Vodafone India Complaints & Reviews

Hi, I wanted my recharge history detail. I had called your customer care number for this. But on first call i was told i won’t get any such data softcopy. For this I’ll have to visit store. Which is not possible for me as I’m home quarantine. On second call I was told I will get this data but I’ll have to pay for this. Why should I pay for my own history details. It is not like I’m asking for any additional service from you’ll. On your Vodafone app you prove us with limited history and I just need 3 months ago history. As I have last recharged 3months ago. But I was told I would only get data on app till 3months not before that. But the last recharge history i can see on my app is only up till 15th June. That’s not even 2months. You don’t even provide us full network how can your company ask users to pay for such thing. I had put forth the same things with your customer care person. He didn’t intent to listen to this at all. I was not provided with an answer for what I had ask. He just kept telling I’ll have to pay for this.

I sincerely request you’ll to provide me my recharge history receipt data since April at the earliest. As it is very important to me. please kindly look into this or escalate this problem to higher authority.

The worst internet service i see in my life is yours. And the # point is that i'm not able to utilise 4 gb of data of my plan, because your internet is so slow. It's 10min to 4-5min video on instagram. Your service is really # up my mind. And i'm gonna switch on airtel.

On august 5th 2020, i received an sms saying,

"dear customer, thank you for downloading carban_game from carbun8. You have been charged rs. 15."

It was said third party download happened when contacted customer care and said cannot do refund. I am 100% sure that i didn't download anything related to such and customer care person is not at all accepting. How come this has happened without my knowledge?

This is not the first time that vodafone has deducted money from my account balance for unsolicited services.

I see its happening as common problem for many people, eating away ones account balance and then customer care just saying "third party content download, cannot do refund". Please have at-least the process to do the refund in these cases, when a person gives all the proof for not downloading such content and please please be customer friendly.

Other suggestion - please work to improve your service and stop/block these third party download by default itself.

Thanks

Respected higher authorities of vodafone department

My name is chagan gaikwad

This is my vodafone nunber
[protected]

Lattitude and longitude
19.71122 and 75.99468

This is my address
Room 82 pimplegaon mali talkua gasanghi district jalna maharashtra 431207

Idea rf team offficer
[protected]

Team is ready to plant new site plz confirm him through the call he is visisted he had declared me that there is no serving site is near by boost the network... We can't do anything we had to plant new site

New site declared on my land waiting for paper work of tower installation process plz send the legal team immediately for paper work

Allternate number
[protected]

0 network at malabar hill, mount pleasant road.
We live on the ground floor

Number are
[protected]
[protected]
[protected]

My neighbour is building the vodafone tower on his terrace and we know how much harm the radiation can cause. And none of other neighbours are in favour of this tower. There are pregnant ladies and kids in our buildings. Please help us to stop the procedure.

Hi
I am getting connectivity issues while connecting all the sites except youtube google facebook. I am facing this problem since many days, please solve this problem.
Thank you

My complaint number is v[protected]
M-pesa wallet refund money
Mobile n. [protected]
My upi i'd [protected]@ybl
Refund time 15 da ay then complaint now consumer forums help me.

Respected higher authorities of vodafone department

My name is chagan gaikwad

This is my vodafone nunber
[protected]

Lattitude and longitude
19.71122 and 75.99468

This is my address
Room 82 pimplegaon mali talkua gasanghi district jalna maharashtra 431207

Idea rf team offficer
[protected]

Team is ready to plant new site plz confirm him through the call he is visisted he had declared me that there is no serving site is near by boost the network... We can't do anything we had to plant new site

New site declared on my land waiting for paper work of tower installation process plz send the legal team immediately for paper work

Allternate number
[protected]

Respected higher authorities of vodafone department

My name is chagan gaikwad

This is my vodafone nunber
[protected]

Lattitude and longitude
19.71122 and 75.99468

This is my address
Room 82 pimplegaon mali talkua gasanghi district jalna maharashtra 431207

Idea rf team offficer
[protected]

Team is ready to plant new site plz confirm him through the call he is visisted he had declared me that there is no serving site is near by boost the network... We can't do anything we had to plant new site

New site declared on my land waiting for paper work of tower installation process plz send the legal team immediately for paper work

Allternate number
[protected]

From last three days i am observing that my mobile internet data is getting exhausted without even using much. Last 4 months i was doing work from home and even after continuous meeting full day on internet max data usage was 3 gb. My daily data limit is 4 gb. Now i am seeing no meeting and just watched couple of videos and 4 gb gone. So i thought of recharging again 1 gb to see what is happening.. Now within 10 min that one gb data gone. No video no meeting just connected with my laptop and some chats. Then i thought of checking my data usage in my mobile.. When i checked my data i was shocked. Today's data use was 30 mb from all of my apps. Then i checked vodafone data balance and there it's showing 1 gb data consumed. This is completely stealing data. I just watched one video just to monitor what is happening and vodafone stole 1 gb of data. Though in my mobile i can see till now my apps has used 30 mb only.
I am using vodafone from last 6 years and never expected this. Seems like i have to port now if not resolved soon. I am attaching screenshot for reference how data is stolen.

I am facing the bad network issue from past 1 year. I have directly complained to the vodafone customer service and they told me they will resolve it. I have complaint more than 20 times but each and every time they are giving me a fake assurance. But every month i am giving them rs. 399 for providing me their service. But they are only taking my money but not solving me issue. I want my refund or either they will bring me a best service.

Respected higher authorities of vodafone department

My name is chagan gaikwad

This is my vodafone nunber
[protected]

Lattitude and longitude
19.71122 and 75.99468

This is my address
Room 82 pimplegaon mali talkua gasanghi district jalna maharashtra 431207

Idea rf team offficer
[protected]

Team is ready to plant new site plz confirm him through the call he is visisted he had declared me that there is no serving site is near by boost the network... We can't do anything we had to plant new site

New site declared on my land waiting for paper work of tower installation process plz send the legal team immediately for paper work

Allternate number
[protected]

My vodafone number [protected].
Why to suddenly stopped my sim services.

I've been Vodafone postpaid customer from last 8 years. From last 3 months I'm unable to send receive sms in my number. As per customer care, I changed my SIM, Mobile, Slot..everything. Still not working. Even after raising multiple complaints its still not working, please help

I was having postpaid number [protected] which i have changed to prepaid. I have requested to return my security deposit of rs.3500/-. But till to the date, i have not received my money back.

My father's mobile number is [protected] vodafone postpaid plan. Accidently by clicking on amazon ad, but without any telephonic communication or email, rs. 899 are added in my postpaid bill for amazon prime subscription. I tried complaining to vodafone but they are not ready to accept and forcing me to pay my due postpaid bill (Which includes rs. 899/- + gst).
Kindly resolve my complaint
Thanks
Smit morabia [protected]

Sir,
After repeated complaint & email send to you, you have failed to activate my mobile no ([protected] & [protected]) for which port in was accepted by you, the detail of proof is attached.
Why legal notice for compensation should not be issue to vodafone india ltd? If within 7 days the above two mobile numbers, if not activated, legal notice through our advocate will be issued to you from consumer court as the above both mobile numbers is been inactive from 28.07.2020 due to your technical reason. Please look into the matter seriously, all the legal charges & compensation will be bear by vodafone india ltd.

Regards,
Rahul r gupta
[protected]
[protected]

Respected higher authorities of vodafone department

This is my vodafone prepaid number
[protected]

Lattitude and longitude
19.71122 and 75.99468

This is my address
Room 23 pimplegaon mali talkua gasanghi district jalna maharashtra 431207

Indoor and outdoor network coverage problem due to no site available at out village

Registered network coverage problem immediately ans send network team at our location immediately

Allternate number
[protected]

Respected higher authorities of vodafone department

This is my vodafone prepaid number
[protected]

Lattitude and longitude
19.71122 and 75.99468

This is my address
Room 23 pimplegaon mali talkua gasanghi district jalna maharashtra 431207

Indoor and outdoor network coverage problem due to no site available at out village

Registered network coverage problem immediately ans send network team at our location immediately

Allternate number
[protected]