Vodafone India Complaints & Reviews

mobile competition — Competition

I have received an sms from #[protected] claiming I have won money. Can you please confirm whether this is ligit or a fraudelent scheme and please do reply as it seems clients are not getting feedback regarding the issue.

Dear sir/Madam
I'm Shamshuddin my mobile number is [protected]. I'd activated Vodafone daily lakhpati compilation on 13/03/2012. Continuously i'm answering the questions Which was asking 4m company but i'm not getting any response 4m you. So please requesting you let me know is it fraud or actual game please.

i have many of the vodafone contests but dey never activate d ICIC gift vouchres on tym nd i try to talk customer dey alwayz say tat it will be activated after ten days nd all of dem are about to expire on 31st of May 2012. These competitions are just for a money making agenda please dont participate in these. It is a FRAUD VODAFONE competitions.

blahhhhhhh

no wiiner list for daily lakhpati bano and super summer bonanza contests have been uploaded. no response of requests mail after persuing to many times for daiy lakhpati contest of vodafone. who will provode informations, all the managers are neutral. nothing worry of emails phones etc

smt chhaya

Sir now iam Subscriber Of Gold Mahotsav & 60 Days 60 Cars Compitition Can I Win Something Prize ? Please Inform Me About This Iam Answering Correctly Daily

Actualy Vodafone Have Good Contest's To Vodafone Customers I Request To Organizer Pls Keep Always All Compitition's Of Vodafone

Vodafone/PF — Regarding PF

Hi,
How many amount has submited in my PF account


Regards
Arihant Indrawat

Hi I had been working with Vodafone B&J for 2 year...and left Vodafone on ht JUNE 2012...since How i can applied for my PF withdrawal .

Can any one help me in this regards
My PF number is KNBN34272/386623

Hi!

I had a post paid number with you for 3 years. I had not been recieving my bills for 5 months (before February 2008) despite consistent follow up. Inspite of that I paid my bills based on only the amount confirmation for 4 months. I got transferred in the month of January and called up your call centre to follow up on the bill for the month as I wanted to close the account. Inspite of close to 50 calls over a month's time I did not get the bill and moved out of the town. I suddenly got a call sometime later from your collection people who threatened to file a police complaint and take action etc. When I asked them to provide me with a bill in the city I was in, they refused saying that I would have to come to Bangalore to collect the bill. Also, they were abusive and extremely rude. They also called up an acquaitance pretending to be a friend and asked him for my contact details.

This kind of lack of service and invasion of privacy is not acceptable from an organization like yours. I am yet to recieve my bill after all these follow ups, threats and interactions. Please help me get a solution for the following issues :

1) Harassment by Vodafone for no fault of mine and delays caused due to their service failure.
2) Invasion of privacy by the organization by unauthorized access to my acquaitances.
3) Rude and abusive behavior by Prasad from bangalore

callcenter, mohali, punjab — wrong talk by caller from call center

Respected sir,
Myself Ankur Bhatti using vodafone postpaid no [protected] from last one and half year . Today dated 17august 2008 at noon near 12 o'clock get call from callcenter no [protected], caller name was nisha .she was telling me 2 pay my bill 2 the executive but as that wasn't suits me, i replied with due manner to her that i will make payment myself to the near vodafone store . But in reply she starts using abused language and disconnect the phone.My quetion to your vodafone company, ' Is this called customer care'.I Felt so stressed at that time because of her loose talk. She called again at evening near 6.20 p.m and her way of talk hasn't improved . I advised her don't loose talk or i will complaint. In reply she just disconnect my phone. My request to you to take action in this regard as soon as possible.
Your's sinserly,
Ankur Bhatti,
[protected].

plz send me new plain bsnl prepaid

dear sir.
i am working as a agency manager in birla sunlife as a agency manager.i have pending of rs 750. yesterday evening 5.30 pm i recived call from [protected] a lady who not enclosed her name spoke vulgar and irrespective mannar. i want to know who is responsible to control this type of telecaller and collection agency . mail me collection head name of chennai division head .

Vodafone bill collection employee with the numbers [protected] and [protected] are harassing me for an unpaid bill for the number [protected]. This number does not belong to me. The owner of this number has given my number as the secondary number (which is not true). I have never verified my number as being a secondary number for [protected]. Please help me against this harassment by Vodafone.

Dear Sir,

1. I am an Army Officer posted in Chennai. I am writing this mail to bring to your notice a case of Customer Grievance against VODAFONE. I was using a post-paid mobile connection of Vodafone since Aug 2010 in Chennai. After appropriate billing for first 2-3 months, I faced a problem of WRONG BILLING by Vodafone in the month of Nov 2010, wherein I was charged with wrong SMS on the bill, which were not sent by me. My bill which was otherwise in the range of Rs 800-1000 suddenly shot up to Rs 5000.
2. I contacted Vodafone through various modes of communication - I visited their showroom, contacted their customer care and sent them number of mails. I was kept on hold for a long time, wherein I was promised that the case will be resolved by Vodafone, In this process my number was barred number of times without informing me.
3.I sent them (their Nodal Officers as well) regular mails regarding the same on 22 Oct 10, 23 Oct 10, 26 Nov 10, 30 Nov 10 & 08 Dec 10.I was also visited by their Relationship Manager at my residence whom I explained in detail about the entire issue. He told me that he will get it checked, and later on he even got in touch with me a number of times, however the matter was not resolved. And finally after almost one & a half months, they conveniently sent me a mail that the Bill was correct and I have to pay the amount. They put the entire blame on me and my mobile handset.
4. And now after almost 3 months, they have started Harassing me by calling me constantly to pay the Bill, and even threatening me with consequences. Hence, I have no other option but to approach the Consumer Court.
5. This case of Customer Grievance by a reputed mobile company like VODAFONE should not go unnoticed. I am constantly being harrassed by Vodafone to pay the bill - which is INCORRECT. Hence, it is requested that a case against Vodafone may please be registered with Consumer Court, so that this Serving Soldier of the country doesn’t get bothered by them.

Thanking You,
Major Ashish Raisinghani
[protected]

[protected] & [protected]

Vodafone — unnoticed charging

sir,
my name is Ravi Kumar Malviya.
i have Vodafone Sim with [protected] no.
i have recharged it with Rs 98 for internet balance on April 18.
on 19th may my mobile got a negative balance of Rs.571
on asking to customer care they told me that this is due to extra browsing by your mobile but i have not made this much of browsing.
i have some question to ask
if someone's mobile balance gets low than they tell it by frequent reminder
if balance get's zero than they disconnect their connection
than why don't they preinform me about my low internet balance or they disconnect it on completion of month

this is all happened to many of my friends they knowingly did not tell about the completion of time period so that they can earn extra from their customer.
if they want to charge than they should charge maximum limit that is Rs98
because after recharging one get same service for one month than how they can charge 600 for less than 2 hour
this is done by all of the service provider
TRI should stop this malpractice
please look into my matter.

but at least i should know pre handed when my period is going to over

I am having a problem with Vodafone number [protected]. I have a vodafone postpaid connection for the last 5 months and within this span of 5 months there has been an error in my bill twice. The previous time I had taken the matter to the nodal officer and got a resolution, though I was not fully satisfied with it.

Again, my bill for the period 10th November - 9th December has an error where data from 2 different sources of the company is different. I have written to the customer care department and waiting for a redressal.

My idea of writing this mail is to bring to your notice the frequency with which there are errors in my postpaid bill. I take pains to ensure the bill is accurate, but people who are too busy don't even care to check there bills. I think it is the company's strategy to exploit people, if errors are found they correct the bill and if not they end up getting paid higher.

Would request you to bring this to the notice of the senior management of Vodafone.

Regards
Abhishek
[protected]

i also get same problem and i have complained Vodafone too

same problem they are torturing us every day, minimum I receive 20 to 30 SMS from the same number. Its very harrasing. I am going to sue this fellows in court.

Nothing understandable in your 556770 phone. Please unsubscribe immediately Jeeto Dream Car . My phone no-[protected]

Please unsubscribe immediately "Jeeto Dream Car" competition.Nothing understandable in your phone 556770.

i am playing from since 18 march 2012 my no -[protected] & how many days more to play what is the faith when i will come to know & what are the prizes

i had applied for changing my connection from prepaid to postpaid on 30 of jun. all the documents were submitted.but uptill now it has not been activated yet.when i was on prepaid daily i used to get 5-6 phone calls frm the vodafone comp. customer care for changing my conn. frm prepaid to postpaid, but as i have paid the initial amount noone is atleast worried to check the status of my conn. bloody useless customer care, now i am not even able to get connected to the customer care on my phone.

respected, sir/madam,
i rupinder sidhu had bought a no [protected] as a post paid no.after the inquiry done by ur employ my no has been deactivated with no prior intimation .i had visited the vodaphone galery but still after many visits there is no answer to my problem.i would be glad i[censored] help me out as soon as possible.
thanking u
rupinder sidhu

I PURCHASED ONE NEW MOBILE PHONE AND SIM CARD UNDER SIM .NO [protected] FROM SPICE KIOSK NO.5 SRS MULTIPLEX CITY CENTRE SECTOR-12 SITE NO.4 FARIDABAD MOBILE.NO [protected] ON 27/07/10 AT 0630 P.M ALL DOCUMENTS WERE SUBMITTED BUT TILL THE TIME MY SIM IS NOT ACTIVATED FROM YOUR END.POOR RESPONSE FROM CUSTOMER CELLS OKHLA NEW DELHI.

KINDLY DO THE NEEDFUL

VIJAY KR.LALL
ADDS...C-43 NEW CONLY RLY ROAD FARIDABAD...121001(HARYANA)
CONTACT NO.[protected]

Vodafone — Non activation of my number

Dear Sir,
I had visited you vodafone gallery on 21st June 2011. My requirement was for the SMS services of my MICRO VBB security systems installed in my car. I was recommended by your executive Mr. Nikhil to go with GPRS DATA PLAN of zero monthly rental, subsequently I was recommended to purchased 2 sim vide no [protected] vide bill no. CS/3869 & [protected] vide bill no. CS/3870 for my two cars using credit card only, Required documents were also sublitted to start my services.
On 29th June I called the engineer from the MICRO VBB to install the SIM. We checked the SIM in the cellphone and found that I was unable to make any calls or receive any call subsequently I called up your your customer care on[protected] and I was informed that there is some server problem hence it will take 24 Hrs to start the service.
On 2nd July 2011again the MICRO VBB Engineer came to install the SIM card on checking again in handset I was unable to make or receive call subsequently I called your customer care after listening to my problem they informed that my number is active and later they kept me on hold for several minutes and disconnected again I re tried to speak to your executive they again repeated the same way.
On 6nd July on checking again in handset I was unable to make or receive call. I called your customer care after listening to my problem they again informed me that my number is active and later disconnected.
On 8th I received your welome letter along with Plan details.
Now I am not interested to further use your services which never started inspite of my several efforts to convey and rectify your problem.
You are requested to return back my money taken by you as deposit total amounting to Rs. 198/- with immediate effect.
Regards
Joeeta Srijith

i got my num activated on 11th july 2011..i have submitted valid documens at the time of activation.on 21st july my outgoing was barred..so i contacted vodafone ministore.they told me to submit the document again.i submitted the same on 23rd july..now today iz 26th july 2011 and my number hasnt been activated till now.when i call 198,they deny to take a complaint..my num iz [protected]

sir my alternate number is [protected]

Recently, On 06/09/11 i also receive a call from BIGTEL IT SOLUTIONS (P) LTD. B-103, Okhla Industrial Area, Phase - I, New Delhi- 110020, Ph. [protected], [protected]. They offer me to give a new Vodafone Connection similar to my old no. [protected] (My old no. is [protected])

They send there representative on 08/09/11. I gave him Rs 250/- and a photocopy of Passport as documents. He gave me a Receipt, No. 78583 & also a SIM, No.-[protected]

Till now the No. is not activated and they don't even receive the call and Contact number given on silip is going on not reachable no..........

It a very serious case, I think company is froud....

I am afraid, if they misuse the documents.


BE AWARE

It is request to other customer who is reading my complaint plz don't purchase any thing from this company...........






Please help me

thanks&regards
Jinesh Aggarwal
Cont. No. [protected],[protected]

I have purchased vodafone sim in Rs100 and i was told it will be activated by 16 maybut till 2300hrs it was not activated my allotted number is [protected] & sum no is[protected] kin dilly do needful my alternate number is [protected].

Vodafone — make me foolish

my offer on 121 is get 125 UJALA MINUTE ON RECHARGE OF 49. WHEN I RECHARGE IT, I GET MONEY INSTEAD OF MIN. i ASKED IT ABOUT CUSTEMER CARE . BUT THEY IGNORE IT . i ALSO EMAIL ABOUT IT BUT THERE IS NO RESPONSE FROM THERE . AT LAST I SAY " VODAFONE EMPLOYE ARE BAD AND THEIR FRAUD SCHEME ALSO"

[protected]

they have not solved the problem yet

Again vodafone service guys making me as a fool. I paid remaining balance as 809/- then they disconnected today and asking to pay the mobile internet connection amount 199/- and service tax and fine of Rs.100/-. The mistake is not from my side even though they are making lot of disturbance. Could you please tell me what is the process to disconnect both the corporate mobile connections([protected], [protected]) to proceed legally. I lost trust on Vodafone.I never go again with vodafone in my life.

Still they are sending bills..They are irritating me like anything through phone calls and mails...Even though mistake from their side. I told them I have proofs of everything. What is the procedure to go legally. Please help me on this. Please check the attachment and password is nage1717

Vodafone — Not activating GPRS

I am Chandrasekhar, My mobile no is [protected], it is prepaid number, I am using Nokia 5800 Xpress Music, It can have GPRS activation, for the last 20 days i am trying to activate GPRS, I have called to Vodafone care 111, according to their suggestion I have send sms, but I have not got any revert for GPRS activation, by making several calls to Vodafone Care IVRS - PaidService, one of the call center executive confirmed that GPRS is activated, but GPRS settings need to be downloaded, I have send several massages 'VODAFONE' to 52586, according to suggestion from call center executive, with 24 hrs gap for each message, at last finally I have raised a query for GPRS settings down load, Query no '[protected]', it was raised of 11 june 2010 11:30 am, it should be closed 14-june-2010 11:30 a.m,
Each and every time when i am trying to register complaint by dailing 198, they suggest me to call 111 - paid service, Even today as they are not able to close the query, while dailing 198, executives are rejecting to register complaint, and says to call 111 - Paid service.
1) Vodafone care is not able to close query with in their TAT, 2) Poor quality of IVRS - Telegu, after dailing 111 - 2 - 9 it asks for to continue to connect call center executive it says dail 2, but it won't connect, actually 1 have to be dailed to connect to call center executive, means wrong IVRS - Telugu message, it means poor quality of IVRS maintenance. Finally I have fed up with this type of poor quality of service. Please suggest me what to do next

Vodafone — GPRS NOT ACTIVATED

MY NO. IS [protected]

MY NAME IS SANDEEP SINGH

I HAVE RECHARGE 96rs. ON 30 MAY FOR GPRS BUT GPRS WAS CLOSE FROM 3 JUNE

hello,
you are right brother same thing happen to me i have activate my no.([protected])with 1gb data usage my balance of 95 was deducted but not got the 1gb data they are saying it will be activated within 4hrs and so on but in reality after 3 days has been passed i didn't got the data.
now i have mailed to nodal officer lets see?

Ya...the mobile operators are deduct money from several users.Please stop this type of activity.

gdfg

Dear Sirs,
I'm sorry to lodge an complaint against Vodafone Happy2 help service. Without subscribed they deduct Rs.5/- per day from my mobile device no [protected] on account of Rs.1 store. I request your honor to please stop this deduction & refund my deducted amount in my mobile account immediately without any further deduction.

Hope to get your prompt action in the matter & stop the services immediately.
With warm regards.

Location, - Girgaum Charni Road, Mumbai 400 002


Thanks & Regards,

Prashant J.Pawar

Mo:- [protected]

Dear Sirs,
I'm sorry to lodge an complaint against Vodafone Happy2 help service. Without subscribed they deduct Rs.5/- per day from my mobile phone no [protected] on account of Rs.1 store. I request your honor to please stop this deduction & refund my deducted amount in my mobile account immediately without any further deduction.
I also request through you, Hope to get your prompt action in the matter & stop the services immediately.
With warm regards.
DALJIT SINGH
[protected]

Dear Sir,
I'm sorry to lodge an complaint against Vodafone Happy2 help service. Without subscribed they deduct Rs.35/- from my mobile phone no +91-[protected] on. I request your honor to please stop this deduction & refund my deducted amount in my mobile account immediately without any further deduction.
I also request through you, Hope to get your prompt action in the matter & stop the services immediately.
With warm regards
Mohd. Ansar
+91-[protected]

Dear Sir

My mobile number is [protected]

I have received SMS on 04.11.2012 stating that my subscription for
biscoot.com has beenrenewedand RS.35 has been charged. The service will
get renewed on 11.11.2012. To deactivate send CAN/DCT biscoot to 111/144

I have sent SMS several time to both 111 and 144 but I have received reply stating that I have entered the wrong key word.

Kindly check and cancel my above subscription immediately and confirm

BEST REGARDS
R.SRINIVASAGOPALAN
MOBILE: [protected]

i think you should change ur network provider because of cheapest services of vodafone

Thank you very much.
My complain has been addressed & proper attention had been paid.
Thanking you consumer complaint team & vodafone for their support.