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Vodafone India Complaints & Reviews

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Last updated Mar 28, 2024
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Vodafone India reviews & complaints page 1107

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A
ashishdangwal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

services stopped

Address:West Delhi, Delhi

I was using prepaid Hutch/Vodafone services (No: [protected]) since June/2006. This year in March/2012 I was deployed in South Sudan for one year (till March/2013). When I was on leave in June/July in India this year I was shocked to learn that Vodafone has stopped the services on the above mentioned No.

Due to some unavoidable circumstances I could not contact with Vodafone customer care to get my services restored.I want...
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A
Amit Bainsla
from Noida, Uttar Pradesh
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Unauthorised 'biscoot.com' service activation

Address:Bangalore, Karnataka

I am a postpaid vodafone customer.
3 times in a month I got message that biscoot.Com service had been my activated on your account.
First time they charged rs 35. I called customer care and got it cancelled. They said they can't do anything.
He even boasted about this useless weekly expenditure service called biscoot.com.
Somehow i got it cancelled. Same thing happened 2 more times. This has not happened...
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A
abhishek.mishraji
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Vodafone inflated bill for account no :1.30085438, mob.No: +91 9873944405 - billing issue, data usage exceeded till rs.38664/- against Rs9000/- limit

Address:Delhi

Sub.: Telecom Wireless 2G Consumer Complain: Vodafone inflated bill for account no :1.30085438, mob.No: +91 [protected] - billing issue, data usage exceeded till rs.38664/- Where allowed usage credit limit is mere rs.9000/-, Nobody informed exceeded data usage


Dear Sir,
Greetings of the day!
I am a regular customer whose payment and loyalty to the Vodafone (Delhi & NCR) has remained promising so far....
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S
sanjiv ranjan
from Saharanpur, Uttar Pradesh
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about customer care support

Address:Bagpat, Uttar Pradesh

1.vodafone internet service is unserviceable again and again.1 st time in 10 oct and 2nd time in 16 dec and till they not correct this service.and taken 10 days time and not given benifit for user.about validity and customer care support is not as good they told complain of myself mobile no is from other no.this is not justify if i can complaint why i should complain from other no.it should be taken from my mobile no....
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R
rdpawar1
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraudulent deduction of mobile balance amount

Address:Thane, Maharashtra

I am R.D.Pawar. My Vodafone post paid mobile number is [protected]. My complaint is that on 14/12/12, I made a recharge of Rs.300 by ICICI debit card. Also I made recharge of Rs.100 each on 18/12/12 and 21/12/12 by cash. I have not made any major calls from my mobile after 14/12/12, but even then my balance was deducted frequently in fraudulent manner and false bills were sent on my mail.
In past also I have faced such problems of...
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A
AJOJOY009
from Ludhiana, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not responding the customer care

Address:Kottayam, Kerala

sir,my name is ajo.. i have a complaint on my number [protected].when i in need of the customer service executive of vodafone for some assistance, they are fail to connect my number..so many times i tried to speak, but i couldn't..And also i am not happy with the services..now i have recharged with RS.149 for getting unlimited internet, but now its going to be one hour and till now there is no respond from vodafone.. I am not able to...
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L
lakshmi.mohan
from Mumbai, Maharashtra
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No response to complaints

I have a vodafone pune SIM. Recently i travelled to Kerala. Since i reached Kerala my number is not working. I am not able toreceive calls or make any calls. I've called the vodafone care sveral times. They had assured me that they'll resolve the issue within 48 hours and that they'll call me back. But despite many calls to vodafone the issue was not solved. The customer care proved to be very indifferent and inefficient. They...
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A
amit.2503
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

New Connection

Address:Mumbai City, Maharashtra

This is the web complaint I raised with Vodafone, I have this service since 6.5 years and Just wanted a new connection. This is not good service.

Read[protected][protected][protected][protected]-----
HORRIBLE SERVICE I have a Lifetime Postpaid connection with [protected] I need a new number so booked one on Thu and paid Rs300 for SIM Card Got 2 calls for Verification and not activated...
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B
balamurugan2012
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DATA USAGE charges to be Voice call rate

Address:Tamil Nadu

Sir

i am using vodafone postpaid connection number[protected] for sample for first month of plan is 189 and maximum credit limit is Rs.1500/-

but i am using voice call below Rs.700/- but bill chargs Rs.2,047/-. The vodafone collection agent Mr. bala say you bill waiver of rs.1047/-. i would paid rs.1000/- through SS Cellulur Vodafone Mini store. but still now receipt not given to me. i suffered for this...
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S
samgada
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong charges in consecutive bills ..

Address:Maharashtra

The Vodafone India Ltd., or should I say - Beggars and looters - have after more than 30 days (2nd complaint dated 15-Nov-2012 Ref.: [protected] Ashraf Shaikh) have not been able to tell me why local SMS's to Vodafone number (free to me as per plan) are charged to me at Rs. 5/- as International SMS's.
(This was brought to their notice 1st time almost 2 months back). Next bill they continued to do so.
The CBI (Central...
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H
hunedali
from Mumbai, Maharashtra
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Excessive charge in post paid bill

Address:Vadodara, Gujarat

My name is Huned ali.
My phone number is 9099xxxxx6.

I have been using this particular Vodafone number for the past one and half years.

In the previous month’s bill I have been unduly charged for the internet services that I did not use.

I gave a request to activate my 3G plan on 23rd November, but as per Vodafone’s records it was activated on the 26th of November 2012. The charges are...
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A
anuragsharma888
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False Internet Charges

Address:South Delhi, Delhi

I ([protected]) switched to Vodafone from Airtel almost 6 monthes back withe a believe theat i will be given better services, but it ruins my expectations.

I own a corporate plan on my number withe a data plan of [protected]@98 Rs. Unfortunately, I lost my phone and i temporarily inserted my new SIM (which i got from Vodafone Store) in Blackberry Handset.

I was using thee default services on my BB handset witheout using...
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V
viswatronics
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

corporate people attention please

Address:Tamil Nadu

I am postpaid corporate customer 2009 on words. my plan is using 6000SMS permonth and call charges as 600mini free with CUG. TRAI announced the SMS BlackOut Days on12Aug2010 so my network announce for corporate postpaid to limit the SMS 3000 perday 100sms but not applicable for SMS charge on black out day for corporate customer this information collect after discuss to my customer care when I saw the alert SMS. but this year before dewali...
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Y
yati raghuwanshi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unwanted subscriptions given and amount deducted

Address:Pune, Maharashtra

i am using vodafone prepaiid mobile connection from last two years. But from last two months unwanted subscriptions like online game is started on my phone and amount deducted from main account without my request for any subscrition.
I want my amount back.
Before last month i had started internet package for 15 days but after usage i had sent message for cancellation of package so that it cannot be renewed. But even after that...
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U
Umesh Harangaonkar
from Pune, Maharashtra
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Flash SMS

Address:Pune, Maharashtra

I have observed that the company is charging illegally by sending flash SMS..... by this they have deducted Rs.250 from my balance....if they get Rs250 from 1 consumer they would be earning in millions from all the customers.

This has to be taken seriously and TRIA should fine such service providers.

I have logged the complaint but still no reply from Vodafone.

My Number: [protected]...
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S
samirkaneriya
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deducted More charged than mention

Address:Nashik, Maharashtra

Sir,

I am vodafone customer with mobile no. [protected]. I checked my best offer from *121# in that 5th option show 1gb data in Rs 25. when i get inside it show to Get 1GB data at Rs25 for 15days press 1 to activate. when i pressed 1 to activate at that time Rs51 balance is cut instead of Rs25.Here i attached screen shoot of your special offer also.

So please refund my Rs26 to my balance as early as possible.br...
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A
Akhil Kapadia
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Balance deduction

Address:Surat, Gujarat

deducted 31 rs and activated some plan without any notice or conformation...
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P
pkstar12
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Grieving & Harassed Vodafone Customer

Address:Ghaziabad, Uttar Pradesh

I am a suffering Vodafone customer. I applied for MNP and my number was duly ported but after two days of porting my services were cut off without any prior notification.

The reason given to me was that address verification was not successful, and that was because I have recently shifted my home during the time number was being ported.

I have been to two Vodafone stores (Noida & Indirapuram) five times but...
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A
akif_p
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incorrect Plan Info. on official site

Address:Thane, Maharashtra

I searched for the 3G Data plans on www.vodafone.in and found 103 Rs. Mobile 3G Internet Plan which gives 300 MB 3G data.

However, when I recharged my account with 103 Rs., it was treated as a normal recharge and I didn't receive any Internet package and I already had enough balance in my account. My transaction ID is MU[protected].

You can find the 3G Plan details on thir link: http://www.vodafone.in/3gworld/pages/tariff_plans.aspx?cid=kolbr...
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A
agarwalsarvesh88
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Balance Deduction from Account

Address:Pune, Maharashtra

HI ,

I have complain regarding unnecessary deduction of my balance from my prepaid account. Vodafone service provider is not giving me the proper answer on the same.

I have talked with customer care several time and they always says that the deduction is because of clicking on internet site but for there kind information i have not used there website from last 1 year.

Kindly take some action and...
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