Vodafone India Complaints & Reviews

hallo. i have a vodafone card ,no is [ [protected] ] . i was rechared with rs. 64 . but the company did not give me any benifit for this recharge.. plz help me..... my personal mobile number is [[protected]] .....

My Name is Jigna Pandya and Number is [protected]. this connection is on mr.yadwinder Singh's name from Giddhadbah.

I am a punjab customer. on 24th of August i was in Ahmedabad ( Gujarat).At that time i recharged my number by Keyosk(by electrical machine) around 9.45 to 10.00 of Rs.100 by cash.A system issue me a passward alsoagainst recharge and provide the information that it's successfully recharged.But still i did'n get the balance. so many time i informed to customer care & vodafone store also.By them i came to know that Electronic machine not supports in roming.......but what's about my 100Rs.

I am so disappointed tht its 1 month left but i dont get my balance.

Please reply me
Your prompt action will be highly appriciate.

Jigna Pandya

This is against Vodafone Prepaid service. i have called Vodafone 111 and requested them to tell me another alternative other than calling 124 to activate my 77 sms offer as 124 call is not being connected. But the cc lady insisted on doing it her self by taking a request. but later on when i checked my balance after 10 mins. Rs.144 was deducted from my Vodafone account.
i immidialty called 111 and requsested them to reconfom what had just happen and y i was deducted rs.144. they initially tried to say that i requested a double times and when i said i never said any thing such. they coonected me to their supiriors and i was told that it is a technical issue and i would be refunded the 77 back by 8pm 7-nov 2010.
but till now i did not get the details nor any refund. now when i call they just jus say no refund will be given or they just say to be on hold and disconect.

this may be true indeed, this is hari from chennai, i also had problem wit vodafone.
I bought vodafone sim few week before. I suffered a lot due to network problem.. finally i found tat the problem was wit the sim card.. regarding this i gave many complaints.. But the vodafone blocked me from making complaints. i called 198 complaint no. after few try it came as " your request cannot be processed " on enquiring, i came to know from a nodal officer tat, beyond certain limit, we can not cal the cutomer care to give complaint..
Isnt this horrible.. they have assined 198 especially for complaints n this network blocks after certain limit..

IT HAVE BEEN A MONTH THAT I PORTED IN TO VODAFONE.SINCE THEN I AM FACING LOTS OF PROBLEM.AT FIRST WHEN I PORTING GOT COMPLETE I RECHARGED WITH 23(AS TOLD BY THE LOCAL VODAFONE STORE) I WAS SUPPOSE TO GET TARIFF OF 35P/MIN TO ANY LOCAL BUT GOT 60P/MIN. THEN I COMPLAINT BUT NOTHING HAPPENED.THEN I RECHARGED WITH 80 RUPEES SMS PACK BUT BALANCE WAS DEDUCTED FOR AN SMS.I MADE A COMPLAINT. A PERSON FROM VODAFONE CALLED ME I TOLD HIM MY PROBLEM ABOUT THE SMS DEDUCTION AND CALL RATE.HE TOLD ME TO SENT A SMS TO 144 WRITING CAN MIN. MY MIN PULSE RATE WILL BE STOPPED AND IT WILL CHANGE TO SEC PULSE.I DID BUT AFTER THAT I FOUND EACH CALL COST ME 1 RUPEE. I AGAIN MADE A COMPLAINT.MY 60 PAISA SERVICE STARTED AGAIN.THEN I REACHED WITH RS.41 FOR SEC PULSE FEW DAYS BACK.NOW TODAY I RECEIVED A SMS STATING THAT I WILL ENJOY TARIFF CALL RATE OF 60 P/MIN TO MOBILE AND 90P/MIN TO LANDLINE.I CALLED UP THE CUSTOMER CARE AND THEY TOLD ME ITS AN OFFER FOR.BUT I REACHED WITH 41 JUST A COUPLE OF DAYS BACK.DURING THE LAST 1 MONTH I FACED A LOT OF PROBLEM WITH VODAFONE.AND STILL PROBLEM R CONTINUING.I DON'T KNOW WHY THIS IS HAPPENING AS I HEARD VODAFONE IS THE BEST OPERATOR IN KOLKATA.IF THIS THING CONTINUES THEN AFTER THREE MONTHS I HAVE TO PORT OUT OF VODAFONE.

Sir/Madam

I have recharged an amount of Rs. 1000/- to a Vodafone mobile no ([protected]) on 06.03.12 and Rs.1000/- on 11.03.12 through internet banking from AXIS BANK ACCOUNT but somehow recharges were unsuccessful. I was corresponding to my bank to get back the amount but bank authority has replied to contact with Vodafone after a long period of time.
Please suggest that can I get back the amount of RS.2000/- and how because I have done so many correspondence to AXIS bank authority already.

Regards,
Biplab Karmakar



From: Girish.[protected]@axisbank.com [mailto:Girish.[protected]@axisbank.com]
Sent: Tuesday, April 24, 2012 9:26 AM
To: [protected]@lntecc.com
Cc: [protected]@axisbank.com; Jamshedpur.[protected]@axisbank.com; Samrat.[protected]@axisbank.com
Subject: RE: RECHARGE FAIL
Importance: High


Dear Sir,

As per the appended mail we would like to inform you that we have already lodged your complain for refund of the amount. However, as per the record of moblie operator it has been a successful transaction. For further process please contact with the mobile operator.

For any clarification please feel free to contact with undersigned.


Thanks & Regards

Girish Nandan Sahay
Deputy Manager
Jamshedpur Main
girish.[protected]@axisbank.com
IFS Code- UTIB0000012


-----B Karmakar <[protected]@lntecc.com> wrote: -----
To: <Girish.[protected]@axisbank.com>
From: B Karmakar <[protected]@lntecc.com>
Date: 04/21/2012 04:12PM
Cc: <Jamshedpur.[protected]@axisbank.com>, <Samrat.[protected]@axisbank.com>, <[protected]@axisbank.com>
Subject: RE: RECHARGE FAIL
Dear Mr. Sahay,

Still waiting for your communication.

I have personally visited to your branch and had a talk with Mr. Samarat Goswami three times in this regard.

Please let me know how many more I have to go to your branch for that money to be credited in my account.

Regards,


Biplab Karmakar
Construction Manager
CAPL Project
Mob. No.-[protected]



From: Girish.[protected]@axisbank.com [mailto:Girish.[protected]@axisbank.com]
Sent: Thursday, April 12, 2012 6:56 PM
To: [protected]@lntecc.com
Cc: Jamshedpur.[protected]@axisbank.com
Subject: RECHARGE FAIL
Importance: High


Dear Sir,

We regret you for inconvenience caused to you.

This is in reference to your mail to our customer care regarding failure of recharge of your mobile.

We need to inform you that, we have initiated the request for the reversal of the amount. We will revert you within 7 working days.

We request you the please visit your nearest Branch of Axis Bank for updation of your contact details so that we will update you the status of your request easily.


For any clarification please feel free to contact with undersigned.

Thanks & Regards

Girish Nandan Sahay
Deputy Manager
[protected]/07/08
Jamshedpur Main
girish.[protected]@axisbank.com
IFS Code- UTIB0000012
=

This Message and its contents is intended solely for the addressee and is proprietary. Information in this mail is for L&T Business Usage only. Any Use to other than the addressee is misuse and infringement to Proprietorship of L&T Construction. If you are not the addressee please return the mail to the sender.
L&T Construction.

----- Message from B Karmakar <[protected]@lntecc.com> on Wed, 11 Apr 2012 10:11:21 +[protected]
To: <customer.[protected]@axisbank.com>, <[protected]@axisbank.com>

cc: <Samrat.[protected]@axisbank.com>

Subject: FW: Unsuccessful Transaction
Sir/Madam,

Neither received any communication from you nor any money being credited in my account.

This is really very poor response from your end.

Regards,


Biplab Karmakar
Construction Manager
CAPL Project
Mob. No.-[protected]



From: B Karmakar [mailto:[protected]@lntecc.com]
Sent: Wednesday, March 28, 2012 12:30 PM
To: 'Customer.[protected]@axisbank.com'
Cc: 'Samrat.[protected]@axisbank.com'
Subject: RE: Unsuccessful Transaction

Dear Sir,

No communication have been received yet from your end. Please let me know when the below mentioned amount will be credited to my account.

Regards,

Biplab Karmakar


From: Samrat.[protected]@axisbank.com [mailto:Samrat.[protected]@axisbank.com]
Sent: Tuesday, March 20, 2012 2:32 PM
To: Customer.[protected]@axisbank.com
Subject: Fw: Unsuccessful Transaction
Importance: High

Dear Sir/Madam

Please look into this.

Thanks & Regards

Samrat Goswami
Assistant Manager
Jamshedpur Main Branch
+[protected]/7/8
samrat.[protected]@axisbank.com

"Do not wait to strike till the iron is hot; but make it hot by striking."



-----Forwarded by Samrat Goswami/AM/012/AXISBank on 03/20/2012 02:31PM -----
To: "samrat.[protected]@axisbank.com" <samrat.[protected]@axisbank.com>
From: BIPLAB KARMAKAR <[protected]@lntecc.com>
Date: 03/20/2012 02:25PM
Subject: Fw: Unsuccessful Transaction
(See attached file: ATT00001.txt)
(See attached file: ATT00002.htm)
(See attached file: TxnMiniStatementCyberReceipt[protected] dated 060312.txt)




=20
Cyber Receipt Date:[protected]:13 AM
=09
=09
_______________________________________________________________________=
____
=09
Transaction Details=20
_______________________________________________________________________=
____

Account Number : [protected] =09
Transaction Date :[protected]
Transaction Amount : (INR)1, 000.00=20
Transaction Type : DR=20
Transaction Description : ICONN/42491950/110312/AXIS MOBILE RECHAR=20
=20
=20
=20
=20
=20
=20
_______________________________________________________________________=
____
=20
=20
=20
=20
=20
=20
Sent from my BlackBerry® smartphone from Tata Indicom
________________________________________
From: B Karmakar <[protected]@lntecc.com>
Date: Fri, 16 Mar 2012 19:58:05 +0530
To: BIPLAB KARMAKAR<[protected]@lntecc.com>
Subject: FW: Unsuccessful Transaction



From: B Karmakar [mailto:[protected]@lntecc.com]
Sent: Friday, March 16, 2012 7:57 PM
To: '[protected]@axisbank.com'
Cc: 'customer.[protected]@axisbank.com'
Subject: Unsuccessful Transaction

Sir,

I have recharged an amount of Rs. 1000/- to a Vodaphone no ([protected]) on 11.03.12 but again somehow it was also an unsuccessful transection.

The above said amount not yet credited to my account till now.

Return of money for previous unsuccessful transection till pending from your end(mail copy and details attached).

Please confirm the date when those amount will be credited to my account(Rs 1000+1000 = 2000/-)

Awaiting for your suitable reply.

Regards,

Biplab Karmakar


This Message and its contents is intended solely for the addressee and is proprietary. Information in this mail is for L&T Business Usage only. Any Use to other than the addressee is misuse and infringement to Proprietorship of L&T Construction. If you are not the addressee please return the mail to the sender.
L&T Construction.

----- Message from B Karmakar <[protected]@lntecc.com> on Sun, 11 Mar 2012 03:16:31 +[protected]
To: <customer.[protected]@axisbank.com>

cc: <[protected]@axisbank.com>

Subject: RE: Unsuccessful transaction
Sir,

I have recharged an amount of Rs. 1000/- to a Vodaphone no ([protected]) on 06.03.12 but somehow it was an unsuccessful transection.

I could not understand from your reply that how it has happened because I have recharged the amount 1000 rupees after confirming it from your data of valid recharge of operator Vodaphone and also single recharge have been done on that particular mobile no on that particular date.

Moreover the above said amount has not been credited to my account till now though other three unsuccessful transection amount have been credited in my account on 09.03.12.

Awaiting your suitable reply.

Regards,

Biplab Karmakar



From: customer.[protected]@axisbank.com [mailto:customer.[protected]@axisbank.com]
Sent: Friday, March 09, 2012 10:04 AM
To: [protected]@lntecc.com
Subject: Re:Unsuccessful transaction

Dear Mr. Karmakar,

We apologize for the inconvenience caused to you.

Please be informed of the reasons for an unsuccessful mobile recharge:

• Customer is recharging Invalid amount i.e., Recharge amount, which is not available for that operator on that AREA/CIRCLE. The customer needs to check with the operator for getting valid recharge amount.
• Multiple recharge tries in 15 minutes, we have specifically mentioned this on our Internet Banking website that not to initiate any fresh transaction within 15 minutes of previous transaction.
• Trying to recharge invalid number or Post Paid connection.

Furthermore, if your recharge is unsuccessful then the recharge amount will be credited to your account within 4-5 working days.

Solicit your co-operation in this matter.

For any further assistance or clarifications, kindly call us on our toll free Phone Banking helpline numbers[protected],[protected] and[protected] or write to customer.[protected]@axisbank.com .
Customers outside India can call us on our Phone Banking services by dialing[protected]Kindly note this number is not toll free) and we will be glad to assist you.

Assuring you best of our services.

Regards,

Customer Service
Axis Bank Ltd


[protected]----Original Message[protected][protected]
From:BIPLAB KARMAKAR[[protected]@lntecc.com]
Sent:3/7/2012 3:50:25 PM
To:[protected]@axisbank.com
Subject:Unsuccessful transaction
Sir, I would like to inform you that 04 nos unsuccessful transaction of Mobile phone recharge have happened on 6th march 12 of Rs1000 one time in VODAFONE NO and Rs300 of three times in my TATA INDICOM NO.My account no is [protected] and customer ID is[protected].Kindly check the details and revert back.Regards, Biplab KarmakarSent from my BlackBerry® smartphone from Tata Indicom[LandT-ECC Division] This Message and its contents is intended solely for the addressee and is proprietary. Information in this mail is for LandT Business Usage only. Any Use to other than the addressee is misuse and infringement to Proprietorship of LandT Construction. If you are not the addressee please return the mail to the sender.LandT Construction.


[ThreadID:3326194]$DISCLAIMER:
Information contained and transmitted by this E-MAIL including any attachment is proprietary to Axis Bank Ltd and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this e-mail and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this E-MAIL may not reflect those of the Bank. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited.
If you are not the intended recipient of this mail kindly delete from your system and inform the sender.
There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference

----- Message from B Karmakar <[protected]@lntecc.com> on Sun, 11 Mar 2012 08:46:31 +[protected]
To: <customer.[protected]@axisbank.com>

cc: <[protected]@axisbank.com>

Subject: RE: Unsuccessful transaction
Sir,

I have recharged an amount of Rs. 1000/- to a Vodaphone no ([protected]) on 06.03.12 but somehow it was an unsuccessful transection.

I could not understand from your reply that how it has happened because I have recharged the amount 1000 rupees after confirming it from your data of valid recharge of operator Vodaphone and also single recharge have been done on that particular mobile no on that particular date.

Moreover the above said amount has not been credited to my account till now though other three unsuccessful transection amount have been credited in my account on 09.03.12.

Awaiting your suitable reply.

Regards,

Biplab Karmakar



From: customer.[protected]@axisbank.com [mailto:customer.[protected]@axisbank.com]
Sent: Friday, March 09, 2012 10:04 AM
To: [protected]@lntecc.com
Subject: Re:Unsuccessful transaction

Dear Mr. Karmakar,

We apologize for the inconvenience caused to you.

Please be informed of the reasons for an unsuccessful mobile recharge:

• Customer is recharging Invalid amount i.e., Recharge amount, which is not available for that operator on that AREA/CIRCLE. The customer needs to check with the operator for getting valid recharge amount.
• Multiple recharge tries in 15 minutes, we have specifically mentioned this on our Internet Banking website that not to initiate any fresh transaction within 15 minutes of previous transaction.
• Trying to recharge invalid number or Post Paid connection.

Furthermore, if your recharge is unsuccessful then the recharge amount will be credited to your account within 4-5 working days.

Solicit your co-operation in this matter.

For any further assistance or clarifications, kindly call us on our toll free Phone Banking helpline numbers[protected],[protected] and[protected] or write to customer.[protected]@axisbank.com .
Customers outside India can call us on our Phone Banking services by dialing[protected]Kindly note this number is not toll free) and we will be glad to assist you.

Assuring you best of our services.

Regards,

Customer Service
Axis Bank Ltd


[protected]----Original Message[protected][protected]
From:BIPLAB KARMAKAR[[protected]@lntecc.com]
Sent:3/7/2012 3:50:25 PM
To:[protected]@axisbank.com
Subject:Unsuccessful transaction
Sir, I would like to inform you that 04 nos unsuccessful transaction of Mobile phone recharge have happened on 6th march 12 of Rs1000 one time in VODAFONE NO and Rs300 of three times in my TATA INDICOM NO.My account no is [protected] and customer ID is[protected].Kindly check the details and revert back.Regards, Biplab KarmakarSent from my BlackBerry® smartphone from Tata Indicom[LandT-ECC Division] This Message and its contents is intended solely for the addressee and is proprietary. Information in this mail is for LandT Business Usage only. Any Use to other than the addressee is misuse and infringement to Proprietorship of LandT Construction. If you are not the addressee please return the mail to the sender.LandT Construction.


[ThreadID:3326194]$DISCLAIMER:
Information contained and transmitted by this E-MAIL including any attachment is proprietary to Axis Bank Ltd and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this e-mail and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this E-MAIL may not reflect those of the Bank. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited.
If you are not the intended recipient of this mail kindly delete from your system and inform the sender.
There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference


[attachment "TxnMiniStatementCyberReceipt[protected] dated 060312.txt" removed by Girish Nandan Sahay/DM/012/AXISBank]
=

when i asked the customer care executive to register the complaint against the recharge unsuccesful
they are not taking any complaint from me
and they are telling that we are forwarding your cal to the higher officials and they are disconnecting the cal after saying that
i called again i asked to register a complaint even they are not responding to any of the cal

Hi There,


Almost time you activate unnecessary service in my number [protected] &amp; then after cut the balance in my account I don't want any service from you if you ask costumer care people, they say I have downloaded some Services or application, I have not download any service .

Today I recharge 177 for 2gb data plan but today 3 pm 2gb data will be lossed I call custamer care they are tell you are used 1750 mb used today but I don't used this much of data today only I am used 220 mb today in my phone graphical usage I checked...
You are cheatting so much...
I have mobile shope
I am retailer so now I decided I don't sale Vodafone sim...

Vodafone — sms alert problem

sir mere mobile par apne apne aap ek sms alert ki service activater kar rakhi he jisse me deactivate karane ke liye kai baar vodaphone store par ja chuka hu but vo deactivate nai ho rahi he or every month uske charges mere balance me se cut jaate he
vodaphone store par complaint no diye he
#[protected]
#[protected]
my mobile no is [protected]
waiting ur reply

Vodafone — Unwanted Calls By dish tv

hi , i have purchased My vodaphone No.-[protected]. But Past some days i have been regularly called up by dishtv to recharge dish tv while i dont have such DTH facility . But when i come in Roaming I have been called 8 times in 5 minutes . so please Stop these, i have already registered for DND For Past 55 Days.Its been 2 months to purchase a number.

Regards
-Rohit
([protected])

DishTV — sms service

DishTV keeps sending me service msgs of a dishtv customer named 'Mr. Kadam' on my mobile number. Its so much irritating. How to stop these msgs??? Plz tell me.

not providing service after sales.

Resident — Poor Network

Respected Sir,
My Residence is in Madhavaram, past few months our area is find a problem of poor network, very bad coverage and breakage of voice.particularly my family has 5 airtel connection and our place consist of more than 1000 connection.several time i complained ur customer care office but no real action is been taken.i request u to look forward this otherwise i will be forced to change the connection.Thank you

I Manish Kumar, mobile no.[protected] have a problem in my sim card. Following are the numbers on which calls are made through my number and the bill is charged on it.
They all are ISD calls.
Date Time
1. +[protected] 21/8/09 3:41 am
2. +[protected] ‘’ 4:11am
3. + [protected] ‘’ 9:30am
4. + [protected] ‘’ 12:08pm
5. + [protected] ‘’ 3:40pm
6. +[protected] “ 2:37pm


I want to know the how the calls are made through my number by any other person on these numbers from any other mobile phone. So I want all the details on it like
How these calls are made, location of these numbers and all the related details. I am also registered the complain in national consumer helpline and they give me your mail id.
My complain no is.194719 .My credit limit of bill is Rs. 2000 and now my bill is Rs.8000 so how its happens. The don’t intimate me about my bill when it cross rs.2000. In morning I send a message to Vodafone to deactivate me ISD and I got revert on same that “the ISD service is not active for your Vodafone mobile phone” so pls take necessary
Action on it on urgent basis asap.


Thanks & regards
MANISH KUMAR
E-1377, DABUA COLONY,
N.I.T. FARIDABAD
0D
HARYANA- 121001
[protected], [protected]

mail forward is also vodafone this e mail id (nidhi.[protected]@vodafone.com) plz my problem solve

I Nilesh Patel R/O of AT&PO Dungara Surat is the user of your Mobile prepaid services I am using an Airtel mobile no [protected] from the last two years. Nokia cell phone (E 51) with IMEI No.[protected] . Last One Year I Used Internet services on my above said Airtel connection. I got to know that some one is using my connection. I think some one has hacked my mobile as airtel is using unsecured internet connection. I have noted that some one is illegally dialing some international phone numbers through my phone details of dialed numbers dated on 16-Nov-2009 are as under:-

1. +[protected].48 am
2. +[protected] 4.18 am
3. +[protected] 3.47 am
4. +[protected] 3.17 am
5. +[protected] 2.47 am
6. [protected] 2.16 am

I call customer care but they told me that these above nos not in your history.


Thanks
Nilesh Patel
[protected]
Surat
Gujarat

Sir,
I have 2 no of Vodafone and allways recd the bill month wise.Since last month I have not recd the monthly bill to submit the payment. So many time discussed in customer care executive to send the bill. Now the vodafone charged for the disscution with executive. but sorry to say that till date no action has done from the vodafone.I have request to executive to send the bill in my IDbut no response. Please help me as per your moto"HAPPY TO HELP"otherwise change the moto.

Pradeep Kumar
[protected]
[protected]

Hi Sir,

I am Shailesh Mishra, I have been using Vodafone postpaid connection since long time, my Vodafone Postpaid mobile connection number is +[protected].

Recently on 10th January I purchased a new handset Apple iPhone, so for activating of internet service on it, I called Vodafone Care, and with the talk with the representative, when I asked him to activate the iPhone Data plan he told me that the current Vodafone Mobile Connect (VMC) service will work on the iPhone and it would not require any other service or plan to be activated for iPhone internet service, which I asked for. And he also confirmed me that the data usage of the service is free for unlimited usage since my VMC is already activated. Which I confirmed again from him and again called to the Vodafone Care and confirmed by calling three times after that.

After some days, when I called to Vodafone Care to inquire about how my outstanding amount have increased so how, I was been said that it was just because that the discount was not yet applied, and the bill amount would be decreased and would be back to normal bill payment after the discount is applied at the end of billing cycle.

After that I called and requested to increase my credit limit from Rs. 6000 to Rs. 10000, to which I was been given credit limit of Rs. 7500.

Since last week my outgoing call have been stopped and when I inquired about it to Vodafone Care, I am been asked to pay my bill amounting to Rs. 13900 and I am been said that the charges are o[censored]sage of Internet on iPhone.

As I mentioned early as I was been said that the Internet usage on my mobile phone is unlimited usage free, and now I am been said that it doesn’t work on iPhone, and the Internet usage on iPhone is paid and I would have to pay that.
If I would had been said earlier I wouldn’t had used it, but since I was been said that the usage was free so I used it, and now so why am I asked to pay the amount for it, it should be clarified before when I called and confirmed, why was I given wrong information which is really annoying.

And when I called Vodafone Care (198) to note the complain I was denied to accept my complain.

Even I am facing inconvenience since my outgoing calls are stopped, which is causing a lot of problems and mental harassments to me.

I request you to look in to the matter and kindly help me with the problem, I am pretty much sure that there isn’t any fault from my side and than too I am facing the harassments and inconveniences.

Waiting for your reply and the correct and appropriate solution to the issue.

-Shailesh Mishra
Pardi 396125
Dist: Valsad GJ
Mobile Number: [protected]

Hahaha!! wat rubbish.. I received a call back on the next day of complaint and the lady assured me that they will get back to me as soon as possible but again there's no response. Additionally, collection company is sending representative to collect this bill. I used to always recommend vodafone to all my friends and family members and used to tell them how good customer service is.. But, now I understand that this is all rubbish..

Now, please take a note that if my incoming is stopped. I won't hesitate to go to court..

Please some higher authority contact me as soon as possible..


Regards,

A VERY SAD VODAFONE CUSTOMER

Still no reply and my incoming is also barred.

Dear Sir:
I was using a Vodafone Number [protected], my May 12 bill was generated of Rs. around 500 after that I have sent an email to their Nodel officer and their customer care to disconnect my mobile number.

I was already stopped to use this number from middle May and given request to disconnect the number, but they haven’t disconnected the number and they are charging for every month. After sometime somebody called me for the payment I said I have disconnect my number in middle of May 12 and has sent email to their customer care and nodal officer, they were asking for INR 1267.00 in the month of Sep.

Now they are calling me every day around 15 times and harassing me, they saying you have to go Vodafone store to disconnect the number but I haven’t sign any terms with them if I wanted disconnect the number I have to go Vodafone store.

I already told them I am genuine customer and will pay genuine amount not the whole amount which I have not used.
I am fed-up with them; please help me in this matter.

I am ready to pay my May month invoice that is around INR 500

Thanks
Rahul

Dear Sir
Ref No. [protected]

Complaint no.

1.[protected] dt 11.09.2012 Mr, ADIL
2.[protected] dt 11.9.2012 Mr, Akilesh
3.[protected] dt 19.10.2012
4.[protected] dt 22.10.2012
I send sms to vodafone on 5 sept2012 ( ACT VMC199 )
AND I RECEIVED SMS ON SAME DATE your request for activation of VMC 199 PACK.

THAN I START TO USING INTERNET AND THAT SMS I SHOW IT TO YOUR VODAFONE STORE TWO TIME

PLEASE REVET

---- Forwarded by Sharad Sonkar/Sales/Kandivli/ACPL/ACG Worldwide on 10/23/2012 01:09 PM -----
From: Sharad Sonkar/Sales/Kandivli/ACPL/ACG Worldwide
To: corporatecare.[protected]@vodafone.com
Date: 09/12/2012 11:40 AM
Subject: INTERNET


Dear Sir


Name - sharad sonkar
mo. [protected]
Relationship no. 8.11580397.00.00.100191

on 5.09.2012 i send sms to 111 ( vodafone ), for 199/-plan 1.5 G.B 30 Days

that sms received from your side on 5.09.2012 11.12 a,m

your request for activation of VMC 199 pack has been registered Successfully

than i am start using Internet form 5.09.2012 to 11.09.2012

and agion i call your Vodafone CSR ON 11.09.2012 AT 9.12 P.M ,I WAS EXPLAIN 21 minutes ( ref no. [protected] but he dis-connect the call , agein i call at 11.10p.m Mr. Ahkilesh ( ref[protected] he only take request.


Note = 5.09.2012 to 10.09.2012 Internet use mofr then 5000k


Bill CHARGE 2225 /-

excess bill charge and we 5 times call, & 3 time i go vodafone store, but no respond


sharad sonkar
mo. [protected]
kandivli -w
Mumbai no. 400067

This is Suyog Vasant Khedekar mobile no.[protected].
My plan is rental599+ 1GB of internet free every month for life time. I activate 3G RS750 plan which is unlimited including download(this was informed me when i took this 3g plan) while using this plan suddenly i got message stating that my downloading limit is complete, i was shocked, immediately i called customer service and the rep told me that surfing is unlimited and downloading is chargeable again i was shocked, i asked him to deactivate 3g plan, he told me to send message, hence i sent messsage to deactivate 3g plan to 111 and i received confirmation sms thats 3g plan is deactivated. So on my iphone that 3g symbol went and the old E symbol came back...so i thought my old plan is reactivated as there was no message from Vodafone that they are charging me 10paise per KB, perhaps i got this month statement and it says that my bill is more then 6700rs. Immediately i called customer service and informed him about the same...he said me to mail on this email id and they will reverse it for u, has he checked my plan and said that mistake is from vodafone&#039;s end..So i mail them and they revert me saying that its mistake from ur end and they cannot reverse the charge...

But you tell as a cx i know Vodafone internet plan then why will i pay 10paise per KB...I asked them to check my track record, still they are denieg...they are not willing to except it mistake from their end as they did not send any message to me that they are charging me for internet access

Pleas do the needful...

Suyog Khedekar

Vodafone — Address & name OF given cell no.

Dear sir,
I have details of this number pl. send me address & name of this mobile holder
+91 [protected].

Hi Sir,
Please send me the user name and address details of [protected] mobile no user n please send it as early as it is possible on my email [protected]@yahoo.in, i will be highly grateful for doing such kind of favour to me.

Vodafone — mobile number user name

please provide me with detail of the name of mobile user at my given e-mail id i.e [protected]@gmail.com ,mob. number is [protected].i would be grateful i[censored] blessed with above information as soon as possible.

Dear Sir/Mam,

Pls give me [protected] mobile no. user name only on my email id [protected]@gmail.com

Hi Sir,
Please send me the user name and address details of [protected] mobile no user n please send it as early as it is possible on my email symphony.[protected]@rediffmail.com. i will be highly grateful for doing such kind of favour to me.

hi sir,
please send me the user name and address details of [protected], on my email [protected]@gmail.com, i will be highly grateful doing such kind of favour to me..


thank you...

Hi Sir/Mam,
Please send me the user name and address details of 0 mobile no user n please send it as early as it is possible on my email symphony.[protected]@rediffmail.com. i will be highly grateful for doing such kind of favour to me

let me get the information 1st than i will give my feedback sir...

hi sir,
please send me the user name and address details of [protected], on my email [protected]@yahoo.com, i will be highly grateful doing such kind of favour to m

Vodafone — surrender of number

Hi,

I would like to surrender my vodafone post paid connection [protected]. I don't want to take this connection due to some personal issues. I was asked to mail you reg this. Please de-activate this number as soon as possible.My alternate number is [protected],

Vodafone — FRAUD CALL

GETING ALTERNATIVE CALLS AT MIDNIGHT TO OUR FAMILY AND USING BAD WORDS AND TRAYING TO REDUCLE FRO THIS WODAFONE NO [protected]

Vodafone — Required information of fraud call

Hi,
My vodaphone no id [protected].
Today we have recd a farud call from cell # [protected] for claming a reward 50000 Rs/-
So we required the information of this number of my Airtel Number : [protected]

Thanks,
ASI Devender Yadav

Vodafone — fraud call

sir i am vivek singh i am regular from vodafone but i have recived every day 2 to 3 hunderd this no [protected]

Vodafone — Fraud Call

I had a missed call on my vodafone cell number from [protected] . When I called back the person introduced himself as Vijay Sharma from Vodafone and said that my cell number is seected for a lottery of 25 lacs from Vodafone company and gave me a number of Mr. Akash Verma [protected] to get further details of the lottery. I realised that these numbers are international numbers and they are trying to fool me.

I would want Vodafone to take egal and strict action against such callers.

Rajeev Jain

Hi , I am Rahul tiwari from delhi but now i am in aachen , Germany. Yesterday on[protected] i also got a missed call from [protected] at 18:04 and they said that they were calling from mumbai vodafone national office and i have a lottery of 25 lakhs and they wanted my account number. Then i searched on the net about the no and i found various other complaints about this no. Please check it and resolve the problem as soon as possible.

Vodafone — Fraudulent calls

I received 2 missed calls from +[protected] on my phone +91 981XXXXX14 and when I called back, the caller claimed that I had won some lottery and wanted my details. I disconnected the call but it has brought me under lot of trauma as what the user can access on my phone with the way technology today has progressed. I would like to know how to stop having such calls.

I do not know what Company /product names to be placed here but since it relates to my phone calls, I have to place my operators name. Whom should I approach, TRAI or operator ? Please advise and revert on this post.

Thanks,
Alok