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Vodafone India Complaints & Reviews

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Last updated Apr 28, 2024
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Vodafone India reviews & complaints page 107

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A
Anjali0127
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I've been charged for using internet services

Address:Flat 17 Tower C 16th Avenue Gaur City 2 Greater Noida 201318

Dear Sir/Ma'am

I'm Anjali Goyal & using Vodafone postpaid services from past 3 years. I've paid all my bills on times but from few month I'm not using my number but still paying the for it, which is not a problem they only charged for plan rental only but last month I used my Vodafone postpaid number for few day for internet only (which already include in the plan) then on billing date I got the mail from Vodafone that I've...
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M
M Girish Kumar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Vodafone cheating me for moving to Airtel

Vodafone teams have been cheating me for moving to Airtel. They have been bullying me to pay again the money their employees have stolen and threatening me to pay else they will get my number discontinued.

Now my number is disconnected at Airtel. Is there a cell between Airtel and Vodafone that will resolve such issues or is consumer court my only option?

Background:

I recently transferred my mobile...
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F
Farrida Daruwalla
from Vasai-Virar, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bill dated 7th October '20

Address:Vodafone, Mumbai, Maharashtra, India

Customer Name: Ms. Farrida Daruwalla
Customer Account No.:[protected]
Vi Mobile No.: [protected] (Mumbai, Maharashtra)
Bill Date: 7.10.2020
Bill Period: 7.9.2020 to 6.10.2020
My Plan: Entertainment Plus 499

I have today received the bill dated 7th Oct '20. Was surprised to find that the same aggregated to Rs.1587, as against ~Rs.500 odd in the earlier months.
This was because in the current...
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I
Ishan Choudhary
Jan 14, 2022
This thread was updated on Jan 14, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tele-verification call to 59059 dropping

Address:Gandhinagar, Gujarat

I got a new Vi sim card yesterday. I was told that the sim will be activated within 2 hours and then I have to dial 59050 for tele verification. I have tried for more than 10 hours - but upon dialing 59059, the call keeps dropping. I am not able to complete verification. There are network bars showing on my phone for the sim, but I am not being able to get through to 59050 for tele verification. The Vi agency I got the sim card says that...
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S
Shashank Ranganath
from Hyderabad, Telangana
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Data speed

Address:No. 380, 5th stage, 2nd phase RR Nagar, Near Crazy Park.

I have subscribed to a prepaid model and have a daily data of 4gb. The speed is very slow and i can hardly use it. I stay in Bangalore RR Nagar near shakthi hill resorts and have been experiencing this for the past one week....
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My Phone No. [protected], i have ported this number to Jio, but there is an excess paymnet of around 400 Rs., which i want to claim the refund, As i check I do not see any option over their website, nor i can get any person from customer support to talk to them,

So please help me get my refund, I will be happy to provide more information

Thanks
Rakesh Shah
[protected]...
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K
Kayomarz Karai
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Network issue drop calls

Hello Vodafone is the worst network ever seen, drop calls every now and then, internet speed problem 4g speed looks like 2g speed. the company should look i to this or else they will start loosing potential customers, it has become the worst network in fee months....
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2
22hemant
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Vodafone Cellular upc cannot be generated as there are subsisting contractual obligations with your service provider

Since Vodafone is not able provide proper data and calling service to my location getting very poor calling quality and data service, i am trying to port my number to another cellular network service provider. When i am trying to generate porting code i am getting below message.
"upc cannot be generated as there are subsisting contractual obligations with your service provider"

After discussion with Vodafone helpdesk...
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R
Rajapandi Selvaraj
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Network coverage @pin 600075

Address:Vodafone india

Poor Network coverage at pin 600075 for many years, few good customer care executive agreed the coverage is bad in that area, but none could tell when the problem will be solved.
Frequent drop in network speed.
[protected]...
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V
Viresh0204
Oct 21, 2021
This thread was updated on Oct 21, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my 10 year old mobile number is registered on someone else's name.

I (Viresh kumar tomar) have been using my current mobile number ([protected]) since 2010, which i bought on my own id, and in 2014-15 when all smartphones started asking for nano sims i did a sim change as well for the same mobile number using my own id and address proof.

But today on 08 oct 2020 as i downloaded the vi app and entered my mobile
I've come to know that the mobile number that i've been using for the past...
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H
hrithik 47
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Error 38

I just did a top up of sms pack and i have sufficient balance still while sending sms it says error38 can't send sms. Please help....
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Y
Yash14692
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Caller tune subscription without consent/approval (Prepaid Customer)

Address:Vodafone Idea, India

I received an Sms from 54300 about caller tune activation and deduction of Rs 99 from my prepaid balance. All this while I’ve not even touched my phone or requested any caller tune service. It has happened completely without my consent or approval. I request you to cancel the unscrupulous subscription and refund Rs 99 in my prepaid balance which were deducted without my knowledge....
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M
miteshbhimani82
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud calls to cancel my porting

Address:Mumbai, India

As vodafone has severe network issue, i decided to port out yesterday. Today morning i got a call claiming to be a jio representative and told me that my jio network will get activated from tomorrow but before that we have to cancel billing from vodafone and asked me send a sms from my mobile "cancel my number" to 1900. The way she was forcing me to do it immediately i thought it to be fishy. I disconnected my call and called jio agent whose...
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M
Mukesh Lakdawala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted on not used item

Address:Surat

Today i recived message to deduct ₹ 15 from by balance for downloading carban_game from carban8 at 11.56am. At that time i am not useing mobile but i am working on my desktop office work. If i am not useing mobile at that how that one download? This one was absolutely cheating with customers. Please refund my amount for the same...
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G
gauravkotak
from Pune, Maharashtra
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Complain about payment e notice sent after 3 years port the number

I was used vodafone postpaid network before 3 years than i was port number to airtel, after more than 3 years they send e notice for payment of rs.2016, i ask for details for which i was used the services but they denay for given details

My name : gaurav
Mobile no:[protected]...
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D
D. usha Rani
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Irrelevant deduction of balance

Hi,
I have received an sms saying :-
Hello!
Thank you for downloading carban_game from carbun8.
You have been charged rs. 15
Your balance is rs. 27.64

I have neither clicked on any website or downloaded the game.. Requesting to revert the deducted balance as soon as possible!!...
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P
Pareshkumar3377
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Vodafone Postpaid plan cancelation

Vodafone india has cancelled my Post paid plan which i was using since last 8 years. Last year i came to Canada and without using this service i was happy to get the bills. But last week it has been cancelled automatically. And now I am unable to use my whatsapp and facebook. And my number has been given to someone else. Someone else activated my number and started using it. I need some help to get my number back. I have been requesting Vodafone...
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B
BALAJIKANTH R
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Prepaid balance deductions

I am repeatedly facing deductions in my balance every month in the first week. I have not opted for any VAS services. Infact my number is blacklisted for all VAS - even then deductions are happening. Every time I complain, part of the deduction is remitted back to my SIM with a standard message advising me not to click on links or download anything from the web.
In each of my mail, I have repeatedly informed that I use this SIM on...
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S
Saifsaif
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not sending the upc code

I want to port out of Vodafone so I need upc code but when iam requesting for upc code they are sending the same called customer care service as well but they are not giving the proper response. This guys are wantedly doing this like there are many customers who are facing the same issues...
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N
nvrahul
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unsolicited subscriptions

My account is frequently activated with unsolicited subscriptions and services such as caller tunes, Video subscription service, Sports Pack, PAN_GMEBOX_15D_VF

These are clearly unsolicited and needs to be stopped with immediate effect.

Over the past several months, i would have almost paid close to INR 2000/- towards such completely unwanted subscriptions and services.

Please take necessary action...
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