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Vodafone India Complaints & Reviews

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Last updated Mar 28, 2024
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Vodafone India reviews & complaints page 1092

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V
veenugoyal
from Akbarpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong Billing

Address:Haryana

Dear Sir,

From 5TH of March I am trying to coordinate with you but you people didn’t want to listen me.

This is final reminder and request kindly look into the matter and do the needful.

Regards,
Vineet


From: Vineet Goyal [mailto:[protected]@shivalikprints.com]
Sent: Thursday, March 07, 2013 5:32 PM
To: 'nodal.[protected]@vodafone.com'
Subject:...
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V
vinaymohanmanda
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Vodafone deactivate blackberry services - its been 5 days now and the issue not resolved yet

Address:Hyderabad, Andhra Pradesh

My name is vinay and have been using vodafone services for more than 2 years now.


I am really not sure for some reason my basic blackberry services got deactivated from my number on friday march 8th and i am really finding it very difficult to manage my corporate mails without these services being active.

I have contacted customer care several times for this issue from past 5 days now and despite of several...
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F
fantabulous
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Improper service and treatment despite regular complaints

Address:Mumbai City, Maharashtra

I am a regular user of Vodafone Live (Rs. 99/- package). However over the past few months I have stopped receiving messages on expiry of the valid period. Despite regular complaints nothing has been done. The very next day of the validity getting over, a lot of my balance is deducted and the notification of balance deduction comes late in the evening by which time I have already lost a lot of money.

The customer care people...
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M
manju.khatri
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Excessive bill & Fraudulent Transaction

Address:Ghaziabad, Uttar Pradesh

This is regarding the excess phone bills for mobile number [protected], I have been constantly receiving since the past few months.
My name :- Manju Khatri
Mobile Number :- [protected], [protected]

In this particular instance, a bill of around Rs.8745 was generated for my number for the month of January 2013.
On asking for the details for this bill, I have been constantly told that the bill is due to data...
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V
vinod2884
from banaglore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Vodafone added 2 plan in my bill but i am using only 1 plan

Address:Bangalore, Karnataka

Hello Sir/Mam,

I am vinod kumar from Bangalore.Here i am phasing problem since from 12

December 2012 with Vodafone Post paid Internet connection,with two Plan

MBB_CAP_750_30d_R_PROMO_3G and MBB_CAP_250_30d_R_PROMO_3G.

When i connected to Vodafone through one outside dealer,that time by

mistake in place of MBB_CAP_250_30d_R_PROMO_3G Plan Dealer made it
br...
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A
arjunjaidka
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

incorrect pack activated

Address:West Delhi, Delhi

Sir/ Madam,
Few months back I converted my number from prepaid to postpaid as i got an offer from Vodafone.
They anonymously activated Blackberrt 399 plan on my number though I was using an Iphone. Now the point is to use a blackberry plan u must be having a blackberry mobile phone which is pretty obvious, as i am using an Iphone right now then how i was charged with Rs. 399/- on my number for activation of blackberry plan?br...
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S
sudeep.mali31
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Warning for bill payment without giving itemized bill details

Address:Mumbai City, Maharashtra

Respected Sir/Madam,

This is Sudeep Prakash Mali,notify you that I have been warned for disconnection of my current mobile connection of [protected] for not paying the pending bills of another mobile connection [protected] without giving any itemised bill details.

Being a customer this is right to know the bill details so that I can make the payment with the satisfaction.Without providing the itemised bill details,Company...
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S
sc256
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrongly billed / their careless mistake

Address:Mumbai City, Maharashtra

I’ve been on a hold for 46 min with out any help for my mom's bill today, which is a new connection , Imagine me facing crap with the very first bill I wonder how will this carry on and when I called back I was informed that they cannot transfer the line to the billing ..Wow! either of the ex's are liars In fact Id say Vodafone itself is a big time Liar, coz when we have to get a new connection there are hundreds of things promises...
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N
naman1984
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unnecessary msg number 57886

Address:Ahmedabad, Gujarat

vodafone has put the Flash message services in my numbers by default without intimation to me. these messages are not for free of cost. customer will be charged with 3 Rs if clicks OK. These messages are very much disturbing. and to deactivate this service, the customers are being charged 3Rs unnecessarily. This kind of services should be stopped. Every company should respect the interest of the customers before burdening them with unnecessary...
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A
Aditya Sharma A Positive
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Outgoing blocked recharge not processed since more than 2 weeks

Address:Maharashtra

Took two weeks for prepaid card activation and even now my outgoing is still not working even though I had taken a recharge of Rs 250 at the time of taking the SIM card. I have made so many calls and emails and complaints. No proper response and massive delays. I’m totally fed up!...
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A
anilvara
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong bill amount deducted in postpaid

Address:Gujarat

i am Anil vara. i have VODAFONE postpaid CUG card which is given by company.
i have been activated 1 GB GPRS internet plan on my mobile no. [protected]

in that january month bill come 11270 Rs.
i have been ask for detail bill in that its shows i had used 2 GB internet.

same problem remain for first week in february.

i have cheked the internet usage in my phone its found usage only...
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K
kunalgogia1
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bbm not working

i got my bbm 129 pack activated on 21 feburary 2013 and by thursday dated 28 feburary 2013 it stopped working.From then i have called the customer care for atleast 10 time (once every day) and i visited the vodafone store and they told me to change the sim which costed rs 25 and still i cant use my bbm.please help me!...
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S
shri_sawant
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Excess bill charged & service disconnected

Address:Mumbai City, Maharashtra

Hi,

I had been using this telecom service (cell #[protected]) since 2006 and had never defaulted any payment, the reason for which my credit limit was increased to Rs 9000/-

However a couple of months back when I started the Blackberry service (399 Unlimited plan) I had enquired the complete usage details with Vodafone customer support and was informed that the downloads were to be totally free, except for live...
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NARESHXYX
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad GPRS Services

Address:Panipat, Haryana

My name is Naresh Kumar, I have got activated an Internet pack of Rs123 which is valid for one month with 1 GB data, and want to use this net pack on my PC but when I connect my PC with Internet using my NOKIA E63 phone as modem with the help of Nokia PC suit, in the beginning it gets connected but after 5 or 10 minutes it gets disconnected itself then I have to reconnect it. I have talked to Vodafone customer care a number of times but...
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H
Hemanta Das
from Mumbai, Maharashtra
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Fails to Recharge & Refunding Rs.127/-

Address:Kandhamal, Odisha

Sir,
1)On dtd.21/02/2013 through online I paid Rs.98/- for Recharge of Internet pack to Vodafone Prepaid (2G) Mobile No.[protected] the details information to whom the amount paid cited below-
Payment Id[protected],Payment Remarks 0222,Prepaid Mobile Recharger,Euronet Worldwide India Pvt. Ltd., West Quadrant,IInd Floor,ILFS Financial CTRE,BKC,Bandra-400051
2)On dtd. 24/02/2013 through BPC-Bill Desk online payment of Rs.29/-...
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AnubhavKKaushik
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Problem not get resolved

Address:Haryana

Dear Sir/Mam

Since Morning I a trying to take out Duplicate Bill, but Vodaphone website is not working. I called 111 & post a request for Duplicate bill processing on my email Id. Then again I called up 111 ,First time Mr. Inderjeet (149787) and ask help from him, First of all he is not able to understand my Problem, I ask him to transfer my call to Senior but he say he is not able to transfer the call.
After that...
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A
amitshrivastava993
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charged Wrongly

Address:South Delhi, Delhi

I am requesting for hard copy of my bill and they never delivered and when I did not paid the amount they charged me late payment fine (Which is obvious) but is it not obvious that if a consumer is complaining again and again for the bill he is not getting it delivered. When called to there customer services they are the most Pathetic people sitting there. They reply you like they are giving you a loan. When we say that we will not use the...
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H
harmeet298
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

port number

Address:New Delhi, Delhi

Dear Team

I had given request for porting no to vodafone store on 16/2/2013 for which they had not forward to Aircel
Again request has given to vodafone store on 25/2/2013 which has been forward the same day to aircel
but till date that request has reached to aircel office, I had visisted 10 time to vodafone store lajpat nagar
but no one want to take pain to resolve the issue
phone no is [protected]br...
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ankiinala
from Visakhapatnam, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unethical Business

Address:Hyderabad, Andhra Pradesh

Hi Team,

I have taken a post paid connection, [protected], with advanced rental of Rs.499/- under corporate connection from my company on Nov 15 2012. Outgoing calls are barred in a week's time stating that there are multiple connections. They have asked me to provide canceled cheque to avoid disconnection. I have told them to disconnect and refund my money. No response.

I am getting calls from collection...
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S
srijankumar
Jul 4, 2021
This thread was updated on Jul 4, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Flash Messages

Address:Gujarat

I am getting flooded by flash messages on my vodafone number. Have complained more than 10 times on 198, but still it doesn't stop. Each time they tell to send some "CAN FLASH" message to 144, deactivate flash on vodafone services in hanset, or they just take complains and say it will be stopped in next 4 hours. The message keeps on coming all day and night, whenever I have to use my phone, i need to cancel around 50-100 messages....
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