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From my mobile number vodafone no, every month 49, 21, 47 rs has been deducted
Ever month after complaining, only they refund the month
This month to my mobile no, 49 rs has been deducted on 2/8/2020-from vodafone
Even after contacting customer care for many times, they are saying, we will not take money from next month onwards. The money deducted will not be refunded. Vas services and dnd services has been deactivated, but still vodafone is deducting money
Aug 6, 2021
Complaint marked as Resolved
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Aug 12, 2020
Vodafone India Customer Care's response Dear Customer,
As per our records the deduction was done for a PPU i.e, pay per use service which is only deducted when some kind of services is used by customer on their consent. Hence, We are unable to provide refund for the used service. If you are not satisfied with the response you can write us on [protected]@vodafoneidea.com for further assistance.
Regards,
Snehal