Vodafone India Complaints & Reviews

Transaction Details
Transaction ID: ICI1c47d595c6584eb1afee402e69716c37
Transaction Date: 10 Mar 2023, 04:19:51
Reference Id:[protected]
Mode: UPI ID (COLLECT)
Amount: Rs. 118.00
Status: COMPLETED
Error Message: NA

Payer Details
[protected]-
From: [protected]@indianbank
Remarks: OidViAppPRE[protected]@VodafoneIndiaLimited

Payee Details
[protected]-
[protected]@icici

Dear Customer Service Team.

I am a vodafone India prepaid customer. My mobile number is [protected]. My current balance is -439.88. I wonder, in prepaid service how is it possible to have a negative balance?

I do not want my balance to go below zero amount. Please turn off this negative balance facility with immediate effect.

Thanks,
Johnson.

I haven't activated any service.

I haven't requested for any service..

I visited the Vodafone store on 195, Venkatachalam Street, Mylapore, Chennai, Tamil Nadu 600004 on March 2nd 2023 to 1) change from Postpaid to Prepaid and 2) Change the name registered on the number from my name to my mother's name.

For Changing Postpaid to Prepaid, vodafone store employee asked to pay ₹100 for new sim card
For Changing the registered name, vodafone store employee asked to pay ₹450
For Postpaid bill payment, vodafone store employee asked to pay ₹350

The Vodafone Store employee asked to transfer a Total amount of ₹900 to his gpay 91-[protected]. And no payment receipt was given by Vi store.

When I called customer care, they said that for changing the registered name, it is only ₹50 and the new sim card is free.

I've mailed corporatecare.[protected]@vodafoneidea.com on Thu, Mar 2, 2023 ( service request number is[protected]. But still today refund has not been given. I've also shared the gpay transaction details over email.

Hello!
Thank you for choosing to access Handset Inbuilt Games,
You have been charged Rs. 25

Received this message.
Give my money back

They activited game . I didn't requested also and charged for that .many times this happened. Message i got was
Hello!
Thank you for choosing to access Handset Inbuilt Games,
You have been charged Rs. 25 .
Give my money back.
Fraud company.

I don't requested for any games. But the activeted inbuilt games. Hello!
Thank you for choosing to access Handset Inbuilt Games,
You have been charged Rs. 25
Give my money back

Unable to generate proting code and we are also submitted doc and noc but still not resolved.

Mobile number-[protected]...

I have converted my Postpaid VI number to a prepaid account a couple of months back as I had relocated to the UAE. I have raised multiple complaints on the chat support (Vi App) and contacted the local store in BTM Branch, Bengaluru. A Customer Care executive has helped in deactivating the Value Added Services Subscription ( Handset Inbuilt Games and Videos). However, I noticed that I am still getting charged for these services even after...

UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

I am nit able to generate upc code to switch my current mobile number to other network after sending request on 1900 and getting message that upc can not be generated.I am trying it since last few montha and same thing is working fine on my other service provider side.

Fraud 3000 ka kiya

I haven't applied for any value added services but still everytime I recharge with talktime they deduct money.
Please fix this!

Twice already my money has been deducted for this 'english seekho' to which I have never subscribed. It is very frustrating that I am messaging STOP and still no deactivation is happening. This is a terrible way to treat your customers!!!

Annoying VAS has been an issue in India and vodafone does not fall back on this. These services are being activated on my account without an approval. It's impossible for me to activate it since the number is only used for incoming SMSes. Vodafone needs to take a strict action against this and fix their issues ASAP:

I'm residing in Oman, we hold an Indian Vodafone sim which is linked to our pan and other documents. Unfortunately we are not able to receive any sms on the same. Kindly help us to resolve this issue. My phone number is [protected]

Dear sir / Madam,

I am Yatin Ram Karwal & using 2 mobile no of vodafone Idea [protected] & [protected] sending Porting message on 1900 but service to Porting has blocked by Vodafone Idea . whenever i send message to porting failure is coming. I have all visited Vodafone Idea store but executive are telling that try after 24 hours it will take but till date it is not stared . i can send message to everybody but only i can't send message to 1900

there is no network in vodafone idea in our area

Please start service of SMS for both no [protected] & [protected]

Dear sir
I used Vi prepaid sim card No. [protected], from few months I try to port another network. I send SMS PORT [protected] at 1900 sms delivered.
I can not received UPC code.
I received reply from 1901 That UPC cannot generated for the reasons (1) There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

I contact service provider more times. but there is no result. I visit Vi store but my problem is not resolved.
Kindly resolve problem as early as possible.
This is second time I registered complain. I call customer care more time. but problem is as it is.

I have been charged for the games service which i hadn't selected. The service was given without my consent and they are deducting charges from balance