Vodafone India Complaints & Reviews

My mobile number [protected] was falsely charged by Vodafone company in the name of "My delights powered deal" on 4th October 2022 48 rupees and today 13th October 2022 there is second time charged was 49 rupees.
Without any notice or any request for application for service how company can charge any amount of service from customer.
Kindly reverse it back to my balance otherwise there are lots of network providers which are giving better service and not charging any money extra in the name of service or VAS.

Hello Sir
My Self Harish Kumar Sharma
I was Generating UPC Code Last 3 Days But Not Getting Code showing this massage,
UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

Hello!
Thank you for choosing to access Handset Inbuilt Games,
You have been charged Rs. 9

What is this nonsense?

We have been taking services from Vodafone from past 1 year. When we choose to port our services to other service provider and had cleared our dues before hand they still haven't updated on the portal from their side. They have been really irresponsive from their side and the relationship manager which has been provided by the Vodafone has been very bad with the services i.e., Govind Nikam.
Due to which our business have been hampered as we work in a client centered services, behavior like this is not acceptable. We have been trying to connect from past few days but hadn't got any accurate answer for the same.
I would like to request Vodafone to look in this matter and do the needful for the same as soon as possible.

Date of the Incident : September 09, 2022
Client : Vodafone India
Description: There is no network coverage and compliant has been raised to Customer Care / Vodafone Appellate also but still there is no resolution done from Vodafone. Due to no network as a consumer i am unable to make or receive calls/ Unable to get OTPs/SMSs. I have been continuously complaining to Vodafone India but the service request numbers are also being closed without fixing or providing resolution.

UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

Espected Sir/Madam,

From 2nd Oct 2022. I was trying to get PORT code from Vodafone, for this I had sent message to 1900 PORT [protected] in response of this, I got message Cancellation message mentioning. “UPC cannot be generated for the reasons:1) There are subsisting contractual obligations with your service provider. please contact your service provider for futher assistance”.

Then on same day 2nd Oct 2022, I sent email to [protected]@Vodafoneidea.com mentioning my issue.

but till not resolve the issue.

I'm facing issues with this network and was trying to port/switch from Vi to other better network. Since its been 10days I'm not able to get UPC code while trying to port and getting "UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance."
I've seen lot many complaints against this similar issue. Telecom dept should look into this take necessary action on this ASAP.

Dear Sir / Madam,
I was using Vodafone Idea (VI) postpaid service (Rs. 299/- plan having two connections) for the last 15 to 18 months and even paid every bill amount regularly in time. In the months of July and August, I raised many complaints regarding network issues but it was not resolved. In the month of September, I ported out VI to take Airtel services. After that VI had sent a bill for my numbers [protected] of Rs, 352/- and [protected] of Rs. 705/-. Finding inline, I had paid a bill for [protected] on 28/09/2022 through the VI application for which I had not received any payment receipt yet. I had spent more than sufficient time repeatedly calling at VI customer care asking for payment receipt as well as justification for charging more than double of the monthly charges for my number [protected]. Every time they used to give different explanations without understanding my concern. My issue is not yet resolved and on 5/10/2022, Airtel has stopped service for my number [protected]. After fetching multiple complaints, on 6/10/2022, VI sent a revised bill of Rs. 30.38, that I paid on the same day for which again I had not received any payment receipt. Still after doing all this, no positive response from VI or Airtel to resume the service of my number [protected].
Request you to kindly look into the matter to resolve the issue.

I have taken VI 2999 plan for international roaming for 7 days in August ending. In september bill 2022 vodafone charged me with 11 k in bill. They told me I used data but in reality my intenet was off and I was using wifi.

During that time my credit limit was 6100 K and as per the customer care representative my services were barred when I reached my credit limit.
How come they charged me 11k when my credit limit was 6100 K, they are simply harassing me.

Vodafone customer care is not responsive, I've complain several times on VI app, twitter. They are forcing me to pay for something which I've not even used.

For the very first time when I contacted VI. agent told me that its a technical fault from VI and he raised the complaint #[protected] on 26th sept

Please help.

Dear Sir/Madam,
I am having a vodafone tower on my house roof top at Solan (H.P) for nearly last 15 years. For the last 2 years vodafone hasn't paid me the tower rent in my account which they agreed to pay at the time of contract. Despite making numerous calls to them, the issue hasn't been resolved and neither they are taking off the tower from my house.
Please suggest a most suitable method to resolve the issue ASAP.

Vodafone has started forced pop ups after every call and sms which is a huge disruption to a user's usage. I have DND activated and flash sms disabled and yet these pop up. Vodafone is using this to advertise their plans and value added services. This is not okay. I have reached out to their customer care as well and they said that this is done on purpose and they cannot disable it.

I am not able to close my mobile connection for Vi Account no. 73418386 as I have not been using this connection since July and was suspended due to non payment in August . I told vodafone people to stop the connection and I will make one month payment . They are not closing the connection and generating bill after bill even after suspension. With a malafide intension connection was reactivated on 29th September to collect dues from me . They are showing an outstanding of 3 months where I have not used the connection at all. I have visited their nearby store and talked on their helpline multiple times but there is nothing happening. I have been harassed regularly by vodafone collection executives as they are calling me on alternate number, sending SMS and whatsapp and even threatening mails to take legal action. please help.

I am really fed up with Vi India's customer care service. I just came to the UK on 9th Sep 2022, I recharge my Vi number with 295 Rs international roaming plan. However, the SIM didn't work, and not received any OTP during my bank transactions. I am, repeatedly sent emails from 26th Sep to date I didn't get the correct response. I am really worried because all my bank transactions OTP are linked with the same mobile number. I am really unable to do any important transactions (Credit card bill) for that I am paying extra late charges.
The service registration number is ROB-V[protected]
Again I am requesting Vi to issue 3rd party SIM replacement as soon as possible.

I had obtained two post paid mobile no of VI in March 22. Due to acute network problem in my area and after several complaint i applied for port for one of two post no ([protected]) and submitted the request through app to close/surrender 2nd post paid no ([protected]).

To my surprise, i started receiving calls from the month of Aug that i have not paid the bill for my one of post paid mobile no ([protected]), which i had already closed in May 22. Further, they are continuously generating bills on month on month basis and harassingly me with abusing language. I request not to call me again and again and close my no if not yet closed else i shall be forced to escalate the complaint to suitable higher level.

I am charged Rs.588 per month but data has not been working for more than 2 months. Raised complaint multiple times but no resolution.
I did not pay the bill because of this issue. Now the number is suspended because I didn't pay the bill.
Pathetic service. VI wants me to just keep paying them without Service.

I have never subscribed to these kind of games. [protected] is my number. Every month i am getting messages like this.
Hello!
Thank you for choosing to access Telsync Games,
You have been charged Rs. 10

I have never subscribed to these games.
But every month you are charging different amount for this. This is the message i got today.
Hello!
Thank you for choosing to access Telsync Games,
You have been charged Rs. 10

I have purchased a new prepaid sim card from Vodafone store, begumpul road meerut and I have paid Rs. 300 for my first recharge. Since yesterday my first recharge jas no done. The person in store whom I paid cash is not picking up my phone more responding to my messages. His name is Nadeem.

I can't send sms through Vodafone sim no [protected] and it shows error 29, and vi app also logged out automatically I tried to log in but I can't receive OTP.