Vodafone India Complaints & Reviews

Hi

This is mobile user [protected]. I have been using the services from quite long but now the issue are growing day by day.

Now it is like i have a 4GB/Day pack on my number but can not use 1GB.
I complaining about this issue on location 209801 from the center of City.

I have raised 3 complaints from past one month but next day is closed and team says respective team contacted you but I have not got a single call till now because issue is not solved only complaint is closed.

I have attached the complaint numbers screenshot as well.

Complaint reference number KAR-V[protected]
Complaint reference number KAR-V[protected]
Complaint reference number KAR-V[protected]

I will be filling a consumer Forum complaint after this step is no solution provided.

Dear Sir,
we don't like any chargeble services by your company. We already
redressed a complaint one year ago by your customer care executive
please deactivate all chargeble services except calling and text
massaging, when debited balance from my account . Your customer care
executive deactivated and confirm next time no incomming call by
company, no chargeble service activated on your no.
After one year this process are repeat by you again and debited 30
rupees today, then we extermly request to you please refund our debit
balance earlier. that's your operator fault not mine because we
already informed you one year ago.

I recharged my number [protected] through Google pay but the amount didn't reflect in my number

I registered a porting request with voda from airtel at the vodafone global store located at rae bareli, near lic building. They asked me to pay ₹497 up front as frc and told me that once the number gets activated, the recharge benifits would be reflected in my account.
The port completed yesterday, the number is active and verified. Still there's no recharge benifits showing in my account.
I have tried reaching out for the people at the store but there's no phone number mentioned for that store.
Kindly help.

My experience/relationship with vodafone idea limited is deteriorating nowadays due to some unsolicited vas activation happening on my account. This is the third time this has happened to me. I let first two times slip but then on the third time i decided to write a written email seeking explanation.

The following were the service that were activated without my prior consent
The following are descriptions

1) how to videos (30/07/2020) for rs 49.00
2) msurge_health_svc (11/08/2020) for rs 49.00
3) pan_gmebox_15d_vf (27/08/2020) for rs49.00

This vodafone number (Secondary number) is only used for my banking and official purpose. I usually do not access internet on my device (Usually they claim that i clicked on some link and the service got activated).

I am waiting for the cc team to reply to my complaint for a full refund and blacklist me for any such service activation in future.

If this happens for the fourth time, i may force to escalate this matter with trai as i strongly believe this is complete vailation of customer right.

Hi

I have been getting this email now twice a month that I need to make
payment for Un Paid Previous Vodafone account. Though I have already
paid this amount twice you are still sending me the reminders. I have emailed you my payment details as well but you guys dont reply as well. Can you
please check your records and make this stop. Below are my details:

Relationship Number # 61611960

Regards,
Ravish Rawat

My Vodafone main balance was debited by Rs.22/- on 26/8/2020 without any download or acceptance of any message.

Message -looks like this-VZ-Idea CMS ThankYou for downloading FUN PORTAL fom CARBUN8. You had been charged Rs.22/-

Seems like Idea and Vodafone trying to steal from customers balance to payoff debts.Lost trust in this service provider now.Customer care tells no provision to refund even i said i did not download or accepted any messages from vodafone idea.
If i did not get refund, i will be forced to port this number to other service provider.Seems like a Idea Vodafone scam.

Regards
Jenny Job

-

Dear Vodafone/Idea telecom authorities
Malpractice/Simswap/Fraud done with my contact Number [protected]. Its been a long time that i was operating this vodafone number [protected] registered under my name and the services were also functioning properly, but there has been some recent malpractise with my registered number [protected].
The mobile no is now active but no more registered under my name the number is now activated/registered under some "BSNL Company name" As soon as my network disappeared i contacted vodafone customer care and i came to know that i might have to change my simcard as it might be some problem with my card, i informed them as it is lockdown here i cant get sim right now please help. They said sir you have to get a new Sim after lockdown its the only wayout. And now when lockdown is over i went to vodafone gallery and got this shocking news that its currently not registered under my name.
And this was done without giving any prior notice of transferring my number to any other holder the activity of transferring number to another holder has been practised unofficially certainly the vodafone team must be involved in doing so this is not expected out from such a mobile operator. The number has been transferred using My original documents as fake dummy documents for which the vodafone team must be accountable as the registered details are with the vodafone team only this unofficial practise may lead to manny evil activities in society which directly Involves Vodafone team in it
Therefore request you to take a strict and official actions against the People/Team involving in this concern and transfer number under my name again.
Awaiting for quick and prompt response
Thanks in anticipation
Mt alternate number is [protected]

I've got a message saying "thank you for using fun portal from carbon8" and they deducted 22inr. I've no idea what is this fun portal and i didn't subscribe anywhere. I accidentally noticed the message and realised about the deduction.
I called customer care and asked for a refund but they are saying they cannot refund, but only they can block the service for next 6 months.
I googled it, there are many people complained about the same issue and it is not yet resolved.

I received the following message on 25 aug on my cell phone :

Dear customer,
Thank you for downloading fun portal from carbun8.
You have been charged rs. 22
Your balance is rs. 90.28

This is completely false. I did not download anything.

I purchased a prepaid sim from Vodafone website and did a payment of 647. The sim was handed over to me on[protected], but after 2 days and multiple request by calling customer care and Vodafone store, the sim is not yet active, Vodafone people keep saying wait for 3 hours, wait till 12 AM, wait for 4 hours, but still after 2 days there are no signal in sim, they say call 59059 to activate sim as it’s in tele verification stage, but how can I call if there are no signals, my alternate number is [protected]. In case they want to resolve this matter.

Dear sir,
Dear Sir / Madam,
With respect and tired for your customer care reply is irresponsible but my complain and is
today i have received 1:15 msg for something deduct 22 balance for offer
msg is """ Dear Customer, thank you for downloading FUN PORTAL from CARBUN8. You have been charge Rs.22 """ then kind your information at that time i have never used mobile cause at time 1 to 2 pm in Masjid for pray at that time my mobile in charging mode with cable never any used mode so how possible operet and make mistake and care officer telling you click any so i have not use at time so hows possible .
also i have today not operet mobile coz of sunday rest let getup so that write for my story is i have not used so how deduct balance

so please try to understand me and my problem and return deduct balance please and please my humbly request cause of i have am sure its not my mistake

Thanking you for anticipation

Not recharging my mobile [protected] from my main account balance of Rs470/41 stating no policy What will be the fate of my balance with the company
MCJain

Dear customer,
Thank you for downloading carban_game from carbun8.
You have been charged rs. 15

Got this sms on my number [protected] and customer care denying to do refund saying its a 3rd party content and cannot be refunded. I'm browsing internet from wifi only so there is no possibility of clicking on advertisements and getting them activated. So all i make from this that vodafone eating customer money by doing all this cheap tactics.

Respected higher authorities of network team and complaint department

My name is bhaskar gaikwad

This is my mobile number
[protected]

Lattitude and longitude
19.56923 and 76.04114

Network complaint address
Room 12 devdi hadgaon village, district jalna maharashtra 431209

From last 5 years we are facing huge network problem in our room and area.. Both indoor and outdoor network is totally disappeared we are using operator connection but not getting the service

Every month we are recharging the plan but not getting the call facilities and data facilities.. Many problem we are facing

Can't communicate with family members relatives... Even in emergency we can't call ambulance, doctor and hospital to do the treatment on time due to no network

It is humble request to higher authorities of complaint department.. Plz registered the complaint of network coverage and send the network team and rf team engineer to resolve the issue and

If engineer required new tower for installation i m willing to give my land for network tower installation with all the necessary permission required network team

Allternate number
[protected]

Respected higher authorities of vodafone department

My name is chagan gaikwad

This is my vodafone nunber
[protected]

Lattitude and longitude
19.71122 and 75.99468

This is my address
Room 82 pimplegaon mali talkua gasanghi district jalna maharashtra 431207

Idea rf team offficer
[protected]

Team is ready to plant new site plz confirm him through the call he is visisted he had declared me that there is no serving site is near by boost the network... We can't do anything we had to plant new site

New site declared on my land waiting for paper work of tower installation process plz send the legal team immediately for paper work

Allternate number
[protected]

Respected Higher Authorities of Network Team and Complaint Department

My Name is Bhaskar Gaikwad

This is my Mobile Number
[protected]

Lattitude and Longitude
19.56923 and 76.04114

Network Complaint Address
Room 12 Devdi Hadgaon Village, District Jalna Maharashtra 431209

From last 5 years we are Facing Huge Network Problem in our Room and Area ..both indoor and Outdoor Network is totally Disappeared we are using Operator Connection but not getting the service

Every month we are recharging the plan but not getting the Call Facilities and Data Facilities..many problem we are facing

Can't communicate with family members relatives ...even in Emergency we can't call ambulance, Doctor and Hospital To do the Treatment on time due to No Network

It is humble request to Higher Authorities of Complaint Department..Plz Registered the Complaint of Network Coverage and Send the Network Team and RF TEAM Engineer to Resolve the issue and

If Engineer Required New Tower For Installation I m Willing to give my Land For Network Tower Installation with all the necessary Permission Required Network Team

Allternate Number
[protected]

Respected Higher Authorities of Vodafone

My Name is Shubhash Maske

This is my Vodafone Number
[protected]

Lattitude and Longitude
19.64243 and 76.24254

Address
Room 235 BranmhaVadgaon Taluka Parthur District Jalna Maharashtra 431504

NEW SITE DECLARED ON MY LAND IN BRMHAVADGAON PARTHUR JALNA BUT NO RESPONSE AFTER THAT FROM IDEA DEPARTMENT
PLEASE REINVESGATE THE MATTER AND FORWARD TO JALNA NETWORK TEAM..I M READY TO GIVE LAND FOR NETWORK TOWER INSTALLATION FOR BETTER COVERAGE BUT TEAM IS NOT GIVING ME ANY RESPONSE

PLEASE TELL US OR I HAVE TO KNOCK THE DOOT OF BOARD OF DIRECTOR OF IDEA DEPARTMENT

Directors of Vodafone Idea Limited are Kumar Mangalam Birla, Ravinder Takkar, Himanshu Kapania, Raj Kumar Gadhiya, Debnarayan Bhattacharya, Ashwani Windlass, Thomas Reisten, Neena Gupta, Arun Kannan Thiagarajan, Arun Adhikari Kumar, Suresh Choithram Vaswani, Vivek Badrinath, Krishnan Ramachandran

And also report to Pankaj Sir Secretary of Vodafoneidea regarding idea Appellate department service
pankaj.[protected]@vodafoneidea.com

ALLTERNATE NUMBER
Call me i want to elaborate the issue with idea
[protected]

Neither vodofone company is returning my main account balance of rs470/- with them nor ready to recharge my mobile [protected] with rs49/- or for higher amount from
My main account balance f rs. 470/- with them

Mcjai

Hi I am from Kolkata I have wrongly recharged a number in spite of the correct number for a sum of Rs 599 (through online gateway). I have raised the issue with Vodafone on the same day itself by mailing them on the address
[protected]@vodafoneidea.com

Also spoke with the Vodafone care representative Punam Bose and initially, she has promised that wrong recharge will be reversed and the correct number will be recharged with the amount after deducting the GST.

Now today it is more than 5 days and now Vodafone is mailing me stating that the above request can't be fulfilled

I am totally disappointed with the kind of resolution provided and would like to escalate the issue