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Vodafone India Complaints & Reviews

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Updated: Mar 23, 2026
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Vodafone India reviews & complaints page 107

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Y
yk2020
Oct 16, 2020
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I am being followed up by some guy whose number shows on my phone as wrong number and constantly asks me to pay the Vodafone-Idea remaining bill i.e after I ported my number to Airtel. when i ask him what is the bill about, he tells me its the last bill generated after i ported - GST and something.
He is telling the services were not immediately shut down after i ported and hence the bill. Now i dont understand if the company didn't shut down the services immediately then how is that my fault ???? why am i being charged for that. when i ported to airtel around 2 months ago i paid all the pending bill, why should i pay the bill generated after my porting ???????????
Can somebody explain me.
Vodafone India customer support has been notified about the posted complaint.
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    S
    shailesh9455
    Oct 16, 2020
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    Address: TDS-03 Ghiyanagar IFFCO Phulpur Prayagraj 212404

    Network is not proper working
    data not good connectivity
    call auto drop
    voice bark
    call not connect
    Vodafone India customer support has been notified about the posted complaint.
    Oct 16, 2020
    Updated by shailesh9455
    last 6 month face problem
    Oct 16, 2020
    Updated by shailesh9455
    not any solution
    Oct 16, 2020
    Updated by shailesh9455
    Network is not proper working
    data not good connectivity
    call auto drop
    voice bark
    call not connect

    this number is very bad network
    [protected]

    Location
    karhan, mau up 276402
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      V
      vipinpv85
      Oct 16, 2020
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      Hi I have been deducted money with my constent by vodafone india. Hello!
      Thank you for downloading ppu_game from TELESYNC_SOLUTION.
      You have been charged Rs. 10
      Your balance is Rs. 156.75
      Vodafone India customer support has been notified about the posted complaint.
      Oct 16, 2020
      Updated by vipinpv85
      I have been deducted money from from my pre paid balance without my constent. I have not accesses or requested for ppu_game
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        K
        karthikeyanms
        Oct 16, 2020
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        Address: boisar
        Website: Boisar

        Since 15/10/2020 00:00:00 No Vodafone services
        Vodafone India customer support has been notified about the posted complaint.
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          I
          imkeshav057
          Oct 16, 2020
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          Resolved

          What the hell is this ?? It has been more than 10 days since I registered for VI choice connection. I got activation message withhin 2 minutes after verifying my documents but so far I am not receiving network on my Vi. I tried everything. I changed sim slot. I changed device. I even move to Vi store but nothing helped me. And daily at 4:30 PM I receive message from Vi on my alternate number that you are on step back from tele-verification. Now tell me how can I call if I would have no network on my sim ? This is the last message I am sending to you. If I would not get my solution then I will have to opt the door of consumer forum. I have seen negative comments from many people on your pages with screenshot. This shows how your company is deceiving its customers.

          My Vodafone no. : [protected]
          Alternate no. : [protected]
          Aug 8, 2021
          Complaint marked as Resolved 
          Vodafone India customer support has been notified about the posted complaint.
          Verified Support
          Nov 20, 2020
          Vodafone India Customer Care's response
          Dear Customer,

          If you are having any concern regarding Vi then you can write us on email id [protected]@vodafoneidea.com for further assistance.

          Regards,
          Snehal
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            Y
            Yashaswi Dotiya
            Oct 16, 2020
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            Hi Team,

            I am not able to make any calls nor receive any on my vi number. Also, whenever i try to recharge the phone thinking if plan has expired, it is always getting denied.

            Please help in resolving issue.
            Vodafone India customer support has been notified about the posted complaint.
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              S
              sam_96
              Oct 16, 2020
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              I recharged my Vodafone number twice with valid recharge amount from the chart, the amount was debited but recharge unsuccessful.
              The following message was received:
              217:Sorry! This recharge is not available.
              Vodafone India customer support has been notified about the posted complaint.
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                T
                tausay86
                Oct 15, 2020
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                No network since morning on 15-Oct-2020 and no information from Vodafone Idea at all.
                Not single a message about whats going on.
                Vodafone India customer support has been notified about the posted complaint.
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                  B
                  babasaheb renushe
                  Oct 15, 2020
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                  Address: Pradnya clinic , kokan nagar, Ratnagiri. Maharashtra.

                  I got gprs msgs for the past three days but now msgs not receiving saying gprs not connected contact network pl arrange to install.
                  Vodafone India customer support has been notified about the posted complaint.
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                    D
                    Delta Neil
                    Oct 15, 2020
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                    I have been using Vodafone for more than 5 years.Since I moved to a new place and vodafone connectivity is not good, I had to buy one more sim.but i still use vodafone sim omn regular basis as my bank accounts, aadhaar, PAn are linked with it. Today i recharged for Rs 49, but when I insert SIm into phone, it says No SIM found. So my vodafone number is deactivated.I visted a store and they asked me to buy a postpaid plan for 4 months with Rs 399 + 18% GST. Never expected this kind of scam from vodafone.
                    Vodafone India customer support has been notified about the posted complaint.
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                      M
                      Mehzad
                      Oct 15, 2020
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                      I have been charged incorrect sms charges for the last bill when i had not sent any international sms. Local sms is included in my package. This month also i now see that there is a charge of 27 INR for sms which i have not sent. The only sms i send is to Indian registered numbers. I have all the proof in my phone records. Last month i raised the complaint about the incorrect sms charge and i was told that it was an international number but no one shared that number.

                      This is getting ridiculous. Vodaphone first of all has terrible network issues and now wrong charges are being applied.

                      I expect this to be resolved asap.

                      Elavia
                      Vodafone India customer support has been notified about the posted complaint.
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                        C
                        CM@0992
                        Oct 15, 2020
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                        Address: DM 2 by 2 Bhusawal thermal power station colony deepnagr Bhusawal DIST. Jalgaon

                        No network available.
                        Vodafone India customer support has been notified about the posted complaint.
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                          S
                          Sreya11134
                          Oct 15, 2020
                          Resolved
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                          Resolved

                          My plan has expired and now whenever trying to recharge online it’s saying order is declined. Tried recharging multiple times from Paytm and the vi app.
                          Aug 7, 2021
                          Complaint marked as Resolved 
                          Vodafone India customer support has been notified about the posted complaint.
                          Oct 15, 2020
                          Updated by Sreya11134
                          The number is [protected]
                          Verified Support
                          Nov 20, 2020
                          Vodafone India Customer Care's response
                          Dear Customer,

                          If you are having any concern regarding Vi then you can write us on email id [protected]@vodafoneidea.com for further assistance.

                          Regards,
                          Snehal
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                            V
                            vikas sadvilkar
                            Oct 15, 2020
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                            Address: Andheri, Mumbai

                            My post paid number [protected] is deactivated due to no use. I need to reactivate it. The number was a VIP number and I have lost the receipt of INR10, 000 which was paid for the number.
                            Kindly help resolve.

                            Dr. Vikas Sadvilkar
                            [protected]
                            Vodafone India customer support has been notified about the posted complaint.
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                              H
                              Himanshukashyap63
                              Oct 15, 2020
                              Resolved
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                              Resolved

                              Hi my name is himanshu.
                              Its to inform you that I am staying in j-2/64 vijay nagar, kanpur nagar district (208005)There is total blackout of network in the house and in my area from 3 days ... My mobile number are [protected], . It is becoming very inconvenient to communicate anyone I have to come outside house to call or msg someone.
                              I had complaint on the complaint number198 but no action have been taken till now. My complaint reference number is UPE-V[protected] ..please interrupt to redress the complaint immediately. Hoping for early acknowledgment.
                              Thanking you.
                              Aug 14, 2021
                              Complaint marked as Resolved 
                              Vodafone India customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 20, 2020
                              Vodafone India Customer Care's response
                              Dear Customer,

                              We are unable to fetch the details with provided numbers. Please provide us your concern Vi number to assist you further. You can also write us on email id [protected]@vodafoneidea.com for further assistance.

                              Regards,
                              Snehal
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                                A
                                adiagsag
                                Oct 14, 2020
                                Resolved
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                                Resolved

                                I found out today that my balance is -208 on my prepaid account. On calling the helpline, they told me they don't have the reason for the deduction and I have to recharge. I never got any message for balance deduction and now they want to me recharge without any explanation. This is clear fraud and I want it resolved ASAP.
                                Aug 10, 2021
                                Complaint marked as Resolved 
                                Vodafone India customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 20, 2020
                                Vodafone India Customer Care's response
                                Dear Customer,

                                If you are having any concern regarding Vi then you can write us on email id [protected]@vodafoneidea.com for further assistance.

                                Regards,
                                Snehal
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                                  H
                                  Huzaifa Shaikh
                                  Oct 14, 2020
                                  Resolved
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                                  Resolved

                                  I have a plan of 4GB data per day and from last 2 days am getting a message that 50%of the data is exhausted. I haven't used it and I want to know where my data is going? Vodafone customer care don't have any Information on this. Is Vodafone stealing my data? It is very difficult to connect to Vodafone customer care because they tend to take a long time.However that's fine but on asking about the usage, they don't have any answer to address my issue. I want my stolen data back.
                                  Aug 21, 2021
                                  Complaint marked as Resolved 
                                  Vodafone India customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 20, 2020
                                  Vodafone India Customer Care's response
                                  Dear Customer,

                                  If you are having any concern regarding Vi then you can write us on email id [protected]@vodafoneidea.com for further assistance.

                                  Regards,
                                  Snehal
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                                    J
                                    Jashamati Goswami
                                    Oct 14, 2020
                                    Resolved
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                                    Resolved

                                    Address: Kolkata

                                    I am using Vodafone network is pathetic and recently they have blocked the SMS and calling facility. I went to the customer care calls are now coming but SMS is still locked and I hvnt been informed of this.
                                    Because of this trouble I cannot send text messages, my Gpay account is not working.
                                    Aug 11, 2021
                                    Complaint marked as Resolved 
                                    Vodafone India customer support has been notified about the posted complaint.
                                    Oct 14, 2020
                                    Updated by Jashamati Goswami
                                    Tried calling customer care as well nobody reverted back.
                                    Verified Support
                                    Nov 20, 2020
                                    Vodafone India Customer Care's response
                                    Dear Customer,

                                    As per our records, all services are active on your number. You can write us on email id [protected]@vodafoneidea.com for further assistance.

                                    Regards,
                                    Snehal
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                                      S
                                      Satya201980
                                      Oct 14, 2020
                                      Resolved
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                                      Resolved

                                      15 years customer & poor customer service

                                      Address: Vodafone idea Mumbai
                                      Website: Www.vodafoneidea.com

                                      Dear Vi,

                                      I am a customer for last 15 years. Same number, and same home.

                                      I have been treated so badly by your network team in closing all my 100+ tickets on poor & inconsistent data connection for the last two months. So far the issue is not fixed. My work, life and things were totally disturbed for the same.

                                      I have even tried to give up the battle by port out and someone called me to fix it,...
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                                      J
                                      Jay74368
                                      from Patan, Maharashtra
                                      Oct 14, 2020
                                      Resolved
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                                      Resolved

                                      My name is Jay Parekh, I had taken two postpaid connection on 9th march and I was promised a free subscription of zee5, Amazon prime and Vodafone play for one year, anyways till 12 July 2020 zee5 was not started, after numerous complaints on various platforms Vodafone gave me free subscription on 12 th July confirming that I will be able to use it for full 1 year that is still 12 July 2021, suddenly they updated their app and now zee5 is not functioning, hence I called customer care of Vodafone and complained about the same, a lady named Sheetal is telling me that as they have upgraded their app zee5 content is not veiwaable anymore, so I asked what about the promise I was given that I can use zee5 for one
                                      year, to this she is saying that kitni bhi complaint karlo Kuch nahi Hoga because our ap is upgraded, what kind of customer service is this, I want to complaint against Vodafone as they have not fulfilled their commitment
                                      Aug 7, 2021
                                      Complaint marked as Resolved 
                                      Vodafone India customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 20, 2020
                                      Vodafone India Customer Care's response
                                      Dear Customer,

                                      If you are having any concern regarding Vi then you can write us on email id [protected]@vodafoneidea.com for further assistance.

                                      Regards,
                                      Snehal
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