Vodafone India Complaints & Reviews

Dear Vodafone India, Money is being auto deducted from my mobile for games that I did not download. This repeating every 72 hours. I get sms like this "Hello!
Thank you for downloading CARBAN_GAME from CARBUN8.
You have been charged Rs. 15"
Please stop this auto deduction.

Am recieving message of money deduction that thank you for downloading fun portal from carbun8.. Refund my money its happening again n again

My mail to vodafone -
my mobile number [protected]
i was having 474 smthg as main balance but today it's only 425 why
where it is gone immediately? I always have unlimited plans with unlimited voice and data then why?
i am not subscribed to any service i don't want any service only let me peacefully talk

there reply-
Please find the below charges and descriptions:

· The content download DNLD-WWAP_DLS0049_PPU_KIN01467053 on[protected] at 05:30PM with a VAS type of PPD/PPU for a subscription of amount Rs.49/-

i remember i have not downloaded anything or subscribed to anything then also vodafone kep on deducting 49 rupees everytime without any sms/mail notification.

I have been using Vodafone Postpaid number from 2012. My number got deactivated on 26th September 2020 without any prior notification. When we contacted customer care we were told documents were not submitted. It is really confusing how a 8 year old connection does not have documents submitted. Please help us as this has become a harassment due to all account are linked to this number.

Dear sir,

It's been now one year, i have still not received my security deposit + additional amount of rs 650/-
I have written them many mails but no use.
If i had been in vodafone's place they woud have charged me a late payment of 5000/ rs for one year.

I have activated vodafone caller tune using app / call, ira activated and subscribed but the caller tune is not applied. The vodafone num is, [protected] . Kindly look into this and solve it asap

I am a bit disappointed with the new vi app (Vodafone + idea). The mobile app forces you to update without your consent. Even if you reject update on next screen it forces you to click ok and update starts.

After update it clears the app data, so all your settings and stored numbers are gone. You have to again register your number into the app to see the data.
This is not a recommended practice.
Vi should not force users to update the app and even if they do, the app should not reset the existing account data.
Poor design by vi.

Outgoing call not getting through...net and incoming call ok...

I have taken a free amazon subscription from the idea (now Vodafone) on 21.08.2019 that goes till one year i.e. 21.08.2020, I have canceled the services on the same day of expiry, and the amazon prime subscription is also stopped on the same day. But the company says I have not informed them and they charge me 1000 rs/- this is a scam to general people like me.

If I didn't inform them about the subscription they why did it end in the first place..pls do some Justice all those people call me back from the idea speak Hindi and I speak Telugu they didn't understand me at all.

My parents will kill me if they found out about this, pls help

Before 1 month i got a call from a person offering me data entry job, they will pay 10rs. For every datas they told me, at this pandemic i needed a job, so i agreed then they said for registration i just only need to pay 2000 rupees which is refundable, so i again i agreed with them as they had told me that the money is refundable, after that they are telling your registration with our company has done now it comes to agreement for which you need to pay 4000rs, i denied that you guys told me i dont need to pay a single amount after paying registration money, so i decided to cancel my registration, they said my money will be refunded in between 7 days, and now its been one and half month they are not refunding my money, nor replying me properly, after all i searched for that company and details. It seems like its a fraud company which is dealing a huge number of fraud cases, please help me to get my money back, and take a legal action for the agents and company, here are the contact numbers of frauds who convence me to join it, [protected] and another agent [protected]

Between 7th september and 21st september, rs.45/- have been deducted from my balance 4 times (Total rs.180/-) for 6t second videos, news etc. Despite not having subscribed for them.

Even sending an sms to the stop number (155223) only stops it temporarily, and a few days later rs.45/- are charged again.

It is impossible to get through to a human at their customer service number 198, and is waste of time.

At this rate the balance will exhaust shortly, after which i am thinking of abandoning or porting the number.

Don't go for vodafone.
Their customer service is crap and they will loot you.

Hi
At 10.55 am i got a sms that 22 rs/- deducted from my account
Without downloading anything and against my permission
This is a direct violation of account tampering. I appeal as vi
Customer that return my deducted amount as soon as possible.

Vodafone (Vi) auto deducted my ₹15 without any reason they says that hello!
Thank you for downloading carban_game from carbun8.
You have been charged rs. 15
Your balance is rs. 65.55 but i'm not download any games yet what is this. Vi steal our money without any reason tari must ban these companies they use and eat customers money without any reason

Internet never works, this is the wost service provider ever used please fix your network, rater than adverting use that money to provide better service

Today[protected] i applied port request from vodafone store and went to jio store and did all procedure to migrate from vodafone to jio. By evening 5.30 i got call from [protected] this number said they call from jio and if i send CANCEL [protected] to 1900, my sim will be activated in 1 hour. She called me 4 times continuously and said to send message immediately to activete jio sim. I sent the message to 1900 and called her and she said she recieved port request. It clearly says she is authorused person from vodafone. Afterthat only i noticed the msg saying your port request cancelled. it is really frustrating wasting my one day effort. i travelled for 40km up 40km down from my village to jio store for migration procedure. they simply wasted my one day efforts by cheating me. i have to travel again for 40km up 40km down to do the same migration procedure. it is really illegal to call from one network and saying calling from other network and misuing their name and cheating customers. i need punishment for the cheating vodafone company and need compensation for my 2 days effort and for my 160km travel.

I paid rs. 3000 as a security deposit for international roaming last year on 15 june, 2019. I still haven't received it back. I have complained to vodafone multiple times but they haven't taken any action. They say that they will send me a cheque which i never received. Kindly help me get my money back. Also, please ask them to send me my money through net banking and not through cheque.

Respected sir/madam,
Its a humble request to all that i want to deactivate my vodafone postpaid number as i have tried alot of cutomer care numbers and one of your employee who alot the sim to us is also noit deactivating this number. This mail is just a request right now to kindly deactivate my number [protected] or else i have file a case against this vodafone company as i am really ver frustrated by calling to customer care services and they are not responding properly. Either deactivate the number or else will file a case as i am an advocate and the company is again and again diturbing me and patience level.

Dear team,

I had disconnected from the vodafone post paid number to jio my number is [protected]

I had received an email from vodafone saying the cheque of 685.69 has been disbursed to my home address

However, till date the cheque has not been through to my house

Please check i have attached the email copy for reference

I have a postpaid connection and i paid all my due also i paid rs 150 more than my postpaid bill. But still i'm not getting code and getting error upc cannot be generated for the reasons: (1) there are subsisting contractual obligations with your service provider. Please help on priority to get my porting code.
Mobile number - [protected]