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Vodafone India Complaints & Reviews

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Updated: Nov 26, 2025
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Vodafone India reviews & complaints page 110

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SPB49755
Oct 2, 2020
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I had recharged Rs. 95 on 19/09/2020 and I got Rs. 74 talktime and 200 MB data. Now, my data balance is 0.11 GB out of 0.20 GB. But, on 01/10/2020, 02:46 P.M., my Rs. 20 balance was deducted for DINDO_MP3_20 from my Vodafone Number automatically. Before that day and time my balance was Rs. 73.20, But after that day and time my balance was Rs. 53.20. I called Vodafone Complaints Number, but they're not giving me my Rs. 20 balance back. I don't know that what is DINDO_MP3_20 and I didn' t applied for it. Also, Vodafone deducted my balance so many times in various ways. I don't know why the deduct my balance automatically. But, I think that I am eligible for my deducted Rs. 20 balance to get it back. Also, I shall leave Vodafone, if they don't give me my Rs. 20 balance back.
Aug 9, 2021
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Nov 12, 2020
Vodafone India Customer Care's response
Dear Customer,

If you are having any concern regarding Vi then you can write us on email id [protected]@vodafoneidea.com for further assistance.

Regards,
Snehal
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    Biswajitdrbi
    Oct 1, 2020
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    Address: G.T Road, Golapbag Sharatpally Amtala

    I, biswajit das, have attempted to recharge my mobile number [protected], [protected], through online vi website of my mobile on 1st oct 2020. I paid successfully rs. 48. I have got a message that 217: sorry! This recharge is not available. Txn num. Onr[protected]. .
    Vodafone India customer support has been notified about the posted complaint.
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      Manikanta Varma Saripella
      Oct 1, 2020
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      Address: Hyderabad

      Hi, I want to port out from your network to another network, but upc code is not generating, Please check and let me know.. what is the issue.

      while im sending a msg for porting code, I Get reply like '' There are subsisting contractual obligations with your service provider ''

      Please check and sortout my problem. I Have completed 120 days on the same network. and paid the due bill amount also...

      Name: Saripella Manikanta Varma
      Mobile No: [protected]
      Vodafone India customer support has been notified about the posted complaint.
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        Adarsh I V
        Oct 1, 2020
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        I got message that i have enabled Fun Portal from CARBON8 and my account balance has been deducted by 10 rs though i have'nt clicked any link or use any such service from VI. This is complete fraudulent as i have been charged money for something i have'nt enabled or even searched for from the company service.
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        Vodafone India customer support has been notified about the posted complaint.
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          sumitnawani
          Sep 30, 2020
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          I am not able to send the portable request from my vodafone number to 1900 even though i have sufficient balance. I can send msg to other number but not to 1900. My mobile number is[protected].
          Vodafone India customer support has been notified about the posted complaint.
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            makada
            Sep 29, 2020
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            Dear Vodafone India, Money is being auto deducted from my mobile for games that I did not download. This repeating every 72 hours. I get sms like this "Hello!
            Thank you for downloading CARBAN_GAME from CARBUN8.
            You have been charged Rs. 15"
            Please stop this auto deduction.
            Vodafone India customer support has been notified about the posted complaint.
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              Suha Irram
              Sep 29, 2020
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              Am recieving message of money deduction that thank you for downloading fun portal from carbun8.. Refund my money its happening again n again
              Vodafone India customer support has been notified about the posted complaint.
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                D
                deepaksingh09
                from New Delhi, Delhi
                Sep 29, 2020
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                My mail to vodafone -
                my mobile number [protected]
                i was having 474 smthg as main balance but today it's only 425 why
                where it is gone immediately? I always have unlimited plans with unlimited voice and data then why?
                i am not subscribed to any service i don't want any service only let me peacefully talk

                there reply-
                Please find the below charges and descriptions:

                · The content download DNLD-WWAP_DLS0049_PPU_KIN01467053 on[protected] at 05:30PM with a VAS type of PPD/PPU for a subscription of amount Rs.49/-

                i remember i have not downloaded anything or subscribed to anything then also vodafone kep on deducting 49 rupees everytime without any sms/mail notification.
                Vodafone India customer support has been notified about the posted complaint.
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                  sulagna singha
                  Sep 28, 2020
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                  I have been using Vodafone Postpaid number from 2012. My number got deactivated on 26th September 2020 without any prior notification. When we contacted customer care we were told documents were not submitted. It is really confusing how a 8 year old connection does not have documents submitted. Please help us as this has become a harassment due to all account are linked to this number.
                  Vodafone India customer support has been notified about the posted complaint.
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                    rohit_amon
                    Sep 28, 2020
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                    Resolved

                    Address: Mumbai

                    Dear sir,

                    It's been now one year, i have still not received my security deposit + additional amount of rs 650/-
                    I have written them many mails but no use.
                    If i had been in vodafone's place they woud have charged me a late payment of 5000/ rs for one year.
                    Sep 29, 2020
                    Complaint marked as Resolved 
                    Because I mistakenly given my number, fraudsters are calling this number i am closing this complaint.
                    Vodafone India customer support has been notified about the posted complaint.
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                      Jayadevi Natarajan
                      Sep 28, 2020
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                      I have activated vodafone caller tune using app / call, ira activated and subscribed but the caller tune is not applied. The vodafone num is, [protected] . Kindly look into this and solve it asap
                      Vodafone India customer support has been notified about the posted complaint.
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                        D
                        diff_2013
                        from Pune, Maharashtra
                        Sep 26, 2020
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                        Address: www.myvi.in

                        I am a bit disappointed with the new vi app (Vodafone + idea). The mobile app forces you to update without your consent. Even if you reject update on next screen it forces you to click ok and update starts.

                        After update it clears the app data, so all your settings and stored numbers are gone. You have to again register your number into the app to see the data.
                        This is not a recommended practice.
                        Vi should not force users to update the app and even if they do, the app should not reset the existing account data.
                        Poor design by vi.
                        Vodafone India customer support has been notified about the posted complaint.
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                          Kumar Kd
                          Sep 26, 2020
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                          Outgoing call not getting through...net and incoming call ok...
                          Vodafone India customer support has been notified about the posted complaint.
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                            S
                            Sam.desh
                            Sep 26, 2020
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                            Resolved

                            I have taken a free amazon subscription from the idea (now Vodafone) on 21.08.2019 that goes till one year i.e. 21.08.2020, I have canceled the services on the same day of expiry, and the amazon prime subscription is also stopped on the same day. But the company says I have not informed them and they charge me 1000 rs/- this is a scam to general people like me.

                            If I didn't inform them about the subscription they why did it end in the first place..pls do some Justice all those people call me back from the idea speak Hindi and I speak Telugu they didn't understand me at all.

                            My parents will kill me if they found out about this, pls help
                            Jun 13, 2021
                            Complaint marked as Resolved 
                            they solved the issue after very long time
                            Vodafone India customer support has been notified about the posted complaint.
                            for better understanding pls call me @[protected]
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                              Somirr
                              Sep 26, 2020
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                              Address: Mukherjee nagar,krishnaapartment,delhi

                              Before 1 month i got a call from a person offering me data entry job, they will pay 10rs. For every datas they told me, at this pandemic i needed a job, so i agreed then they said for registration i just only need to pay 2000 rupees which is refundable, so i again i agreed with them as they had told me that the money is refundable, after that they are telling your registration with our company has done now it comes to agreement for which you need to pay 4000rs, i denied that you guys told me i dont need to pay a single amount after paying registration money, so i decided to cancel my registration, they said my money will be refunded in between 7 days, and now its been one and half month they are not refunding my money, nor replying me properly, after all i searched for that company and details. It seems like its a fraud company which is dealing a huge number of fraud cases, please help me to get my money back, and take a legal action for the agents and company, here are the contact numbers of frauds who convence me to join it, [protected] and another agent [protected]
                              +1 photos
                              Vodafone India customer support has been notified about the posted complaint.
                              Oct 11, 2020
                              Updated by Somirr
                              Please help me my case is still pending, haven’t got my money back
                              Please help me, yet my case is nt being resolved
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                                Rajiv & Family
                                Sep 26, 2020
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                                Between 7th september and 21st september, rs.45/- have been deducted from my balance 4 times (Total rs.180/-) for 6t second videos, news etc. Despite not having subscribed for them.

                                Even sending an sms to the stop number (155223) only stops it temporarily, and a few days later rs.45/- are charged again.

                                It is impossible to get through to a human at their customer service number 198, and is waste of time.

                                At this rate the balance will exhaust shortly, after which i am thinking of abandoning or porting the number.
                                Vodafone India customer support has been notified about the posted complaint.
                                Further to my earlier complaint, another Rs.49 has been deducted from balance today for
                                That makes it Rs.229 in 22 days.
                                Had enough - will definitely be abandoning or porting out.
                                Anybody but Vodafone.
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                                  sc cc
                                  Sep 25, 2020
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                                  Resolved

                                  Don't go for vodafone.
                                  Their customer service is crap and they will loot you.
                                  Aug 13, 2021
                                  Complaint marked as Resolved 
                                  Vodafone India customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 11, 2020
                                  Vodafone India Customer Care's response
                                  Dear Customer,

                                  Kindly provide the concern Vi number to check the details and assist you further. You can write us on email id [protected]@vodafoneidea.com for further assistance.

                                  Regards,
                                  Snehal
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                                    Rajji82
                                    Sep 25, 2020
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                                    Address: Chandigarh

                                    Hi
                                    At 10.55 am i got a sms that 22 rs/- deducted from my account
                                    Without downloading anything and against my permission
                                    This is a direct violation of account tampering. I appeal as vi
                                    Customer that return my deducted amount as soon as possible.
                                    +1 photos
                                    Vodafone India customer support has been notified about the posted complaint.
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                                      Ashik Pareeth
                                      Sep 25, 2020
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                                      Vodafone (Vi) auto deducted my ₹15 without any reason they says that hello!
                                      Thank you for downloading carban_game from carbun8.
                                      You have been charged rs. 15
                                      Your balance is rs. 65.55 but i'm not download any games yet what is this. Vi steal our money without any reason tari must ban these companies they use and eat customers money without any reason
                                      Vodafone India customer support has been notified about the posted complaint.
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                                        voafonesucks
                                        Sep 23, 2020
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                                        Address: gujarat vapi town pin code 396191

                                        Internet never works, this is the wost service provider ever used please fix your network, rater than adverting use that money to provide better service
                                        Vodafone India customer support has been notified about the posted complaint.
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