Vodafone India Complaints & Reviews

I'm Jasim Uddin here.. Yesterday Rs.20/- has been deducated from [protected] without my permission.. So you are asked to return the deducated balance as soon as possible.. Otherwise I've to make a Complaint to the TRAI..

Thanks & Regards
Jasim Uddin
Mob: [protected]

Imposing charge on 3months 3G data plan on my new connection number [protected] which was valid for 3 billing cycle which company without any intimation terminated it and restricted all numbers related to my documents. Company assured me of providing 3G DATA PLAN service free for 3 month on new connection which i had taken but they terminated the plan at the end of 2nd month billing cycle and charged for 3rd month totally saying we never told this sort of plan & enforcing us to pay the entire data usage charge of Rs 4,599 or else they would send legal notice. We approached as well as called many times to their executives but they probably listen and never replied back. They have also terminated my another number [protected] because of this. I am very disappointed with this company and don't know what to do next.

Dear Vodafone,

I recharged Rs. 98 for my Vodafone prepaid mobile ( [protected] ) via https://shop.vodafone.in/shop/rechargeOnline.jsp and pay the amount using onlinesbi . But the recharge was not done and I even did not receive any mail or SMS for this recharge while Rs. 98 was deducted from SBI account. Transaction details as follows...

07-Feb[protected]Feb-2013) TO TRANSFER INB Vodafone VODAFONE Payments MSBI[protected]IGG0210837 TRANSFER TO [protected] BILLDESK TRANSACTION A 98.00 )


Please do the needful to get it corrected or return my money as early as possible.

Regards,

Niharika Baishya
Guwahati
email:[protected]@gmail.com

I had a vodafone number [protected],which i dont use. but Vodafone keeps on sending the bill .When I inquired they said its rental,so i agreed to pay the rental and paid Rs.315/ after waiver they gave and changed my plan to Rs.99/ rental.Then they again called me after 15 days saying my payment is outstanding and that is around Rs.1700/.So I said I dont even use that number and I can only pay the rental with tax .So the person who called me started abusing me and threatening me to pay.

So please take some actions on such callers who abuse on phone as they know we cant trace them.
Below are the numbers i got call from. I got call on my other number +91 [protected]
+91 [protected]
+91 [protected]

Regards,
Rahil Khan
+91 [protected]

sir,anjay laskar bol raha hu.vodafone digital 3G network instal my land.my land was 5000sqfit. So contact me [protected]. Email address is [protected]@gmail.com

I am using Vodafone from last 3 years,from that time co-incidentally unwanted service activated in my mobile and deducted money from my balance,which had happen many times till date.Some how i came to know company is cheating this way from customer.Many times I used to call to customer care,but they never return money back,also they assure that this will not happen again.So I know what's wrong with company being a brand name in INDIA.
SO IT IS REQUESTED TO EVERY ONE,WHO IS USING MOBILES,KEEP A HABIT OF CHECKING YOU POSTPAID BILLS WITH STATEMENT or CHECK YOUR PREPAID BALANCE AFTER YOUR CALL DURATION.IF REQUIRED CALL IMMEDIATELY.

REGARDS,
ROYAL SHAH
[protected]@gmail.com

I called customer care on 30.01.13 for getting message pack activated on my vodafone no. n it got activated on 01.12.13. Next day I got call from customer care, I received the call but it got disconnected due to signal problem. Then customer care didnt call. The very next day my sim was disconnected (in customer care words suspended). When I enquired, the customer care said that i complained that I have been transfered to different place so I want my sim to get disconnected (but I didnt do so), then customer care agreed to activate the sim. But he didnt do. I again called then he said tht I have complained that my sim is lost so I want my sim to get disconnected (but i didnt say anything like that). Now the customer care is talking very rudely and not getting my sim activated. There is no where my mistake so why should I go to vodafone center to get my sim activated. There is fault from vodafone side that they have mismanaged the information and disconnected my sim.

Hello people this is for public welfare.

DON'T PURCHASE VODAFONE PREPAID/POSTPAID.

My number is [protected].

My balance got deducted by vodafone on 7th January 2013 without any permission from me.

I am never informed by vodafone this.

But when i checked that my balance is only 7 rupees i called to 198.

they did not register my complaint.

As vodafone has done this for intentionally they have made it auto-renewal.

I have requested a lot to customer care office for the same but they told me that though you have not used it you will be charged 30 rupees every time.

I sent an email for the same to nodal.[protected]@vodafone.com & to their appelate officer to refund my 30 rupees & also to make sure for not deducting any further balance for that scheme.

Then also they did not closed the service & despite of my written statement they have again deducted my balance.

I have called to nodal officer at [protected] two times for the same but they did not register any complaint & they again also deducted my balance.

So this i am requesting you all for your own welfare that don't buy Vodafone.

Now i am porting my number to BSNL through MNP.

I am also requesting you for your welfare; now you should decide with what ou are going to continue ? with a fraud/cheater who starts balance deuctions again & again without any prior notice; prior permission or to the REPUTED GOVERNMENT NIGAM THAT IS BSNL ???????????

My mobile No. is [protected]. I am in post paid connection in vodafone. In the bill for the month of January 2013 a Rs.98/- was included for internet provision without my consent. I informed to cancel in the subsequent bill but no action has been taken by the company. Please consider my request.

Dear sir/madam

I use Vodafone services on my mobile. I frequently use my debit card to make online recharges.
Today 06/02/2013 at 01:45 pm i was trying to perform a online recharge of rs 300 on mobile no [protected].
The transaction was incomplete, but in spite of that rs 300 was deducted from my account..
1. I immediately called up Vodafone services for the same. They confirmed no transaction was made or any kind of recharge was done.
2. I confirmed the mobile number..( to rule out error on my side).
3. I called up my local Bank of Maharashtra help desk and they forwarded a contact no and an email id [protected]@billdesk.com.


I shall be obliged if you can provide me with a solution

regards
Gaurav Salunke
[protected]@gmail.com

Hi,

The concern is regarding not issuing of my post paid sim card.

I have done the mobile number portability from idea to vodafone, due to the network issue.. My number is successfully ported on vodafone provider due to this registration for my existing idea SIM is failed. The vodafone didn't provide me the SIM from the date of activation. I have given a call nearly 100 times to vodafone in order to provide the SIM card but there is no response from them.

Now I don't have any working SIM to make a call. This leads me for the frustration , as I'm using the same number past 4 years. I deal with lot of other customer in perspective of my business. As I don't have SIM they are not able to reach me, which cost of the loss in terms of business dealings.
Kindly take an action for their process, not providing SIM even after the successful mobile number portability.

Dear Sir,

I have recharged my mobile(Using Samsung Galaxy ACE), with service provider Vodafone with Rs.1255/- for 3G Services on 18th Jan 2013. But I was not yet getting the speed of 2G, the speed provided by them is 0.07 MBPS while the normal speed of any 2G Service is 0.23 MBPS and for 3G Service is 2.0 MBPS.

I was complaing for the same since 22 January 2013, and As per their Customer care suggestion, I have replaced my sim with new sim card from the Vodafone store Rs.25/-. Still when I have not got the service, I complaint in Vodafone and on 29-Jan-2013 the complaint Number is [protected].

When first time I have book the complaint in Vodafone, and It seems when they have found that this problem they cannot solve they have switched off the Vodafone care service on mobile so that I cannot make calls for the complaint, for this I have booked the complaint from the different mobile the same incident is happened on that, the Vodafone care service is also stopped for that number also.

till 18th-JAN-2013 they have consume the Rs.1300/- amount from my pocket without provided any service.

The complaint details are saved on my mail, and a message against the complaint saved in my mobile.

It is my humble request with you, It seems I will not get back the amount of Rs. 1300/- But please, must take an action against to them so that no other customer will pay for such incident.

Whenever required I will provide you the all mails and messages for you needful action.

--
Regards
Saurabh
complaint Number in service provider records: [protected]

My bag got stolen on the train near Mughalsarai yesterday which contained cash, ATM Cards, jwellery and mobile phone with the dual sim as above. Please block my Vodafone and BSNL Numbers as below,
Vodafone [protected]
BSNL [protected]

Vodafone is seen sending promos "FUNCHAT WITH GIRLS" CALL 5512111 RS.3/m.

Called 198 and Bala c.care operator on 05/02/13 at 5.30Pm said that females will be linked or girl subscribers will be linked for dating...

By this either Vodafone is promoting prostitution in India or spoiling our culture by encouraging, soliciting and arranging for date.

By this on one side people ask for DEATH TO RAPISTS at the same time allow these foreign Co.s to promote rape by intoxication.

Ill-Logical India....

Dear Sir,
Myself Jignesh J Patel,and my mobile number is [protected].
I used this mobile in idea provider.but when I make the visit of Vodafone mini store(Priyank Sales,Kadod,Ta-bardoli,Di-surat 394335(Gujarat)) they told me that if you convert your number from idea to Vodafone, you will get calling 10paisa/min. Vodafone to Vodafone and 30 paisa/min any other number for 6 months.
Then after I had applied to mobile number portability for [protected] on 18/1/2013.and finally my idea number convert in Vodafone on 30th Jan 2013.
After that when I filled up the balance and make a call, at that time calling charge is 1.2 paisa/second..
I didn’t get the scheme which one is told from the Vodafone mini store.
Vodafone Company makes me fool to convert my number from idea to Vodafone.
Also whenever I submitted this complaint to complaint center (198),all executive told me that this complaint not solved by us. This problem is totally concerned with you and Vodafone mini store.
If Vodafone can’t provide me facility then why executive of this company made me fool for the number portability.
And also executive of the Vodafone mini store told me that whatever want to do we cant solve this problem.
Concerned members:
Shahidbhai (sales manager of area):[protected]
Vijaybhai (DSR of the area):[protected]
Vodafone mini store :[protected],[protected]

I took this number [protected] as a corporate number Think before 6 months i took this number. Still now i did not get any bill for this number. I gave lot of request for this. I donot know what the f..k is going on

I have made the payment of Rs.350. People are calling and asking to pay Rs 450. I will definatly pay the amount that is been listed in the bill. But how can you expect me to pay the amount without the bill????? I have also requested for email statement for the number [protected] . Still now nothing has turned up.

We have not enrolled for any caller tunes. The same has been activated. We tried 2 times to deactivate through SMS but still did not happen. I think for the last 3-4 months money would have been charged .

I have posted this in this forum to know others how they get money from the consumers without thier knowledge

Dear Sir/Mam,
I recharged my mobile([protected]) vodafone by rs-100. After recharge i got msg from vodafone that the caller tune has been activated on ur mobile and rs-30 has been deducted. I shocked and then call 111 toll free for vodafone care i have described the issue to the customer care executive. But he was ignoring me ant at last he abuse. Hence i'm writing this to you. I hope u can understand and help asap.

My self Amit Sharma Distributor of Polycab wires and V-Guard wires propriter of Jai Jagdambe Electricals I am using a vodafone no. [protected] Billing address B-309 Street no 25 Ashok Nagar Shahdara Delhi-93 For last fifteen days my no. services of incoming and sms is on hold I got a lot of loss of because it my some Parties are unable to contact me i have complaint many times on customer care and many time visited on vodafone store krishna Nagar they provide me a new Sim but the conditions are same i am very frustrated please do a necessary action I have only a single No. on my visiting cards and many companies and my parties please take a appropriate action

Thanking You
Amit Sharma
B-309 Street no.25 Ashok Nagar
Shahdara Delhi-93

i am vosafone post paid customer three year regular pay totel amt for three year rs 40000 near about they are account system vert worst my plan is monthly 1 GB free in dada plan monthly 98rs now i used 300MB DATA use sudenly vodafone servise cut my pone call now thay told your unbilled ammount rs 30000 you pay rs pay rs30000actually ur bill ammount will come rs2000 after we refunt rs28000 tolled customer servic pls any one dont go post paid plane in vodafone good bissness man pls avoid vodafone post paid

i am vodafone subscriber i want know the sms and call history (incoming and out going) of [protected] this number for the months of Nov,Dec-2011 and jan,feb,mar-2012, this sim is prepaid and it is using by me only. My name is praveen kumar patil.