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Updated: Mar 23, 2026
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Vodafone India reviews & complaints page 105

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V
Venkatamma
Oct 25, 2020
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On what basis my amount is deducted? I don't use your mobile data as well. You guys sending this deduction on what basis????

How dare you steal my money ? Are you not ashamed to do such things ?

Hello!
Thank you for downloading FUN PORTAL from CARBUN8.
You have been charged Rs. 15
Your balance is Rs. 60.08
Vodafone India customer support has been notified about the posted complaint.
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    Grishma V
    from Powai, Maharashtra
    Oct 25, 2020
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    Vodafone has been automatically activating VAS and charging for same from my number for past 4 months. I have never subscribed for any of the services and every time I deactivate, they activate it again. So far they have deducted 165 rupees in total.
    Vodafone India customer support has been notified about the posted complaint.
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      A
      Archumj123
      from Bengaluru, Karnataka
      Oct 25, 2020
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      Useless service.
      Vodafone India customer support has been notified about the posted complaint.
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        D
        Duddukuri Raja
        Oct 25, 2020
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        Iam from Andhra Pradesh and customer of vodofone postpaid with no [protected]. Till now iam using 299 Monthly plan and now suddenly i received a message today that i requested for 399 monthly plan and it is activated from today. This is just looting with out customer consent. For your kind information i did not requested for change of my plan. Please withdraw 399 monthly plan and convert my plan to 299 monthly postpaid which iam using till now.
        Vodafone India customer support has been notified about the posted complaint.
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          M
          Magesh leo
          Oct 25, 2020
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          I am a student of Rajalakshmi Engineering College & my mobile no. is [protected] & they have downloaded caller tune on my phone & even deduce rs. 60 from my balance account against. I have regd. a complaint on customer care 4 days before numbered [protected] and they are still not responding to it. so kindly help me in this matter & please get me the money deduced back as it is very inconvenient for me. Thanking you
          Vodafone India customer support has been notified about the posted complaint.
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            E
            Everything
            Oct 24, 2020
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            Hi Team,

            I'm facing a really bad service from Vodafone.

            I never gets call. All were complaining to me when ever they try to call they get switch off or no coverage area and so and so. Worst service.

            I raised so many complaint on this through call.

            I send a mail and got a irrelevant solution.

            I talked to customer Care executive who is too clever and keeps Calls saying unable to hear.

            Reached near by Vodafone store who says to try online help we can't help you.

            I'm exhausted.

            I want my number but not Vodafone service.
            Vodafone India customer support has been notified about the posted complaint.
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              D
              Dharam ji
              from Moirang, Manipur
              Oct 23, 2020
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              I m using this for 2 years approx and made many complaints for unauthorised deduction but no response. Till i think rs. 500 or more has been looted by vodafone. Plz look and return money and stop unnecessary misuages from your side
              Vodafone India customer support has been notified about the posted complaint.
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              My mobile number is [protected] this is for complaint. Thnx for response
              Reply
              Thanks for quick response. My number is [protected]
              Reply
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                I
                imjsp
                Oct 23, 2020
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                Address: Birla Centurion, 10th Floor, 794, B wing, Pandurang Budhkar Marg, Worli, Mumbai 400030

                I have already registered for DND on [protected], for which the company has given a confirmation. But still I am getting unsolicited messages for which numbers are not disclosed. Today i.e. on 23/10/2020 I have received two messages from QP-PBXPRT & QP-PZAMZG, giving some special offer with email id
                [protected]@outlook.com at 12.34 AM & 3.57A.M.

                I have already complained previously on various occasions but in vein. Company seems to neglect customer's inconvenience.
                I would be highly obliged, if this nuisance could be stopped as soon as possible.
                Vodafone India customer support has been notified about the posted complaint.
                Nov 02, 2020
                Updated by imjsp                 No action taken from the company. On 1st November 2020 again received one unsolicited message from [protected] about repair of various household items Contact no. given in the message is [protected]
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                  D
                  Deepika Madan
                  from Delhi, Delhi
                  Oct 22, 2020
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                  Deepika this side...On 24 August 2019
                  I sent a complaint regarding absent marked on nios marksheet..and uploaded my documents such as marksheet and examination enrollment no. So, It's a request pls delete the complaint because unknown person's are calling to me.
                  Kindly request to u...pls delete the complaint.
                  Vodafone India customer support has been notified about the posted complaint.
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                    H
                    heman3003
                    Oct 22, 2020
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                    Sir/Madam,

                    I have Vodafone 3g sim for 4 years, this month I didn't get the bill on my mail id, so I visited my nearest Vodafone store. they issued a new 4g sim on my same number with the reference on my original Aadhaar card, but it was not activated, the reason was photo mismatch, as per them requested I also provided him with my original passport, but still my sim is not activated yet.

                    Kindly, I request that please cancel all the sim replacement requests and activate my old 3g sim.

                    Thanks and regards.
                    Vodafone India customer support has been notified about the posted complaint.
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                      S
                      Samyadeep Purkayastha
                      Oct 22, 2020
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                      Hello!
                      Thank you for downloading FUN PORTAL from CARBUN8.
                      You have been charged Rs. 15
                      Your balance is Rs. 16.75

                      Received this message suddenly. Haven't downloaded or clicked on anything.

                      Contacted @ViCustomerCare on twitter, they keep sending the same template response:

                      Hi! That's not the experience we want you to have. I checked our billing system and found the charges applied are in line with your usage. I express our inability to waive off the amount. If you still need anything else DM us your query so that I can help

                      Hi! We understand your concern. We would like to inform you that the charges deducted are inline with your usage. The said game is downloaded only at the consent of the user hence we express the inability to refund the said amount
                      Vodafone India customer support has been notified about the posted complaint.
                      Oct 22, 2020
                      Updated by Samyadeep Purkayastha                       This is fraud, they are deducting money and blaming the customer for the same.
                      View replies
                      Same happen to me .. refund my money..
                      Reply
                      Refund mine too! Don't cheat customers!
                      Reply
                      I have received a SMS that Rs 22 is debited for using fun portal . I have never used the said fun portal . This is a fraud charge debited by vodafone . If this continues I will Port my number . My Vodafone number is [protected] . I want my money back
                      Reply
                      Have received a message from Vodafone...thank you for downloading Fun portal from Carbun8. You have been charged Rs 15.Your balance is Rs 154.8. I did not download anything. Nor do I find any Fun portal in the apps. The balance shown is also wrong
                      Reply
                      This is cheating. I have never heard about fun portal until today and this is not the first time you are deducting my balance. I want my money back.
                      Reply
                      This is cheating suddenly i got a msg i have never used funportal. I want my money back
                      Reply
                      I too have received a similar text of a deduction from Vodafone for an unknown service that I never availed from my end.
                      Reply
                      I too have received a similar text of a deduction from Vodafone for an unknown service that I never availed from my end.
                      Reply
                      From last month VZ-ViCMS has been deducting money from my balance. Again today they charged Rs 20 from my main balance for Fun Portal and next month they will charge again for some other reason . What is happening? Please return my money. Otherwise I won't use this Vodafone sim anymore.
                      Reply
                      I received the following message on 16 april 21 on my cell phone :no [protected]
                      ...

                      Hello!
                      Thank you for choosing to access FUN PORTAL,
                      You have been charged Rs. 15
                      Your balance is Rs. 1.58

                      This is completely false. I did not download anything
                      Reply
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                        K
                        KSK100
                        Oct 21, 2020
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                        I got a message saying ' Thank you for downloading CARBAN_GAME from CARBUN8. You have been charges Rs.15'
                        how is this possible? I didn't download anything and vodafone simply deducted amount from my balance. Is this how to take money from people?
                        I got message today(21st October 2020) at 1.27pm.
                        Vodafone India customer support has been notified about the posted complaint.
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                          shamun
                          Oct 21, 2020
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                          Address: Shamun Kalathilpilakkat #10 Noble Quarters Alipur, Karnataka 561213

                          My Vi number is [protected]. The place where i am staying is Alipur, Karnataka, 561 213. For some time i was not using your service due to network issues. Please refer my previous mails also in this regard.

                          I thought your services would be better after vodafone idea merger and emerging of Vi. As such, i recharged for ₹699 yesterday.

                          I am very disappointed and frustrated to note that your services are still same like before. It is a shame for Vi. You are taking customers for a ride.

                          I hereby request you to refund the recharge amount ₹699 so that i can port my number to any other service.

                          Sending herewith the screenshots of recharge sms, network unavailable proof etc.

                          Shamun Kalathilpilakkat
                          #10 Noble Quarters
                          Alipur, Karnataka 561213
                          Vodafone India customer support has been notified about the posted complaint.
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                            S
                            Sagar1021992
                            Oct 21, 2020
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                            I have been trying to port since last two months, when ever I send port message, I get a reverse message saying “ your number is in process of non payment disconnection please contact your service provider”. Where I have cleared all my bills and there is no pending, actually I have paid extra 200.
                            Vodafone India customer support has been notified about the posted complaint.
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                              S
                              Sk school
                              Oct 21, 2020
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                              Address: NH-7, Bye pass road, Pugalur

                              I want previous year bill How can i get
                              Vodafone India customer support has been notified about the posted complaint.
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                                K
                                Kbry
                                Oct 20, 2020
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                                I received an SMS today stating "Hello!
                                Thank you for downloading CARBAN_GAME from CARBUN8.
                                You have been charged Rs. 15...". I did not download this. How can a service provider deduct my talktime balance without my consent? I even checked that I am not active on any VAS service. How can I get my balance back and make sure this does not repeat? This is the second time and I still don't know how to stop.
                                Vodafone India customer support has been notified about the posted complaint.
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                                  M
                                  Mohit Lav
                                  Oct 20, 2020
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                                  Address: Delhi

                                  Rs 249 and Rs 299 recharge were done just now through Paytm app, money got deducted from my wallet but recharge was not done.
                                  Vodafone India customer support has been notified about the posted complaint.
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                                    L
                                    Lap's
                                    Oct 20, 2020
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                                    I received tbis message:
                                    Hello!
                                    Thank you for downloading FUN PORTAL from CARBUN8.
                                    You have been charged Rs. 22
                                    Your balance is Rs. 42.42
                                    I did not download anything from the Fun Portal in fact I am hearing it for the first time then why there's such deduction? I request to transfer back for whatever deduction that has been made.
                                    Vodafone India customer support has been notified about the posted complaint.
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                                      Philomen Ýañ's
                                      Oct 20, 2020
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                                      Address: Upper nst colony wokha
                                      Website: Customer complaints

                                      The network coverage in our locality is very poor and also cannot able to appear exam also at this corona pandemic and are facing hardships please do try to put a tower in our locality.
                                      Yours faithfully
                                      Vodafone costumer
                                      Vodafone India customer support has been notified about the posted complaint.
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                                        rahuld22
                                        Oct 20, 2020
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                                        I got a balance deduction of 48 rs. from my main balance. As I had not initiated any transaction from my side I called up customer care. I was informed that some ppu link download has been done by me and because of which the balance has been cut.This is utter nonsense.
                                        How can vodafone claim that I gave consent to download some link when I am saying I have not given any consent. This is CHEATING and FRAUD.
                                        How can vodafone keep the option active of deducting money from main balance when the UNLIMITED internet pack is already active??
                                        There is no explanation for this kind of FRAUD/420 being done by the company.
                                        Vodafone India customer support has been notified about the posted complaint.
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