Vodafone India Complaints & Reviews

I am Rishi Jain mob. NO.-[protected].
There is a msg appears on the screen of my mobile and shows 10paisa deduction from my main balance for using 0.01mb. That message is appearing in every next second without any use of any service.
I never ever activated any service on my vodafone number and its automatically activated and now 10 paisa is deducting in every next second. When i called to customer care at 198 then Customer care executive said that call at 111 for this complain and when i called second time then that CCE transferred my call to senior but it takes already 40 mins and then i have to cut the call in middle.
I start using vodafone first time and this is really a bad experience. if service is like this then i'll not manage with it.

Dear sir/madam



some one is calling me from past 7-8days. he is saying that he have gold...i am so frusted from his calls..

no.s of that person.
[protected],
[protected]


what should i do. ...i am not interested still he is calling.

In the month of Sept'11, there was an online contest organised by vodafone on/through the web page of reputed Yahoo.
On 30th Sept'11 list of 50 winners was published by vodafone zoozoos on facebook. On 7th Oct'11, I got an email from "superzoozoo.[protected]@gmail.com" regarding Vodafone Blue - Contest Winner wherein superzoozoo has asked me to furnish details (Name, Address & verification copy of same). On 11th Oct'11 I had furnished all details and verification copies and superzoozoo has acknowledged the receipt on 12th Oct'11.
After that I have sent two reminders to superzoozoo on 15th & 25th Oct'11, but no reply has been given to me.
I regularly visit the facebook to see the remarks of other winners and all are chasing for their prize. Now I suspect that out of 50 winners no one has received the prize.
I am attaching a document in support of my complaint.

Please help in getting my prize delivered.

Sir,
I am getting regular miss calls and threats from an unknown number which i came to find that the number [protected] is a vodafone user of punjab.
Please help me out as the person is disturbing me from long time.i think he must be using fake id for the number so please bard the number or send me the details on my email id- [protected]@gmail.com.
Please try to help me fast as the number is disturbing me alot.
Thanking you.

Sir,
I am mohammed rashid ur rahman rahman and i am an indian and i have recieved a sms for winning a 1 million pounds in ESPN STAR CRICKET awards and they have send aske d me to send my details for that

Name: mohammed rashid ur rahman
Adress : #6-1-62/4 behind collectors bunglow upper bazaar sangareddy medak dist AP (INDIA) 502001.
PHONE NUMBER:[protected].
E-MAIL : [protected]@gmail.com.

Dear Sir/ Madam,

My no is [protected]. I was having my post paid connection. My outstanding was on June-2011 was Rs 645/-. Before that no of times I have gone to Vile parle store and given request to change my plan from post paid to prepaid. In June 2011 I have sent mail and requested to disconnect the the no. and to convert in prepaid. They have not given me any reply.
In oct-2011 they have call me and said that Rs 645/- is outstanding .I have told them that I want to convert the post paid to prepaid. I have gone 3 times to mobile store to do the same. They have listen my story. and siad that If you will guve the payment then with in 24 hrs we can convert the same to post paid . This was siad by Mr. Dipesh Mandavkar on [protected] and Mr. Rajesh Gupta on [protected]. I have agreed to do the same. They said that we are sending the guy and with him please go to vodafone gallery. As per their request I have gone with that guy on 23/10/2011 and paid Rs 600/- and after paying that money representative of Vodafone said that you have to submit the document to mini store and after that they will convert the connection from Post paid to prepaid.
On 24/10/2011 I have gone to mini store and told to Mr. Dipesh ( Vodafone representative of Marol Mini store [protected]) full story and they said that you have to go Vodafone central Store.
Then I have gone to central store on that same day and told full story to Chandivali Central Manager Mr. Chandranath Shrivastava. He said that we cant able to do prepaid connection of the same no.

On 25/10/2011 I have once again called Mr. Dipesh Mandavkar on [protected] and Mr. Rajesh Gupta on [protected] but they are not picking up my phone.

Please give justice . This was my old no. since 2007 and I dont want to change.

Please do the needful.

Prabhakar S. Bamane
Cell no- [protected]/[protected]

dear sir,
this is NAVNATH D. HULLALE, mobile :- [protected]
i am using this number from last 2 + more years. accordind to the companies campus simcard of vodafone, they should have to provide me 200sms per day wen i had my 1st 3 sms chargeble..

but from 15 days my sms deducted by vodafone. i request to you please give my campus sim cards facility for wht i purchased this sim for continusly using. oterwise pay me my 100 sms chrge 1 rs each sms still my cards validity period. please take quik action because vodafone representatives blocked my number to complain registration toll free number 198. all reprentative are playing with customers time and thoughts,,
regards
navnath d. hullale
[protected]

Myself Jaswant Nagar I have a connection of Vodafone No. [protected] from 2008. It was prepaid when i purchase it then after for sometime I convert it to Postpaid after sometime I again convert my no. to Prepaid in 2010.
I want to Port my number Vodafone to BSNL. I give my request to Palwal BSNL office with my valid Portability no. on 11.10.2011. I received a message from vodafone that my request is rejected due to contractual obligation. So that I call to customer care they said that you sholud go to our Vodafone store. They will help you we cannot. So i go to vadofone store their I complaint to vodafone executive for rejection he said that I have send a mail to my backhand dept. when the revert will come I will call you. In the evening customer care executive call me that now you can port your No.

So next day I go to BSNL office for Porting Reguest but again i recieved a message that request is rejected due to contractual obligation on 19.10.2011. I again go to vodafone store they said that we think that this no. is post paid So we again mail to backhand dept. after revert we will call you. same procedure repeat again. And I go to BSNL office for new request .

But again my request is rejected due to same reason on 22.10.2011. After that in frustation I give a call to vodafone customer care they said that you should go to vodafone store we cannot help you in this matter after very long conversation they said that i will tranfere the call to my senior. but some time with senior the call was cut I didnot get my answer what is going on and why my No. is not tranfering.

I am very frusted I want to know that why were the customer care executive were sitting only making fool to customer or making money to engage the customer and charge 50 paise/ 3 minutes . They never solve the problem they always say that please go to vodafone store if the all queries will solve in vodafone store then why are for customer care & what is customer care??

Is this the customer care that I have not answer from any source from vodafone store or customer care. I am very Helpless what i do now???? Can any one help me in this matter.

I have ported mobile no- [protected] on[protected] port in no- VV119888 and taken a SIM from Tata Indicom bearing No- A1000015A6CEEE(804FEA49), on[protected], duly submitting all documents as asked for. but up till now on[protected], neither the old SIm has been deactivated nor the new SIM have not been activated. And both the customer cares are not giving me the correct reply for the delay. request for necessary action.

I have recieved an inflated vodafone bill.
They have charged me 3000 rs etc for I Phone usage with out even telling me about it and now they want me to pay it and are trying coerce me by calling me and my family and saying that they will go legal with it.

I have been recieving coercion/warning calls from some people saying that they are from Bombay High Court and will file a case against me and are in the process of issueing arrest warrant.

Well for starters they cannot charge me for something that i have not requested and file a case against me in any court apart from the ones in Andhra Pradesh.

The complaint is against Vodafone and the various methods they adopt to cheat consumers.
Their service is pathetic, their call centre execs are horrible and they charge you for something that you have not opted for.

I have complaint to the Vodafone's Nodal Officer regarding the problems I have faced(No network,Error in network connections,not sending of messages,slow internet,frequent cross-connections). They have send some messages saying the problems to solved. But it was never solved. Seeing it I again complained and this time not the Nodal Officer but the Higher Authority. They have send a e-mail saying to solve my problems within 2 days. But it is not solved yet. How much more i had to face the problems. They have kept me in their valued customer's list giving me many offers. But they never tried to solve my problems or gave an eye to my complains. I want compensation. [protected]@gmail.com

I got a miss call from [protected] on[protected] at 09:48 a.m .As I dialed this number at 11:57 a.m, one person who told his name is Vijay Kumar and he told me that I won a lottery of 10 lakhs in Dish TV lucky draw.He given me one number i.e [protected] and told me to call on this number.

Thereafter I called in Vodafone customer care to know about any scheme which vodafone had introduced with Dish TV.One of the representative told me that this code is from Pakistan.I was shocked about this fake call because it can be dangerous.It's Diwali time.

Take care of this kind of issue.

Got a sms stating that caller tune has been activated on my cell # [protected] and that Rs 30.00 has been deducted; also therein was mentioned that to cancel send sms CAN CT to 144. I have NEVER asked for any Caller tune. So I sent an sms with CAN CT to 144. Got reply that Caller Tune has been deactivated on my mobile, but I HAVE NOT YET got REFUND for the wrongly deducted charges. Request you to expedite this erroneous deduction.[protected]

Hello
today ,22nd Oct' 2011, Saturday at 09:25 am, i receieved a call from [protected]. It came to my knowledge that call was from pakistan. Although i missed the call, but i am concerned about how did the calling person got my number.
I earlier also got a missed call from the same no. but I ignored it .
Looking to this matter seriously would be appreciated .

Regards
Sahil Khanijo

My no with vodafone is [protected], i had put in a request to port out my no which has been rejected with reason " Customer has contractual Obligations" . I just calld the vodafone helpdesk inquiring the reason to which i was answered that since i am an old customer i automatically come under contractual agreement then i was told its a system error.
This is the second time this has happened. Once before also they rejected stating that i am a corporate customer and that a NOC is required from my company which was emailed to them. This is just harassment and unfair practice to try and retain customers. I requested vodafone to please send me an email explaining why they have rejected my request to which i was refused.

HOW DO YOU PLAN TO STOP THESE PRACTICES ?

Dear Sir,

I am jyotiprasad gogoi, one of the customer of "Vodafone" having a mobile number-[protected] suffering from the worse 2G internet services just because o[censored]seless "Customer Care Services'' and ''Internet Connectivity". I have complain many times regarding this matter, but till now not getting any positive response.

I need good connection from their. Because i pay for that. Hope you look after it.

thanking you

Jyotiprasad Gogoi
C/O Mrinal jyoti Goswami
H/O Dr. P. N. Uzir
House no 10
Naharani Path, Last Gate, Dispur,
Guwahati-781006. Kamrup(M) Assam

I just got missed calls from [protected] and called back without checking that its an internation number and they said they are from vodaphone care and i have won lottery of 25 lacs and later i need to call [protected] no and say you won 25 lacs and you been refered by vijay kumar .
When enquiring more they told they money will be give once i make call to above number .. I didnt called as looked a fake call from vodafone .

please someone help these mischif calls . what should i do ? these buggers to stop waisting my time

i am a blackberry phone user.and i have been using blackberry services provided by vodafone since the last few months in dehradun.according to this subscription money should not be deducted from the main balance except for a few exceptions which i am aware of..my balance is being continously deducted from the main balance since the 6th October,2011.I have called up the customer care about 5-6 times.all d settings on my phone were checked by the technical department..and they could not fine any fault .they lodged complints twice and after that i didnt get any calls from the backoffice to resolve my problem..and when i called them now they said the complaint has been closed because the backoffice has found some faults and the faults mentioned were the same as checked by the technical department when i had spoken to them.and there were no faults dat were found!this is just ridiculous how customer care can falsify information provided by the customer and nt solve a problem and nstead close a complaint wid false information!!

My number is registered with NDNC from past 2 years. from last 2-3 days I am getting marketing messages from different telemarketers. After reading all the necessary steps on TRAI's website about filing complaint I called Vodafone Customer Care to file a complaint on 19th Oct 2011 at customer care number 111 10:22 pm, customer care representative simply told me that my mobile phone number is not registered with their do not call database. I told him my number is registered with NDNC but the guy repeatedly told me my number isn't registered. However when I checked NDNC's website at the following link it says My number [protected] is Registered in NDNC Registry Database.
http://164.100.9.238/ndncregistry/search.misc
when I ask their representative to transfer the call to his senior he simply put me on indefinite hold so I have to disconnect the call. Now I wonder when my number is registered with NDNC how it is not in vodafone's database, when everywhere it is published that you have to register your number at NDNC how come vodafone says it is not registered with them. TRAI says register your complaint with your service provider and ask for a complaint number and when we do so we are discouraged by our own service provider executives....
I Hope Vodafone takes some action..

below is the message body which I received from telemarketer.

My Home Pay only 7000 now n rest in monthly installments.
Hero Group launches holiday Homes at Haridwar.
1/2/3/4 bhk [protected]@7.5 lac onwards.
Sms ICC to 54999

19 Oct 2011 @1:59
from : My Home

Respected Sir,
I have recharged internet connection on 15th OCT but not able to access to internet.Today I have asked vodafone customer care to provide internet connection but they did not respond to my complain. Please help to get internet connection settings so that I can easily access to internet.They are many more problems. My VODAFONE NUMBER IS [protected].