Vodafone India Complaints & Reviews

hi forum,

I am the regular customer of Vodafone network from the last almost 2 years. My postpaid connection bill for the month of February was Rs.996 I paid Rs.500 and said to there executives rest amount I will pay with the bill of March with late fee whatever applicable. My credit limit is Rs.800. My total outstanding was only Rs.600(Credit limit was not crossed) when they barred my number and after 4 days they disconnect...

I converted my prepaid account to postpaid just 10 days before. I also activated the data pack (unlimited). But after 1 hour of doing this my outgoing service was disconnented. When I contacted their Customer service, They informed you have crossed the credit limit, now these unbilled amount they will balance while preparing the final bill. By my further investigation through customer service and vodafone store,They treated me as a character...

Hi,
i am a vodafone customer for the past 3year , my regular bill is around 300-500 , i activated 2G and the last month bill is Rs 5560 , called vodafone to check what are the charge , at first the said there is no Internet service activate, later they said it is Internet usage charges, checked if 3G is activated , was confirmed that 3G is not activated ,
Checked with the rep as what tariff plan was i charged , the rep refused...

I was using Vodafone's corporate post-paid connection for almost 4 years from 2008. Like any other mobile service providers in India Vodafone was never behind in the race of charging customers for services which they never asked for. I somehow managed to continue with my post-paid connection even after facing such problems multiple times.

In December 2012 when Vodafone made a mistake in my bill and even after providing...

Hi,

I am Satyanarayana Rao

I have visited www.shop.vodafone.com on 25th April 2013. I choose 222 plan for recharge on my mob no. [protected].

The benefits shown for 222 recharge in the website are Rs. 220 Talkime in core balance and 300 Local Night V2V Seconds, TT Valid for Lifetime and Seconds valid for 1 day & Validity of TT is for Life time.

But when I bought this recharge,...

Hi,

I was incorrectly charged by Vodafone for using their 3G services & was charged an amount of Rs. 18500/- on my bill. I have been using the Vodafone Mobile No. [protected] or the past 7 years on a Corporate Plan provided by the Organisation I work for. All these years, my bill never exceeded Rs. 500/- as I only used the No for making Incoming Calls & Messages. In fact, only because I had the Trust with Vodafone Services,...

Sir/mam
I am ms. Anil kaur holding mobile no. [protected], would like to do complaint about vodafone prepaid mobile service .
, , as i am privileged customer from the past more than 5 years but now i am disappointed with their services .On 24/04/13 i had been in Singapore and arrived on 25 th april but on arrival when i tried 2 call my balance was in -54.71 .I am an air hostess i traveled abroad frequently , So i have information...

dear sir


my no;[protected]

i want to change my connection postpaid to prepaid ,
i submit proof in vodafone store at gouri matam line guntur ap

they cant give response properly

plz iam not satisfy with postpaid service so plz change aacept my request and take action immediately



thanking u sir...

I approached Vodafone for 3G internet service for my Ipad mini. i was offered a 550 Postpaid plan in which I get 3GB data at the speed of 3G and after the consumption of the same my speed would be reduced at 2G at NO COST. So it was the unlimited data plan for my nano sim. After the first bill cycle I was to be shifted on a INR 800 plan by default . But the representative apparently activated me on a plan where in i will be charged after...

My mobile number is [protected]. I am using this number since last six years as a post paid connection and my average monthly bill remains between Rs.1500- Rs.2000.

For the period 11.03.2013 to 10.04.2013 (billing circle) I received bill for Rs.21006/- which is 10-14 times of my average monthly bill. Vodafone customer care executive told me that the same is due to internet uses. However during said period internet facility was...

Dear Sir,
My phone number is [protected], As I dial, announcement come, that I have not paid one bill. I contacted 111 on this mobile, it took 12.41 minutes without any satisfactory from junior as well as your senior persons.
For about five years, a regular ECS payment has been made and no complaint so far, As the bill is generated, it goes to Bank directly, Now if some payment has not been made, let me know properly, that you...

Sir,

I am Sounder,

I would like to surrender my Vodafone post paid connection-[protected], [protected], [protected] and 2G connection - [protected]. I don't want to

take this connection due to some personal issues. I was asked to mail you reg this. Please DE-activate this number as soon as possible.

Thank You,...

Hi, I had recently ported my Airtel mobile no: [protected] to Vodafone India.
The plan i was offered initially was:
Rs. 299 Rental,
800 minutes calling (additional 50p/min - all India)
100 Sms (Local+National)

After a week of processing, i finally got network on my Vodafone Sim just to find out that they ported my no. to a data card service. Now my number is blocked from communication (calls + sms)...

Hi,

I have moved from Vodafone to Airtel using mobile portability option. Its been more than 6 months and still the security deposit and additional amount I paid in the final bill is not returned by Vodafone. When I called their customer care, they gave false information that the amount will be automatically transferred to Airtel account. Even this did not happen and TRAI rules says service provider has to return with in 2...

Sir iam mr behara arjuna kumar. iam purchased vodafone sim 20/04/2013 but signals is not coming. iam all ready submitted documents but what is my problem please rectify.

My number:[protected]
Sim number:[protected]

Thankingyou sir

B. arjunakumar...

As I am going through my Vodafone bill for the month of April 2013 ,I was shocked to see that my bill was Rs.2811 which includes usages charges of Rs1600,Roaming charges 237 and late payment charges of 100.I am having following issues with bill.
1.Usage charges of Rs.1600 was pertaining to internet usage.I am having a plan of Rs 49 wherein I am getting 500 MB data.I had received a alert on 6 April 2013 that I used around 600 MB data.Immediately...

This is Laxmikant aND my no. is [protected]. When I signed up for the plan SME_KAR_899, the executive told me that I will get 4000 min free including STD and Roaming (M to M aND M to LaND line). I got a bill of Rs1612 continuously for the 2ND month in a row aND when I approach Customer service or the store regarding the same, they say they don't have any information regarding the plan details to look in to my issue or file a dispute on...

Hi
my name is puran singh on 21 april 2013 Vodafone have deducted monry from my account for GPRS use but i have pack o[censored]nlimited use GPRS on my number than they lodge my complain and refund my money but after two days when i use GPRS they again deduct Rs-180 from my account and i am calling to customer care but call is not going them so i am frustrated from them so what to do please help My no is [protected]...

Dear sir,
I am varadharaju, using vodafone post paid service and my mobile number is[protected], Yesterday I was paid my March 2013 bill Rs 940.00 through on line payment. Due to typing mistake and oversight entered wrong mobile number[protected]. The bill amount was debitted from my Axis bank account and creditted to vodafone.

Kindly change the payment to my account.

payment ID MSPD[protected]
br...

I want the call details (incoming & outgoing) of the month of march, i was been told by the customer care executive that you can get the call details @ 49 you just need to sms bill mar to 144 & you will receive the call details in hard copies at your postal address with in 15 days. as instructed by him i sms the same to 144 on 4th of april rs 49 were deducted at the same time but till now i havent the call details. my number is [protected]....