Vodafone India Complaints & Reviews

I want to my call and massage histroy of my no [protected]
Last one manth 15.06.2012 to 15.07.2012
in my mail id send me plz

Since yesterday I was facing issue of SIM card registration failed for my number [protected]. I think it’s an normal issue but I today I shocked when I called up on this number and found that Vodafone has allotted this number to someone else without informing me.

I am using this number since last 4.5 years and today I came to know that Vodafone has issued this number to anyone else. I have update this number for all my bank accounts and financial transactions. Also I am using this number for my business purpose.

Not able to understand how can Vodafone allot my number to anyone else? If anyone will do any misuse of my number then who will be responsible for the same? Anyone can use this number for any illegal and for any terrorist activity.

When I called the call centre from my other number Call Centre agents were not able to understand my issue and they were teaching me the theory of Prepaid connection and Postpaid connection.

I am going to lounge a FIR in local police station and also going to file a case in Consumer court for this.

Hope someone will read my complaint and taknecessary action. Also I want to confirm once more thing that I will not be responsible for any misuse done by anyone through this number during this period.

If Vodafone is not able to provide services to me then they can directly call me and speak to me so that we can port my number but this is not the way.

For any financial loss to me due to this illegal activitiy will file a case in court against vodafone.

REALLY VERY PATHETIC AND FULL OF MANTEILLY HARSHMENT SEVICES BY VODAFONE.

If anyone from Vodafone wants to call me they can call me on my alternate number [protected]

Dear Sir/Mem
Hi, Good After Noon.

I am Satish Kumar Prajapat
I leave in Bhinder teh. Vallabhnagar (RAJ.)

My SIM Card MNP Airtel to Vodafone after days my sim card is closed.

I go to a Distibyutor all my formetly sumit but 14 days ago but not activet my sim card.

Plz Informed your Distribyutor.
my contact no. [protected]
MNP Sim no. H 6 [protected]

From:- SATISH KUMAR PRAJAPAT
ADD. KALIKA MATA ROAD, TAILIYO KA NOHRA, BHINDER, TEH. VALLABHNAGAR DIST- UADIPUR RAJASTHAN
PIN CODE- 313603
CONTACT NO. - [protected]
E-MAIL- [protected]@gmail.com
site- www.sdpcomputer.blogspot.com
plz contact me sir/mem plz.

Dear Sir/ Madam,

I had requested for a portability from Airtel to Vodafone on 7th June 2012 for phone no. [protected] and contacted Vodafone gallery at Four Bungalows, Andheri west, Mumbai on 10th June, 2012. I filled up the form provided for Mobile Number Portability:Port-in customers- Vodafone and paid Rs. 369/-, vide Bank/Cash Receipt no. SP No. FAC/12-13/SP01/4004 copy of which is attached herewith. The time taken for all this was atleast one hour.

However, till 23rd June 2012, no portability was provided and therefore, on 23rd June 2012, I returned the SIM no.[protected] which was issued to me and requested for refund of Rs. 369/-. However, I was not given the refund but was told that a cheque will be sent to my residence within 20 days, as per company policy. The copy o[censored]ndertaking from the officer, Mr. Mario, to that effect is attached herewith.

It is more than a month and my refund has not come through. I have attempted to contact the Vodafone complaints dept. over the phone but they are telling me to go back to the gallery.

I am staying alone and working as an executive, therefore I do not have time or energy to visit the Store and again wait in the queue for another hour. As it is I have lost my valuable time in going to first Airtel Gallery at Andheri east,to disconnect any additional services like 3G (took half an hour of waiting & formalities), as advised by Vodafone and then waiting at the Vodafone gallery to fill up the form (one hour) and again at Vodafone Gallery to return the SIM card and claim refund (again one hour). I have lost count of the time and effort lost in contacting the Vodafone customer care executives over the phone.

I am writing this complaint as a last resort. I do not want to have portability to Vodafone, seeing the poor standard of service, even before I become a customer!

I request your goodself to look into my complaint and help provide my refund amount of Rs. 369/- immediately.

With regards,

Ms. Ruchita B. Dalal,

B-503, Jay Prabhat H. Soc.,
Sahakar Nagar, next to Apna Bazar,
Versova Road, Andheri west,
Mumbai 400053
Ph. No. [protected]

Sir,
I am chandan netra from jodhpur. I have recharged my vodafone prepaid mobile no. [protected] online successfully on 21st july and amount 399/= was debited to my bank account but the amount not credited to my mobile till today. After noting this i have approached to customer care but of no use. I have given my complaint online to nodal officer and copy to appellate authority still 6days passed no response. Please help me to solve my problem and oblige.
Thanks
Chandan netra, jodhpur

i bought a new Vodafone POST PAID connection around 10 days ago. After the activation call, i was told that it would be active within 48 hrs but 4 DAYS later still nothing. when i call Vodafone call center for help those Firstly don't understand a simple thing that i bought a NEW POST PAID connection and all the 3 people i spoke to keep saying that Portability takes around 7 days to get activated. The first one disconnected the call, The Second one transferred the call to new connections department without informing me about the transfer or the other party about the problem at all... the new conn guy says please call 111 or 198 which according to him was a common number for all mobile service providers!!!! and even if i call from my Airtel number (which i was using to call them) it would go to Vodafone as well..!!! how Numb in the brain can one go!!!!!! now they say there is no department which can help me and i have to go to a Voda showroom to get this resolved... which is the exact thing i didn't want to do - waste my time....!!! i want to know - isn't it the responsibility of Vodafone to get the SIM activated with hassel to the consumer... why does one simple thing like activation take ages and worse to rectify it even longer...!!! can someone help me out please.

I was using a vodafone number - [protected] for past six years. The number was discontinued by the service provider by giving a notice of 24 hours via SMS that too was not received at my end.

The number was carrying a life time validity and Vodafone was have my complete details including address and id proofs. I tried to follow up with the customer care and nodal officer to reactivate the number. Post multiple requests i was informed that the number cannot be reactivated because it has been sold to another customer.

This was a very sad experience where the esteemed organizations like vodafone act irresponsibly by passing not only my number to another customer without my knowledge but also all sensitive financial information that was being pushed to the number.

Its a breach of individual privacy and act to promote possible online frauds. Finally I tried to approach the applet of vodafone but they never even replied back.

I have a complete mail trail available with me that can be provided on demand if required.

The only request is to avoid using Vodafone or any service provide that has least concern about your personal information security and privacy.

Hello,

I got a call from number [protected] on early hour morning around 3.15AM. Suspecting fraud or SIM Cloning i did not pick the phone. So if anybody else get a call then Please carefull to pick it. I got lot of complaints on http://telephoneforum.co.uk/telephone/[protected]

I request Vodafone Security Desk to look at this number ASAP before many others are affected. I hope for earliest reply from Vodafone so i can communicate further.

Regards
Swaraj

I had purchased vodafoen USB Stick alongwith laptop on 16th july which was been activated within 2 hours. But from few days am not able to acess net from usb stick when contacted to vodafone broadband customer care first of all i was put on for long hold later i got replt that mine documents were not submitted. without informing me how can they disconnect the service. First of its their mistake now they want me to submit the document to resume the service.

My Name : Mr. Ashish Singh
My Number : +91-[protected]

Dear Vodafone Team,

This is to inform you that my prepaid number is disconnected on 19th July, 2012. I am already submitted to document in you vodafone care at Ghatkopar (W). But my prepaid line ([protected]) is not started at the time.

So, I am requisted to you....Please do the need full this matter.......

I am sorry to say this but you guys (Vodafone) are really a bunch of disgusting cheaters... I'm an unfortunate customer of your ([protected], Punjab). Now in Delhi.
This morning you guys, i have no idea how deducted my balance, Rs. 30/- for some freakingly stupid caller tune. Personally, I don't give a damn about your foolish coller tune services! Eat it you cheaters!
You guys sitting ducks over there have no idea that what i had to go through owing to your cheating.
I called you Delhi customer care (111, 50ps/3min) and heard all those ivrs speech before i could actually talk to some humane. Oh why won't that machine lady keep speaking ! after all every one wants to be heard.. specially when they don't have to pay for it. You guys are stupid and that's why loosing the chunk of customer base to better competitors out there. I'm just unfortunate to be trapped with you.
Anyways, i got some stupid no ([protected], punjab helpline) no from you Delhi representative and then was told that i would be charged some Rs. 1.5/min for talking to a machine... and if that irritating, unwanted speech is kind enough then would get a chance to complain. I might be loosing my point here, as one does when he is really angry. But i can't help it...
Finally i ended up spending another Rs. 14 trying to register a complain and get my balance back but , as it may sound , and as i am a fool to spend another Rs. 14 for refund of Rs. 30. (which i was told by your so called executive, Mr. Manoj from punjab, will not be refunded).

You guys are basically a trap. You say "Happy2Help", your help is a trap. First you deduct the money. Most of the wiser persons out there won't go around asking for a refund and ending up wasting another 15 rs. and time..... but it's only because of those wiser lot's that you crooks are still out there in the open.

Cheating every day, to thousands of customer you British looters, you are worst than our corrupt Netas.

Oh yes! Don't get me wrong! I'm not writing it expecting any reply or help. you crooks

[protected]


i want the details and address of the above vodafone number. please mail me fast.
thanking u.

Dear Sir,
This is to inform you that i am Sk. Tarif my number is [protected]. i am not been able to contract with Vodafone Customer Care since one year, only two or three times i am able to contract with customer care but several time when i tray to call to customer care from IVR i am gating other option but not gating any option to connect customer care. so when i faced any problem regarding making call or sms then not been able to gate solution.That why some time i have to bear loss in my business. so kindly look into this mater.

i have disconnected the service by filling in a disconnection form in voda store in vashi after 3 weeks of buying it. now i get a bill of 7000/- and claims that i have used way beyond my limit. it is really funny that the serfivce was diconnected by vodafone after 10 days of its initiation and claiming that i had used more. i'm thinking of filing a case in consumer court in this regards.

This is my 3rd-4th complaint..for my no. [protected]
Is anybody hearing us...??
Vodafone put a wrong hello tune, i selected the other one. And now they r not accepting their mistake and not even refunding the balance. After lodging complaint here vodafone cust cre exexcutive called me and said tht i again have to select the song for rs 15 and subscription rs 30. Then what's the use of writing here?
Licenses should be cancelled of such a worst bluff company..
Indian Govt.is cheating wth innocent citizens by not taking action on vodafone company.
I need the resolution asap.
Call on my alternate no [protected].

hello sir,
This is bala krishna from hyderabad and i have been facing network problem since last 1 year and i registered a complaint to the concerned vodafone customer care as well as i directly walked through the vodafone store reg this complaint but could not get any positive response .. i request to the concern department to look up the problem and solve it as soon as possible

thanking you
k balakrishna
[protected]

how come it's allotted to other person since it's on my name since more then a decade,,,or more then12/13 years,since it was branded 'Orange'

(JUST IMAGINE,I AM REGULARLY PAYING MY BILLS OF MY CELLPHONE NUMBER [protected] SINCE MORE THEN A DECADE)

i want back my my cell no.

i am jobless and passing from hard time,as i have no job at present.

i had spoken to your many executives regarding my payments,one miss Rashmi (as she told me her name) from Vodafone Collection Deptt. who had settled the account for Rs.1500,promising to activate my sim with in 4 hrs and or immediately after receiving the cheque to the cheque collector,sent by your executive.

for that i had issued a cheque of Rs.1500/dated 23/1/2012 (vaishya bank,borivali-e-) to your bill collector mr.Rampravesh Yadav,but my sim was not activated even for 48 hrs, i contacted your executives to activate my sim,except for some false assurance to activate my sim,i didnt get anything from you.

at last, i was COMPELLED to stop the payment for the same.

THE WHOLE PROBLEM STARTED WHEN I LEFT MUMBAI FOR MY NATIVE PLACE TO RAJASTHAN,ON MY JOURNEY BY THE TRAIN,MANY PEOPLES WERE USING THEIR CELL, EXCEPT ME

AS I WAS NOT GETTING ANY NETWORK TO MY NOKIA E-5 CELLPHONE,WHICH I NEVER EXPECTED EVEN IN MY DREAM...EVEN REACHING AT JAIPUR,I WAS UNABLE TO GET NETWORK,SOME TIME I USED TO GET,SOME TIMES NOT AT ALL,IT WAS LIKE 'HIDE N SEEK' THE NETWORK WAS INTERMITTENT,I WAS USING MY WIFE'S CELL 'LOOP' WHICH WAS GIVING ME SATISFACTORILY SERVICE.

SINCE ALL MY FRIENDS AND CUSTOMER HAS MY VODAFONE NUMBER,THEY COULD NOT GET ME,SPECIALLY WHEN I WAS NEEDED BADLY FOR SOME BUSINESS PURPOSE ON TIME, BCZ OF THAT I GOT THE LOSS OF THOUSANDS OF RUPEES.

WHO IS RESPONSIBLE FOR THAT ?????????

IT SEEMS MY CELL NUMBER WAS HACKED AND USED BY SOME OTHER PERSON,AS I USED TO GET USELESS MESSAGES FROM THE INSURANCE AGENCIES,BUSINESS ORGANIZATIONS,TRAVEL AGENTS ANS SO ON... HOW COME THEY GOT MY NUMBER?HOW COME I USED TO GET MESSAGES FROM THOSE PEOPLES WHOM I DON'T KNOW !

HOW COME MY CELL NUMBER PASSED TO THEM ??????

I WANT CLEAR REPLY FROM YOU..AND REQUEST YOU TO SETTLE MY ACCOUNT AND GET ME BACK MY CELL NUMBER WHICH I AM USING SINCE LAST DECADE.

sir,
my rc 30 pin miss 2 no.s while scratch the card...... so please send 16 digit pin no. to my mobile or email...

[protected]

[protected]@gmail.com

serial no.13348875
batch no. 600512
date of package: 26/05/2012
expiry date: 25/05/2012

My phone no [protected] -After harassment of 1 month i was allotted the above Vodafone no just 1 week ago against which i have paid Rs 250 this phone continues in service for two days only again i am harassed to find the right person to contact is it a fraud group to cheat money from consumers .

Rashmi kumari

I was having Vodafone No. [protected]. I have stopped phone then also they asked for 1 or 2 months bill,,, apart of not using any phone. I was not ready but my father insisted me.....let it go....pay the amount. I paid Rs.1100-00 and 10 times i confirmed with the Vodafone People, this is full and final payment, and they agreed ...but now after many months again phone have started for due payment, like earlier. I have really paid full amount. and vodafone people strongly gave assurance this is your final bill.

When i got little angry : On Cell answer came : WE KNOW HOW TO BE LAST DEGREE ANGRY.......
On Phone lady is telling we will go legally, and we will harresh you on phone.

Please help with this.......

rahul