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Vodafone India Complaints & Reviews

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Updated: Nov 26, 2025
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Vodafone India reviews & complaints page 106

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S
SwapnilShivalkar++
from Mumbai, Maharashtra
Oct 18, 2020
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Respected Network Complaint Department of Maharashtra

This is my Mobile Number
[protected]

Lattitude and Longitude
19.73508 and 76.30524

Address Of Network Complaint
Room 33 Lawni Village, Taluka Mantha District Jalna Maharashtra India 431504

We are Facing Network Coverage Problem From last 2 year due to No nearest network Tower ourside ...Indoor and Outdoor Network Coverage Problem in our area

Total Population of Our Village is above 90000 but we are getting network in different area not in our area ... totally Frusted of Network Coverage

Plz Registered Network Complaint As Per TRAI REGULATION And Forward my Concern to RF Network Engineer of Network Team to Resolve the issue of Network Coverage

Plz help us and Resolve the issue of Network Coverage

I m ready to give land for Network Tower installation and doesn't bother about the Packages what company will provide to me

Please Registered The Network Coverage Complaint of Lawani Area of Jalna and intimate us

Allternate Number
[protected]
Vodafone India customer support has been notified about the posted complaint.
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    A
    Ayesha Anam
    Oct 17, 2020
    Resolved
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    Resolved

    I have inadvertantly paid bill of Rs.4, 000 through phonepe and the same is acknowledged by operator.I request you to help me in this regard as the amount involved is substantial.

    Hoping a positive response from your side.
    Aug 5, 2021
    Complaint marked as Resolved 
    Vodafone India customer support has been notified about the posted complaint.
    Verified Support
    Nov 20, 2020
    Vodafone India Customer Care's response
    Dear Customer,

    If you are having any concern regarding Vi then you can write us on email id [protected]@vodafoneidea.com for further assistance.

    Regards,
    Snehal
    I am By mistake Paid bill Vodafone Postpaid Mobile No. [protected] Of ₹1405/- from my Paytm postpaid Account The Operater Refrence No. Is PAYTM[protected]UFUY
    Transaction Id:- [protected]

    Postpaid bill paid of wrong number - Comment #3756556 - Image #0
    I am By Mistake Paid The Vodafone Postpaid Bill of Rate ₹1405/- From My [protected] Paytm Postpaid Account And The Vodafone Postpaid Bill No. Is [protected] operator reference number is:- PAYTM[protected]UFUY
    Account Transaction Id:- [protected]
    Kindly Refund the Amount As soon As Possible.
    Thanks.

    Postpaid bill paid of wrong number - Comment #3756558 - Image #0
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      A
      AbhilashaD
      Oct 17, 2020
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      Vodafone is not clear on how it is calculating the data usage. 11 days after I paid my bill, the app is showing that I've used 97.5 GB data which is not possible. I checked on my phone settings which shows I have only used 25.15 GB data. Customer care says that I can check my daily data usage only after the bill is generated. There is no explanation for the discrepancy. I have no way to check how they have calculated this much data usage.
      This clearly seems fraudulent. Vodafone has shown an impossible amount of data used. It's been 11 days since I paid my bill and I'm left with 6 GB. There is no explanation for how 97.5 GB has been used.
      Vodafone India customer support has been notified about the posted complaint.
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        D
        Deboshree Panja
        Oct 17, 2020
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        I went for sim upgrade from 2g to 4g. They told they can't upgrade. After lots of request they provided SIM but just now the upgradation request got cancelled.

        SIMEX0781458080931602917151641

        This is the sim replacement request number.
        Vodafone India customer support has been notified about the posted complaint.
        This number belongs to my dad.

        He is a aged person. He can't travel for upgrading the sim.
        We have tried to reach customer care executive multiple times but no response.
        Hence, requesting you please send an executive to upgrade the sim.
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          akil_khan85
          from Mumbai, Maharashtra
          Oct 17, 2020
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          I have done recharge on 20th August 2020 of Rs. 269 on vodafone app via gpay UPI Transaction ID[protected] on my mobile no. [protected].
          The recharge didn't happened I called up Vodafone Customer Care and they said our server was down so money will get refunded in next 7 days, it's almost 2 months and after 6 complaints nothing has happened, they don't even have satisfactory explanation whenever I call them.
          Please help to resolve the issue.
          +1 photos
          Vodafone India customer support has been notified about the posted complaint.
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            S
            Somu Somasekhar
            Oct 17, 2020
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            About 3 times amount got deducted due to flash messages and vodafone is not taking care about this, atleast when services get activated they should send deduction messages, but not receving any type of messages.they are telling on third party have done this, we are not responsible.this is how they are stealing the money in the back end.this is not fair
            Vodafone India customer support has been notified about the posted complaint.
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              R
              Ram pratheeshz2
              Oct 17, 2020
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              Dear Vodafone,

              I recharged Rs.449 for my Vodafone prepaid mobile ([protected]) via https://www.myvi.in/prepaid/online-mobile-recharge and pay the amount using onlinesbi . But the recharge was not done and I even did not receive SMS for this recharge while Rs.449 was deducted from SBI account. Transaction details as follows...

              net banking ref number : VSBI[protected]IGAJQJKPE1

              Please do the needful to get it corrected or return my money as early as possible.

              Regards,
              P.RAJENDRAN
              EMAIL : [protected]@gmail.com
              +1 photos
              Vodafone India customer support has been notified about the posted complaint.
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                A
                Amol Nalawade
                Oct 16, 2020
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                Address: At - morewadi tal- bhudargad dist -Kolhapur

                My mobile internet speed is decreased. That's why I am facing many issues. In that day I have online exam but internet connection dropped that effected on my study and exam please resolve this problem immediately.
                Vodafone India customer support has been notified about the posted complaint.
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                  W
                  WorstSamsung
                  from Noida, Uttar Pradesh
                  Oct 16, 2020
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                  Special call charges of rs 1680 + gst charged on my postpaid number [protected] for call made to 51772 in Sep 20 month bill.

                  Spoke to your customer executives who say that you have called these numbers. The info is not correct and we have made no such call on the given number. When i called this number today to verify what fraud is this ; it starts with the warning that this call charges are rs 9 per minute. I am very old vodafone customer and always done my payment before time till Sep 20 but such incidents are bad and encourage to discontinue the service.

                  Pls reverse wrongly added bill Rs.2276 and confirm to enable me to pay my postpaid bill in time.

                  --
                  Nikhil
                  [protected]
                  Vodafone India customer support has been notified about the posted complaint.
                  Oct 29, 2020
                  Updated by WorstSamsung
                  there is no update on it.
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                    S
                    sonuabhi002
                    Oct 16, 2020
                    Resolved
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                    Resolved

                    Website: www.myvi.in

                    I have VI no. [protected] which have given the bill of RS 16202 for Sep 2020 and last month(Aug 2020) bill of 13298. I have tried to complain for Vodafoneidea but they are refuse to take. I had paid the amount of 13298 in Sep 2020 after taking personal loan . I am frustrated and helpless . VI( Vodafoneidea) told this is VAS services charge . My monthly rental is only Rs 499 but without any information and consent they has charge the huge amount Rs13298 and Rs 16202 .My credit limit is on my number is Rs1600 only. Please help me to refund my amount and assure for fair service .
                    Aug 12, 2021
                    Complaint marked as Resolved 
                    Vodafone India customer support has been notified about the posted complaint.
                    Oct 16, 2020
                    Updated by sonuabhi002
                    Please refund my amount
                    Verified Support
                    Nov 20, 2020
                    Vodafone India Customer Care's response
                    Dear Customer,

                    I checked our billing system and found the charges applied are in line with your usage. I express our inability to waive off the amount. You can write us on email id [protected]@vodafoneidea.com for further assistance.

                    Regards,
                    Snehal
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                      A
                      Armita
                      Oct 16, 2020
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                      Hi VodafoneIdea,

                      My mobile no. Is 998******55. I am getting double of the bill every month because of VAS. Kindly provide waveroff for VAS. In romaning internet is not working from past more than 3months on top of that your cosutomer support say I activated this vas while watching some video, how can I watch video without network. It's not justified at all to charge ur coustomer like this. I should not punish to use vodafone.Please don't force me to throw this sim.

                      Regards
                      Armita
                      Vodafone India customer support has been notified about the posted complaint.
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                        J
                        jj280
                        Oct 16, 2020
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                        Resolved

                        Hello, I put my number in safe custody and paid Rs.150 for 3 months. I was told that I would not be charged any more in the 3 months. However, I am still being charged Rs.300-400 every month. When I visit the store, they accepted fault and said they would reverse it but still haven't done yet. When I call customer service they talk rudely and say that they will not reverse the charges. This is a very unprofessional behavior.
                        Aug 5, 2021
                        Complaint marked as Resolved 
                        Vodafone India customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 20, 2020
                        Vodafone India Customer Care's response
                        Dear Customer,

                        As per our records, Reversal of Rs.259.6 is processed against the service request number 4-[protected]. It adjusted in your forthcoming bill.

                        Regards,
                        Snehal
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                          yk2020
                          Oct 16, 2020
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                          I am being followed up by some guy whose number shows on my phone as wrong number and constantly asks me to pay the Vodafone-Idea remaining bill i.e after I ported my number to Airtel. when i ask him what is the bill about, he tells me its the last bill generated after i ported - GST and something.
                          He is telling the services were not immediately shut down after i ported and hence the bill. Now i dont understand if the company didn't shut down the services immediately then how is that my fault ???? why am i being charged for that. when i ported to airtel around 2 months ago i paid all the pending bill, why should i pay the bill generated after my porting ???????????
                          Can somebody explain me.
                          Vodafone India customer support has been notified about the posted complaint.
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                            S
                            shailesh9455
                            Oct 16, 2020
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                            Address: TDS-03 Ghiyanagar IFFCO Phulpur Prayagraj 212404

                            Network is not proper working
                            data not good connectivity
                            call auto drop
                            voice bark
                            call not connect
                            +1 photos
                            Vodafone India customer support has been notified about the posted complaint.
                            Oct 16, 2020
                            Updated by shailesh9455
                            last 6 month face problem
                            Oct 16, 2020
                            Updated by shailesh9455
                            not any solution
                            Oct 16, 2020
                            Updated by shailesh9455
                            Network is not proper working
                            data not good connectivity
                            call auto drop
                            voice bark
                            call not connect

                            this number is very bad network
                            [protected]

                            Location
                            karhan, mau up 276402
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                              vipinpv85
                              Oct 16, 2020
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                              Hi I have been deducted money with my constent by vodafone india. Hello!
                              Thank you for downloading ppu_game from TELESYNC_SOLUTION.
                              You have been charged Rs. 10
                              Your balance is Rs. 156.75
                              +1 photos
                              Vodafone India customer support has been notified about the posted complaint.
                              Oct 16, 2020
                              Updated by vipinpv85
                              I have been deducted money from from my pre paid balance without my constent. I have not accesses or requested for ppu_game
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                                karthikeyanms
                                Oct 16, 2020
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                                Address: boisar
                                Website: Boisar

                                Since 15/10/2020 00:00:00 No Vodafone services
                                Vodafone India customer support has been notified about the posted complaint.
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                                  imkeshav057
                                  Oct 16, 2020
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                                  Resolved

                                  What the hell is this ?? It has been more than 10 days since I registered for VI choice connection. I got activation message withhin 2 minutes after verifying my documents but so far I am not receiving network on my Vi. I tried everything. I changed sim slot. I changed device. I even move to Vi store but nothing helped me. And daily at 4:30 PM I receive message from Vi on my alternate number that you are on step back from tele-verification. Now tell me how can I call if I would have no network on my sim ? This is the last message I am sending to you. If I would not get my solution then I will have to opt the door of consumer forum. I have seen negative comments from many people on your pages with screenshot. This shows how your company is deceiving its customers.

                                  My Vodafone no. : [protected]
                                  Alternate no. : [protected]
                                  Aug 8, 2021
                                  Complaint marked as Resolved 
                                  Vodafone India customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 20, 2020
                                  Vodafone India Customer Care's response
                                  Dear Customer,

                                  If you are having any concern regarding Vi then you can write us on email id [protected]@vodafoneidea.com for further assistance.

                                  Regards,
                                  Snehal
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                                    Yashaswi Dotiya
                                    Oct 16, 2020
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                                    Hi Team,

                                    I am not able to make any calls nor receive any on my vi number. Also, whenever i try to recharge the phone thinking if plan has expired, it is always getting denied.

                                    Please help in resolving issue.
                                    Vodafone India customer support has been notified about the posted complaint.
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                                      sam_96
                                      Oct 16, 2020
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                                      I recharged my Vodafone number twice with valid recharge amount from the chart, the amount was debited but recharge unsuccessful.
                                      The following message was received:
                                      217:Sorry! This recharge is not available.
                                      Vodafone India customer support has been notified about the posted complaint.
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                                        tausay86
                                        Oct 15, 2020
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                                        No network since morning on 15-Oct-2020 and no information from Vodafone Idea at all.
                                        Not single a message about whats going on.
                                        Vodafone India customer support has been notified about the posted complaint.
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