Vodafone India Complaints & Reviews

I have purchased a Vodafone 30 recharge card but when i scratch it some digits are missing. please send me secret pin of this card to my email id or recharge my mobile number.
my email id is : sonu.[protected]@gmail.com.
my mobile number is :[protected].
Recharge card serial number is [protected]

Hello,

I need to write a complaint against Vodafone Mobile service provider in Ahmedabad, My Mobile number [protected] which is CUG number provided by my Company (Sai Infosystem India Ltd), There are Excessive charges levied on my number during the period of June 12 to Aug 12, the charges are more than Rs. 10,000 per month, which is not acceptable to me. I have raised the issue couple of times with Vodafone service outlets but didn't get any reply, according them it is internet usage charges. For me this is highly incorrect billing done to me, One side they are charging only Rs. 599 for unlimited usage of internet per month, then how come my bill goes to 10000 per month, Due this problem my salary were deducted by my company HR & admin team.

I request you to look after this matter & to raise this point to your concern, If company can charge Per month Rs. 599 unlimited access to internet then how they can charge Rs. 10000 for the same internet usage. This is highly unethical practice & against consumer rights.

Regards
Shailesh Makwana
[protected]
11-A, Kush society, Nava naroda
Ahmedabad

Dear Sir

Mobile number [protected]

I have converted my number from reliance to vodafone in the starting plan 150 and today i have received the first vodafone bill stating 1100 gprs charges which is totally fraud. First these company unnecessary send gprs msgs and then they give such huge bills. I request to waive off these charges which are unnecessarily been levied.

Thanks
Ankit kapoor
B 4/4, 3rd floor, paschim vihar
New delhi 63

I am Profulla Kumar Barman , Mo No [protected] of Vodafone . Today at about 6 pm I receive a call . The caller said ''i am from vodafone office''. inform you that you should dial*131*30*[protected] immediately , otherwise Rs 30.oo will be deducted every month from your mobile phone balance. " Initially I have denied to do this. But he make me belive his story. Lastly it is seen that Rs 30 has been transferred from my balance to Mo No [protected]. Then I talk to customer care executive (111/198) & request them to recover the money which is fraudulently /cheatingly taken by the man whose mobile No is [protected]. Customer care Executive tells me to lodge a complain to PS against the mobile number. He/She also added '' they have nothing to do" My question , One of their customers is being cheated by other fraudulently , And the mobile co is saying" they have nothing to do." Is it believable ?'' So i want proper action against the customer care Executive (Tomalica & Another one ) And the cheater whose Mo. No. is [protected] . Sorry to say that vodafone CC Executive does not cooperate me properly. My email ID is [protected]@gmail.com. Please let me inform the action taken about my complaint.

complain about that vodafone prepaid sim lost before 3-4 for months that sim is registered id chaganlal s/o bhomaram
r/o newri dhana.
now that time no [protected] used by other person whom missed that no, so i am in problem but
i also complaint FRI in police station Kalyanpur barmer
please call detail about that no in these days and find out who are use that number now.
yours
chaganlal

My father was using a mobile connection of Vodafone from last 3 years, but unfortunately he lost hie mobile in Jan2012 we logged a FIR and immediately blocked the sim and at the same time we applied for the duplicate sim. We were confused at the time going to Vodafone Dealer that weather the connection was on the name of my brother or on the name of my father. We went to Khanna Enterprises and met the dealer Vishal Khanna , his office is in Jawhar market, Nangal . He had taken the relevant documents of my father at that point of time, we confirmed from him that weather the documents of father will work or not. He assured that it will work for getting a duplicate connection. After 3 Weeks of this incident we again went to the store and asked for the SIM but the dealer refused to issue it with a reason that the connection is on the name of my brother . We again provided him my Brother's documents but even that didn't worked , We gain visited his store but the same lingering process continued . Today is the Excess of the torture when he told us that the SIM NO.[protected] is deleted from the system and we will not get it back. Inspite of our duplicate SIM he will issue us a new connection.

He said that do what so ever you want , talk to whomsoever you want you will not get this number again.

Please help us and do the needful.

Seeking help and Positive Response
Regards,
Samriti Tangri
M:[protected]
Hose no 597 , Indra Nagar
Nangal town ship

hello sir,
i have subscribe to your datapack plan since long.
bt i wanted to deactivate it..so i sent request for deactivation.but still it has been renewed.
i talk with customer care Mr.pravin..bt he was totaly rude.n the worse part is he told me do watever u can..u can go for court.he has no concern with vodafone reputation..
i want refund for datapack any ways which i have not used even.
my no.is [protected]

I registered for missed call information service on 29-Jul-12. In my last month bill (billing period: 1-Jul to 31-Jul) i had been charged Rs 30/- for availing this service for 3 days (29-Jul-12 to 31-Jul-12). In vodafone website it is mentioned that the rental charges for MCI is Rs.30/month. Is it correct to charge for rest 28 days without using this service? Need some clarification.

really shame on you vodafone!!!!!!
i had taken my 1st campus card in july 2008. till 2011 it worked properly. after 26th july 2011 i received a message that my campus card has been deactivated. i didnt even got any sms saying that my campus card goin to be expire. before 2011 i use to got messages about my campus scheme expiry but in july 2011 i dint got any message and without informing my campus scheme had been deactivated due to which i need to take another campus simcard another number. i took new simcard between 26july or 2nd august as per customer executive. again after a year i am facing the same problem.
i dint receive any sms about my campus scheme expiry date. i called on 21st july on vodafone because i was not able to recharge of rs47 to renew my scheme. that time i came to know that vodafone had close down rs47 recharge and launched a new campus card. but still customer executive on phone saying for your number rs47 is valid. but when i recharge its showing me not valid. then i visited customer care centre at malad west, they told me that rs47 has been closed down and you need to recharge rs57 for renew for your campus scheme. i tried to recharge rs57 also. it showed me not valid. then again i called customer executive they told me the due date of campus scheme is 25th july so try on that day. so i tried directly on 25th july. again not valid for both recharge rs.47 and rs57. after 25th july i was charging 5numbers 20p, local calls 1re and sms 1re. before that i was charging 5numbers 10p, local calls 50p and sms 10p.
again i called on customer care on 26th july. they forwarded my complain and gave registration number via sms. they told me i wil get call from their side on 28th july but i dint got any call infact i called back. they told me that you should recharge of rs92 because new campus scheme 1st recharge is rs92 and then rs57. each and every executive telling me different thing. whom to trust? and is that so then they could tell me this before 25th july? one is saying get new simcard because new campus cannot bt activated on this number. again and again i should buy new simcard o what??? evn i am advertising and marketing student. i also know these kind of tatics and how to increase the sales. but that doesnt mean that you behave this way with old customers. campus scheme was worth thats why i took another simcard in 2011 again orelse would not. because of your mistake i am charging double. even after getting mails from your senior department no action taken from your side. i have all service registration number n names of those executives too.. either give me new simcard or same scheme on this number itself or better i port. 2 executive told me to deactivate my family and friends number so that i can recharge rs92 on this number. but while recharging rs92 i got sms that this transaction cannot be processed at this time. because of those two executive i deactived the scheme and now i am charging 1re for all calls and sms.
yesterday 2nd august 2012 i got a call from vodafone customer care. she told me to get new simcard becuase the new campus scheme cannot be activated on this number. then she told me she transferring call to senior. then she told senior is busy so he will call after 10mins. till now i dint even got a call from them.
i am being loyal to vodafone from 2008 and my whole family uses vodafone. better i port everyones number to another network because vodafone does not deserve this. customers are loyal to vodafone but vodafone is not loyal to their customers. no new scheme for old campus users!!!! just to increase for sales and gain new customers you regretting old customers, not at all willing to help!!!!! shame on you vodafone!!!! its time to port to another network because you repeated your mistake again with the same customer twice now. really dint expected this from vadafone!!!!!!!!

Sir,
I had bought a new vodafone prepaid connection [protected] on july 26th, 2012 by submitting all the documents on time. On july 31st, 2012 i got a message from vh-611112 saying our documents had reached there and they are updating my documents. But yesterday i recieved a message to submit my documents on time otherwise my clipping facility will be barred. And today stopped my clipping facility and just informed us by message.. Is this how you people work?
I had faced this problem earlier on my number [protected] which i had port to vodafone. I am very dissatisfy with your facility, isn't its your duty to check or ask about the documents by a single call, so that we can also justify whether the documents are submitted by us or not.
I had never seen such worst service than yours.

After many mails and call plan is unchanged so getting excess bill.

Sumeet Jadhav
Jul 7

to corpcare.mah, sumeet.jadhav
Hello!

After an acknowledgement reply my plan should have bean changed to 199 and accordingly i was hoping to get much lower bill. I am just unable to understand why am i being troubled? i wont pay any bill until i get a mail confirmation about plan change...

I bought a recharge coupon of vodafone 100 rs from the shop. During scratching the pin got damaged. I drop a mail to vodafone with the serial no of the coupon[protected]. They are saying that they are unable to recharge on the number. Is there any way out. The docket number for the future correspondence given by them is[protected]

Thanks

Gurinder SIngh
[protected]
[protected]@gmail.com

vodafone Complaints & Reviews - call with isd code +92

Location: Noida,Delhi-NCR, India

call with isd code +92


Hii,

today ,2nd Aug 2012, thrusday at 08:10 am, i receieved a call from [protected]. It came to my knowledge that call is from pakistan. Although i missed the call,because I was sleeped at that time, baut i am concerned about how did the calling person got my number and why given missed call to my cell number. I would appreciate it if you would look into this matter



Regards..

Mukesh Kumar Choudhary
[protected]

This complaint i am launching against Vodafone Gujarat post paid division. I have activated the data pack in my mobile no. for Internet access.There is no intimation given by vodafone after completion the data pack , and they have charged me 8180 Rs for June 2012 month and 10000 rs for July 2012 month.In vodafone prepaid division the data pack completion intimation is available for the users but in postpaid they have purposely not given because the bill is charged to user after one month. this is looks like fraud and i am feeling that i got cheated from vodafone.
Regards,
Prabhakar Lokesh
mob. no. [protected]

Dear Sir/Madam,

I, Rajasekaran.B am using Vodafone postpaid no [protected] for the past 2 years.
In the last month bill dated 04.06.2012 for the period may 2012, I found Charges for International SMS included in the bill.
The amount charged against International SMS is Rs .135 for 27 calls to a no. [protected].
I never try to send an SMS for this No.
When I try to call this number, I got a reply from voice saying that the no is invalid.
Hence I ask you to check this and cut the amount in my billing.
Statement for the month of May attached here for your reference.
Please reply back soon so that I can pay my dues.
Regards

Rajasekaran.B

hi this is srikanth im using a vodafone postpaid connection number with [protected] and i want to know the sms offer details for the CUG199 plan

hi,
This Sai Sundeep Kumar I am From AndhraPradesh, Sir I Need Change My Mobile Network From Vodafone To Other Network, But I Can't Able To Send Mesg From My Mobile Becoz OutGoing Mesg Service Is Not Working In My Mobile On diz Issue I Have Called The Customer care Executives No.of Times But They Have Not Even Solved My Problem. From July 25th Onwards I Called The Customer Care Executives Nearly 70-80 Times But They Are Telling All Silly Reasons & The Vodafone People Are Trying To Deactivate My Number...... & I Lost My Complete Patience......
I Dont Want To Stay In That Network Even Single Day...... I asked Customer Care Executives To Send My Porting Code To Changing The Network But On That Issue Also There Are Telling Silly Reasons


So I Sincerely Request You To Help Me On This Issue For Getting The Porting Code.....

My Mobile Number:-[protected]

Dear Sir

My No is [protected] & Mumbai No is [protected]

On 21/06/2012, I bought a smartphone (HTC Wildfire), The GPRS has automatically got activated.

On 07/07/2012, I have engaged a plan of Rs.199 for broadband services, My bill shows GPRS charges of Rs.2556/ which is arbitary, when I have enabled the Broadband services from 21/06/2012 till 07/07/2012. I am informed that I am charged 10 ps per KB

I am informed that my phone applications must have latched on internet and has got automatically enabled.

I have requested reversal of partial amount with no positive response vodaphone

Request refund of Rs.2000/ since I am their customer since 2008 in Gujarat 7 mumbai No is active since 2000.

I have always prepaid my Bill and is normally in credit balance

Request refund of Rs.2000

sir,
i had port my bsnl no. [protected] to vodafone which was activated on July 19th,2012. i submitted all the required documents timely. But then vodafone company sent a message that our documents are not submitted,if they had not recieved my documents then how can they activate the sim once and then stop its working...and since today morning all outgoing calls and clipping of incomung calls are barred only because of the distributor's neglegience. i had to face a lot of problem. i want you take an action against that irresponsible distributor ( Nanda communication, vodafone dealer ,kishangarh road.Shahabad markanda,distt. kurukshetra, Haryana-136135)

Hi,
This Sai Sundeep Kumar….. Iam From Andhra, Regarding To My Number I Have An Issue…. I cannot Able To Send OutGoing Mesg From My Mobile From Till July 25, 2012 I have Reported To The Customer Care Persons Nearly 100 Times But They Have Not Properly Responded To My Query….. Not Even Single Person.

My Mobile Number : +91-[protected]

I have Submitted My Documents In the Hyderabad(Sr.nagar) Vodafone Store Nearly 5 Times If You Want I will Give The Sef Number Also…..
But Each & Every Time When I Called The Customer Care People They Are Telling Me To Submit The Documents We Have Not Received The Documents they Are Telling Like This………………..

I Am Using My Number From 1 year onwards in Vodafdone Network But They Have Errased My Proofs I Am Using That Number and Making Recharges Every Week……..

SAISUNDEEP KUMAR
+91-[protected]