Vodafone India Complaints & Reviews

On 16th july, I have sent an sms - 'ACT SMS35' on 144 to activate 350 text messages for Rs. 35. This SMS was sent by me once. However Rs. 35 has been deducted twice and I have received 700 texts rather than 350 texts. I called their contact centre on 17th July and they claim that according to their records the SMS was sent twice. This is a vodafone network error. I have sent the SMS only one. I have spoken with Salman - CSE, and...

Respected Sir/Ma’am,

I’m Dr. Niteen Thorve from Pune. Till this week end, I believed Vodafone to be one of the top service providers in the mobile network industry. Although it's "HAPPY TO HELP" tag line is catchy, what's the use of readiness to help if I cannot get the help I asked for?

I want to register a complaint against Vodafone for
1. Lack of explanation for my data plan...

10 months back i have changed my service provider to vodafone by mobile portability . i was able to recharge by online for first 5 months after that i am not able to. Till now am getting issue to recharge online. i got reply from vodafone customer service that this is a known issue and we are working on it. i dont know how long they will work on it. Sometimes it goes worse when i want my account to recharge immediately.

Kindly...

hi,

i am back again on this page in after 2 weeks of my first complaint. it seems either Vodafone likes me a lot or they just want me to be regular on consumer complaints.in. i once again thanks Vodafone for getting me rid of the nightmare that followed me for 2 months but it lead me to another one.. when i was facing the billing payment problem because of Vodafone database problem, i got time to see my customized bill &...

I got a message from Vodafone to my BSNL number ending with XXXXXXX637 stating that , to activate my new mobile number, [protected] I need to CALL 117

But as per my knowledge I hadn't taken any new sim from vodafone. I thought that it was a wrong message, and Vodafone Customer care will be calling me, for Sim activation procedure on my bsnl number so I could reject the sim.

Now I am recieving abusing messages...

Iam using this vodafone number ([protected]) since last many years and have been subscribing to the vodafone 3G services every month. However from last 2 months Iam facing a sudden downfall in the speed of 3G services thereby causing alot of inconvenience to me. On making a complaint to the customer care executives I haven't got any satisfactory response and the problem still subsists.
The Internet works really slow and thereby...

i put a monthly message pack in vodafone sim . daily i have 100 free sms. today (14.7.13)also i have 100 free sms. from tat i was send only 84 sms. after that vodafone charged 1 Rs/ sms. so called to customer care but i get dissopointment. they could not response me properly...

My sim suddenly stopped outgoing calls even when my balaaces around 300
No outgoing n incoming of calls while inernet is working I restarted my phone many times bt
Its also not working and when I called customer service agent from another phone and he juz didnt responded to my problem I am very much I annoyed I got my all family member sims ported to vodafone frm airtel but nw I think we all need to go back...

Hello Sir,

I have been with Vodafone until June 2013 from August 2012, I had faced a lot of Issues but none of them in the customer care are good to get my issues resolved. Mine is a Post pade CUG connection.

On April 26, 2013. I activated a trial Internet package of Rs 25 which was valid for 7days, since the day I got this plan activated my life with this Vodafone connection was making me sick. I used to get...

Provided internet service on Mobile No.[protected] without my request or consent. During this period, I was
staying with my son whose apartment has Wi-fi internet facility. Also my smartphone remained with my
one and half year old son most of time who was playing games and listen music. Sometime in the mid of June,13, I received SMS showing internet use of 4,500/- App. I was shocked to see this message. I approached Vodafone...

Hello,
My mobile number is [protected]
I had gone to gaiwadi vodafone store and given request for postpaid to prepaid on 11/07/2013
Sagir,Zaid,Arif were the representative who answered my queries.
First of all they made me wait for more than an hour thats really terrible
Today when I contacted the helpline they said there is no such request.
I am not going to the store again I have given you the names...

Hi

This is regarding my post paid vodfone connMr Nikhil (Mobile No: [protected]) from Airtel has visited to Electronics Niketan our office on 02.07.2013 for airtel connection (special 200/300 with MNP).
He fill up my form and collect my document i.e bank account statement and PAN card copy with 250 security amount for porting my number i.e [protected] from Vodafone to airtel. After that he will not responding to anyone...

dear sir my name is virender rana from rohtak haryana i m custmer of vodafone compny my vodafone no. [protected] this is my home no. Compny activet a servic i m compleind this servic in vodafone compny but compny dont any actoin on my compleind and avaid me all time i compleind continew but compny block my custmer care servic i do some ricording when i toking with compny i[censored] want fund this ricording i sand u by mail plz sir u sol my problem...

This is to bring into your notice that, this month i got my BBM services (399 - unlimited) activated.Now after usage of few days, it is showing my unbilled amount as 7751 and it is showing that i am suppose to pay this amount.

Today After receiving this message , i talked to your customer care (116 at 17.49 today).They assured me that my services are not going to barred as my original outstanding bill is one thousand some thing.Please...

I am facing a netwrok problem since last month. The line gets disconnected abruptly while. I am in conversation with some one. This creates a lots of hassle when you are calling a hospital, bank or on a bussiness discussion. I had raised a complaint with th customer service a month back and after 2 weeks, got. Msg that the issue has been resolved which actally IS NOT RESOLVED till date!!! Initially I was told that might be a problem with...

Hi,

Myself Sudhir Agrahari subscriber of vodafone postpaid connection([protected]) since last 4yrs. On 22nd June 2013, have placed a request to discountinue my services for 2 months, since I m going out of country for official work and would not be using this line. I was asked by the care exec. Mr. Mayuresh Dayma to deposit Rs.100/- as safe custody deposit which I have done that And confirmed the payment Id. as well via mail...

Hi,

This is in reference to the Mobile # [protected]. I got a call from vodafone offering to port to vodafone from tata docomo & was offered a very nice plan, where I was told I will get 1 GB internet for first 3 months for free also I can switch to Blackberry plan for just Rs. 399.00 every month & now after 2 months when I was trying to switch to BBm plan they are asking to take a plan of rs. 599 for first 3 months...

Sir,
I,Dr Santimoy Mukherjee wish to bring under your notice that when I sent my mobile handset for repair,I kept the sim card with me.But presently I can not trace it.Probably it is in a very very safe place where I can`t reach. So I went to the local mobile shop.But they have told me about their inability to isssue a new Sim with the same number.([protected]).Now my question is how can I get back my connection sim card with the same...

Purchased 2 coupons from vodafone on 8 th july 13. worth rs 60 each. I scratched the area properly with a coin. The whole paper got scratched including the secret recharge number. The quality of the paper has become so poor over the years. Its like the paper is specially designed so that the number gets scratched away and the company earns profits.
Very frustrated...

I was using vodafone prepaid connection ([protected]) since last 7 years.
In January I came to Sweden for business trip. and here also I was using that number with international roaming.
Suddenly on 04th June the number stopped working. the validity for number was till May 2015
I checked with vodafone and got answer the number is deactivated because of not recharged and not made any call within 3 months. and they did...