Vodafone India Complaints & Reviews

vodavone — Disconnection of sim

My SIM of vodafone in motorola set is not working despite I have valid IMEI number for my handset.
It is known that if IMEI number is not found in any handset then handset will be deactivated but in my case I have correct IMEI number, but my SIM has been disconnected by service provider.

Vodafone — Account balance deduction without any prior notice

My name is Asim Kumar Kundu and I am an existing customer of Vodafone .My mobile number is [protected].Last Friday(15/7/2011) I found that a caller tune has been activated and 45 Rs from my account has been deducted without any prior notice.

Please look into this.

Vodafone — Fraud and deduction of wrong charge

Hi,
I am using Vodafone SIM ([protected]) from last 3 Years; mostly I have recharged my SIM with any SMS Pack. This month without my request service provider has renewed my SMS service by getting charged from my Core Balance and sends a intimation message to me that "Rs 63.0 has been deducted from your account. Enjoy benefit of 500 local/national SMS daily till 18/Oct/11To deactivate this pack send CAN SMS63 to 144".
I have already sent the deactivation request and service got reactive but the amount has not been reverted back to me.
My query is that without my knowledge and acceptance why service got activated to my number. If I have not read the message carefully than i has lost my money by illegal manner through company.

Thanks
Gaurav Bansal

your company was alreaady informed in writing on 5th Feb 2013 itself ( 1day Before deduction) for not make further deductions.
then also you have done so.

the reason is only that you are bloody money snatchers.

It is very much easy to understand that you are already informed on 1 day before deductions to terminate this activites.
despite of my order you have done so because you are fraudulents; money snatchers beggars.

Evidence is attached.

LEAVE VODAAFONE THIS IS WHAT I THINK

Hi abrahm.
look as per my experience with vodafone.

i will suggest you ( this is only my suggestion; you take yor decision by your own sole descition) terminate vodafone & go for some other operator..

it is sole descrition & not descition.
what i mean your wish, thinking, views.

You can check the same againt the complaint number [protected]. registered at your vodafone care.

Please check the mail. As required, the details are forwarded to you.

Regards,
Saurabh Aneja

Hi Vodafone,

I have changed my simcard once again, but still facing the same problem.

--
Regards
Saurabh Aneja.

Hi Consumer Forum,

I need my money (Rs 1300/-) back from Vodafone del. This is recording to non consummated Vodafone 3G internet service.
Now situation becomes hell, I have recharged with Rs 26/- my mobile for checking internet facility, on 15-FEB-2013 It works very poorly for two days with speed of 0.02 MBPS, but after 17-FEB-2013, the internet facility stopped on my mobile.

It is y humble request to Consumer Forum please take an early action against the Vodafone.

Thanks and Regards
Saurabh Aneja

Hi Consumer Forum/Vodafone,

Thanks for your Support..
The Internet services is working on mobile, but I have not checked for 3G services on my Mobile, I will check the services for 3G, and if any Issue found then I will contact you again..

Regards
Saurabh Aneja

Vodafone — sexual abuse

hi there, can you please provide me the details of this number [protected]. Kindly do the needful immidiatly.
Thanks,
Avi

Vodafone — problem in incoming

sir i purchased a sim of vodafone with no. [protected]
but problem is that
nobody can call me through BSNL landline no.
whenever anyones calls, it says my no. is not valid
however i get calls from every network but not from BSNL landlines
so plz solve it to the earliest

BSNL — no call on vodafone punjab 8054180838

the problem is that ur bsnl lanslines no.s across the india are unable to call at my punjab vodafone no.[protected]
this is occuring from any bsnl no.across the india of any states

My self bharath i'm using vodafone no. i reciving want sms my friends & enemy, so i want to block incoming sms from few no. .pls do need full

Vodafone in — very very very bad service

i m using mobile service of vodafone. from last two days theres full coverage on my mobile but i not dialing any noumbers or reciveing calls. i m complain to mobile customer care but no any responce for that.

Vodafone — Very Poor Service

I am Vodaphone Mobile service user. I had no problem with the services rendered till the 21st March wherein after the "Signal" in my locality has failed. I am now told that the "circle tower" from which i used to get "Signal" has been SEALED by Government authorities.
I am a consumer and the problem with the service provider is none of my concern as I am billed day-in- and-day-out and have to really go searching for "Signal" in case of receiving or making a call.
I want to lodge complain that I should be billed for any usage or all facilities provided to me till such time that the Service Provider does not sucessfully rectify the problem at his end.
Since I am a regular customer and do a lot of business on my cell phone, I cannot change my service provider.
Please see what best can be done and stop the service providers from harassing the consumers on such pretext.

Hi Neeraj,

We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tinyurl.com/ycwtsu7 and we’d be happy to help.

Regards,
Vodafone Customer Care.

Vodafone — very bad site

i am using vodafone mobile after activating the e-bill service still i ma waiting for my bill since last two month.

also i ma trying to get the bill through my login id but still its showing only jan month bill and not able to download.

two times i have submitt the complaint through mail and phone but still waiting for bill.

Vodafone/Prepaid Mobile — Replacement of SIM

Dear Sir,

I am a customer of your Mobile service for 2 years. My mobile no. is [protected]. I am very satisfied with your service. I thank u for ur good service.

My SIM appears to be damaged and need to be replaced. The shop from where i bought the SIM in July, 2006 did a grave mistake. Instead of registering my name, they have registered this no. in his uncle's name, in hurry, they said. Although I have submitted all documents. At that time, they said, there will be no problem.

Now I request you to please issue this number in my name and give a new replacement for which I shall pay Rs100 which I heard from Hutch shop, is the fee.

The present regn. name is
Md. Ali
Address: 12/H, Bedford Lane, Kolkata-16.

I want to submit my damaged SIM.

Please give me an early call as I am a doctor, i am suffering a lot.

Sincerely yours,
Dr Abdul Bashir
13/4-A, Collin Lane, Kolkata-16.

Vodafone Prepaid subscriber — Regarding Promo offer

I received a sms from yr msg Centre[protected]on 07.10.2009 at 14.25.59 hours offering a Promo of Rs. 94.00 with certain facilities validity being 365 days. I opted for the scheme on 07.10.2009 but on receiving the confirmation from 190 that the validity of the scheme is for 180 days, I was astonished to find the way I was duped by Vodafone by false promises. I sent a complaint sms to 190 but I was informed that I was not authorised to use the system. I want redressal of my grievance and confirm validity of the Promo to 365 days as assured. Confirm by email or sms at the earliest.

Amitabha Chakrabarti

Vodafone Pre paid subscriber No. [protected].

Vodafone — prepaid sim

I have purchased a SIM VODAFONE PREPAID MOBILE No.[protected],fROM MOBILE STORE SECTOR 22 CHANDIGARH.Due to other number activated i was sparingly use this SIM.THE SERVICE of this SIM was suspended temporarily.I approached VODA STORE/CUSTOMER CENTER Sector 35 CHANDIGARH.I was told to SUBMIT THE residential proof again.I
submit the same on 24.03.10 AND INSURANCE was given that the service will be activated within 72 hours.no service was resumed .Finally I visit the same center on 01.04.10,on being enquired it was told by the rep that this SIM was permanently deactivated by the COMPANY.I m surprised on my decision to become the voda customer.will any executive of company will listen.

i am vodafone subscriber i want know the sms and call history (incoming and out going) of [protected] this number for the Month April 2013, this sim is prepaid and it is using by me only. My name is Suchitra A S. Please Send my e mail id : as.suchitra.[protected]@gmail.com

Vodafone India — Wrong information given by customer care

My name is Rinku jain...i am a hutch(now vodafone) customer from 6 october 2005.My number is [protected]..I bought a 2 year advance rental postpaid number from hutch according to which they will not charge monthly rent of 150 for next two years..i renewd my plan for 1 year in august 2007 hutch people called me that its necessary but the plan had 2 months left..i gave the application and my plan got advance rent paid for another 1 year but this year when i called customer care to renew my plan first they said it is expired but when i called again they said 1 month is still left...i talked to "Jainender Singh" conversation serial number "[protected]"..he said i can apply before 20 sept 2008 co. wont charge any rent but in my 21 sept 2008 bill RS-150 are charged as monthly rental...i want either he should be punished or i get bill discounted...

It's been 3 years, I've submitted all of my assignments but IGNOU hasn't update my numbers.




Pls look into this...

Dear Team,

Today I had a very worst and rigorousness response from customer care,
Enquire was about…
I had recharged for Rs. 499 for my prepaid number to activate plan unlimited outgoing on 20th March where in the validity for that offer ends on 19th march. But a call from customer care executive conveyed that to recharge on Saturday that is today April 17, 2010 to avail and continue this offer and so as I did but after the recharge I was deducted for the outgoing calls. About this miss guiding for the recharge though I have a sufficient time of validity to the offer and for the reason to deduct I want to log the complaint to the customer care but I got a very coarse response from customer care executive
Mr. Pavan he in fact gave his Employee code No 533044 and said me whatever u want you can do go to consumer court or report to the higher authority I am least bothered and I am not going to take your complaint nor register and give the complaint number for the same and not only this I had previously spoken to Mr. Nagraj and Abhijith they made me to wait for almost 30 min and disconnected the call without connecting me to TL for which I had been asked to hold the line.

This is what the response I get if I call to customer care. Is this the sought of response given by a one of the world’s best network service provider Vodafone.

So now I can clearly say that I have been deceit,
1. Asking me to recharge early though I have validity three days more to go end.
2. After recharge to continue the offer but still I have been charged for outgoing.

With expecting the supportive response and result
1. Related to offer validity increasing,
2. Reversal of charges charged and action to be taken from the senior support functionaries.
I have written this mail awaiting for response before I take the further action ahead.

Regards,
Santhosh Kumar.S
[protected].

Vodafone India — Regarding Wrong Information given by Vodafone Executive

Hi ,


Its really bad to say that the customer service provided by Vodafone is hell. Its from 19 May I am facing problem with
Internet connection problem on my iphone-4 and till now nobody was able to solve the issue.

First I spoken to Anoop and he said it will be activated and u will only cut 10paise/per 10 kb download.

Then I came to know its will be charged monthly rental of Rs100 after activation,

Then I again call to Customer care and Sahil was not able to resolve my query and database was not updated and disconnects the line


Then I again call after 10 minutes and some MR.Sandeep Kumar said that your balance is negative and make it positive and within 6 hours it will get activated and also with this plan I will get 2 GB download Free but nothing happen

Then today(20 may) I again call customer care and some Purnima in technical staff said that you have to restart your phone but after doing that nothing happen

Then again I call and some Neeraj said that then will send some settings for iphone within 30 minutes but nothing happen and he also said that there is no scheme of 2 GB as mentioned by Sandeep.Its really horrible nobody knows the details.

Then again I call customer care and tell the problem I am facing ,then the customer care representative said that becoz of negative balance its temporarily got locked and it will be activated within 4 hours .When i asked for his name and complaint number he put my call on hold and after sometime it got disconnected.

Till now nothing is resolved

Name-->Pankaj Jain
Mob-[protected]

Hi,

My Mobile no: [protected]

Due to Customer Care wrong information I am getting Rs.1700/- for browsing charges...

June 8/9 I spoke to customer care and asking regarding that, I can able to browse in my mobile, the customer care told there is no option enabled, if you want we activate browsing for that it will take 2 days... then I said dont activate browsing without my confirmation... Then after two days I checked the bill, it says Rs.1700/-

So Total this month bill 2100...something

Today (June 22) I spoke to customer care at 4.10 pm to "ALEX" and asked to update my queries, then he dont take my request.

Please check the Voice Recorder which I have spoken to customer care on June 8/9 and also Today 22nd at 4:10 pm and take proper action

Due to your careless support I wont pay the bill for this month, I will pay only which is my outgoing calls and sms & Not for browsing

I need waiver for browsing charges..

I am having 3 connections and I am more than 5 years old customer for you...

Now I am not satisfy with your customer support because of your wrong information...

I want to investigate for my current bill by Tommorw and also I need a call back from your side.

Please call me for further clarification
Kirubakaran
[protected]

this is real and we are facing this problem but kabhi socha nhi tha ki aisa krna sahi hoga ya nhi

nice hats off arpit sharma

hmare saath bhi yeh hua h but koi sunega hi nhi jab damini case hua tha tab kisne bola tha ki ab use aise bulaya jayega "a victim girl of delhi gangrape" yeh india h yhan pe vodafone bhi kuch nhi kar skti sir ... incredible india

miss sakshi ji m this is not matter ki aap bolen ki mujhe damini case ka pta nhi h... unka trial tuesday se shuru hoga DELHI COURT men... but here i just want to tell VODAFONE that this is not a matter of INDIA'S incredibility... hum kisi ko right nhi h INDIA ke baare men aisa kuch kehne ka... U R INDIAN ap bta do apne kya kia iske liye??? DON'T TAKE MY WORDS IN WRONG WAY please but if you are interested to know the answers then feel free to contact me at +91-[protected]..

but please contact me if you my words really made impact on u :) m no one just like u sakshi... A COLLEGE GOING STUDENT who is taking rest at his room ;)

i don't know whether this post will be read by anyone or not...but i am writing just by believing on e world...most of the people says VODAFONE customer care is pretty esteem but today i called VODAFONE customer care service in between 12 to 1 at NIGHT... the executive of VODAFONE (BPO) BUSINESS PROCESS OUT-CASTING answered me swiftly NO DOUBT but he gave me WRONG INFORMATION regarding my doubts...and just believing on the myth of good customer service of VODAFONE i called VODAFONE again and then the CUSTOMER EXECUTIVE told me that the previous individuality hadn't registered your number on the records...
this is it by me side... rest is VODAFONE yours if the employees really want to push VODAFONE up then they should worry... there are lots of people like me who disconnected their number just due to this "customer care cheating" ... :(
BECAUSE they don't know THIS E WORLD i think...

thanks if anyone reads or care

SORRY IT JUST GOT WRONG... :p I WANTED TO PUT IN OTHER WEBSITES :)

THAT ALL comments was done by me ... just to contact VODAFONE'S higher authorities ...

vodafone--[protected] please tell me this no.details

plz tell me the details of this no [protected]...

i want to know all call details (INCOMMING and OUTGOING) of my own vodafone number of almost 2-3 month. If it is possible then, what should i do.
It is very compulsry for me. .
Thanks!

Can u please send me the call details and address of the calls of past 1 month. Please make it fast..
My E-mail address is 69.shivam.thakur.[protected]@gmail.com
Thank You

please let me have the address of[protected] this vodafone number as i keep on receiving missed calls often

Thanks bye - (srini[protected]

Hello Sir / Mam,
I am continuously receiving the calls from this no. [protected] please let me know the address and the name of the person. Its a torture for me daily. I am requesting you to give me the further details. please email me the address of that number.

thanks,

[protected] Please tell me this number details

please details this number [protected]

please details this number [protected]

hi sir/madam i wnt details of my num {[protected]} its urgent so plz mail me too my emails my name zohebmehmood.

i applied for voter id, at this time i dont have .
please tell me what is the procedure for getting the voter id card

Hi sir,

I badly need of name and address of this number (+91 [protected]).
Plz give me the name and address of this number. Hope you will do the needful..

Regards,
swamy

Hi sir,

I am badly need of name & address of mobile number [protected] .. Plz send me the details .. hope you will do the needful..

Regards,
Swamy

i want to know this no. details

plzzz can u give me details of the this no. [protected]

kindly send me the details of the name and address of this mobile user [protected] on my e- mail id.
Thanks
Dr Anu

Dear Sir,
I want to know the detail of this no- [protected] because this number gave me the miss call and torcher me.
so, can you give the detail of this that the name of number holder and address
thanks

i need complete details of [protected].plaese mail to me

Please send me details of vodafone number [protected]

respected sir, I want full call list details of my phone number [protected] from last one month

please give me the details of this number [protected] on my id

hello sir mujhe number ki details conform karni hai

Sir,
Mujhe [protected] is number ki information chahiye is number se muje bar bar fone or miss call aate hai. my number is [protected].

sir its urgent
i want to get details of my vodafone prepaid no
[protected]
details of last 6 months please
send it to me on [protected]@rocketmail.com

PLEASE GIVE ME ADDRESS OF THE VODAPHONE NO [protected] THROUGH MY E MAIL ID

Sir/Madam,
i want the details of a vodaphone number mentioned below. I want complete details about the owner and his/her address. Please help me by giving details of the number [protected].
You can gave me details on my email ID i.e. dashingman.[protected]@gmail.com
Its an request please give details as soon as possible

sir i want the Details of this no: [protected]....( name & address )

plz inform me in my email id : [protected]@yahoo.com
thanking you
Anindam Banerjee

U have to seek the help of police...moreover u have to show a reasonable ground why do u need the details of this mobile no. otherwise no one will give u the details...on ur own u can only find the no. is of which place...

TO KNOW THE DETAILS NAME,ADDRESS,OF THE SIM CARD [protected]
MAIL me soon

+91 [protected]
I want this number details & address on my mail fast plz.......
Thanks u.

i need the message records of a number, so wat is the procedure that i need to follow...???
please explain step by step its very urgent as well as important.

thank you

I'm giving com. in April But since why r u not sending details on my mail?

plz. [protected] details the mobile no.

sir live in bhubaneswar sijua patrapada here no netrowk working in proper way my mo no [protected]

i want to get call and sms history of a vodafone prepaid number i.e., [protected], kindly mke it as soon as possible on my email id, plzzzzzzzzzzzzzzzz its tooo urgent.....

i want the details of these no [protected] as soon as possible pls







thank you

[protected] i want the details and address of the above vodafone number.
please mail me fast.
thanking u.

[protected] i want the details and address of the above vodafone number.
please mail me fast.
thanking u.

plz. send out going call & incoming call detail one months May 2015 this number [protected] (plz. send Email.: [protected]@ymail.com send me detail plz...).

Vodafone — phone recharge

As i have informed you on dated 23feb,2012 that on 22feb,2012 i tried to recharge my phone through paytm.com in morning but recharge didn"t complete. And without recharge Rs.50 have been debited from my account. Then in evening i recharged My phone by ratailer. After the complaint of 23Feb to you next day i recived a call from VODAFONE service agent he adviced me that if you didn"t recharge your phone through paytm then this amount will be credited in your account within 5 days. But today ten days passed but not any action has been taken. I also tried to customer helpline no 111 there i talked to mr Neeraj he adviced me that you will have to complaint on helpline no 198 when i tried 198 there Mr. pankaj said to me that for this you will have to dial 111 . Thus not any satisfactionary answer has been given. So you are requested to do something once again.

Regards
NITIN ADLAKHA
[protected]