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Vodafone India Complaints & Reviews

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Last updated Apr 24, 2024
Complaints 27108
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400013

Vodafone India reviews & complaints page 12

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A
Anurag2008
from Jalandhar, Punjab
Dec 16, 2022
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Sim card not activating

Hi my sim card is not activating. I tried to call at 59059 but it's not working. Kindly solve my issue as it is important for me. My alternative number is [protected].
Regards
Anurag...
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J
jay9596
from Gandhinagar, Gujarat
Dec 16, 2022
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UPC code

I have sent sms on 1900 for my VI number of [protected].
i got this kind of sms every time since 2 month as below.

UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance....
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R
Raviteja Chatta
Dec 15, 2022
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Unconsented activation of VAS

I have been recieving messages of Value Added Services (VAS) being activated, even though i have neither given consent for their activation nor sent any message for it.

Its really irritating being a long time customer of Vodafone now. I have lost a majority of my main balance already and Im looking to switch to another service provider....
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N
nitinsawant4
from Mumbai, Maharashtra
Dec 13, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not allowing to port my mobile to different service provider

Address:Mumbai

Whenever I tried to send SMS "PORT " to 1900, I receive following message. There is no outstanding amount against my number.

UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

I'll appreciate if this issue is resolved....
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S
smruti901
Dec 10, 2022
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Deducting balance without concerning customer

Hi,
Vodafone is deducting balance from phone balance without any concern of customer.

So, please look into the matter.

I am attaching the balance deducted message also "Hello!
Thank you for choosing to access Telsync Games,
You have been charged Rs. 5".

Thanks & Regards,
Amiya kanti karmakar
Phone- [protected]...
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A
Avesh Mhaskar
from Mumbai, Maharashtra
Dec 10, 2022
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Complaining about Extra Amount added in Bill

I have received a bill amounting to Rs. 630 for the no. 51717 for the month of Sept 2022 saying that i have called at 11.41 for 45 Min minutes. I nor and never called on such number. Customer service says that this is an Aistrologer Number, i never registered for value added services then how company added this number in my bill. How it is realistic that one can talk with this number for 45 minutes? Is its realistic? 51717 is an Value Added...
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S
Simran Jaisinghani
Dec 9, 2022
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Unfair deductions for downloading Telsync games

I have been charged for downloading ppu-game from TELESYNC-SOLUTION which i have never downloaded. Rs. 3 have been deducted from my vodafone account without my concern.and same deductions have been done previously for downloading contentDesc from SK_Mobi. I complained lot on your customer care but they not understand problem and also not resolved yet.I have searched on Google and I found and come to know this problem is of lot of people's.so...
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G
from Bengaluru, Karnataka
Dec 9, 2022
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Esim

Address:Bannerghata store

I learnt that Vodafone does not provide eSIM for prepaid service where as their competition Jio and Airtel provide eSIM for both prepaid and postpaid services.
Note Vodafone customer service operator cannot be reached directly. You will be lucky if they transfer to an operator. The operator has never been useful in any of my earlier experiences on issues like DND, bad service etc.

I called up customer service (CS) and...
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I got a message saying thank you for choosing to access handset inbuilt games you have been charged rs 25...
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V
vivek popalghat
Dec 3, 2022
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Bad service and support

Hello Team

Network is not proper in my area for VI so becouse of that i tryed to switch nw and send a pot sms but i am getting UPC cant be generated for the reasons There are subsisting contractual obligations.

Please check and let me know how can i resolved.

Thanks,...
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H
HBPATEL
Dec 3, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment details not update on time

We are monthly paid our billing payment, but from your end the details not update on time. last one year we are continue follow off for updating payment. till date our query not sort out.

Also, we are apply for change of RM because she is not answering properly.
Now we are also against mail payment details along with breakup.

we want to shift all our numbers....
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A
Anirudh Udupa
from Manipal, Karnataka
Dec 1, 2022
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Datapack Recharge expired without reaching limit

Hi Team,

I have a daily data pack limit of 1.5Gb. Yesterday i.e, on 30-Nov-2022, I got a flash message from the service provider (message that didnt get stored in my inbox) saying my datapack got expired at around 11:30 AM. Since I had an emergency and was working from hospital, I urgently needed a datapack and hence I recharged for Rs 29 at 11:53 AM on same day for which I was to get 2GB data valid for 2 days as per the VI...
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V
Vivm
from Deoli, Delhi
Dec 1, 2022
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Security deposit not refunded

In January 2020, MNP was made from Vodafone postpaid to Airtel prepaid but over amount of 284.42/- as security to be refunded in form of cheque.

Never received any cheque and was told by Vodafone customer care to wait till lockdown is over for cheque to be delivered.

Now contacted/replied on same email thread about a month back to send that cheque.. still this Vodafone team is playing the card of "we tried...
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H
hcx1vk
Nov 29, 2022
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Internet speed capping

VI is capping speed to 2 Mbps in my area. Its not even 3g. I complained many times but no solution. I want to VI to remove speed in my area....
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Hi
Vodophone compnay started deducting money as accessing charges for games world as detailed below :

15.11.2022 (02.08). Rs.10.00
15.11.2022 (07.14). RS.10.00
27.11.2022 (14.19) Rs20.00

I have neither opted nor using the site.why the charges mentioned above is imposed on me. If immediately the unnecessary charges made to me must be reimbursed to my account. Otherwise
I will have no...
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S
Sunil Dausa
Nov 28, 2022
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Number Port

I want to Switch from Voda- Idea to other Network but when I am trying to message on 1900. The Voda- Idea company not generating the UPC code. Company is sending message
"UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance."
Help me to get rid from VI company....
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P
parkalep
Nov 27, 2022
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Balance deduction

Without my request Vodafone India activated access of games world and access handset inbuilt games

I have not activated or requested any of the above services. Vodafone India has activated by themselves and deducted money of RS. 20 for access of games world and RS 25 for access handset inbuilt games
Also yesterday Vodafone India deducted Rs.5 for Sona jeeto contest 2 times. I have not requested for this then also they...
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A
Aparna Vemparala
Nov 23, 2022
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Handset inbuilt games charges

I received the following message from the above company
Heklit! Thank you for choosing access Handset inbuilt games. You have been charged ₹25/-
But i have not requested any such service....
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M
Mayur Halpati
Nov 21, 2022
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Internet speed

Address:Naroli Navagram Dadra and Nagar haveli

Internet Speed requirement for this Area plase improve speed...
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G
gk gowda
from Raichur, Karnataka
Nov 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

7703845708 he is cheating my money

Address:Union bank of India

2 thousand money cheating please help this website fake and fraud please don't trust this website my money loss I'm poor family garena id unsuspend lies tell cheating me confirmation amount Court amount lies tell don't trust anyone...
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