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Vodafone India Complaints & Reviews

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Last updated Feb 21, 2024
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Vodafone India reviews & complaints page 115

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K
Kailash Jio
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Active news alert and dedicated balance

Sir my name is Kailash Maurya. My mobile number is [protected]. I have been using this sim card for the last 8 years. 2 days ago I recharged Rs 39. Yesterday the balance of 30 rupees was deducted from my number. When I called Customercare, I was told that you have activated a news alert. And started arguing with me. Neither stopped my service nor told me the process of discontinuing any service. Those who deducted my money did not even refund,...
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P
ppshetye
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bills paid timely still the service is stopped and showing one bill pending.

I have Corporate connections from Idea. I am Idea Customer for almost more than 9 years. I also pay my bills online. After Vodafone-Idea Merge I was paying my bills by https://care.ideacellular.com/wps/portal/account/express-paybill. It was working and there was no Issue till June 2020. I had done payment of Rs 1221/- through the Idea Link and it didn't give me receipt after payment. I had written to Idea-vodafone customer care and I also...
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B
bajajabhishek
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Constant Harassment after Port Out request

Hello,
I have a Vodafone postpaid number, and due to irregularities in the bill, constant call drops, inefficient customer support and poor data network, i had decided to port out. I ensured my bill was cleared in advance but the UPC was not getting generated. It took multiple calls and it took 3 days of calling & emailing the customer care to get the UPC generated. I started requesting the UPC on 16th of August, and i received the...
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S
Stotrapama Sharma
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unauthorized deduction

On 19th august, 2020
On august 5th 2020, i received an sms saying,

"dear customer, thank you for downloading carban_game from carbun8. You have been charged rs. 15."

It was said third party download happened when contacted customer care and said cannot do refund. I am 100% sure that i didn't download anything related to such and customer care person is not at all accepting. How come this has happened...
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V
vkashyap1989
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Vodafone deducting amount by sending unwanted game download message

Hi,
My vodafone postpaid account for number [protected] has been charged for rs 15 for downloading a carban_game, which is not done by me.
Vodafone has just send an sms from vz-ideacms on 19th august 2020 at 11:02 am saying "dear customer, thank you for downloading carban_game from carbun8. You have been charged rs. 15"....
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V
Veda55
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Received demand notice inspite I emailed company that my sim card has lost and to temporary keep the no. Off

Reference: vil relationship no.[protected] & vil no. [protected]

Sir/madam,

We state that we are cellular mobile telephony service provider in the state of maharashtra & goa. We state that you had approached and requested us to provide you our cellular mobile phone facility. Relying upon your representation and assurance, we provided the said facility to you, with the clear understanding that you shall pay the...
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V
Veda55
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Received demand notice although my sim card has lost and it is still switched off

Address:Hingoli

Reference: vil relationship no.[protected] & vil no. [protected]

Sir/madam,

We state that we are cellular mobile telephony service provider in the state of maharashtra & goa. We state that you had approached and requested us to provide you our cellular mobile phone facility. Relying upon your representation and assurance, we provided the said facility to you, with the clear understanding that you shall pay the...
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I am asif nk, working at dubai uae, i have an indian sim that i had taken from kerala my mother land.now i am using my sim in roaming here in dubai because my bank acount is linked to my simcard, i want to get the messages from my bank.but now i see my sim card balance is reducing into -256, when i enquired about balance reduction i get to know that there is roaming charge 90 rupees per mounth for showing network coverage in roaming(uae).br...
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S
Samantarana
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Data entry job fraud

Address:E11,krishna building,mukherjee nagar ,new delhi,pin-110009
Website:www.onlinehomeworklink.com/pay-now.html

Ek call aya mujhe data entry job k liye koi baat kr rha tha bata raha tha vodafone company se bol raha hu, pehle registration k liye mujhse 2000 manga gaya bola gaya iske baad apko job work de diya jaiga per entry ka 10rupees milega, mujhe job chahiye tha maine agree kia 2000rs pay kia fir uske baad ek agreement paper aya mere paas jisme bola gaya mujhe aur 3700 pay karna parega agreement k liye, pehle unhone kaha tha bs 2000 hi lagege then...
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S
suvarnapednekar
from Pune, Maharashtra
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Activation of Vas without my consent and deduction of my balance rs.49

My vodafone number is [protected].on 9 Aug vas named WWAP_DLS0049_PPU_KIN01467053 activated on my number without my consent and amount of rs. 49 is deducted.
I havent requested any such service. I want the deducted amount refunded in my balance immediately....
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A
AmolPatil8273
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

vodafone is backing out from my complaint

Respected higher authorities of vodafone department

This is my vodafone nunber
[protected]

Lattitude and longitude
19.71122 and 75.99468

This is my address
Room 82 pimplegaon mali talkua gasanghi district jalna maharashtra 431207

Network coverage problem in pimplegaon no network of vodafone many complaint raised no resolution from vodafone

Please...
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Respected higher authorities of vodafone department

My name is chagan gaikwad

This is my vodafone nunber
[protected]

Lattitude and longitude
19.71122 and 75.99468

This is my address
Room 82 pimplegaon mali talkua gasanghi district jalna maharashtra 431207

Idea rf team offficer
[protected]

Team is ready to plant new site plz...
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S
SHOURJYA NANDI
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For very fast deduction of net balance

Address:Band beria kundulane, hooghly

Sir,
My net is being deducted very fast for some days.
From 4gb it becomes 2.5 remaining only for doing 40min online class....
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K
kaushikdas2846
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Activation of deactivated number

Address:Mumbai

This is something unexpected from vodafone. I arindam das has left delhi permanently and vodafone is asking me to be physically present at delhi vodafone store.

As a common sense how can one travel to delhi in this covid environment? Is this how a corporate and. Valued customer should be advised?

I need a senseble advise as to what should be an alternate solution.

If such minor queries can't...
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H
Harshal Kanchan
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Not able to send sms to 1900

Not able to send sms to 1900...
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Address:Town-sarthebari, Dist-Barpeta, State-Assam, pin-781307

Sir
I have honour to inform you that we have been facing huge problem due to lack of vodafone network. We have been facing this issue since last night. Due to lack of vodafone network we are not able to make phone calls. So i kindly request to vodafone why you harrasment us? The name of this place where we facing this issue is town-sarthebari, dist-barpeta, state-assam, pin-781307...
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V
vijay taparia
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Negative balance in prepaid connection

I am having prepaid connection and suddenly showing negative balance of 236 for sending mms. Never in my dream i have sent any mms and how they could allow negative balance whereas when the pack expires, immediately we are stripped off all the sevices of calling, internet etc. Its a fraud as they are not providing any detail....
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L
Liji Jose
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deducted money from my account

10 rs deducted from my account on 14th aug, i got an sms by saying, dear customer,
Thank you for downloading carban_game from carbun8.
You have been charged rs. 10. How it happen without confirmation??

. Refund the money as soon as possible, otherwise we'll complain in customer care court....
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N
Navin Goel
from Mumbai, Maharashtra
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Plan change without consent

Vodafone is such a unprofessional company, they change the plan without my consent. I am running rs 100 corporate connection since 7- 8 years, now i am getting a message that my plan has been changes to rs 299. On complaint they are not listening, therefore i am planning to file consumer court complaint...
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V
vijaypopat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Call Drop, Voice Break, Network Issue, Mobile Data Slow

I am valued customer of Vodafone Postpaid for more than 10 years now, still I am really disappointed with their service. After recent storm in Kolkata ( Amphan) Network issue at my residence and even in different parts of city is really irritating specially when its been more than 3 months now since the storm passed away. I had officially complaint on 199 for Network and call drop, voice break issue last month, still there is no update or...
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