Vodafone India Complaints & Reviews

I underwent the procedure for MNP as i migrated from docomo prepaid to vodafone postpaid. I did this through an agency called M.R. marketing when i recieved a promotional call from them. The monthly rental promised to me was 299 Rs which is also written on my DSA enrollment form although the original rental for the pack is 399 as it was a promotional offer. Now after i ported in to vodafone the technical team tells me my rental will be 399...

Hi,

This mail regarding my Vodafone number [protected], I had made so many complaints in customer care that i am receiving exceeded amount of Bills. They have unnecessarily activated Mobile Internet & caller song on my number. I requested them to DE-activate that facility so many times, however no action has been taken from their end & they told me that "pay the bill & we will give you reversal in your next...

despite many requests they are not activating it and their customer care always transfer my call at IVRS....

Dear Sir

Please read & HELP me ...... wher to i go

he sir i am living at vasai & work at mumbai & i have mobile card [protected] from Vodafone mumbai.
i received call form Vodafone executive he offer me Rs. 175 plan monthly in this plan he give me 400 local calls, 200 STD, 200 SMS per month after free mini. calls 40 paisa & SMS 50paisa. i told him to Same Plan i am using in IDEA Cellular...

My number([protected]) was deactivated on 21st April without my permission by vodafone . On 20th may i had complaint about my number at vodafone store model town bareilly and then at zonal office bareilly then at main delhi office. It was deactivated by vodafone employee and he/she converted that number to idea with an other person's id proof which is a crime. i haven't got my number till now. The vodafone employees were not able...

Respected sir/madam,
m pichale lagbhag 1 or 2 mahine mere mobile se sms nahi kar pa raha hu ishke bare me m compny ke costmer care department me kai bar complain kara chuka hu par koi responce nahi aa raha bar bar bahane baji karte rahte hai m compny ke exucutive ke kahne par meri sim card bhi badl liya or sim card free ka hota h uske paise bhi diye. Mane m ish compny se mansik rup se presan...

I have raised a complaint for a faulty bill. We have been charged Rs 2745(additional + 298 taxes) for an ISD call on number +[protected] which has not even been made from our end. The itemized bill shows 2 calls of duration 60 min and 1 min each. HISD service is not even active on our number and we got that confirmed from your call center as well (SMS proof is there with us). Even if you check our history of log calls there has not even been...

Hi,

I have been vodafone customer for nearly 4 years. I never had any problem with Vodafone and I am satisfied with your support.

However, recently I got a call from Mehidipatnam Vodafone Store, who offered an add on SIM card to me. I liked that offer so, I took the SIM Card.

The Vodafone representative whose name is 'Laskshmi Narayana', his mobile number is [protected] came to my office...

Hi,
i am a vodafone pre-paid user. when i put this sim in my mobile in these vacations ( my punjab no., study outside) . service provider automatically activated my caller tune service and some service named sms alerts i think and they deducted Rs.30/- & Rs.15/- respectively total to Rs. 45/- .Very cleverly they activated this after midnight when all normal human being go to sleep. in night messaged that your service will be activated...

gprs pack,irresponsive customer care,cheating my balance
i got offer from vodafone.they offered me 1 month gprs pack rs.50 .on 01/10/2011 then i activated it.but they deducted rs.98 for my balance i have complaints already many times the vodafone customer care and consumer complaints but not responsible. my complaint number was[protected] till to the time not solved my problems i have hate to vodafone and will changed to other network...

Dear Sir,
I request to please forward my complain number as I need to further take my complain to higher authority as I must have put request for change of billing address and also for date of birth which is wrongly updated on telephonic conversation with your team. I really don’t understand after speaking to ratna as number mentioned below she haven’t updated my postal address.
All this mail and co-ordination shall be further...

Sir I have rechareged my vodafone mobile using vodafone prepaid recharge from their website for Rs.325 on 06 - Oct 2011 from my State bank of India.Transaction ID MSBI[protected]IG70623647 . The amount was debited from my account , but recharge was not done.When i enquired customer care there is no clear reply.Im planning to file a suit.Beware of this problem.
Chelladurai Pandian. My number is [protected]....

Hi,

I am using no. +91-[protected](PREPAID) from the last 3yrs in Delhi.

I switch my service provider to Vodafone on 01/07/2011 & to till date I am using Vodafone.

Between this time period due to some technical issues at Vodafone end, Vodafone completely blocked my no. on 08/08/2011, regarding this I made several complaints at Vodafone after which Vodafone re-activate my no. on 19/08/2011.br...

hello my name is dhaval kacha,

i have made a recharge of 110 Rs. from a web site named freecharge.in of vodafone operator.

when i recharged i have got message that recharge made successful. but rather than adding talk time of Rs 110 they have activated world calling card named service on my mobile phone.

when i have contacted customer care they told me that for these you have to take care before...

hi my name is fatama moshin latifgiwala . ihave an vodafone number([protected]) ths number is deactivate from 16 September........ I need to activate ths number , i hv went to vodafone store in ahmednagar ,allmost 10 times but they can't solve my problem,they dont know what the problem is ,they say that no is deactivate becaz of non use , afert speeking to customer explicative on 198 ,they say tht ur problem will b solve at store only...

I have bought a vodafone mobile VF527 (IMEI;-[protected]) on[protected] from Big C Balkampet they assured me for 2yrs replacement warrnty if any fault occurs in mobile as my mobile is now giving problem i consulted them they said that warranty period is only for 6months and they would not even repair my faulty mobile...

i have the vodafone no.:-[protected]

the signal strength is very very poor..
even after no. of complaints to the customer care. there is no solution to it...

there is no call connectivity and every time the phone is unavailable.

there is little signal on the main roads only...inside the houses there is zero signal.....

DEAR SIR
MY FATHER HAS TAKEN A LIFE LONG PREPAID CONNECTION IN THE YEAR .2008 NO. [protected] FROM VODAPHONE AFTER HIS TRANSFER TO ALIGARH IN NOV2010 HE KEPT IT WITH HIM. IN MARCH 2011 ON HIS BIRTHDAY HE RECD A CALL FROM HIS FRIEND THAT VODAPHONE HAS ALLOTED THIS NO TO SOMEONE ELSE HE HAS APPROX RS.400/- IN HIS A/C. THEN WHY VODAPHONE HAS ALLOTED THIS NO TO SOME ONE ELSE.KINDLY EXAMIN THE CASE AND REFUND THE MONEY & COMPANSTATION...

This is Samba Siva Rao, Last Month 17th, I have taken a duplicate sim with the number [protected], because i lost it, around 20 Customer Care representatives and three vodafone stores professionals have assisted me for the activation of my sim card, but the surprise thing is every body will give their own assumption about the problem "Active Call Barrings" when i am trying to make a call. but, nobody solved my problem.
A...

Hi,
I have to submitt a complaint against vodafone regarding wrong commitment while selling data card and internet plan. They offer me a 2G plan and said we are providing speed upto 3.6 Mbps in net surfing and 256 Kbps as downloading but after purchasing the data card on 24-sep-11. I get only speed of 70Kbps as surfing and only 1-2 Kbps as dowloading. I have already regester many complaints in vodafone care but still no solution....