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Vodafone India Complaints & Reviews

1.8
Updated: Nov 15, 2025
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Vodafone India reviews & complaints page 12

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H
Hasina Syed
from New Delhi, Delhi
Jan 1, 2023
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Been getting SMS regarding deduction of 35/- as weekly subscription which I didn't subscribe at all. Kindly do the needful to stop this and refund my money.
Vodafone India customer support has been notified about the posted complaint.
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    P
    Patel Dhruv46
    Dec 29, 2022
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    I am using sim of Vodafone idea since Oct 2022, i am facing internet issue since February 2022 and no one is willing to slove my issue and also i raised many complaints but didn't get any solution. Below i am attached complaint number for your reference. So, it is requested to do needful.

    Thank you
    +1 photos
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      P
      priya.heda
      from Mumbai, Maharashtra
      Dec 27, 2022
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      I got a message from Vi saying:
      "
      Hello!
      Thank you for choosing to access Handset Inbuilt Games, You have been charged Rs. 25

      "
      This was when I did not opt for the service and neither did I authorize it
      Vodafone India customer support has been notified about the posted complaint.
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        W
        With sunny singh
        Dec 26, 2022
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        नमस्ते,
        मैंने मोबाइल नंबर के यूपीसी जेनरेशन के लिए लगभग 10 बार से ज्यादा 1900 पर संदेश भेजा है।
        मुझे हमेशा इस तरह के एसएमएस 1901 से नीचे के रूप में मिले थे।

        UPC को निम्न कारणों से उत्पन्न नहीं किया जा सकता: (1) आपके सेवा प्रदाता के साथ संविदात्मक दायित्व मौजूद हैं। अधिक सहायता के लिए कृपया अपने सेवा प्रदाता से संपर्क करें।
        कृपया जांच करें
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          B
          Baramappabc Barker
          Dec 26, 2022
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          My Vodafone SIM card is not operational since about two months. It says SIM access error and shows zero signals i.e, no calls, messages or data. I had also recharged it but it went useless.
          I have also tried contacting Vi customer care and follow their instructions, but the issue still isn't resolved.
          Please note that the issue is with our SIM only and not with the neighbors with same SIM in our area.
          Kindly see through my issue and resolve it as soon as possible, it's been so problematic for us not being able to use the SIM.
          Vodafone India customer support has been notified about the posted complaint.
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            G
            Gous Khaja Husen shaikh
            Dec 26, 2022
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            As i do not have network at my home i have so much issues because i am doing work from home and i need network on my sim every time i want the reason why i am not able to generate my UPC code
            Vodafone India customer support has been notified about the posted complaint.
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              N
              naveen171175
              Dec 25, 2022
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              Address: Vodaphone store at "Plot No A67 & 68, Ground Floor, Palam Extension, Sector 7, New Delhi, Delhi - 110075

              On 13th of Dec i had visited a Vodaphone store at "Plot No A67 & 68, Ground Floor, Palam Extension, Sector 7, New Delhi, Delhi - 110075", with request for issuing new prepaid SIM against my no [protected]. Store told me that i have to first take post SIM against my lost prepaid SIM and after 90 days i will be eligible for converting it to prepaid.
              I had agreed and provided the required document, Aadhar verification and paid initial amount.
              Since that day i am following on daily basis for activation of my SIM but no response received from customer care, i had visited 3 times to store and called multiple time to Ms Simran Kaur no [protected] also no response from store in charge Mr Sagar [protected].
              The overall experience is very poor and i will definitely port my no to other service provider, once it will be activated.
              Please look into the matter and do the needful activation of my SIN having no [protected].
              Also take appropriate action against poor response by your customer care staff.

              Regards
              Naveen Singh
              [protected]
              Vodafone India customer support has been notified about the posted complaint.
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                K
                Kareniy
                Dec 25, 2022
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                Recently few amount of money has been deducted from my account without my knowledge and permission. And displays as " thankyou for choosing to access contakt gaming services ." And then the next" Thankyou for choosing access to Telsync games " and then today it was " thankyou for choosing access to games and videos " . I mean what is going on scamming all the people for nothing. What the hell is going with this companies. Please fix this issue or its time to change the telephone service.
                +1 photos
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                  S
                  Sakshi Budhheshwar Dongre
                  Dec 24, 2022
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                  Hello!
                  Thank you for choosing to access Telsync Games,
                  You have been charged Rs. 10
                  Vodafone India customer support has been notified about the posted complaint.
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                    S
                    shanay sorathiya
                    Dec 24, 2022
                    Dec 24, 2022
                    This thread was updated on Dec 24, 2022
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                    Sim card not delivered

                    My new sim card is not delivered, i ordered at 22/12/2022 10:02 pm, now today is 24/12/2022 new sim card not delivered.and when i ordered it was showing the date 23/12/2022....
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                    D
                    DipeshJai14
                    Dec 23, 2022
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                    Vodafone — Deduction of money for renewal of games portal.
                    This happens every time I get a recharge. The money is deducted from my balance for renewal of games portal. I want to deactivate all of these unnecessary deduction from my balance.
                    Vodafone India customer support has been notified about the posted complaint.
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                      R
                      Rahul Honnungar
                      Dec 22, 2022
                      Dec 24, 2022
                      This thread was updated on Dec 24, 2022
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                      Address: Room No 6, Shri Ram Chawl, Near Gurudwara, Ketkipada, Dahisar East, Mumbai

                      My VI sim Stopped working, what should I do?? Please help
                      Vodafone India customer support has been notified about the posted complaint.
                      Went to VI store and got the sim replaced and was charged 100₹ for it. They said this charge is applicable for replacement, no matter what the reason is. Even though the sim was faulty, as it was working in other device and any other sim was in my device. So, replacing it solved the issue with 100₹ charge.
                      Replaced it from Vi store, near manav kalyan, Dahisar East for ₹100

                      Sim Stopped working - Comment #4077774 - Image #0
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                        R
                        Rajavel Rajendran
                        from Thoothukudi, Tamil Nadu
                        Dec 22, 2022
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                        I have a very low 4G network coverage of Vodafone in my location. Since I'm planning to change to a network with better coverage where I live I'm trying to port my current Vodafone number. But when I try to get UPC through 1900 it shows the quoted response.
                        "UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance"

                        Please help me relieve from this poor service of Vodafone India.
                        +1 photos
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                          M
                          Moutusi Sen
                          Dec 22, 2022
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                          Access Handset inbuilt games are activated and Rs 20 charged even though I have never requested
                          Vodafone India customer support has been notified about the posted complaint.
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                            A
                            Anbarasi A
                            Dec 22, 2022
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                            I have used my Vodafone number past 10 years, All my important bank accounts and other important are linked with my Vodafone number only. My incoming sms are barred even after recharged my number.

                            I raised complaints to customer care but they said it take 24 hours to resolve. After recharged my calls are working why incoming and outgoing sms not working. I haven't get OTP from bank because of this issues. Incase of emergency how can i get OTP because of this problem. I need sincere clarification and resolution for this problem
                            Vodafone India customer support has been notified about the posted complaint.
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                              S
                              Shambhavi Trivedi 1
                              from Lucknow, Uttar Pradesh
                              Dec 21, 2022
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                              This happens every time I get a recharge. The money is deducted from my balance for renewal of games portal. I want to deactivate all of these unnecessary deduction from my balance
                              Vodafone India customer support has been notified about the posted complaint.
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                                S
                                Sachin Srikumar
                                from Ooty, Tamil Nadu
                                Dec 20, 2022
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                                Resolved

                                My services are temporarily withdrawn,
                                I couldn't make phone calls and messages are also disabled.I had contacted the customer care several times but the problem is not solved yet.its been 10 days till now..And I wish this problem would be resolved as soon as possible
                                Dec 26, 2022
                                Complaint marked as Resolved 
                                Vodafone India customer support has been notified about the posted complaint.
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                                  N
                                  Dec 17, 2022
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                                  Address: House no-37/6, shastri Nagar, Tohana, district-fatehabad

                                  I am not able to generate upc.i tried 10 times.every time I replied from company.

                                  UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.
                                  +1 photos
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                                    J
                                    jay9596
                                    from Gandhinagar, Gujarat
                                    Dec 17, 2022
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                                    Resolved

                                    Hi,
                                    I have sent message on 1900 for UPC generation of Mobile number of [protected].
                                    i had always got this kind of SMS from 1901 as below.

                                    UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.
                                    Please check & give us solution for [protected].
                                    Thank you
                                    Dec 20, 2022
                                    Complaint marked as Resolved 
                                    Vodafone India customer support has been notified about the posted complaint.
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                                      S
                                      soumen seth
                                      Dec 17, 2022
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                                      Address: Nicodala quelimane

                                      International roaming activated on my no [protected] with balance 423 rs but no connection received from Vodacom africa tower is showing but incoming & outgoing not working
                                      Vodafone India customer support has been notified about the posted complaint.
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