Vodafone India Complaints & Reviews

Vodafone — extra bill payment

my mob number is [protected].i have never demand for astrology service but i charged for it.spoke to cs department they said ur service activated through net.i never use net for it. pl. guide.

pay my bill

Hi,

Today morning i received a missed call from ISD no[protected] at 08:17 AM. This ISD code is from Pakistan. This is a missed call but i don't know anyone from pakistan . So how they got my Contact no . Is vodafone services is not safe .
Please resolve this issue ASAP..

Regards
Meenakshi
[protected]

Missed call with +92 code

Hi,
I got a call[protected]on 30 - SEP - 2011 around 9am.This ISD code is of Pakistan. I am really concerned about this call and want Vodafone to block any call from this number to my mobile.
The man (SHIRISH) who spoke to me said that I had won 25 Lakh jackpot in some silly Lucky Draw... And asked me to talk to some Puja ([protected])... I just wanted to verify what was going on...When I gave a call to this no.. they tried to know my name... I immediately suspected something was wrong and put down the phone... please look into this matter...

Hi,

today, 24th Oct 2011, Monday at 9.32 am, i receieved a call from [protected]. It came to my knowledge that call is from pakistan. Although i missed the call, but when I again called to the same number it said, it is from vodafone customer care.
Kindly look into the matter and please tell me how I can avoid these call, so from future it will not come on my cell phone.

Regards,
Vikas Nirwal
[protected]
Delhi NCR region.

i have received mised call from number [protected] , i dont know why it is coming to my mobile

hello,
today i got a misscall from this number [protected]

Hi,

Today(2/May/2012) at 11:27 am i got missed call from [protected] number.

Best Regards
Anirudh Prasad
Lucknoe

Vodafone — Chat services, etc

Premium services (chat service, caller tune service) are activated in my mobile ([protected]) without my consent and the amount has been deducted from my account.

I have received messages confirming the above.

Hence I request the concern to do the needful to revert my money back.

I also request the concern authority from government to have eye on this issue as this kind of fraud is happening contineously. Please consider those who (innocent/poor in rural and town) are not able to escalate.

Thanks and Regards,

P.Thiyagamurthi
Cell: [protected]

Dear Sir,
My no. is [protected], As I activated Vodafone chat service from 55121. Although its a good services but many times wen it connects there is not connected

dear sir,
my no. is [protected], i have activated vodafone chat service. kindly send me some girls chat id's from noida on this no. asap

Hi Team,

due to no reason this service is activated on my number and i am getting this number added every month on my Bill. I am not sure how it got activated. Please do the needful.

Why is it not connected to any id

Dear Customer, as per TRAI, if there is no IC/ OG voice/video call/ OG SMS or Data Usage in 90 days, your number will be deactivated. You can reactivate within 15 days of disconnection at a charge of Rs.20. You will be charged Rs20/- for extension of validity by 30 days, subject to your bal. > 20.
iska mtlb kya hai

Dear Customer, as per TRAI, if there is no IC/ OG voice/video call/ OG SMS or Data Usage in 90 days, your number will be deactivated. You can reactivate within 15 days of disconnection at a charge of Rs.20. You will be charged Rs20/- for extension of validity by 30 days, subject to your bal. > 20.
iska mtlb kya hai

dear sir,
now Vodafone call rate increases from 50pais to 60pais. why increases? now a days call rate is decreasing in India, but Ur plan increases. so people are suffering this plan. please, replace the previews plan, otherwise most of people will disconnect permanently.

Vodafone SIM Card — locking the sim card

Dear vodafone,
My phone num is [protected].On 5/7/08 I called customer care.There was a little bit argument between me and that person.But next day I noticed my sim has been locked.He locked my sim as he was not happy with my call.What is it? If you are not happy then you will lock my num.Is it customer care or any thing else.Now I have to face a lot of harrasment.So please take steps about this type of guy.
Thanks,
Jayanta

Dear sir/Madam,

Today morning i have lost my mobilw with simcard no. [protected]. So please lock my sim as soon as possible.

Waiting for ur reply,

Thanking you,

Parag Joshi

my current phone number is [protected].
Kindly do it as soon as possible as it is really very urgent for me or else provide me the customer care number of vodafone so that i can contact them directly if it is not done

today i mean now the time is 12.03 A.M. i have been charged for sending message.If you want you can check your database for the number [protected]. you people told that the problem has been rectified. but still problem persists. is this the way u treat your constumers. i am gonna switch to airtel. Vodafone sucks. My sincere request to all please dont take vodafone in karnataka. they dont have proper service to customers. this is not the first time am experiencing issues.

Am gonna switch to airtel ASAP. thank you vodafone for providing such a sucking experience to me.

Due to some reason i have deactivated my connection and give a request for the re-activation the connection.
As on 24th September 2011 i have received the New sim and after that i continusally conntaced your customer care but no one has ready to help me out with same concern.
24-Sep-11<> Ms.Navjeet Kaur(Escalation team) she has commited me that the same information will be update in next 2 hrs.
24-Sep-11<> Mr> Mukesh Kumar<> He also committed me that it will take 4 hours to update the same information.
25-Sep-11<> Mr.Sandeep Singh(Escalation Team) he give me new informaion that due to outstanding amount of INR 31 due to this SIM related informtion is not updated.
Today i pay INR 50 thorough Credit card and again call after 4 hours and told her the entite story from the begining, and asked for the Escalation, she put me hold for the 6 mintue, but no one give me the information and she disconnect the call.
Mr.Sandeep singh(Escalation team) has give a assurance the if you clear your outstanding amount the same infomation will be updated within 4 hours.
But till the date nothing has been done.
When i asked for the written commitement from Mr.Sandeep Singh(Escalation Team) he refuse to do the same, he told him TRAI norms regarding the same, i asked for the call back he refuse to do the same.
Please suggest me what should i do now ??
Should i continue to with your service or not??
What you mean by Happy to Help ??
Is this is my falut to using your serives for the last 3years.

Kindly suggest me how can i terminated my service from your pathic network??

I am from Delhi using vodafone for last one year and I faced a lot many problem in its service, apart from network problem, value added services got activated automatically without any consent o[censored]ser. When I tried to complain by writing mails as they never answer call no response came from the concerned authority and at last when I called Nodal Officer she just said that I should have activated DND services. So make sure when you are going for vodafone, do activate DND services or maintain balance less than 15 - as they are always ready to deduct balance by any means HAPPY TO DEDUCT instead of HAPPY TO HELP should be used by vodafone as its tagline. Very soon I am going to disconnect this network and won't suggest any one to go for vodafone...

Mu number was deactivated due to negative verification on account of reference number and that too was because of irresponsibility of their executive sitting and distributing new connections. He told me to give my frnd's number in reference who himself was taking a new connection. I have submitted reference number form on Monday (1st June'09) but my number has not been activated yet on wednesday too (4th June'09).
Can somebody tell me what is the implication of line "Happy to help"???
I dont think there is anyone in vodafone whi is happy to help.
The executive doesn't even picks up the phone to listen to ur problem. Can anybody tell me what could be done against such executives of vodafone??

Hi
I am holding vodafone mobile no:[protected] which was de activated on saturday. I have already submitted documents on monday , in sector 19 vodafone store, but my number has still not been activated. I have contacted vodafone customer care atleast 20 times for activating my vodafone number but i never get any satisfactory answer excepte waiting for one more day. Due to deactivation of my phone i have missed many important calls which has effected my career badly. I want a strict action to be taken against vodafone for doing mental harasment of mine.

Thanks
Vikas Garg
[protected]
vikas.[protected]@gmail.com

I Ashok panjabi applied for number mobile number portibity from airtel to Vodafone and the same accepted by company and its executive collected the document from my recidence and then they didnt provided me sim card i have to collect from Panvel gallery and after televerification my number activated but after 2 hours o[censored]sage my number again deactivated and i called customer care for 4 times and every time i was said that i have to wait for sometime and my whole day gone in this. My number is still deactivated without any reason and i suffered heavy bussiness loss as my clients tried to contact me but i m not in contact because of Vodafone

Sir, I am Vodafone user, they give an offer that on bonus recharges, that the 25% of the money will credit on us account with in 24 hours. I recharged the bonus 148. But they do not credit 25% on my account. I complained in their customer care 111. The officer told that they going to credit with in 24 hours, but problem not cleared. I called him, this continues for 3 times after & after 24 hours. Next time they told that to be cleared with in 6’o clock on 02.06.09. But not cleared. And finally told the date to clear on 08.06.09. But still problems continues. I extremely worried about it, and they wasted my golden times on waiting on the line.
I want to give one complaint on them that they to repay my 25% and penalty them for minimum 25lakhs on wastage of my golden times and my worries about it. they cut my customer calling service also. I complaint this also from another number. But still that problem also continues. So I grandly request you to solve my problem and please take action on it. My name is SUNDAR, and I using this number [protected]. this number belongs to my father. I request you again please take severe action.

Dear Sir, With due respect I'm informing to you that on 4th Oct. 2009, Ive already paid Rs, 50.00, No calls I'have made, Today I saw that Vodafone shows me I'm running minus charges. I don't what's the fault. Not only today, so many times I've suffered. My family members are the old customer of Vodafone . I hope you'd find out as soon as possible. Neither I'll be stopped your poor service, not only me but everyone of family 'd withdrawn this connection. Thanking You. Yours faithfully Mahuya Chaudhuri. My( mb. no : [protected])

I have recharged 97 rupees for internet sevice on 5th march
but i could not get net service till 7 march.my mobile number is [protected] and my email id is [protected]@gmail.com.

Dear Sir

I Had opted to port my number from the service provider (Vodafone) what i was using to a different service provider they provided me the port no. then on the next day from the customer care Vodafone on of the executive called me and asked me what is the problem that you are facing from our service, the i told them that if i recharge with top up scratch card the amount shows me that Rs. 25.20 is been credited to your account Example if i had Rs.10, balance after recharging it should be Rs. 35.20. Instead of that it shows me 33.20, and i told them that if i recharge with easy recharge through mobile from the shop instead of the top up card it will get recharged Rs. 23.20/- this is what i explained to them. Then they told me you can go for different plan, i asked which is the best at low cost then the executive (Female) she told me that you can recharge for Rs. 29, that is 1/2 paisa per call to all service provider including the landlines, then she told that you can continue with this plane. Then she told that first time we will recharge from our side so i said ok then there was no balance in my account then i recharged for Rs.30/- then they detected Rs. 29/-, from my account, then i called the customer care center then they told it will be refunded to you account. so then they did, after that i used it for two months with the same plane and then 16/08/2011 was the last date for the second month recharge, i recharged for Rs. 30/ on 16/08/2011 then on 17/08/2011 i went and recharged for Rs. 29/-, the plane did not get activated and the amount for each call was deducting 50 paisa for each call, so i called the customer care center on 18/08/2011 at evening because i thought it will be activated only after 24 hours, but the executive who took the call (Male) he told that sorry for the inconvenience sir it will be rectified with i 4 hours. so i thought i will get activated, it did not get activated then i called on 19/08/2011 at evening again one of the executive (Male) a Muslim person he told who told you i will get active within 4 hours, sir it will take minimum of 24 hours, the i told i already given the complaint about this he gave to team leader then he also told it will rectified within 2 hours then that also did not happen then again i called the customer care on 20/08/2011, one of the executive (Male) a Muslim person he told there is some problem he told you have to wait till Monday and again the same team leader also told the same thing it can rectified by Monday. Then i told them what about the calls i made and the amount paisa 50 got deducted for each call after recharging for Rs. 29/- then they told it cannot be refunded. They told the recharge for Rs. 29/- what you did will be refunded. And the executive told that this plane is no more you can go for a different plane. This is not the first time what is happening to me for the fourth time for different reasons in kormangala, indiranagar and kalyannagar twice

Respected sir, i have done a recharge on a mobile no [protected] of amount Rs47 .
The recharge was succesful a msg also i got but i dont receive any balance of 38.83 rupees and 1 Vodafone night minute.
As the offer was.
sir plz solve my problem .
thanking you


Biswajit

Thanks Madam from Vodafone Discussion Board Facebook Team for resolving my problem after 5days of long hassle caused due to Rs 103/- 3g pack recharge.

Vodafone — Miss Call again & again

Sir
I got miss call again & again and massage at late night from last month from below given vodaphone number and when I call back to that number there is no answer. So please give me the deatils o[censored]ser and location. Which i shall thankful to you.

Voda Fone Mobile No.[protected]

i have also got a miss call from this number, Just now... I also dont know anyone over there... i was also dreaming who would have called me up... Please let me know. if there is any fraud going from this number or what??

Vodafone — Missed Call from +923416869974

I also got a miss call from pakistan [protected] on 23rd October 2011 at 5:13PM. I dont know any one in pakistan just wonder how they got my number. Please see if there is any fraud or anything else is going on.

Thanks

Hi,
I Had Received Missed Call From [protected] Number to My Vodafone Number([protected])
Pls Let me know Who's this and Also Provide the detail which country code +92
My Knowledge this Code is Pakistan, and My Friend is Also Received Missed call is that number
This Person Again & Again tolerate me & My friend pls. Look into the meter.
Pl Reply...........

Sanjay Kumar Vanjare
[protected]