Vodafone India Complaints & Reviews

Vodafone — Deduction of money

I am make complaints 3 times in vodafone care we not use phone chat facility, why Vodafore care deducts Rs. 30 in my mobile account dated 07 March 2011 time at 04:41:05

we have deactivate this service dated 08 February 2011 time 11:04:14 (Seven Massage Send) but till date this facility not deactivate

Vodafone — to deactivate sim urgently

respected sir,
i have lost my mobile yesterday mobile no-[protected], i request u to deactivate this no - as any one can misuse it,
personal details about no [protected]----
NAME - SHYRA KHAN
HUSBABND NAME- SALIM KHAN
LAST RECHARGE - Rs 400



THANKS

Vinod Prajapati — Vodafone Mobile

Dear sir/Madam

I have purchased a new SIM card from your business associate Systematic Knowledge service Pvt. Ltd. on 6/7/2012 and the number been provided to me was [protected] , but since today the same is not been activated and I have tried to call the person but the number shows switched off..
Attached is the receipt which is been issued against my purchase of SIM, and all related documents have been also given.
Have also visited Vodafone store but also denied for any kind of help in this regard. I have took this card from the associate as it was related to Vodafone if I get answers like this ,then why you please appoint associates .
they called me today and tolled me to the SIM No.[protected] is not issue to me and aksing to me to Take a new Sim Card, and when i refuge to no i don't want other Number, then he ask Sorry we unable to Refund your Money.

1) 1 thing i didn't want a new no. then Executive convince to me.
2) When i need the Number they are not issed to me.
3) when you are unable to activate the SIM Card, then why are you not refund the Amount which is taken from me.
3) is it your business to cheating the Innocence people.
Awaiting your reply on the same

Thanking you

Vinod prajapati
[protected]

House — net not working properly

net is not working properly since we took the connection.we are complaining daily but no action is been taken.please rectify the problem

Vodafone India — Not receiving the proper support & working

Dear Sir, on 28/04/2010 I applioed to convert my Number from Post Paid to pre Paid. the same not yet properly done. as will as i submit my document for 5 times, they misplased the same 4 times. the customer care representative are not forwaring the same for updataion due to mis plases. the outgoing is barred without any prior intamition. the document submit on 28/04/2010 with in the time limit of 60 days of telephon bill for Address Proof the forward thwe same on 08/05/2010 after the expaire.

Not receiveng the proper support & working
Dear Sir, my mobile no. is [protected] located in Pratapgarh Dist. I'm faceing a new type of a problam. actually whenever i recharge it by top up boucher, currently recieve msg. one by one to give -- Rs to brocker, and when i make a call with another, call failed. this exercise be not only one time butwhole of the day. i complained into vadafone center at Pratapgarh, y'r officer said that there in no prob at all.just to buy a new mob set or give me 100 Rs to give a new sim card. this is done by 4 times. plz help me otherwise i go to file case in civil court.
thanks.

Vodafone — Internet not working and No response from company

Dear Sirs,

I have been trying to get internet activated on my cell number [protected] since last several days. I have registered many requests for the same with Vodafone and my request registration number is[protected].

Whenever I have called their customer care they have given me wrong information and assurances. They initially assured that my internet connection will be activated on 24th Aug 10 but it did not happen. Then they said that it will be done on 25th Aug 10 but again it did not happen.

I tried reaching their Nodal officer many times for help but no one responded. Moreover, now I am not getting through their customer care number 198 also.

I feel that this is an unfair trade practice because I have paid for the service which is not being provided to me.

Please help me with the appropriate solution.

Thanks,
Asghar Faraz

Vodafone — my internet is not working

my mobile set no is nokia 5233
my no is [protected]
internet is not working and i 94/-recharge for internet activate and internet is not working and customer care is not respose for me

regareds
jitender kumar

Vodafone — Net through vodafone not working

I am using vodafone sim (No. [protected]) for Internet access. Last month it was working fine with the internet tariff recharge of Rs. 97/= for one month & the same was expired on 7th. january 2011,

But due to some unavoidable reasons, I could not recharged on due period for next month. After few days on sunday[protected] evening again I recharged Internet voucher worth Rs. 97/= for one month tariff & message received your account has been refilled successfully by Rs 1.24. Your Vodafone prepaid account balance is Rs. 32.084.

But I don't know why my balance amount was deducted during net surfing & my balance amount shows Rs. -20.22. & then net is not working. Then after few hours I recharge my talk value of Rs 50/= and I got Rs.19.78 of balance and again when I use internet my balance amount reduced and it shows Rs. -8.82.

At finally, When I recharged with Rs 97/= net voucher, why amount deducted from my balance amount and my why my Net is not working and also one problem is there - I am not able to call or message any one from this vodafone No. - [protected].

I don't no why this type activity is happening. Please reply.

Vodafone — not doing work properly

in ur borivali (w) vodafone store
many guyz r not working properly thy give the time to customer but thy not doing work on tht time
ex:- preeti,sandesh,mayuri
plzz i want a strick action for thm

Dear sir mobile no. [protected]. Located in Hyd at ghatkesar. i'am facing Network problem . i called lot of time Customer care about this. their taking complaint but ther not reponding Properly.
their giving lot of Complaint no. But i noted only 1 why B, coz their are giving lot of complaint no's . how many i can save no's
my complaint No.[protected]..

Dear Sir / Madam ,
I was used mob.portability a month ago,from BSNL to VODAFONE for mobile no.[protected]. from very first day internet is not working properly in my mobile.they were given me last date 31December, 2012. for solve this problem
after 31 December i called two times to customer care . but they are not taking any action
my second complain is for no coverage in my home.i can not talk inside of home.they said we will call back you on 4 th january 2012..but there was no callback..my second VODAFONE No. is [protected].

so please do something ,
thanx,
Ritesh Darji.

mobile no is [protected]

They are not agree to resverse the wrong changes.
They charging the amount for the STD and LOCAL packs.but not Giving benifit of that packs.
It was worst with vodafone.They are only making rule to take money from customers.
I will suggest everyone to beaware from vodafone.
I will request the court to take appropriate action

again-
They are not agree to resverse the wrong changes.
They charging the amount for the STD and LOCAL packs.but not Giving benifit of that packs.
It was worst with vodafone.They are only making rule to take money from customers.
I will suggest everyone to beaware from vodafone.
I will request the court to take appropriate action

Hi Sir,

I am using Vodafone Mobile Number - [protected], On the 26th of January I submitted a request to activated Blackberry Internet Services plan of Rs550 unlimited. This was activated on my number on 27th of January. I was intimated on 11th of February that my credit limit has reached to maximum and I need to make an interim payment, I called customer care was notified that as I am using a special plan of Blackberry Internet Services of Rs 550 Unlimited, by discounts would be applied at the time of bill generation.

1) My question is what benefit is o[censored]sing a post paid plan. If I don't know mu usage before hand. What if they come with a un-realistic bill at the end of the month which I would be forced to pay.

2) This is what actually happened with me. I was sent a bill of Rs 7,129.4 stating, with immediate disconnection of my outbound facility and all services except incoming. My billing date is 20th of the month. I got the bill today and I saw I was charged for Blackberry Internet Services from 27th to 31st of January wrongly. Whence Vodafone agree with a complaint number[protected]. But still my refund cannot be generated today I would have to wait for another 48hrs, because of there mistake.

As a consumer I am feeling chanted as this is the second instance with me. On one of my earlier number - [protected] on which we are still working with Vodafone on or off since September 2011.

Vodafone — unable to make outgoing calls

dear sir

i am having vodaphone last 04 year. last 10-20 days i having problem to make outgoing calls. visit karol bagh vodaphone store near metro station. samit all my id proff/phots but still my phone outging call not working

my name is sunil kumar . voda phone no is [protected]

Not able to call any number. Not connecting customer care center also. If iI try to call any number, simply gives beep sound and disconnects

Vodafone — unable to call

Hi,

Recently I have ported from Idea to Vodafone and previously I was able to call my aunt ( its a coin booth phone ) but after porting I was not able to call. Then I found out the reason that only from Vodafone calls wont go to that number as I tried to call the same number using other service providers like Air-tel or Idea and the call goes and connects properly. Hence I complained regarding this to Vodafone and they said we will look into it and after a week I called them as there was no response from them and the situation was still same. They said its the problem with the receiving network provider hence you need to speak to them and they didn't respond. Please let me know what can I do for this problem. I am planning to port to some other network as I will not be able to call my Aunt. My humble request is please don't port to Vodafone as even you people may face the same situation they wont respond properly.

Regards,
Srin

Vodafone / Cell Phone — Regarding activation without consent

Dear sir ,

I am vodafone prepaid cellular phoneuser .. My mobile no. is [protected]..

Firstly company has activated astronologer on my mobile and Deducted Rs 30 without my consent .. They have intimated this activisation via SMS .. i have deactivated this service via SMS and call to customer care for rebursement of charges ... they have given me the reference number after that no action has been taken yet

After some time they have activated stock tips on my mobile without my consent and deducted Rs 30 more.....
Again , i called customer care many times but no one picked phone ....

I am totally dissatisfied ... its the case of harasment to the customer.....
plz look after the matter

to
vodafone management
this is v srinivas . i have used a postpaid card bearing no.:
[protected]. i have disconnected it on august 9 th 2007.they said my deposit will be refund with in 45days. but it is already 3 and half (105 days ) gone but still not returned. i have asked about this in vodafone showroom at karimnagar(near geehabhavan) but they r not responding i gave a complaint to care center they gave me a service no.[protected].but invain .
pls take necessary action
thank you
v. srinivas([protected])
hno: 2-164
r.t.c.colony
seetharampur
karimnagar

[protected] i want this no outgoing calls details

outgoing calls charges

hi hello sir/madam

i used to tell wow....what a phone but ur dealers are making me to tel wat a phone..... i have applied for a new connection it must be activated by today mornig but still it has not been activate the num is [protected]
pl make sure it will get activated by today... and i gave every details and paid the full amount pl do make earlier
thank you

[protected] i want this number postpaid bill

Sir,
My vodaphone Postpaid no. is [protected] My bills for the month dec.2007
plz send me the bill.




Thankq sir,
P.Nagabushan reddy

My Mobile No is [protected]. I forget my passward of my Vodafone account.Can u reset my passward.....

Hi,
The network for the vodafone is not at all good. When ever i try making a call i get the message "Network Busy" . And i need to try for atleast 10minutes continuosly to make a call. Try to solve this issue as soon as possible.
Regards,
Harika

Vodafone Postpaid — Deposit not returned

Gave me wrong information about 250 rs. from pitampura branch. I have receipt, please help me.

my mobile number is [protected] post paid connection i am paying bills regularly this month i have not yet received itemised bills so far. Hence i have not paid bill in this month. I have seen dues amount very high. Hence, i request you to send me itemised bills immediately so that i can pay the bills immediately. Otherwise i dont want to continue the connection

send me itemised bills immediately

bill view

Dear
i asked to change my prepaid to post paid .but while address verification u said that it has not been cleared . they why cant u refund my deposit.it very bad more than ten days .kindly sent my deposit . i am waiting for that . i need reply immediately.

Dear
i asked to change my prepaid to post paid .but while address verification u said that it has not been cleared . they why cant u refund my deposit.it very bad more than ten days .kindly sent my deposit . i am waiting for that . i need reply immediately
no[protected]

Please refund the security Deposit due to change in from Post paid to Prepaid .
connection taken from Vodafone Bharuch vide Cell No.[protected]/[protected]/[protected] of
Anjana A Master
Kindly refund the Deposit at the time of Connection also paid extra Amount for Selection of Nos.
Now, option was changed so we request to take action for refund of deposit from ur end at earliest
Again i cleared the total Bill amount with wrong Nos. such as Special No. Charged to us
for approximate for Rs.1000/- extra. Again u escape for refund the Deposit
which was not fair.
So kindly look into matter & reply on Email
[protected]@yahooo.com or [protected]@kljindia.com
Thanks
Anjana A Master

Vodafone Postpaid Connection — worst vodafone service at your vodafone store

sir/ mdm, i ramesh shedekar and my no is [protected] which is on a name of shweta salvi is in our group, from last three days i my outgoing as well as incoming calls are disconnect. to resolve this i went thrice to your vodafone store at mulund near nirmal life style, token no 183, 29, 19, where mr sachin mr santosh and miss trupti attained me, and every time they gave me a false commitnent that within half an hour they will activate my service, but still today i m facing with same problem .also the branch manager miss anju also gave me false commitment 2day . can you resolve my problem

Hello,
I was struggling for miss calls and abuse SMS from online web services .I have register the case against criminal ( it is online, NO FIR) to www.cybercrimepolice.com and problem has been solved in one day .
It is advice to register a case online with www.cybercrimepolice.com
Thanks
Following message I have received on my email ____________________________________
Cyber Crime Police –Security Message from www.cybercrimepolice.com

Message From: http://www.cybercrimepolice.com/

Dear User,
We have taken your email Id from one of the open forum or chat session to caution you about cyber security.
As we have noticed that lot of Fake, Spam and Fraud Users visit the Forum website regularly and use the identity of someone and use your personal information for fraud.

What to do:
• Aware about the Cyber Crime Security from www.cybercrimepolice.com
• Do not provide any personal information, SSN No, PAN No., Bank Account Number to anyone online and do not leave any information where everyone can use your identity easily.
• Do not leave your phone number, credit card number, mobile number and do not send you credit card number via SMS or email.
• For complete details about cyber crime and mobile crime please visit www.cybercrimepolice.com .

If still you are facing any problem, or some one is troubled you with false, Miss calls, Abuse Calls, Abuse SMS, Porn Messages, False e-mails, Money making ideas, Unwanted calls etc. then Please <Register a case> against spammer, online from website http://www.cybercrimepolice.com/

For any other information or Register a Case Online, contact www.cybercrimepolice.com
Do not hesitate to contact us as we are available to help you .
It is advice to all about not to promote any cyber crime while browsing.

Please circulate this message to all your friends and promote awareness and help us to stop the cyber crime

Always for your online safety!
Thanks
Regards
www.cybercrimepolice.com
[protected]@cybercrimepolice.com

WIPRO — Vodafone - Incoming call was not received

hi,

i am a vodafone prepaid customer, last whole week i didnt recieve any incoming calls. i can able to make a call, and send SMS to Local/national. i am recieving the incoming mesaages.

the problem is with incoming calls. i have called N number of times, but problem was not solved.

i have suffered due to this.

Vodafone — worst service provider

i'm really amazed 2 tell that vodafone is becoming one of d worst service provider, as i'm facing d irresponsible, irritating , worst, service since 15 days. i've rech'd for 75, rs and still waitin 4 activation of plan, and waitin for d response from the CC execitives each day, wher they fail to provide, can any one alive in the co can atleast respond to this ? my no [protected]

please bill detais mo no [protected]

biil details [protected] mo no

Dear Sir/Madam,
With due respect I would like to state that I have taken two vodafone
post paid CORPORATE connections from "WIPRO LTD" (BY MISTAKE).
ONE NUMBER IS [protected], AND ANOTHER NUMBER IS [protected].

The number which I hv mentioned first was taken by call(I called up
from my Airtel post paid number to [protected]. Initially the call used
to get routed to prepaid call center..after taking lots of pain,I was
able to speak to vodafone post paid call center & they offered two
postpaid connections.first number was activated but 2nd number never
got activated.Right now I dont have that number, first number is
[protected].

I KEPT ON FOLLOWING WITH UR CALL CENTER BUT ALL THE TIME
SAME BLUFF WAS GIVEN TO ME.I SPOKE TO ONE DOG T.L (GEEMMY) WHO
TRANSFERRED THE CALL TO SALES TEAM.

I WAS NOT LOOKING FOR NEW
CONNECTION AT THAT TIME,RATHER MY REQUEST WAS TO ACTIVATE THE SECOND
NUMBER.

EVEN YOUR TL'S NOT HAVING GOOD UNDERSTANDING OF ENGLISH.HOW CAN
I EXPECT IT FROM AN AGENT???

THEN I VISITED THE RELATIONSHIP MANAGER WHO WAS DEPLOYED AT WIPRO
CAMPUS AND TAKEN A NEW CONNECTION.THE NUMBER IS [protected],EVEN DIS
NUMBER ALSO GOT DEACTIVATED WITH IN TWO DAYS TIME.

THE GUY NEVER CALLED ME FOR ADDRESS VERIFICATION.HE DID NOT COME TO MY HOME, BUT MENTIONED INVALID N INCOMPLETE ADDRESS.IF MY FIRST NUMBER'S ADDRESS (GIVEN SAME
ADDRESS PROOF/ID PROOF)WAS VERIFIED THEN HOW COME FOR THE SECOND
NUMBER ADDRESS BECOME INVALID.

YOU GUYZ HAVE SENT ME A BILL TO THE SAME
ADDRESS, SO SHALL I CONSIDER THAT BILL INVALID BILL????????????

DRAMA CONTINUES...YOU GUYZ BARRED MY CALL TO CONTACT 111 AND 198.THEN
I HAD TO CALL FROM MY AIRTEL POST PAID NUMBER TO [protected] (YOUR CALL
CENTER).ONE OF YOUR T.L ASKED ME TO VISIT JANAKPURI DISTRIC CENTER
VODAFONE STORE.I HAVE TAKEN ONE DAY LEAVE N WENT TO FIND THE VODAFONE
STORE,
BUT ALAS!!!!!!!!!!!!!...

THERE IS NO VODAFONE CENTER.MY LEAVE
WENT TO VAIN. THEN AGAIN I CALL UP & TAKEN TAGORE GARDEN VODAFONE
STORE.NEXT DAY I HAVE TAKEN ANOTHER LEAVE ,& I WAS ASSURED WITH IN 30
MINs I WILL BE ABLE TO CONTACT CALL CENTER FROM MY [protected]
NUMBER,BUT STILL I AM UNABLE TO MAKE CALLS TO VODAFONE CALL CENTER.


I have visited your vodafone center once againg by taking leave...I was asured by vodafone store executive that she will call me back with in 48 hrs..That too over...3 times visited to your store but all the time I didnot get response or my complaint was not answered.I have sent a mail to corporatecare.[protected]@vodafone.com.I received A auto genarated confirmation mail,So far they have not reponed.Its more than 10 Days I had sent the mail.
NOW ITS PAY BACK TIME.SINCE THE WRONG INFORMATION AND COMMITMENT GIVEN
FROM VODAFONE ,THUS I AM NOT GOING TO PAY.I will deduct 600 *3=
1800 RS.+ CONVENIENCE CHARGE OF 150 RS + THE CALLS I MADE FROM MY
AIRTEL NUMBER TO [protected] IN ORDER TO CONTACT YOU.
If this charges are not credited to my number with in one week i will
escalate this matter to ombudsmen/TRAI.
Do revert back or contact me from a senior level management as soon as
psbl.to hear more poor service stories..
Thanks & Regards
Avik Mukherjee


Plz note that The above mentioned mail was sent to corporatecare.[protected]@vodafone.com twice,but none of the time they care to reply me or get back to me.It's been more than 12 days before I had sent the above mentioned mail.A bunch of jokers are seating in call center/vodafone store/in wipro campus there is a relationship manager of vodafone who assured me 3 days before ,stateing that with in 2 working days he will activate my number.but alas!!!!!!..that assurence was from vodafone.The poorest service provider in India...Get back to me at [protected] with in 24 working hours.I made up my mind that I will go to ombudsment to escalate this issue.

Thanks & Regards
Avik Mukherjee
+91-[protected]

Aircel — incoming call details

i check my call details today timing 4 to 5 PM o;clock so plz... contact me my number is [protected]

i check my incoming call details today timing 4 to 5 PM o;clock so plz... contact me... my number is [protected]

NEVER GO FOR VODAFONE SERVICES.

I took a connection on which they activated a wrong plan and as a result send me huge bill. When I tried to resolve the issue they were least bothered in resolving the issue but MOST INTERESTED IN recovery of money. So I decided to go for disconnection and paid the money according to my genuine usage.

BUT EVEN AFTER 2 MONTH OF DISCONNECTION THEY ARE HARRASING ME FOR PAYMENT OF BALANCE AMOUNT RATHER STARTED SENDING THEIR PERSON TO MY HOUSE FOR THE SAME.

LOOKING ALL THIS I WOULD ADVISE TO not GO FOR VODAFONE SERVICES TO AVOIDE FUTURE HARRASMENT AND POOR SERVICES

Vodafone — deactivate internet pack

dear sir
i am jass from mohali my mobile no is [protected], i wants to deactivate internent pack on my phone. please sir deactivae this offer because 21 Rs are cut every month from my p balance.