Vodafone India Complaints & Reviews

Dear sir,
I have purchased Flipkart gift card worth Rs 14500 @ Rs 13920 on 27/03/2024 through Vi shop but the transaction is cancelled and also payment is deducted from my account and showing refund successful in my vi app but i have not received the refund yet.
Kindly look into the matter and issue me refund as soon as possible.

Vi Mobile number - [protected]

UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

Hi
I was holding Vodafone Idea postpaid number [protected].
Against which I paid security deposit amount at the time of taking my connection.
Since I Ported out of VI, I have not got my security refund back.
Please resolve else I will have to take strict actions in consumer court.

Please provide UPC code [protected]

UPC cannot be generated for the reasons: (1) There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

My delight recharge subscriptio-Rs49 deducted-[protected].
I have NOT taken

I have received a msg regarding deduction of rs. 49/- towards activation of mydelights, whereas I haven’t activated any such vas. how do I deactivate the same and also get the reversal of the deduction?

Worst network of Vodafone Idea in Mumbai since more than 8 months as they are unable to solve network issue and keep on promising that we are working on it.

No 5G and charges 4g prices and giving 2g data and netwoks

Cannot generate UPC CODE

Dear Vodafone
When I am trying to generate UPC code from my Vodafone prepaid number, getting MSG
"UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance."

Kindly resolve my issue ASAP

Regards
Yousuf
[protected] (Vodafone prepaid number)

I am facing problem to generate UPC code on my vi mobile number [protected].

On UPC code generation time showing problem -- #UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance."

So please solve my problem and remove any contractual obligations and generate my UPC code.

My mobile no. [protected]
Email ID. [protected]@gmail.com

Had signed up for a new connection in October '23, a data card with the Vi datacard device for which I paid 2000 in addition to SIM charges. In november I did not use it much but in December '23, the data card was not functioning at all. It just connected for 10 minutes and dropped off.
During the flood period I faced numerous difficulties due to lack of service from this data card. I had raise not working complaints and it was auto acknowledged but no rectification was done.

Subsequently, when the bill got generated by end of December, I requested for cancellation of the data card. Again, no response from customer service.

They sent my details subsequently to collection team and started harassing me constantly. I told them how I can pay for a service that never worked properly; complaint was not addressed properly too not responded.

Now another bill had been generated for Jan '24 for which I have not used the device, did not even switch it on. Need them to cancel the sim and reverse all false charges

Since vodafone is not able to provide data service to my location i am trying to port my number to another cellular network service provider. When i am trying to generate porting code i am getting below message.
"upc cannot be generated as there are subsisting contractual obligations with your service provider"

Hello, I have a Vi Prepaid number, and I have been using it for several years. It is the number that is linked with my Aadhaar and banks. Unfortunately, I have lost the SIM card and I am abroad at the moment. I will need a replacement SIM card at the earliest, and I can share a signed affidavit stating that my mother can pick up the SIM card. Could you please share the steps I can take to ensure I get a SIM card with the same number?

Thank you.

Hi sir, iam trying to port out my Vi sim number last 2 month but when I am sending the port message to 1900 then he reply only this message
UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.
Please help me
My Vi No.[protected]

Hi sir, iam trying to port out my Vi sim number last 2 month but when I am sending the port message to 1900 then he reply only this message
UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.
Please help me

Request you initiate reimbursement or recharge in the correct number .

Meanwhile I have also shared MSG on 51619 for WRR service as follows WRR [protected] UPI/P2M/[protected] xxxxxxx( number share on complaint I'd).

Wrongly recharged mobile number :- [protected]
Correct number :- 95*****#( number already shared on mail..)
Transaction amount :- 2999
Transaction date :- 28/10/23
Transaction details :- UPI/P2M/[protected]

I was in a text chain on [protected]@vodafoneidea.com. Now it says e-mail can't be found.
Can you please update me on the status of my request. I've been trying for almost a week. Please delink my number ie. [protected] from family plan. I've followed the steps you've mentioned and there's no such option in the app to delete number from family plan.

I'm unable to send or receive messages from my new phone. I took a new SIM with my existing phone number as my new phone was not detecting the old sim.
With the new SIM, I'm able to receive/make calls, but not send/receive text messages. I do have sufficient unlimited balance!

Hello VI,
Kindley look into this, I've made mistake while recharging my phone no I've just chosen wrong no, so help me in reversing my recharge. I've complained everywhere like twitter and Gmail but i didn't get any help from over there.

these are some details

Wrong no: [protected]
Transection id:[protected]
Correct no: [protected]
Recharge cost : 459rs