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Vodafone India Complaints & Reviews

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Updated: Apr 2, 2026
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S
sonia rawat
from Rewari, Haryana
Jan 4, 2011
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Address: Delhi

Dear Sir,

I was using vodafone mobile no.[protected] from last 8 years. I was abroad for 6 months (from June 2010 to 12 December 2010). When I was in Amsterdam on 13th of December my sister recharged my mobile number with Rs.1000/- and I used my phone in Amsterdam airport and after coming back to India my phone was working. Then suddenly on 17th December all the outgoing calls were stopped. I can receive the calls but I can not make any call. I called customer care and they told me that my problem will be sorted out within 24 hrs but after 24 hours I was not able to make any calls and even incomings were stopped. So I went to Vodafone store at Rajeev Chowk metro station and they told me that I have not submitted my verification papers that is why my phone has been blocked then on 22nd December I submitted all my papers, they told me that my problem will be solved within 48 hrs but after 48 hrs problem was not solved. Then again I went to vodafone store and they told me that my account has been activated but my sim card has spoiled that is why I am not able to use my phone and I have to buy new sim card. That time sim card was not available in their store so I went to Paharganj vodafone centre and the executive there told me that my phone has been blocked and it has been transferred in company's name because I have not recharged my account in the last 6 months and the money around Rs.550/- has been forfeited by the company. According to him sms has been sent to me on 8th December that if I will not recharge within 48 hrs they will block my phone. Since I was abroad I have not received any such sms.

I was surprised to know that if they sent me a message on 8th December and according to that my phone has been blocked on 10th of December then when my sister recharged with Rs.1000/- why they accepted it and how I was able to use the phone abroad and for 3-4 days after coming back. And without informing me anything they just forfeited my balance amount.

One more thing why customer care is not able to give me satisfied answer? I have talked with customer care, with Rajeev Chowk Metro Station store executives and with Paharganj Vodafone store executive and all gave me different reasons.

I was not expecting this from such a big company since I am Vodafone customer from 2002 and had never faced any problem before that.

I request you to look into this matter immediately so that I can use my Vodafone number since I have given this number to all my friends and relatives.

Thanking you

Sonia Rawat
Mobile no.[protected]
Landline No.[protected]
Email id [protected]@yahoo.co.in
Aug 13, 2020
Complaint marked as Resolved 
I recently recharged my vodafone number n just 2 days after that my balance disappeared I don't know what just happened but when i tried to search on self help i.e on last 3 activities it says Rs.33.00 : DA: 1 Forfeit. Can you give me damn explanation for this !!??? What the hell have i done to say Forfeit?
I recharged my vodafone number ([protected]) with Rs.38/- (100 local minutes) on 31st september 2015 & when i called my friend today it says that only Rs.10/- is available & kindly recharge with more amount to continue the service. I don't know what happened but when i tried to search on self help i.e on last 3 charges it says Rs 72:00 : DA: 1 Forfeit. Can anyone give me explanation for this ??? What i did to say Forfeit?


Pandurang.[protected]@yahoo.com
I have a plan of 509 with data pack and unlimited calls and recently my balance got deducted around Rs. 15/- in past week for reasons unknown to me and in last 3 deduction I could find some miscellenous deduction of Rs.7/- as DA:6 Forfeit... Now what on earth is that thing and why has Vodafone deducted my balance without any purpose?
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    F
    from chennai
    from Mumbai, Maharashtra
    Jan 3, 2011
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    Address: Chennai, Tamil Nadu

    Don't buy Vodafone connection -
    I got a new vodafone sim 3 days ago. But I am still not able to use it. Because it says 'inactive sim' when it is inserted in the phone. When I called customer service. I spoke with 4 different agents. One of them said that a complaint will be taken. Another agent asked me to change some settings since everything was 'fine' and 'active' according to them. And the third one said that they generally don't activate till they receive the proof. Nobody really wants to help. It's just an eyewash. They are just repeating a list of solutions that is on their script. I still can't use it.
    From Chennai.
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      R
      ranmal
      from Delhi, Delhi
      Jan 3, 2011
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      Address: Ahmedabad, Gujarat

      I have purchased Nokia E5 on 1st January 2011. Vodafone has an offer 2GB / month data usage for 3 months. My Mobile number : [protected].

      I have registered the service through the instructions that I have recived after sending the IMEI number to 111. I got the message that you have successfully activated your scheme but still i have to bear the charges even for the surfing. I speak to customer care also and he also said that your scheme is successfully activated but when I visited to Vodafone center their they told me that their is no scheme activated on your number. I didn't understand the two different reply's from the vodafone customer care executives/members.

      So, I request to have some solutions in this matter.

      thanks and regards,

      Ranmal Patwari
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        D
        deepavali_2011
        from Mumbai, Maharashtra
        Jan 2, 2011
        Resolved
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        Resolved

        Address: Mumbai City, Maharashtra

        Hello Madam/Sir,

        This is related to My Vodafone prepaid card no.[protected]. I have a complaint regarding this particular Sim Card that they have charged me negative amount of (-1153/-) unnecessarily, saying that I have downloaded something from my cell but i dint take internet facility On my cell. i was called up to vodafone customer care and given request for this particular issue but they dint fulfill my request so I want that you take the action against this issue and reverse this amount and show me the balance of Rs. 16/-which was there in my cell earlier. I am troubling from this issue, I am not able to call anyone and also cant send any messages to anyone.

        kindly do the needful at the earliest .

        regards,
        Deepavali Vankalu
        [protected]
        Aug 13, 2020
        Complaint marked as Resolved 
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          S
          sparktopaz0613
          from Valpoy, Goa
          Jan 1, 2011
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          Address: North Goa, Goa

          Sir,

          I am using Vodafone service since last 3 months and since I was not interested in anything other than making/receiving calls, I registered for 'Do Not Disturb' with the service being effective as of 13/11/2010. But, despite this registration, I continue to receive messages.

          Following are the senders:
          TA-MF-STOCK ([protected]); 30-Dec-2010 at 12:16 p.m.
          TA-Dr. TAMBE ([protected]); 31-Dec-2010 at 09:39 a.m.
          TD-HAIR SOL ([protected]); 31-Dec-2010 at 14:57 p.m.
          BL-APEX HOS ([protected]); 01-Jan-2011 at 20:28 p.m.

          I would like to know what steps need to be taken from here on.

          Vodafone — disregard of the DND service

          I had activated the DND (do not disturb) service on 18/11/09 for my vodafone prepaid no. [protected]
          i was not receiving calls after 45 days of activation. but recently from the past 15 days i have got promotional calls quite a many times the record of which i have in my mobile. i also have the sms which they had sent regarding the activation of the DND service. i am a doctor by profession and i dont have time to attend these useless calls. when posted a complaint at the vodafone care they say it will not happen again. but the same story repeats. please guide me what to do in such a situation. is there nobody who can screw these mobile operators, since thousands of complaints have been posted on the internet for these grievances. kindly take account of the complaint and please warn these mobile operators for these irregularities. hoping for the reply as soon as possible. thanking you.
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            H
            hafizsaifullah
            from Chittaurgarh, Rajasthan
            Dec 30, 2010
            Resolved
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            Resolved

            Address: Uttar Pradesh

            Dear Sir! I want to state that I'm F.A. Hafiz and I'm a defence personnel presently posted in Agra base. I applied for Hutch SIM in 2005 and was allotted with mobile no. [protected]. I was using the same for my day to day use. After that I converted it for lifetime my recharging of Rs. 1000/-. Since I'm a defence personnel so I have to go to various places on attachment bases. Likewise, I was attached in srinagar J&K for sometime but unfortunately this SIM was not working there. After return from my attachment from forward base I was shocked to know that my mobile No. has been allotted to somebody else. I'm surprised that How can an esteemed organisation like urs can do this!.

            Therefore, it is requested to investigated into the matter so that my Mobile No. is re-activated again.

            Thanking you
            Aug 13, 2020
            Complaint marked as Resolved 

            Vodafone SIM — can you help why should not your name of style compony as voda fone in srnager circle

            respected, sir .with due respect your good self, that i mohmad maqbool bhats/o gh. mohmad r/o munawar abad srinager kahmir. i have submitted my form at your respective dealer shopekeeper hawal the name of style as his sing borad as lal puri, last month and said dealer gave me the wrist watch and voda fone no as shown in side that pack as it[protected], can you please explain me why should not recived the siad sim still yet, i am a citizen of india and also inhibtantant of said mohala since brith and now i am goin in age of 87 years i am a rtd govt empoly; plz take nessry actoinand give us reilf. thanking/ sh, m, maqbool bhat

            Vodafone SIM — caller name not displayed

            Dear Sir,


            Any one call to my mobile his number not displayed it display onle CALL

            Regards

            Hema Suresh K

            NO- [protected]
            I have the same problem too. Any solution?
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              P
              Priyanka Goyal
              from Mumbai, Maharashtra
              Dec 30, 2010
              Resolved
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              Resolved

              Address: Mumbai City, Maharashtra

              I have applied for conversion on 26.12.2010 of my existing vodafone prepaid no [protected] into postpaid no of vodafone BPCL corporate plan 199+special talk in Ghatkoper west store of vodafone. The sales representative stated that it is compulsory to apply for normal postpaid plan first and then only your no will be converted into corporate plan and asked for BPCL documents as BPCL ID card BPCL three months salary slip, pan card copy and voter ID card copy. I submitted all documents on store and forwarded salary slip through mail and paid Rs 99 as SIM charges and collected the SIM. It was told that the sim will be activated in BPCL corporate plan within 48 hrs. Today is 29.12.2010 and when it was not activated I called up in vodafone care, from there I came to know that Corporate sim is free of cost and sales representative should not have asked me to pay anything for the SIM and also they have not recevied any request for conversion into BPCL corporate plan and they have received request for normal postpaid plan only.

              My prepaid no is not converted into BPCL corporate plan till date.
              I am cheated with Rs 99 by Vodafone sales representative in wrong way since corporate sim is free of cost.
              They are asking me to submit all the documents again which I have already submitted.

              Regards,
              Priyanka Goyal
              Assistant Manager
              BPCL
              Aug 13, 2020
              Complaint marked as Resolved 

              Vodafone — wrong way of sales

              The following incidence has taken place while by dealing with vodafone.

              I was prepaid customer of vodafone and then I have received a call from their marketing department regarding pre-paid to post paid migration. my prepaid call charges were as follows.
              1) 1 rs STD
              2) 0.30 local sms charges
              3) 0.30 local vodafone to vodafone call charges..

              The marketing executive has informed me that my call charges will be as follows and plan will be 299 mm plan . (i.e corporate 299 plan)

              1) 200 msgs free all over india after that local messages will be charged as 0.30 RS
              2) 600 vodafone to vodafone free minutes and after that 0.30 RS call charges
              3) STD charges will be 1 rs.

              So i have pain 400 rs deposite and i have activated that 299 mm plan. and for this plan i got the confirmation from agent, the sales executive and from the person who has given confirmation of my address.

              4 days later their customer care has called me for and they said there is no plan as such as 299 MM plan and they have inquired about who was that sales executive etc. and then i have received following mail from them I am attaching that mail also.

              >>>>>>>>>>>>>>>>>>>>...
              Dear Mr.Arpit Patel,

              Thank you for your email dated 12/04/2008 about tariff plan.

              We regret to inform you that we will not be able to activate the tariff TALK CORPORATE 299 on your Vodafone account as the same is not applicable on your account.

              We would like to inorm you that on going through the details it was noticed that the company your working for has no tie up with vodafone hence we will not be able to provide the corporate plans.

              In case you need further assistance, please do call or email us. We'll do our best to assist you.

              >>>>>>>>>>>>>>>>>>>>...

              After activation this plan assuming that i got the correct plan i was making calls and that has costed me a lot . moreover the process of communicating same is time consuming and stressfull for me. especially this i can take liberty of saying that this is cheating to me. they are trying to sell something which they dont have it. my pain is now i can not go back to the prepaid by having same number. The fact is that i have my mobile number and which is spread across the globe so i dont want to change. is there a way using which i can take any legal action.

              In India there is any provision that i really can raise my voice and i can save many people . (This incidence is a real pain) because i have lots of things to do other then doing interaction with the customer care department.

              money is not a matter this is matter of freedom, trust and commitments. when someone is not doing their job properly then why should i pay for that . why should i got throght all the pain.

              take this as an exaple . you go to some shop you pay for car and instead of having new car some one gives you cycle and say this is what we have . we dont have facility of selling cars so we are giving you cycle.

              same this has happened with me a prepaid customer who has managable bill and low call rates . marketing team came and said we will give you cheper rate and then after paying for it i got wrong plan and now i m paying a lot and can not go back to prepaid with same number.

              Who is responsible for my trouble who will pay for the pain and mentale stress that i am going through.

              If any one who is reading this has any suggestion then please write to me at arpit.[protected]@gmail.com.

              I am ready to go by law in this case if this can really help other people or save other people. and i can give you some more details and if i can publish this case to media and i can raise my voice then it will be the great.
              one more thing i want to add here, i am tring to get wots the local call rates of Vodafone but they havnt puted that information anywhere. tehy are just trying to make us fooool.

              Vodafone — fraud plan

              dear sir,
              few months before i have got the vodafone connection. later on the bill amt has been increased.i complain the same to vodafone gallery borivali(w) n they gave me zero rental plan for 3 mts. but have not got the same.when again went for complain they say to contact customer care. no response from there also. i didnt pay the bill and got the notice from advocate.while solving the problem they were rude.pl take the strict action against them.
              thanking you,
              amit mirani [protected]

              Vodafone — Fraud sales

              Hi Team,

              This is to inform you that the inconvenience I faced due to appalling services of Vodafone.

              The first incident :- The sales team chased me to sell one more post paid connection. I explain them that I would not require as I am already using two connections.

              The person Mr. Misra said that the connection will be automatically deactivated within 2 months and all plans will be transferred to the old phone number. Somehow I got convenience and agree for new connection.

              The new connection (I do not remember the correct no for that) not got deactivated as suggested and recovery people keep on asking for the bill. I explained them the situation and inform that I will not be paying the rental as I have not used the connection. Also so many false promises were made while sales. Vodafone should agree that I do not have any wrong intentions because I never used that connection up to core. While the connection was active, I also used other two regular connections and made regular payments for them. In past I paid late payment fee so many times without calling in customer care to get that wave off. I am well aware that can be waved off.


              Today Vodafone disconnected my phone for which I make regular payments, without any prior information. They stop incoming and outgoing of this number. On previous so many occasions I declare that my wife is using this phone number. She works in remote area hence this connection should not be disconnected at any cost. Today due to no means of communications with my wife, today my kids has to suffer a lot, they were almost missing.

              I am sure no company would like to lose 8 years old customer who keep on making payments without any argument.

              Changing phone number might be painful after such a long time but not impossible. I wish someone at higher rank within Vodafone should be aware that how people at front end playing with image of Vodafone.
              I write an e-mail and look below what I got response.



              _____________________________________________
              From: System Administrator
              Sent: Tuesday, November 02, 2010 6:25 PM
              To: Plawat, Amit
              Subject: Undeliverable: Complaint -

              Your message did not reach some or all of the intended recipients.

              Subject: Complaint - Sent: 11/2/2010 6:24 PM

              The following recipient(s) cannot be reached:

              Wcomm.[protected]@vodafone.com on 11/2/2010 6:24 PM
              The message could not be delivered because the recipient's mailbox is full.
              <int.vodafone.in #5.2.2 smtp;550 5.2.2 STOREDRV.Deliver: mailbox full. The following information should help identify the cause: "MapiExceptionShutoffQuotaExceeded:16.18969:C0000000, 17.27161:[protected]C[protected]F[protected], 255.23226:0F010480, 255.27962:FE000000, 255.17082:DD040000, 0.26937:08000000, 4.21921:DD040000, 255.27962:FA000000, 255.1494:00000000, 255.26426:FE000000, 4.7588:0F010480, 4.6564:0F010480, 4.4740:05000780, 4.5721:DD040000, 4.6489:DD040000, 4.2199:DD040000, 4.17097:DD040000, 4.8620:DD040000, 255.1750:0F010480, 0.26849:0F010480, 255.21817:DD040000, 0.26297:DD040000, 4.16585:DD040000, 0.32441:DD040000, 4.1706:DD040000, 0.24761:71040000, 4.20665:DD040000, 0.25785:DD040000, 4.29881:DD040000".>


              Seems like they do not want to receive any complaint
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                S
                sab singh
                from Delhi, Delhi
                Dec 29, 2010
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                Resolved

                Address: East Delhi, Delhi

                I got a sms from vodafone to activate all local calls 1p/sec and std calls 1.2p/sec .I activate this plan but my phone plan not activate properly . my proplem is vodafone to vodarone call charges is 1p/sec but vodafone to other local call charges is 1.2p/sec . please solve my proplem quickly.my phone no is[protected] sab singh .
                thank you
                Aug 13, 2020
                Complaint marked as Resolved 
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                  M
                  ManoranjanB
                  from Kharagpur, West Bengal
                  Dec 29, 2010
                  Resolved
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                  Resolved

                  Address: West Bengal

                  My outgoing service has been withdrawn by fodofone and ask me to resubmit documents again.
                  I Had contacted customer care to help me. They suggested me to submit self attested Identity proof, Residence proof, xerox copy of SIM and a two photograph. I went to near vodafone store to submit. There madam told me that we will not accept . Why becoz your residence proof is not affixed with photo.On the other hand Customer care told me that as my identity proof already contain Photo, no need of affixing photo again in residence proof. Vodafone store staff told me that they( mean customer care people) do not know about this so you have to submit as per our advice. So, is it really necessery to submit residence proof with affixed photograph as my Identity proof issued by IIT Kharagpur.
                  Aug 13, 2020
                  Complaint marked as Resolved 
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                    R
                    ravi.m
                    from Yamunanagar, Haryana
                    Dec 29, 2010
                    Resolved
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                    Resolved

                    Address: Erode, Tamil Nadu

                    i m senthilkumar,my vodafone prepaid number is [protected].i am having problem in sim for more than 2 months that i can't make calls to airtel and vodafone customers and whenever i make call to others customers computer voice is hearing.it told to submit the id proof of the sim,for verification,which i had done thrice.i also complianed to customer care about 20 timea.but there is no response and my problem was not solved yet.one senior officer told to change the network.his name is thiraviyam,designation is flow supervisior.
                    Aug 13, 2020
                    Complaint marked as Resolved 
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                      T
                      TANUJ BAHL
                      from New Delhi, Delhi
                      Dec 29, 2010
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                      Address: New Delhi, Delhi

                      I AM USING 25 CONNECTIONS OF VODAFONE ON CUG UNDER BAHL MOTOR STORES..MY NUM [protected] IS BEING CHARGED FOR VODAFONE LIVE EVERY MONTH ON MY BLACKBERRY 299 PLAN.. WR I USE INTERNET ONLY ON WIFI SERVICES.. LAST MONTH I PAID SOMETHING 900 FOR VODAFONE LIVE AND WAS PROMISED AT PERAGHARI STORE BY DARPAN THAT I WILL NOT BE CHARGED FOR VODAFONE LIVE AGAIN AND THAT TO 1116 RS THIS TIME…PLEASE NOTE I AM BEING MENTALLY TORCHED BY VODAFONE PEOPLE..VODAFONE IS GETTING CORRUPT DAY BY DAY..PLEASE HELP ME TO GET THIS REVERTED… OR I HAVE TO GET MY ALL 25 CONNECTIONS OF CUG DEACTIVATED….PLEASE HELP ME THIS IS NOW GETTING TO MUCH..THIS HAS BEEN DONE BEFORE BY THEM AGAIN AND AGAIN..PLEASE HELP..THIS IS PURE HARASSMENT ..
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                        P
                        pavan.konaps
                        Dec 28, 2010
                        Resolved
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                        Address: Hyderabad, Andhra Pradesh

                        Hi,

                        Can you please help me out in getting my Incoming and Outgoing details of my Vodafone prepaid number for the month of Dec 2010. My prepaid Vodafone number is [protected]. Kindly drop a mail with details of call history to pavan.[protected]@gmail.com. I request you to please reply to this request.
                        If the above request is not possible, kindly let me know the procedure to get call details for a Vodafone prepaid number.

                        Regards,
                        Pavan
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        Hi,

                        Can you please help me out in getting my Incoming and Outgoing details of my Vodafone prepaid number for the month of Dec 2010 & Jan 2011. My prepaid Vodafone number is [protected]. Kindly drop a mail with details of call history to [protected]@gmail.com. I request you to please reply to this request.
                        If the above request is not possible, kindly let me know the procedure to get call details for a Vodafone prepaid number.

                        Regards,
                        shyambir
                        Needed Call details for the month of Feb 2011
                        Hi,

                        Can you please help me out in getting my Incoming and Outgoing details of my Vodafone prepaid number for the month of Feb 2011. My prepaid Vodafone number is [protected]. Kindly drop a mail with details of call history to [protected]@yahoo.in. I request you to please reply to this request.
                        If the above request is not possible, kindly let me know the procedure to get call details for a Vodafone prepaid number.

                        Regards,
                        Shaikh
                        Needed Call details for the month of Feb 2011
                        Hi,

                        Can you please help me out in getting my Incoming and Outgoing details of my Vodafone prepaid number for the month of Jan & Feb 2011. My prepaid Vodafone number is [protected]. Kindly drop a mail with details of call history to [protected]@yahoo.com . I request you to please reply to this request.
                        If the above request is not possible, kindly let me know the procedure to get call details for a Vodafone prepaid number.

                        Regards,
                        charchil
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                          A
                          Anjali Garg
                          Dec 28, 2010
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                          Resolved

                          Address: East Delhi, Delhi

                          Hi..
                          I bought Gulf calling card no:[protected] of denomianation Rs.299/- last friday 24 dec 10, And i activated yesterday 27 dec 10.
                          But every time i call to B number by using the given procedure, It just tells the Acc balance and call gets disconnected..
                          I am trying to contact to Call centre ([protected]) since yesterday, once he listened to teh problem and then cut the call and since then everytime i call cust care executive makes one or the other excuses like your voice is not clear and disconnects the call..
                          This is so frustrating, if tehy cant provide the services why r they fooling the customers by offering them , takin gtheir money and not solving tehir problems..
                          Pls Help!!!
                          Aug 13, 2020
                          Complaint marked as Resolved 
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                            M
                            munesh
                            from Surat, Gujarat
                            Dec 28, 2010
                            Resolved
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                            Resolved

                            Address: Gautam Buddha Nagar, Uttar Pradesh

                            Hi,

                            I have paid my vidafone bill date[protected] amount 1025 to wrong number that number are also not available. Can you please confirm what's the process of transferring that amount to correct account.

                            Please find below payment information :

                            Pay Date :[protected]
                            Pay Amount : 1025
                            Pay Mobile No : [protected] (Not Available)
                            Correct Mobile No. : [protected]


                            Please update me.

                            Thanks
                            Munesh
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            Hello

                            I got a mail from there end and he has assure me transaction will update. How can i can cancel this Complain.

                            Happy To Help Vodefone.

                            Thanks
                            Munesh
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                              S
                              sahsa
                              from Bengaluru, Karnataka
                              Dec 28, 2010
                              Resolved
                              Report
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                              Resolved

                              Address: Maharashtra

                              Dear Sir/madam,

                              I have registered for Do Not Disturb facility on my Vodafone Postpaid number 4 months back and got the confirmation call from the agent saying the service has been activated and they will observe for 45 days.

                              But, still I am receiving so many unwanted messages and no response from the service provider also.

                              This is the kind of service provided by the big provider companies which is really ridiculous.

                              Please take necessary action and update.

                              Regards
                              Shaquib
                              [protected]
                              Aug 13, 2020
                              Complaint marked as Resolved 

                              Loop Mobile — charges for the ph calls which wasn't made from the mobile..

                              I have a post paid connection of loop mobile since couple of years..& my cell no is [protected]..Last month i have been charged Rs 637 for the ph calls i have never made from my cell ph.. Its charged under 'calls to other information services'..& According to the information from loop mobile i have made three phcalls to the no 58888 (indiatimes infoline) on 09/06/09 from 14:39 to 16:10.. However on 09/06/09 i was completely busy in meetings at work & was carrying my mobile ph with me all the time (in silent mode).. So there is no question of my or anyone else dialing this no from my mobile no... I think its a wrong information from loop mobile's database or my ph no has been or was hacked then... When complained about it to loop mobile billing dept.. they were uncooperative & refused to discuss it any further..They insisted that i should pay this amount or my services will be disconnected SOON...I want to retain my cell no..thats why i thought of lodging the complaint here..i dont know how you can help me in getting this problem solved but hoping to get some solution out of this...
                              Thanks & Warm regards,
                              Kiran Pachgade
                              I had activated do not disturb service in October 2007. But i continued to get promotional messages. I have made repeated complaints but still no action has been taken. I have made 5 to 6 complaints in last 7 months. Every time they say i won't get any promotional offers but i continue to get. Please let me know what i should do so that i am not disturbed by these promotional messages.

                              regards,
                              Siddarth
                              I had subscribed for DO NOT DISTURB in October-2009. Its' January-2010 but still I use to get messages from the service provider in odd times.
                              I have some sms in my mobile.
                              My Mobile no. is [protected] , I activated DND in November month. But Still I am getting SMS from too many companies, i already comlaint for that to vodafone but no any response he is giving, So if possible then Please help me out.

                              Thanks in advance,

                              Saban Kumar Singh
                              Date :- 22 january 2010
                              Hi Saban,

                              We believe that you have been contacted by our Customer care team and hope that your concern regarding DND service has been addressed. Do e-mail us at vodafonecare.[protected]@vodafone.com for any further queries. We’d be happy to help.

                              Regards,
                              Vodafone Customer Care.
                              Hi,

                              This is vikas from Bangalore.

                              Six month back I have activated “do not disturb service” and got service confirmed sms saying “service activated”.

                              But still I am getting frequent call. I already sent a mail to 'vodafonecare.[protected]@vodafone.com' but still my issue is not resolved.

                              vikas
                              Dear Vodafone,



                              My Mobile no. is [protected] & [protected],

                              Today Date :- 06 April 2010, I got call from Vodafone Legal Department no. is[protected], [protected], [protected],
                              regarding the payment issue my bill due date is 12 of every month, my credit limit is 12000, there has three girls she is telling that your freind is shibu pandey his bill is due of Rs. 2000/- . i told him to call on his cell no. after this word she is using very bad word like "chutiye, madharchod, bharwa, jab gand mein dam nahi tha to vodafone ka connection kyon liya". can you tell me this a right way to talk ?????.

                              after this i disconnect the call again she called me on my second no. she is telling you are froad i am going to disconnect your no.

                              so Please take the action regarding this. otherwise i am going to disconnect my both numbers.
                              I already given this complain to Vodafone Store Kharghar & Kharghar Police Station.

                              So Please do something.



                              Thanks in Advance,


                              Wing Commander Saban Kumar Singh.
                              My vodafone number is [protected]. I have registered to Do not disturb service in feburary. but also after that i am receiving calls from vodafone. Today on 16th April i have received an call from this number [protected] and an IVR plays "Ab karen sabhi STD calls sirf 50paise mein". Kindly check & revert.
                              I had registered a complaint for DND (Do not Disturb) in March 2009 but I used to receive messages and promotional calls despite bringing the issue to Vadofone executives in Vodafone Gallery near Vashi Railway Station. From July 2009 the messages and calls were stopped but from March 2010 I again started receiving calls and messages from different companies and after calling on 1909 which is a toll free number for vadofone I registered a complaint on April 30th and May 5th 2010 but there is no action taken and the executives tellls me that there was no such complaint given by me.

                              They have asked me to wait till June 06th and they will take an action against those companies but I am suffering from these calls and messages and this is very irritating and annoying.
                              Dear Sir,
                              we have lodged a request for do not disturb on Apr 5 2010.for do not disturb facility for my mobile number [protected] still today this facility is not activated on my number kindly look into the matter and oblige.
                              Best regards
                              Vinod Kumar
                              vodafone free service calls disturbing me very much., i dont want any free calls to my vodofone prepaid sim., no.- [protected].
                              ridiculers service..
                              I am facing same problem...
                              Rs. 10 daily they charge me without inform.
                              The service which I do not active myself on that they charge me without knowing.
                              Even if I want to deactivate I speding my money around rs.3 they charge for deactive massage.

                              #1 service on what basis they count that big Q./...
                              I registered for DND on 12th August 2010...I was told by Vodafone that it would take 45 days to take effect (that is, for me not to get any unsolicited phone calls or sms messages on my two cell numbers...) Imagine, in today's world, someone says that they don't have the capability/technology to effect a request for 45 days...Just shows how incapable, incompetent Vodafone is...

                              As of today, 26th April 2011, I continue to get unsolicited phone calls and sms messages on BOTH my cell numbers...

                              My concern is not just the fact that I continue to receive such pesky messages/calls, but all of the following:

                              - When I tried to register for DND, it took me 4 days...every time I would send the DND request to Vodafone, I would get a message: "Service currently not available...Please try again later..." A clear proof that Vodafone wasn't interested in getting such requests.
                              - Vodafone insists that every time I receive any unsolicited sms/call, I must inform them with all details...when was the call/sms received, what was the purpose, what number, from where...Worst case, if I complain after 3 days of receiving such message/call, my complaint is invalid...

                              Why should the onus just be on the customer? Why should the customer complaint within 3 days? Why not after that? Does the pesky call become unpesky if not complained about in 3 days? Why should all of this be only the customer's responsibility and not of Vodafone's?
                              - I keep getting sms's from Wills Lifestyle, ITC hotels, LIC agents, Dr Batras, 360' holidays - very very regularly - despite having complained against them regularly since August 2010...Why is it that Vodafone or TRAI not able to stop them? Just because they continue to use diffferent calling number...

                              - That brings me to another issue...The pesky call/message maker/sender can keep sending unsolicited messages/make calls from different numbers...thus, the customer remains vulnerable and helpless...Why aren't TRAI/Vodafone taking action against those sending these messages - like Dr Batras, etc.?

                              - The only response I get from Vodafone once in a while is: We have sent the details to the concerned cell phone services provider...Well - they continue to do nothing about it...90% of the unsolicited stuff I receive is from Loop Mobile...Wonder why no action is taken against them...

                              - The way the penalty system works, the abuser in this case doesn't get their line disconnected for continuing to send such messages. They just get warned or have to pay penalty in a few thousand rupees. Why can't TRAI disconnect all such lines?

                              The most important point: Why can't there be immediate disconnection of such calling numbers as soon as they make an unsolicited call or send such message?

                              It seems nobody (neither Vodafone, nor TRAI) are bothered about the customer.
                              Helpful
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                                8
                                84yogesh84
                                from Dewas, Madhya Pradesh
                                Dec 28, 2010
                                Resolved
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                                Resolved

                                Address: Madhya Pradesh

                                dear sir
                                please search to vodafone mobile [protected] trace with address
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                Mar 06, 2015
                                thilo's response
                                Please search to vodafone mobile [protected] trace with address. Send to me my ID anil.[protected]@gmail.com Best Regards, thilothama
                                Dear Sir,

                                Please search to vodafone mobile [protected] trace with address.

                                Send to me my ID anil.[protected]@hotmail.com

                                Best Regards,
                                Anil Sharma
                                please send the address of [protected] to [protected]@gmail.com immediately please
                                Dear Sir,

                                Please search to vodafone mobile [protected] trace with address.

                                Send to me my mail id - [protected]@yahoo.com

                                Regards
                                Shalini
                                Please search to vodafone mobile[protected] trace with address.


                                Send to me my mail id.[protected]@rediffmail.com
                                Please search to vodafone mobile [protected] trace this number and send the details my mail id its very urgent please response now.


                                send to me my mail id

                                nishanthi.[protected]@tcs.com
                                Please search to vodafone mobile [protected] trace this number and send the details my mail id its very urgent please response now.


                                send to me my mail id

                                [protected]@rediffmail.com
                                hi i am santhosh in police department in tamilnadu. please trace this mobile number [protected]. pls sir urgent that is official. send the id proff detials and tower location and Incomming and outgoing call detials.

                                sent to my email id : [protected]@gmail.com
                                i need the mobile number details and id proff, call detials, tower location number : [protected]. urgent sir please send immediatly.

                                sent to my email id. : [protected]@gmail.com
                                please send the name&address of sim no[protected]
                                dear sir,
                                i need the information with address of [protected] this mobile number... its urgent sir...
                                my email id:[protected]@gmail.com
                                Hi,
                                Please trace the mobile no. [protected] with complete address & current location. Send to my email id amy.[protected]@mindcrest.com
                                Dear sir,
                                please trace the vodafone number [protected] because he disturb me .And send user details to my gmail [protected]@gmail.com.
                                Dear sir,
                                Let me know the Name and Address of the vodafone number [protected] send to my gmail account [protected]@gmail.com
                                please trace this mobile number [protected]. pls sir urgent that is official. send the id proff detials and tower location and Incomming and outgoing call detials. pls urgent urgent for good one pls pls to my mail [protected]@gmail.com
                                Please search the mobile no [protected] and send the details on miss.[protected]@gmail.com. My mobile has been stolen. Kindly help.
                                Someone is calling to sister and abusing her in very bad way. Its a vodafone number from maharastra : [protected]

                                please email me the name and address of this person plzzzzzzzzzzzzzzzzzzzzz

                                [protected]@gmail.com
                                Hi sir,

                                we are getting wrong calls from this number and trapped some girls... can you please tell me the address of this number..
                                sir,
                                [protected] this number is black mailing me please give me this numbers address and his name please sir
                                and my Email ID : [protected]@gmail.com
                                sir
                                Please search to vodafone mobile [protected] trace with name and address.
                                Hi
                                Please trace the mobile number[protected]
                                with name photo and full address, this is vodafone number sir, this is love matter sir if you have girlfriend then help me sir please please please please my email address is, rohitsharma12.[protected]@gmail.com
                                Please trace the address details for vodafone number [protected] (Mohan RTO), he is a broker in Electronic city RTO office.. he has collected the documents and money by promissing the transfter the RC copy with 1 day but its been 25 days he is playing around with us.

                                [protected]@gmail.com is my mail id...
                                i lost my mobile [protected] and its still ringing...cn u please trace this number
                                Plzz search[protected] n send exact adress [protected]@yahoo.com
                                hi sir
                                can you please search the number [protected] (vodafone, kerala)
                                thanking you
                                my EmailID: [protected]@gmail.com
                                dear sir i want to id proof of this[protected] vodafone number which is from punjab he is distrub me and i dont know who is this person? i[censored] have any information about that number pls this is my requst send the information on my gmail {[protected]@gmail.com
                                Hello. Could you please help me to find a person? His number is [protected]. I need his address and name to be sure that this is his address. My e-mail: [protected]@hotmail.com
                                Thank you very much.
                                Dear Sir/Madam

                                Please trace the mobile no. [protected] with current location and send details to my email id [protected]@lgpi.co.in

                                Best Regards
                                Madhu
                                [protected] how is this mobile no. Person every time call illegal ..
                                Hi sir,

                                we are getting wrong calls from this number and trapped some girls... can you please tell me the address of this number..my email [protected]@yahoo.com

                                [protected]
                                Please send me[protected] this number name and address its urjent
                                my ID is anup.[protected]@gmail.com
                                Please send me[protected] this number name and address its urjent
                                my ID is [protected]@gmail.com
                                Dear Sir,
                                Pl search to vodafone mobile no-[protected] trace with address send to my Id [protected]@yahoo.com
                                [protected] सर, ये नंबर मेरी फियान्से को परेशान करता है तो प्लिज मुझे ईस नंबर की सब ईनफोर्मेसन चाहिये
                                darshan.[protected]@gmail.com my Email id he please Help me
                                Hi sir,

                                We are getting wrong calls from this [protected] number and trapped some girls.. can you please tell me the address of this number..


                                Shajahan
                                [protected]@gmail.com
                                Sir,

                                Please search the mobile no [protected] and send the details of Address And Name on [protected]@gmail.com. My mobile has been stolen. Kindly help
                                sir, iam venkat pls trace the mobile no [protected] the person has kidnapped the child pls sir send the address and proof details to my mob no [protected] or mail id [protected]@yahoo.co.in
                                Sir,

                                Pls help me sir track the mobile no [protected] current
                                address
                                Dear Sir
                                Kindly trace and identify the vodafone number [protected] from which a sms was sent to wifes mobile with threatening of my wife for life.
                                We will also lodge a police complaint tomorrow.
                                Mitul Bora
                                I would like to trace a mobile number [protected] please email me [protected]@yahoo.co.in
                                Dear Sir,
                                Request To You Plz Search My Vodafone No:-[protected]
                                Dear Sir

                                Please search to vodafone mobile [protected] trace with name and address.
                                Hi,
                                Please trace the mobile no. [protected] with complete address & current location. Send to my email id [protected]@gmail.com
                                Please search to vodafone mobile [protected] trace this number and send the details my mail id its very urgent please response now.
                                Dear sir,

                                i need the information with address of [protected] this mobile number... its urgent sir...please

                                Thanks

                                My, email Id. sanjay.[protected]@gmail.com
                                Want information full address about the vodafone number [protected]..send d the details to my mail id: [protected]@gmail.com. This person with that number makibg fun of me.want to know whom it is.plz help me
                                [protected], [protected] please track this vodafone mobile number. address and name. tel me sir emergency news . my email address [protected]@gmail.com
                                One of the person cheated and taken amount of Rs.50, 000/-, His Phone no. is [protected]
                                Kindly trace the address and send to my mail ID [protected]@gmail.com
                                Please provide address of this mobile no. [protected]
                                I want the user details of following Vodafone no-[protected].got prank call from this no .plz help

                                Mail me @ appu.[protected]@gmail.com

                                Thanks in advance
                                Hi
                                Please trace the mobile no with full complete address for this Vodafone mobile no [protected] as soon as possible because some emergency basic. please send me the details on my id : [protected]@gmail.com


                                please ill waiting for the reply.
                                Dear..sir...plz send the address of this mobile no...[protected]...plzzzzzz..
                                my id.
                                [protected]@gmail.com
                                Sir...plz hame is number ka details chahiye...[protected]
                                plz...my id.
                                [protected]@gmail.com
                                Dear sir,

                                Please send the details of this number [protected] . .this number bill amount is coming to my mail adress. the vodafone mail is please pay the bill due amount . so please send the details of this number
                                Hi
                                Please trace the mobile number[protected]
                                with name photo and full address, and current location this is vodafone number sir, this is love matter sir if you have girlfriend then help me sir please please please please my email address is,

                                [protected]@gmail.com
                                Hi
                                Please trace the mobile number[protected]
                                with name photo and full address, and current location this is vodafone number sir, this is love matter sir if you have girlfriend then help me sir please please please please my email address is,

                                [protected]@gmail.com
                                sir
                                Please search to vodafone mobile [protected] trace with name and address.

                                Please send me the detals to jeevan.[protected]@gmail.com

                                Thanks

                                Jeev
                                Dear sir
                                Please search to Vodafone mobile [protected] trace with address. [protected]@gmail. com
                                Best regards.
                                Dear sir
                                Please search to Vodafone mobile [protected] trace with address. [protected]@gmail. com
                                Best regards.
                                SIR
                                PLEASE VOAFON NAMBER [protected] pls sir urgent that is official. send the id proff detials and tower location and Incomming and outgoing call detials. pls urgent urgent for good one pls pls to my 2 mahine se laapata hai fon nahi lag raha hai or hame pata nahi hai ki ye sim ke naam se li gai hai or kaha ka address hai sir ugent sir please my gmail id [protected]@gmail.com
                                pls sir urgent that is official. send the id proff detials and tower location and Incomming and outgoing call detials. pls urgent urgent for good one pls pls to my mail = [protected]@gmail.com [protected]
                                sir, pls trace the mob;number [protected], and sent me the name &adress of hte number owner.
                                sir plse trace the mob no;[protected], and sent me the adress and name to me, my e mail-jacoboommen.[protected]@yahoo.com
                                Dear Sir,
                                Please search to vodafone mobile [protected] trace with name and address.
                                Dear Sir,

                                Please search to vodafone mobile [protected] trace with address.

                                Send to me my ID [protected]@gmail.com

                                Best Regards,
                                Sachin Kokane
                                Dear Sir,

                                Please search to vodafone mobile [protected] with address.

                                Send to me my ID [protected]@gmail.com

                                Best Regards,
                                sachin kokane
                                Please trace the mobile number [protected]
                                with name photo and full address, this is vodafone number sir, this is help me sir please please please please my email address is, [protected]@gmail.com
                                Dear sir,
                                Pls let me know the Name and Address of the vodafone number [protected] send to my gmail account koiyas.[protected]@gmail.com
                                Dear sir,
                                Pls let me know the Name and Address of the vodafone number [protected] send to my gmail account koiyas.[protected]@gmail.com
                                [protected] this is my number I lost my mobile please
                                trace this number
                                Hi
                                Please trace the mobile number [protected] & [protected]

                                With name and address i need he his a fraud cheated us an amount of 80, 000. so please find his name & address pls.

                                Email id: [protected]@gmail.com
                                Please search to vodafone mobile [protected] trace this number and send the details my mail id its very urgent please response now.


                                send to me my mail id

                                [protected]@gmail.com
                                Hi
                                please[protected] number name photo and full address this is vodafone number sir help me sir please email. [protected]@gmail.com
                                hi
                                please trace current location of this no. [protected]
                                full address with current location in my mail [protected]@gmail.com
                                [protected] and [protected]
                                These mobile no are missing kindly trace and inform me @ [protected]@gmail.com
                                [protected], pls give full details of this mobile phone
                                pls find the given number full adress, . some one call every night to my sistr cell number from this number. pls send me him address to my email : [protected]@gmail.com
                                the wrong caller number is [protected]
                                Could you pls help me trace this no along with the address its very urgent... [protected] .And send it to my no.[protected].
                                please send the name and address of no
                                [protected]. My email id is am.[protected]@gmail.com
                                Hi..

                                Pls can u tell me the adress of number-[protected].its urgent u can share me with my email id is
                                Sayed.[protected]@gmail.com.

                                Asap pls its my request to u..
                                Please search to vodafone mobile [protected] trace with address and photo. Send to me my ID sushritha.[protected]@gmail.com
                                thank you sir

                                Srinivas bommasani
                                Dear sir,
                                Please send me the adress of a vodafone no[protected] to lakshmidhar01.[protected]@gmail.com .It was very inportant for official uses send me the adress as soon as please .
                                [protected] this number is wrong and doubt terror number
                                RTO Agent Broker named Mohan, [protected]

                                Charged me 7500 Rupees for Driving Licence, Later he told with out Driving test it will be done collect 2000 extra.

                                There after when ever i call he tells that the next day it will be done, I came to know that the LL what i have given to him was expired and asked him, he told that everything done DL will come by post to your address. There after he told bcz of a proof missed (Rental Agreement) it did not finished, later every day i call he ask's for a week excuse or the next it will be collected and given it to me, i asked him LL expired and i did not went for photo ID in RTO Office, he told every thing done by money.

                                six months happened still no same reply, every day he tells the same, once day i used some bad words to know what exact thing happened in behind, he told that he don't give single rupee back to me and told do what ever you want, what all you can do ..

                                there after he told me that he don't know me...and then he daily using bad words to me.

                                Later i searched his name and number in net, i got this page... so guys please be careful about these frauds...
                                Dear Sir,

                                Please search to vodafone mobile [protected] trace with currant location address.

                                Send to me my mail id [protected]@gmail.com

                                Regards
                                ketan
                                Hi
                                Please trace the mobile number[protected]
                                with name photo and full address, this is vodafone number sir, this is love matter sir if you have girlfriend then help me sir please my email address is : -

                                [protected]@gmail.com
                                Please search to vodafone mobile [protected] trace this number and send the details my mail id its very urgent please response now.


                                send to me my mail id
                                [protected]@gmail.com
                                Pls find the below vodafone address and location i lost money with them they bought from me now they r not attending so pls find[protected] and send to my mail is [protected]@gmail.com
                                please send the address of [protected]
                                sir
                                Please search to vodafone mobile[protected] trace with name and address.
                                please find the address of [protected] and send to my mail is [protected]@gmail.com
                                Please search to vodafone mobile [protected] trace with address. Send to me my ID n.[protected]@kone.com

                                Vodafone India — my posped plan 999 but today bill check not include rental 200 rs bill showing

                                my posped plan 999 but today bill check not include rental 200 rs bill showing so pl required bill details & resolve problem. alse automatic silk & vodafon tv skim active in no so pl look in matter & resolve
                                Dear Sir,

                                Please search to vodafone mobile [protected] trace with address.

                                note...we are getting wrong calls from this number .he taking some bad words .please help me sir...

                                Send to me my ID ganeshprasad.[protected]@gmail.com

                                Best Regards,
                                Ganesh

                                Vodafone India — Network Issue

                                Network issue in my office, instead of booster is installed, there is network issue.

                                mobile number trace

                                Dear Sir That mobile number trace the location and details.trace mobile number [protected]. Plz plz plz sir Send to me my gmail ID [protected]@gmail.com

                                getting unwanted calls and messages

                                Hai iam janagi am getting unwanted calls and messages from this two vodafone numbers [protected] and [protected] I want full details and address about this number can you please send me soon this is my humble request. Thanking you

                                Recharged with 3G but getting 2G

                                I have recharged my number with 3G Internet pack but most of the time sevice provider provides 2G service only.

                                phone lost, blocked my sim card

                                dear sir my mobile lost on 26th January 2015 with my vodafone sim no. +[protected]. please block this number. (attached police reported copy) thanking you
                                Plz.. trace[protected] mobile no
                                And send current location to
                                [protected]@gmail.com

                                Recharge amount not credited

                                I recharged with Rs. 80 for my Vodafone number. The transaction id is[protected]L32.Status shows successful transaction at retailer end, but i didn't get any balance .
                                Helpful
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                                  H
                                  Hrekant
                                  from Delhi, Delhi
                                  Dec 28, 2010
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Faridabad, Haryana

                                  Subject - Fraud Or Flank call Received from Vodafone Customer Care-Number- [protected], around 4 Pm at 26 Dec 2010 Regarding the Rs 8325/-

                                  My Name is Keshav Dutt Using Mobile number - [protected], Yesterday I received call from Vodafone Customer Care-Number- [protected], around 4 Pm at 26 Dec 2010, Executive ask for the verification all the detail can be verified after that said please visit your nearest dealer for you prize claim of Rs 20000/- he hold the call and I visited to My Nearest dealer at Ballabgarh (Haryana), I gave the call to Dealer he spoke with him and he told him that customer win the prize of Rs 20000/- please note down the id and dealer can note the id and Send message accordingly, after that dealer said who will pay for the same , I will spoke to Customer Care Executive- Said paid by the company- and He recharge about 8 Mobile number as details mentioned-

                                  MOBILE NUMBER AMOUNT
                                  [protected] 1110
                                  [protected] 1110
                                  [protected] 555
                                  [protected] 1110
                                  [protected] 1110
                                  [protected] 1110
                                  [protected] 1110
                                  [protected] 1110


                                  After that call was disconnected and Dealer asked for the payment form me, these all number are belong to unknown numbers, Please look into the matter and do the needful, I thought these all number are belong to some defaulter persons as all number will try to spoke but all are using abuse languages, please check and refund the money to dealer, I will also lunched an FIR against the same in local Police Station Ballabgarh (Haryana) , Also spoke to dealer please reversed the payment as you have the rights for the same but dealer cannot do the same said these number are belongs to other states. I will also spoke to RM- of the region for the same but his reply is also the same - RM Name- Mr. Bhupesh - Contact number-[protected].

                                  Please check and provide the resolution for the same, We request you to please cancel all the recharges of all above number if full not the please cancel remaining amount in the above mobile number and refund the amount to dealer ID soon, Hope the above details is sufficient for the same if not then please call me will assist for the same, and also request please stop these kind of fraud service which can gave the bad company image. My Alternate contact number is [protected].

                                  In the above case and Scenario please advise what can I do?
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
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                                    D
                                    dipay56
                                    from Thrissur, Kerala
                                    Dec 27, 2010
                                    Resolved
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                                    Address: Bangalore, Karnataka

                                    I have purchased Nokia E5 10 days back. Vodafone has an offer 2GB / month data usage for 3 months. Mobile number : [protected].

                                    When I went to register for the service to Vodafone Store , 100 ft road- Indiranagar , they told bluntly offer has been withdrawn. I have shown then that offer still exist till 31st Dec to activate the plan. Then they has taken complain record # [protected]. They have closed the complain stating service has been activated. But still I am being charged for the same. I went to Vodafone Store , 100 ft road- Indiranagar thier response was pathetic even the manager,s response also the same.

                                    I am really fade up after this. Hope this complain will be taken care.
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    Vodafone Care,
                                    Why dont u reply to mails sent to your customer care id given above.I have the same problem and have mailed it to you on the 30th and there has been no reply from your side.
                                    Why Do you wait for your customers to make complaints public?

                                    My number is [protected] in Manipal, Karnataka with the same issue of Nokia E5 and your bundled offer

                                    Regards,
                                    Akshay Rao
                                    Thank You Vodafone Care for acting on my complaint on dis forum within 5hrs and activating the GPRS service...Cheers to you guys!!!

                                    Akshay Rao
                                    The Same problem I faced. I buy Nokia E5 29 Dec 2010 and activate the sim in this mobile same day.
                                    I called repeadlly at Nokia customer care but no one there resolved the issue.

                                    Today they told me offer has withdraw.
                                    Vodafone cheated the customer.
                                    Vodafone is a cheat...dey hav put down der brand at a critical time...i had made several complaints to activate my vodafone+nokiae5 bundle offer..and the same got deactivated after 1 month and since last 10days the vodafone store ppl are trying to get those offers activated which has no success or progress...Looks like Vodafone is having fun with their new MNP customers and no longer needs its old customer...
                                    Guys!!! Its time v change our network for a some nice offers

                                    Akshay
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                                      H
                                      himanshumalhotra
                                      from Chennai, Tamil Nadu
                                      Dec 27, 2010
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                                      Address: Jalandhar, Punjab

                                      Dear Sir/Madam,



                                      I am a Vodafone customer for the last 4 years using the no. [protected]. The Vodafone No. mentioned above has been actively used ever since I bought the no. and it was valid till the month of May, 2017 along with a some balance in it. However since I moved to Hyderabad for work and my Vodafone SIM has become my secondary no. and I have been using it scarcely off-late.



                                      Recently when I decided to use the same number, I found out that the no. has been deactivated and it is also allotted to somebody else. This transfer of the no. was done without my knowledge or my authorization in fact even without any prior notification to me. I expect the company to email me notifications such as these as I had mentioned my private email address in my personal details/communication section of the form I had to fill up along with the necessary identity proofs on the basis of which the SIM was sold to me and activated which is why I expect a company of the stature of Vodafone which has operations in 30 countries to follow some standard procedures of informing the client before handing over the mobile no. to another individual since you already had the information. Vodafone thereby cannot claim to not having necessary data to inform me.



                                      In this information and communication driven era a person’s identity is his/her mobile no. and such a theft of my identity is unacceptable from a company which has operations in 30 countries including the United Kingdom.



                                      I thereby request you to kindly look into the matter and reactivate the above mentioned mobile no. in my name which has been in my possession for over 4 years now.



                                      Yours truly,

                                      Himanshu Malhotra

                                      Mobile No. [protected]
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
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                                        M
                                        msbatra
                                        from Chandigarh, Chandigarh
                                        Dec 27, 2010
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                                        Address: SAS Nagar, Punjab

                                        Today, I spent more than 3 hours to activate a caller tune "Sai ve sadi fariyad tere tai (Sartaj)" but their very poor customer service / software didn't let me do that. I made about 30 calls, sent about 30 SMS messages. The customer service guys are worth nothing. One guy put me on hold and never returned. Is there anyone at vodafone who can justify this? Shame on vodafone.
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
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