Vodafone India Complaints & Reviews

Have purchase Rs.30 Paper Recharge Card But the Pin Number Is Damaged After Crash. Please Give Me Secret Pin Of This Card On My E-mail ID Or Recharge On My Number .

My Mobile Number And Recharge Card Details

Mobile Number: [protected]

Serial No. Of Recharge Card: 13178414
and batch no: 600512
Secret Pin: ?
my email id: [protected]@gmail.com

I today on 08-august-2012 at 03:20 pm to 03:50 pm i recharged my vodafone number [protected] online with 147 rs. (2 gb internet pack service) data balance but i couldn`t get this servise through uco internet banking...

O please refund my balance immediately in my a/c...
I m waiting 4 ur response...

G mail id:- ankit. [protected]@gmail.com

Plz sir/madam do hurry!!! I need this balance in my a/c...

I have been using Vodafone postpaid connection with mobile number +91 [protected] and SIM No.[protected] from August 2010. Vodafone has blocked my SIM and issued new SIM[protected]-1) with same mobile number on my name to the stranger who has provided fake details (documents are enclosed) in Anantapur on 20/10/2011. The culprit has hacked my online State Bank of India (SBI) internet banking (account number [protected]) user name and password. The culprit has used newly issued SIM (my mobile number) to transfer Rs 3,14,000 (three lakhs fourteen thousand rupees ) fraudulently to another account (to Mr. Gajanan Jalinder Patel with account number [protected]) of the SBI, Chembur branch.

To transfer money from one account to another account through online SBI, a third party has to be added. In order to add new party, the security code sent by SBI to the mobile is needed. Without this security code it is not possible to add new party. The newly added party gets approved or activated within 24 hours of adding party. In between, SBI intimates to the account holder through the messages (SMS) to the mobile number that new party has been added. To transfer money to this activated account, the security code sent by SBI to the mobile is required to approve the transaction.

Vodafone management is mainly responsible for the loss incurred to me. Without the mobile number, culprit couldn’t not have been transferred the money. The details (enclosed in attachment) furnished at Anantapur Vodafone store are not coinciding with the original details submitted by me when I have taken postpaid connection. Without matching details, Vodafone executive has blocked my SIM and issued new SIM to the culprit. Had concerned Vodafone executive is a bit careful by looking into the fake details provided by the culprit, this loss would not have occurred to me. The details provided in fake BHEL’s letter pad are matching with the address present on the Vodafone billing address. Based on this, I suspect that the Vodafone executive might also be involved in this fraud.

This incident has happened on the preceding day of my marriage. I thought o[censored]sing that money for my marriage expenses. I was shocked and devastated to know that I had only mere Rs.166 in my account. The mental agony which I have undergone was horrible. I had to ask other people to lend money for my marriage expenses. As soon as marriage is over, I traveled back from my home to Hyderabad to know what has been happened.

I understood that this fraud is mainly because of negligence of Vodafone authorities. Immediately I have contacted Vodafone nodal office, Begumpet and explained about the fraud. The response given by them was much below satisfactory. After so many calls and meetings, finally they checked with concerned people and agreed that mistake had happened in Anantpur Vodafone store and suggested me to go legally.

I had purchased Vodafone 3G Datacard from Authorised Vodafone Sales Executive on 22nd March 2011. While taking the 3G Datacard i was given option of 3.1 Mbps and 7.2 Mbps Data Speed for which I opted for 7.2 Mbps Datacard by paying higher price. And was offered Dataplan of Rs. 599 per month commitment for unlimited data usage (10gb fair usage policy). During activation i was told that we have not yet started 3G services for datacard and it will take 2-3 month to start the 3G services in Mumbai Circle. Till that you can use the 2G or Edge Services. I used to pay the monthly rental and use the services after 3 months I contacted the Vodafone Customer Care they said we still cant activate it on Datacard as soon as 3G services start in Mumbai Circle it will be activated on your Datacard. After repeated calls for 10 Month I stopped Paying the Monthly Rental from April 2012. Now they are calling us and harassing us saying we will proceed with Legal Proceedings and you need to pay the Rent from March till July even though your Datacard is Disconnected you need to pay the Monthly rentals.
Now They call up and tell us the you pay the Due amount and we will start the 3G services and you need to pay the rentals as per new offers and the offer that was provided during March 2011 is not valid now as it was not activated on your mobile during that offer period.
This shows Vodafone just cheated with us and must have cheated with thousand others in City by giving false commitments.
We request for strict action against this Company so that many others might be saved from this cheating Company.
My Vodafone Datacard no is [protected]
Regards
Satish Haria
[protected]

I am Vodafone subscriber having mobile no. [protected]. My services has been disconnected saying payment is pending. I have already made the payment of Rs. 630 through net banking and the payment is already debited from my ICICI Bank account.

The customer care is worthless and non cooperative. How can they disconnect the services without intimation to the user.

Strict legal action will be taken against Vodafone.

I went to Vodafone services
and in Vodafone flash -> go to activation
u will get 2 options : activate and DE-activate
select DE-activate

But Still I am receiving those flash messages...
plz help me it eating my battery,,,

Hi,

Recently I Have Complained That My Out Going Mesg Service Is Not Working from 25 july Onwards But 2 Days Back The Vodafone People Called Mee And They Have Resolved My Problem But If I Want to Get The Porting Code I Need To Send a Mesg From My Mobile To 1900. But My Mesg Is Not Going Only For 1900 So pls Try To resolve My Problem ASAP.

Hi Sir,

I recently took a Vodafone postpaid connection by having number [protected]. Vodafone is offering a free monthly gifts for the new customers valid on their 2 respective monthly bills. i filled up the coupon & forwarded it to the respective address of Vodafone care after i paid the 2 monthly bills. The people of Vodafone called me & got the verification of number & address on both the months but failed to deliver the gifts. It is waste of courier charges in each time. I hope this complaint will awake the people in delivering the gifts at lost.

Thanks.

Dear Sir, Madam,

SUB: Wrong Name entered by vodafone due to PreActivation ( before sale of SIM) and Dummy Registrations
by Ms. Venus Bobile World, No.280.,Kumaran Road, Tirupur 641601 phone:[protected], [protected],
Correct Name of Original Purchaser is proved to Vodafone company showroom at kumaran road, Tirupur as,
K.VENKATESH, Son of K.H.Krithivasan, New No.19 Old no.16 Rayapuram East Street, Tiruppur -641 601.

I had sent by Speed post the xerox copy once again to your chennai office. Please be kind enough to Rectify
the wrong entries of subscriber names as follows:
mobile no.[protected] present wrong entry:Kalaiselvan Correct entry:K.VENKATESH NOW ACTIVATED..
mobile no.[protected] present wrong entry Chellammal Correct entry:K.VENKATESH NOT YET ACTIVATED.
Please note the the due Credit of Talk time of Rs. 92 is not utilsed and it is to be added with recharge of Rs.333 and
hence total balance must beRs.425. Please credit the same and ACTIVATE IMMEDIATELY, since both simms are
in my own name and same id and photo proof is given and one number is active and another is INACTIVE Why?.
Please take immediate action.
Thanking you,
yours truly,
k.venkatesh

I have purchased a Vodafone 30 recharge card but when i scratch it some digits are missing. please send me secret pin of this card to my email id or recharge my mobile number.
my email id is : sonu.[protected]@gmail.com.
my mobile number is :[protected].
Recharge card serial number is [protected]

Hello,

I need to write a complaint against Vodafone Mobile service provider in Ahmedabad, My Mobile number [protected] which is CUG number provided by my Company (Sai Infosystem India Ltd), There are Excessive charges levied on my number during the period of June 12 to Aug 12, the charges are more than Rs. 10,000 per month, which is not acceptable to me. I have raised the issue couple of times with Vodafone service outlets but didn't get any reply, according them it is internet usage charges. For me this is highly incorrect billing done to me, One side they are charging only Rs. 599 for unlimited usage of internet per month, then how come my bill goes to 10000 per month, Due this problem my salary were deducted by my company HR & admin team.

I request you to look after this matter & to raise this point to your concern, If company can charge Per month Rs. 599 unlimited access to internet then how they can charge Rs. 10000 for the same internet usage. This is highly unethical practice & against consumer rights.

Regards
Shailesh Makwana
[protected]
11-A, Kush society, Nava naroda
Ahmedabad

Dear Sir

Mobile number [protected]

I have converted my number from reliance to vodafone in the starting plan 150 and today i have received the first vodafone bill stating 1100 gprs charges which is totally fraud. First these company unnecessary send gprs msgs and then they give such huge bills. I request to waive off these charges which are unnecessarily been levied.

Thanks
Ankit kapoor
B 4/4, 3rd floor, paschim vihar
New delhi 63

I am Profulla Kumar Barman , Mo No [protected] of Vodafone . Today at about 6 pm I receive a call . The caller said ''i am from vodafone office''. inform you that you should dial*131*30*[protected] immediately , otherwise Rs 30.oo will be deducted every month from your mobile phone balance. " Initially I have denied to do this. But he make me belive his story. Lastly it is seen that Rs 30 has been transferred from my balance to Mo No [protected]. Then I talk to customer care executive (111/198) & request them to recover the money which is fraudulently /cheatingly taken by the man whose mobile No is [protected]. Customer care Executive tells me to lodge a complain to PS against the mobile number. He/She also added '' they have nothing to do" My question , One of their customers is being cheated by other fraudulently , And the mobile co is saying" they have nothing to do." Is it believable ?'' So i want proper action against the customer care Executive (Tomalica & Another one ) And the cheater whose Mo. No. is [protected] . Sorry to say that vodafone CC Executive does not cooperate me properly. My email ID is [protected]@gmail.com. Please let me inform the action taken about my complaint.

complain about that vodafone prepaid sim lost before 3-4 for months that sim is registered id chaganlal s/o bhomaram
r/o newri dhana.
now that time no [protected] used by other person whom missed that no, so i am in problem but
i also complaint FRI in police station Kalyanpur barmer
please call detail about that no in these days and find out who are use that number now.
yours
chaganlal

My father was using a mobile connection of Vodafone from last 3 years, but unfortunately he lost hie mobile in Jan2012 we logged a FIR and immediately blocked the sim and at the same time we applied for the duplicate sim. We were confused at the time going to Vodafone Dealer that weather the connection was on the name of my brother or on the name of my father. We went to Khanna Enterprises and met the dealer Vishal Khanna , his office is in Jawhar market, Nangal . He had taken the relevant documents of my father at that point of time, we confirmed from him that weather the documents of father will work or not. He assured that it will work for getting a duplicate connection. After 3 Weeks of this incident we again went to the store and asked for the SIM but the dealer refused to issue it with a reason that the connection is on the name of my brother . We again provided him my Brother's documents but even that didn't worked , We gain visited his store but the same lingering process continued . Today is the Excess of the torture when he told us that the SIM NO.[protected] is deleted from the system and we will not get it back. Inspite of our duplicate SIM he will issue us a new connection.

He said that do what so ever you want , talk to whomsoever you want you will not get this number again.

Please help us and do the needful.

Seeking help and Positive Response
Regards,
Samriti Tangri
M:[protected]
Hose no 597 , Indra Nagar
Nangal town ship

hello sir,
i have subscribe to your datapack plan since long.
bt i wanted to deactivate it..so i sent request for deactivation.but still it has been renewed.
i talk with customer care Mr.pravin..bt he was totaly rude.n the worse part is he told me do watever u can..u can go for court.he has no concern with vodafone reputation..
i want refund for datapack any ways which i have not used even.
my no.is [protected]

I registered for missed call information service on 29-Jul-12. In my last month bill (billing period: 1-Jul to 31-Jul) i had been charged Rs 30/- for availing this service for 3 days (29-Jul-12 to 31-Jul-12). In vodafone website it is mentioned that the rental charges for MCI is Rs.30/month. Is it correct to charge for rest 28 days without using this service? Need some clarification.

really shame on you vodafone!!!!!!
i had taken my 1st campus card in july 2008. till 2011 it worked properly. after 26th july 2011 i received a message that my campus card has been deactivated. i didnt even got any sms saying that my campus card goin to be expire. before 2011 i use to got messages about my campus scheme expiry but in july 2011 i dint got any message and without informing my campus scheme had been deactivated due to which i need to take another campus simcard another number. i took new simcard between 26july or 2nd august as per customer executive. again after a year i am facing the same problem.
i dint receive any sms about my campus scheme expiry date. i called on 21st july on vodafone because i was not able to recharge of rs47 to renew my scheme. that time i came to know that vodafone had close down rs47 recharge and launched a new campus card. but still customer executive on phone saying for your number rs47 is valid. but when i recharge its showing me not valid. then i visited customer care centre at malad west, they told me that rs47 has been closed down and you need to recharge rs57 for renew for your campus scheme. i tried to recharge rs57 also. it showed me not valid. then again i called customer executive they told me the due date of campus scheme is 25th july so try on that day. so i tried directly on 25th july. again not valid for both recharge rs.47 and rs57. after 25th july i was charging 5numbers 20p, local calls 1re and sms 1re. before that i was charging 5numbers 10p, local calls 50p and sms 10p.
again i called on customer care on 26th july. they forwarded my complain and gave registration number via sms. they told me i wil get call from their side on 28th july but i dint got any call infact i called back. they told me that you should recharge of rs92 because new campus scheme 1st recharge is rs92 and then rs57. each and every executive telling me different thing. whom to trust? and is that so then they could tell me this before 25th july? one is saying get new simcard because new campus cannot bt activated on this number. again and again i should buy new simcard o what??? evn i am advertising and marketing student. i also know these kind of tatics and how to increase the sales. but that doesnt mean that you behave this way with old customers. campus scheme was worth thats why i took another simcard in 2011 again orelse would not. because of your mistake i am charging double. even after getting mails from your senior department no action taken from your side. i have all service registration number n names of those executives too.. either give me new simcard or same scheme on this number itself or better i port. 2 executive told me to deactivate my family and friends number so that i can recharge rs92 on this number. but while recharging rs92 i got sms that this transaction cannot be processed at this time. because of those two executive i deactived the scheme and now i am charging 1re for all calls and sms.
yesterday 2nd august 2012 i got a call from vodafone customer care. she told me to get new simcard becuase the new campus scheme cannot be activated on this number. then she told me she transferring call to senior. then she told senior is busy so he will call after 10mins. till now i dint even got a call from them.
i am being loyal to vodafone from 2008 and my whole family uses vodafone. better i port everyones number to another network because vodafone does not deserve this. customers are loyal to vodafone but vodafone is not loyal to their customers. no new scheme for old campus users!!!! just to increase for sales and gain new customers you regretting old customers, not at all willing to help!!!!! shame on you vodafone!!!! its time to port to another network because you repeated your mistake again with the same customer twice now. really dint expected this from vadafone!!!!!!!!

Sir,
I had bought a new vodafone prepaid connection [protected] on july 26th, 2012 by submitting all the documents on time. On july 31st, 2012 i got a message from vh-611112 saying our documents had reached there and they are updating my documents. But yesterday i recieved a message to submit my documents on time otherwise my clipping facility will be barred. And today stopped my clipping facility and just informed us by message.. Is this how you people work?
I had faced this problem earlier on my number [protected] which i had port to vodafone. I am very dissatisfy with your facility, isn't its your duty to check or ask about the documents by a single call, so that we can also justify whether the documents are submitted by us or not.
I had never seen such worst service than yours.

After many mails and call plan is unchanged so getting excess bill.

Sumeet Jadhav
Jul 7

to corpcare.mah, sumeet.jadhav
Hello!

After an acknowledgement reply my plan should have bean changed to 199 and accordingly i was hoping to get much lower bill. I am just unable to understand why am i being troubled? i wont pay any bill until i get a mail confirmation about plan change...