Vodafone India Complaints & Reviews

To
Vodafone Care
Delhi

Sir/Madam,

I am Deepak Bansal having 2 Vodafone mobile connections, ! is prepaid & another is postpaid.

The prepaid number 98xxxxxx82 is associated with your Company is from Nov-2005.

I had changed my Residence location 3 years back & from last 3 years, I am continuously facing Network issue on my Mobile.

Very Bad Network in my Home indoor, incoming & out calls are disconnected with a Error Message "CONNECTION ERROR" & The other person on call not able to hear my voice properly, call drops are very frequent & I have to go to my Home main gate entrance to make call or receive every time.

I had requested Vodafone many times during these 3 years by visiting Vodafone store & by calling at customer care but there is no action/improvement in Network.

As I am a Old Customer of Vodafone, made various payments for services from past 8 yrs. This must be the responsibility of Vodafone to provide me
a satisfactory Network Coverage.

I am facing a severe issue of Network & this is very annoying, So You people are again requested to solve Network problem in my Indoor & around by arranging Boosters or whatever.

You can check my mobile number using customer id given below:

Vodafone post paid Customer ID: 39857049
Mail id is: cadeepak.[protected]@gmail.com
Contact No. 98xxxxxx82 (Not Mentioned here for security purpose)

Regards
Deepak Bansal

My Vodafone relationship number is 1.46385892, I requested for a change in my billing plan through IVR which was supposed to be changed by next billing cycle which starts on 28th of every month (Same was confirmed to me by the customer service reps). My old billing plan had 1 GB of internet (2G) bundled in it (Rs 365 plan). To my surprise when I received my current bill there were charges of Rs 164.70 for internet usage (2G) on 27th of April whereas it should have be free. So I contacted customer service and Ratan answered the all, he said the plan (for internet) was changed on 27th itself and he advised me to contact 198 for complaints regarding bill. i called up 198 and Vikramjit Singh answered the call and he confirmed what Ratan said and asked me to stay on hold as he was going to connect me with his supervisor as the bill can only be waived off by a supervisor, he put me on hold for more than 10 minutes and disconnected the call. I again called up and Maiakal Kshetriye answered the call and said neither he nor the supervisor can do anything about it and I will have to visit Vodafone store. What the hell !!! Why should I visit your store if its your fault, I will better visit the consumer court.

Dear Sir/Madam,

Please review the chain of email below. I have been using this number [protected] for some time and had recently gone for change of ownership process. I had visited Vodafone store for 3-4 times for the entire procedure to complete. During these visits not even a single customer care executive informed me that post change of ownership I will have to approach them again and have all my plans activated again. I was under the impression that as the number remain same the monthly billing plan as well as the other services I have been using will remain the same.

Before the change of ownership the following plans and addons were activated on my number - Rs. 199 Montly rental, Rs.145 - SMS pack, Rs.199 unlimited internet access and Vodafone Roamfree for Maharashtra and Goa. After change of ownership only the Rs.199 plan was active and remaining all plans discontinued. With out these services I have incurred a bill of Rs. 4456.9 and hence I had approached the Vodafone customer care on 111. They asked me to send an email to vodafonecare.[protected]@vodafone.com with my concerns and there also I received no help and just a confirmation that I am being billed for my usage.

What they are not trying to understand is that they never informed me to reactivate my plans again after the change of ownership. Since this did not help, I approached Vodafone Store in Kalyan where I had requested for change of ownership. Here I had another bad experience and the executive Mr. Rishi made me feel as if I have cheated them. When I explained him about the way I have been treated on all customer care platforms instead of helping me, he was telling me that customers are paying Rs.10000 bill as well. He was putting all the blame on me when pointed out that it was there responsibility to inform me to activate all my services . I have lost all hope of help from Vodafone customer service. I am not in a position to pay bill of Rs.5000, when in this world of 3G and 4G and technolical advance I am asked to pay Rs. 3557 for gprs usage. This is a clear case of misguidance and ineffective customer service from Vodafone.

Request you to look in to this matter and help me provide a speedy resolution with out disconnection of my services, which is possible after the bill due date. I am willing to pay whatever charges are applicable that would have been billable to me with activation of my 145 SMS pack, 199 unlimed internet usage, Roam free and under monthly call charges of Rs.199 rental. I cannot afford for disconnection of this number as my complete work is done using mobile and I am the sole bread earner of the family.

PLEASE HELP!!!

Binu Ramanathan Karnaith
[protected]
[protected] Forwarded message[protected]
From: Vodafonecare Mum (MUM) <vodafonecare.[protected]@vodafone.com>
Date: Thu, May 9, 2013 at 1:06 PM
Subject: Billed Incorrectly on Vodafone mobile number [protected] [#2589842]
To: binu.[protected]@gmail.com





Dear Mr. Karnaith,

Thank you for your email dated 05/05/13, regarding charges for your Vodafone mobile number [protected].

Further to our conversation dated 09/05/13 on above mentioned Vodafone mobile number, we would like to inform you that we have checked your bills for bill dated 01/05/13 and charges of Rs. 4456.9 towards usage are indeed accurate and payable.

We would also like to inform you that we are unable to reverse you the charges.

Mr. Karnaith, be rest assured that you would not be charged for the services not utilized by you.

We wish to inform you that on above mentioned Vodafone mobile number Unlimited Loc+Nat [protected]@Rs149 is active effective, 04/05/13.

We also wish to inform you hat on above mentioned Vodafone mobile number Mi_C_V_199_30d_R2gb_Fu_2g is active effective, 04/05/13.

Additionally, we would like to for you that revert us with confirmation for activation of VF Talk 199 One Sec Plan_new on above mentioned Vodafone mobile number.

Mr. Karnaith, given below are the Service Request reference number for your enquiries; in case you need to check for more details on the same , you can share these numbers along with your cell number with us.

Service Request Number:[protected],[protected],[protected] and[protected].

Also, the interaction reference number is mentioned in the subject of the email; in case you wish to write to us for the same query again, please do mention this number in your email subject line. This will help us trace your previous communications.

In case you need any further assistance, please do call or email us. We’ll do our best to help you.

Happy to help,

Rupal Gharu
Vodafone Care
Contact numbers
For Enquiries : 111 or +91-[protected]
For Complaints / Requests : 198 (toll free)
Fax number : +[protected]
E-mail : vodafonecare.[protected]@vodafone.com
Website : www.vodafone.in

Dear Customer, Need a new postpaid connection ? Would you like to buy a USB connection? We are happy to Help. Simply send POST as an SMS to 111 or alternately you can write to us at [protected]@vodafone.com or call on [protected] between 9am to 7pm you will get a call within 1 working day and we will assist you in the convenience of your home.



[protected] Forwarded message[protected]
From: Binu Karnaith <binu.[protected]@gmail.com>
Date: Sun, May 5, 2013 at 6:42 AM
Subject: Billed Incorrectly on Vodafone mobile number [protected]
To: vodafonecare.[protected]@vodafone.com


Dear Sir/ Madam,

This is to bring to your notice that I have been incorrectly billed for the month of april 2013. My vodafone bill on May1 shows Rs. 4456.9 for mobile number [protected],

I have recently made change in ownership for this number which is now in my name. My previous plan details are - Rs. 199 rental, Rs.145 SMS pack and Rs.199 for 2GB internet access. I have also registered a complaint a vodafone customer care yesterday. Mr. Nitesh Mishra informed me that when a change in ownership is done I need to reactivate my previous add ons. This was not informed to me by your Vodafone store at Kalyan. I am really disappointed by the customer service you have provided to me.

I would like to receive a revised bill as per my previous plans which were active. In no ways I am going to pay this huge amount of Rs. 4456. I feel I am cheated by your service when I have been a loyal customer for a very long time.

I would appreciate if an immediate action is taken on this and this issue resolved amicably.

Regards,
Binu Ramanathan Karnaith
303,Silverline CHS, Shivnagar Road,
Lalchaki,
Ulhasnagar 420114

I had activated the blackberry internet service plan of rs399 on my blackberry Z10, i didn't knew that it does not support BIS And instead works on normal internet plan. I contacted the customer care regarding the problem, they said that your amount will be refunded back to you in the next 24 hours which didn't happen..
Contact number:[protected]

Dear sir/mam,
as per ur auto generated mail my DND related query to be solbe within 07 working days only,
but i waiting approx last 1 month & no improve to stop commercial sms & calls on my personal mob.no-[protected], so sir pl.tell me what had done my mistake for purchase sim ur network by me, i have done 31 complaints from-july-12 to 11/05/13(last complaints no[protected],
now sir pl.tell me what is the process to mob no-portability from vodafone to airtel(Best network of NCR),because i using 03 no-in my family approx last 10 yrs & found no any issue,
sir many times vodafonr care executive gave answer to me about my query that i can not do fully solve ur problem.when u receive any call or sms that time u will tell me then will do action within 07 days but on only showing mob no-by me.so this process will do continue life time by me,
Thanks & Regards
[protected]-Vodafone
[protected]-Airtel

Myself Pinaki Konar. on 8th may I received a messge that your caller tune service is being activated for that Rs.30/- is charged. Then I call to the call centre & they told me that ur Rs.30/- will be refunded within 24 hours. But till now I do not receive my money.Mobile no. is-[protected]

I had converted my vodafone prepaid no to postpaid no. so that I can make
call to one local no for free in 150 rental plan. However no such scheme
has been activated to my no.

Even after lodging a number of complaints through vodafone customer care
ref no.[protected], none of the complaints have benn addressed.

When i asked them to deactivate my number, they are not deactivating and accumulating the bill amount. Neither the customer care is helping nor any replies are coming for my emails as told by customer care.I have wasted a lot of time and even had to lose one day salary . I claim my security amount and my one day loss of salary from vodafone and immediate deactivation of my number.[protected].

My alternate no is [protected]

Kind Attn.:
Ms. Dipika Majumder,
Nodal Officer
Vodafone East Limited, DLF IT Park,
Block-AF, 15th Floor, 08 Major Arterial Road,
New Town, Rajarhat, Kolkata-700156

Dear Sir/ Madam,

The below mails are self explanatory. I used my postpaid connection of your good service vide No. [protected]. On 02.05.2013 i wrote a mail to vodafonecare by requesting that, I want to activate F & F service with one of my vodefone phone number vide [protected]. After 02.05.13 i have received a automatic generated mail which explained within 2 working days your good office person will respond agst. my mail.

On 04.05.13 your good office revert a mail to me as it was earlier directed but in this mail i observed that your good office person wrote me that they would revert to me with a conclusive response by 08 May, 2013. and the service registration number assigned for my correspondence is[protected].

As it was already directed that on 08.05.13 your good office person reply me with a conclusive response, and they did so. They again just sent me a mail for further confirmation that whether i wish to active this service or not. As a laymen I did so. I again wrote a letter to you good office that i have consent and please active the connection.

On 08.05.13 again i received a automatic generated mail which explained within 2 working days your good office person will respond agst. my mail.

But the Fact is days are going. Connection has not activated yet from your good office. Today around 02.00 p.m. i called customer care number to take help regarding that problem and i urged her (one lady attended my call) to log a complain for this so can i go further with a valid document, but she refused to log my complain describing that i have to write a mail for making complain.

My QUESTION is How much time does your good organisation want to activate this service? Are your good organisation playing hide and sick with customer like me who are using postpaid connection. I wish if i have prepaid connection then i can quit easily.


Matter is urgent. Please look into the matter and solve it.

Regards,

Pratip Sarkar,
[protected]

Dear sir ,
my name is chetan rana ,i have vodafone number [protected], i online recharge Rs 126,but in bank deducted amount but recharge not successfully , for this problem i call in vodafone customer car they say call after 2 hour . so i call again customer care for information about for this problem they say go to near customer care store . i do not know time of opening of store so i call again in customer care , service provider Named Nilesh Patel not properly information my Query and say you has third time Call to customer Care i say i have problem so i Call any number of time call to customer care. i tell you talk with respect his not talk properly and mis behavior with me . i tell you i compaint against you for this mis behavior his say "jo karna hai wo karlo" i m owner of the company.so i compaint again Nilesh Patel who mis behavior with me also against Vodafone Who responsible for this

Respected sir
myself sudeb mukherjee took 2 sim card of vodafone telecommunication in post paid connection.I was told at that time around 3 months ago that maximum bill would be Rs 111/- including tax + monthly rental 99 Rs/-.
but after 1 month i received a msg saying my usage limit has been crossed and the bill is around 1000 Rs.
i have informed the respective customer care and service provider regarding that. still after 3 months i m receiving the msg or bill that my due is 1200 Rs, therefore i want to disconnect this connection. I have informed the customercare regarding this. but i am still getting the bill. I want to stop this.And i want to permanently disconnect this connection.

thanking you
sudeb mukherjee
sim no-[protected]

Vodafone mobile number: [protected] is stopped/closed/discontinued long back
Why am I recieving the bill and payment reminder?????

Refer the previous communications with Vodafone below on this subject

==============================
From: RAHUL LIGADE [mailto:[protected]@yahoo.co.in]
Sent: Thursday, May 09, 2013 6:54 PM
To: Overdue Vodafone (SSC-NE), Vodafone India; vodafonecare.[protected]@vodafone.com; nodal.[protected]@vodafone.com; appellate.[protected]@vodafone.com; Vodafone.[protected]@vodafone.com; vodafonecare.[protected]@vodafone.com; vodafonecare.[protected]@vodafone.com; nidhi.[protected]@vodafone.com; sanjays.[protected]@vodafone.com; corpcare.[protected]@vodafone.com
Cc: Ligade Rahul
Subject: Demanding bill for already stopped number - [protected]

Hello,

Vodafone mobile number: [protected] is stopped/closed/discontinued long back
Why am I recieving the bill and payment reminder?????

Please refer the attached mails for details

Please look into it on high prioirity


Thanks,
Rahul
[protected]

From: "Overdue Vodafone (SSC-NE), Vodafone India" <Overdue.[protected]@vodafone.com>
To: "[protected]@yahoo.co.in" <[protected]@yahoo.co.in>
Sent: Thursday, 9 May 2013 3:11 PM
Subject: Reminder - Outstanding amount on your Vodafone account

Dear Customer,

Greetings from Vodafone!

First off, we’d like to thank you for your continued support in us and in our relationship. It’s a privilege to have you as a valued customer and a pleasure for us to provide you with the best of services.

Here are the details regarding your Vodafone mobile number: [protected]

Your current bill of Rs. 481 is overdue. Consider this a gentle reminder for you to make this payment so that you can continue to enjoy our services.

Please ignore this Communication if you have already paid the mentioned amount.

We’re committed to providing you and all our customers with the best content with seamless effort. And to ensure that, we request our customers to be prompt in their monthly payments.


=====================================
From: Ligade Rahul
Sent: Monday, April 08, 2013 10:56 AM
To: 'Vodafone.[protected]@vodafone.com'; 'vodafonecare.[protected]@vodafone.com'
Cc: '[protected]@yahoo.co.in'
Subject: FW: DEMAND NOTICE FOR YOUR VODAFONE ACCOUNT
Importance: High

Hello,

I have made the payment of complete amount

Below are the details

Payment ID MICI[protected]
Transaction Date[protected]:42:38
Mobile Number [protected]
Relationship Number 1.46769259
Email ID [protected]@yahoo.co.in
Payment Amount (INR) 3154.00
Payment through ICICI NetBanking

Thanks for letting me know before doing Civil and/or Criminal proceedings against me
Appreciate the way a query is handled at your customer care centre

Please confirm me that, I will never ever in my lifetime receive a bill against this number and my number [protected], is discontinued/closed/cancelled


Best Regards,
Rahul Ligade
Technical Information Infrastructure, John Deere India Pvt. Ltd
Phone: +[protected] Cell : +91 [protected]  E-Mail: [protected]@JohnDeere.com

From: RAHUL LIGADE [mailto:[protected]@yahoo.co.in]
Sent: Monday, April 08, 2013 10:46 AM
To: Ligade Rahul
Subject: Fw: DEMAND NOTICE FOR YOUR VODAFONE ACCOUNT



----- Forwarded Message -----
From: "Vodafone Information (MAG-NE), Vodafone India" <Vodafone.[protected]@vodafone.com>
To: "[protected]@yahoo.co.in" <[protected]@yahoo.co.in>
Sent: Saturday, 6 April 2013 12:04 PM
Subject: DEMAND NOTICE FOR YOUR VODAFONE ACCOUNT

D E M A N D N OT I C E
Demand Notice No.:DNAPR1300354
Date: 06th Apr’2013
To,
RAHUL SUBHASH LIGADE
A/P 530/5 ABHIYANTA VASAHAT JYOTIBA
NAGAR NEAR AVINASH MANGAL KARYALAYA
KALEWADI PIMPRI PUNE
PUNE - 411017

Reference: Vodafone Relationship no. 1.46769259 & Vodafone no. [protected]
Sir/Madam,
We state that we are Cellular Mobile Telephony Service provider in the State of Maharashtra & Goa.
We state that you had approached and requested us to provide you our cellular mobile phone facility. Relying upon your representation and assurance, we provided the said facility to you, with the clear understanding that you shall pay the bills on or before the due date. We state that you have availed the facility but, in breach of the aforesaid representation and promises made by you, you have failed and neglected to pay the amount of Rs. 3,153.93/ - which is due and payable.
We state that in spite of our repeated reminder and request to pay the aforesaid amount, you have failed and neglected to pay the said amount till date. We state that from the aforesaid, it is apparent that you have intentionally and deliberately not paid the said amount for the facility used by you. We state that as on 05th Apr’2013 a sum of Rs. 3,153.93/- is due and payable by you.
We state that believing your representations to be true, we acted upon in good faith and entrusted upon you with our cellular mobile phone facility, which you put into extensive use and accumulated huge amount.
In the circumstances, we hereby call upon you to pay the sum of Rs. 3,153.93/- together with accrued interest thereon @ 18% p.a. from the respective due date till the full & final payment, within 7 days from the date of receipt of this notice, failing which we shall be constrained to initiate Civil and/or Criminal proceedings against you, entirely at your risk as to cost and consequences, which please note.
We state that without prejudice to our rights, if you are willing to make the aforesaid payment, within the stipulated time, you are requested to contact WILSON A / JAYESH KEDARI on [protected] , [protected] between 10 AM to 5 PM .

Yours truly,
For Vodafone Cellular Limited

DGM- Legal

=========================================
From: Ligade Rahul
Sent: Friday, March 22, 2013 6:20 PM
To: corpcare.[protected]@vodafone.com; 'vodafonecare.[protected]@vodafone.com'
Subject: Immediate attention Required
Importance: High

Hello,

I have cancelled the connection of a Vodafone number – [protected] sometime back

I am getting enquires to pay the bill for this number from past few days, when actually I have cleared all my bill when closing the connection

Now the lady is asking me for cancellation number, I don’t remember the number now, don’t even remember if the Vodafone outlet gave me any cancellation number

I had submitted the required documents copy like I.D. proof and Address proof when I closed the connection and also paid the entire bill at that time

Please look into this on high priority, The lady on phone is irritating me by calling and not listening to me

The Vodafone outlet where I did the cancellation is in
Chinchwad, PCMC area, Next to Pimpri Chinchwad Auditorium


Best Regards,
Rahul Ligade

I Have activated internet plan (try pack of 500MB) on 6th May but still vodafone has charged me at their normal rate when I enquire about this they said When bill is generated you will get final amount after removing this internet usage but when this unbilled amount goes above credit limit they stopped my internet service and said that to continue using the service you have to pay at least 80% of the total unbilled amount. But Why should I pay? I simply want to use the internet till 500MB limit is reached. Why they are bringing credit limit issue in this? Vodafone should change this policy.

Ive been trying to call and get information out of vodafone cust care for the past about the billing amount and plan changes to my USB net device that ive bought from them.

Here is the problem with your whole cust care -

1. You hardly have an option to directly speak to a human caller from your cust care no. [protected], its a hidden option that one has to search long and hard to reach on.

2. ive tried to call them and ask info about my products validity and billing amount and have learnt that when you actually do reach the calling stage they NEVER pick the phone up

3. When they do pick the phone up, this is how a typical conversation with a vodafone cust care executive goes

Me - hello, im calling form so and so number for this intent and purpose
Vodafone cust care - why are you calling now, go and sleep
Me - excuse me?
Vodafone cust care - listen you (followed by lots of abusive language)********** I dont have to talk to you at night
me - transfer me to your supervisor plz
Vodafone cust care - hes sleeping, you go sleep too, hahahaha, (followed by more abusive language)

Ive called them at the evening and at the night on 8th may 2013, and this behaviour was shown towards me when I called at 9th may 2013 at 1:33am.

So in conclusion, Vodafone is not a 24x7 service, it is a 9:00am to 6:00am service contrary to their slogan, and is the worst service Ive had the displeasure talking to.

Im certain that any response and solution from your side will be highly improbable, but by the safe chance that there are any decent ppl working in vodafone, that may take this case up and find the cust care executive who showed such vulgur bahaviour and to hold him accountable, I would be surprised and awed.

Pavitre Krishnan
[protected]
noida

I am being harreshed by Vodaphone for the number[protected]
I purchased this number, however, was provided with an incorrect information, hence didn't use it. They within a week

generated a bill of 444 and wants me to pay it before closing the number. I never opted for any plan and they activated a plan by their choice. That too without completing the verification.
If

necessary I can send the entire email conversation with them regarding the same. Below is the summary of my conversation with Vodaphone care----
Called at [protected]
Nidhi- no

amount to be paid as the plan is not activated.
Later she said your billing cycle is 1st aprail.
She was not sure of the details, I asked for the superviosr. She said me to wait n would transfer the

call, after waiting for around 3 minutes call got disconnected.
Called again at [protected] waited in the queue for 6 minutes
Prabhjot Singh picked the phone
He said to transfer the call to a

supervisor waited again for around 10
Gaurav Sharma
Supervisor
He sent an eamail to update my email and promised it would be updated in 6hours.
He also noted down my probelm with the

number [protected].
According to him the problem should be resolved, as the plan was activated without my concern and it should be not generated.
Service number[protected].



On

3/5/2013
Nidhi took the call
She said that the email is not updated.
She confirmed that I was promissed that it would be updated in 6 hourse.

Again talked with Gaurav Sharma

According to

him the revert he got back from the team where he has esclated my case was nothing. He didn't say anything about it.
He however, now said that today it would be updated before 6 PM.
Service number[protected]

On 5/3/2013

Called at 111 at 11:55 PM.
Talked with Monu Yadav.
He filed a compaint to close the number.
Service number[protected]
According to hom the

verification is still pending, so bill should not have been generated.
I knowingly did't complete the verification, as was provided incorrect information.

Though amount seems to be a nominal

one, however I can't explain the mental agony/harreshment I went through n still going. Hence writing at 12:12 am. Wants to fill it before I go to bed.
Thank you for all your help.


On Sunday May 5 I visited the vodafone store at south ex, the same guy who sold me the number with fake promises, said in order to close this number, I would have to pay the bill. He

however said disgusting for the companies services. I did wite to the nodal officer and appellete officer, however no response from them.

Please help me to sortout this problem, I would be highly thankful to you.

Rajesh Kumar

Initially, I contacted Vodafone customer care enquiring for message offers and informed that for a recharge of 77 rs, a offer of 9,000 free messages with 90 days validity would be availed. I recharged and found in vain. I called back to customer care and found that there is no such offer currently. I want my money to be refunded.

Dear Sir,

Till date i am not paid the bill in cheque mode but every time they were taken 100rs. 3 months back also face the problem they given back my amount but this time they were not given. Every time i passed the problem please looking to the matter immediately. I also compliant the vodafone customer care

Thanking You
Anil kumar
[protected]

Hi,

I had given a payment of Rs 5000 on 16 march 2013 on my VODAFONE POSTPAID NO [protected] as bill payment instead of security deposit to activate ISD services but still i don't get the money refunded back or even not adjusted in my bills

Mailing on customer care from so many times but got different different reply's that amount was reverted or we cant refund you back the amount.

I had also sent my credit card statements to Vodafone customer care and on vodafone store also that i don't get my money back .

In a mean while i also talked to my bank but As per my bank they don't get any refund back from vodafone end on my credit card.

I am very much annnoyed with Vodafone. Please take the immediate actions.

Statement of credit card attached .

Mayur
[protected]

I have a post paid number and when i went on Roaming Vodafone has charged Roaming call forwarding charges to my number([protected])
When i called ans asked customer care they just said when we move out of Vodafone circle and use some other network then these charges are done but in accordance to my knowledge the service provider is the one who will pay the other service provider for call forwarding. Not sure why the charges are taken up from customer in addition to Roaming charges also implied. And plus i have went in Roaming numerous times but this kind of service charge was never charged

I have mailed them numerous times still no reply.


Regards
Tuhina Sharan
tuhina.[protected]@gmail.com

Hello Sir,

im holding vodafone postpaid from last 1year, i have opted for 2G internet plan for Rs.99. since from last 2 weeks im facing browsing issue. im unable to browse on my phone. loading a home page takes 15-20mins. plz help me out, i feel paying for it is of no use.
looking for a response from you as soon as possible.

Regards
Amruth
[protected]

I am facing a problem that I am not able to log in to my vodafone account to check my bills and all the activities related to my account.
I have been following up with Vodafone from past 3 months and I do not have any response from them.
This is to lodge a complaint against their irresponsibility.
My vodafone no is [protected] and its mumbai circle.
I also have mails with the reference that I've been following up with Vodafone.