cell only. And they were not even ready to check from their part.

Pls tell me steps to do more upon it.
Thanks
Preet Dave
[protected]

respected sir
i want my father' s call list from 01 july to 30sept. sir keep it secret and for any information contact to my id dipanshu.[protected]@gmail.com

Vodafone — EXTRA MONEY CUT

SIR MY NUM IS [protected]
MY NUM EVERY DATE CUTTING EXTRA 10 RUPEES PER DAY
SO PLS STOP IT
AND I WANT MONEY BACK

Vodafone — allowed charges

Dear Sir,
My cell phone No.[protected] In August month 2011 no balance in my phone but allowed dept.charges.

I want refund charge amount Rs.234.

i m using vodafone datacard my num is [protected]
worst service in world
so many times i cant able to connect net and after regular interval its disconnect
hardly i cn do nything with dat
sometimes its shows its connect bt no surffing possible bcs no pagedownloading
means zero bytes transfer
i m just fed up in 40 days

Data Card Device — Data Card Device

Hi,

This is to inform you i bought new data card device from Vriti Telecom Services this is one of call centre based in noida from where i got a call from one of their agent "Arun Verma" and i decieded to take it .That was the wrost decision i ever made in my life in which first i faced problem while getting it because the day i got a call from that agent i asked him i don't have my credit card detail with me send your executive tomarrow i will give him document and money both but he was in rush of sale he said sir " its my word your net will activate today and send me document tomarrow by e mail after getting your device activate" then i have given 2000Rs. in cash to his courier guy (Umesh)
Then after it didn't activate and after two days i got a call from their activation department they said it won't be activated till the time you submitt your document.
Then I went in there office and submitt muy document they(Sumit & Piyush) said now it will be activated again after two days i called them it didn' activate then they said it can be setting problem . I did check with my brother he is basiclly a hardware & network eng. he said no network in our area .
Then I got a call form relience communication direct i informed all these things to her and she told we will send one of our technical officer on monday. after her i got one more call from relience communication once again they said no issue you will get you money back from them in 32 hours and ots being three days no response from your end

Kindly send me my money back now i would not like to go for that data card which is creating problem in my personal and professional work.

Kindly do the needful..

Regards!
Bharat Bhushan
[protected]

Vodafone — DATACARD

i had purchased new datacard froom vodafone . my sim no is [protected]. after hectic pursual it got activated after 12 days but now the problem is speed & connectivity . the speed is between 10kbps to 80 kbps which is far far below other service providers speed of min 100mbps. a 5 minute song is taking 1 hr to download . whats the use of such broadband .

most useless & i am feeling cheated & my rs 1600.00 gone down the drain & over tht i will hv to pay a monthly rs 500.00 . my business is also suffering as i am not able to check mails & do other net activities .

some1 plz help

Vodafone Data Card — Vodafone stick is not working since i have bought ( i . e 2nd june )

Customer Name ; SANJAY JINDAL
internet sim no : [protected]
IMEI DETAILS : USB_STICK_3570 [protected]
Plan : 400 unlimited Post paid





Sanjay jindal
contact no . [protected]
Address : H . No 105 GH-24
Sector - 20
Panchkula

Dear Tushar,

Login to Linkedin website.. serch telecom peoples & give your experience to all telecom peoples then this worst company will undestand..

& make sure No customer will take Vodafone card..

Regards,

Biren

Vodafone — bill charges

sir
i am prepaid consumer and my phone is registered on my girlfriends name . on 13th of May i got a sms from vodafone saying that my bonus card validity is over and to continue pls recharge your bonus card so i topped up with there was problem with their system they took 3 days to top up .than again on 20th of May i got the same sms regarding my bonus card. so i called the customer care of vodafone . i spoke to their excutive and they told me that they will refund me the money, but from thst day onwards every time time a vodafone or any other mobile user or land line they have deducted almost 80 rupees for my prepaid account in 2days . the call rate for me present 3 Rs for mobile and land line it is 8 Rs . i spoke to their customewr care yesterday they said we are transfering it to their head .i waited for 15 minutes to talk with him .no one picked up my call .what is this to lodge a complaint consumer has to suffer so much than what the using of cell phones and just because no one complaints operators has to take full advantage of the consumer.sir this is not fair not alll so rich were they can say forget it .

BILL CHEK

Vodafone — undue billing

I have got my vodafone no ([protected]) deactivated in the month on the 24th of August,2009 and had made all my payments of outstanding balances regarding the said connection on the very same day. i had submitted the sim card the same day at the vodafone service outlet at Noida Sec-18. They have been Billing me even after the getting my connection deavtivated. bill No.[protected].

They are not listening to my complaints and calling me a THIEF telling me that i have kept the sim card and not making calls.

vodafone, — sim card

my name is ravikanthyedla, my no:[protected],
iam having a vodafone sim with nokia phone, 2yrs validity, 1800minutus talk time free to V 2 V, but my call charges
1.79p, per call so, i want to continue with this number[i.e][protected], but i want to change my plan, that all call charges
as per 1/rupee per call and validity of sim card is 2 yrs,
so please send details about this type of plans.

Vodafone — customer care

sir
Im also a vodaphne coustmer.My no is [protected]. my balance of mobile cut with any reason
and if calling coutomer kare i find no response .wht isthis it means you co is doing frud busiinees with coustomer
kindly pls ook into the matter

Vodafone / Customer care — SIM Activation

Hi, I have given a request for converting postpaid to prepaid connection at vodafone shope in Basavanagudi. They have taken the request and deactivated the SIM 10days back. But new SIM is not activated. When asked they just escaping giving some answer. Customer care also not giving any answer..!!

i had a prepaid connection before...which i got converted into postpaid.After telling me that it would take 36 hrs to convert the prepaid connecton into postpaid, they took 10 days for the same..moreover they barred my services in between...the worst part is that when they offered me this postpaid connection, they had commited to me that my rental would be 499 rs/month and i would get 664 mins free /month on all local and std mobiles..but later when an vodafone executive visited my house, he told me that i would be getting only 499 mins per/month instead off 664 mins which i was promised earlier...i am so much upset with this company and its services that i want to give up all the vodafone connections i have at home...

Phone no [protected] taken from madivala universal bangalore south by mohammed shueab mujawar was functioning and ok past 06days the phones out going is barred and dealer says to contact customer care and customer care says documents not recived we have decided to cancell the connection and amount be refunded it is only blame game from dealer to customer care and customer care not respondiong and cutting phone which is rediculas and un tollerable one

mujawar

Vodafone — false commitment

My services has been barred since more than 48 hours.
I had submitted my documents at vodafone store lajpat nagar & they had commited that number will be activated in 24 hours but now its more than 30 hrs but no action has been taken place.....
I had a word in their customer service department but every time a new person picks up the call , every time same story has been repeated to everybody.....still nobody is doing a followup with vodafone store....
when i visited vodafone store - vodafone executive refused that no docs has been submitted so far.....after lot of request they guys checked there file & its was found same girl had taken the document....& given reply in a very bad & rude manner "ho jayega wait for 48 hours"....Earlier they had given committment of 24 hours at time i had submiited my document ...when i revisited the store they have increased the time line to 48 hours.......
customer service of no help.............they have barred my incoming as well....dats the main issue....
I m requesting them again & again but getting one single reply "WAIT"

Please help in getting my services re-activated..............

vodafone customer service is worst

Sir/Mam,
I am the customer of vodafone from last 4 months. I live in Raipur city of Chattisgarh state. When I took the new Vodafone postpaid connection I was told that if in future i am not satisfied with the postpaid connection I can switch to prepaid. When i asked vodafone to change my no. to prepaid they told me that we don't have the facility of postpaid to prepaid migration. I made end no. of calls to customer care and each time i got the response "sorry we will be unable to process your request".

While selling me the sim they assured me that u can cnvert it to prepaid i[censored] wish after 3 months. I would kindly request you to please provide me justice in this case.

Thanking You.

Akshat Kabra
Mob.: [protected]

Hi Akshat,

We believe that you have been contacted by our Customer care team and hope you are satisfied with the new Prepaid number. Do e-mail us at vodafonecare.[protected]@vodafone.com for any further queries. We’d be happy to help.

Regards,
Vodafone Customer Care.

Vodafone — false commitment of number

I was offered mobile no. [protected] by representative of M/s Vodafone (Mas Callnet Pvt. Ltd) rep . Mr. Faeem mobile no.[protected] on 10th March 2011. I was asked to submit documents and Rs 250/towards security amount for SIM card to the rep. After the rep took money and documents Mr. Faeem again called up and informed me that the number [protected] is no longer available. i requested mr faeem to return my documents alongwith deposit money. On 11th march 2011 i got a call from vodafone ( Rahul - [protected]) asking me to take another number, on my refusal he asked me to go to vodafone store to ask for refund. I have registered complaint with M/s MAS calnet complaint ref no. 204218 but they have not given any commitment for resolution of the problem.
My questions are:
1. Why should i go to vodafone store for refund.
2. If they can send sim thro there rep why can they not send refund money for transaction not completed at all.
3. Why company like vodafone is relying on such touts.

regards
vikas
email: [protected]@yahoo.com

sales rep often do such things just to push sales targets. they should be penalized for harassing customers.

Vodafone — False Commitment

I am Samita Sahu... Once i was an existing customer of vodafone and my vodafone number is [protected]. from last 3 months they keep deducting from my balance for CRBT. I do not know what is CRBT. Once i call them and asked them to stop CRBT and they did but later again it activated. I do not understand what kind of customer service and commitment is... however now i am not using VODAFONE..

I am using BSNL and BSNL is best...

Vodafone — i-data plan

FROM
ANKUR SANWAL
[protected]

TO
VODAFONE
GUJARAT

SIR,
I AM USING I-PHONE 3GS. I GOT I-DATA PLAN RENTAL 200 RS. I GOT AN HOST OF ISSUES WITH IT.
1. INITIALLY I WAS TOLD THAT REGULAR VODAFONE MOBILE CONNECT(VMC) DOES NOT WORK WITH I PHONES, HENCE I HAVE TO USE I DATA PLAN. I DATA PLAN WITH 200 RS RENTAL GIVES ME 100MB FREE. I PLANNED MY USAGE APPROX AROUND 90-95 MB. WHEN MY FIRST BILL WITH I DATA PLAN CAME I WAS CHARGED 511.4RS FOR VODAFONE MOBILE CONNECT. SIR WHEN VMC DOES NOT WORK WITH I PHONE FOR WHAT YOU ARE CHARGING. WHEN INQUIRED I WAS NOT GIVEN CLEAR IDEA FROM CUSTOMER CARE. YOUR NODAL OFFICER MADE IT CLEAR THAT WITH I DATA PLAN, VMC AUTOMATICALLY GETS ACTIVATED AND FEW SERVICES BY DEFAULT GET TRANSFERED TO VMC. AS A CUSTOMER I WAS NOT MADE CLEAR ABOUT IT. SO PLS WAIVE OF RS. 511.40 WHICH HAVE BEEN CHARGED IN MARCH MONTH BILLING. SECONDLY IF VMC WORKS WITH I PHONES, PLS PROVIDE US WITH RS. 299 PLAN FOR VMC, WHICH GIVES ME USAGE OF 5 GB FREE.
2. SECONDLY RECENTLY I WAS ON A TRIP TO OTHER STATES. MY INETERNET CONNECTION WAS WORKING FINE IN GUJARAT AND MAHARASTRA. AS SOON AS I REACHED ANDHRA PRADESH ON[protected], MY INTERNET CONNECTION STOPPED WORKING. I WENT TO CHENNAI- TAMILNADU, STILL INTERNET CONNECTION WAS NOT WORKING. I LAUNCHED A COMPLAINT ON 18TH APRIL WITH CUSTOMER CARE GUJ. THEY FOLLOWED UP WITH AS MANY AS 8-10 CALLS WITH VARIOUS SETTINGS, BUT INTERNET CONNECTION WAS NOT UP. WHEN I CAME BACK TO MAHARASTRA ON 27TH APRIL 2011, SUDDENLY INTERNET CONNECTION STARTED WORKING, AND ALSO IN GUJARAT. SIR IN VERY STRONG WORDS I SAY THAT WITHOUT A FAULT OF MINE, I WAS DENIED SERVICE ACCESS FOR WHICH I PAID FULL RNETAL. HENCE I DEMAND AN WAIVER OF RENTAL FOR THE PERIOD OF 18/4/11 TO 27/4/11, FOR WHICH SERVICE WAS DENIED. ALSO WAIVER OF CALLS MADE FROM YOUR CUSTOMER CARE TO SOLVE MY PROBLEM FOR WHICH YOU ARE CHARGING ROAMING INCOMING. THERE WAS NO FAULT OF MINE OR OF MY MOBILE HENCE, PLS CLEAR ALL THE CHARGE WHICH WILL BE LEVIED.
3. ALSO SERVICE IS VERY IRREGULAR IN MY HOME CIRCLE, WHERE SOME TIME EXCUSE OF NETWORK CONGESTION, OR SYSTEM OPTIMIZATION OR SYSTEM UPGRADING IS GIVEN. SIR IF YOU ARE CHARGING FULL RENTAL, PLS PROVIDE WITH FULL SERVICE. DO NOT GIVE VARIOUS EXCUSES.
4. I SHOULD SAY THAT EXECUTIVES IN CUSTOMER CARE GPRS DEPARTMENT, KNOW NOTHING ABOUT GPRS, NEVER EVER THEY ARE ABLE TO SOLVE MY PROBLEM. FOR EACH AND EVERY PROBLEM I HAVE TO CALL UP 4-5 TIMES TO CUSTOMER CARE, WITHOUT ANY SOLUTION.
5. RECENTLY I DEACTIVATED MY VMC AND AND VODAFONE LIVE(VL). WITH THIS DEACTIVATION MY INTERNET SERVICE STOPPED. WHILE ACTUALLY IT SHOULD BE RUNNING ON I-DATA PLAN. YOUR CUSTOMER CARE EXECUTIVES(GPRS) WERE HAVING NO IDEA ABOUT IT.
I SHOULD THANK MR. RAJIT NAIR(JUNAGADH) WHO NOT ONLY HAD TECHNICALLY SOUND KNOWLEDGE OF MY PROBLEM, UNDERSTOOD MY PROBLEM, AND SOLVED IT IN NO TIME.

SIR PLEASE DO NOT FORCE ME TO COMPLAIN TO TRAI , SOCIAL NETWORKING SITES, CONSUMER FORUMS. GET SOME QUICK SOLUTION TO YOUR PROBLEMS, INFORM ME WHY I SUFFERED AND WAS HARASSED SO BADLY. AND GET YOUR GPRS DEPARTMENT SOME TRAINED AND KNOWLEDGEABLE GUYS WHO CAN SOLVE CUSTOMERS PROBLEM. NEVER HAD SO MANY PROBLEMS WITH VODAFONE IN SUCH A SHORT PERIOD. WITH NUMBER PORTABILITY ON, PLS DO NOT FORCE US TO BE WITH AIRTEL OR IDEA.

been harrased by company

vodafone/postpaid connection — billing and collection issue

Dear sir,

I am customer of vodafone,then known as hutch in gujarat.I have 3 postpaid connection.[protected],[protected],[protected].

I have complained several time regarding collection and billing issue,but I have not received satisfactory response from them.My issue is still pending.

Jashwansinh b thakor

Vodafone Postpaid — poor reception

hi i am located in nagavara in bangalore i work in an mnc which is inside the tech park
there is no signal at all in some areas of my company that too at 8th floor
kindly resolve it
due to this many of my friends have change their service providers like airtel and others see that

Hi,

Thank you for your response. I have given my details earlier. There's another number there's a problem with. I have already sent an email to vodafone about it but haven't heard from them yet. I'll call and check with them. I'll see what they have to say.

Vodafone — details of no

i want details this no [protected].
please give me a name and address.

Please send me the name & address for this no [protected]

Please send me the name & address for this no [protected]

i want details this no [protected]
please give me a name and address.

With kind regards,
Thulasi ram.

i want details this no [protected]
please give me a name and address.

With kind regards,
Thulasi ram.

Vodafone — details about a no.

sir/madam,
please send me the details of this vodaphone no. [protected] and name of this moblie
no. user.





waiting for the reply,
manu.

i want details this no [protected] please give me a name and address. your regards, Nayan bhatiya

i want details this no [protected] please give me a name and address. your regards, Nayan bhatiya

Dear Sir/Mam,
Please find the name and address of the number [protected].

Thank You

Dheeraj Jadhav

I want details this no [protected] please give me a name and address.

I want details this no [protected] please give me a name and address.

Please Send me name and address detail of this No.-[protected]

Vodafone — Details Required

Hi,

My name is shabbir shaikh, I have a issue o[censored]nwanted calls coming on my sister mobile, therefore I reqirue the details of this number ''[protected]'', please provide me the details as early as possible and please take a action against these.

Thanks,
Shabbir Shaikh.

Vodafone — Details About No.

Sir,
Please give me the details and address of the vodafone number [protected]

Iam waiting for your reply..........Plz

Vodafone — Detail Required

Please give me the name and address of Vodafone mob.No.[protected].
some one steal my voip no and make call to this no. it very helpfull to me if i get details.
By
Anil.

Vodafone — req call details

i want to check my call details for incoming & out going details from jan 2010 to till date

pls do the needful.pls send my details to my gmail email id.

[protected]@gmail.com
my no [protected]

Vodafone — regarding online payment

hi,i m new user of this vodafone postpaid connection.Want to make online payment for my this connection,i m trying for so long to make the payment.Already have that user name and password but even then i m unable to access the account..
once i m login there at my vodafone it is showing that your user id is still incomplete please login after two hours..

Please give me fast response because want to activate my facilities..
This request is for IT DEPARTMENT....

Waiting for some very good response as soon as possible....

kanchan rawat
[protected]

Vodafone — Incorrect Info

Hi,

I had enquired with Vodafone Cust Care about conversion of my Mobile Billing from Post-paid to Pre-paid. At that time I was told that they have a sp lifetime offer whwre Vodafone to Vodafone is free, on checking the bill there is no such thing. I have held back the payment till I get a satisfactory answer.

I feel they did this onlt to stop me from converting to prepaid.

I have been with Orange/hutch/vodafone for last 6 years, it is sad that Vodafonre has no regard or respect for loyalty.

Vodafone — cheating in bonus card

sir

my name is jabir mukkammal ... i am using vodafone sim([protected]) card for past 3 years. on june 2th 2009 i got a message of free browsing service for bonus 95 with validity of one monthe. i done that bonus on same day. but after 5 days it being charged against my browsing . i called customer care. they are saying now u can use only up to 50mb after that it will be charged. but in that message nothing was mentioned and i didnt get information when i called them about this before my rechatge of 95.

jabir mukkammal
chennai

Vodafone — about bonus card

I had bought a bonus card of Rs.50, when I recharged this on my phone it is not working there is telling it is wrong
My card Serial no is[protected], since morning i have been trying to recharge this but it is not getting accessed.
My Mobile No:[protected]

hi

My name is Manikandan... Im using vodafone for the past 4 years. They are not maintaining the system properly for Bonus recharges.

Mani

I am an Airtel user and want to make bill payment for my relatives( an old Couple, not tecnho savvy) but their help line is so pathetic that they cannot forward my call to the post paid deptt. as every time you call Cust care, it is their prepaid deptt. who answers your call. Neither can they give the direct number to call their post paid deptt.
For the callers other that vodafone customers, they don’t have the option to be in touch with postpaid Cust care...
And for making a payment online, their cust care was unable to guide me any further than the site www.vodafone.in that I can easily Google in few sec.
I don’t understand how long they can survive with this type of pathetic Cust care...

Vodafone — Incorrect information regarding the services

I have been a customer with Vodafone since last 9 yrs and it’s the first time I am facing this problem.



I took blackberry 249 plan in August 1st week and was not given complete information regarding the plan by the executive. When I received the bill for August, I found out that I have been charged for incoming mails as well ( Rs 1704) and this was not told to me by the Vodafone executive in the call.



My complaint is:



1. I have advised Vodafone to listen to that call where I got this plan activated but they have not done this till now. They should have the call recording with them and should listen and make judgment.

2. I am communicating to Vodafone since last 20 days and every time I get a reply from different complaints manager and I have also got same reply thrice. This means that they do not understand the concern properly and are not taking is seriously.

3. Vodafone has accepted in the mail that they ‘We sincerely regret the inconvenience caused due to misrepresented information provided to you, We assure you that the feedback regarding the same has been forwarded and we are ensuring necessary action to prevent recurrence of any such incidence.’ But still they are not correcting the bill.

4. I have right to correct information which was not the case here.

5. I have been mentally disturbed due to this issue since last 20 days now and moreover because Vodafone is not attempting to disconnect the connection.



Please log this complaint and try to get this sorted as soon as possible.

Vodafone — cancel

please cancel my connection the number is [protected] with immediate effect.

thanks
akilan

Vodafone — cancel offers

please cancel my vodafone to vodafone 10 paise per min offer, it cause me daily loss of 3 rupees..And my mobile number is [protected]