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Vodafone India Complaints & Reviews

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Last updated Apr 24, 2024
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Vodafone India reviews & complaints page 13

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S
ShraddhaZ123445
from Mumbai, Maharashtra
Nov 19, 2022
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Harassment for wanting to port out of Vodafone

Address:Mumbai City, Maharashtra

I am trying to port out my number and I was on the family plan with my now ex husband. I was also having privacy issues. I called Vodafone mentioned gave my reason. They said I’m a secondary. I asked to switch me. I got the msg that I’m now on the individual entertainment 401 plan. Then they started calls repeatedly asking for reasons and telling me i can’t port out for 90 days, that I signed that, all Lies. Then they said I will get...
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S
Sahitya sahu
Nov 16, 2022
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Wrong operator selected while recharging

I want to recharge on my airtel operator but phonepe automatically selected vi then i recharged and recharge wal successfully done and i didn't recieved any benefits on my airtel no. I want refund...
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K
Kunika Gandhi
Nov 14, 2022
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Recharge

My recharge is showing successful but not activated in my account. Rs 19 money also deducted but still not received the offer...
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J
Jidhinj
from Palakkad, Kerala
Nov 10, 2022
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Recharge reversal

I have accidentally recharged a wrong number ([protected]) instead of ([protected]) 10/11/2022 From Vodafone website.

I am looking forward to help regarding reserval of the same.
Reference no: PRE[protected]

I have attached the screenshot of the recharge Details and provided the reference number as given by their operator

I tried to contact on 199 but as per customer care executive they...
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M
MG Ansari
Nov 10, 2022
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Company not providing porting code for my number

Since Vodafone is not able to provide data service to my location i am trying to port my number to another cellular network service provider. When i am trying to generate porting code i am getting below message.
"upc cannot be generated as there are subsisting contractual obligations with your service provider"
Vodafone service desk is unable to provide any solution and there network service is worst after there coloration with...
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N
neelamsh88
Nov 10, 2022
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Unwanted charges

In my Oct 2022 bill there is too much heavy unwanted charges added. as per bill you show 189 international sms on 10/10/2022 & charge will be 945/-.

Is it any logic??? are you out of your mind??

Who will put 189 sms in 1day???? & i am not sending or received such type of international sms.

Please revised my bill asap. after that i will paid it. in that if my phone cut i'll close your vodafone...
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S
Satya Pal Mago
from Delhi, Delhi
Nov 10, 2022
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Slow speed

Address:Agra india

Vodafone speed is slow many times though it’s network is 4G and recharged yesterday
Sometime I feel to change it to another network, it is irritating it’s net is working as 2 G, can Vodafone look into this and reply / whattsup on my mobile
Sp mago
Surya nagar agra up 282002
Mobile [protected]...
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R
Ramthana
from Aizawl, Mizoram
Nov 10, 2022
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Stop cut my balance

Address:Aizawl

I got charged for downloading a ppu-game from TELESYNC-SOLUTION, which you never downloaded. Please stop this, my balance is being cut off...
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K
Kit_boy
Nov 8, 2022
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Unfair Deduction of Money

Rs.25 has been deducted from my balance saying that I accessed some handset inbuilt games. I had never accessed any such things and now I am left with only Rs.5 in my account.

I need my amount to be refunded!!...
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D
diff_2013
from Pune, Maharashtra
Nov 8, 2022
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VI App crashes

Hi,
I have been using VI app to manage my prepaid profiles for past year or so. The app forcefully updates itself. The recent update v9.8 crashes and the icon disappears from the home screen on my redmi android phone.
I reported this issue with screen recording to vi support.
They are fooling around. They are not ready to solve the issue.
They want me to test it out in another phone but no one is obviously ready...
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T
Trupti4
from Pune, Maharashtra
Nov 4, 2022
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Deactivate game portal

I have not activated any game portal on my mobile but still the amount of activation is been deducted from my number. Can you please help me with this problem? Waiting for your reply.....
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V
Vaibhav090993
from Ahmedabad, Gujarat
Nov 4, 2022
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Unauthorised charges

500 Rs in the name of value added services which were not subscribed are charged...
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V
Vaibhav090993
from Ahmedabad, Gujarat
Nov 4, 2022
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Unauthorised charges

In the name of value added services around 500 Rs had been deducted from my account...
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J
Jamshid Dalal
from Koregaon, Maharashtra
Nov 2, 2022
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Blocking porting out despite paying advance payment citing false contractual obligations

I sent a port out SMS to 1900 on 31/10/2022 at 10:24 AM followed by 44 sms messages until 02/11/2022. There is a standard false message stating that UPC cannot be generated for the reasons:(1) There are subsisting contractual obligations with your service provider. Advice payment of Rs. 900/- was made on 31/10/2022 at 10:31:34 AM duly acknowledged by Vodafone India vide their Email dated 31/10/2021.
Thereafter on 31/10/22 at 09:07AM...
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R
Riya9876
from Surat, Gujarat
Nov 2, 2022
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Money fraud

Website:+91 85109 04269

He called me by telling that he is from consumer complaint and he wants to help me in my fm mall task fraud ...he said that i will get my money back before 8:30 pm but i need to do some formalities to make the legal agreement...and said that i need to pay 10% of loss amount to him as charge of legal agreement...as soon as i did money transfer now the phone is coming switched off and the Whatsapp number is also inactivated...please track this...
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H
Halpati Mayur
from Powai, Maharashtra
Nov 1, 2022
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Internet speed

Address:Navagram,Naroli, Dadra and Nagar haveli

Internet not working properly...
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P
Puneet@124
from Ludhiana, Punjab
Oct 31, 2022
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Money deducted

Address:India

Without any reason deducted my money every month refund my amount...
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M
Mm9707
from Pune Metropolitan Area, Maharashtra
Oct 23, 2022
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Harassment by VI customer care after port out request

I had initiated a request to port out of my Vodafone Idea number
Since then I have been receiving a call from the company every hour. Every time I need to explain the same reasons why I am porting out, and the customer service agents start cross questioning me on why I am doing it, start requesting to give them a last chance, giving unnecessary discounts
Several times the call just drops from their end, and I have to repeat...
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A
AmirtharajQA
Oct 22, 2022
Nov 4, 2022
This thread was updated on Nov 4, 2022
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Money was deducted but recharge was unsuccessful - Not Refunded Yet

I was experiencing this issue for the second time, where money was deducted from my account towards recharging the prepaid no.[protected], But it was unsuccessful. As you have mentioned on your website under FAQ, I had waited for 7 days to avail the refund on my account. But it was never refunded. Again on 7-OCT, I have initiated a transaction to recharge the prepaid no.[protected], But again recharge was unsuccessful and no refund yet... I...
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I had raised a company with Vodafone IN about my International calling and messaging services being barred.
It has been almost a month now with no solution.
Customer care executive just say that it's being worked on, and reply once in a week.
When I ask them contact details of superior to escalate my complaint, they do not provide me they.
They even asked me to recharge my number with Rs 150 to solve the problem,...
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