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Vodafone India Complaints & Reviews

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Last updated May 27, 2024
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Vodafone India reviews & complaints page 9

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Vodafone is charging and deducted my money for games which I never asked...
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Address:Moradabad

In getting error there are substing with your services contact ur provider...
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I have been fraudulently charged for some game service that I never requested/activated. Will switch providers if VI continue to steal from me.
Message from VI as follows:
______________
Hello!
Thank you for choosing to access Handset Inbuilt Games,
You have been charged Rs. 25
________
This is for my prepaid VI number [[protected]]....
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M
muthunizar
Feb 9, 2023
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UPC code not received

I need to change my sim to vodafone to bsnl. I have request port many times and talking to customer care also. I haven't received upc code and customer support also very poor...
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B
Baxin
Feb 8, 2023
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Deactivate the Handset Inbuilt Games

Mob. No. [protected]. I had not requested any gaming service, But today I received message like "Hello!
Thank you for choosing to access Handset Inbuilt Games,
You have been charged Rs. 25 ".
It happened several times. Without any customer request, the services are getting activated and amounts are charged . Now the games is being activated and the ₹25/- got deducted.
Please deactivate such gaming portal useless...
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My mobile No. [protected]. I received the message following message deducted Rs 25 from my account.

Hello!
Thank you for choosing to access Handset Inbuilt Games,
You have been charged Rs. 25
Your balance is Rs. xxx.
Point to be noted. Without customer knowledge or any service request the prepaid amounts are getting deducted. VI customer care executives are also not helping. Please resolve this...
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kavitha suragani`
from Hyderabad, Telangana
Feb 8, 2023
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Payment of Amount for SIM Card

This is Kavitha, we have contacted the vodafone Agent for a SIM card for loan purposes, for getting the last 3 months bills in the month of oct 2022, we paid Rs. 770 for the concerned coordinator on 15th Oct 2022, in order to provide the last 3 months bills.(Previous month bills) for address proof.

SIN Number:[protected].

They took money from us and did not give any kind of bills nor they did not answer my calls,...
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R
Rimppy
from Assam, Uttar Pradesh
Feb 7, 2023
Feb 8, 2023
This thread was updated on Feb 8, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pack not received.

I recharged my vodafone number today with Rs.58 and the transaction was successful yet i didn't receive any message from Vi confirming it. Upon checking the balance it still showed zero. Please fix this problem asap....
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S
Sneh_Gupta
from Jammu, Jammu and Kashmir
Feb 7, 2023
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Port Out

I want to port out my number because I am shifting from another sate.. After I will send port out message this is the reply come from UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance. My VI number is : [protected] and alternate number is : [protected]...
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V
vaishbond94
from Nagpur Urban, Maharashtra
Feb 6, 2023
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About getting refund amount of Rs 3099 prepaid recharge I have done on mob 8149814541

I am using vi sim from last 10 years, and i am using prepaid sim with mob number [protected] . on 26 june 2022 i had done the prepaid recharge of amount 3099 Rs with validity of 1 year with transaction id[protected] .with that recharge my recharge supposed to be valid from 26 june 2022 to 25 june 2023 but vi company terminated my sim service in the middle of the active prepaid pack on 4 oct 2022, after that i have reached to the vi outlet...
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S
smajaas
from Thiruvithamcode, Tamil Nadu
Feb 5, 2023
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Handset Inbuilt Games deduction

Dear Sir,

I got deducted Rs. 25 from my Vi account for handset games subscription and moreover I never ever subscribed any service additionally. So kindly arrange reimbursement and cancel the service request.

Thanks...
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S
Shravani1000
Feb 3, 2023
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Not able to make calls & internet shows e

Not able to make calls & internet shows e...
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S
suhanik
from Bhopal, Madhya Pradesh
Feb 2, 2023
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Cutting value added services charges that I did not request

Vodafone charges for value added services that I've not requested on my post paid bill for [protected].
They charged 249 rs. For some service that I've not opted for.
This has happened before too...
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Y
yasshaikh7709
from Khadki, Maharashtra
Feb 1, 2023
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Handset Inbuilt Games

Address:Ahmednagar

I received the message following and deducted Rs 25 from my account.

Hello!
Thank you for choosing to access Handset Inbuilt Games,
You have been charged Rs. 25
Your balance is Rs......
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A
Aryan Basar
Jan 31, 2023
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My sms service is barred without any valid reason

My sms service is barred without any valid reason
I can't message anyone though I've unlimited prepaid plan
I talk to customer care and lodged a problem but the issue is still the same
There is no response from the vi service center
Now I'm in utter distress please resolve my problem as soon as possible...
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C
chromie
Jan 31, 2023
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Unrequested charges

Hello, I did not authorize a charge for English Seekho - 7 days and I am being charged for this.

I was also charged for Sports Pack - 15 days

I was also charged for How to Videos

How do I stop this nonsense?...
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K
k2011
from Mumbai, Maharashtra
Jan 30, 2023
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GST bill not given

Address:Mira bhayandar

Hello .
My earlier complaint is not resolved till today do u wnt me to file a case for the same . Why are u not taking action on the concern people in your outlets who have not given me the GST bill till now ....
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Address:Vodafone Idea Limited (formerly Idea Cellular Limited), An Aditya Birla Group & Vodafone partnership, Suman Tower, Plot No. 18, Sector no. 11, Gandh

I am trying to port my number to another cellular network service provider. When I am trying to generate porting code I get the below message.
"UPC cannot be generated as there are subsisting contractual obligations with your service provider"
When I try to connect to their customer care they only tell few options which are recorded press 1, press 2, etc but they do not connect to the customer care executive. I want to port...
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k2011
from Mumbai, Maharashtra
Jan 28, 2023
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Gst bill not given even after request

Address:mira bhayandar opp shivar garden

Today on the (28 th Jan 2023 ) i purchased a MFI Doongle from Vodafone store at mira bhayandar store opp shivar garden and i paid 2000 rs as gpay and i had requested for a GST bill for this which the same but the store people said no for it, which means i have a product but without a bill and warranty this is harrassing a customer and cheating i wnt my GST BILL with a warranty letter...
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kavitha suragani`
from Hyderabad, Telangana
Jan 23, 2023
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Payment of Amount for SIM Card

Dear Team,

This is Kavitha, we have contacted the vodafone Agent for a SIM card for loan purposes, for getting the last 3 months bills in the month of oct 2022, we paid Rs. 770 for the concerned coordinator on 15th Oct 2022, in order to provide the last 3 months bills.

SIN Number:[protected].

They took money from us and did not give any kind of bills nor they did not answer my calls, after taking...
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