Vodafone India Complaints & Reviews

Respected sir,
I have received messages regarding charging of money for handset inbuilt games from vodafone india sim card ...
I didn't opt for this service..
Still they are charging me for it ... It has happened 4 time till now... I have been charged a total of 65 rs from my main recharge balance
21 nov(6 rs).. 7 dec( 25 rs)... 30 dec( 9rs)...2 jan(25 rs)...
I have attached the picture proof of the money charged from me...
Please look into this matter and refund my money at the earliest.
Thanking you

Hi,

I had made a recharge of 99rs on my number and after 3-4 days . They had deducted all my money.

Kindly refund my money

I have recharged for 99 rs a couple of days ago ... i didn't touched any unwanted links... but vodafone charged me 7 rs for playzone service and 25 rs for accessing contakt gaming service.. i need a clear answer for this cheating... please resolve as soon as possible

Have been deducted 35/- weekly for game subscription which I didn't subscribe at all. Please stop this and refund my money soon.

Been getting SMS regarding deduction of 35/- as weekly subscription which I didn't subscribe at all. Kindly do the needful to stop this and refund my money.

I am using sim of Vodafone idea since Oct 2022, i am facing internet issue since February 2022 and no one is willing to slove my issue and also i raised many complaints but didn't get any solution. Below i am attached complaint number for your reference. So, it is requested to do needful.

Thank you

I got a message from Vi saying:
"
Hello!
Thank you for choosing to access Handset Inbuilt Games, You have been charged Rs. 25

"
This was when I did not opt for the service and neither did I authorize it

नमस्ते,
मैंने मोबाइल नंबर के यूपीसी जेनरेशन के लिए लगभग 10 बार से ज्यादा 1900 पर संदेश भेजा है।
मुझे हमेशा इस तरह के एसएमएस 1901 से नीचे के रूप में मिले थे।

UPC को निम्न कारणों से उत्पन्न नहीं किया जा सकता: (1) आपके सेवा प्रदाता के साथ संविदात्मक दायित्व मौजूद हैं। अधिक सहायता के लिए कृपया अपने सेवा प्रदाता से संपर्क करें।
कृपया जांच करें

My Vodafone SIM card is not operational since about two months. It says SIM access error and shows zero signals i.e, no calls, messages or data. I had also recharged it but it went useless.
I have also tried contacting Vi customer care and follow their instructions, but the issue still isn't resolved.
Please note that the issue is with our SIM only and not with the neighbors with same SIM in our area.
Kindly see through my issue and resolve it as soon as possible, it's been so problematic for us not being able to use the SIM.

As i do not have network at my home i have so much issues because i am doing work from home and i need network on my sim every time i want the reason why i am not able to generate my UPC code

On 13th of Dec i had visited a Vodaphone store at "Plot No A67 & 68, Ground Floor, Palam Extension, Sector 7, New Delhi, Delhi - 110075", with request for issuing new prepaid SIM against my no [protected]. Store told me that i have to first take post SIM against my lost prepaid SIM and after 90 days i will be eligible for converting it to prepaid.
I had agreed and provided the required document, Aadhar verification and paid initial amount.
Since that day i am following on daily basis for activation of my SIM but no response received from customer care, i had visited 3 times to store and called multiple time to Ms Simran Kaur no [protected] also no response from store in charge Mr Sagar [protected].
The overall experience is very poor and i will definitely port my no to other service provider, once it will be activated.
Please look into the matter and do the needful activation of my SIN having no [protected].
Also take appropriate action against poor response by your customer care staff.

Regards
Naveen Singh
[protected]

Recently few amount of money has been deducted from my account without my knowledge and permission. And displays as " thankyou for choosing to access contakt gaming services ." And then the next" Thankyou for choosing access to Telsync games " and then today it was " thankyou for choosing access to games and videos " . I mean what is going on scamming all the people for nothing. What the hell is going with this companies. Please fix this issue or its time to change the telephone service.

Hello!
Thank you for choosing to access Telsync Games,
You have been charged Rs. 10

My new sim card is not delivered, i ordered at 22/12/2022 10:02 pm, now today is 24/12/2022 new sim card not delivered.and when i ordered it was showing the date 23/12/2022....

Vodafone — Deduction of money for renewal of games portal.
This happens every time I get a recharge. The money is deducted from my balance for renewal of games portal. I want to deactivate all of these unnecessary deduction from my balance.

My VI sim Stopped working, what should I do?? Please help

I have a very low 4G network coverage of Vodafone in my location. Since I'm planning to change to a network with better coverage where I live I'm trying to port my current Vodafone number. But when I try to get UPC through 1900 it shows the quoted response.
"UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance"

Please help me relieve from this poor service of Vodafone India.

Access Handset inbuilt games are activated and Rs 20 charged even though I have never requested

I have used my Vodafone number past 10 years, All my important bank accounts and other important are linked with my Vodafone number only. My incoming sms are barred even after recharged my number.

I raised complaints to customer care but they said it take 24 hours to resolve. After recharged my calls are working why incoming and outgoing sms not working. I haven't get OTP from bank because of this issues. Incase of emergency how can i get OTP because of this problem. I need sincere clarification and resolution for this problem

This happens every time I get a recharge. The money is deducted from my balance for renewal of games portal. I want to deactivate all of these unnecessary deduction from my balance