Vodafone India Complaints & Reviews

ya i too got the same phone call but me being an idea customer, they said idea diwali lottery. I dont think its international call cause i do not ve isd facility on my phone.

this is ISD +92 I got Rs 30 deducted last month for this for 3 min call . Are you from India or pakistan ?

I too has got the same call the first no was [protected] and the second one was [protected]. he called me and said call on the second no mentioned above and said Rajesh Balaji will be there. He said he is calling from delhi and I have won a lottery worth rs 25000. and to get this I have to deposit Rs 14000 in the account no [protected] of mr shabeer hussain. I suspect him he is making a huge fraud. He asked my account no and name. He said aaj sham tak hi jama kar do. his voice suits haryanvi type of language. He said this lottery is in regard of India and Srilanka world cup match and many telecommunication companies have tied up for the lottery and u have won the first prize. I told him how can it be possible I bought this sim a few days back only. he must be sued before something bad happens.

Vodaphne Guys CAN SOMEONE PLEASE CHASE And tell us / or tell fraud departments who are calling your customers with these nos ? Much thanksful

ya i m from india. I jist contacted Idea customer care where they told me that there are a lot of other consumers with this problem and they are looking into the matter. The calls are from pakistan i guess. they has punjabi accent.Its too irritating. I told them to get lost and i dont need this money, and they just banged the phone on me... he he he!!!
But the best thing is except for a few hundred loss, we all are safe.

They are continuously giving me missed calls... its so irritating...

i think just u go police stations and make a complain...

i am laxman singh bisht i am very desipointed th vodafone services, i am parches a vodafone postpaid no. & i am not happy this no. & his bill

sir ihave recharged my usb modum with rs98 onthis month but the modum installed my laptop it will be automatically connected but the the message shown internet explorar cannot open the page .this message was seen yet. my vodaphone no is[protected].
kindly rectify the defect. please send the procedure further step to my email id
r.[protected]@yahoo.com

Hello sir,

I am Parveen kumar & i am using this no. ([protected]) from last one year in postpaid. But now i want to migrate this no.([protected]) from postpaid to prepaid due to some reasons. So many times i have given the request at your customer care (111) & your stores. But they gives me other postpaid plans. But now i am not intersted in postpaid. So kindly do the needfull . I will very thankful to you.



Regards
Parveen kumar
mob. no. [protected]

I am praveen kumar from punjab and i am using vodafone no.([protected]) from last one year in postpaid, but now i want to migrate this no.([protected]) from postpaid to prepaid due to some reasons.so many times i have given the request at custmer care(111) and nearest vodafone stores. But nobody help me and they said only its not possible, they gives me other postpaid plans.but now i am not interested in postpaid.can u help me.
Thank you

regards: praveen kumar

Mob.no.[protected]

i want to change my Vodafone plan postpaid to prepaid
please do the needful.

i am having vodafone postpaid connection & i want convert it to the prepaid.
But in Karnataka it is not possible. But in Maharashtra Vodafone, its possible.
Please do our convinience...

Thanking you..

change of plan postpaid to prepaid
Dear Sir / Madam,

I have taken vodafone postpaid connection two month back. Vodafone people are cheating to the customers. Before taking postpaid connection they said that whenever you want change plan PREPAID TO POSTPAID, POSTPAID TO PREPAID you can change it. Now i went to vodafone center, and call to customercare office they said that ITS NOT POSSIBLE to change POSTPAID TO PREPAID... They are saying PREPAID TO POSTPAID is possible.
Why can not convert postpaid to pre-paid, when they can do pre-paid to postpaid. IS it Trai rule ?
If not then Why are not doing, Simple they are cheating,
I have been using vodafone for past three years, SO now i can not change my number.




Please do me favour.

Thanks & Regards,
Devendra Kuamr Yadav
my mobile no : [protected]
Hyderabad, Andhra Pradesh,
INDIA.

hi
With reference to my mobile number [protected] provided by vodafone rajasthan.
i want my no. in migration in post to prepaid but retaintion excutive say to me you can parmant disconat
this no. we can not migrat this no. in prepaid.pls sugest what i can do
Alt. no. [protected]

Dear Sir,

My Self Vivek. I have migrated my vodafone prepaid to postpaid before year ago. That time vodafone charged me 500 Rs. as a Security Money and vodafone executive told me that this money is refundable after six month any time. Now i want to migrate my number in prpaid again. but vodafone's executive are telling me that they cant refund me my security money before 24 month.

Dear Seema,

Please also refer to my previous mail also and telecon between us regarding your vodafone gallery service.

To the extension of my previous mail and as suggested by you I visited Vodafone Gallery for the 3rd time to convert post paid to prepaid after my billing cycle. Ms. Disha and Mr. Huzaifa processed my all docs and told me to pay my outstanding with Rs. 29.00 (Sim card Chg) and Rs. 29.00 (Life Long Validity) and they told after 3 hours it will get activated. You also said the same that it will take only 3 hrs to start the phone.

Again after 5 hours when I replaced the sim card It showed the message “SIM CARD REGISTRATION FAILED” and I spoke to [protected] to Ms. Reshma and Mr. Tahid. They told again you have to visit VODAFONE GALLERY as they may have forget to process your request.
Again to my great surprise I visited VODAFONE GALLERY Nr. CITI CENTRE MALL for the 4th time and then they done some thing in their inside office and told me to restart the mobile and it showed “VODAFONE IN” . But again they told it will take more 30 mins to process and afterwards it will start.
After 1 hour again I tried in vain and called on [protected] and he said it will get activated in 24 hours and this is the minimum time it takes for the activation.
Kindly guide me now what should I do as I am helpless for choosing VODAFONE. I have devoted lot of my time and harassment by your guys just to convert my post to pre. PLEASE DON’T CALL ME TO SAY SORRY FOR ALL THE MATTER AND I AM EXPECTING SOME ACTION AGAINST THE CARELESSNESS OF YOUR CITICENTRE, GOREGOAN WEST VODAFONE GALLERY.
LETS SEE HOW MUCH TIME ITS TAKE TO AGAIN START MY MOBILE. KINDLY WAITING FOR YOUR REPLY.

REGARDS,
URVESH CHHEDA
[protected]
[protected]




Dear Sir,

I am a vodafone post paid customer and my mobile no. is [protected]. This complaint is regards to the communication gap with the staff of Vodafone gallery.

I want to convert my post paid connection to prepaid connection and I visited vodafone gallery at Mulund on 13.11.2010 and taken and token no and spoke to Mr. Daives over there. He gave me many options for keeping continuing my post paid connection and then finally when I told him that I want to go for pre paid connection and that is for final. He said Ok and asked for all the documents. I had Pan card, electricity bill and ration card. He told electricity bill is not acceptable as my name is not mentioned on it and it is on my mother's name and same ration card also will not be accepted as according to him it is discontinued by govt. policy. He said bring all the doc on next day and will be done immediately.

Again I visited on 15.11.2010 with all the docs required as per the instruction of Daives, but unfortunately I gone to VODAFONE - Goregoan (East), near Citi Centre. Again with same procedure I took token no. and after a waiting of 20-25 mins my number came and I had the same conversation with Mr. Mohsin. First only I told him that i have visited mulund gallery and now i just want to submit my docs and convert my connection to prepaid one. He checked all docs and said ok all docs are OK and thereafter he told that your billing CYCLE is of 18.11.2010 and you bill is not generated so can not do the procedure at this moment and you will have to come on 18.11.2010.


If this was the procedure than Daives from mulund must have told me the same and not have asked to come the very next day. again I told to Mohsin that you procedure my docs and I am ready to pay as per unbilled amount and when my bill generated convert my access amount to my prepaid account.. for that he said this all things are not possible and he told that you will have to visit on 18.11.2010 only.

This is a lot of harassment getting created to customers. Now i dont have any option and I have to visit on 18.11.2010. But i think management should look in to this matter seriously and let me know the exact procedure and why this communication gap arisen from you 2 galleries.

Kindly awaiting for your reply.

Regards,

Urvesh Chheda
[protected]
[protected]

VODAFONE Useless Customer Care Services

Useless customer care

I am one of the customer of "Vodafone" suffering from the worse services just because o[censored]seless "Customer Care Services.

My purpose of writing is only to tell other people of Vodafone how much Useless company management you are having in UIT Circle, Udaipur, no one is sincere here in working.

I went to Customer Care Centre at UIT Circle, Udaipur, on 1st December 2010 at 1.00pm and registered the complaint. I just want to convert my postpaid number into prepaid. He provided me the SIM Card & told me by today evening your services started.

Again on 2nd Dec. 2010 I called up one executive he told me again dear by today evening your services started. Because it can take 24 to 48 Hrs. I agreed with him but again I visit UIT Circle Vodafone store on 3rd Dec. 2010 (Today) at 2:00 PM...The customer care executive told me by today evening or today night your services will be started. This is ridiculous...

This is the professional way of a Vodafone Customer Care Centre Executive at UIT Circle Udaipur. I dont want to mention name but its ridiculous .That incident gave me a bad impression about the Vodafone Customer Care Centre.

1) I want to know the purpose of Vodafone Customer Care Centre’s kept across the country. Is it to fool the Customers and to collect revenue for the company only?

2) Why Vodafone Customer Care Department which is having an international Brand image doesn’t train the Customer Care Centre Executives how to behave with the customers?

3) The time is precious for all and why they are delaying unnecessarily? They can collect all the queries/complaints and call and inform the messages/solutions on our complaints if not able to process/reply at that moment.

Thanks

By Unsatisfied Vodafone Customer,

I am using Vodafone services from more than 5 years, Initially i had my number as prepaid and changed to postpaid by visiting the vodafone store at Jayanagar 3rd block.

After visiting the shop they converted from prepaid to postpaid within in two hours by providing new sim at the store, this conversion happend 4 years ago.

Now, on tuesday 07122010 applied for postpaid to prepaid, after accepting the application they are saying it will take 7 days to convert, mean time they have disconnected outgoing and incoming calls.

I have my number with many contacts who are trying to reach me, and vodafone has disconnected the current sim even before delivering the new sim?

Please suggest

Vodafone is intentionally delaying my request to convert my postpaid number to prepaid

Following are the sequence of Events

15th December 2010 ïƒ submission of documents along with NOC from Matrix. The objective was to convert my number from Postpaid to prepaid. It was promised to me that the number would be converted to Vodafone by 18th and then you have to submit documents again . Finally your number would be converted maximum by 21st December 2010

19th December 2010 ïƒ Vodafone customer care told me that that your enquiry is negative as your house was locked on 18th December 2010 Even though my house was opened on that day. They have booked for reenquiry

24th December 2010ïƒ Reenquiry was done on 24th December and the person promised me that the number would be converted to vodafone by 27th December (Monday)

26th Decemberïƒ Vodafone customer care has no information regarding my number and told me to visit Vodafone store where i have submit my documents

27th Decemberïƒ Visit the Vodafone store in okhla(Delhi) and Deepak has promised me that he will get back to me by Evening . I shall not be paying any further bills and no bill will come to my house as discussed


Regards

Harpreet Singh Dhir

[protected]

I am a Vodafone customer for almost last 5 years .
Due to some reasons , i wanted to get my postpaid connection converted to prepaid connection .
I went to Vodafone Store in Indirapuram,Ghaziabad to request for the same .
My Token Number was 83 & the name of the executive was Shruti .
She asked the reason for converting & and discussed it with her .
But after discussion , she said that it cannot be done as they don't have the sequence ( strange , not able to understand what it meant ) & asked me to try next week.
I requested her to atleast acknowledge my request and provide me some request or reference number , But she did'nt & said to call/mail to Vodafone.
I called at 111 and they said that it can done easily in 24 hrs, if i submit the request & required docs at Vodafone store .

In Short ...for my Simple request they are making me go round & round
Please advise how can i get it done ...email id - [protected]@gmail.com

Vodafone Post Paid — miss gide and not respond

I am using Vodafone postpaid service([protected]) last six month . right now this number is on roaming in Orissa State India. But due to network problem I faced utter inconvenience .
So I vested the nearest Vodafone store at Bhubaneswar (Orissa) where the representative Miss Shiane &Miss Monica told me that my SIM card has been Rejected and provided me a new SIM card.
Though I informed them that my postpaid bill is unpaid & that might d the reason behind the rejection but they totally ignored this. So I came back with the new SIM that the services didn’t start hours after that .
One hour letter I received the mail from Vodafone Store Manager (plz see the Attachment) I am on a official tour so I am facing lot of inconvenience.
This is an irresponsible behavior from your side. and store incharge give me mobile no of shian that is [protected] and say plz call after 2 hour your servises will be starte but leat night 11:30 pm i am facing same i am call agin and agin and sed msg also but no any kind of responce
So I need an Answer for this and want immediate rectification ….

I want to convert my postpaid connection to prepaid connection without changing my phone no. ([protected]).

Please do the needful.

Please contact me at phone No. [protected].
siva sankar
Mobile No. [protected].

SIR,
IAM USING VODAFONE POSTPAID CONNECTION([protected])SINCE 5 MONTHS. IAM COMPLETELY NOT SATISFIED WITH SERVICE.NOW I WANT TOCONVERT MY CONNECTION TO PREPAID BUT COMPANY(STORE EXECUTIVES) IS REFUSING MY FROM 5 MONTHS. THEY ARE ALWAYS MAKING WRONG COMMITMENT. IAM REALLY IN PROBLEM. PLEASE SOLVE MY PROBLEM OTERWISE TELL ME THE WAY FOR CONSUMER COURT

i want to change my postpaid connection to prepaid. so please help me. my number is [protected]

hai sir this is ajay i have already send you a message regarding my postpaid to prepaid connection. upto now i didn't get any reply from you. so please help me in this. my mobile number is [protected]. thankyou

dear sir,
i want your keen attention in this word that i have raised a request for changing my plan from postpaid to prepaid. my request no. in vodafone company is [protected]. plese take necessary action on this matter before 14 oct 2011. my advance bill for the next six month will be generated on 15 oct 20111. before that i want to change my plan in prepaid.


THANK YOU.


YOURS FAITHFULLY
SHIV PRAKASH SHUKLA.
MOB. [protected]

Hi my name is sourabh sahu..i had change my number prepaid to postpaid. of 17/09/11 but they could not verification .so my number could'nt be change prepaid to post paid . so i want my security money 250/- .for my security money i had gone 5 time in vodaphone store in kala pather near ghaziyaabad but they are tolerating me . plz do something before ill have to take next step.now it has been five month.

my request num is -[protected]
my contact number is- [protected]

Dear Sir,

I am Surender from Gurgaon haryana, I am request one postpaid connection [protected] dated 09/03/2012 and paid rs 250/- same day when I received the SIM but till my connection not working or when i call & visit vodafone local store so nobody atten my complain properly and use very bad language like this abusing.
When I visit last time in vodafone local store then got reply that refond rs 250/-after 45days throu cheque but till I am not received.
also we are inform to media regarding misbehave of vodafone customer care in gurgaon local store.

my complain no [protected]

Thanks & Regards

Surender kumar
[protected]

find a number details & address
+91-[protected]
I want a details and address of the above vodafone number. please mail me fast.
thank you.

Please tell me i want convert my no. postpaid to prepaid immediately please

u wil b levied number of chares fr dat...4

Dear sir/madam,
i got a call from one of the executive from vodafone for postpaid connection on 3/12/07.i asked him about the corporate plan because iam working with Airtel and i alredy have an employee connection.then he explained me one plan which is Corporate full value 199,i liked that plan and i booked one card.My vodafone no is [protected].but when i got the sim card and i called up customer care to know about my plan then they said that iam in full value199 plan.so kindly change my plan to corporate full value 199 Or deactivate my line as i dont require the current plan.
Thank you.

sir,
I have received a msg through my vodafone no:[protected], that your mobile number has won 2, 00, 000 GB pounds in 2009, (SHELL), Int'l mobile draw to claim your prize money contact Dr.Alex, On E-mail :[protected]@live.com.
so, if you please excuse me can you send me more detailes, because i have caught by so many problems like eye surgeory, and other family problems

thank you sir,
Krishna.

myself hariom i m using vodafone no. [protected],i've rechaged unlimited internet pack of rs 12. But now i've charged for using internet and my balace got negetive and m not able to mke out going calls since last 27-may-2010.........i m sick of with this type of service whit company providing to custmers ................if hve any solution plz provide ........


Regads
hariom
[protected]

nw a days vodafone ppl think they have better network but i agree for that but not in providing information in cust care 198 they speak very rudely after they change us in to postpaid and offen bee calling every min

My vodafone number is [protected] and im calling the customer service since 3-4 months stating that im able to make calls and send sms's but unable to receive messages and calls. when called customer care says complaint has been raised & will take 24 hours..they keep on repeating this everytime i call and no solution has been provided yet.

Such a nasty service they provide to customers...they even put my call in rejected list so that i will not be able to call customer care and when called from other number to customer care they just transfer the call to IVR. Vodafone provides such a bad customer service i tell u..if this happens i think evreyone will shift to someother service provided rather than going through this torture.

I badly want to talk to someone who can fix these guys.

My name is Prasanjeet. I am using a vodafone postpaid sim of no. [protected]. At the time I bought this, distrubutor told me that I will get v2v 200 minutes and v2 local 100 mins. but instil i didn't get this free minutes. U have send me 2 bills but u didn't look at the plans. So what action will u take against this or i have to go to consumer court to take a strict action against it. now i have two bills first is of 305rs. and second of 592.70 rs. its due date is 2-aug.

On 16th October I did a complain regarding wrong billing information. However I do recognize those numbers now, and those calls were done from my number only. Therefore you are requested not to take any further steps regarding this matter. Thanks for your help anyways.

Hi this is Alok Choudhary. And my Vodafone no. is [protected] and company send me bill again and again. How to generate my bill 1724. I am already paid him 800 rs so the company generate my bill again in 10 Days. Why I m looking full. Its bull sit. Just F... Off this company.

dear, sir
my name is amit kumar me voda sim use karta hu last 7 sal se 4, 5 din se ek paresani aa rahi h ki mere ph se 216+11 rs kat gaye 30/7/12 ko hua hai . den maine morng me he 410 ka recharge kiya phir 11 rs kat gaye hai so us ke babd coustemer care pr to kabi call he nahe lagti hai pls ap mere help kare pls ..sir



no [protected]
A2/228 AYA NAGAR PHASE 5
NEW DELHI 47

Vodafone — Charged twice on One service offered. Bunch of cheaters

Few days ago I called vodafone service and they suggested to go for Rs. 129 plan which has 15000 SMS. I sent SMS to activate and they didnt activate saying I am not eligible.. I have raised one complaint already on same... For more information please visit......

http://www.consumercomplaints.in/complaints/vodafone-gujarat-india-c333649.html

Now two days ago on 29th March 2010, I sent the ACT SMS129 to activate my 15000 SMS plan and earlier they had declined it saying that I am not eligible and had charged me Rs. 1350 for the same and all of the sudden they accepted my request to activate that plan. Before activating this Rs. 129 plan, I was under Rs. 47 plan which had 750 SMS free.

Now today they are saying that Rs. 45 plan or Rs. 47 plan are prorated basis however Rs. 129 plan is on fixed basis and since I activated Rs. 129 plan on 30th of March and deactivated Rs. 47 plan on 31st March.. I will have to pay Rs. 129 + Rs. 47 = Rs. 176 for one SMS service used during month of March.

CAN YOU BELIEVE?? ONE SERVICE AND TWO CHARGES?? I called vodafone customer service and they told me to confirm it before activating the service with vodafone customer service representative however as mentioned in my other complaint already..

http://www.consumercomplaints.in/complaints/vodafone-gujarat-india-c333649.html

They had misrepresented wrong information on phone as well and I had to pay Rs. 1345 bill because of their misrepresentation.

I have come back from USA only 4 months ago and in those 4 months, I have very bitter experience with Vodafone. I have an Iphone and as whole world is aware it is touch screen. Earlier anytime by mistake email button was clicked, vodafone used to say that I am not subscriber to the service. Then few months ago I got a sales person's call to suggest me to activate the data plan which I kindly declined and today they are saying that the data plan was automatically activated in my phone without my prior permission and whatever automatically downloaded in my account, I will have to pay for the same.

Again.. I spent 9 years in USA and I have never seen such a ridiculous customer service and cheater company which I noticed in this 3 months of my arrival in India.

I am extremely furious with this company for sure and will promote bad fame for this company whenever I get chance.

Vodafone — Misrepresenting Customer Service

I have vodafone from past three years i have two numbers with them everytime i call i got diffreent information from different agent. The agents dont know to speak english nor do they understand hindi properly.They just know to place the call on hold and they done want to transfer to Manager or team lead and they say that manager not available and call after 2 hours or later and waste my time. I am sick of vodafone. They know to hang up everytime. I spoke with (Male) Lucky who is Just useless to vodafone. He dosent know English nor Hindi. and when he couldnt help me he hung up on me. I spoke with Lady called Kiran she told she will transfer my call and placed my call on hold for 18 Minutes and disconnected may be she was waiting for me to hung up. My messeges are not getting delivered since last 4 days. The massege shows as sent from my sent items but not getting delivered. I am not getting any messeges as well.

sir i take vodafone prepaid connection. yesterday. I want to activate 3G in this sim but 3G is not activate. when i send the message ACT PAYG 3G TO 111. the reply is the ( HELLO. you are not eligible). my Vodafone number is Haryana [protected]. sir please activate 3G in number

Hi,
This is regarding the cancellation of caller tune for Vodafone. I raised a complaint ( ref nbr :[protected] in November month. THis is not resolved yet and they deducted NOV-DEC rental also. I have been sending SMS message (CAN CT - 56789) for cancelling this and calling Customer care too. I am getting irrelevant and irresponsible answers from Vodafone customer care.

I am holding a prepaid connection on which Caller tune has been activated by mistake. Kindly Deactivate immediately

Thanks and Regards

Navtej

my no: is [protected] 28/1/08 time 10:00 pm i recieved mesaage form vodafone on your request activate caller tune on your no: but i never make any for this service but callcenter r not ready to listen me i dot want any service like this but nobudy care please reply and when i try to contact senior thay wait me more then one hour

my number is [protected].i bougth vodafone magic box handset .In first month free callertune is not activated.In second month call from you & said that send the sms .The balance are deducted for that caller tune .Please pay the deducted balance of rs.30.

Without asking me Vodafone has activated caller tune rental, and is charging me Rs.30 every month for this. And I cannot spend hours trying to get their complaints department, which is always busy (I am sure intentionally - Rs.30 p.m. from thousands o[censored]sers like me is a lot of money!). How do I deactivate this?

I have never asked for caller tunes for my phone no.[protected].
For last few days my contacts are getting caller tune when called in my number. It is so annoying and not at all plesant to hear ' OM BHURPHA VASTUVA" which is chanted in irritating and rustic voice. PLEASE take away from my number immediately.
Thanks.
Jagadeswaran

vodafone is operating my post paid account on my behalf, they activate caller tune change 2-3 times in a month and also deactivate without my knowledge, this is after confirming them that i do not need any caller tune (also given written request at drop box), is there any further action i can take to the company

pl take necessary action to cancel the caller tune of [protected] as soon as possible.

Dear Sir,
my mobile no. is [protected]
i request you to give me details about why are you dedecting amout from my prepaid account with in a week span. i already inform your customer care people not to extend your callertune services any more four months back.
for two months you didn't deduct any amount. after that again it is repeating. you are disturbing mw with your callertune advertiseing calls.
dont repeat this again and respond to this mail immediately.
with regards
A.Subhadra

Sir, i please give me the code of the song "jho khwabon khayalon mein" from the movie jannat.i want that song from the beginning as my caller tune.expecting a positive result from you.

Sir, i please give me the code of the song "jho khwabon khayalon mein" from the movie jannat.i want that song from the beginning as my caller tune.expecting a positive result from you.

Vodafone — Please no requirement for anymore song (Caller tone)

The manager
Customer care (Vodafone)

Dear Sir/Madam

My problem is Less My amount per month 45/- Why, Reason (Caller tone)
This is not my requirement so please Quick nessusry action taken,
I was complait five time but Not sutisfy me on side your staff,
I talking your Excuctive Mr. Mahesh to atent me 13.12.08.
he was coment your recharge your coupan after 48 hours return the balance update but not solwe the my problem this time,

after four days your costomer care i talk with not pick up the call and any responce.please response me.


Regard

Manoj mishra
[protected]

sir
I`m a vodafone postpaid customer with a corporate connection.My cell no. is [protected].For the last almost two months from november to dec`2008, I`ve been in roaming and my caller tune didn`t work, although I paid the monthly rental.today I came back to Bangalore and called up customer services, one ms Mahalaxmi Iyer spoke to me and told me that my caller tune was working.actually its only after I landed in bangalore, it started working.So i need a refund of rs 60 for the rental that I`ve paid.

I am research scholar at CEERI, Pilani and my cell no. is [protected]. I just missed call to one of my friend ([protected]) who have caller tone on his cell, and a got a massage from 56789 that i have activated same caller tone. I never give any command but tone has been activated and my account has been deduced by 45 rupees. So kindly help me in this matter & please get me the money deduced back.
Thanking you

sir,
I have a prepaid connection [protected]. Which i am using from cauple of months ago.I am facing some problem with your services.
1- with out information amount deduction.
2- No detail about deduction with customer care staffs.
3-Misbehaviour
4-Hold the line for long time then discunnect.
Filling helpless .
Please suggest me should I continue with this or think for other.

i m finding some code for caller tunes on vodafone
1. movie:- chamku, songe- kithe jawan kisnu dasan hayo rabba ki karan
2. movie- chalte chalte, song- Layi vi na gayi te nibhayi vi na gayi
3. movie - Metro, song- Rishte to nahi rishton ki parchayian mile.
4. movie - Page 3, song - kitne ajib rishte hain yahan ke
5. movie- kaante, song - mahi ve mohobatan sachiyan ne
6. movie- kaante, song - yaar mangeya se rabba tetho

For the 4th time I have been charged for a caller tune that I have not asked and each time 30 Rs. has been deducted. By a miracle I managed to get a rep. by the name of Yogesh on 111 and he resolved 1 debit and credited me with 30 Rs. and 2 hours later I got the CT activated again and debitted...In 1 week, I have been debitted 120 Rs. of which 30 Rs was given back. Is this a joke? What does a customer do in such a frustrating situation as 111 is impossible to get ? Pls. know that your marketing is not through the crores u spend on advtg. but through the service you deliver, which is disgusting and I shall not only go to another service but take my family and friends with me too; unless you want to resolve this problem ASAP
Thanks.

Hi,

This is Sabitha and my complaint is that, even though i have'nt asked for any caller tune activation but i have been given a caller tune activation and deducted money for the same any making my balance to zero for which i suffered inconvinence.

Thankyou.

Vodafone — falsely activate caller tune and charged twice

they say i copied caller tune by pressing star during call
BUT I DID NOT PRESS STAR.
TWICE I HAD BEEN CHARGED THE SAME WAY

New Complaint:

i have been looking out for rja - hindi version song - dil hai chota sa (female voice) caller tune but even vodafone centre doesn't have this caller tune. Surprising vodafone doesn't have one of A.R. Rehman's best compositon.

Kindly provide me a caller tune named One And One by Robert Miles Album Version

pls give me DAATA 1989 MITHUN HAKRAVRTI MOVIE (BABUL KA GHAR BEHNA )
GIVE M E CODE NO

I have not requested for caller tune. But Vodafone SMS me about activating caller tune on my phone and of deducting rs 30 for the same. This is clear and plain cheating. I strongly condemn this unethical practice and put on record my complaint. My mobile no is [protected]

sir,
with due respect, On 27th may vodafone take Rs 30 form my vodafone prepaid account ([protected]). Then when i call to the customer care, they don't want to return back.

So, what should i do to return back my money. you are the only hope for me, please suggest...

thanking you,
Abhijit Mitra

My caller tune was changed without my consent on 26.5.09 and Iwas wrongly charged for the same . I came to know about this from my friends and relatives that my caller tune have been changed. On calling to Vodophone customer care no. today around 1 a.m. and around 3.45 p.m. I was told that they are helpless in this regard. I was told that Vodophone had called up and I had agreed to get the caller tune changed, which is absolutely absurd neither I had received any call nor had I agreed to change thae caller tune. Will the higher authority in Vodophone look into the matter and see that I am given justice.

sir,
I have a prepaid connection [protected].Which i am using from cauple of months ago.I am facing some problem with your services.
1- with out information amount deduction.
2- No detail about deduction with customer care staffs.
3-Misbehaviour
4-Hold the line for long time then discunnect.
Filling helpless .
Please suggest me should I continue with this or think for other

When ever i recharge my sim...vodafone campany charge me for caller tune and set any caller tune of there choice... I never make any request to set caller tune on my number..
And when I complaint on there customer care they said "we cannot do nothing.., its set by mistake of company."
they also not refund my money...
So Please Sir do somthing for me...
Thanking you

My VodafoneNo. is [protected]. I would like to deactivate my caller tune. and i would not have it ever.

ND

My VodafoneNo. is [protected]. I would like to deactivate my caller tune. and i would not have it ever.

ND

I purchase a caller tune recharge cupon in retail shop kollam. I scratched that recharge cupon to sent 53030 the sms charge is 3 rs . But not activate this caller tune. my number is [protected]. recharge time is[protected] at 7.37 am

i have been looking for the callertune in your list. song name is - "I'd love you to want me" by lobo. but its very disappointing that the song is not present. can you please upload the song and notify me about the same in my mail id. i would really be very happy as a customer if you do so.

Thanks & Regards,

Amit Sarkar.
[protected]. (M)

Hii.

I am using vodafone prepaid card.I am from Mumbai. on Saturday I called one of my friend, he had caller tune in his mobile. by mistake " * " button has been pressed by myself and caller tune has copied without any kind of notice. when I called to my friend, at that time also I haven't received any kind of information that "Please press star button to copy this caller tune". I called to customer care and they have told me that they cant refund my money and i have to "enjoy" this service. this is totally ridicules way to behave with customer and they are forcefully selling me their product. this is open cheating from vodafone.

Vijay Garchar

Dear sir,
How to set Caller tune "TATA DOCOMO" signature song in my Vodafone No.
I have try more time in your web and call & sms. but i can not reach the solution

I did not set any caller tune, but I got messages that I have set one. And 45/- from my account was deducted. I called the customer care but they said I sent them messages which was absolutely not true. I want the money back which was indirectly stolen from my account.
Riya Maity
[protected]
capricious.[protected]@gmail.com

i want caller tune code
sir,

i want caler tune code Ninendare nannolage from the movie jungle plz send me the code ...my cell no.is [protected]
thank you

sir, how are you .i am fin. i nead pc2phone-device2phone-mobill diller .. and reseler labal 3 pls tast pin and call rat. poxe call cdr.. ok thanks

[protected] my enter the mobile draw

My Vodafone No. is [protected] I would like to deactivate my caller tune, and I would not have it ever.
Thanks.

My vodafone No. is [protected], I would like to deactivate my caller tune, and I would not have it ever.

Sir,

I have a prepaid vodafone connection [protected].i have got a call from customer care to activate the caller tune with some offers.WIth out pressing the confirmation key caller tune has been set to my number and deducted 30 rupees from my account.I dont want this caller tune and i need to get back the money whatever you deducted from my account.
Please do the needful

After encashing the cheque written wrong no (non existing vodophone mobile no) the credit not given as well as since last four weeks services had been stopped despite intimating (through email) the details as well as to concerned personnel 'N' number of times.

Vodophone mobile no [protected]

yaar aapki postpaid conne... ka billing status sahi nahi hai

hello iam a vodafone customer, me and my friends in search of one malayalam song that we want to set as callertune, song title NELAVINDE NEELA BHASMUM, FILM AGNIDEVAN. it is surprising me that this hit song not present in vodafone list. please upload this song for me.
most of the customers searching this song

Vodafone — Caller tune never activated,but charged

My name is Giridhar A, i just activated a caller tune on my VODAFONE Post paid connection, I called customer care executives n times regarding this,but i dont see any progress or response from them,It is really a horrible experience with Vodafone, guys dont go for Vodafone by mistake too, go for other service providers which are much better in any means compared to this Let me know what action should be taken to Sue them so that they may not repeat it again

ya this is total BS
and moreover those caller tunes are nothing but crap
no one on earth would be satisfied wit that quality of CT



AND IN ITS DATABASE IT HAS LESS THEN 1000 SONGS AND IT ILL FORCE FULLY SEELL THEM TO US THIS IS REALLY RIDICULOUS

Pl. remove cller tune immediately. I am SSSM Kumari & my no. is [protected].

Hi,

I am Ashok, Using Vodafone Mobile Service([protected]) for Past 1 and half years.
I have activated a caller tune of my interest. When callers call me instead of hearing
my caller tunes, vodafone is playing advertisement for my caller tune which is not acceptable. Any body facing this issue?

Thanks,
Ashok

They deducted 45 rs from my balance for activating caller tune. But i did not activate it. I did not even received a confirmation message. Customer service does not help. It happened to me before but i did not complain that time.

Hi Shad,

We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tiny.cc/ytBsM and we’d be happy to help.

Regards,
Vodafone Customer Care.

I am a Vodafone pre-paid customer with the number [protected], located in New Delhi.
On Saturday, your company automatically activated a caller tune in my mobile without my authorization and has deducted the monthly rental for the same. I feel that this is an extremely unethical behavior from a reputed company. Moreover, when I tried to deactivate the caller tune by sending an sms "CAN CT" to 144 (for pre-paid customers), I got the reply that "you are not active for this service".
I request you to kindly look into this and immediately deactivate the caller tune from my mobile and refund the rental charged by you.

Hi , I bought new vadafone prepaid sim on 15/03/2010 and as soon as i rechaged the sim with e boucher i got a message Your caller tume service has been activated and money was deducted from me pre paid balance , i am new user to vadafone services after a day i called to Vadafone customer care , the lady said , " You have called after 24 hours now caller tune has to be used for the whole month we cannnot deactivate it and when i said you should inform me before activating caller tunes." she replied "noting can be done you have to use it for one month" Sir kindly help me in getting me balance back .

Dear sir/mam

I have already sent the complaint to Nodal officer of vodafone care but there is no use, my complaint is i have not activated the caller tune service, but they itself activated deducted my amount, for this to report them i heve made a call to customer care toll free no 198, they have charged 3.50, i just want to know its free service or charge if its free why they have charge,

i got a mail from an officer i will paste for ur reference the msg confusing....

Most of the calls that we get at the call centre are routine queries that can be handled efficiently by our self help systems and we would encourage you to try these services. Still we continue to get a lot of calls that can be handled through these means. But all these queries occupy our customers care resources and do not leave any bandwidth for us to handle our customers who have complaint and require our attention. In doing so we would be able to service our customers in a better way.

To ensure that we are able to create a good experience for you, we have decided to have a token charge of 50 p / pulse (where one pulse is of 3 minutes) for calls which would be serviced by our Customer care representatives.

In accordance with TRAI's Regulations on Consumer Grievance Redressal, customer complaints answered by customer care agents will continue to remain toll free (no charges will be levied). This service is available through our dedicated toll free complaint helpline number 198 where customers can access customer care agents on dedicated number exclusively for handling customer complaints. Further, the automated response system over IVR and other self help modes are accessible to the customers without any charge.



Your query has been registered with us and your unique reference number is 45862869.



In case you need further assistance, please do call or email us. We'll do our best to help you.



Happy to help,



Imran

Vodafone Care

In that msg itself they have mentioned 198 is toll free , then for token of good experience they have charged for good experience will anyboady charge....

handle most of queries in ivr they have saying its activated without my request for this ivr can answer...

Pls solve this issue

Hi Indhu,

We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://bit.ly/bHmykS and we’d be happy to help.

Regards,
Vodafone Customer Care.

sir,

i am using vodafone ([protected]) .before 4 or 5 months back they sent one massage about caller tune that's says,"your charged Rs.30/- for caller tune if your not interested send massage to us.usually if i am interested i send massage for caller tune activation.but here different they are already activated.i am also call customer care and explain them.
they repeat the same.my qusition is how they are activate caller tune with out my permission.i need refund.

thanking you
balakumar
[protected]

Dear Sir,
My caller Tune is unfortunately changed without my prior permission or confirmation.While contacting at 111 on 28th April 2010 at about 12.40pm,response I got is very unsatisfactory.One of the executives told me that you have pressed digits like*...,to change my callet tune.I am very confident and I am the exclusive user of the Mobile Phone and it is handelled by me O N LY.., in any case it is totally impossible.He nusencely and unnecessarily argued.The way of talking to the customer in such a competative market by the executive in no case is acceptable.
Futher tried to contact senior executive they put me on hold for more then 07 minutes!!!!!!.Finally again there was no response!!Ultimately there was not sufficient time to talk to him I disconnected the phone.
I my self feel that I am cheated and harassed by the Vodafone services.THEY MADE ME UNHAPPY rather than they say HAPPY TO HELP!!!!!!!!!At last I sent arequest to de activate my changed CT on 29th April 2010.
THEY should CHAGE THIS SLOGAN like We are HAPPY TO HELP BY MAKING THE CUSTOMERS UNHAPPY!!!!!!!
This to request that my favourite set CT of GAYATRI MANTRA(subssription charges I am already paying) is to be activated without putting extra financial burden and charges for the changed CT is not to be charged in the next any of the bills for which the payment is due.
Thanks & Regards,
Ramesh Joshi..
+91-[protected]

I am Julfiur Rahman from Noida, sector 61. I am working in software company here.I had taken a prepaid connection of vodafone in april 18 and number is [protected] .
I do not know how a caller tune is being activated.I did not want it.Now from this month I do not want any caller tune.So, I called customer care on 198.They told me to send a sms CAN CT to 144. I sent it twice or thrice , but till the caller tune is running.When I call them , they tell me it will be ok. But from last 7 days no changes.
I have not been able to recharge and talk from my cell for last 10 days.It is too much.I am not satisfied customer support.How can they do this to a customer.


Moreover from today when I call 198, it says that this facility is not available to me..How and why???I have written this letter to you to get a good response.Please deactivate my caller tune.I dont want any and why should I pay money here if I dont want it.
From last 10 days I have not been able to call anyone from my cell.The shop in Shopprix mall from where I took the sim told me to go to Zonal office, But I am a working man and I cant manage time for that, moreover why should I go?

Please sir take a reasonable agaist vodafone .I am really sufferring.

Thanks to vodafone .They called me back and ensure that my prblm will be solved.

Dear sir/madam

My phone number is [protected] i want to deactivate the caller tune immediately

Thanks

my name is aijaje my cell no is [protected]. vodafone on caller tune on my cell without my permission.please inquary this and order to back my money.thanking you.

Dear Sir,
I have one vodafone no-[protected].Today morning i have recieved one SMS from vodafone caller tune has activated in your phone and will charge 30 Rs for monthly and 20 Rs activation. Kindly explain,I have not required and not approved the caller tune.Why the vodafone has activate this.I will not pay any amount for this. I request to you please remove this caller tune immedeatly from my phone. This is for your information

Pradeep

[protected]

with my confirmation set my caller tune on my mobile & deduct Rs.30.

Why deduct Rs.30 on my account with out my permission.

CALLER TUNE ACTIVATED WITHOUT MY CONFORMATION AND CUSTOMER CARE IS NOT LISTENING TO ME,

[protected]
NAVNEET SINGH

I have lodged complaints on three separate occasions regarding deactivation of caller tune service on my number that was activated in the first place without my permission.I need the deactivation of tis service with immediate effect, along with a refund of the amount unfairly deducted. The number is [protected].

without my permission the caller tune has set on my number [protected],,
and rs.24 has been decharge from my number.

and the exectives told me that you hadselected the song that why we charge you

and now i want to give this information to "punjab kesari"
i am not joking
just give my money back

Recently I took a new prepaid connection of Vodafone (Number [protected] ).Just on the day of activation of number they set a Callertune which I never applied.Two days after they changed the callertune without any information.They have deducted approx. Rs. 50 for the same.

First of all please ask them to deactivate the callertune and then return the money they deduced without informing.

I am S.Lakshminarayanan and my complaint to vodophone cstomer care remains unattended one .Inspite of debiting a goodsm of amont they are now delibrately not even attending my calls.This looks ery odd and arragant too.My complaints no are as under.[protected]&[protected]

hello even i am vodafone customer since i have starting using cell phones but many a times have to face problems and as usual company does not have the wonderful song of A R REHMAN in their collection so i just request the company to please provide the same for the caller tune
thanx

automatically put up hello tune and detect 45 rupess my phon number is [protected] this number is vodafone.

hii I m Shaileja Giri, My vodafone number is [protected], I have request for one song for caller tune, [pardesh ja ke pardesiya] , but instead of this song i was gien another song, maa tuje salam, but i want now song of {,Jaanbaaz} - "HAR KISI KO NAHI MILTA YAHA PYAR JINDAGI MAI"

hello vodafone.. myself swarnali i m using a kolkata number [protected].. i did'nt request for changing my caller tune, , but it has been changed forcefully... i need my money back and my previous caller tune back.

Hi,

i have activated a caller tune and i have paid Rs 45 to enable my friends to listen to the song. But for around 7-8 seconds there is advertisement "Is gaane ko apni caller tune banane ke liye * dabaye" before the caller tune. I am not paying for the advertisement. They should only play the callertune because i am paying for that only.

thanks
Sumit Gupta

to remove caller tune and to refund the account from the no. [protected]

How to set own voice as callertune in Hutch/Vodafone postpaid?

Vodafone — hello tune

i dailled 50003 on my handset having vodafone network service charged 99 rs for only dialing that no. not even press for activation but even though i deactivated it with in 2 hours they promise for give back money to my accont but didn't do that please help regarding this .

Vodafone — charges deducted Rs.60 after cancellation of caller tune

without requesting caller tune request Rs.60/- has been deducted from my vodafone number [protected] after so many contact to their helpline number to 111/198 several times no response has been given so far and they have also charged the complaint call charges. Generally Mobile Service Provider is sending message for requesting caller tune to mislead the consumer so that the consumer has to press the wrong key and the Service Provider has to charge the caller tune charges forcefully. I have also deregulated the caller tune within one minute of activation to their number 144.

sanjay goel
C-40-X-4, Dilshad Garden,
Delhi 110095

In some strange way vodafone has activated caller tune on my mobile number number and they are charging for an unwanted service.
I would like the caller tune to be stopped immediately. My phone...

Dear Sir,

I am vodafone customer from last 4 years.From last 3days i got messages from vodafone related to caller tunes and yesterday caller tune activated without my permission and 15 rupees amount deducted.I don't send any request to vodafone about caller tune but the caller tune activated without my permission.I want clarification why the caller tune activated without my permission.

Regards,
U.Hanumanthu,
[protected].

Dear Sir,

Caller tune deactivated but my deduction amount is not returned, who will give to return back my deduction amount for caller tune..Caller tune activated as per you and deducted the amount as per u without my permission.I complaint to vodafone then the caller tune deactivated but i will not receive my amount(15 rupees).So tatally i want my deduction amount(15 rupees) as early as possible.

Thanks & Regards
U.Hanumanthu
[protected].

Respected sir,

i have recently port my cell no [protected] from bsnl to vodafone as on[protected].after having first f.r.c i recharged my no. with rs 125 ,i got 156 rupees after all that . they gave me a welcome free offer of free internet usage of 50 mb.which will be off on[protected].but on[protected] vodafone cheated me and they deduct all my balance. i called the customer care no on same day.but they said that i used my plan earlier.i said it's o.k ,but my free usage was over then they have to told me that my free usage has been over .
And on same night[protected] i called customer care no. again on the topic of deactivation of vodafone promotional add before callertune which is called as the caller song copying add.They told me that they will done in 24 hours.they also gave me request code ,but after 36 hours the add was played as same as on[protected]. i again called customer care they again wants to making me fool by saying these words ,"we will register your request and it will be proceeding within 24 hours.
what is this am i free and mad so that waisting my precious time on vodafone. vodafone don't gave me any response ,just making fun and fool of me by waisting my money and time as well.

hello iam a vodafone customer, me and my friends in search of one tamil song that we want to set as callertune, song title NEE PAARTHA VIZHIKAL, FROM THE FILM THREE(3) it is surprising me that this hit song not present in vodafone list. please upload this song for me.
most of the customers searching this song

Vodafone India — Error: 0x5 in Vodafone

I am getting the Error: 0x5 in Vodafone. Please let me know how to remove the Error. Regards Reena

Getting extemly low 2G speed in my Vodafone Number +91-9999797834

Complaint many times against postpaid bill to increase 2G speed to vodafone customer care (Named: Vikash Choudhry) but did not get any solution. Do the need full ASAP. Vodafone Number: +91-[protected]

Recharge unsuccessful

Prepaid recharge for Rs.150 to Mobile No.[protected] on 02nd March 2015 - amount debited but recharge was unsuccessful. Please resolve the problem B.Selvakumar [protected]@gmail.com

Invalid deduction

I recharged my mobile number with Rs. 185 on Nov 30 2014. Vodafone deducted Rs148 from my account on Dec 6 2014 saying that I downloaded wallpapers, which I never did. Please help me in getting my money back.

can not call customer care

Myself Pinaki Konar. I can not call customer care no. 111& 198 for lust few days.It is frequenly happened to my number. My cell no. is-[protected].

call deatail

please sent call detail

bill-for downloads

My mother phone does have memory card, she go bill Rs 198 for downloads

Worst network even with 2G.

Vodafone The most hopeless network.. In INDIA. I complained twice but they have no updates neither any improvement.. We want 4G network n Vodafone is till date not able to give even 2G properly.

Vodafone India

Considering this is a international company I have had the worst experience. Nothing is ever simple, the service is very bad and no-one can help resolve your queries.

prepaid call and msg details

Hello sir. i am using vodafone prepaid catd

Mobile data/network coverage

Vodafone's network is very poor in most of the areas of Hyderabad. I never get internet connection(mobile data) in my office which is Polaris(SEEC Building, Hitec City).Infact none of my colleague using Voda gets it. Kindly take necessary actions or I will be forced to switch to another connection.