Vodafone India Complaints & Reviews

My new sim card is not delivered, i ordered at 22/12/2022 10:02 pm, now today is 24/12/2022 new sim card not delivered.and when i ordered it was showing the date 23/12/2022....

Vodafone — Deduction of money for renewal of games portal.
This happens every time I get a recharge. The money is deducted from my balance for renewal of games portal. I want to deactivate all of these unnecessary deduction from my balance.

My VI sim Stopped working, what should I do?? Please help

I have a very low 4G network coverage of Vodafone in my location. Since I'm planning to change to a network with better coverage where I live I'm trying to port my current Vodafone number. But when I try to get UPC through 1900 it shows the quoted response.
"UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance"

Please help me relieve from this poor service of Vodafone India.

Access Handset inbuilt games are activated and Rs 20 charged even though I have never requested

I have used my Vodafone number past 10 years, All my important bank accounts and other important are linked with my Vodafone number only. My incoming sms are barred even after recharged my number.

I raised complaints to customer care but they said it take 24 hours to resolve. After recharged my calls are working why incoming and outgoing sms not working. I haven't get OTP from bank because of this issues. Incase of emergency how can i get OTP because of this problem. I need sincere clarification and resolution for this problem

This happens every time I get a recharge. The money is deducted from my balance for renewal of games portal. I want to deactivate all of these unnecessary deduction from my balance

My services are temporarily withdrawn,
I couldn't make phone calls and messages are also disabled.I had contacted the customer care several times but the problem is not solved yet.its been 10 days till now..And I wish this problem would be resolved as soon as possible

I am not able to generate upc.i tried 10 times.every time I replied from company.

UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

Hi,
I have sent message on 1900 for UPC generation of Mobile number of [protected].
i had always got this kind of SMS from 1901 as below.

UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.
Please check & give us solution for [protected].
Thank you

International roaming activated on my no [protected] with balance 423 rs but no connection received from Vodacom africa tower is showing but incoming & outgoing not working

Hi my sim card is not activating. I tried to call at 59059 but it's not working. Kindly solve my issue as it is important for me. My alternative number is [protected].
Regards
Anurag

I have sent sms on 1900 for my VI number of [protected].
i got this kind of sms every time since 2 month as below.

UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

I have been recieving messages of Value Added Services (VAS) being activated, even though i have neither given consent for their activation nor sent any message for it.

Its really irritating being a long time customer of Vodafone now. I have lost a majority of my main balance already and Im looking to switch to another service provider.

Whenever I tried to send SMS "PORT " to 1900, I receive following message. There is no outstanding amount against my number.

UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

I'll appreciate if this issue is resolved.

Hi,
Vodafone is deducting balance from phone balance without any concern of customer.

So, please look into the matter.

I am attaching the balance deducted message also "Hello!
Thank you for choosing to access Telsync Games,
You have been charged Rs. 5".

Thanks & Regards,
Amiya kanti karmakar
Phone- [protected]

I have received a bill amounting to Rs. 630 for the no. 51717 for the month of Sept 2022 saying that i have called at 11.41 for 45 Min minutes. I nor and never called on such number. Customer service says that this is an Aistrologer Number, i never registered for value added services then how company added this number in my bill. How it is realistic that one can talk with this number for 45 minutes? Is its realistic? 51717 is an Value Added Services provided by vodafone and i have not registered for the same. This is seems like fraud. Please do needful.

I have been charged for downloading ppu-game from TELESYNC-SOLUTION which i have never downloaded. Rs. 3 have been deducted from my vodafone account without my concern.and same deductions have been done previously for downloading contentDesc from SK_Mobi. I complained lot on your customer care but they not understand problem and also not resolved yet.I have searched on Google and I found and come to know this problem is of lot of people's.so please look in to the matter deeply.

I learnt that Vodafone does not provide eSIM for prepaid service where as their competition Jio and Airtel provide eSIM for both prepaid and postpaid services.
Note Vodafone customer service operator cannot be reached directly. You will be lucky if they transfer to an operator. The operator has never been useful in any of my earlier experiences on issues like DND, bad service etc.

I called up customer service (CS) and also talked to their CRM Sunil about eSIM. I would say the call was not quite courteous. Sunil said visit nearby VI store and they would 'take care of it'. I went to nearby store and the guys there completely rejected/trashed the claim of sunil. I went back home and called CS again. Now, the CS said go to store and call from there to CS. I did the same on conference call with store guys... This time operator said, since he handles only prepaid he said I have to talk to post paid customer service. By this time, I had made 4 visits to store and 4 calls to CS. Great... Right... I understood this was going nowhere. I walked down to Jio store near by and signed up for transfer/porting my number from vodafone to Jio after 12 years. I lost about Rs 3000 of my prepaid balance at Vodafone. However, the Jio store guy was a down to earth guy without these fancy uniforms and took care of the porting. I have also got my wife's number transferred from vodafone to Jio.

I got a message saying thank you for choosing to access handset inbuilt games you have been charged rs 25