Vodafone India Complaints & Reviews

I need call, and sms history of my vodafone no plz send to my e-mail if it s possible vodafone no-[protected] email id-joyz.[protected]@gmail.com

Hello,my mob no:[protected].iam submitting this complaint on 08/03/2012.i was using my gprs connection,and iam suffering by the bad disconnection at regularly.the more suffering thing is that the vodafone care is not responding which they are,nt recieving and said this cant be processed in this time.the worst dealing of customer care has been experianced by me from this vodafone care,coz iam using another sim which they are good in response.i request the head of this team to take the necessary action for this customer care teams here in kerala,which iam located in kannur district,and iam provoking to throw away this vodafone sim because of this bad response of this vodafone care.

I bought the vodafone netcruise USB stick with a promise of 3.2MBPS speed and i never got that. I had issues while recharging with the plans also. They display something on their website and give something else. The customer care never responds. No one gives a solution and every month there is some issue or other. My fone no-[protected]

my mob no is [protected] in first month they have given me a bill of 3200 rupees out of which rupees 3000 have been charged for internet usage i never applied for any net plan nor i m using internet vodafone people also not providing me detail of net usage they also stopped my outgoing services i have complained about this so many times since feb 15 but no action is being taken
complain no [protected]
amit jain

I activated plan (Rental_MI_VOL_100_30d_3G 3G) on my mobile on 14.09.11.It is a monthy rental plan of Rs.100 and usage 100 mb.I have been charged Rs.19.35 as my billing generation date is 19.09.11.The next month i have been charged Rs.100.In October month i received a service call from Vodafone and said they have a offer for me as i am a new to Vodafone 3G service.The offer was i can use upto 500mb for 3 months with the same monthly rental plan of Rs.100. So i accepted the offer.But without my knowledge they have changed my rental paln to Rs.375(Rental_MI_VOL_375_30d_3G - monthly rental plan for Rs.375 and usage 500mb).I have been charged Rs.100 only for the months November,December and January.But in Feb 2012 month bill i am charged Rs.375.

When i called customer care,the customer care agent is arguing that i activated Rs.375 plan only and i was using it for monthly rental plan for Rs.100 as a special offer for 3 months.

She is not even bothered to listen what i am saying.She kept on saying i activated Rs.375 paln only.

I had lost my phone and after it has got reactivated I have been getting a message from 556770 everyday with the following content:

"Jeeto Dream Car- U R charged Rs2 today.U cud win Fluidic Verna. Tp Play daily,Call/SMS PLAY to 556770Free.To unsubscribe, Call 556770. TnC- www.vodafone.in"

I called on the given number and followed the instructions to unsubscribe. The recorded voice at the other end informed me that I have been unsubscribed, but after a day's gap these messages have been coming again everyday.

Am I being charged Rs 2 as the message conveys? If yes, is this not illegal on the part of Vodafone?
And why should the onus be on me to unsubscribe when I never asked for this in the first place?

If I am being charged, I would like to take some legal action... please advise. And what can we do to stop them from sending you these kind of stupid offers? I dont want them.

MY SELF SAHIL SHARMA, I HAVE PURCHASED A SIM NO.[protected] IN THE MONTH OF NOVEMBER BY GIVEN MY DOCUMENTS & PHOTO FROM ABBU COMMUNICATION, BARI BRAHMANA, SAMBA AND AFTER THREE MONTHS MY SIM BLOCKED, THE REASON IS THAT, THE SIM WAS RUNNING ON ANOTHER NAME OF MR. TARA CHAND WHO HAVE ALREADY 4NO. CONNECTION OF VODAFONE COMMUNICATION.

AND WHEN I INFORM TO DISTRIBUTOR ABOUT THIS HE SAID WE HAVE NOT RESPONSIBLE FOR THIS GO TO HEAD OFFICE AND COMPLAINT ANYWHERE I CAN.

My number [protected] of vodafone, Rs 5/- is being deducted daily towards happy2help subscription, which is not subscribed by me..
Please cancel this service immediately and refund the money which is wrongly deducted.

regards,

keshav

Dear sir
i have taken a new sim before 5 days but that is not activate till today, and also i had replaced a sim before 20 days this is also not activate till now when i am calling their customer care they told to visit at vodafone store when i already have visited again due to busynes i am unable to visit again and again
plz do the needful
thanks

Hi,

This is Nageswara Rao and my Mobile number is([protected]). I took corporate post paid connection and activated internet 3g activated up to end of January month they send bill correctly and paid within the date. I called 27th Jan to customer care and asked to disconnect internet connection anfd he sent one message to my mobile and he asked to forward same msg to 111 and I did same. But In February month bill they have added 199/- along with bill then I called customer care nad they are saying you forwarded the message to 111 correctly but the content is different. But I forwarded the message which I have received and I have proof also. In this way vodafone making fools the customers. Please be aware with Vodafone post paid.

Thanks,
Nageswara Rao.

Hi,
I m Harish, using vodafone num [protected] since 8 months. Every month there will be sudden increament o[censored]nbilled amount over night. Later if i call to customer care to ask about this matter then they ll say we cant check the unbilled amount. Later when the bill is calculated then they will say u might have used it. So since few days i m checking the bill before going to sleep and also in the morning.

On 4-03-12 at 10.41pm, bill was 137 Rs, but on 5-03-12 around 12pm after talking for 22min the bill is Rs 173.75. 22 min will cost 6.60(22*30paise), then the bill should be 143.60 Rs. Y extra 30 Rs is added?

hello.
i have written several complain about my gprs activation, but till date my problem doesnot get solve. even i deactivate 3g service into 2g still my recharge doesnot get activated. such a fraud company vodafone is this, my no. is [protected]

ranjan sharma

[protected]

Dear Sirs,
I'm sorry to lodge an complaint against Vodafone Happy2 help service. Without subscribed they deduct Rs.5/- per day from my mobile device no [protected] on account of Rs.1 store. I request your honor to please stop this deduction & refund my deducted amount in my mobile account immediately without any further deduction.
I also request through you,please also stop Kingfisher beauties video service immediately on my mobile device.
Hope to get your prompt action in the matter & stop both the services immediately.
With warm regards.
Dinesh Tater
[protected]
JODHPUR-342001. Rajasthan-India

My number [protected] of vodafone, Rs 5/- is being deducted daily towards happy2help subscription, which is not subscribed by me.. Please cancel this subscription

I got the wrong information from nodal officers about CLIR. i got mail from nodal officers of vodafone about the procedure of activation of CLIR service. they informed, to activate this service need 2 NOC with stamp and signature of local police station (not below the rank of P.I.) Than i have follow same processor, After done all same process they told the stamp and sign of P.I is not valid.

Dear Sir/madam,

Name: VIshal Patel
Mob:[protected]
complaint against: Vodafone Gujarat Circle

In the month of junary 2012 I received my Vodafone bill (no;[protected]) for December month & I found that rupees 724 was charged to me for GPRS during the switch over period of 2G plan to 3G plan when I was already enrolled for 3G plan. Immidietly I dropped a mail to vodafonecare.[protected]@vodafone.com stating my problem. In returns of that I got a response from vodafone & they checked & confirmed that it was wrongly charged to me & they cannot revise the bill for DEC 2011 month but they gave me assurance that it will be waved off in next bill (jan 2012). I asked him to send a mail stating the same & also told them I dont required revised detail bill but I want proof from your end that you accept your mistake. When I got my january month's bill, They did not wave off any rupee. Again I sent a mail to vodafonecare.[protected]@vodafone.com & automatic response I got from server stating the you will be contacted within 2 days But no one has responded after that I sent many reminders but no one has responded to me. Finally after many attempts, I called to customer care 111 & talked to representative of vodafone, she finally forwarded my request to concern section & I got the call from ahemdabad office from a same person who confirmed that it was wronlgy charged to me in the month of january 2012, & this time he told me that no they cannot reverse the amount.
Now the question is in the month of January he was lieing or now he is lieing.
I understand that this is not the correct way to extract the money from customer. If they can calcuate the charges & uses in the end of the month for GPRS why they are not allowing to check the balance data available/consumed data of GPRS plan. All these are nothing but to extract the money from customer.
Kindly look into the matter & request you to get wave off the amount charged to me in the month of December 2011.

i ported my number reliance to vodafone on 21 febuary 2012. now my number is not working.
my number is +91-[protected]. and contact number is +91-[protected]

HI,

AM SHIHARI FROM HYDERABAD . I HAVE TAKEN VODAFONE NUMBER [protected] IN THE YEAR 2008 I HAVE BEEN A LOYAL CUSTOMER AND HAS LIVED BY THEIR TEAMS AND CONDITION NOW THAT I AM WORKING IN AM MULTINATIONAL AND AS A COMPANY HAS SWTICHED OVER TO CUG WITH AIRTEL AND HAVE SUBMITTED AN REQUEST TO MY CURRENT SERVICE PROVIDER, LITTKLE TO MY KNOWLEDGE THAY HAVE COME UP WITH SOME EXCUSE AM NOT AWARE AND NOT SIGNED ON. AM ATTACHING THE MAIL FROM VODAFONE ASKING ME TO PAY AN AMOUNT OF 5000 RUPEES.

KINDLY HELP


Dear Mr. Bhogadi,

Thank you for your e-mail dated 26/02/2012 about Mobile number portability of your Vodafone connection [protected].

We sincerely regret the inconvenience caused.

We wish to inform that, your above mentioned Vodafone number is under contractual obligation. Hence, port out request has been rejected. Kindly contact your Relationship Manager in order to cancel the contractual obligation and proceed with port out request.

Further, we wish to inform that, payment of Rs. 5000 is mandatory for Mobile Number Portability as your number is a silver number.

In case you need further help, do call or e-mail us. We will do our best to help you.

Happy to Help

Vahid Mulani
Vodafone Corporate Relations

Contact numbers
Vodafone care: 111 or +91-[protected]
Fax number: +[protected]
E-mail: corporatecare.[protected]@vodafone.com
Website: www.vodafone.in

Hello,

I am Nitin Saluja who got my phone number [protected] ported from Idea to Vodafone and since then I am unable to recharge my number online.I have tried to recharge it from a third party website(rechargeitnow.com) and from Vodafone website itself but recharge gets failed.I have written Vodafone numerous mails but they are unable to Identify the problem but its not working anywhere.Also, they are deducting balance unnecessarily, It has happened a lot many times that my phone is in idle status and suddenly I will recieve a message that Rs 3 has been deducted and today when I called Vodafone at 198, I spoke to Mithun Kumar and he completely refused to help me.I told him that I want to register a complaint as It happened in the past as well and I registered a complaint then.He said that call 111 which is not a number for complaint department.When I told him that I will complaint against you then he said that systems are on updation.These guys are not helping me at all rather eating up my money for nothing.
Please help me for this.I will be highly obliged

Thanking you
Nitin Saluja
[protected]

My mobile no [protected] is not working for the last 4 days. Message " SIMcard registration" is being flashed in the screen of my phone. Yesterday when I called up [protected] no satisfactory response was given. Is this in response to my complaint few days back that i was not receiving incoming calls?