Vodafone India Complaints & Reviews

Respected Network Complaint Department of Maharashtra

This is my Mobile Number
[protected]

Lattitude and Longitude
19.73508 and 76.30524

Address Of Network Complaint
Room 33 Lawni Village, Taluka Mantha District Jalna Maharashtra India 431504

We are Facing Network Coverage Problem From last 2 year due to No nearest network Tower ourside ...Indoor and Outdoor Network Coverage Problem in our area

Total Population of Our Village is above 90000 but we are getting network in different area not in our area ... totally Frusted of Network Coverage

Plz Registered Network Complaint As Per TRAI REGULATION And Forward my Concern to RF Network Engineer of Network Team to Resolve the issue of Network Coverage

Plz help us and Resolve the issue of Network Coverage

I m ready to give land for Network Tower installation and doesn't bother about the Packages what company will provide to me

Please Registered The Network Coverage Complaint of Lawani Area of Jalna and intimate us

Allternate Number
[protected]

I have inadvertantly paid bill of Rs.4, 000 through phonepe and the same is acknowledged by operator.I request you to help me in this regard as the amount involved is substantial.

Hoping a positive response from your side.

Vodafone is not clear on how it is calculating the data usage. 11 days after I paid my bill, the app is showing that I've used 97.5 GB data which is not possible. I checked on my phone settings which shows I have only used 25.15 GB data. Customer care says that I can check my daily data usage only after the bill is generated. There is no explanation for the discrepancy. I have no way to check how they have calculated this much data usage.
This clearly seems fraudulent. Vodafone has shown an impossible amount of data used. It's been 11 days since I paid my bill and I'm left with 6 GB. There is no explanation for how 97.5 GB has been used.

I went for sim upgrade from 2g to 4g. They told they can't upgrade. After lots of request they provided SIM but just now the upgradation request got cancelled.

SIMEX0781458080931602917151641

This is the sim replacement request number.

I have done recharge on 20th August 2020 of Rs. 269 on vodafone app via gpay UPI Transaction ID[protected] on my mobile no. [protected].
The recharge didn't happened I called up Vodafone Customer Care and they said our server was down so money will get refunded in next 7 days, it's almost 2 months and after 6 complaints nothing has happened, they don't even have satisfactory explanation whenever I call them.
Please help to resolve the issue.

About 3 times amount got deducted due to flash messages and vodafone is not taking care about this, atleast when services get activated they should send deduction messages, but not receving any type of messages.they are telling on third party have done this, we are not responsible.this is how they are stealing the money in the back end.this is not fair

Dear Vodafone,

I recharged Rs.449 for my Vodafone prepaid mobile ([protected]) via https://www.myvi.in/prepaid/online-mobile-recharge and pay the amount using onlinesbi . But the recharge was not done and I even did not receive SMS for this recharge while Rs.449 was deducted from SBI account. Transaction details as follows...

net banking ref number : VSBI[protected]IGAJQJKPE1

Please do the needful to get it corrected or return my money as early as possible.

Regards,
P.RAJENDRAN
EMAIL : [protected]@gmail.com

My mobile internet speed is decreased. That's why I am facing many issues. In that day I have online exam but internet connection dropped that effected on my study and exam please resolve this problem immediately.

Special call charges of rs 1680 + gst charged on my postpaid number [protected] for call made to 51772 in Sep 20 month bill.

Spoke to your customer executives who say that you have called these numbers. The info is not correct and we have made no such call on the given number. When i called this number today to verify what fraud is this ; it starts with the warning that this call charges are rs 9 per minute. I am very old vodafone customer and always done my payment before time till Sep 20 but such incidents are bad and encourage to discontinue the service.

Pls reverse wrongly added bill Rs.2276 and confirm to enable me to pay my postpaid bill in time.

--
Nikhil
[protected]

I have VI no. [protected] which have given the bill of RS 16202 for Sep 2020 and last month(Aug 2020) bill of 13298. I have tried to complain for Vodafoneidea but they are refuse to take. I had paid the amount of 13298 in Sep 2020 after taking personal loan . I am frustrated and helpless . VI( Vodafoneidea) told this is VAS services charge . My monthly rental is only Rs 499 but without any information and consent they has charge the huge amount Rs13298 and Rs 16202 .My credit limit is on my number is Rs1600 only. Please help me to refund my amount and assure for fair service .

Hi VodafoneIdea,

My mobile no. Is 998******55. I am getting double of the bill every month because of VAS. Kindly provide waveroff for VAS. In romaning internet is not working from past more than 3months on top of that your cosutomer support say I activated this vas while watching some video, how can I watch video without network. It's not justified at all to charge ur coustomer like this. I should not punish to use vodafone.Please don't force me to throw this sim.

Regards
Armita

Hello, I put my number in safe custody and paid Rs.150 for 3 months. I was told that I would not be charged any more in the 3 months. However, I am still being charged Rs.300-400 every month. When I visit the store, they accepted fault and said they would reverse it but still haven't done yet. When I call customer service they talk rudely and say that they will not reverse the charges. This is a very unprofessional behavior.

I am being followed up by some guy whose number shows on my phone as wrong number and constantly asks me to pay the Vodafone-Idea remaining bill i.e after I ported my number to Airtel. when i ask him what is the bill about, he tells me its the last bill generated after i ported - GST and something.
He is telling the services were not immediately shut down after i ported and hence the bill. Now i dont understand if the company didn't shut down the services immediately then how is that my fault ???? why am i being charged for that. when i ported to airtel around 2 months ago i paid all the pending bill, why should i pay the bill generated after my porting ???????????
Can somebody explain me.

Network is not proper working
data not good connectivity
call auto drop
voice bark
call not connect

Hi I have been deducted money with my constent by vodafone india. Hello!
Thank you for downloading ppu_game from TELESYNC_SOLUTION.
You have been charged Rs. 10
Your balance is Rs. 156.75

Since 15/10/2020 00:00:00 No Vodafone services

What the hell is this ?? It has been more than 10 days since I registered for VI choice connection. I got activation message withhin 2 minutes after verifying my documents but so far I am not receiving network on my Vi. I tried everything. I changed sim slot. I changed device. I even move to Vi store but nothing helped me. And daily at 4:30 PM I receive message from Vi on my alternate number that you are on step back from tele-verification. Now tell me how can I call if I would have no network on my sim ? This is the last message I am sending to you. If I would not get my solution then I will have to opt the door of consumer forum. I have seen negative comments from many people on your pages with screenshot. This shows how your company is deceiving its customers.

My Vodafone no. : [protected]
Alternate no. : [protected]

Hi Team,

I am not able to make any calls nor receive any on my vi number. Also, whenever i try to recharge the phone thinking if plan has expired, it is always getting denied.

Please help in resolving issue.

I recharged my Vodafone number twice with valid recharge amount from the chart, the amount was debited but recharge unsuccessful.
The following message was received:
217:Sorry! This recharge is not available.

No network since morning on 15-Oct-2020 and no information from Vodafone Idea at all.
Not single a message about whats going on.