Vodafone India Complaints & Reviews

i had applied for changing my connection from prepaid to postpaid on 30 of jun. all the documents were submitted.but uptill now it has not been activated yet.when i was on prepaid daily i used to get 5-6 phone calls frm the vodafone comp. customer care for changing my conn. frm prepaid to postpaid, but as i have paid the initial amount noone is atleast worried to check the status of my conn. bloody useless customer care, now i am not even able to get connected to the customer care on my phone.

respected, sir/madam,
i rupinder sidhu had bought a no [protected] as a post paid no.after the inquiry done by ur employ my no has been deactivated with no prior intimation .i had visited the vodaphone galery but still after many visits there is no answer to my problem.i would be glad i[censored] help me out as soon as possible.
thanking u
rupinder sidhu

I PURCHASED ONE NEW MOBILE PHONE AND SIM CARD UNDER SIM .NO [protected] FROM SPICE KIOSK NO.5 SRS MULTIPLEX CITY CENTRE SECTOR-12 SITE NO.4 FARIDABAD MOBILE.NO [protected] ON 27/07/10 AT 0630 P.M ALL DOCUMENTS WERE SUBMITTED BUT TILL THE TIME MY SIM IS NOT ACTIVATED FROM YOUR END.POOR RESPONSE FROM CUSTOMER CELLS OKHLA NEW DELHI.

KINDLY DO THE NEEDFUL

VIJAY KR.LALL
ADDS...C-43 NEW CONLY RLY ROAD FARIDABAD...121001(HARYANA)
CONTACT NO.[protected]

Vodafone — Non activation of my number

Dear Sir,
I had visited you vodafone gallery on 21st June 2011. My requirement was for the SMS services of my MICRO VBB security systems installed in my car. I was recommended by your executive Mr. Nikhil to go with GPRS DATA PLAN of zero monthly rental, subsequently I was recommended to purchased 2 sim vide no [protected] vide bill no. CS/3869 & [protected] vide bill no. CS/3870 for my two cars using credit card only, Required documents were also sublitted to start my services.
On 29th June I called the engineer from the MICRO VBB to install the SIM. We checked the SIM in the cellphone and found that I was unable to make any calls or receive any call subsequently I called up your your customer care on[protected] and I was informed that there is some server problem hence it will take 24 Hrs to start the service.
On 2nd July 2011again the MICRO VBB Engineer came to install the SIM card on checking again in handset I was unable to make or receive call subsequently I called your customer care after listening to my problem they informed that my number is active and later they kept me on hold for several minutes and disconnected again I re tried to speak to your executive they again repeated the same way.
On 6nd July on checking again in handset I was unable to make or receive call. I called your customer care after listening to my problem they again informed me that my number is active and later disconnected.
On 8th I received your welome letter along with Plan details.
Now I am not interested to further use your services which never started inspite of my several efforts to convey and rectify your problem.
You are requested to return back my money taken by you as deposit total amounting to Rs. 198/- with immediate effect.
Regards
Joeeta Srijith

i got my num activated on 11th july 2011..i have submitted valid documens at the time of activation.on 21st july my outgoing was barred..so i contacted vodafone ministore.they told me to submit the document again.i submitted the same on 23rd july..now today iz 26th july 2011 and my number hasnt been activated till now.when i call 198,they deny to take a complaint..my num iz [protected]

sir my alternate number is [protected]

Recently, On 06/09/11 i also receive a call from BIGTEL IT SOLUTIONS (P) LTD. B-103, Okhla Industrial Area, Phase - I, New Delhi- 110020, Ph. [protected], [protected]. They offer me to give a new Vodafone Connection similar to my old no. [protected] (My old no. is [protected])

They send there representative on 08/09/11. I gave him Rs 250/- and a photocopy of Passport as documents. He gave me a Receipt, No. 78583 & also a SIM, No.-[protected]

Till now the No. is not activated and they don't even receive the call and Contact number given on silip is going on not reachable no..........

It a very serious case, I think company is froud....

I am afraid, if they misuse the documents.


BE AWARE

It is request to other customer who is reading my complaint plz don't purchase any thing from this company...........






Please help me

thanks&regards
Jinesh Aggarwal
Cont. No. [protected],[protected]

I have purchased vodafone sim in Rs100 and i was told it will be activated by 16 maybut till 2300hrs it was not activated my allotted number is [protected] & sum no is[protected] kin dilly do needful my alternate number is [protected].

Vodafone — make me foolish

my offer on 121 is get 125 UJALA MINUTE ON RECHARGE OF 49. WHEN I RECHARGE IT, I GET MONEY INSTEAD OF MIN. i ASKED IT ABOUT CUSTEMER CARE . BUT THEY IGNORE IT . i ALSO EMAIL ABOUT IT BUT THERE IS NO RESPONSE FROM THERE . AT LAST I SAY " VODAFONE EMPLOYE ARE BAD AND THEIR FRAUD SCHEME ALSO"

[protected]

they have not solved the problem yet

Again vodafone service guys making me as a fool. I paid remaining balance as 809/- then they disconnected today and asking to pay the mobile internet connection amount 199/- and service tax and fine of Rs.100/-. The mistake is not from my side even though they are making lot of disturbance. Could you please tell me what is the process to disconnect both the corporate mobile connections([protected], [protected]) to proceed legally. I lost trust on Vodafone.I never go again with vodafone in my life.

Still they are sending bills..They are irritating me like anything through phone calls and mails...Even though mistake from their side. I told them I have proofs of everything. What is the procedure to go legally. Please help me on this. Please check the attachment and password is nage1717

Vodafone — Not activating GPRS

I am Chandrasekhar, My mobile no is [protected], it is prepaid number, I am using Nokia 5800 Xpress Music, It can have GPRS activation, for the last 20 days i am trying to activate GPRS, I have called to Vodafone care 111, according to their suggestion I have send sms, but I have not got any revert for GPRS activation, by making several calls to Vodafone Care IVRS - PaidService, one of the call center executive confirmed that GPRS is activated, but GPRS settings need to be downloaded, I have send several massages 'VODAFONE' to 52586, according to suggestion from call center executive, with 24 hrs gap for each message, at last finally I have raised a query for GPRS settings down load, Query no '[protected]', it was raised of 11 june 2010 11:30 am, it should be closed 14-june-2010 11:30 a.m,
Each and every time when i am trying to register complaint by dailing 198, they suggest me to call 111 - paid service, Even today as they are not able to close the query, while dailing 198, executives are rejecting to register complaint, and says to call 111 - Paid service.
1) Vodafone care is not able to close query with in their TAT, 2) Poor quality of IVRS - Telegu, after dailing 111 - 2 - 9 it asks for to continue to connect call center executive it says dail 2, but it won't connect, actually 1 have to be dailed to connect to call center executive, means wrong IVRS - Telugu message, it means poor quality of IVRS maintenance. Finally I have fed up with this type of poor quality of service. Please suggest me what to do next

Vodafone — GPRS NOT ACTIVATED

MY NO. IS [protected]

MY NAME IS SANDEEP SINGH

I HAVE RECHARGE 96rs. ON 30 MAY FOR GPRS BUT GPRS WAS CLOSE FROM 3 JUNE

hello,
you are right brother same thing happen to me i have activate my no.([protected])with 1gb data usage my balance of 95 was deducted but not got the 1gb data they are saying it will be activated within 4hrs and so on but in reality after 3 days has been passed i didn't got the data.
now i have mailed to nodal officer lets see?

Ya...the mobile operators are deduct money from several users.Please stop this type of activity.

gdfg

Dear Sirs,
I'm sorry to lodge an complaint against Vodafone Happy2 help service. Without subscribed they deduct Rs.5/- per day from my mobile device no [protected] on account of Rs.1 store. I request your honor to please stop this deduction & refund my deducted amount in my mobile account immediately without any further deduction.

Hope to get your prompt action in the matter & stop the services immediately.
With warm regards.

Location, - Girgaum Charni Road, Mumbai 400 002


Thanks & Regards,

Prashant J.Pawar

Mo:- [protected]

Dear Sirs,
I'm sorry to lodge an complaint against Vodafone Happy2 help service. Without subscribed they deduct Rs.5/- per day from my mobile phone no [protected] on account of Rs.1 store. I request your honor to please stop this deduction & refund my deducted amount in my mobile account immediately without any further deduction.
I also request through you, Hope to get your prompt action in the matter & stop the services immediately.
With warm regards.
DALJIT SINGH
[protected]

Dear Sir,
I'm sorry to lodge an complaint against Vodafone Happy2 help service. Without subscribed they deduct Rs.35/- from my mobile phone no +91-[protected] on. I request your honor to please stop this deduction & refund my deducted amount in my mobile account immediately without any further deduction.
I also request through you, Hope to get your prompt action in the matter & stop the services immediately.
With warm regards
Mohd. Ansar
+91-[protected]

Dear Sir

My mobile number is [protected]

I have received SMS on 04.11.2012 stating that my subscription for
biscoot.com has beenrenewedand RS.35 has been charged. The service will
get renewed on 11.11.2012. To deactivate send CAN/DCT biscoot to 111/144

I have sent SMS several time to both 111 and 144 but I have received reply stating that I have entered the wrong key word.

Kindly check and cancel my above subscription immediately and confirm

BEST REGARDS
R.SRINIVASAGOPALAN
MOBILE: [protected]

i think you should change ur network provider because of cheapest services of vodafone

Thank you very much.
My complain has been addressed & proper attention had been paid.
Thanking you consumer complaint team & vodafone for their support.

Hello sir/madam,
My mobile no. is[protected] but since morning its not working.
while sombody/me dialling its says "incorrect sim no. you are dialling"
Pls. help me.

Thanks.

Hello sir/madam,
My mobile no. is [protected] but since one week its not working.
while sombody/me dialling its says "No.not rechable".Pls. help me.
Thanks & Regds
Jai

Sir,
This is to inform you that my SIM card has not been working for the past 2months.
Earlier also only incoming facility was being given. Now that also has been disallowed.

On speaking to the customer care department they say that my documents are submitted and the SIM will be activated within 24 hours, but this never happens.

I have tried this not once but many times in the 2 months.

My college is located far away from the city so I cannot go to their Vodafone store for more details.

Once I even went there . They told me to submit the documents. I gave them my Driving Licence, but they disagreed to accept it saying it is not of the local State.

I am from ihar and I do not have any proof of residence in Bangalore. I think that the Driving Licence itself is a genuine proof and should be accepted.

Previously the SIM was working pretty well and the document which I gave was also the same DL.

Please help me as soon as possible.

Yours affectionately,
Ashutosh
(Mob. No.- [protected] SIM No.[protected]
Bangalore.

Sir, I purchased a vodafone sim 2 weeks back.And since 2 days it cnanot catch any coverage.Please help me.My no. is [protected]

try to some thing

Sir,
This is to inform you that my SIM card has not been working for the past 2months.
Earlier also only incoming facility was being given. Now that also has been disallowed.

On speaking to the customer care department they say that my documents are submitted and the SIM will be activated within 24 hours, but this never happens.

I have tried this not once but many times in the 2 months.

My college is located far away from the city so I cannot go to their Vodafone store for more details.

Once I even went there . They told me to submit the documents. I gave them my Driving Licence, but they disagreed to accept it saying it is not of the local State.

I am from ihar and I do not have any proof of residence in Bangalore. I think that the Driving Licence itself is a genuine proof and should be accepted.

Previously the SIM was working pretty well and the document which I gave was also the same DL.

Please help me as soon as possible.

Yours affectionately,
Ashutosh
(Mob. No.- [protected] SIM No.[protected]
Bangalore.

Vodafone — sim not functioning properly

Hi! my name is vivek n i'm living in varanasi.whenever i switch on my cell phone which consist vodafone sim shows problem"sim playing tone..." n when i use some other sim it work properly. that means there is a problem with sim only.
my number is : [protected]

Dear Sir,

This is to inform you that I had purchased a sim on the month of July 2010 and now my sim is not working ,while inserting the sim in handset it shows start cell without sim .
so pls do the needfull due to which my sim will activate.

Thanks & regards
Jitendra Singh

i am nagarjuna from tenali . my vodafone sim no is [protected]. since 1 month it is not working. please provide the service to my sim.

thanks & regrds
venkatanagarjuna
contact no [protected]

My Vodafone No [protected] is not working
As per Customer care Exe. it is activated
Please resolve this Problem
My alternate no is [protected]

Vodafone — SIM NOT ACTIVE

mene tata se vodaphone me MNP karvai h. 1.5 month ke baad bhi meri new sim chalu nahi hui h aur purani sim band hue 40 din ho chuki h.kafi complent ke baad bhi kuch nai hua h. vodaphone jesi 3 class company mene nahi dfkhi h. iska M.D. se lekar sabhi worker kamchor h.bhagvan inhe sadbudhi de.

Vodafone — SIM NOT ACTIVE

mera no [protected] h .isko mene vodaphone me MNP karvai h par 1.5 month ke baad bhi sim active nahi h. purani sim band hue 40 din ho chuke h. bhagvan is company ka kuch kar.

hello,
i am from KERALA my name Aiju. my vodafone sim no is not working no is [protected]. please correct my service
my contact no is [protected]
[protected]@yahoo.in

Sir,
This is to bring to your notice that what I thought about vodafone was literally . I have been using this number since so many years and we have at least 10 active postpaid connections. I got my number converted from prepaid to postpaid, and I am a girl who has come out of town for the fist time without her family and my new sim is not working and your executives say everything is al-right from our part. I even convinced two of my friends to get their number converted from airtel to vodafone, but I think that was the worst thing I have ever done, and worst decision I have taken to go with vodafone all the time,
Someone is your customer, who is in problem and you say we cant do anything.
I am surely going to sue the company and I am in hell loads of problems, most of the plans I am out for, I am unable to implement, and would also file a complaint in consumer court.

This is so sad to know that such a big company doesn't know how to behave, handle and sustain their customers, this is such a looser reaction I have got, will surely change service provider of all my other numbers too.

Amrit Kaur

Ph- +91-[protected]

Alternate No. +91- [protected]
+91- [protected]
+ 91 - [protected]

vodafone sim not working in moto g handset. There are no incoming andoutgoing calls. It shows no service when i insert sim in handset.

Respected sir,

I am user of your Vodafone prepped service. my SIM card unwontedly get disconnected without any information there is only one massage show in phone that registration failed because of this I m facing a lots of problem my Vodafone no. is +91-[protected]. Kindly act over this. It will be having help full for me,

Thanking you

Your customer
[protected]

LOOKING FOR HELP

My number [protected] of vodafone, Rs 5/- is being deducted daily towards happy2help subscription, which is not subscribed by me.. Please cancel this subscription...i will be much obliged

My number [protected] of vodafone, Rs 5/- is being deducted daily towards happy2help subscription. please unsubscribe this...

My Number [protected] of vodafone, Rs5/- is being deducted daily towards happy2helpservice subscription, which is not subscribed by me, , , , , please unsubscribe this...

Hi i am J.Janakiraman this is my Number [protected] of vodafone, Rs5/- is being deducted daily towards happy2helpservice subscription, which is subscribed by me, , , , , please unsubscribe this...

My number [protected] of vodafone, Rs 5/- is being deducted daily towards happy2help subscription, which is not subscribed by me.. Please cancel this subscription

MY no [protected] of vodafone prepaid connection, Rs 5/- is being deducted daily towards happy2help subscription, which is not subscribed by me. Please cancel this subscription.

My Number [protected] of vodafone, Rs5/- is being deducted daily towards happy2helpservice subscription, which is not subscribed by me, , , , , please unsubscribe this...

Dear Sirs,
I'm sorry to lodge an complaint against Vodafone Happy2 help service. Without subscribed they deduct Rs.5/- per day from my mobile device no [protected] on account of Rs.1 store. I request your honor to please stop this deduction & refund my deducted amount in my mobile account immediately without any further deduction.

Hope to get your prompt action in the matter & stop the services immediately.
With warm regards.




Thanks & Regards,

Prashant J.Pawar

Mo:- [protected]

MY no [protected] of vodafone prepaid connection, Rs 5/- is being deducted daily towards happy2help subscription, which is not subscribed by me. Please cancel this subscription.

my number [protected] of vodafone prepaid connection Rs 5/- is being deducted dailty toward happy2help subcription, which is not subscribed by me.please cancel the subscription...

my number [protected] of Vodafone prepaid connection Rs 5/- is being deducted daily toward happy2help subscription, which is not subscribed by me.please cancel the subscription..

My Number[protected]of vodafone, Rs5/- is being deducted daily towards happy2helpservice subscription, which is not subscribed by me, , , , , please unsubscribe this

Very surprisingly, a well appreciated company like Vodafone is resorting to cheap tactical manouvers as listed above. My number is [protected] from Delhi circle. Recently they've been activating any of these petty packs costing from Rs 5-Rs 150 witout authorization in response to whenever you call up there call centre while in roaming.

This is unethical n very annoying. Pls stop these cheap tricks.

My Number [protected] vodafone, Rs5/- is being deducted daily towards happy2helpservice subscription, which is not subscribed by me, , , , , please unsubscribe this

Vodafone — harassing messages

hi,
i m receiving harrasing msgs on my cell phone frm REDIFFBOL... the guy/girl r writing bad and vulgur msgs abt me and my family...and i receive this msg every day or alternate day...pls tel me hw to search his name and address and who is he...

Do not distrube unwanted calls from vodafone my mobile number is[protected]

I was a vodafone corporate customer in India till Nov 08. I then moved to UK and i did not know about any outstanding balance on my card. This morning, one Mr. Kalyan from Vodafone (no : called up my parents and spoke to them as if he is my friend from my previous company. By begging and pleading to my parents, he gets my UK contact number and calls me at 12:30 Indian time. He says that there is a pending balance in my account of 1390 Rs which i have to pay by evening 4 PM else my name will be handed over to the Bangalore police. In addition, he asks for my card details so that he can take the payment from my account!!!

If they knew how to call my paents, they could have easily forwarded my bill to my home address which my parents would have been more than happy to pay.

I am surprised to see such crooks in the legal department of a company!!!

i m gettin missed calls frm no. [protected] frm past 25 days wanted to know the callers name and address... waiting for reply... thanks..!!!

hi,
i m receiving harrasing msgs on my cell phone frm [protected],
past 25 days wanted to know the callers name and address... waiting for reply... thanks..!!!
mahesh kumawat

Dear Sir/madam,

My name is Ranjit Chandra ,i am working in a reputed IT company as an engineer in PUNE, from last 4 days i am receiving call from VODAFONE CARE using BAD and ROUGH language and Harassing me since a person named MR.SUMAN.K who is my office friend from DELHI using your service and and i am not in touch with my friend from past 3 months as he is not in delhi and due to some bill issue your people Harassing me and telling me they will recover bill from me , they keep on calling me from following numbers-[protected](PREETI) [protected](AMIT) . Please take an strict action against them ,i will be very thankfull if you do the need full help.

Regards,
ranjit Chandra,

Dear Sir/madam,

My name is Namrata Chanda , from last 4 days i am receiving call from VODAFONE CARE using BAD and ROUGH language and Harassing me since a person named MR.SUMAN.K who was my office friend from I using your service and and i am not in touch with my friend as he is not in delhi and due to some bill issue your people Harassing me and telling me they will recover bill from me , they keep on calling me from following numbers-[protected](PREETI) [protected](AMIT) . Please take an strict action against them ,i will be very thankfull if you do the need full.

Regards,
Namrata Chanda

sir/madam,
This is regarding vodafone harassing there consumer's offering them fake plans which are not practical.I have a vodafone connection ,number [protected] in my name.One month back i have taken a new plan 199 which they told me this plan has 20,000 sms free.then after 3 days when i started my messages there harassment starts, sending me sms's saying your vodafone mobile phone usage of rs.....is reaching credit limit.we request for an interim payment for uninterrupted services. After 1 day they stopped my outgoing .then i spoke to one of their customer care executive and he said the same langauge to pay the interim amount if i want to start out going again.I had no option left because my business gets affected.so i deposited some amount.After every 4 days they started sending me same message saying interim payment.Then they stopped my services again.I called up once again to there customer care executive.to know why they doing so? they keep on harassing me.how my credit limit crossed? they told me that what ever messages i am sending they are charging me @ 50 paisa.i shocked to hear that.they told me that this is the process of our billing.that we charge you 50 paisa before the billing.once your invoice been made we give u the discount as per plan.i got confused and the very same day i got another message saying your bill for march of rs.....due on ....date,in this bill they had given me the discounts.then the very next day i paid the balance amount(i had paid them the interim amount-there bill amount=balance amount).the very next day they sent me the same message again regarding interim payment as i got there exceeded credit limit messages again and again.now today they stopped my outgoing servies once again.i called up the customer care executive rashmi.i made her understand that i have a plan off 199 which has 20,000 sms free.how my credit limits exceeded.she again told me that please make your payments if i want to continue my outgoing.she told me all your sms cost you @ 50 paisa before billing.then i told her that how i will be able to avail such scheme.in this case if i sms 20000 (which is free as per plan) i have to make interim payment again and again as per there process and then she kept phone on blank.i waited for her response but she didn't turn up....then again i called up another women executive did the same thing to me.they already charged me advance plan 199 in my previous bill.this is the regular harassment for me.i can't change my number because my business gets affected.can't take these kind of harassment any more.please help me.

Vodafone — Harassment by sending multiple messages

I am using this connection from the past 2and 1/2 years still I would be happy to disable Vodafone connection.
I am receiving daily 5 to 10 messages from Vodafone,
I send a mail for them regarding this (DO NOT DISTURB)
This is not simple issue for as my important personal messages has no space to fit in.

I know some promotional activities are OK, but I can't bear this any more.
I am switching to Air tel.
Coz they respond better.

Thanks
Kiran

Even though I have complained earlier about harassing calls I would again reiterate that action has to be taken against the woman who repeatedly made calls when I had been on roaming in Himachal Pradesh and other areas where Vodafone had accessible range. Why do you have to question your customer where he is travelling? Why do you have to question your customer when he will come back home? What do you receive by doing this? This is a horrible experience which I never had with any other service provider.

Constant calls on roaming made me lose money. It was in 2008 June and July. The last call I received was in July. This is not how you respect your customers by calling them constantly and questioning their whereabouts. Are you an investigation team? If you had any issues with the customer or any doubts you should have refused the connection immediately. This is nothing but humiliation. The services of Hutch started deteriorating and it has further deteriorated to third class finally with Vodafone taking over.

Vodafone continues to bill me for my numbers for which I had put a request for disconnection on 30Jan11.
Inspite of writing to them a zillion times & calling them a hundred times, they continue to harass me & bill me.
Im not sure if the authorities at Vodafone are remotely concerned about what is exactly happening with their customers... Im worried if they even CARE!!
Now they are claiming that I had given them the approval to continue my numbers... & hence they are billing me!!! This is nuthing but utter LIES... I had switched to another service provider before I surrendered my 2 numbers & hence they havent been in use. I hope someone responsible frm Vodafone reads this & takes action against their lousy billing & support centre.

hiiii sir this is manideep from Hyderabad .i am using vodafone network phone .

complaint reason
actually i need to change my network through MPT(mobile number portability) so i send the message to 1900 but i didnt get the message from that services because of vodafone network blocked that services and that they barred the incoming message services to my number and also they barred incoming and out going calls because of same reason they are doing harashement like suspending mobile services

Thanks in Advance
Manideep [protected];[protected]

My wife paid the July bill by calling the Vodafone representative at my place in the amount of Rs. 920 (Bill Receipt attached). however, Vodafone is not able to trace this payment at their end, maybe the collector never submitted the amount to Vodafone. Despite sending the Scanned copy of the receipt multiple times they are still not able to resolve the issue at their end. We even called the Vodafone people at 111 and everytime got to speak with a different person and explaining him/her the situation again & again and when asked if I can speak with the supervisor or some superior person they make false excuses stating the supervisor is busy or the person is not picking the phone.
Now today we received an email stating that "We would like to inform you that as per our records Vodafone mobile number [protected] is suspended due to non payment dated 21/08/11. As per our records 1622.66 amount due on your Vodafone mobile number [protected]. Kindly clear the same to use the Vodafone service uninterruptedly."
We have clearly mentioned to first clear the July due in their system and then only the remaining amount will be paid.
I hereby would like to file in a case of harrasment & negligence against Vodafone India

i want to know details of [protected] ... this guy is harassing my friend
please mail me details and address of this guy.. thank you

Respected Sir,

I had taken a Vodafone postpaid connection number [protected] in march from the first bill they started charging me 150 as rental as per the marketing person it was clearly stated that 99 was the rental but again in april they sent me the 57 rs i am confused with this matter after that i called vodafone call center for the complain but they told i have to go to vodafone gallery there i went they told me we can't help it i have tried number of times with the call center they told bluntly they can't help me now i am getting calls from recovery department and they threatening me to pay 1275 rs amount which not acceptable i have already discontinued the number by going to vodafone gallery.IT IS MENTAL TORTURE TO ME.

Please address the same to Nodal officer of Appelete office of Vodafone.. they will look into the matter. You will get teh details from Vodafone Website.

Vodafone sucks !!! even for a new post paid connection they harras you so much!
Its been more than 5 days now and they have not activated my SIM...In 5 days I have visited the office 5 times...they just dont value customers time...bloody loosers!!!

Vodafone should be sued and burdened with all the more penalty and interest charges!!!

I give up and would never recommend any one to take this connection!

Loosers...you can never make it big this way!

Prepaid connection — activation/renewal of service without request

Dear Sir,
I have a prepaid connection with mobile no [protected] to day i have received a message from BSNL no56700 stating therein that your BSNL tune is renewed for next 30 days and debited my prepaid balance with Rs.30 reducing it to Rs.292/. In this connection I may submit that I have never requested them to renew this service and they have acted illegaly and an unauthorised debit has been made in my account just to enhance their business income by adopting such practices. Please intervene and instruct the concerned department to refund my money and not to continue such practice in future also.

Please do the needful at the earliest under advice to me.

Yours faithfully,

Pradeep Kumar Gupta
Mob No[protected]

no reply to my complaint dated 21 dec 2009 has been sent to me. You are requested to do the needful immediately. this may be treated as reminder 1.

dear sir,
this has reference to my mob no[protected] in which everyday 5.00 rs. deducted for haapy to help service. what is that ? i request you to please look into the matter & do the needful.

MY MOBILE NO : [protected]
REGISTERED WITH : MANISHA SALGAONKAR
MY NAME :- ASHISH SALGAONKAR (SON)


thanks & Regards,

Ashish Salgaonkar

I also had a similar issue on my mother's pre-paid connection, where she was getting messages "Re1 Store pack has been renewed" and it used to deducted 5/-. The call center insisted that this service has been activated by the subscriber by connecting to internet through mobile on a certain date and time. Funny things is, my mother doesn't even know how to access internet. I checked all the call/message logs to check any confirmation regarding the subscription of this service, but didn't find any. We don't have any way to prove that she didn't activate this service. Is this cheating in broad day light by the service providers on pre-paid connections ?? I would be interested in knowing how many people till now have called Vodafone with similar complaint and what is the revenue generated by Vodafone through those subscribers for this 'Store pack' service.

My Dad had exactly the same problem with his Vodafone pre-paid. We have yet to call up Vodafone and complain. This is daylight robbery - nothing else! Has anyone got their money back?

I have the same problem too. U know what first I tried cancelling the subscription, which I have never subscribed before, via msg...for 4 times..n yet i got that annoying balance sucking msg...[It says right there in the msg "To Cancel send CAN MM to 111/144"]...I was a fool for trying that..In the end my deduction was Rs.5 + msg sent charges...when i called CC n told about the Msg to the representative, he then started asking silly questions like since when did i start using the no., what was the address that i filled in the form, what was the last amount i have recharged for... C'mon Vodafone...the msg has already given me headache..n with all that QUESTIONs...are u trying to give me migraine...well after a pissed off conversation the representative informed me he is proceeding with the cancellation and IT'LL BE CANCELLED IN THE NEXT 24 HRS...forget about the cost deducted its never going to be refunded...
let me tell you something...VODAFONE SUCKS BIG TIME...plz dont mind my language(fellow victim)...
I am never using this service...and there is also a so called "Option of switching to other Network"

I'm from Karnataka.
I had been using Vodafone (Karnataka) till recently.
I had received a message from Vodafone saying that if i would recharge for Rs.194, I would get an extension of my validity for a year on the same plan. Mind you, the same plan.
I found it a good deal, and recharged. And what I realised within hours was that the plan had changed.
Ever since then, i have been a frequent visitor to Vodafone store. All the Customer Care Executive could tell me is I have sent a complaint and you should get a call from Vodafone in the next 4-5 days. After I got a call, the executive on the phone said he would forward the matter to his senior. No one called me for a week after that. Complaint No.[protected].
Then again I went to Vodafone store and he said he will forward the matter to some Technical Manager. No call. Its been more than a month since the matter was forwarded to the Technical Manager. Almost 2 months since i faced the problem.

I have bought Mobile Broadband USB stick connection with Vodafone for my laptop in month of 26th of June, my data card number is [protected], this connection is on my father name, USB model is K3770-7 .they promised me that they going to provide me 3G Speed wth 3GB everymonth for 3month .speed was good for 2 0r 3days after started giving me problem, even its not working like 2G, have paid 3 months advances Rent to this to you guys.I have register the complaine on 2nd July and Representative told me that someone is working on my Issue it will get sortout on 10th of July and I will receive a call back from Technical team but i havent receive any call yet, i call today 13713 to cust care they are absolutly not ready to help me making excusses, i haved called 5 times(today) they put me on hold for long time, i heard no responce from anyone, again i have tried got one Rep name called praveen - He infromed me that some one will get back to me on 11th of August means after a month, I asked y too long, you guys said it will get sortout on 10th of july but its not, Rep said some one working on my issue .Best part am staying in Newdelhi and some on working in Gaziyabad, what a big lair vodofone are they, i have lost my job just coz this careless Rep and they keep disconnecting me . am job less now.Please help or advise me

stll the problem is not sort out am still not getting the good connection

Dear sir
i was cheated by your Vodafone services,
i was applied for new postpaid connection with chosen number [protected], with conformation of above number availability, and i submitted all required documents and also advance of Rs 500, after 4th day of submission and process, your person called and told your number is activated but it is nit which you selected, , if you want to change the number you have to pay Rs250 for additional charges, , moreover it was my mistake by the time of applying i was confirmed availability by Miss shwetha ([protected]), after that i requested give same number, she promised to me for refunding the amount and sent sms for conformation of sending amount with executive, it was already 8 days ago i dint received my refund and even she is not ready to pick my call, , i rote so many massages to customer care mail id, those also not react about this, ,

1) i have receipt of applied chosen number and advance amount
2) i have msg`s that she giving me wrong commitment of refund


i hope you will help me get rid from this problem

thank in advance

I am currently in Manila and I requested Vodafone to activate my international roaming on 5th feb 2014.. I had a chat on their website with an agent called priti and she promised me that it will be activated in 2 hours.it was about 930 am India time...I waited for 2 hours and nothing happened and I chatted back and I was told by another agent neelofer that it will take at least 4 hours and the previous info was wrong...I waited for almost 24 hours after that and I contacted the chat agent back ...this time I chatted with rinky and she told me that she cant do much but will take a complaint and that I will hear from someone on my international no...all I have to say is that the reason I want my no activated for international roaming is so that I can transfer money to my mom's account...I have a salaried account in sbi and to transfer money online I have to add her as beneficiary for which I shud receive and activate the code from my Delhi no...my mom is not well and has to go thru heart checkups every now and then...she has to borrow money to pay for the tests as I am not in india...earlier I had an account in kotak bank so I was able to transfer money but since my company changed my salaried account to sbi I cant transfer money till I add my mom as beneficiary...vodafone has been reluctant and very rude to me over chat...my request id with them is- [protected]. I m very upset and heartbroken with the kind of attitude they showed me even after being their customer for more than 7 years

just wanted to add.. my number is from the mumbai circle and and i am going to be in delhi for a few days... and it seems no one can give me the right advice about what to do in this situation ...the customer care people start giving 'standard' answers even before they have heard you out!!

dear customer care. i could not wait that long... eventually i had to take the help of my brother who has been with vodafone earier and still had soem friends who managed to help