Vodafone India Complaints & Reviews

Vodafone — mobile internet

I often use mobile internet of vodafone.Mostly use daily plans(browsing data 40 MB for 4 Rs for one day). I am not able to found how much data is remaining on my account and there is no such option also in vodafone( Ofcourse we will get information after 24hrs through sms only). Many times my balance become negitive due to unknown ammount of data in my account.
In airtel it will not work if it reaches the balance zero and we can know the remaining ammount of data at any time.Many times i feel it as a harashment and i would like to give complaint to consumer forum.

I have no activated any vodafone internet pack then also i charged more than 500 rs on current bill, when i called customer care they said it is automatically activated the internet...but i m using company airtel sim where i am getting enough internet data...so why should i activate vodafone internet pack

Vodafone — Unauthorised activation of services

Iam a vodafone customer My name is CYRIL JEROME My no [protected]. On 01 Aug 2010 without my being call to customer care the charges from 01 paise transferred to 1 rupee. All my calls are costing 1rupee per call.
Kindly de-activate the service to my mobile and make all my calls 1paise per second.
Earlier also un authorised charges of 4Rs has been deducted for calls for 1 day.
Aslo stop unnsecessary messages from vodafone customer services to my mobile
with regards

CYRIL

Vodafone — sim replacement took 9 days

SHAME! - took 9 days to get a sim replaced

Worst ever service that I have experienced in my life. Emails are replied to without understanding the urgency or question. It took 9 days for Vodafone to provide a replacement sim that worked and I had to visit their store, calle customer care, call my relationship manager and use influence through my admin team. Can you believe the impact on my business.

What’s worst is when I wrote right to their leadership even then they couldn’t compensate for their failures.

terminet vodafone store & ditributer bcz very big crime 420

Vodafone — my balance deduct 45Rs

dear sir..... my balence 45Rs my account diduct. mere no. par apne aap vodafone ne caller tune activate kar di costmer care par reqest ki unhone mujhe 24 se 48hrs ka time diya ki aapka balance aa jayega.meine ye reqest 15nov 2009 2.24pm par di thi jo ki aaj tak solve nahi hui inke exicutive kahte hai complaint kar do. pls iska koi solution nikale. thank you.
my no.is [protected]

Vodafone — theft

My mobile nokia 2630 has been theft...its imei no. is [protected]. kindly help me in tracing this mobile if any airtel sim put by anyone in this mobile handset.Kindly help me in searching the mobile set.

Lokesh Shukla
[protected]@yahoo.com
Jaipur

Some one stolen my mobile phone from my office premises on 06/01/2009. can u
help me to locate the mobile.
Details are as follows:
Name: Abhishek Pandey (delhi)
IMEI No: [protected]
Phone model: Sony Ericsson -W 550 I ([protected])
Make:Last used No.: [protected]
E-mail for communication: pandey.[protected]@kotak.com
Missed date: 06/01/2009
contact no: [protected]

SIR I LOST MY SIM NO IS [protected]
PLZ HELP ME TO FIND...

my complete address: bagnan, n.d.block(w), near santhal pally, dist: howrah, pin: 711303.
alternative contact no., [protected], [protected](pref. first)

Vodafone — reg mnp

i hv opted for mnp fromvodaphone to bsnl,it has been 12 days i hav applied for portability and the vodaphone is nt giving clearance saying documents r not clear.IF DOCUMENTS R NOT CLEAR Y DID THEY CONTINUE MY SERVICE TILL NOW???????????

I have been using vodafone network with no. [protected] since 10 years. The network is very very weak at most of the places. Mobility facility is blocked by DOT for the reasons best known to them though TRAI is in favour of mobility(i.e. changing the network service provider without changing No.) Whenever i complain vodfone they say bring your mobile at our service center but i am afraid they will make me spend few hours. then change the SIM and i will have to complain them for few days requesting them to activate my SIm. Absolute shameless org!!!

my office in valsad city but i have not talk clear in office .my problem every call receive out side of office please solw the problem.my office add.

mobi tech, valsad
108, 1 st floor,
Lenwala complex
Station road
valsad .dist vasad. (gujrt)

from the last one week network is very poor and when i make the call to 111 it gets disconnected

free sms send to any any mobile number to vodafone free send sms cheat code me give you

hai pls help any vodafone free use

I will be out of country on tour from[protected] to[protected].
My vodafone mobile phone No. [protected].
As such the mobile pone will be out o[censored]se from 12th August 2009 to 8th Feb 2010
So please disconnect my mobile Phone No.[protected]
K.V.Nagaraj
Bangalore, Karnataka, India

whenever i call someone it shows connection error nor i can send messages or receive messages n not even i can receive calls please help me

i m using vodafone mobile connect EDGE USB stick k2525 n have a problem for connecting network so plz help me out...

Resp Sir am using vodfone postpaid.


whenever i tried to call anybody from my room the netwoek bars are too week

i called the custmer care and told thwm abt my problm they told me that sir we are opening a new ;;;;site at salisbury park but my network problem is not resolved

Request regarding the post-paid to be converted to pre-paid or the be deactivated respectively.

Sir,
I had raised a complaint concerning network since 8 months.The complaint has been responded by your subscriber many times,yet there is no improvement concerning the complaint.

Hence i request you to either convert my postpaid to prepaid or deactivate it.

My Plan:249
My Address:M.Suresh Kumar
Keys Block,6-3-307,
New Bhoiguda,
Secunderabad.

17 March, 2010
1:45 pm
Just now I have talk to Mr Fahad Khan, he is say that they are offering me network booter in Jan 2009... but they are not at all concern that because network problem from April 2008 to Jan 2009 the loss i have made in my business... they want there money but they are not at all concern ablut that period when network problem there. What kind of rights given by TRAI and DoT to telecommunication companies I didn't get that !!! Its like they are only concern about Telecom companies and not at all about customers!!!!
Mr. Fahad said i have to pay balance but what about my losses !!!!

Now I understand how they can able to give that big salaries to there employees!!!!

Hi Sanket,

We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tinyurl.com/yj2tna9 and we’d be happy to help.

Regards,
Vodafone Customer Care.

I am a Vodafone customer since past 6 years. I had moved to Raintree park to my own house in 2007 and am staying in the 10th floor. However, the signal stregnth of Vodafone is very poor and intermiottent at my home.

I have been regularly complaining to Vodafone regarding this issue. I have to travel a lot and hence follow up on this coimplaint has been irregular. For this reason, I have to put a fresh compiant everytime I come back to Hyderabad.

Recently, when I told them that I have given so many complaints, I was shocked to learn that none of my previous complaints were registered (as I was told by the customer care executive). This complaint was made in Feb 2010 and I was promised that my issue would be resolved by 12th March. Later when the issue was not resolved, I again called to know that nothing happened to my earlier complaint and I was given a new date for the fix. This time it was 3rd May 2010. Laqter when I called up again on 22 April 2010 to check on the progress, I was told that nothing could happen before next one month as Vodafone does not have enough stock of Boosters.

I should have switched to a different service provider as when Vodafone does not have any service in my appartment, all the other service providers have ample signal strength. Since, I wanted to keeop this number, I was waiting for the number portability to start, so that I can switch the service provider.

Further, to my dissappointment, Vodafone always charged me calls at a higher rates, 2.5 Rs for a call (STD) while they have most of their plans which allow a customer to talk at the rate of 0.50 Rs a minute. Even the local call rates were higher. Even after paying vodafone higher money for each call everytime, every month for the past six years, there has been no action on my complaint.

Later, I called them to change my rate plan to a plan where the call rates were low, I was told that the rate plan would be changed by that night (16th APril 2010). However, nothing happened till 22nd April. When I called on 22nd April to check on this, I was told that the request to change the rate plan was not at all registered.

Finally, today (23rd April 2010) when I blasted one of their executives, the rate plan got finally changed within 2 hours of my call.

I am not sure whether there are any laws governing the service providers in India. They charge teh customers for everything, including the caller tunes and the choice of not wanting to receive unwanted SMS and calls, even tough the service providers themselves sell the data to out side people.

I would want to register this complaint and hope that these things are not repeated for others in future.

sir...
i have a complaint. actually my vodafone sim is not working properly. it always shows NO NETWORK !!..i have complained previously also but you have not gave me any reply..please help me...otherwise i have no other option than to change my vodafone sim... i am really fed up. i will wait for your reply soon..

Thanking You

Dear sir
i am requrest network prabalam 3 years complant in vizag .vodafona offece

pragent my net work post paid network

i want to chenge the my post paid to pripaid network my number [protected]

please sir more requrest

Send a Mail to the Nodal Officer.
Customer care ppl are negligent..

Send a Mail to the Nodal Officer.
Customer care ppl are negligent..

Get ur things done, dont care who will be affected.
Because this Vodafone is pathetic, Hutch was best.. Even i faced all these.
Now the ideal thing i do is have an E-mail communication with Nodal officer and escalate the issue.

Dear friend,

i was also a loyal customer to hutch (excellent) and of late Vodafone ( the lousiest )
having made payment for one year advance rental for my no.[protected], they have disconnected my services.

i waited for the option of number portability and soon will change to airtel/reliance.
i want to share this info.with as many persons as possible and so
I SUGGEST YOU TO USE NUMBER PORTABILITY OPTION AND SIMPLY SWITCH OVER TO OTHER NETWORK.
pl do it immediately and enjoy good services.

No network in my home area.I have complained serval time for the same but no luck. Even I have also change my hadset as advise by Vodafone customer care executive but no progress.

My network problem is not solved till yet. Its been almost three months now. It is hampering my work. I speak to my clients overseas and network drops out in between again and again. Hence i have to go out and speak and unable to keep the data in front of me.

doesnt provide convenient network,
lots of problem: balance transaction to same no, some times gprs not working....

Hi I'm using vodafone number: [protected] I'm getting network problem at my home latoftimes im complaint this issue no one revat about this requeting u to pls help me...

dear sir.im mohd imran i was using ur vodafone and my mobile number is [protected] since last 8 year im using ur network and im getting a problem form last 1 year for network.i have call to vodafone customer care but im not getting response so plz kindly solve my problem...im from hyderabad andhra pradesh india

hi,

My name is snehal, past one week i am facing coverage problem. i have complained twice, o also went to the vodafone store in pimpri they advised to change the Sim card it will work but it did not. so i went to the vodafone store in Wanorie they did not entertain at they were done for the day and also said that the networking guys are not there hence we cant do anything, there is a open case u will get a call back, after 2 days i get a call the advisor asked few question unfortunately there was no connectivity error hence they closed the query stating that PROBLEM RESOLVED".

i had given a complain on 4th april,2012 about the network issues in my area to the vodafone care. complain no.[protected]. since then i have inquired about my complain several times. and they sometimes hav kept me on waiting for more than 3 hours, cut the phone on my face. still there has been no customer redressal from their side. i request trai to take against the services because i hav been suffering from network issues since 21st march,2012. i seek help from trai. please help.

hello sir,
This is bala krishna from hyderabad and i have been facing network problem since last 1 year and i registered a complaint to the concerned vodafone customer care as well as i directly walked through the vodafone store reg this complaint but could not get any positive response .. i request to the concern department to look up the problem and solve it as soon as possible
thanking you
bala krishna
[protected]

Vodafone — not able to send mms

not able to send MMS

NOT ABLE TO SEND MMS ....PLS HELP...MY VODAPHONE NUMBER IS- [protected].My mobile model is - sony erricson-p1i

CUSTOMER CARE IS THE WORST SERVICE.... CALL GETTING LOGGED ON BUT CUSTOMER EXECUTIVE NOT RESPONDING...

VERY POOR SERVICE....

vodafone postpad — Mobile no. not activate

my no. [protected] ye no.15 days se deactivete hai 3 bar complenet de chuka hun abhi tak activete nahi huwa hai.