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Vodafone India
Vodafone Essar Ltd.
Customer satisfaction rating: 37%
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21959
COMPLAINTS
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Vodafone India Customer Care

Vodafone Essar Ltd.

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Address
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India - 400013

Customer Care Phone Numbers and Contacts

Phone:
Phone:
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839
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525
+91 98 2009 8200  (24x7 Support)
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880
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445

Additional info
Circle Head Office
2nd Floor, Skyline Icon, 86/92, Andheri Kurla Road, Marol Naka, Near Mittal Industrial Estate, Andheri East, Mumbai 400059

Vodafone Complaints
2nd Floor, Skyline Icon, 86/92, Andheri Kurla Road, Marol Naka, Nr Mittal Industrial Estate, Andheri East, Mumbai – 400059

Customer satisfaction rating
37%
Complaints
21959
Pending
0
Resolved
7921
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So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon 12:00 am - 12:00 am
Tue 12:00 am - 12:00 am
Wed 12:00 am - 12:00 am
Thu 12:00 am - 12:00 am
Fri 12:00 am - 12:00 am
Sat 12:00 am - 12:00 am
Sun 12:00 am - 12:00 am

Vodafone India related photos (4306)

Vodafone India Complaints & Reviews

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[Resolved]

 swathika
i am going to file the case throw CONSUMER COURT.
I am collecting consumer court details very soon sure i will file case..My ambition is voda phone will get punishment.
My father is collecting all details,he knows very well avout filing case.
Complaint marked as Resolved Aug 13, 2020
Eleven corporate connections under group 5678 issued to Bodycote Metallurgical Services Pvt. Ltd Plot No. 64-65, Phase VI, Sector 37, Udyog Vihar, Gurgaon - 122 001 since June 2007 has been totally neglected in spite of repeated reminders given on e-mail. Poor connectivity, excess billing and various other matters had been discussed in detail with your staffs and customer service many times.

Under the above foregoing we may have to seek the services of another service provider if our complainyts are not attended by 6th.

This would be our last and final communication on this issue failing which we will be forced to surrender all our connections.

Thanks & Best regards,

C. SATHEENDRAN
MARKETING MANAGER

BODYCOTE METALLURGICAL SERVICES INDIA PVT. LTD
PLOT NO. 64-65, PHASE VI, SECTOR 37, UDYOG VIHAR,
GURGAON - 122 011 (HARYANA) INDIA

CELL nO. + 91 [protected]

satheendran.[protected]@bodycote.com
[protected]@gmail.com
I am a costomer of Voda Phone. My Mobile No. is[protected]. 05 months before your representative contact me for convert my mob. from pre paid to post paid. she said that if you de satisty, any time you will change from post paid to pre paid. When I contact for post paid to pre paid. Your official said that after 6 month it is posible.

One Cheque amount Rs. 550/- dishonoured by my mistake. When it come to my notice, I tel to costoer care that please represent the cheque. I also ready to issue another cheque. But I received a legal notice.

now I am less useing my Voda Phone connection and I had purchase a another No. of another company.
Hi friends ,
My humble request is please read this following completely, and pleases forward to all,

Please be careful about VODAPHONE Service,

When they offered 3months validity recharging they will provide you only 1 month validity, as they promising for 3 months validity but they are not sticking to their promise

First they send message like bellow

“The validity of your Vodafone Prepaid has ended! Recharge with Rs299 & get 3 months validity, Rs25 Talk time, local Vodafone [protected]@30p & local [protected]@50p”.

Then when you use this above plan for your cell then they will GIVE you 25rs of Talk time and validity giving instead of 3 months they will give you only 1 month,
And if you querying to customer care like this problems they will not respond correctly, and then if you try to contact to MANAGER they will NEGLECT you instead of solve your problems.

The following scenario happen with one of my friend
He use above plan by paying for that offer that will not be activated within specified time, after specified time when he contact to VODAPHONE store they will respond like this
“Hello! Your service registration number is XXXXXXXXX. We shall respond to your query after 3 days”,
but after 3 days he would not got that above offer, then he again contact VODAPHONE store then they will respond like this,
“We are unable to activate your request”,
After that when he asked for money back and cancels activation for that they will take 4 months.

These all happen with lot of my friends, they lost lots of money, time and peace of mind.
This may happen with you also, so while before applying any offers of VODAPHONE please check 10 times.
i am trying to call my friend but i first got a reply as ''currently unavailable'' and later it was totally in engagamode with no reply the mobile number which i tried was [protected]..what is d problem with that mobile
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i hav purchased a sim card from mobile store and they were asking for double the price .
As sim was of 99/- and it is even printed back side that is of 99/- but mobile store people hav charged 200/- from me, they said that there is a strike in gurgoan so v r selling at a higher price.
This is simpally black marketing at least we come to these mobile store outlets as we believe that we wont be cheated but in return these mobile store outlets r doing the same like normal shopkeepers.
I believe there would be some action should be taken from this consideration.The place is in 31 sector gurgoan from where i hav purchased this sim. i believe that these kind of outlets doesent hols any kind of relevence...
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    Vodafone — Cheating and misleading [Resolved]

     shah gaurang
    Worst service of Vodafone.

    Due to there mistake (wrong CUG plan update in there record) My cell phone bill...
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    [Resolved]

     Arpit Bhalla
    I am customer of Vodafone with mobile no. [protected], on 27.1.08 they have activated a caller tune on my mobile without my consent and knowledge moreover they have even deducted charges applicable thereafter,
    I called them after 2 minutes of activating this service they are refusing to even register my complaint, and refund my amount Further they have now estopped from attending my calls which I am making to their customer care.
    Complaint marked as Resolved Aug 13, 2020
    i am a business customer at vodafone, acc no. = [protected].
    Acc. name - Arctic Steel Engineering
    Address - 47 huntstown Drive
    Clonsilla, Dublin 15
    I requested that number[protected] and modem number[protected] be removed from my account in writting at the vodafone store (lower Level) in the Blanchardstown shopping centre at least 5 weeks ago.
    on the 9th of april i recieved a bill, invoice no. [protected] with the two numbers still charged to my account.
    € 218.50 for no [protected] and € 29.98 for modem number [protected].
    can you please address this problem as soon as possible
    Alan Cooper
    Today I received three messages saying that your subscription to MCI has been activated, your request for MCI alerts have been registered and finally Your request for MCI alerts has been accepted. Then I suddenly saw that 30 Rs. had been deducted from my account. I even don't know the full form of MCI. I never requested for such type of alerts. This is really ridiculous. Such type of things really prompt us to put a legal case against such type of private companies. Please deactivate such type of alert from my cell phone and refund my money.
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      [Resolved]

       Kedar Mahadik
      Dear Sir

      My self purchased 2 SIm card from vodafone (old name Hutch) on post paid basis.I was receiving the bills on time.But i discontinued both the lines and paid all out stanting thru credit card in the month of october. i have the credit card statement in that they debited me INR 2344.00. After that I informed to custmer care service of Vodafone with proper currespondance. But Till today,every month they are sending me the bills for those lines which i was discontinued from Month of November. After getting so many call from Vodafone Agencies till today they are not updating their system. Now i received one letter from Advocate for legal action against non receipt of payment.
      for the month of Nov-07 to Jan-08.

      Please advice me the suggestion to avoiding any legal formalities.

      Regards
      Kedar
      Complaint marked as Resolved Aug 13, 2020
      i want see my complet bills report. my numbers is -[protected],[protected],[protected],[protected],[protected],
      bill not received
      date- last month
      biil cycle up to 28th june
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        [Resolved]

         Ashish Kumar Sharma
        I am staying in Delhi and using a Vodafone postpaid connection. I reached Jammu on 24 Jan 08 and my phone stopped working. After more than 15 calls to Vodafone customer care and emails no one was willing/able to define the problem. Every one gave different versions of problem and solutions which were not practical. Some interesting versions/solutions are as below:

        a) One of the executive old me that may be my SIM is defective and it needs to be changed. When i asked how to do that, i was told that Vodafone will/can send the SIM to my billing address, then i can come to Delhi to collect the SIM and go back to Jammu and try if it works.
        b) Another one told me that my National Roaming is not activated. When i asked him that i have reached Jammu how can i do that, he told me that i can ask some one in Delhi to deposit the money and then SMS some code from my phone to 111. I asked him that even if i ask some to deposit the money how can i SMS if my phone is not working. He had no answers. He told me to wait and Voda fone will call back and tell what to do. But i received no call.
        c) After this almost more than 5 executives and 3 supervisers told me that there is no problem with my national roaming but there seems to be some other problem and they will call me back with definition of problem and solution but i received no calls.
        d) All the executives gave me different time periods by which my problem will be found/solved and this time period ranged from 2 hrs. to 72 hrs. When i tried to explain them that since i am on roaming that means i am out of my region and i will not be there for life so i need your help urgently, again i got the same promise that they will call me again with in 10 mins. but there was no call.
        Ultimately i gave up and didnot make any attempt to contact Vodafone on 26th and 27th Jan.
        e) Then i received first call from Vodafone only on 28 Jan 08 and the person on other side told me that he was from some Networking department and the problem is that my National Roaming is not activated. I told him that the customer care executives have repeatedly told me that my National Roaming is activated he replied that this is not his domain and he cannot help me.

        I am really disappointed by the response i got from Vodafone. There was no effort to solve my problem. When i bought the SIM no body told me that there is something called as National Roaming. And nobody will deny that the sales force never provides full information when they are selling the new connection. Their only concern is to complete the sale and increase their numers.
        Complaint marked as Resolved Aug 13, 2020
        Dear Sir,

        My name is Mrs.Paravathi, My phone no is # +91 [protected]
        As I had brought my SIM from Local retailer on[protected].

        As my SIM is disconnected on[protected] & iam unable to get incomming and outgoing calls ,and it is badly required to get connection today itself .

        But i had submited all my Identity's and Proofs on the purchase day its self..

        SIM NO:[protected]
        Month of Mfg :Oct-07

        So plz take immideate action on this sir....Which i had provided all the details in time...


        Thanks & regards
        Mrs.Paravathi
        Dear Sir,

        Pls note that I m a Vodafone Mbl No:[protected]. My frd dial *123#308 few minute come one msg. my 50/- less in mobile,
        how to deactivate my mobile.
        hello

        sir

        My Vodafone Mbl No:[protected]. My frd dial *123#308 few minute come one msg and less 50/- in mobile,
        but i dnot now whom servcies activate my mobile
        and to plzzzzzzzzzz
        How to deactivate this servcies my mobile
        I wants to go from post paid to pree paid please do the needful
        B.Chauhan
        [protected]
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        Bull sheet service !!! I have used most of all the mobiles services i.e BPL, TATA, Reliance etc., but this is the worst service I have come across. I have heard from the ex employee of HUTCH that the call centers are purpose fully droppiong the lines as there remunerations are based on the numbers of call received or some connectivity charges.

        If this goes on one day I will have to give up all my 5 mobiles.
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          [Resolved]

           shyam nagesh ayachit
          dear sir i am using vodafone serv for the past 1 year
          recently they are advertising that
          all local colls will be charged rs1/
          you can clearly see a man standing near public phone
          it means that all call charges are rs1/ per phone
          but while asking on help line they say that this offer is not valid to life time costumers this is not correct i hearby request you to kind look into it and give your comment in this regard

          thanking you
          yoursfaithfully
          shyam
          [protected]
          Complaint marked as Resolved Aug 13, 2020
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            [Resolved]

             sudip paudel
            Its been more than one month from sending the VL to the number.But no setting for Vodafone live came to my no.Whenever a talk to CSE they keep on saying i will send it in a few minutes.
            Even the service registration no. for my query has out dated by month.
            Complaint marked as Resolved Aug 13, 2020
            WHY VODAFONE LIVE NOT ACTIVATE IN HTC WINDOW MOBILE
            my name is sivasankarvegi my mobile no [protected], i want to internet settings, gprs settings
            my mobile nodle no : LG1600
            I M SHAGANDEEP DHOSIWAL MY NUMBER IS [protected] MAIN 10BAAR CUSTOMER CARE BATHINDA JA KAR AYA HOON PAR KOI SUNTA HI NAHI ITNI BEKAR SERVICE HAI.MERI KOI NAHI SUNTA.MAINE CUSTOMER CARE CHD BHI BAAT KI MAGAR UNHONE MERI CUSTOMER CARE HI BAND KAR DI ABHI BHI MERI PROB SOLVE NAHI HUE HAI.KISI KO KARNA NAHI AATA .SBHI BEKAR BITHA RAKHE HAI SERVICE PAR.MERI PROB YEH HAI KI MAIN MOBILE PAR VODAFONE LIVE NAHI USE KAR PA RAHA HOON BUSS YEH DOOR KAR DO NAHI TO MAIN NUMBER BAND KAR DETA HOON MAY BE AAP IS PAR DHAYAN DOGE THANKS
            I am using your service since many years my no. is [protected]. In the earlier year i was charged vodafone live which i have not used and i was informed that it had default settings with the handset Iphone , at that time i have stop the service my sending an sms. In December 2010 i had replaced my sim card since than i have been charged again Rs.291 in Jan,11 Bill and Rs.591 Feb,11.

            As i have already text earlier of disconnecting the service and it started again on its own. I have already register a complaint, complaint no. is [protected]. I didn't get any response also visited vodafone stores they cant help it, they gave me the email address and a no. i called up didn't get appropriate response after holding it for 21.36 min.
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              Vodafone — Bill details [Resolved]

               Rashtar Deepak Bansal
              Hi
              My mobile number is [protected].I have called so many times for the issue of bill.There has been extra amount added.I...
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              [Resolved]

               Deepak kumar Vishwakarma
              My mob. No. [protected]

              Name Deepak kumar Vishwakarma
              Applied for Post paid connection
              My Prepaid Simcard disabled without giving me the postpaid sim

              I have informed the executives but then also they did this mistake
              Customer care executives have no solution for this
              Before giving any connection the please you, but after giving them a cheque they dont know you, what type of executive they have hired

              what should i do...
              Complaint marked as Resolved Dec 16, 2016
              Verified Support
              Vodafone India Customer Care's response Feb 02, 2013
              Hello Ankit,

              Thank you for writing to us. We apologize for the inconvenience caused to you. Please share your current and alternate contact number here http://bit.ly/YqsgKd so that we can assist you further.

              Regards,
              Vodafone Customer Care, Karnataka.
              your vodafone executive wrong commetment ,my mob no [protected] i am change my connection, my mob no is prepaid but vodafone executive for change my connection but not start my postpaid connection ,vodafone executive not recive my call, vodafone executive number is [protected],please call me and short out my proublem my anuther cell no [protected]

              please short out my proublem


              please call me argently my self sugam jain










              please call me argently my self sugam jain
              my mobile number is [protected]. i had requested for converting my no. from pre-paid to post-paid on 22.02.2008. i hav given all my required docs. to your dsa name"abstract solutions(p) ltd." address- A-14, okhala industrial area, phase-1, new delhi-110020. they hav taken the sim amount of rs. 250/- but uptil now neither my number has transfered nor i hav got any response from their side. now whn i call their number they dont even pick the phone. please rply me ASAP n my given number.

              Vodofonw — Wrong Person is working in good Company Please throw him Out.

              Dear friends,
              Umesh Dodamani is working in Vodofone Bangalore his number is :[protected].
              I want his company Address Please help me to finding his company address Because he left his home 1 year back only,
              his is not taking care of his family (two childrens (one girl 6 years old and one boy 4 years old) and wife home maker).

              We are register a Dover Harashment Case and Divi Act case from Mahila Mandal.
              he is not ready to attend court also so police is taken arrest warranty on his and his Mother and Elder Brother his is working as a School Teacher near Dharwad


              I REQUEST YOUR HIGHLY ESTEEMED OFFICE TO PLEASE LOOK INTO THE
              MATTER, AND REPLY ME BACK APPROPIATELY.
              REGARDS,
              Sudhir.I
              [protected]
              Dear friends,
              Umesh Dodamani is working in Vodofone Bangalore his number is :[protected].
              I want his company Address Please help me to finding his company address Because he left his home 1 year back only,
              his is not taking care of his family (two childrens (one girl 6 years old and one boy 4 years old) and wife home maker).

              We are register a Dover Harashment Case and Divi Act case from Mahila Mandal.
              he is not ready to attend court also so police is taken arrest warranty on his and his Mother and Elder Brother his is working as a School Teacher near Dharwad


              I REQUEST YOUR HIGHLY ESTEEMED OFFICE TO PLEASE LOOK INTO THE
              MATTER, AND REPLY ME BACK APPROPIATELY.
              REGARDS,
              Sudhir.I
              [protected]
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              Dear friends,

              A Wrong Person is working in Good Company Please throw him Out...

              Umesh Dodamani is working in Vodofone Bangalore his number is :[protected].
              I want his company Address Please help me to finding his company address Because he left his home 1 year back only,
              his is not taking care of his family (two childrens (one girl 6 years old and one boy 4 years old) and wife home maker).

              We are register a Dover Harashment Case and Divi Act case from Mahila Mandal In Bijapur Police Station and They are Arrested Umesh, his Mother, Sister and Brother but they came out on bail.
              he is not ready to attend court also so police is taken arrest warranty on his and his Mother and Elder Brother his is working as a School Teacher near Dharwad



              I REQUEST YOUR HIGHLY ESTEEMED OFFICE TO PLEASE LOOK INTO THE
              MATTER, AND REPLY ME BACK APPROPIATELY.

              REGARDS,
              Sudhir.I
              sudhi.[protected]@yahoo.co.in
              [protected]
              Hi,
              My Name is Jashpal Parmar. I purchased a post paid connection, no. [protected] on 3rd September 2011. My no was activated on 7th Sep 2011 but the same day due to technical problem, the connection was again lost. I was not able to make outgoing calls nor able to receive incoming calls saying . I have been to customer care thrice and they reply saying same thing that they are following up through mail with IT. The customer care is vodafone centre opposite Grafite India. Kindly resolve my problem.
              Their employees dont know how to speak also, one of their executive came to our office for postpaid connection so I also applied for one, I gave all my necessary documents and in return he gave me a sim card without mobile number stating that we will give u a call soon and will give you a mob number and would activate the sim. After a week also I didn't got any call, I reached vodafone call center where they suggested me to walk down to vodafone store, some how I took time and went there, it was the kormangala Bangalore store this concerned person Rohan attended me and he couldn't help me out he just said that the sim is useless u can take it back gave me an email id stating that just inform them on this id they will TRY to track your docs, other than that I cant do anything.. IS this the way they treat their customers I am really upset and I dont think so I would buy vodafone anytime in my life... Really a sad part but seriously i am pissed off because of this incident
              dear Vodafone
              refer my emails sent to Vodafone care on 15 July no reply has been received from you in two working days as promised
              i have been mistreated and mislead about Vodafone postpaid connection despite purchasing the sim from vodafone store itself
              the person in-charge took 5 days at first to activate my new sim then the plan which i chose was not activated and a different plan was activated for me saying that as i am from army i am only entitled to this plan my internet package for 3g was also not activated resulting in me geting billed enormously and then eventually barring of my services . i have now discontinued using Vodafone and my advice to all is now that pls don't use Vodafone as its own employs don't knw about the company services at least in ambala
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                Vodafone — Cross connection [Resolved]

                 Pankaj Kumar SIngh
                My vodafone number is [protected] is a postpaid connection.I am facing serious problem regarding my dialling.Whenever i call...
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                [Resolved]

                 priyadarshi
                hi,
                i have recgarged my prepaid vodafone(hutch) of maharashtra region with a topup of Rs.66 to make all india Re.1. but after it i was being deducted usual std charges. i repeatedly complained to the customer care executive and they assured me everytime that it will be okafter 24 hours. when asked about the extra charges being charged they said it will be refunded. i have even has a complaint number regarding to it.
                so can i get back the extra amount being charged by vodafone illegally from me?
                please any one reply me.
                Complaint marked as Resolved Aug 13, 2020
                I have postpaid service customer of Vodafone Ltd.Of late I notice that the customer care of Vodafone does not take care of customer complaint.
                The customer care only repeats same statement time and again.
                I had availed roaming facility during my visit to Kolkata recently and had used the same for sms to my friends during Diwali. I was charged the sms charges (exorbitantly)for the same.I paid the same on receiving the bill for the same however the same charges are levied again on my next bill also.
                On request to customer care the reply is that I have to settle the same as this was carried forward from preceding month when the same was settled in fact.
                After repeated request still the customer care has not resolved the issue and is harrasing me as a customer.
                I am feeling it is better to switch to another service provider.
                I also seek suggestion as to what can be done to address this kind of treatment meted out by a reputed company.
                This mail may alert others so that they may not fall victim and face humiliation as me.
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                  [Resolved]

                   pravin godbole
                  Dear sir,


                  I had purchased SIM card of your P2P offer on 30/12/2007, and i have been told that Monthly 50 talktime monthly and vodafone to vodafone 50 paise will be be credited every month , however it was not activated .would like to have refund of the same.


                  MY phone no is [protected]
                  Thanks & Regards
                  praveen
                  [protected] EXT 1594
                  Complaint marked as Resolved Aug 13, 2020
                  Hi,

                  I am using Vodafone prepaid connection having mobile number [protected]. On 4th of october i have recharged my account through vodafone online recharge voucher of Rs 61. On the website it was showing it is a top up voucher and account will get refilled with 53 Rs. But i have received only 61 paise balance. And when i called up vodafone customer care and spoke to Vipin he told that 61 Rs voucher is converted in to bonus coupen and roming schemes are activated on the number. But when I told them the actual condition I have been told that you will receive the balance in account withing 48 Hours. But as of now i have not received my actual balance.

                  Best Regards
                  Viraj
                  [protected]
                  File an official complain for the same in the local consumer court.
                  Im facing similar condition. and yes im moving to court tomorrow.
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                    Vodafone — Postpaid Bill and Service Harrasment [Resolved]

                     Pooran Jaiswal
                    This is with reference to my vodafone cell no, for which the vodafone(hutch) has charged me like anything as they wanted....
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                    [Resolved]

                     raj_pradhan2006
                    Date: Thu, 24 Jan 2008 07:25:18 +0000 (GMT)
                    From: Raj Pradhan <[protected]@yahoo.co.in>
                    Subject: Additional no. in my family group New Number:[protected]
                    To: [protected]@Vodafone.com


                    Sir,

                    My number is [protected]. I have applied for additional number in my family group for which I have already paid the necessary charges more than 8-10 days before. I have received the sim card for this new no. [protected] in last week on 17th Jan. Varification is also completed.

                    Surprisingly, even after repeated follow-up this number is not yet activeted. every time I called, I got just different commitments.

                    I have also not received any clarification on my complaint no.[protected] yet.

                    Well Really It's Surprising when you know what the problem is and you are are able to rectifiy it within few minutes but your so called administrator (!) takes so much days to fix a simple activation problem and not resolved still.

                    Can some one at Vodafone if at all bothered for client difficulties look into this matter on priority and confirm me back with proper justifying explaination for this delay. I want to know is their any responsible person from VODAFONE reading this.

                    You are also requested to clearly inform me final commited period by which you will able to activate this new number to enable me to take suitable decesion without any further delay.

                    Let me also put on record that I have applied for this number through your Mr.Jayesh Cell Phone No.[protected], who is not responding to my repeated calls made to him for nderstanding the status of activation of this new number.

                    I am fed up with your pathetic service and such extremely inefficient complaint resolution.

                    I look forward to your reply and a resolution to my problem and will wait until 25th January 2008, 10.00 AM, before seeking help from a consumer protection agency or the Better Business Bureau.

                    Please contact me at the below address or by phone at below provided mobile.

                    Regards,
                    Rajesh Pradhan
                    Mobile No. [protected]
                    C-33, Shreeniwas society,
                    Near Vijaya Bank,
                    Manpada Road,
                    Dombivli (East) - 421 201.
                    Complaint marked as Resolved Aug 13, 2020
                    Pl let me have bill details dated 7.3.2004
                    i am yet to get your bill dated 7.3.2008. cell no.is [protected]
                    absolutely right, they have the worst kind of customer service ever any service industry have.
                    they dont have a proper system or machinery to monitor and rectify the complaint, each time each person will address you and each of them doesnt know what is to be done, and will assure you they will make everything right, , , i belive these pepople should effectively sued using consumer forum or trai.or any other autorities.
                    sir i requested to close my ph no([protected]) on 19th nov 09 not yet closed.once again asking u to close the same
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                      [Resolved]

                       Manoj Pande
                      I moved out of Hyderabad on Nov 16, 2007. I sent a mailto Vodafone corporate customer care regarding the discontinuation of service from 17th Dec & inquiry about pending amount. In the automatic email response, they always write that the inquiry will be addressed within 2 days. However I didn't received any response. After sending 2 more mails on the same ID(on 27th Nov, 9th Dec), I got a response on 17th dec that a payment has to be made for pending bill. Now look at this, the amount they have calculated includes :
                      [protected]Pending bill till 17th Nov (When I first put a request for discontinuation)
                      ++++++++++++++++++++++++
                      [protected] Rental charges till 17th Dec (When I got first response from them after following it up 2-3 times).

                      They always claim about good customer service which is !!!. Their slogan, "Wherever you go , our network follows" should be chnage to "Whenever you are with us, you have to chase us ".

                      They are continuously sending thebills on my email ID. I guess Public sector compnies like MTNL & BSNL provides much better service than Vodafone.

                      Please don't take vodafone connections any more.. switch to BSNL of MTNL
                      Complaint marked as Resolved Aug 13, 2020
                      i m big boy
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                        [Resolved]

                         Sheks
                        When I went in for new Vodafone connection[protected] while canceling my other connection which was 600 mins tariff[protected], the executive from Ascon Marketing promised me to give the same tariff 600 mins free in place of 450 mins, thus by giving Rs.60/- discount every month from the day my new connection[protected] is activated.

                        After getting this I never got any discounts and when contacted the executive he suggest to hold 60/- and pay the rest of the money and there by outstanding money on every month has been pending.

                        I have logged calls with Vodafone several times and I have spoken all most all the executives and no one responds back, saying I will call you back in 10 minutes.

                        I have also logged call twice to send itemised to my email and yet to receive it and it is now more then three weeks i have received the bills on my email.

                        Can you please let me know to whom should I escalate this if this is not getting resolved.

                        Vodafone has activated caller tune by default and are charging RS.30/- per month with out prior approval from customer.

                        I feel i have been cheated by vodafone.
                        Complaint marked as Resolved Aug 13, 2020

                        Hutch — activation of caller tunes

                        i have never send request or never call to hutch for activation of caller tunes but everytime they activate it and deduct neccessary balance from account.
                        i have called to customer care but very bad response.
                        Yes, It is 100% true. It had happend twice in Oct-2007. My mobile no is:[protected].
                        Vodafone people are playing cheep tricks for their business.

                        Some times, the call is not successful, Call charge will be deducted absolutely. They should feel ashame of their service providing.
                        i am in indian
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                          Vodafone India - Bangalore — Vodafone Security refund [Resolved]

                           P.Chitra
                          Comment is not considered seriously and response is poor. Care is not given to the customer...
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                          [Resolved]

                           ravi kant singh
                          PHONE ARE NOT WORKING. THE SERVICES HAS BARED.
                          Complaint marked as Resolved Aug 13, 2020
                          Sir,
                          I sent my documents of my E-top no . [protected] (pan card & rastion card) the Name of Hemant Vashwani S/O Jai Kishan Vashwani add- kishan ganj gali Beawar distt. Ajmer
                          21 augst, 5 nov 2009 but my no. is not active currently its barred and all out going call divert on Vodafone cust. care ...

                          I talk to cust. care Executive and veryfy my name, f.name, add.id proff...
                          he reply me my document is not update in their system he called me plz submitt the fresh document again then my no is reactivate...

                          So i sent this mail you active my no. soon neither i will surender my Vodafone no...

                          Thanks


                          Pratap Singh
                          M/S Ganpati CalendersBeawar
                          (Distt.of Vodafone prepaid)
                          mob- [protected]
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                            [Resolved]

                             arimurali
                            Hi,
                            My mobile no is [protected]. My Sim No is[protected]. please send me my PUK Code and my PIN code on my email.
                            Complaint marked as Resolved Aug 13, 2020
                            yes i am agree with these complaints


                            i rajesh roshan holdign vodafone no.[protected] for the last three years. since then they are making my bill wrong i did not take any action against them because it was just of 10 or 20 rupees. but in march in was a limit they make a wrong bill of rupees 1000 (approx).

                            i made so many complaint to their customer care but it is one of the most pathetic service of vodafone. they keep me holding on for 1.50 hours continuously. not only this but one time a customer care executive keep me holding on for 46 minutes after that he disconnected the line.

                            after that they disconnected my connection. i m suffring from then i have lost my job also just because of them.

                            vodafone increasing their new customer but do not capable of retaining their existing & loyal customer

                            sales department is doing good but service sector is not performing their duty properly

                            BIG SUGGESTION TO A BIG COMPANY FROM A LITTLE & DISSATISFIED CUSTOMER

                            Regards

                            Rajesh Roshan
                            [protected]
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                              [Resolved]

                               Sundar
                              Vodafone recently introduced a Post paid plan called Super 150, In which the customer have to pay Rs 150 as monthly rent and gets a free talk value of Rs 150 for calls made within the circle. But the existing customers who pays the same amount under Talk 150 new plan doesn’t get any free talk value!!! Vodafone didn’t informed about the new plan to its existing customers. When enquired about the same with Vodafone store at chennai, they simply says you can change your plan at anytime. But they don’t have answer for why didn’t they informed about the new plan to its existing customer or why the same benefits didn't given to its existing customers, who uses the connection for a long period.Existing customers still pays the same amount as rent without getting any free benefits.
                              Complaint marked as Resolved Aug 13, 2020
                              i had buyed a vodafone post paid on 11 of march the bludy they had cheated me they said that it will be activated in 3 days but the [censored] of all the vodafone executives but i wont leave tis like this this is not my problem only all the peoples suffered from this thing im gon complaint on this they must close...
                              i have always been happy with the service of hutch but vodafone sucks big time...although they make big claims of being 'happy to help', that's the last thing they want to do..i have been using a postpaid corporate connection for 3 years for which i paid Rs 400 rental and i got 1000 vodafone-vodafone minutes and messages free.When the company changed to vodafone, they changed my plan without asking me and informing me...when i recieved the bill, i realised that i have been charged for the calls that i made in the entire month...when i called the customer care, they lied and said that they had informed me by sending an SMS...they said the new plan could not be changed to what it was and that with the same amount of rental, i will now be charged for the calls that were free..when i asked them about the other plans, they gave me options which were even more expensive than the existing plan...and also - they keep on activating services at their own wish in prepaid connections and we have to pay for it...they refuse to credit the money bk in ur phone...its happened with my mum thrice!!!
                              I have always been happy with the service of hutch but vodafone sucks big time...although they make big claims of being 'happy to help', that's the last thing they want to do..i have been using a postpaid connection for 3 months for which i paid Rs 400 rental and i got 1200 vodafone-vodafone minutes and 3000 messages free...when i recieved the bill, i realised every month that i have been charged for the calls that i made in the entire month...No proper discounts were given, (only 73. rupees on rs.866.00) bill when i called the customer care, they lied and said that they had gived proper discount, & they suggested me to order the details of bill which is charged extra, oh.when detail will be coming (inthe procedure of 1-2 month), customer cares said ur discount was not right because of old bill(only 2 months), So i hrassed in every bills of vodafone i will now be charged for the calls that were free..when i asked them about the other plans, they gave me options which were even more expensive than the existing plan...he feel heppy to hrassed the customers...!

                              Vodafone post-paid — Cheating consumers

                              I had subscribed for Vodafone's MobileConnect 499 plan which was quite expensive to start with in any case. couple of months ago when they launched 3G services, they had lowered the rates for existing 2G data services substantially. I was not aware of this and Vodafone also did not communicate about this to me.

                              I was continued to be kept on the same old exorbitant plan and they did not even invalidate the expensive plan even when a better one was available. So if I had not noticed that a better plan was available they would have continued to charge me ridiculous amounts of money.

                              Does this not amount to cheating?
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                              The Vodafone is only geared towards advertising and not made good for anything else, especially consumer complaints.

                              It allows only 300 characters per compaint and that too does not allow simple anything beyond alphanumeric characters. Where do you live? Stone age?

                              If you can't address consumer complaints, stop the shallow, nonsensical "Happy to help" taglines.
                              Not informing consumers about a new cheaper tariff plan which makes the older expensive plans redundant and not informing the customers amounts to cheating. What you are saying is that if the customer does not come to know about the cheaper new plans, then Vodafone will continue to extract more money at worser service levels ?!

                              And then you say "Happy to help!"? really?
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