Submit a Complaint
Claimed

Vodafone India Complaints & Reviews

www.vodafone.in
1.8
Updated: Nov 26, 2025
Complaints 27129
Resolved
9563
Unresolved
17566
So far, so good. Vodafone India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Vodafone India will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Vodafone India

Having problems with Vodafone India?

File a complaint and get it resolved by Vodafone India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Mobile Service Providers
Vodafone India

Vodafone India reviews & complaints page 109

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
rrahuls
Oct 6, 2020
Resolved
Report
Copy
Resolved

Hello, i am suing vodafone prepaid number([protected]) from last 8 year and regulariy rechared this number, on 09/09/2020 i rechared this number with rs 39 and on same date company discontinued all the service of this number without any prior intimation then i went vodafone store three time but they does not sort out my problem. this number is very important for me because it registered in various places like in aadhaar number, bank, internet banking, income tax depatment, ca insititute etc. how and why company disconnection my number without any reason. i want retrieve all the service activated on my number. please help me to retrieve my number and all service Name : Ashish chauhan Date of incident : 09/09/2020 Email : ashish.[protected]@gmail.com
Oct 14, 2020
Complaint marked as Resolved 
i went vodafone stor in my city three time, and i described my problem in front of company representative but they does not sort out my problem, they does not gave me satisfactory answers why they does not enable to sort out the problem. i have does not received any call or email in this regard from company . so please check out the matter and fix it . thank
Vodafone India customer support has been notified about the posted complaint.
Oct 11, 2020
Updated by rrahuls i went vodafone stor in my city three time, and i described my problem in front of company representative but they does not sort out my problem, they does not gave me satisfactory answers why they does not enable to sort out the problem. i have does not received any call or email in this regard from company . so please check out the matter and fix it . thank
Oct 13, 2020
Updated by rrahuls not sort out till now.
Verified Support
Nov 12, 2020
Vodafone India Customer Care's response Dear Customer,

If you are having any concern regarding Vi then you can write us on email id [protected]@vodafoneidea.com for further assistance.

Regards,
Snehal
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Swastik Vijay
    Oct 6, 2020
    Resolved
    Report
    Copy
    Resolved

    Address: vishnu garden, sector-105, gurgram -122006

    My name is swastik vijay. my contact number is - [protected]. your company promise customer give better netwrok. but i facing call drop problem or network issue, company not given better quality network. also i complaint these problem in my company but they cann't solve. i living in now a days near by suraj memorial school, sector-105, gugram -122006.
    Aug 14, 2021
    Complaint marked as Resolved 
    Vodafone India customer support has been notified about the posted complaint.
    Verified Support
    Nov 12, 2020
    Vodafone India Customer Care's response     Dear Customer,

    As per our records, our network team mentioned "as check system customer no. Both calling service already refresh, issue Network, as check area vishnu garden sector 105 good covered suggest manually network" under service request number RAJ-V[protected]. You can write us on email id [protected]@vodafoneidea.com for further assistance.

    Regards,
    Snehal
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      C
      Chandrasekaran Sr
      from Chennai, Tamil Nadu
      Oct 6, 2020
      Report
      Copy

      Address: C-2, GREEN'S RIVIERA, NO 75, DR RADHAKRISHNAN SALAI, PALANIAPPA NAGAR VALASARAVAKKAMocia

      Charges of Rs.3000 for change of plan was agreed by me under compulsion .I had unintentionally changed the plan by mistake and paid extra charges. I tried to change the plan on line un successfully. Under pandemic situation i could visit vodafone store very recently.I feel that
      1.the amount is arbitrary and restrictive trade practice.
      2.My usage is nil or very minimal during the period.
      3, I am a senior citizen.
      4.I had option to change the service provider in this competitive industry.
      5.I am a shareholder in the Company
      I request the charges be waived though i will pay the outstanding amount under protest
      Vodafone India customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        C
        Chandrasekaran Sr
        from Chennai, Tamil Nadu
        Oct 6, 2020
        Resolved
        Report
        Copy
        Resolved

        Address: C-2 GREENS RIVIERA, 75 DR RADHAKRISHNAN SALAI, VALASARAVAKKAM

        I had unintentionally migrated to a higher plan by mistake at the touch of a button. A month after a higher bill I had opted for change of plan to my old plan. That did not happen. Under the covid pandemic situation and being a senior citizen I was unable to personally visit vodafone store, .Very recently i had visited the store and got my plan changed to old one. In this process i had out of compulsion agreed for the charge of Rs.3000/I request that the charges may be waived though i will pay the bill on due date as
        1.I feel that the charge is a very restrictive practice
        2.My usage can be seen as very minimal
        3.in the competitive industry this is forcing customers to opt out of the service provider already loosing customers to JIO,
        4.I am a share holder
        Aug 6, 2021
        Complaint marked as Resolved 
        Vodafone India customer support has been notified about the posted complaint.
        Verified Support
        Nov 12, 2020
        Vodafone India Customer Care's response         Dear Customer,

        As per our records, exit fees charges was credited to your account. You can write us on email id [protected]@vodafoneidea.com for further assistance.

        Regards,
        Snehal
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          Mohammed Nihal M
          Oct 5, 2020
          Resolved
          Report
          Copy
          Resolved

          10 rupees has been deducted from my account on july 07th, i got an sms saying "thank you for downloading carban_game from carbun8. You have been charged rs.10". Without my confirmation how it will happen, same thing happened on jun16th aswell. When i called the customer care, their representative said they will deactivate the service and not able to refund the money.
          Aug 6, 2021
          Complaint marked as Resolved 
          Vodafone India customer support has been notified about the posted complaint.
          Verified Support
          Nov 12, 2020
          Vodafone India Customer Care's response           Dear Customer,

          As per our records the deduction was done for a PPU i.e, pay per use service which is only deducted when some kind of services is used by customer on their consent. Hence, We are unable to provide refund for the used service. If you are not satisfied with the response you can write us on [protected]@vodafoneidea.com for further assistance.

          Regards,
          Snehal
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            sandys2887
            Oct 5, 2020
            Resolved
            Report
            Copy
            Resolved

            Rs 49 has been deducted from my vodafone prepaid mobile number [protected] for download of some app which I didn't downloaded but customer care is saying it is downloaded, I m using different service provider for internet then how can balance deducted from this mobile number, no solution was provided by the vodafone
            Aug 6, 2021
            Complaint marked as Resolved 
            Vodafone India customer support has been notified about the posted complaint.
            Verified Support
            Nov 12, 2020
            Vodafone India Customer Care's response             Dear Customer,

            As per our records the deduction was done for a PPU i.e, pay per use service which is only deducted when some kind of services is used by customer on their consent. Hence, We are unable to provide refund for the used service. If you are not satisfied with the response you can write us on [protected]@vodafoneidea.com for further assistance.

            Regards,
            Snehal
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Ashwani Kumar Choubey
              Oct 5, 2020
              Report
              Copy

              Dear Customer Support Team,

              It is unfortunate to come across such incidents were balance gets deducted without my consent.

              15 rs got deducted from my main balance and I got a message saying that I have downloaded the app called as fun portal from CARBUN8.

              I would like to let you know that I am unaware of the same and has not downloaded any app, not clicked on any ads or used a service for which the money got deducted.

              My registered number - 9******331
              My Name - Ashwani Kumar Choubey

              Requesting to reverse the amount.

              Awaiting your response.

              Regards,
              Ashwani Kumar Choubey
              +1 photos
              Vodafone India customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                D
                dhirendra rajput
                from Sidhi, Madhya Pradesh
                Oct 5, 2020
                Report
                Copy

                Address: C/o Arun Singh Chauhan, Munni Bai Colony, Near Harijan Thana, Arjun Nagar, sidhi, mp 486661

                Today I had received a message at 2.07am. While i was sleeping, so how could i activate this service..
                So plz stop this service and refund my money...

                Hello!
                Thank you for downloading contentDesc from SK_Mobi.
                You have been charged Rs. 7
                Your balance is Rs. 67.86
                Reg.
                Dhirendra Rajput
                [protected]
                Vodafone India customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  SaktiPrasad02
                  Oct 5, 2020
                  Report
                  Copy

                  I am unable to send Port message to 1900 to generate UPC.
                  It fails and gives me Message could not be sent error immediately.
                  I am able to send any other message to any other number. I want to leave vodafone postpaid.
                  This is outrageous as to how they are blocking us.
                  My bills are clear. Nothing is due.
                  Vodafone India customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    D
                    Dwij123
                    Oct 4, 2020
                    Resolved
                    Report
                    Copy
                    Resolved

                    I have been charged Rs. 819+ gst extra on my monthly bill and it's showing an outgoing call on 53516 for 90 min 34 secs which is a doc number but we haven't called this number anytime. Kindly look into this matter and let us know what's wrong. Highly disappointed with these types of services and fraud from a highly reputed company.
                    Aug 14, 2021
                    Complaint marked as Resolved 
                    Vodafone India customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 12, 2020
                    Vodafone India Customer Care's response                     Dear Customer,

                    Your request for waiver of 962.88 could not be processed. Please call 199 for details. We regret the inconvenience caused.

                    Regards,
                    Snehal
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Siddhartha Parida
                      Oct 3, 2020
                      Resolved
                      Report
                      Copy
                      Resolved

                      I got 2 Vodafone numbers.[protected]Primary number) and another is the secondary number. Both activated with 399 RED plan. Later as per executive guide I did those converted to family plan. In this plan I have to pay 399 for the Primary number and 199 to the secondary number.

                      Plan was converted but the Secondary phone number conversion has not done properly. So, I was getting 399 + 399 + taxes every month though it was not my fault. After checking my billing history I came to know that I was pay more. When I talk to Customer Care they said now we have converted and going forward I will get proper bill. So who is responsible for the billing when I asked no answer. When I say I need refund no response. This is how as a customer I got cheated. I am raising a complain here to have a refund from Vodafone India.
                      Aug 5, 2021
                      Complaint marked as Resolved 
                      Vodafone India customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 12, 2020
                      Vodafone India Customer Care's response                       Dear Customer,

                      As per our records, your number is showing inactive. You can write us on email id [protected]@vodafoneidea.com for further assistance.

                      Regards,
                      Snehal
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        Irshad Siddiqui
                        from Deoria, Uttar Pradesh
                        Oct 3, 2020
                        Resolved
                        Report
                        Copy
                        Resolved

                        Hi,
                        I regret to inform you that I create my spacial offer through whatsapp so my spacial offer was Rs 555 recharge 1.5 Gb double data and 84 days validity but I got only 1.5 gb data and 77 days validity . I complaint customer care 198 and also company email [protected]@vodafoneidea.com but they not resolve my issue and when I track my complaint status it's showing Successfully resolve your complaint.
                        Offer screen shot in attachment
                        So I request to concern person take action and order regarding this issue.

                        Thank you
                        Irshad Ahmed
                        [protected]
                        +2 photos
                        Aug 13, 2021
                        Complaint marked as Resolved 
                        Vodafone India customer support has been notified about the posted complaint.
                        Oct 05, 2020
                        Updated by Irshad Siddiqui                         Email- [protected]@gmail.com
                        Oct 08, 2020
                        Updated by Irshad Siddiqui                         Still my issue not resolved.
                        Verified Support
                        Nov 12, 2020
                        Vodafone India Customer Care's response                         Dear Customer,

                        If you are having any concern regarding Vi then you can write us on email id [protected]@vodafoneidea.com for further assistance.

                        Regards,
                        Snehal
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          V
                          Vinayv009
                          Oct 3, 2020
                          Resolved
                          Report
                          Copy
                          Resolved

                          Hi I am fed with the vodafone service i switch from vodafone to idea due to network issue and billing issue now they got mereged with idea and now i am facing again network and net issues and due to covid 19 i am shifted to my state M.P and i am want to port my number but not able to generate PUC .such a pathetic service and even customer support are not able to help in the same what are the sense if getting such kind of service after paying all the bills ontime .

                          I need solution for the same and i am using the 02 numbers.for vodafone and want to switch both.
                          +1 photos
                          Aug 8, 2021
                          Complaint marked as Resolved 
                          Vodafone India customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 12, 2020
                          Vodafone India Customer Care's response                           Dear Customer,

                          Kindly provide the concern Vi number to check the details and assist you further. You can write us on email id [protected]@vodafoneidea.com for further assistance.

                          Regards,
                          Snehal
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            roshiliantony
                            Oct 3, 2020
                            Resolved
                            Report
                            Copy
                            Resolved

                            I would like to register a complaint against VodafoneIdea.

                            I got this message while I was using Instagram today. “Hello!
                            Thank you for downloading CARBAN_GAME from CARBUN8.
                            You have been charged Rs. 15
                            Your balance is Rs. 7.42”

                            Not only do I not download games in my phone, I do not even click on any links. I called VI's customer care and they told me that its a third party app and they cannot do anything. How can they charge me for something that I have not downloaded.

                            Moreover, this is not the first time VI is deducting my money. I had ₹22 in my account. It is extremely frustrating. Kindly take cognizance of the same and help me get a refund.
                            +1 photos
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            Vodafone India customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 12, 2020
                            Vodafone India Customer Care's response                             Dear Customer,

                            Kindly provide the concern Vi number to check the details and assist you further. You can write us on email id [protected]@vodafoneidea.com for further assistance.

                            Regards,
                            Snehal
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              Pinky32
                              Oct 2, 2020
                              Report
                              Copy

                              Address: Hyderabad, India

                              When I dial any call I am getting an advertisement message from Vodafone and it is taking more than 30 seconds. Even after that the number is not dialled. Basically outgoing calls are not going. I have recently recharged my phone.
                              Vodafone India customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                SPB49755
                                Oct 2, 2020
                                Resolved
                                Report
                                Copy
                                Resolved

                                I had recharged Rs. 95 on 19/09/2020 and I got Rs. 74 talktime and 200 MB data. Now, my data balance is 0.11 GB out of 0.20 GB. But, on 01/10/2020, 02:46 P.M., my Rs. 20 balance was deducted for DINDO_MP3_20 from my Vodafone Number automatically. Before that day and time my balance was Rs. 73.20, But after that day and time my balance was Rs. 53.20. I called Vodafone Complaints Number, but they're not giving me my Rs. 20 balance back. I don't know that what is DINDO_MP3_20 and I didn' t applied for it. Also, Vodafone deducted my balance so many times in various ways. I don't know why the deduct my balance automatically. But, I think that I am eligible for my deducted Rs. 20 balance to get it back. Also, I shall leave Vodafone, if they don't give me my Rs. 20 balance back.
                                Aug 9, 2021
                                Complaint marked as Resolved 
                                Vodafone India customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 12, 2020
                                Vodafone India Customer Care's response                                 Dear Customer,

                                If you are having any concern regarding Vi then you can write us on email id [protected]@vodafoneidea.com for further assistance.

                                Regards,
                                Snehal
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  B
                                  Biswajitdrbi
                                  Oct 1, 2020
                                  Report
                                  Copy

                                  Address: G.T Road, Golapbag Sharatpally Amtala

                                  I, biswajit das, have attempted to recharge my mobile number [protected], [protected], through online vi website of my mobile on 1st oct 2020. I paid successfully rs. 48. I have got a message that 217: sorry! This recharge is not available. Txn num. Onr[protected]. .
                                  Vodafone India customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    M
                                    Manikanta Varma Saripella
                                    Oct 1, 2020
                                    Report
                                    Copy

                                    Address: Hyderabad

                                    Hi, I want to port out from your network to another network, but upc code is not generating, Please check and let me know.. what is the issue.

                                    while im sending a msg for porting code, I Get reply like '' There are subsisting contractual obligations with your service provider ''

                                    Please check and sortout my problem. I Have completed 120 days on the same network. and paid the due bill amount also...

                                    Name: Saripella Manikanta Varma
                                    Mobile No: [protected]
                                    Vodafone India customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      Adarsh I V
                                      Oct 1, 2020
                                      Report
                                      Copy

                                      I got message that i have enabled Fun Portal from CARBON8 and my account balance has been deducted by 10 rs though i have'nt clicked any link or use any such service from VI. This is complete fraudulent as i have been charged money for something i have'nt enabled or even searched for from the company service.
                                      +1 photos
                                      Vodafone India customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        sumitnawani
                                        Sep 30, 2020
                                        Report
                                        Copy

                                        I am not able to send the portable request from my vodafone number to 1900 even though i have sufficient balance. I can send msg to other number but not to 1900. My mobile number is[protected].
                                        Vodafone India customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Pace Setters Business Solutions
                                          2.5
                                          (4)
                                          Tata Teleservices
                                          1.8
                                          (373)
                                          EasyMobileRecharge.com
                                          3
                                          (158)