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Vodafone India Complaints & Reviews

1.8
Updated: Nov 26, 2025
Complaints 27129
Resolved
9563
Unresolved
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Vodafone India reviews & complaints page 117

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A
AmolPatil8273
Aug 16, 2020
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Respected higher authorities of vodafone department

My name is chagan gaikwad

This is my vodafone nunber
[protected]

Lattitude and longitude
19.71122 and 75.99468

This is my address
Room 82 pimplegaon mali talkua gasanghi district jalna maharashtra 431207

Idea rf team offficer
[protected]

Team is ready to plant new site plz confirm him through the call he is visisted he had declared me that there is no serving site is near by boost the network... We can't do anything we had to plant new site

New site declared on my land waiting for paper work of tower installation process plz send the legal team immediately for paper work

Allternate number
[protected]
Vodafone India customer support has been notified about the posted complaint.
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    S
    SHOURJYA NANDI
    Aug 16, 2020
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    Address: Band beria kundulane, hooghly

    Sir,
    My net is being deducted very fast for some days.
    From 4gb it becomes 2.5 remaining only for doing 40min online class.
    Vodafone India customer support has been notified about the posted complaint.
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      K
      kaushikdas2846
      Aug 15, 2020
      Resolved
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      Resolved

      Address: Mumbai

      This is something unexpected from vodafone. I arindam das has left delhi permanently and vodafone is asking me to be physically present at delhi vodafone store.

      As a common sense how can one travel to delhi in this covid environment? Is this how a corporate and. Valued customer should be advised?

      I need a senseble advise as to what should be an alternate solution.

      If such minor queries can't be resolved, i am sorry to say i and my company would like to withdraw the corporate tie ups with vodafone.

      Please advise on priority.

      Regards,
      Arindam das
      Reference number 3-[protected]
      Aug 29, 2021
      Complaint marked as Resolved 
      Vodafone India customer support has been notified about the posted complaint.
      Verified Support
      Aug 17, 2020
      Vodafone India Customer Care's response
      Dear Customer,

      Please be informed that as your number is corporate so requesting you to write the mail to Corporatecare.[protected]@vodafoneidea.com from Authorized Signatory. So we can assist you.

      Regards,
      Snehal
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        H
        Harshal Kanchan
        Aug 15, 2020
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        Not able to send sms to 1900
        +1 photos
        Vodafone India customer support has been notified about the posted complaint.
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          G
          Gitu Barma
          Aug 15, 2020
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          Address: Town-sarthebari, Dist-Barpeta, State-Assam, pin-781307

          Sir
          I have honour to inform you that we have been facing huge problem due to lack of vodafone network. We have been facing this issue since last night. Due to lack of vodafone network we are not able to make phone calls. So i kindly request to vodafone why you harrasment us? The name of this place where we facing this issue is town-sarthebari, dist-barpeta, state-assam, pin-781307
          Vodafone India customer support has been notified about the posted complaint.
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            V
            vijay taparia
            Aug 14, 2020
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            I am having prepaid connection and suddenly showing negative balance of 236 for sending mms. Never in my dream i have sent any mms and how they could allow negative balance whereas when the pack expires, immediately we are stripped off all the sevices of calling, internet etc. Its a fraud as they are not providing any detail.
            Vodafone India customer support has been notified about the posted complaint.
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              L
              Liji Jose
              Aug 14, 2020
              Resolved
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              Resolved

              10 rs deducted from my account on 14th aug, i got an sms by saying, dear customer,
              Thank you for downloading carban_game from carbun8.
              You have been charged rs. 10. How it happen without confirmation??

              . Refund the money as soon as possible, otherwise we'll complain in customer care court.
              Aug 6, 2021
              Complaint marked as Resolved 
              Vodafone India customer support has been notified about the posted complaint.
              Aug 14, 2020
              Updated by Liji Jose
              10 Rs deducted from my account on 14th Aug, I got an SMS by saying, Dear Customer,
              thank you for downloading CARBAN_GAME from CARBUN8.
              You have been charged Rs. 10 . How it happen without confirmation??

              . Refund the money as soon as possible, otherwise we'll complain in customer care court.
              Verified Support
              Aug 17, 2020
              Vodafone India Customer Care's response
              Dear Customer,

              As per our records the deduction was done for a PPU i.e, pay per use service which is only deducted when some kind of services is used by customer on their consent. Hence, We are unable to provide refund for the used service. If you are not satisfied with the response you can write us on [protected]@vodafoneidea.com for further assistance.

              Regards,
              Snehal
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                N
                Navin Goel
                from Mumbai, Maharashtra
                Aug 14, 2020
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                Vodafone is such a unprofessional company, they change the plan without my consent. I am running rs 100 corporate connection since 7- 8 years, now i am getting a message that my plan has been changes to rs 299. On complaint they are not listening, therefore i am planning to file consumer court complaint
                Vodafone India customer support has been notified about the posted complaint.
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                  V
                  vijaypopat
                  Aug 13, 2020
                  Resolved
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                  Resolved

                  I am valued customer of Vodafone Postpaid for more than 10 years now, still I am really disappointed with their service. After recent storm in Kolkata ( Amphan) Network issue at my residence and even in different parts of city is really irritating specially when its been more than 3 months now since the storm passed away. I had officially complaint on 199 for Network and call drop, voice break issue last month, still there is no update or followup on same. I am facing this issue at South Kolkata Tollygunge area. ( 700104)
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  Vodafone India customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 17, 2020
                  Vodafone India Customer Care's response
                  Dear Customer,

                  Please be informed that we have raised the complaint under service request number 3-[protected] and due dated on 20-Aug-2020. Please allow us to come back to you with a resolution quickly. Appreciate your patience.

                  Regards,
                  Snehal
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                    Z
                    Zeenat Prajapati
                    Aug 12, 2020
                    Resolved
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                    Resolved

                    Address: Anuradha society.. bh. Ismile nagar .. Nr, faruki masjid , bhalej road anand Gujarat 388001

                    Dear Vodafone Team,

                    I am your Vodafone user for years. My entire family uses your Vodafone postpaid.

                    We have never had any problem in the network or services till date

                    But the network in service has been having a lot of problem since last long time. We are still active in postpaid number

                    I messaged for a port out last time. Because of moving from Vodafone to another company, I was having a lot of problem with Network in service. I have a lot of compliant but with no results

                    Even not resolved yet any complain

                    As soon as I sent a message for the port out, a call came from your company. He told me to stay in the company of Sir Sam. Do not go to another company. I give you a Goodwill Bever of ₹ 250..
                    The waiver has not happened yet.

                    But the waiver ₹ 250 has not been received yet and another bill of mine has been generated.

                    I do not remember which date was the call, but I sent a message for the last port out. You see that date. The call came that day. A lady's call came. He had committed to me.

                    If I do not get the details of ₹ 250, I will get all the numbers port out.

                    I have a lot of problem in network, internet does not use Proper!

                    Pls resolve my complaints urgent basis

                    Name .. isham vahora
                    Number .. [protected]
                    Alt number .. [protected]
                    Waiver committed .. 250 /

                    I have 5 Vodafone postoaid in my family

                    Thanks & regard
                    Isham vahora
                    [protected] / [protected]
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    Vodafone India customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 17, 2020
                    Vodafone India Customer Care's response
                    Dear Customer,

                    Reversal of Rs.295 is processed against the service request number 4-[protected]. It will reflect in your forthcoming bill. As per our network team, there is no issue observed in your area under service request 4-[protected]. We request you to restart the handset and check and let us know if you are still facing any difficulty.

                    Regards,
                    Snehal
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                      S
                      Sandeep Namboodiri
                      Aug 12, 2020
                      Resolved
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                      Resolved

                      Dear Team,
                      I had been using a vodafone connection since good 10 years.Today morning i receive a message
                      “Dear Customer,
                      thank you for downloading CARBAN_GAME from CARBUN8” You have been charged Rs. 10

                      I never downloaded these nor i have activated Value added services.The money needs to be reversed at the earliest and such malpractices needs to be stopped.My whole family use Vodafone and if no action, i will be forced to change the service provider.
                      +1 photos
                      Aug 7, 2021
                      Complaint marked as Resolved 
                      Vodafone India customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 17, 2020
                      Vodafone India Customer Care's response
                      Dear Customer,

                      As per our records the deduction was done for a PPU i.e, pay per use service which is only deducted when some kind of services is used by customer on their consent. Hence, We are unable to provide refund for the used service. If you are not satisfied with the response you can write us on [protected]@vodafoneidea.com for further assistance.

                      Regards,
                      Snehal
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                        S
                        Sandeep Namboodiri
                        Aug 12, 2020
                        Resolved
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                        Resolved

                        I received a message today (12.08.20) from Vodafone stating 10 Rs has been deducted for downloading Carbun 8 games.I never downloaded anything.When i caller their customer care.The know nothing about it and said will take request to avoid such malpractices.They have no system in place tto return the money.The money needs to be returned or else i will be forced to leave the services of vodafone.My whole family uses it.Be rest assured Services will be withdrawn.Will not tolerate such day light robbery.
                        +1 photos
                        Aug 12, 2020
                        Complaint marked as Resolved 
                        Nothing has been done.Cust care informed, there is no way to reverse the money
                        Vodafone India customer support has been notified about the posted complaint.
                        Aug 12, 2020
                        Updated by Sandeep Namboodiri
                        Sorry phone no is [protected]
                        Verified Support
                        Aug 17, 2020
                        Vodafone India Customer Care's response
                        Dear Customer,

                        As per our records the deduction was done for a PPU i.e, pay per use service which is only deducted when some kind of services is used by customer on their consent. Hence, We are unable to provide refund for the used service. If you are not satisfied with the response you can write us on [protected]@vodafoneidea.com for further assistance.

                        Regards,
                        Snehal
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                          R
                          Radha Kashyap
                          Aug 12, 2020
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                          I facing network problems and also problem regarding incoming calls and due to this i can't study. Please solve the issue
                          Vodafone India customer support has been notified about the posted complaint.
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                            A
                            Aditi1221
                            Aug 12, 2020
                            Resolved
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                            Resolved

                            Error 69 and 29

                            I am not able to send sms from my vodafone sim bcoz of error 69 and sometimes it shows error 29. Nor i am able to connect to vodafone customer service...
                            Helpful
                            130 other people found this review helpful
                            130 found this helpful
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                            T
                            TrimbakPradhan++₹
                            Aug 12, 2020
                            Resolved
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                            Resolved

                            Respected vodafoneidea network coverage complaint

                            My name is santosh pasi

                            This is my vodafoneidea number
                            [protected]

                            Lattitude and longitude
                            26.[protected]
                            83.[protected]

                            Address
                            Room 37, jajpur bazargosain, azamgarh, uttar pradesh pincode 276127

                            I m santosh pasi bringing the concern of network coverage issue in our area.. We are facing huge network coverage problem since 5 years no one is bothering to resolve the complaint many complaint had given to customer desk and gallery but they are just telling we will see no one interested to resolve the complaint

                            If we not done recharge on time it means the taxes and services charges are not getting on time... If we are recharging plan in time the. We are expecting service from out operator which we are not getting

                            Requesting is different and begging is different... If some one request then thr person is atleast doing something putting effort to resolve the issue but in my case i m continuously requesting idea i m not getting and reverted i feel idea is ignoring me and my complaint

                            I m ready to give land for network tower installation if idea required from us just want help from idea that team should visit on my area and check the frequency of idea what we are facing

                            This issue is not about me 25000 thousands people are in our village out of them 70% user are idea... Even idea can check the user and everyone is facing the issue if we want to call someone we have to go from our home to 1km location to call someone's u can imagine what idea is giving us service

                            Can't call family member on time, nor doctors, nor police for emergency, not ambulance

                            I m providing my allternate
                            [protected]
                            Aug 12, 2021
                            Complaint marked as Resolved 
                            Vodafone India customer support has been notified about the posted complaint.
                            Aug 12, 2020
                            Updated by TrimbakPradhan++₹
                            Respected higher authorities of vodafone department

                            My name is chagan gaikwad

                            This is my vodafone nunber
                            [protected]

                            Lattitude and longitude
                            19.71122 and 75.99468

                            This is my address
                            Room 82 pimplegaon mali talkua gasanghi district jalna maharashtra 431207

                            Idea rf team offficer
                            [protected]

                            Team is ready to plant new site plz confirm him through the call he is visisted he had declared me that there is no serving site is near by boost the network... We can't do anything we had to plant new site

                            New site declared on my land waiting for paper work of tower installation process plz send the legal team immediately for paper work

                            Allternate number
                            [protected]
                            Aug 12, 2020
                            Updated by TrimbakPradhan++₹
                            Respected complaint department of network team

                            My name is ramnath magar

                            This is my operator number
                            [protected]

                            Lattitude and longitude
                            19.9679 and 75.76953

                            Address
                            Room 27 b anvi village, badnapur, jalna district maharashtra 431202

                            New site declared waiting for paper work of tower installation
                            Jalna idea offficer [protected] declared new site on my land ask the engineer who had came afyer appellate esclation

                            Engineer had visited and declared new site for paper work of tower installation

                            Call me immediately on allternate number
                            [protected]
                            Aug 12, 2020
                            Updated by TrimbakPradhan++₹
                            Respected higher authorities of network team and complaint department

                            My name is bhaskar gaikwad

                            This is my mobile number
                            [protected]

                            Lattitude and longitude
                            19.56923 and 76.04114

                            Network complaint address
                            Room 12 devdi hadgaon village, district jalna maharashtra 431209

                            From last 5 years we are facing huge network problem in our room and area.. Both indoor and outdoor network is totally disappeared we are using operator connection but not getting the service

                            Every month we are recharging the plan but not getting the call facilities and data facilities.. Many problem we are facing

                            Can't communicate with family members relatives... Even in emergency we can't call ambulance, doctor and hospital to do the treatment on time due to no network

                            It is humble request to higher authorities of complaint department.. Plz registered the complaint of network coverage and send the network team and rf team engineer to resolve the issue and

                            If engineer required new tower for installation i m willing to give my land for network tower installation with all the necessary permission required network team

                            Allternate number
                            [protected]
                            Verified Support
                            Aug 17, 2020
                            Vodafone India Customer Care's response
                            Dear Customer,

                            Kindly provide the concern Vodafone number to check the details and assist you further. As the number provided is a non Vodafone number hence, unable to check details. We regret the inconvenience caused. You can write us on email id [protected]@vodafoneidea.com for further assistance.

                            Regards,
                            Snehal
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                              S
                              Santoshpasi51545
                              Aug 11, 2020
                              Resolved
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                              Resolved

                              Respected vodafoneidea network coverage complaint

                              My name is santosh pasi

                              This is my idea cellular number
                              [protected]

                              Lattitude and longitude
                              26.[protected]
                              83.[protected]

                              Address
                              Room 37, jajpur bazargosain, azamgarh, uttar pradesh pincode 276127

                              I m santosh pasi bringing the concern of network coverage issue in our area.. We are facing huge network coverage problem since 5 years no one is bothering to resolve the complaint many complaint had given to customer desk and gallery but they are just telling we will see no one interested to resolve the complaint

                              If we not done recharge on time it means the taxes and services charges are not getting on time... If we are recharging plan in time the. We are expecting service from out operator which we are not getting

                              Requesting is different and begging is different... If some one request then thr person is atleast doing something putting effort to resolve the issue but in my case i m continuously requesting idea i m not getting and reverted i feel idea is ignoring me and my complaint

                              I m ready to give land for network tower installation if idea required from us just want help from idea that team should visit on my area and check the frequency of idea what we are facing

                              This issue is not about me 25000 thousands people are in our village out of them 70% user are idea... Even idea can check the user and everyone is facing the issue if we want to call someone we have to go from our home to 1km location to call someone's u can imagine what idea is giving us service

                              Can't call family member on time, nor doctors, nor police for emergency, not ambulance

                              I m providing my allternate
                              [protected]
                              Aug 7, 2021
                              Complaint marked as Resolved 
                              Vodafone India customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 17, 2020
                              Vodafone India Customer Care's response
                              Dear Customer,

                              Kindly provide the concern Vodafone number to check the details and assist you further. As the number provided is a non Vodafone number hence, unable to check details. We regret the inconvenience caused. You can write us on email id [protected]@vodafoneidea.com for further assistance.

                              Regards,
                              Snehal
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                                R
                                RamnathMagar
                                from Mumbai, Maharashtra
                                Aug 11, 2020
                                Resolved
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                                Resolved

                                Respected higher authorities of network team and complaint department

                                My name is bhaskar gaikwad

                                This is my mobile number
                                [protected]

                                Lattitude and longitude
                                19.56923 and 76.04114

                                Network complaint address
                                Room 12 devdi hadgaon village, district jalna maharashtra 431209

                                From last 5 years we are facing huge network problem in our room and area.. Both indoor and outdoor network is totally disappeared we are using operator connection but not getting the service

                                Every month we are recharging the plan but not getting the call facilities and data facilities.. Many problem we are facing

                                Can't communicate with family members relatives... Even in emergency we can't call ambulance, doctor and hospital to do the treatment on time due to no network

                                It is humble request to higher authorities of complaint department.. Plz registered the complaint of network coverage and send the network team and rf team engineer to resolve the issue and

                                If engineer required new tower for installation i m willing to give my land for network tower installation with all the necessary permission required network team
                                Aug 7, 2021
                                Complaint marked as Resolved 
                                Vodafone India customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 17, 2020
                                Vodafone India Customer Care's response
                                Dear Customer,

                                Please be informed that we have raised the complaint under service request number MNG-V[protected]. Please allow us to come back to you with a resolution quickly. Appreciate your patience.

                                Regards,
                                Snehal
                                Verified Support
                                Aug 28, 2020
                                Vodafone India Customer Care's response
                                Dear Customer,

                                As per our network team, in your area fair outdoor & poor indoor network issue due to null zone area. This area may have weak coverage under service request MNG-V[protected]. You can write to us on our Customer care Email Id [protected]@vodafoneidea.com for further assistance.

                                Regards,
                                Snehal
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                                  RahulSalvejj
                                  from Mumbai, Maharashtra
                                  Aug 11, 2020
                                  Resolved
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                                  Resolved

                                  Respected higher authorities of network team and complaint department

                                  My name is bhaskar gaikwad

                                  This is my mobile number
                                  [protected]

                                  Lattitude and longitude
                                  19.56923 and 76.04114

                                  Network complaint address
                                  Room 12 devdi hadgaon village, district jalna maharashtra 431209

                                  From last 5 years we are facing huge network problem in our room and area.. Both indoor and outdoor network is totally disappeared we are using operator connection but not getting the service

                                  Every month we are recharging the plan but not getting the call facilities and data facilities.. Many problem we are facing

                                  Can't communicate with family members relatives... Even in emergency we can't call ambulance, doctor and hospital to do the treatment on time due to no network

                                  It is humble request to higher authorities of complaint department.. Plz registered the complaint of network coverage and send the network team and rf team engineer to resolve the issue and

                                  If engineer required new tower for installation i m willing to give my land for network tower installation with all the necessary permission required network team
                                  Aug 8, 2021
                                  Complaint marked as Resolved 
                                  Vodafone India customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 17, 2020
                                  Vodafone India Customer Care's response
                                  Dear Customer,

                                  Please be informed that we have raised the complaint under service request number MNG-V[protected]. Please allow us to come back to you with a resolution quickly. Appreciate your patience.

                                  Regards,
                                  Snehal
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                                    A
                                    Arwa Shafin
                                    Aug 11, 2020
                                    Resolved
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                                    Resolved

                                    Address: India

                                    Hello

                                    My plan of vodafone postpaid number [protected] is changed from rs299 per month to rs399 per month without my consent. I have mailed them many times but no response. This is a clear case of loot. How could you change our plan without even asking us? Look into the matter urgently.
                                    Aug 8, 2021
                                    Complaint marked as Resolved 
                                    Vodafone India customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 12, 2020
                                    Vodafone India Customer Care's response
                                    Dear Customer,

                                    We regret the inconvenience caused. As per our records, your plan has been changed on 11 Aug 2020 from Red Entertainment(399) to Red basic(299). You can write to us on our Customer care Email Id [protected]@vodafoneidea.com for further assistance.

                                    Regards,
                                    Snehal
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                                      A
                                      AmolShindej
                                      from Mumbai, Maharashtra
                                      Aug 11, 2020
                                      Resolved
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                                      Resolved

                                      Respected higher authorities of network team and complaint department

                                      My name is bhaskar gaikwad

                                      This is my mobile number
                                      [protected]

                                      Lattitude and longitude
                                      19.56923 and 76.04114

                                      Network complaint address
                                      Room 12 devdi hadgaon village, district jalna maharashtra 431209

                                      From last 5 years we are facing huge network problem in our room and area.. Both indoor and outdoor network is totally disappeared we are using operator connection but not getting the service

                                      Every month we are recharging the plan but not getting the call facilities and data facilities.. Many problem we are facing

                                      Can't communicate with family members relatives... Even in emergency we can't call ambulance, doctor and hospital to do the treatment on time due to no network

                                      It is humble request to higher authorities of complaint department.. Plz registered the complaint of network coverage and send the network team and rf team engineer to resolve the issue and

                                      If engineer required new tower for installation i m willing to give my land for network tower installation with all the necessary permission required network team

                                      Allternate number
                                      [protected]
                                      Aug 6, 2021
                                      Complaint marked as Resolved 
                                      Vodafone India customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 12, 2020
                                      Vodafone India Customer Care's response
                                      Dear Customer,

                                      As per our network team, there is no issue observed in your area under service request MNG-V[protected]. You can write us on email id [protected]@vodafoneidea.com for further assistance.

                                      Regards,
                                      Snehal
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