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Vodafone India Complaints & Reviews

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Updated: Nov 26, 2025
Complaints 27134
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Vodafone India reviews & complaints page 121

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N
Neera Agarwal
from Delhi, Delhi
Aug 4, 2020
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Address: B-150 Amar Colony

I was having postpaid number [protected] which i have changed to prepaid. I have requested to return my security deposit of rs.3500/-. But till to the date, i have not received my money back.
Vodafone India customer support has been notified about the posted complaint.
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    Smit M
    from Ahmedabad, Gujarat
    Aug 4, 2020
    Resolved
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    Resolved

    Address: Mumbai

    My father's mobile number is [protected] vodafone postpaid plan. Accidently by clicking on amazon ad, but without any telephonic communication or email, rs. 899 are added in my postpaid bill for amazon prime subscription. I tried complaining to vodafone but they are not ready to accept and forcing me to pay my due postpaid bill (Which includes rs. 899/- + gst).
    Kindly resolve my complaint
    Thanks
    Smit morabia [protected]
    +4 photos
    Aug 12, 2021
    Complaint marked as Resolved 
    Vodafone India customer support has been notified about the posted complaint.
    Verified Support
    Aug 04, 2020
    Vodafone India Customer Care's response
    Dear Customer,

    Kindly provide the alternate number to contact you. As the number provided is a Vodafone number and its showing inactive. We regret the inconvenience caused. You can write us on email id [protected]@vodafoneidea.com for further assistance.

    Regards,
    Snehal
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      R
      Rahul R Gupta
      from Mumbai, Maharashtra
      Aug 4, 2020
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      Sir,
      After repeated complaint & email send to you, you have failed to activate my mobile no ([protected] & [protected]) for which port in was accepted by you, the detail of proof is attached.
      Why legal notice for compensation should not be issue to vodafone india ltd? If within 7 days the above two mobile numbers, if not activated, legal notice through our advocate will be issued to you from consumer court as the above both mobile numbers is been inactive from 28.07.2020 due to your technical reason. Please look into the matter seriously, all the legal charges & compensation will be bear by vodafone india ltd.

      Regards,
      Rahul r gupta
      [protected]
      [protected]
      +1 photos
      Vodafone India customer support has been notified about the posted complaint.
      Verified Support
      Aug 04, 2020
      Vodafone India Customer Care's response
      Dear Customer,

      Kindly share the order details(Transaction ID, Payment details, Sim number) so that we can forward details to concern team. You can write to us on our Customer care Email Id [protected]@vodafoneidea.com for further assistance.

      Regards,
      Snehal
      Aug 06, 2020
      Updated by Rahul R Gupta
      ( order no :- DCHD[protected] of mobile no [protected] )

      ( order no :-DCHD[protected] of mobile no [protected])

      Sim No :-[protected] ( Mobile no [protected]) ( Mnp details :- IZ949995 dt 25.07.2020 )
      Sim No :-[protected] ( Mobile No [protected]) ( Mnp details :- IZ658845 dt 25.07.2020 )

      Regards,
      Rahul R Gupta
      [protected]
      Aug 06, 2020
      Updated by Rahul R Gupta
      Email Sent on 02.08.2020
      Sir,

      I have book mnp order online from idea prepaid to vodafone postpaid on dt 21.07.2020 of which sim was been delivered on 25.07.2020 & Id & address verification was done by Amol Chavan ( ph:- [protected] ). The detail of order no is as follows:-

      ( order no :- DCHD[protected] of mobile no [protected] )

      ( order no :-DCHD[protected] of mobile no [protected])

      But on 28.07.2020 my idea no was deactivated but to our surprise both new vodafone postpaid sim was not not activated, after complaining on toll free no the concern person request to visit vodafone store, but even after visiting vodafone store of Chinchwadgaon we have not received any satisfactory solution for the same. Only ticket request was raised.

      Today dt 30.07.2020 @ 00.30 A.M. i received the message that both the above order is been cancelled now my old idea is also not active nor vodafone postpaid sim is been active. I feel been cheated by Vodafone India ltd.

      So i request the kind management please do the needful to activate the above no at earlier as possible.

      My alternate no is [protected] / [protected]

      Regards

      Rahul Rajkumar Gupta

      [protected]
      Aug 06, 2020
      Updated by Rahul R Gupta
      Email sent on 31.07.2020
      Sir,

      After visiting your main chinchwad vodafone store (Pin code:-411033) it came to notice that there is internal trade war between vodafone india & idea cellular ltd. The prepaid sim of idea was ported to vodafone postpaid, idea has port out my both idea no ([protected] & [protected]) but not visible to vodafone india ltd (Activation failed as shown in the system) & later the above both file was deleted. Internal management of any one company has deleted the above port in from the system & due to internal trade war the customer is facing problem. The above both sim is been left by idea cellular but vodafone india ltd has no entry of the same. Please due to your internal trade war customer should not suffer so please look into the matter at earliest.

      Regards

      Rahul r gupta

      [protected]
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        A
        AmolShindej
        from Mumbai, Maharashtra
        Aug 3, 2020
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        Respected higher authorities of vodafone department

        This is my vodafone prepaid number
        [protected]

        Lattitude and longitude
        19.71122 and 75.99468

        This is my address
        Room 23 pimplegaon mali talkua gasanghi district jalna maharashtra 431207

        Indoor and outdoor network coverage problem due to no site available at out village

        Registered network coverage problem immediately ans send network team at our location immediately

        Allternate number
        [protected]
        Vodafone India customer support has been notified about the posted complaint.
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          S
          SachinSalve838
          Aug 2, 2020
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          Respected higher authorities of vodafone department

          This is my vodafone prepaid number
          [protected]

          Lattitude and longitude
          19.71122 and 75.99468

          This is my address
          Room 23 pimplegaon mali talkua gasanghi district jalna maharashtra 431207

          Indoor and outdoor network coverage problem due to no site available at out village

          Registered network coverage problem immediately ans send network team at our location immediately

          Allternate number
          [protected]
          Vodafone India customer support has been notified about the posted complaint.
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            P
            Pradnilbhagane73636
            Aug 2, 2020
            Resolved
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            Resolved

            Respected Higher Authorities of VODAFONE Department

            This is my VODAFONE Prepaid Number
            [protected]

            Lattitude and Longitude
            19.71122 and 75.99468

            This is my Address
            Room 23 Pimplegaon Mali Talkua Gasanghi District Jalna Maharashtra 431207

            Indoor and Outdoor Network Coverage Problem in Our Area...there is no network of Vodafone in our area .we are staying Exactly near National Highway Road no network in national highway..100000 vehicle are travelling per days and 60000 people are residing of our area but no network of Vodafone

            Many problems are facing family Contact, Dr Problem hospital Problem and Main in Emergency Ambulance Problem

            We are Ready to Cooperates Vodafone Company For Network Tower Installation for that we are Ready to Give our land for network Tower installation Process if it is Essential
            Plz help us and Send the Network team on our area ...I m ready to give land for vodafone Network Tower Installation.. vodafone Partner Service Registered Network Complaint

            It is humble request to VODAFONE Escalation Team and VODAFONE TRAI COMPLAINT DEPARTMENT Registered Network Complaint and forward to Network Team immediately

            REGISTERED NETWORK COMPLAINT FOR 39 DAYS AS PER TRAI RULE AND LET TRAI MEMBER VIEW MY COMPLAINT
            Aug 13, 2021
            Complaint marked as Resolved 
            Vodafone India customer support has been notified about the posted complaint.
            Verified Support
            Aug 04, 2020
            Vodafone India Customer Care's response
            Dear Customer,

            As per our recent communication, please be informed that your concern has been discussed and addressed.

            Regards,
            Snehal
            Verified Support
            Aug 04, 2020
            Vodafone India Customer Care's response
            Dear Customer,

            As per our recent communication, please be informed that your concern has been discussed and addressed.

            Regards,
            Snehal
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              R
              Ravikudartkar737
              Aug 2, 2020
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              Respected higher authorities of vodafone department

              This is my vodafone prepaid number
              [protected]

              Lattitude and longitude
              19.71122 and 75.99468

              This is my address
              Room 23 pimplegaon mali talkua gasanghi district jalna maharashtra 431207

              Indoor and outdoor network coverage problem due to no site available at out village

              Registered network coverage problem immediately ans send network team at our location immediately

              Allternate number
              [protected]
              Vodafone India customer support has been notified about the posted complaint.
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                S
                SiddharthPingulkar838
                Aug 2, 2020
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                Respected higher authorities of vodafone department

                This is my vodafone prepaid number
                [protected]

                Lattitude and longitude
                19.71122 and 75.99468

                This is my address
                Room 23 pimplegaon mali talkua gasanghi district jalna maharashtra 431207

                Indoor and outdoor network coverage problem due to no site available at out village

                Registered network coverage problem immediately ans send network team at our location immediately

                Allternate number
                [protected]
                Vodafone India customer support has been notified about the posted complaint.
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                  J
                  JyotiPawar827
                  Aug 2, 2020
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                  Respected higher authorities of vodafoneidea department

                  This is my vodafoneidea prepaid number
                  [protected]

                  Lattitude and longitude
                  19.71122 and 75.99468

                  This is my address
                  Room 23 pimplegaon mali talkua gasanghi district jalna maharashtra 431207

                  Indoor and outdoor network coverage problem due to no site available at out village

                  Registered network coverage problem immediately ans send network team at our location immediately

                  Allternate number
                  [protected]
                  Vodafone India customer support has been notified about the posted complaint.
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                    M
                    MalaniBorkar883
                    Aug 2, 2020
                    Resolved
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                    Resolved

                    Respected Higher Authorities of VODAFONE Department

                    This is my VODAFONE Prepaid Number
                    [protected]

                    Lattitude and Longitude
                    19.71122 and 75.99468

                    This is my Address
                    Room 23 Pimplegaon Mali Talkua Gasanghi District Jalna Maharashtra 431207

                    Indoor and Outdoor Network Coverage Problem in Our Area...there is no network of Vodafone in our area .we are staying Exactly near National Highway Road no network in national highway..100000 vehicle are travelling per days and 60000 people are residing of our area but no network of Vodafone

                    Many problems are facing family Contact, Dr Problem hospital Problem and Main in Emergency Ambulance Problem

                    We are Ready to Cooperates Vodafone Company For Network Tower Installation for that we are Ready to Give our land for network Tower installation Process if it is Essential
                    Plz help us and Send the Network team on our area ...I m ready to give land for vodafone Network Tower Installation.. vodafone Partner Service Registered Network Complaint

                    It is humble request to VODAFONE Escalation Team and VODAFONE TRAI COMPLAINT DEPARTMENT Registered Network Complaint and forward to Network Team immediately

                    REGISTERED NETWORK COMPLAINT FOR 39 DAYS AS PER TRAI RULE AND LET TRAI MEMBER VIEW MY COMPLAINT
                    Aug 13, 2021
                    Complaint marked as Resolved 
                    Vodafone India customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 04, 2020
                    Vodafone India Customer Care's response
                    Dear Customer,

                    Please be informed that we have raised the complaint under service request number MUM-V[protected] and due dated on 05-Aug-2020. Please allow us to come back to you with a resolution quickly. Appreciate your patience.

                    Regards,
                    Snehal
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                      M
                      MalaniBorkar883k
                      Aug 2, 2020
                      Resolved
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                      Resolved

                      Respected Higher Authorities of VODAFONE Department

                      This is my VODAFONE Prepaid Number
                      [protected]

                      Lattitude and Longitude
                      19.71122 and 75.99468

                      This is my Address
                      Room 23 Pimplegaon Mali Talkua Gasanghi District Jalna Maharashtra 431207

                      Indoor and Outdoor Network Coverage Problem in Our Area...there is no network of Vodafone in our area .we are staying Exactly near National Highway Road no network in national highway..100000 vehicle are travelling per days and 60000 people are residing of our area but no network of Vodafone

                      Many problems are facing family Contact, Dr Problem hospital Problem and Main in Emergency Ambulance Problem

                      We are Ready to Cooperates Vodafone Company For Network Tower Installation for that we are Ready to Give our land for network Tower installation Process if it is Essential
                      Plz help us and Send the Network team on our area ...I m ready to give land for vodafone Network Tower Installation.. vodafone Partner Service Registered Network Complaint

                      It is humble request to VODAFONE Escalation Team and VODAFONE TRAI COMPLAINT DEPARTMENT Registered Network Complaint and forward to Network Team immediately

                      REGISTERED NETWORK COMPLAINT FOR 39 DAYS AS PER TRAI RULE AND LET TRAI MEMBER VIEW MY COMPLAINT
                      Aug 9, 2021
                      Complaint marked as Resolved 
                      Vodafone India customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 04, 2020
                      Vodafone India Customer Care's response
                      Dear Customer,

                      As per our recent communication, please be informed that your concern has been discussed and addressed.

                      Regards,
                      Snehal
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                        R
                        rahulssss
                        Aug 2, 2020
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                        Address: vodafone

                        First complained i made on 28 june 2020 which is not resolved yet. For the past 1.5 months i have been facing network related issue i am not able to use 1 mb of net from unlimted pack of 1099. I continously mailed them, called them, tweeted them but all went in vain. This plan is very expensive and without utilising its service how can i pay this amount of 2700 rs. I am not able to call anyone with this poor network. Apart from this charging additional service amount of rs 649 for netflix which is already added in his plan (Included). Because of 90 days policy i am not able to port their network for minimum 90 days and if i downgrade my plan then they will charge 3000 penalty.. What is this? Means they will not provide network to use his services but charging heftly... Please do something so that i can port all my three numbers. Iam very depressed as i have no option to how to overcome this issue. As all my number are related to this plan. If i not pay the bill they will close all my number. This is the reason they are charging so much...
                        Vodafone India customer support has been notified about the posted complaint.
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                          K
                          kavitha suragani`
                          from Hyderabad, Telangana
                          Aug 2, 2020
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                          Dear sir,

                          I have recharged for rs.699, but there is no proper signal.

                          The entire data is getting wasted.

                          Mobile number:[protected]
                          Vodafone India customer support has been notified about the posted complaint.
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                            K
                            Krishi Vithlani
                            Aug 2, 2020
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                            I received a message stating that my no. Will be deactivated due to inactivity whereas i am using my data service as well as calling and sms service
                            Vodafone India customer support has been notified about the posted complaint.
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                              N
                              nitesh_desai
                              from Delhi, Delhi
                              Aug 1, 2020
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                              Address: New Zalawad darshan flat No 203 A wing Opp Dawarka hotel nalashopara east 401209

                              Good evening,
                              My prepaid sim card number is [protected] lost on 30th july 2020 and i report via mail to block my sim and i report non register mail. But still have to give so many question answer. (Share fir as well)

                              Below is my concern still not resolve no one help my i have to go store and comes with empty hand.

                              I drop 3 mail to vodaofne as well.

                              1st i already share required detail on mail. But still they are asking detail (Share my address required all detail what they mail me)

                              2nd i block my card via other person mobile number.

                              3rd i am unable to block my sim card from my other post paid vodaofne sim number. I have to call from other network or prepaid vodafone sim.

                              4th vodafone mini store or vodafone store not help me with my new sim card (I got excuse form vodafone mini store my number [protected] is mumbai circle so means if i want missing new sim i have to take 399 billing plan from them or i have to go mumbai for new sim card this is totally black mailing to buy post paid plan)

                              5th when i want to port my number than any circle give me help that time no one say sir your address is not our circle. After sim issue we have to suffer.

                              This kind of help i am getting form vodaofne.
                              There is no hope i get my same number sim card or not according to vodafone i have to visit mumbai circle.

                              I am totally help less now to get my same number sim card

                              Regards
                              Nitesh desai
                              [protected]
                              Vodafone India customer support has been notified about the posted complaint.
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                                S
                                Swasti Pal
                                Aug 1, 2020
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                                Today morning i have checked my phone balance, it was 24.65 rupees in second balance after that there was no outgoing calls and other usage. Now at 21:40pm my balance is showing 19.65 rupees in second balance. Now my question is where goes 5 rupees??? There is no usage, no plan activated in between. So why the unusual deduction happened??? I want my money back
                                Vodafone India customer support has been notified about the posted complaint.
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                                  raviyadav0100
                                  Aug 1, 2020
                                  Resolved
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                                  Resolved

                                  Dear sir /madam
                                  I am Ravi Yadav my number [protected] and it's activated plan is 399
                                  But your company bill attempt 999 last four month. I also call your customers care number put their is not helpful response. Kindly do the needful help.
                                  Thanks &
                                  Aug 13, 2021
                                  Complaint marked as Resolved 
                                  Vodafone India customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 04, 2020
                                  Vodafone India Customer Care's response
                                  Dear Customer,

                                  Please be informed that we have raised the complaint under service request number 3-[protected] and due dated on 01-Aug-2020. Please allow us to come back to you with a resolution quickly. Appreciate your patience.

                                  Regards,
                                  Snehal
                                  Verified Support
                                  Aug 04, 2020
                                  Vodafone India Customer Care's response
                                  Dear Customer,

                                  Please be informed that we have raised the complaint under service request number 3-[protected] and due dated on 05-Aug-2020. Please allow us to come back to you with a resolution quickly. Appreciate your patience.

                                  Regards,
                                  Snehal
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                                    Ritesh Saraf16
                                    Aug 1, 2020
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                                    Address: 37, Darpnarayan Tagore Street, Kolkata:700006

                                    Hi
                                    I am a prepaid user of vodafone and my current balance is -301.33, i dont understand in prepaid service, how a service provider provide you service with negative balance and it goes to 301.33. I have raised this issue with vodafone but they are not taking it seriously. Can you please help me out in solving this matter with vodafone. My number is : [protected]
                                    Vodafone India customer support has been notified about the posted complaint.
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                                      itsrajveer87
                                      Aug 1, 2020
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                                      Address: Pune

                                      When people are calling me they are getting a busy tone even though my phone is not busy. please solve this problem earliest.
                                      Vodafone India customer support has been notified about the posted complaint.
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                                        Liza S
                                        Jul 31, 2020
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                                        On july 31, 2020, i received an sms saying, "thank you for downloading carban_game from carbun8. You have been charged rs. 15." i didnt download anything. How come this has happened without my knowledge?
                                        This is not the first time that vodafone has deducted money from my post paid plan for unsolicited services.
                                        Vodafone India customer support has been notified about the posted complaint.
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