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Vodafone India Complaints & Reviews

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Updated: Jul 13, 2026
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Vodafone India reviews & complaints page 1136

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V
vinroh
from Delhi, Delhi
Aug 21, 2012
Resolved
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Resolved

Address: South Delhi, Delhi

Sir/ma'am,
I want to port my number from Idea(prepaid) to Vodafone(postpaid) . For that I had submitted all the required documents along with unique port number with vodafone 12 days ago. But even after 12 days, I have not received any communication from vodafone and I am still using Idea. I regard Vodafone as a company with superior services. I expected a smooth transition in a much shorter time. Please help me to migrate from Idea to Vodafone as soon as possible.
The number I want to migrate is [protected] (Delhi NCR). Please contact me on this number at any time.
The Postpaid-Plan for which I had submitted my documents is NC_DL_MV_ENT99Special (Indian Institute of Foreign Trade - Campus Plan).
Thanks and regards,
Vineet Kumar Rohilla
Dec 24, 2016
Complaint marked as Resolved 
Verified Support
Aug 23, 2012
Vodafone India Customer Care's response
Hello Vineet Kumar,

Please share the best time to reach you, so that we may be able to resolve your concern at the earliest.

Regards,
Vodafone Customer Care, Delhi & NCR.
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    B
    boynextdoor3187
    from Mumbai, Maharashtra
    Aug 21, 2012
    Resolved
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    Resolved

    Address: Mumbai City, Maharashtra

    Hello people, I need to find the address details of a number which is bothering a friend of mine with unwanted (and indecent) SMSs. I have tried to locate the mobile number but I could just trace that it is a vodafone service operator and for mumbai (and maharashtra) circle.

    I need help to trace this number's address and the name of the person registered with this number in order to proceed with the next legal action.

    Any help is appreciated and valued.

    The number to be traced is : +91 - [protected].

    Please respond as soon as possible.
    Aug 13, 2020
    Complaint marked as Resolved 

    Vodafone — Unwanted message from unkown member

    hello,
    I am being disturbed a lot from this guy, I want to know the name/address of this number please..
    [protected]. from mobile number locator I found its vodafone and bangalore based.

    Reebok — UNWANTED SMS

    Un solocited SMS being received everyday with offer for various products. Please get the same stopped.
    My Mobile No. is [protected]

    Vodafone — getting messages from unknown no

    [protected]
    cud u plz letme know the details of this vodafone no. i'm getting unnecessary msgs. can u plz mail me the details

    Vodafone — getting unwanted messages from unknown vodafone number

    A unknown Vodafone user is disturbing me through messages daily. His mobile number is [protected].
    I want to know Name and address of this Vodafone user.
    My vodaphone no. is 91 ([protected]). I am registered for DND (DO NOT DISTURB) Yet I am getting numerous SMS and phone calls for promotion of different products especially property deals.
    Please look into and activate DND do not disturb if got expired.
    Thanks
    DP SINGH
    ph.[protected]

    Vodafone — Unwanted SMS

    I am receiving at least 10-15 unwanted advertising messages daily. I am bugged by T, TD, TM, AM, TA groups of message which are causing me a lot of trouble. Please stop all those services. It’s a biggest irritation to my day to day life .I have a Vodafone subscription and my mobile number is [protected]. Please block all sms

    Please block all these groups (and all such TM and TD groups) from sending messages to me.


    Nikunj Patel
    I am receiving at least 50-100 unwanted msg from this no : 567889 advertising messages daily. message which are causing me a lot of trouble. Please stop all those services. It’s a biggest irritation to my day to day life .I have a Vodafone subscription and my mobile number is [protected]. Please block all sms

    Please block these groups from sending messages to me.


    M.Ganesan
    [protected]

    Vodafone — unwanted SMS

    My mobile no. [protected]
    Whenever I go out of Mumbai, I get frequent SMS i.e. one SMS per minutes from Channel 50.
    I complained to Vodafone 111, but no use and it is very irritating and my mobile phone also stopped working after 10-15 such SMS. Again I have to switch off the phone and switch on again. If it continuous I would like to change my mobile provider from Vodafone to any best provider.

    Gopalkrishnan
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      D
      Dheepa
      Aug 20, 2012
      Resolved
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      Resolved

      Address: Pondicherry, Puducherry

      My Vodafone postpaid no should be changed in my Name.
      Jan 3, 2017
      Complaint marked as Resolved 
      Verified Support
      Aug 21, 2012
      Vodafone India Customer Care's response
      Hello Dheepa,

      Kindly share your contact number with us at http://bit.ly/PBtBef so that we can assist you further.

      Regards,
      Vodafone Customer Care.
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        M
        Manjunatha prasad N K
        from Bengaluru, Karnataka
        Aug 20, 2012
        Resolved
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        Resolved

        Address: Bangalore, Karnataka

        With reference to the above said complaint , Basically myself i am Manjunatha prasad a vodaphone user from last 6 years
        ( [protected]) and last year I have taken one more add on connection to my existing number ([protected]. )
        But the new add on connection number was used by somebody and the same is allocated by Videophone without proper in-formations. Now i am getting wrong calls from old numbers users and Disturbing my family peace.

        The same is already spoken with Videophone customer care and They are ( Videophone ) asking us to restrict those number calls with additional payments of Rs 90/ Month.

        I am not interested to bare this unnecessary videophone charges without my mistake .

        I Request you to look into the same and need full early actions.
        Jan 2, 2017
        Complaint marked as Resolved 
        Verified Support
        Aug 21, 2012
        Vodafone India Customer Care's response
        Hello Manjunatha prasad,

        Thank you for your time on our call.

        Regards,
        Vodafone Customer Care, Karnataka.
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          A
          ankit191188
          from Chennai, Tamil Nadu
          Aug 20, 2012
          Resolved
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          Resolved

          Address: Chennai, Tamil Nadu

          Despite the activation of DND, I am still receiving numerous calls/sms throughout the day. What kind of irresponsible behavior is this ? VODAFONE SUCKS !!!
          I also sent details o[censored]nsolicited sms to 1909 on the same day but it refuses to process the information on grounds that TRAI only accept calls/sms in last 3 days (i've always sent the complaint within 3 days).
          Vodafone people called me 2-3 times in past 3 days saying that DND has been activated. Still calls and SMS keep on coming. REALLY PATHETIC.....NEVER SEEN SUCH A PATHETIC COMPANY WHICH DOESN"T GIVE A DAMN ABOUT ITS CONSUMERS.
          I think vodafone can't do anything. Now i've to do something.

          I am fed up of writing to vodafone so many times. It seems they just don't care.

          Following are the details of calls/sms (non-exhaustive) which i received in past 1 week.

          Phone No.
          Date
          Time
          Description
          [protected]
          13-08-12
          3:00pm
          Placement Agency
          VM-001726
          13-08-12
          3:43pm
          Univer Cell
          VT-611112
          13-08-12
          7:34pm
          Something in Tamil I couldn’t understand
          LM-PANTLS
          14-08-12
          11:13am
          Pantaloons Sale
          VT-611113
          14-08-12
          3:55pm
          Horoscope/personal predictions
          VT-611112
          14-08-12
          7:37pm
          Something in Tamil I couldn’t understand
          LM-PANTLS
          15-08-12
          10:23am
          Pantaloons Sale
          VT-611113
          15-08-12
          10:25am
          Sms and win
          VM-001726
          15-08-12
          11:53am
          Univer cell
          VM-001726
          15-08-12
          12:43pm
          Ezone Sale
          VT-611112
          16-08-12
          3:49pm
          Kollywood Tamil
          VT-611112
          16-08-12
          3:50pm
          Something in Tamil I couldn’t understand
          VT-611112
          16-08-12
          4:46pm
          Caller tune
          VM-001726
          16-08-12
          7:09pm
          Training & certification
          VT-611112
          16-08-12
          7:57pm
          Caller Tune
          LM-615651
          17-08-12
          11:38am
          Something in Tamil by Vodafone
          VM-001726
          17-08-12
          12:52pm
          Univer cell
          [protected]
          19-08-12
          12:42pm
          Some call in Tamil
          VT-611112
          19-08-12
          6:28pm
          Caller tune
          [protected]
          20-08-12
          10:33pm
          Placement agency

          My Details-
          Name - Ankit Pandey
          Unfortunately Vodafone No. - +91-[protected]
          Aug 13, 2020
          Complaint marked as Resolved 
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            S
            sandeep waghmode
            from Latur, Maharashtra
            Aug 20, 2012
            Resolved
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            Resolved

            Address: Latur, Maharashtra

            i have using vodafone mobile post paid service my cell number is [protected], and i have request 98rs rental gprs plan for activation as on date 8/8/2012, then 12/08/2012 i have send request for decativate the 98rs gprs plan and pls convert the 98rs gprs paln to 199rs gprs plan.then my request is accept 13/08/2012 decativation but then i will us the gprs but 20/08/2012 my unbilled amout is 4781.21, then i will talk with custmer care about my bill he says that this bill is generate 98rs gprs plan.and ur 198gprs plan is activate 18/08/2012.but when i send my request to custmer care for deactivate and convert that time vodafone custmer care is not give me details information to me about the billing cycle.so this is not my mistake this mistake is vodafone mobile serviceses, so i cant paid the bill amount because vodafone custmer care services is not giving right information to the custmer.pls send me the replay to my mail addresss. and thanks, mail id : [protected]@rediffmail.com
            Dec 2, 2016
            Complaint marked as Resolved 
            Verified Support
            Mar 16, 2012
            Vodafone India Customer Care's response
            Hello Ravi,

            Thanks for writing to us. Please be informed that we have mailed the bills to the registered email ID. For any further assistance please write to us at vodafonecare.[protected]@vodafone.com Happy to help!

            Kind Regards,
            Vodafone Customer Care, Uttar Pradesh (East)
            Verified Support
            Jun 26, 2012
            Vodafone India Customer Care's response
            Hello Sunilkumar,

            Please share your number here http://bit.ly/MpWcRm so that we may be able to assist you better.

            Regards,
            Vodafone Customer Care
            Verified Support
            Aug 21, 2012
            Vodafone India Customer Care's response
            Hello Sandeep,

            We are working on your concern and will get back to you with an update at the earliest.

            Regards,
            Vodafone Customer Care, Maharashtra & Goa (except Mumbai).
            Verified Support
            Sep 07, 2012
            Vodafone India Customer Care's response
            Hello Sunilkumarjha,

            Please share an alternate contact number here http://bit.ly/P75Nzr for us to contact you with assistance.

            Regards,
            Vodafone Customer Care
            Verified Support
            Oct 15, 2012
            Vodafone India Customer Care's response
            Hello Jeevangeorge,

            Please SMS BILL<space>FIRST THREE LETTERS OF THE MONTH to 144 to get your bill. For example, for the month of September, please send BILL SEP to 144. Please maintain a minimum balance of Rs.26 at the time of placing the request. The call details will be sent to your registered address within 15 days post necessary validation. Kindly note that the SMS has to be sent from the number for which you would require the call history.

            Regards,
            Vodafone Customer Care, Kolkata.
            Verified Support
            Aug 03, 2013
            Vodafone India Customer Care's response
            Hi Shashi,

            Kindly provide your current and alternate contact numbers at http://bit.ly/147tEWQ and we will have someone get back to you in a short while with further assistance.

            Regards,
            Vodafone Customer Care.
            I want december 3.12.07 detail(all Calls)
            I want december 3.12.07 detail
            I want my mobile no. [protected] details
            I have not recd. my monthly bill, pl. tell me how i can get it on internet.

            Thanks

            Navneet Singh
            [protected]
            hi sir
            please mail me bill details of last bill.
            Mobile no: [protected]
            hello,
            this is beny .i havent received my bill the last 2 mth's
            kindly send to my billing add.

            thank u.
            beny
            more extra billing on my phone with out using it
            i am Tanveer Alam was useing the vodafone no. [protected] last three years approx. but they have changed my plan without infomation so i was disagree form this service so i did not make my due subscription and they stoped the sevices and disconnectd my number but after one year now the bill recovery department calling to my friends asking my no. and name and talking with abusive language so i don't like this mis behaviour so here i am warning the bill recovery deparmtment don''t do this other wise i have to take help of media news chennel because they are doing this on the behalf of vodaphone. i am ready to make the payment for which bill i have really used because i want full and final settlement so do the need full i hope now i will get the possitive response from you
            the company is not sending me bill, always before10 days of due date of bill, call center executives ring me and ask me when m paying bill. when i ask about my bill copy they say it has benn sent.
            even they are not sending me bill on my mail id.
            this is not helping me to pay bill.
            i would like to check the my vodafone post-paid bill status for january 2009
            thank you...
            sir i want know about call list which i made last month... plz send details to my mail
            i wanna bill status code
            Please send my bill details for the month of February 2009 early to my mail ID
            my name is mohit vijan my mobile no is [protected] please send my bill in mail
            I have paid my vodafone mobile number - [protected] bill in month of march, someone came and collected the amount by cash. Even after all calls were barred, as I was in roming, I changed the number.

            Now suddenly vodafone people are calling and asking to pay the bill and trying to scare me that they will come to my office and will insult. And also making lot of allegations. The problem is I have not kept the manual receipt given by the person who collected the cash.

            Can somebody help in this case?
            my name is praveen jaiswal my mobil no is [protected] please secd my bill in mail

            thanks

            praveen jaiswal
            Please I want chek the bill on line
            pl sent last bill my mobleno [protected]detail
            my name isSURESH WAMAN CHITALE my mobil no is [protected] please secd my bill in mail

            thanks
            Sir,
            i would like to check my itemised call list which i made last month.bcoz i submit bill copy to my office. pls send details to my mail id.
            my Vodafone bill ditals
            my vodafone no is [protected] plz send my bill copy in detai in my mobile or my mail id .thanks
            plz send me how much bill pay on vodadone center.my mobile no is [protected]
            i am a user of vodafone postpaid sim. it is a corporate plan. i am sufferring frm a bill related problem. recently my bill came of rs 2500 n when i checked the bill i founf that they have charged 45 rs/min call to europe n before it was 9.18 rs/min. when i checked frm vodafone they said that frm this month they r charging rs 45 for an isd call. they diidnt inform abt this increasing rate.but when i call frm a vodafone prepaid it cost 9.18 rs only.all others company r charging 9.18 rs prepaid as well as postpaid. so please help me for this
            plz send me my bill detail in my mobile. my mobile no is [protected]
            i want to see my itemised bill on my site
            i would like to check the my vodafone post-paid bill status for january 2007, 2008
            thank you...
            Sir,
            i would like to check my itemised call list which i made last month.bcoz i submit bill copy to my office. pls send details to my mail id.

            Vodafone — Vodafone Bill

            I am a student and I was using my brothers card which was postpaid his name is Vaibhav Jadhav.
            Due to some technical Problems my bill was 600 two month's before. I made a complaint about it to
            your customer care Initially they admitted to pay about the 450 but later on they disconnect my number and increased the bill which was monthly rentel at that time my number was not working.
            now bill has increased and I am not able to pay that bill I am ready to pay 450 Should I pay it or not
            give me reply immediately I am in pune and I wanted to pay here.

            Thank you
            Our company's payment issue is going on with vodafone and due to which they are barring my individual number
            hi, my cell no is [protected].i want my detail bill last 3 months.i want also 9/11/2009 details.plz to do mail my mail id fast.
            I have a Vodafone no. [protected].
            My mobile bill for the month of September was very high @ Rs. 6300/-. I have received the detailed bill of that. There i found that, this high amount of bill is due to calls made on a special no. It true that i have made calls on this no. but i never had conversation on this no. as it was always busy.
            Dear Sir,

            My no. is [protected] and i never receive my Bill on my mail and want to change my no. from post paid to pre paid . PLEASE LET ME KNOW THE PROCEDURE OF CONVERTING IT INTO PREPAID AT THE EARLIEST.
            i want a this no. [protected] bill details and address of the above vodafone number. please mail me fast.
            thank you. [protected]@gmail.com

            Vodafone — mobile bill

            Hallo,
            Sir/Madam,
            Pls.provide the mobile bill in my e mail address.

            EMAIL ID - bhardwaj.[protected]@gmail.com

            Thanks.
            disconnected services out going and in comming coz optional no bill not paid as problem in bill not ready to sort out
            I am Sneh Lata, my telephone no, is [protected], unnecessary downloading charges have been levied in the last two bills dated15/05/2010 and 15/06/2010.

            I filed a complaint by sending an e-mail to corporatecare.[protected]@vodafonecare.com on 31st May asking the details but no reply has been sent except sending my complaint no. which is 89719372.

            I want a reply asap.

            Vodafone — calling daily without and reason daily and harrassing

            This is to complain about vodafone people they are calling many time for bill payment all though they have got d payment and saying that your credit limit is over as I have taken scheme of black berry 4999 yearly unlimited usage still they r charging me for all usage and asking to pay and they r also excepint that your scheme payment is done . [protected] frm this no. They r calling and disturbing my spouse daily
            Dear all friends I am cheated by Vodafone I am not using my mobile so much local/STD but still I get Rs 570.00 of bill.I had closed my mobile no after paying this amount of bill. They are showing fake numbers also and There executives don't have manners how to talk to the customers.Please be care of this cheating.
            They are charging me with Rs 49 for itemized bill which was free on first two months & theafter they are charging for Rs 49 without inform me.

            They have not inform me for this service & they have added Rs 49 in my bill.
            Pl look into this My mobile number [protected]
            Sir,
            I try many time by sms for Bill (March 2011) Cell no. [protected]. I request you to issue me the statement of call records (Incoming and Out going) there is emergency therefore I request you to do the needfull at the earliest
            I m using vodafone from last 5 months and every month i m payin my bill around Rs1200.00 to 1300.00in between ,But now company had barred my service cause of Rs11000.00 which i have nt use only.
            Request to take a strick action .I have request to call center for wat reason u hav charged this bill.They r not interestd to solve the problem.
            urgent bill copys of this no [protected]
            i bought a new connection of vodafone postpaid no.[protected]..as i told them to give me a plan of rs325 in which they stated me that i will get these benifits:
            1. one vodafone no. lifetime free
            2. 1000 mins every months free on any network
            3. free itemised bill service for lifetime
            4. every month 2 movie tickets
            5. coupons for pizza hut

            i accepted this offer and made a payment of rs 250 for there new connection as there security charges..by cash payment to one of there agent who came to my residence..my no. got activated on 25-may-2011
            than they called me for knowing that which no. i want to make lifetime free...i told them the the no. than my no. got activated...next one of there agent came to my home...for giving welcome kit..
            i asked several things from him:
            me: my plan?
            agent: rs 325...1000mins free any network and 1 no. lifetime free....he told that the same plan has been activated

            me: free no. has been actvated
            agent: yes (he called one of his supervisor to make this confirmation)

            me: what about movie tickets and pizza coupons?
            agent: we dont offer any kind of service like this...the agent called you was misleading to you

            agent: your itemised bill service is for 3 months free
            me: but they told me its free for lifetime
            agent: no not at all we dont have any such scheme

            i got that the agent called me and told lie just to make his sale..

            that was the first part of their fraud..

            than on 12-june-2011 i recived a message from their side that " ur caller tune has been activated charges rs 30 song selection rs 15"... i never made any reqeust for any kind of service like this...i deactivated the caller tune..

            than on 23-june-2011 when o checked my mail acc. [protected]@gmail.com i recived a mail from their side regarding my bill..i was shocked to see my bill...IT WAS OF RS 653 ..AND IN BILL IT WAS MENTIONED THAT PLAN IS OF RS 199 NOT OF RS 325(which i requested from them)..
            AND I SHOCKED TO SEE THE NO. WHICH I REQUESTED FOR FREE FOR LIFETIME..THEY PEOPLE CHRGED FOR THAT NO. TOO..

            immideatly i called there coustmer care no. and ask for the same...they held up my line for a long time..and told me that i have a plan of rs199 activated on 28-may-2011...i told them i never requested for change my plan..than they told me to visit the vodafone store in model town..

            i went there on same date 23-june-2011 and got a token no.144...
            than they called me on counter no. 3 i told her my problem and showed their bill of my mobile on my laptop and she checked her database and told me the same that my plan have been changed on 28-may-2011...and my lifetime free no. is also deactivated on the same date i told her that i never requested for plan change..i also told her that caller tune problem than she told its free and promotional service i showed her charges of that caller tne on my bill..
            than i told her about their marketing department ..hoe they people offer various FAKE add ons and offers for their sale..
            she didnt say anything...
            i told her to deactivate my no.
            she said "YOU WILL HAVE TO PAY THE ENTIRE AMOUNT THAN I WILL DEACTIVATE IT"
            i said"why...you people made me fool and now you r saying me to pay the bill..which is gentrated due to your mistake "
            she said" you will have to pay"
            i said" i m moving towards consumer court"
            she said" ok go"...

            plz take action against them..
            regards
            rajat arora
            ([protected])
            my name is bharat shah and my mobile no is [protected] they had disconnected my line 3 to 4 months back without reason. they were go on sending bill and my person by mistake was paying the bill. u can see i have not utilised a single call since it was disconnected by them. now i stopped pying bills and they are harrasing me to make paymen t. please let me kno what to do. my current no is [protected] of tata
            Sir my mob. No.[protected] my bill is excess bz your exicutive
            Of vodaphone store guide me wrong info.sir i can't pay thé bill please Help my alternate mob. No.is
            [protected]
            dear vodafone team

            please send me call details of my phone no. [protected] to my email id [protected]@gmail.com
            and send y bills of [protected] ,[protected].



            Regards
            ravi srivastava
            [protected]
            monthly rental wrong laga kar bhej diya bill
            i m port my vodafone no with idea network but vodafone costumer care call me or promise to give me 199 rs plan & 1200
            mint local & 400 std mint then i m agree but they r not do it they r change my plan only 99rs & only 200mint local

            this is cheating plz take action
            my mobile no is [protected]
            I Am Vijy.I Want to know my bill amount by e-mail



            Thank You
            sir i want to get last month call details of my vodafone number [protected].
            my bill is not viewing
            I got a Vodafone Unlimited Plan for Rs. 650 rental in the month of October.
            In the month of December , I was informed that I have a bill of Rs. 6000 against that number that I need to clear ASAP.
            They are harassing me daily and I am giving a serious thought to lodging a formal legal complaint against them.
            Anyone out there facing similar issues ?
            This is to inform you that i spoke to Mr Deepak on 14.06.13 regarding de-activation of my vodafone GPRS plan. I requested him to deactivate on 23.06.13 so that i can complete my whole month and also would be easy for me for the processing of the bill cycle. But Mr. Deepak deactivated on the same day i.e 14.06.13, due to which there is error in my Bill which has come of Rs5765. which is not correct. I did not get any confirmation call regarding this from Vodafone that they are going to deactivate my plan. I am not able to make any call for the past 10 days. I am attaching Bill for your reference.Kindly support me in this matter and re-issue the correct Bill please. Looking forward to hear from you soon


            File. Password : jite1172
            I am a regular customer of vodafone( kolkata no.[protected]). After coming in Goa i took postpaid sim ( no. [protected]). At the time of filling the form i also ticked the box for 2G mobile internet plan( 98Rs) on 23 june. it got activated on 26 but they didnt activate mobile intenet plan. In the first bill (for date 26 june to 5 july) they charged me around 189 Rs for mobile internet. Between 5 july to 13 july my usage is around 365 rs which is also mostly due to mobile internet. i came to know about this problem today so i called customer care and ask to activate the plan but i already lost a sum around 500 Rs.
            Dear sir,
            this mobile vodaphone no.[protected] i already closed. still i have revived bills and calls. this no.outgoing and incoming has been closed from month of march.after also i paid 800/- rs of my last pending bill and says to person who received the payment to closed it. so he says ok sir i"ll put the request to vodaphone gallery..also he has given me offer if want to change vodaphone to airtel this same no.. i said no..after the month i have received the bills and calls in the call i always say same thing..
            and still i have receiving bills and calls.. after march i am not using till date this no. so please conform it. and solve this problem. i have going to very disturb from your vodaphone company. they called me every time and i given same answer every time. they has send me court notice also..this notice has been sent my old address so cant received it. i have updated my new add. also when i paid last payment it was my new add. still they vodaphone employees are giving bad answer..
            i am very depress what should i have to compliant it i cant understand..
            Dear sir,
            this mobile vodaphone no.[protected]. i already closed. still i have revived bills and calls. this no.outgoing and incoming has been closed from month of march.after also i paid 800/- rs of my last pending bill and says to person who received the payment to closed it. so he says ok sir i&quot;ll put the request to vodaphone gallery..also he has given me offer if want to change vodaphone to airtel this same no.. i said no..after the month i have received the bills and calls in the call i always say same thing..
            and still i have receiving bills and calls.. after march i am not using till date this no. so please conform it. and solve this problem. i have going to very disturb from your vodaphone company. they called me every time and i given same answer every time. they has send me court notice also..this notice has been sent my old address so cant received it. i have updated my new add. also when i paid last payment it was my new add. still they vodaphone employees are giving bad answer..
            i am very depress what should i have to compliant it i cant understand..
            Dear sir,
            this mobile vodaphone no.[protected] i already closed. still i have
            revived bills and calls. this no.outgoing and incoming has been closed
            from month of march.after also i paid 800/- rs of my last pending bill
            and says to person who received the payment to closed it. so he says
            ok sir i&quot;ll put the request to vodaphone gallery..also he has given me
            offer if want to change vodaphone to airtel this same no.. i said
            no..after the month i have received the bills and calls in the call i
            always say same thing..
            and still i have receiving bills and calls.. after march i am not
            using till date this no. so please conform it. and solve this problem.
            i have going to very disturb from your vodaphone company. they called
            me every time and i given same answer every time. they has send me
            court notice also..this notice has been sent my old address so cant
            received it. i have updated my new add. also when i paid last payment
            it was my new add. still they vodaphone employees are giving bad
            answer..
            i am very depress what should i have to compliant it i cant understand..
            Hi, Thanks for given me reply,
            [protected] the vodafone no. witch situation happen...
            and my current no. is [protected]

            Thanks
            Hi Sir,
            I got a bill of Rs1325.96 which include the internet charges of that four days(15 to 19). Which is by mistakenly happen because vodafone customer executive deactivated my 2G plan, which is a corporate plan and after requesting to vodafone officer they assured me to sort out this but its not happen.

            I wrote mail to vodafone, but not get good feedback from them.
            dear sir,
            mer no.[protected] par mera cradit limit he 500 Rs but mera bill aya he 822 Rs ka jo ki galat he plz help me sir

            Vodafone India — hello look @ it service

            hello look @ it service is activated on my [protected] no on 11th May 2015 and 45 rs has been deducted. i did not active it and 45 rs has been deducted by vodafone.

            Vodafone India — no data connection

            I am not able to use my data pack, even though there is range data connection is not available.kindly consider my requestu

            phone lost

            Sir my phone have been lost my sim card is vodafone so please my sim cards immidently block thanks

            ABOUT POTABILLITY

            I am not comfortable with your internet and call rate service ...so i am port the my sim card...

            fraudulent charges d2c_mazaa_99

            I have been charged rs 99 for downloading d2c_mazaa_99 for the bill cycle feb2015. I never downloaded or used this service for which I was charged.I want this charge reverted aa soon as possible.

            duduct balance

            today my balance is deducted 39 rupees with out any reason vodafone is cheatd with there customer my num- [protected]

            I am complaining about slow Internet speed 5th Time.Still no action taken

            My vodafone no. is [protected]. I have complained four times about my slow internet speed but no action taken.. I am using a 2G pack of RS. 248. I am receiving full network then also the speed is getting worse day by day.

            Customer care not replying properly

            I called customer care thrice and discussed the issues with them they put me on hold but did not give any reply even after calling them thrice.

            Email id change

            my Email id wrong mention from your side pl correct the Email ID [protected]@yahoo.com this correct email id

            my sim card rejected

            My Mobile no is - [protected] my sim card rejected... plz do something i have all contact in it plz plz its very very important plz sir

            sim card missing

            respect sir my sim crad no[protected] .the card&phone was missed yesturday under the tower of kuttiady, so that sim will be block kindly requerd, sir, please give report last using tower and IMEI NO

            my vodafone sim crash for baby

            My vodafone sim crash for baby i am new sim my old number pl'z gime me my old number [protected]

            198 rs. dedution

            dear sir my number is [protected]. in this number there is deduction of rupees 99+99=198.i want refund my money as soon as possible

            Deactivated or Phone in DND mode

            Plss...help the the number [protected] is told to be disconnected from yesterday then I tracked it and found it was in deactivation or in DND mode...please help me...😢😢😢..this number is very important for me plsss help me...I m almost in tears plsss can someone help me????please???

            change number

            change my number because many problem faces in online recharge, online work etc.so please change my number
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              Dipta Chakraborty
              from Kolkata, West Bengal
              Aug 19, 2012
              Resolved
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              Resolved

              Address: North 24 Parganas, West Bengal

              i have a Vodafone connection. in a recent order from the govt. of India on banning of bulk sms-s it is clearly stated that a customer cannot send more than 5 sms in one go(as read in the newspapers and seen in news channels) for 15 days.. but Vodafone and some other companies have made it that we cannot send more than 5 sms IN THE WHOLE DAY... this is ridiculous and against the order. we r having great inconvenience. general public is suffering because the order was a different one and implementation was a different one. i think this matter should be looked into. thank you.
              Dec 28, 2016
              Complaint marked as Resolved 
              Verified Support
              Aug 21, 2012
              Vodafone India Customer Care's response
              Hello Dipta,

              Kindly share your contact number with us at http://bit.ly/Ou30i7 so that we can assist you further.

              Regards,
              Vodafone Customer Care.
              Govn. has released the restriction of 5msgs per to 20 msgs per day
              bt vodafone has not implimented it yet...
              Why...?????
              Eesh
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                vinee001
                Aug 18, 2012
                Resolved
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                Resolved

                Address: Nainital, Uttarakhand

                hello sir,
                i had convert my bsnl no
                [protected] in Vodafone after mnp my
                Vodafone number not working properly. i
                already complained against it so many times
                and i have already submitted my document so
                many times in Vodafone store haldwani but still getting
                problem my services are barged by Vodafone.please resolve my problem as soon as possible bcz I'm facing so much problem.
                Thanks
                Dec 2, 2016
                Complaint marked as Resolved 
                Verified Support
                Aug 21, 2012
                Vodafone India Customer Care's response
                Hello Vinee,

                Please share your current and alternate contact numbers with us at http://bit.ly/Ou34yl and we will get back to you with assistance.

                Regards,
                Vodafone Customer Care, Uttar Pradesh (West) & Uttaranchal.
                hi sir i have convert my reliance no [protected] in Vodafone after mnp my Vodafone number not working properly. i already complained against it so many times and i have already submitted my document so many times in Vodafone store but still getting problem my services are barged by Vodafone i request you please do the needful it is really panic for me .
                Deactivated Pre -paid no
                I am vodaphone user from last 5 years . My No is [protected] . Two days before i went to vodaphone office sec-50 Noida for converting my pre-paid connection to post paid connection & I submitted all documents .
                Today they have deactivated my mobile phone . How Rude this is ???????
                You dont want to convert pre-paid to post paid its fine but why this deactivation?????
                Dont you know the importance of mobile ???
                How many calls i have missed today you cont understand ...
                Plz Activate my no asap...
                Regards
                Nitin Kapoor
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                  shahbaz airtel
                  from mungaoli, Madhya Pradesh
                  Aug 18, 2012
                  Resolved
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                  Resolved

                  Address: Ashoknagar, Madhya Pradesh

                  mera name shahbaz no.[protected] hai jab me customer care s apni sikayat karne ke leye 198 ,[protected] & 111 par call karta hun to hamara call customer care s nahi milaya jaata ye samasya hame 10 -12 dino s ho rahi hai jis kaaran ham apni sikaayat nahi kar pa rahe hain or hamari subidhaaon ka upyog nahi kar pa rahe hain plz hellp me
                  Dec 8, 2016
                  Complaint marked as Resolved 
                  Verified Support
                  Aug 22, 2012
                  Vodafone India Customer Care's response
                  Hello Shahbaz,

                  Please note that you will now be able to call our Customer Care helpline on 111. Kindly check.

                  Regards,
                  Vodafone Customer Care, Madhya Pradesh & Chattisgarh.

                  Vodafone — NO RESPONSE FROM CUSTOMER CARE

                  My new number which was converted from pre-paid to post last week only got blocked and its SIM rejected due to unknown reasons I am tryin for last three days to contact Customer Care but unable to contact the same.

                  Vodafone — No response by customer care

                  I am unable to talk to the costumer care service as when ever i call them I get to hear there same You AND i song for minutes and that its . Second off all i am bored of theses business call i get every day . And a day when I was pulling off the call one day the Vodafone radio service was activated on my cell and Rs.60 were deducted from my account and I want that radio service to be terminated.
                  hey i have recharged my phone([protected]) with rs.99, , , , , , , , , for 1 month validity, , , , , , , , , , , , , , , , i have been susessfully done, , , when i checked by *146#, , , , it shows that i have one month validity, , , , , , , but if someone calls me, , , , , , , , , , , , , it is saying out of service, , , , , , , , , , , , , , , , , , , , , , , , , , , , , , i call'd many time to custumer care, , , , , , , , but i m not satisfied with them, , , i went to vadofonr care also at ansal plaza, , , , , , , , , , , , , and i got same, , , , , , , , , , , , , , so may i know what the hell is whole situation, , , , , , , , , , , , my phone no. is very important, thats why i m having big loss and problem, , , , , , , , , , , kindly help me out

                  Vodafone — No response from Customer care..

                  I am using vadafone number [protected] which is in the name of Sunil.

                  One month back customer care called me and told about the 52 pack and forced me to activate it.
                  After one month 52 pack got deactivated. When I called CC they informed me to go to a outlet and recharge for 52. It’s nonsense. Why I have to go to outlet and recharge every month when I am maintaining good balance. Why it can’t be deducted from my account?

                  I called CC and told them to deduct from my account. Ever after two day it was not done. I was fed up with the customer care and told them to cancel the request. Then I activated 49 pack. Money got deducted.

                  After one day again 52 got deducted and that plan was activated. Even after repeated reminders Customer care dint respond properly and told me to wait for 2 days for the refund of 52 rupees. They even told me that 49 pack will be activated once 52 is deactivated it dint happen.

                  Now I don’t have any pack and I m loosing 1 rupees for sms.
                  vodafone is not a good company in services...
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                    shalabhbatra100
                    from Guntur, Andhra Pradesh
                    Aug 18, 2012
                    Resolved
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                    Resolved

                    Address: Nagpur, Maharashtra

                    Dear Sir,

                    I have been using Vodafone blackberry services for quite long. About 3 days back i am unable to get BB services in Butibori Industrial Area Nagpur.

                    I was using the Blackberry services in this area for last 7-8 months without any problem . However the problem started 2-3 days back. I have called the customer care several times and they just give me a monotonous answer that we are sending you a service book and your problem will be rectified on restart of phone after 15 mins . I am fed up of thier false assurance and i am sure that its a network specific problem and not a service book related issue as otherwise i would have got this problem throughout nagpur.

                    The vodafone customer care is pathetic and they have no one to understand and address to this matter.

                    Please help me resolve the issue. My vodafone phone no is [protected]. email : [protected]@gmail.com.

                    Best regards
                    Shalabh Batra
                    Dec 4, 2016
                    Complaint marked as Resolved 
                    Verified Support
                    Jan 07, 2012
                    Vodafone India Customer Care's response
                    Hi Hardik,

                    We sincerely regret the inconvenience caused. Please share your number with us here http://bit.ly/zieVad We're keen to resolve the matter at the earliest.

                    Regards,
                    Vodafone Customer Care
                    Verified Support
                    Mar 14, 2012
                    Vodafone India Customer Care's response
                    Hi Rasika,

                    Kindly share your number with us here http://bit.ly/xo8nkz so that we may be able to address your concern as soon as possible.

                    Regards,
                    Vodafone Customer Care
                    Verified Support
                    Mar 26, 2012
                    Vodafone India Customer Care's response
                    Hi Shivangi,

                    We sincerely regret the inconvenience caused. Please share your number with us here http://bit.ly/H3LV7J so that we may be able to address your concern better.

                    Regards,
                    Vodafone Customer Care
                    Verified Support
                    Aug 18, 2012
                    Vodafone India Customer Care's response
                    Hello Shalabh Batra,

                    We are working on your concern and will get back to you with an update at the earliest.

                    Regards,
                    Vodafone Customer Care, Maharashtra & Goa (except Mumbai).
                    My name is Praveen and a postpaid user with blackberry servcies enables. I have been using blackberry services since 2 years and i had some glitches issues in between and every time i had to go touch base with the customer service and then get the issue sorted out. Again now i am facing the same issue and without my notice or request the CSR mentions that my GPRS has been deactivated. I have been talking to N number of people and the pain is explaining each and everybody what is the issue am facing.
                    Its been 4 days my services are not active and today again i call the customer service to learn that they will log the comlaint today and my the services will be activated tomorrow.

                    Is this the kind of service vodafone provides?
                    I doubt if vodafone has a automated system to log a complain and close the issue.....

                    I was more happy with the services provided by HUTCH.
                    If this issue is not solved within a day, then i have decided to cancel my connection and go with another service provider.

                    FYI....I have been a Vodafone customer from past 12yrs.

                    Vodafone — Blackberry service

                    They could not activate my black berry service even after assuring me 12 times!! It took three days for them where as it should have been four hours! this was a few months back and again the trend of the customer care not able to do anything has started.... lets see this time how many days do they take!! Already made six calls today! people spoken to :: Mina Sulchand Shinde, Ravi Raj, Chirag Patel, Sumit (last name unknonwn), two supervisors!! and every time I speak to them....... I get a message from them ::: Dear customer to know more about the latest products / services and special offers dial 121. this message was sent to to at 1:00 am

                    Should sue this company
                    I have bought a blackberry curve which now comes with a year of bbm free...and i want net activated on my phone....but there is no such recharge for only internet for blackberry it comes with the bbm only...what should i do now?
                    I have followed the new advertisement of Vodafone where they would be giving free BBM (black berry messenger) services for one year on selected Blackberry handsets. I bought a new 8520 curve blackberry (8520 is under the list of selected handsets where they were giving this service) and inserted my vodafone sim 9 days back. Till date BBM services have not been activated. The call centre executives are highly unprofessional and disconnect the phone without talking completely. They just keep delaying the things. 5 days back, I formally asked them to give me a Service Req Number and a turnaround time. They give me a num:[protected] and 24 hours time. And till date, there is no resolution. I have e-mailed also but they just keep delaying the things by asking for more and more information. Meanwhile, their call centre exec asked me to activate a data plan of 95/- so that i can access internet. Now they are saying that since i have activated a data plan, so they cant provide free BBM services. Sometimes, their call centre asks me to just go to vodafone store since they cant help me from backend. Last time when I called them, call centre exec asked me to wait for more time and keep waiting. When I asked him to connect to a senior, he disconnected the call. Pls help.
                    Dear Sir,

                    Has there been any progress in the matter. The problem continues and i am unable to use the BB services for approx 10 days at my work location.

                    Please advice.

                    Best Regards
                    Shalabh Batra
                    [protected]
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                      deepengpatel
                      from Mumbai, Maharashtra
                      Aug 18, 2012
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                      Address: Mumbai City, Maharashtra

                      This email is to highlight and lodge a complaint against my New Vodafone Data Stick K3770 - Postpaid Number: - [protected], Purchased dated - 13th Aug, from Systematic Knowledge Services Pvt. Ltd. Account Holder's name - Deepen G Patel.

                      Summary about my connection: -
                      1 - I was requiring urgent connection at my reside location - A-504, Trimurti Paradise, Landmark - Gokul Diary, Plot - 16, Sector - 16, Khandeshwar, Navi Mumbai - 410209. immediately. Phoned on 11th Aug to Vodafone Customer Care 198 and transferred to sales person named - Raza. After having all my queries answered decided to apply for a new connection of Vodafone. Decided to send the executive on Monday 13th Aug to collect the documents and delivering Device and collecting 1650/- amount.

                      2 - Raza - [protected] committed that my connection activation is on a HIGH priority and send it to the process to our Back Office Operations.

                      3 - 14th Aug, Got a document verification call from Back Office Operation team.

                      4 - I was purposely told that, by Tuesday 14th Aug evening my connection will get activated without any issue. Which didn't happened at all. Did constant follow-up but no one has answered by calls neither got any update on my connection.

                      5 - 15th Aug, got Raza's operational manager's Mr. Sunil [protected] contact details from the representative. After infinite calls even he didn't answered my calls till date. Finally sent a text message to letting him know that I am requiring his help. But again no response at all.

                      6 - 16th Aug, the entire day went off but my connection is still not activated. Decided to phone 198. Anand who answered my phone call and conveyed that unfortunately they are not having any updates in their system, due to the connection has not been activated and updated in their database.

                      7 - 17th Aug, still 198 Vodafone Care guys are not aware the reason behind why it is not yet activated.

                      8 - Finally recommended that, I need to visit Vodafone Store to enquire about the same, why it is not being activated? They are not having any updates.

                      Questions to "Zillah V - Nodal Officer Vodafone/Systematic Knowledge Services Pvt. Ltd.," -
                      Q - After being aware that my request is on a high priority to get the connection activated, what are the reasons behind that you guys are taking this much time to get the connection establish?
                      Q - Why I have been committed and assured that, surely connection activation won't take much time?
                      Q - Why there is no follow-up calls or updates about my connection status?
                      Q - Who is responsible for this delay? When my connection will get activate?
                      Q - Why I have being suffered after completing my documentation process, verification call completion, device cost payment, etc., still I am the only one who is doing follow-up from my end, because I have taken the connection? Providers are least bothered about the service?

                      I need my connection activated within a day, coz I can't wait for one more day delay loosing my patience..........

                      Please help me to get this resolved and teach a lesson to Vodafone, so that this suffering should not get repeat to other genuine customers.

                      Regards.......

                      vodafone data stick — fake proposals

                      Iam having a hard time since the day i bought a vodafone data stick to access the net on my laptop.Well initally i was sold the stick saying that 3G unlimited would be for just 599,later i was told theres no unlimited scheme for 3G as yet.I was giving activation after 2 weeks ,during which i had to go a couple of times to the store and was repeatedly being told that it was a technical error.Finally i got it connected with a horrible speed ,it was point less downloading anything as it kept getting disconnected.I believe they should be a little honest in selling their products,as they keep forcing u to change ur 2G into 3G.
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                        varun12
                        from Delhi, Delhi
                        Aug 18, 2012
                        Resolved
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                        Resolved

                        Address: South Delhi, Delhi

                        Hi,

                        I have been using vodafone prepaid connection from the last 2 years. I got it converted to a postpaid connection. I got a call from customer care, and I was told that I will get 750 mins calling, along with free calling to one vodafone number.

                        Hoping that I will get what was promised to me, I requested the customer care to convert my number to a postpaid one, and I was told that within 2 days, I would be able to get my number (local vodafone number) activated. Then I was told to wait for 72 hours, then another 72 hours, then another 72 hours.
                        Finally I was told that the service is not available on my cell.

                        Now I am trapped, I had paid the security also, also since I got my number converted to postpaid one just now, I can not even go for number portability to get rid of Vodafone.

                        Service request No:[protected]

                        Please look into it, it is a pure harassment on part of Vodafone. If I was promised something, that should have been delivered to me. If that is not so, I wish to get my amount refunded, and should be able to change my provider, without changing the number.

                        Regards,
                        Varun Khera
                        [protected]
                        Dec 8, 2016
                        Complaint marked as Resolved 
                        Verified Support
                        Aug 18, 2012
                        Vodafone India Customer Care's response
                        Hello Varun,

                        We were unable to get in touch with you on your number. Please share an alternate number here http://bit.ly/S4Cvlr so that we can get back to you with assistance asap.

                        Regards,
                        Vodafone Customer Care
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                          S
                          saurabspider
                          Aug 17, 2012
                          Resolved
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                          Resolved

                          Address: Delhi

                          I have been using Vodafone mobile services since last 3-4 years. I had earlier registered my cell phone number on centralised Do Not Disturb Registry which was independent of service provider name at thta time. In the event of this registry responsibility being handed over to the service providers, I had again registered my cell phone number on Vodafone DND registry at least couple of months ago. However, after registering on DND of Vodafone, I had started getting offers/services descriptions from unknown number which I had never received earlier. The frequency of such messages has increased in the recent past and it is really annoying to see such messages coming especially after registering on DND registry.

                          It is extremely unprofessional and unethical conduct from Vodafone and I seek reimbursement in material terms for evasion of my peace of mind and trust on these services.

                          Request your help.
                          Dec 15, 2016
                          Complaint marked as Resolved 
                          Verified Support
                          Feb 22, 2012
                          Vodafone India Customer Care's response
                          Hello Jithinair,

                          Thanks for writing to us. Kindly share your number with us at http://bit.ly/xuSyhg so that we may assist you better. For any other assistance you can call us on 198.

                          Regards,
                          Vodafone Customer Care
                          Verified Support
                          Aug 18, 2012
                          Vodafone India Customer Care's response
                          Hello Saurab,

                          Kindly provide your contact number here http://bit.ly/TLpxZM and we will get back to you with assistance.

                          Regards,
                          Vodafone Customer Care.

                          Vodafone India — DND Regi

                          My Mobile No. [protected] was registered in DND Service. And I get Confirmation SMS that "The DND Service is Activated in your Vodafone Mobile. But till I get SMS & Calls. I think companies are responsible for disturbance. Now what should I do?
                          I suggest not to use Vodafone becuase there is insufficient complaint department who can help you

                          Vodafone — Reg vodafone service

                          I activated a plan on 14th of feb 2012(1 paise per second scehme),by deactivating my previous plan (1 rs for 3 min).But today it is 22nd feb 2012,i feel very disappointed to inform none of my request is processed yet,neither deactivated the plan nor activated the plan which i require.
                          The same plan was requested my me on jan 2012,The same complaint i have with vodafone service provider.
                          I only called twice or thrice regarding it to vodafone crew members durin jan month,but they responded that my service is activated as per requirement,but it was not done.but my money was correctly deducted on time as requested for service during jan as well as feb month
                          Am also a professional,I agree some problems do occur between service provider and customer,i took it in that sense and trusted vodafone service provider and again activated the plan on feb 2012 as mentioned above.
                          This time in between 14th feb to 22nd feb,It would have many times i called 111-vodafone customer care and registered the compalint,but there is still the same response am getting,but my money is deducted for my request,along with am loosing money for calling customer care.Is this something my fait to call vodafone customer care and waste my time and money.Still politely informed them,If you cannot activate that service please refund the money,but that cannot be done it seems.
                          I am shocked to say that till 21st,atleast it is been told that my service is been activated for the money deducted.
                          When i again called on 22nd to inform that nothing is happed yet,am shocked to hear by a vodafone crew member that i have not activated any service it seems,nor your money is been deducted,I asked them to recheck it politely,but she just rejected my call.

                          I have full rights to complaint,since am not getting their service in free.Am paying them for the service i require.
                          What can be done for such issue.
                          jithi.[protected]@gmail.com
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                            S
                            SUSHIL KUMAR JAIN 1977
                            from Mumbai, Maharashtra
                            Aug 17, 2012
                            Resolved
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                            Resolved

                            Address: East Delhi, Delhi

                            SUBJECT : DOUBLE TRANCTION FOR RS. 195.00 DATE 14.07.2012

                            DEAR SIR

                            I SUSHIL KUMAR JAIN, I HAVE RECHARGE VODAFONE NO. [protected] DATED 14.07.2012 FOR RS. 195.00 THROUGHT CITI BANK CREADIT CARD NO. [protected] ON YOUR WWW.PAYTM.COM WEB SITE. I MAKE 2 TRANSACTION 1ST ORDER NO. 42818605 WHICH IS STATUS IS Failed AND 2ND TRANSACTION ORDER NO. 42818783 WHICH STATUS IS SUCCESS. BUT YOU HAVE DEBITED MY CITI BANK CREDIT CARD A/C 2 TIME FOR SAME AMOUNT.
                            SO I REQUEST YOU TO KINDLY REFUND THE PAYMENT FOR RS 195.0 WHICH NOT HAVE DONE.

                            THANKYOU

                            WARM REDARD

                            SUSHIL KUMAR JAIN
                            USER ID : [protected]
                            MOBIL NO. [protected]
                            Aug 13, 2020
                            Complaint marked as Resolved 

                            Vodafone — recharge refund

                            I had done an online mobile recharge on July 12,2011. The recharge failed and I received an sms from Vodafone stating that the amount of Rs.52 will be credited back into my account in 5 working days. Since then I have called their helpline and sent many emails, the last 2 to their Nodal Officer. Both the times I received the reply that my number was not available and that the amount will be credited in 5 working days. I have now sent an email to 'Appellate.[protected]@vodafone.com'. I do not have much hope there hence I am appealing to you.
                            [protected]
                            VERY ABSET
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                              smehta2908
                              from Mumbai, Maharashtra
                              Aug 16, 2012
                              Resolved
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                              Address: Mumbai Suburban, Maharashtra

                              Dear Sir,

                              Recenetly i have bought a new sim card postpaid connection for my mobile from Vodafone. I have been given cell number as [protected]. I paid Rs.300/- as fees for the same. The said simcard was activated next day. After a week i got a call from vodafone saying that i had an outstanding of Rs.1788/- against a cell number which was add on my old cell number [protected] ( this was 3 years back ). I went to vodafone gallery situated at Raghuleela Mall , Poisur Depot, Kandivli west Mumbai 400067. I sorted out the issue and my company - konect infonet pvt ltd ( where i am employed as accountant ) paid the total amount of Rs.1788/- vide cheque no.42124 drawn on HDFC Bank Sundernagar Branch Mumbai. The same cheque got cleared from companies bank account on 14/08/2012. Today i.e. 16/08/2012 around 3pm in the afternoon my cell started displaying SIM CARD REGISTRATION FAILED... I CALLED UP TO VODAFONE CUSTOMER CARE NO.[protected] MORE THAN 5 TIMES AND SPOKE TO THEM AND THEY SAID THAT THERE IS OUTSTAINDING OF RS.1788/- AGST MY OLD ADD ON CARD. TO MY SURPRISE I DONT KNOW WHY MY CARD HAS BEEN BLOCKED AFTER THE PAYMENT OF RS.1788/- SIR, I HUMBLY REQUEST YOU TO LOOK INTO THIS MATTER AND HELP TO GET MY SIM ACTIVATED.
                              Aug 13, 2020
                              Complaint marked as Resolved 
                              Since i may have to leave my state for 3 months. I want to change my post paid number [protected] into prepaid. But the unclear and doubtful attitude of customer care at Vodafone Store make me feel harassed. And i still feel that the process of converting my connection from post paid to prepaid will not be done by them although i submitted all necessary documents and form.

                              kindly send my post paid to prepaid request status on my mail. My email address and contact details are given below.

                              Mob: [protected]
                              email: [protected]@gmail.com
                              name: sumeet bhandari
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                                ajithkumard
                                from Pune, Maharashtra
                                Aug 16, 2012
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                                Address: Mumbai Suburban, Maharashtra

                                I have a Vodafone mobile connection , no [protected] as post paid connection. Since the billing was very high i had decided to change this to a pre paid plan and approached Vashi Sector 30 service center of Vodafone on 3/4/2012. The executive on duty Mr Wasim Shaik explained to me that retaining the connection post paid is better and i cam opt for having an upper limit of any amount less than the existing billing limit which will prevent excessive usage/billing. He explained newer plans and features and also reverted Rs 200 charges for late payment and confirmed to me that the billing limit is changed to Rs 300 and i will not be billed more than rs 300 in any case. Also the usage plan is changed to a mutually agreed plan.
                                Vodafone changed the usage plan but did not bring down the billing limit.
                                After 2 visits and innumerable calls, the service center persons showed me that the request was registered but due to higher level intervention, the limit was not changed.
                                I have no information that they did not change the limit till i got the bill.
                                I had approached the appellate authority and the lady sent me a form to be filled and sent to them for having the billing limit changed.
                                This type of behaviour to a customer is totally un acceptable and i am requesting the forum to help redressal.
                                My needs are reversing of excess charges above rs 300 per billing cycle, and re issuing the bill for the limit so that i can clear the dues. I would not like to pay for no mistake of mine.
                                Regards
                                Feb 18, 2014
                                Updated by ajithkumard
                                Still keep getting emails from them reminding me.
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                                  Rajivxyz
                                  from Hyderabad, Telangana
                                  Aug 16, 2012
                                  Resolved
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                                  Still I m facing same issue , I kill you >___<
                                  y this flash message are not going to be quit ??
                                  This is my 2nd email sending u to all ..


                                  So finally I m really compel to disconnect my Vodafone number


                                  Vodafone sucks..



                                  Complaint against: Vodafone


                                  This is a complaint against VODAFONE SERVICES. I bought a Vodafone SIM the 1st week of March-12 & from the day the SIM was active,I have been getting flash messages on my cellphone for every 20 mins. I called Vodafone customer service (111-tollfress) as well as complained no. 198 (toll free) ,several times to get flash messages De-activated. They guided me through various procedures on my cellphone like looking for My services ,entertainment , media & god knows what all to get these. The customer service is so sick that they could not understand that i don't have any such option in my cellphone they are talking about. I was taken for a ride by so many agents as half of them hung up on me & the rest said that these messages cannot be De-activated. I spoke to Vodafone Office (Ameerpet Hyderabad) & eventually got angry & demanded to speak to a supervisor who promised me that these service messages will be DE-activated within 24hrs. But till now i am being bombarded with these flash messages which flash on my screen every-time (even when my phone is locked). It is consuming all battery charge as it is a flash message & I am forced to keep my phone on charger the entire day. I m fed up of talking to Vodafone as they seem to be enjoying the income from these flash messages but they don't realize how inconvenient it is to the consumer. Please take this matter very very seriously because Vodafone not just has this flash messages service but this service is active in mid night which is ridiculous. They don't even god damn let me sleep in peace. My phone keeps flashing till 2AM in the night. I have spent too much time talking to customer service .Please let me know if there is any other information required.

                                  Let me know your as soon as possible that whether I have to continue my Vodafone connection or not ?? Hence, I am compelled to switch other Telecom services. Now, Vodafone is totally useless for me.



                                  Thanks & Regards,
                                  Dec 19, 2016
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Aug 17, 2012
                                  Vodafone India Customer Care's response
                                  Hello H Singh,

                                  We are looking into your concern and will get back to you as soon as possible.

                                  Regards,
                                  Vodafone Customer Care, Andhra Pradesh.
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                                    amishah1183
                                    Aug 16, 2012
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                                    Address: Mumbai City, Maharashtra

                                    Dear all,

                                    Its highly disappointing that every time I call at your call center , I have never kept the call with a happy note . Today was the height [16th august] .

                                    I called twice on your CC , [protected] and spoke to 2 incompetent executives who very conveniently have disconnected my call while I was speaking . your floor supervisors are busier that the PM of India . they never come on call.

                                    Anyways its useless telling you guys all this , as you guys just done improve . From the best to the worst ever customer service .

                                    Here I my issue :

                                    I Called CC , because I wanted to know by plan details and wanted to change to a better plan . and to my surprise and absolute horrow , I was told my BB plan has been changed from 299 to 399 since a few months . the reason I was told is that I was porting out of Vodafone so u changed my plan . Is this how you cheat your customers who blindly pay your bills on time . just because I don’t check your bills and trust you , you have cheated me . Actually a fraud . I have never requested for a PORT out . when I asked the second agent from where he got this information he dropped my call. I wanted a complaint number so that I could also mail it to you . BUT HOW DO YOU EXPECT US TO GIVE YOU A COMPLAINT NUMBER WHEN YOUR CALL CENTER KEEPS DISCONNECTING MY CALLS . the number I was calling from is 61497361. So you can go and check the call recording if you feel I am lying .

                                    Now , first of all I need to know why did my plan change without I being asked or updated . if I don’t pay your bill even a day late you guys call 10000 times , send 100 sms’s and your dirty collection agenies keep calling . but to change my change without even informing me is disgusting and cheap . you guys can do anything just to extract more money .

                                    I need a call back from your appellate authority , explaining me when and where did I try to port out . why is my BB plan changed without asking me . If I don’t get a revert in 24 hours not that I have much choice but I will disconnect my number , because I am no ambani that I can afford to spend to spend so much money on you guys . from the date you have changed my plan please refund me the extra charges .

                                    I wanted to go on a higher plan with 3G internet service , but now I don’t want to do it , because am worried you will again change me with fraud services .

                                    Please call me on [protected] and hopefully with a positive note .

                                    Best regards

                                    Ami Mudaliar
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
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                                      senthilvel.r
                                      from Chennai, Tamil Nadu
                                      Aug 16, 2012
                                      Resolved
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                                      Address: Chennai, Tamil Nadu

                                      I made a request for Talk plan change, since i got a very late reply from vodafone i mentioned then to cancel my request and even got a confirmation mail from one of the executive stating the request cancellation (mentioned below)
                                      Dear Mr. Senthil,
                                      This is in response to your email dated 22-Jun-2012 regarding tariff change for your mobile numbers [protected].
                                      We regret the inconvenience caused to you in this regard.
                                      As per telephonic conversation had with you today, we had ignored the request to change the tariff plan.
                                      In case you need further assistance, please do call or email us. We will do our best to help you.
                                      Happy to help,
                                      Sundep kaur.
                                      Corp Care
                                      Till Now i have writen to them for 3 times and havent got any call from vodafone to resolve this problem.
                                      Got calls from relationship managers, i mentioned the problem to them but no use.
                                      Every month i end up with a problem from vodafone and am getting disturbed a lot by this problem.
                                      Plz suugest me how can i register a case against Vodafone for such a worst service.
                                      Regards,
                                      Senthilvel - [protected]
                                      Dec 30, 2016
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Aug 17, 2012
                                      Vodafone India Customer Care's response
                                      Hello Senthil,

                                      We value your time on our call. We will get back to you with an update in 24 hours.

                                      Regards,
                                      Vodafone Customer Care, Chennai.
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                                        Ketan Kashyap
                                        from Mumbai, Maharashtra
                                        Aug 16, 2012
                                        Resolved
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                                        Resolved

                                        Address: Warangal, Andhra Pradesh

                                        For the past one month my talk time is getting reduced on its own. Probably vodafone is deducting the talk time amount on its own without any usage.
                                        Kindly return my talk time amount. Last time I recharged for 100 and it got over with in 2 days without much o[censored]sage.
                                        Dec 6, 2016
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Aug 16, 2012
                                        Vodafone India Customer Care's response
                                        Hello Ketan,

                                        Please help us with your contact number here http://bit.ly/NI7yyZ and we will get back to you with assistance at the earliest.

                                        Regards,
                                        Vodafone Customer Care.

                                        Vodafone — UNNECESSARY DEDUCTIONS

                                        RESPECTED SIR
                                        I AM USING VODAFONE NO.[protected] SINCE LAST FEW YEARS.I HAVE ALREADY ACTIVATED DO NOT DISTURB SERVICE BUT INSTEAD OF THAT VODAFONE HAS ACTIVATED CALLERTUNES WITHOUT MY PERMISSION,THIS IS NOT THE FIRST TIME THEY ARE DOING THIS.THEY ACTIVATE DIFFERENT SERVICES NOW AND THEN WITHOUT ASKING AND DEDUCT MY BALANCE.PLEASE LOOK INTO THIS MATTER SOON.

                                        Vodafone — unnecessary deduction

                                        my moile number ins [protected]. For one month I am observing that every 3/4 days a deduction is made of about Rs 15 to 18/- for which I do not find any case for having mae calls or sms.

                                        Vodafone — unnecessary deduction

                                        Respected sir
                                        my vodafone no. Is [protected]. A deduction of rs30 has done from my no.when i cal the customer care they told dat u have activated famina pack.but i didnot activate this pack,they activate dis without my permission.they told me to cal 121 to get my money back.but i didnot able to get.so plz help me

                                        Vodafone — unnecessary deductions

                                        I have a connection of vodafone and they activated hello tunes without my concern and deducted rs45 instantly customer care is also not responding me properly please help.
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