Claimed

Vodafone India Complaints & Reviews

1.8
Last updated Apr 24, 2024
Complaints 27108
Resolved
9560
Unresolved
17548
Quick Links
Statistics
Share
Contacts

File a complaint to Vodafone India

Having problems with Vodafone India?

File a complaint and get it resolved by Vodafone India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Vodafone India
Customer Service Contacts

Vodafone India Phone Numbers

Phone
+91 98 2009 8200
963
526
+91 22 7171 5000
890
568

Vodafone India Website

Vodafone India Head Office Address

Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India
400013

Vodafone India reviews & complaints page 9

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
My mobile No. [protected]. I received the message following message deducted Rs 25 from my account.

Hello!
Thank you for choosing to access Handset Inbuilt Games,
You have been charged Rs. 25
Your balance is Rs. xxx.
Point to be noted. Without customer knowledge or any service request the prepaid amounts are getting deducted. VI customer care executives are also not helping. Please resolve this...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kavitha suragani`
from Hyderabad, Telangana
Feb 8, 2023
Report
Copy

Payment of Amount for SIM Card

This is Kavitha, we have contacted the vodafone Agent for a SIM card for loan purposes, for getting the last 3 months bills in the month of oct 2022, we paid Rs. 770 for the concerned coordinator on 15th Oct 2022, in order to provide the last 3 months bills.(Previous month bills) for address proof.

SIN Number:[protected].

They took money from us and did not give any kind of bills nor they did not answer my calls,...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rimppy
from Assam, Uttar Pradesh
Feb 7, 2023
Feb 8, 2023
This thread was updated on Feb 8, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pack not received.

I recharged my vodafone number today with Rs.58 and the transaction was successful yet i didn't receive any message from Vi confirming it. Upon checking the balance it still showed zero. Please fix this problem asap....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sneh_Gupta
from Jammu, Jammu and Kashmir
Feb 7, 2023
Report
Copy

Port Out

I want to port out my number because I am shifting from another sate.. After I will send port out message this is the reply come from UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance. My VI number is : [protected] and alternate number is : [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vaishbond94
from Nagpur Urban, Maharashtra
Feb 6, 2023
Report
Copy

About getting refund amount of Rs 3099 prepaid recharge I have done on mob 8149814541

I am using vi sim from last 10 years, and i am using prepaid sim with mob number [protected] . on 26 june 2022 i had done the prepaid recharge of amount 3099 Rs with validity of 1 year with transaction id[protected] .with that recharge my recharge supposed to be valid from 26 june 2022 to 25 june 2023 but vi company terminated my sim service in the middle of the active prepaid pack on 4 oct 2022, after that i have reached to the vi outlet...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
smajaas
from Thiruvithamcode, Tamil Nadu
Feb 5, 2023
Report
Copy

Handset Inbuilt Games deduction

Dear Sir,

I got deducted Rs. 25 from my Vi account for handset games subscription and moreover I never ever subscribed any service additionally. So kindly arrange reimbursement and cancel the service request.

Thanks...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shravani1000
Feb 3, 2023
Report
Copy

Not able to make calls & internet shows e

Not able to make calls & internet shows e...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
suhanik
from Bhopal, Madhya Pradesh
Feb 2, 2023
Report
Copy

Cutting value added services charges that I did not request

Vodafone charges for value added services that I've not requested on my post paid bill for [protected].
They charged 249 rs. For some service that I've not opted for.
This has happened before too...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
yasshaikh7709
from Khadki, Maharashtra
Feb 1, 2023
Report
Copy

Handset Inbuilt Games

Address:Ahmednagar

I received the message following and deducted Rs 25 from my account.

Hello!
Thank you for choosing to access Handset Inbuilt Games,
You have been charged Rs. 25
Your balance is Rs......
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aryan Basar
Jan 31, 2023
Report
Copy

My sms service is barred without any valid reason

My sms service is barred without any valid reason
I can't message anyone though I've unlimited prepaid plan
I talk to customer care and lodged a problem but the issue is still the same
There is no response from the vi service center
Now I'm in utter distress please resolve my problem as soon as possible...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
chromie
Jan 31, 2023
Report
Copy

Unrequested charges

Hello, I did not authorize a charge for English Seekho - 7 days and I am being charged for this.

I was also charged for Sports Pack - 15 days

I was also charged for How to Videos

How do I stop this nonsense?...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
k2011
from Mumbai, Maharashtra
Jan 30, 2023
Report
Copy

GST bill not given

Address:Mira bhayandar

Hello .
My earlier complaint is not resolved till today do u wnt me to file a case for the same . Why are u not taking action on the concern people in your outlets who have not given me the GST bill till now ....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Vodafone Idea Limited (formerly Idea Cellular Limited), An Aditya Birla Group & Vodafone partnership, Suman Tower, Plot No. 18, Sector no. 11, Gandh

I am trying to port my number to another cellular network service provider. When I am trying to generate porting code I get the below message.
"UPC cannot be generated as there are subsisting contractual obligations with your service provider"
When I try to connect to their customer care they only tell few options which are recorded press 1, press 2, etc but they do not connect to the customer care executive. I want to port...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
k2011
from Mumbai, Maharashtra
Jan 28, 2023
Report
Copy

Gst bill not given even after request

Address:mira bhayandar opp shivar garden

Today on the (28 th Jan 2023 ) i purchased a MFI Doongle from Vodafone store at mira bhayandar store opp shivar garden and i paid 2000 rs as gpay and i had requested for a GST bill for this which the same but the store people said no for it, which means i have a product but without a bill and warranty this is harrassing a customer and cheating i wnt my GST BILL with a warranty letter...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kavitha suragani`
from Hyderabad, Telangana
Jan 23, 2023
Report
Copy

Payment of Amount for SIM Card

Dear Team,

This is Kavitha, we have contacted the vodafone Agent for a SIM card for loan purposes, for getting the last 3 months bills in the month of oct 2022, we paid Rs. 770 for the concerned coordinator on 15th Oct 2022, in order to provide the last 3 months bills.

SIN Number:[protected].

They took money from us and did not give any kind of bills nor they did not answer my calls, after taking...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I'm receiving some money deducted from your account messages from VZ-ViCMS for accessing (Telesync Games, Playzone, Handset Inbuilt Games) And I've been Getting these Messages from September 18 & my money is been deducted Which I didn't know till yesterday.
So I request VI team to please stop these scams. I don't know how this happened with me but please Help me in this I'm sure many people are facing these same problems......
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
TejasBishnoi
from Fatehabad, Haryana
Jan 21, 2023
Report
Copy

Unwanted and uninformed charges on my account.

Recently got a message saying that I have been charged with ₹25 for handset inbuilt games. But I haven't volunteered and nor did I agree that they would charge me for this. While trying to contact there customer support in any form of way the mostly transfer answered by automated robots. It is very frustrating and if this continues I will port my SIM to another carrier. They have the best possible customer care. They make their customer...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ASHVIN kakadiya
Jan 21, 2023
Report
Copy

Portability

Not able.to sand port massage..even after changing handset...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Arjun Lamba
Jan 21, 2023
Report
Copy

Sim sold by telling wrong info

A salesman from Vodafone named Rahul (idcard) available with me, has sold me Vodafone connection by telling weong details about the plan. He is now not responding and I'm struck. Please help....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
the Responsible
from Kochi, Kerala
Jan 21, 2023
Report
Copy

Unauthorised deduction of money from prepaid account against uncalled for services

1) On[protected] I received an SMS message "Hello! Thank you for choosing to access SONGS, You have been charged Rs.20"
2) Yesterday[protected], I received another SMS message "Hello! Thank you for choosing to access FUN PORTAL, You have been charged Rs.22"
I have never asked VI to give me access to any of the above services/portals, nor I have accessed them at any point of time. This is nothing but fraud and looting. The...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy