Vodafone India Complaints & Reviews

My account is debited two time for plutomobile and fun portal, 15rs and 22 rs respectively

I have never done any visit and even i dont know about it

I have a vodafone 4g mobile connection. The voice and data networks are very poor within the city limits where i stay. I am staying in thengod, kakanad, ernakulam which is hardly 2kms away from the district head quarters. If we cannot get a good service from a mobile service provider well within the city limits its too bad. My vodafone number is +91 [protected]. Repeated complaints made to vodafone customercare didn't make any solution.

Hi team,

I am facing issue with bill payment for last 2 months. Last month the amount of 980 was debited from my account and this month amount of 250 is debited from my bank account. I have checked with my bank also and have lodged a complaint. Bank has also issued a new debit card for security reason. But still, the amount gets debited from my bank account.

I was having 4 vodafone connection and out of which i am currently using only 2 number and these are:-

[protected] - currently using
[protected] - currently using

[protected] - not using and requested to close the number
[protected] - not using and requested to close the number

Need your help on the from which mobile phone this amount is debited and how can i stop such false transaction every month. The transaction is happening on 4th of every month. I am sending the screenshot of the transaction received from the bank.

Thanks and regards,
Indrajit roy
([protected])

Since last over two months, whenever i try to make outgoing calls on any landline number, it says "you service has been temporarily withdrawn". I have been following-up with vodafone idea since july 2020, but to no avail. They give vague response about installing new tower etc. But i am not able to understand how installing new tower is required to activate outgoing calls on landline when i am already able to call on cell numbers (Of vodafone's...

Dear sir/madam
Today i do recharge of rs. 49 by my vodafone app but the recharge was not done and i even did not receive any mail or sms for this recharge while rs. 49 was deducted from sbi account. Transaction details as follows...
Transaction id[ssm[protected]]

Please do the needful to get it corrected or return my money as early as possible.

Regards,
Navneet

Vodafone network is very poor

No proper internet access. Internet speed shown is 0.0 kb/s to 0.5 kb/s.

Frequently call drops while call but clock cotinues.

Sometime couldn't receive incoming calls.

Vodafone is looting money in the name of vas activation through flash messages: money is getting deducted without any intimation of that, no balance deduction message too. Upon calling to customer care multiple times still no result is there. They are telling that some game service has been activated on my number. I never requested or gave permissions for that and even in myvodafone app it is showing nothing. Even i sent sms to stop any activate vas to 155223 and got a reply saying no active vas in my account, still balance is getting deducted on regular basis. I requested them to stop these things, but no solution yet. What the hell the customer care people are doing.

Mob: [protected]

Almost every month rs.19 to rs.49 is being deducted from my balance. When i checked with customer care they are saying it due to core balance dnld-wwap_dls0019_ppu_kin01467053 and ppd/ppu download dwap_gam0025_ppu_dat05002001 and it cannot be refunded.

First time i spoke to customer care in august 2020, they said its because i clicked on some ad's on mobile, and customer care assured me it won't happen again for the next 6 months. On sept 1st 2020 again rs.49 was deducted. When i checked, they're saying its due to cookies on my mobile.

Without any otp or confirmation or intimation from the customer, this amount is being deducted every month from my mobile balance.

1st september 2020 – my daily wallpaper - rs. 49
11th august 2020– my daily wallpaper – rs.49
6th june 2020 – my daily wallpaper - rs.19

I need a refund for this and previous amounts deducted

Vodafone Idea had applied VAS charges of INR 845 + taxes which is close to INR 1000. This service was not opted by me and was automatically renewed by Vodafone on 22nd July. Since 23rd July I have been following up with Vodafone to remove the charges (which was a cepted by the customer care representative). I had been following up via emails (sent 8-10 reminders), 7-8 Tweets, review on Facebook, However till date nothing is done.
Got a message yesterday (after almost 45 days on 2nd sep) that the issue will be resolved before 1345 hrs on 3rd Sep. Guess what, , they barred by calls and internet services.
Really frustrating.
I am looking for my refund and an apology and I have already opted for porting network.

This is happening in Katol (441302), they re selling all kinds of plans and sims, they r minting money here, but when it comes to provide service- they r too lazy to do

Here the vodafone customer center sold me a postpaid sim and now that i want to convert it into prepaid, they r asking me to go to nagpur. The guy in the store talked very rudely saying why did u buy postpaid i[censored] cant pay it regularly, and much cheap words

This store does nothing towards helping the customers, just mints out our hard earned money, it is listed on vodafone's official site as

Vodafone Store Address & Timings
Patel Building (Ambar Building) Main Road Katol Tal Katol Nagpur 441302

Timing : Wednesday[protected] AM To 7-00-00 PM

Contact Number : [protected]

I had made calls to toll free numbers of Tata Sky Broadband[protected] and One touch Customer Care[protected] and Jio Fiber[protected] I was shocked to learn that I was charged for these calls.
Toll free numbers are supposed to be free for callers....

Dear Vodafone Idea,
I received a message stating that Rs. 15 has been deducted for download CARBAN game. I haven't authorised for the same. Revert the changes at the earliest.
Credit back the stolen amount to my number.

I Called many times in Vodafone care 198 and 199 for the network issue and the internet problems, But the receiver was not talk with me and he/she was connected my call to other customer.and The vodafone Company did not give a proper services to the clients.

From 2 days i got many call from vodafone to cancel porting my vodafone number to another operator.last day on 1st Sep 2020 i have got atleast 100 call for this and On dated 2nd Sept 2020, I received a call on my phone number from some [protected] at 3.11PM. He claimed to be from Vodafone and asked me about don't port from vodafone to other network and send SMS right now from my mobile number to cancel port.When i told him i will this and if i want to wish to be with vodafone i will send SMS by my self, During this call representative said “GAND MARA”.Please bear in mind that paucity of time will not stop me from taking up the matter at higher level. Hopefully my complaint will be given due weighted and an amicable solution will be devised.

Dear sir
My name is Aditya saini from village shekhwala takipur, post sherpur khana jadpur, block mujfrabad, tahsil behat, dist saharanpur up
Sir mere ganv me Vodafone networks bilkul bhi ni hei or ganv me koi towar bhi ni hei plz sir mere ganv me 1 tawor lagvakr networks problems koi finish krne ki krpa kre .My number [protected], [protected], [protected], [protected]

Few days back, I received a message stating that my outgoing call on vodafone is blocked. So I made a recharge of 40 rupees. Even after recharge I am unable to make outgoing calls. Kindly help

I am unable to send outgoing sms from my vodafone sim. I tried inserting my sim in my mom's phone, but its still isn't able to send sms. My balance is not zero. I have been complaining about the same from april 2020. Even after various complaints raised on vodafone platform, i haven't received any communication from customer care.
Very sad about their service....

My vodafone sim registration failed. I want to re activate the sim.

Sir,

Today morning i. E. 31.08.20 @5 a. M. I received the mail that your no [protected] is activated & i insert the new sim in mobile phone but tele verification error is showing just when i call to 59059 it say your request is under process & i m unable to use my number

So i request the kind management please do the needful to solve tele verifiaction issue & activate the above no at earlier as possible

My alternate no is [protected] / [protected]

Note :- attach video clip of dialing to 59059

Regards

Rahul r gupta

[protected]

From last many months, there is very poor service provided by vodafone.
In the name of 4g we hardly get data speed of more than 100 kbps.

Have been highlighting the issue with vodafone customer care, nodal and appellate team for months now.
There is no resolution. From last 2 years we are getting same response from vodafone that network optimization is planned in the future.

We are getting this response.in between the problem gets solved and we get get good speed, but then after few weeks, its just the same story - poor data speed and frequent call drops.
Moreover, they keep on closing the complaint without fixing anything

Please look into it.

Some complaint numbers:
Kar-v[protected]
Kar-v[protected]
[protected]
[protected]
[protected]