Vodafone India Complaints & Reviews

There is no network coverage and data speed here. Please do something.

Hi vodafone team,

My name is nishita patel (One of your users). It is been a month since complaining about my bill charges and calling your helpline services numerous times and as well escalating a call to your managers.
I have not received any solution to my problem and let me tell you worst service provider.

Since idea and vodafone has merged (Previously was idea user). I am get high charges on my bill. On 10 june 2020 i call your customer care to know about the charges on my bill i came to know about a plan red x which was activated without my knowledge and without receiving any message about it.

I requested the phone helper to change the plan she inform me if i exit from the plan before 6 months, i have to pay rs 3000 as exit fees (Woah!!!). But there was waived if i charged my plan immediately so i did as soon as she inform i have changed the plan to red entertainment.

Now it is july i yet received a bill of rs-3780 (Great). I have not used any offers which red x provides (You can check in your system).
I will not make any payment for services which i haven't used. Will love to speak with your plan makers or managers about the plan. Or let me use the red x plans then will make the payment for bills.

Hope you for response soonn (Please do your job well).

Attaching a screenshot for plan changes to red entertainment. And please even check the system if i have use the services of red x or not or hear the call conservation between phone helper and me on 10 june 2020 around 4-5 pm.

Mobile number - [protected].

Thank you
Nishita patel.

My mother's idea sim has been rejected from march 2020. She is a senior citizen and cannot step out of the house to get it fixed. Please suggest if this can be addressed online and if yes, what is the procedure? Who should we contact? Is there any email id or phone number you can provide?

I am not satisfied with my data and overpriced. I am trying to port out of vodafone. But everytime i send port message i am getting this message - "upc cannot be generated as there are subsisting contractual obligation".
I contacted customer care to find what obligation i have, they could not assist me properly.

I have been regularly complaining through customer care numbers by 198. The customer executive is saying that some technical issue was going on there, so my query is that when vodafone team will resolve this issue. Kindly do needful for the same. Still, in my area (Atul nagar warje, pune 411058), the internet issue is not resolved yet.

I am facing a very critical network issue for internet speed and cellular networks as well.
This is really impacting my office work because i am using vodafone internet on a daily basis.
I request you please try to resolve the internet issue in my area as soon as possible.

I m not able to send sms via vodafone sim since 4 days.

Please be informed that my main balance is showing -113 Rs. without using the sim for call or internet. My Mobile Number is [protected] My Name is Kajal Patel. /my email is [protected]@gmail.com. I have not used my mobile with this sim for around 3 months for any calls. i don't want to wrongly charged by Vodafone again and again.

I recharged rs 299 on july 21 2020 6:51 am and transaction was successful and 299is deducted from my account but the pack is not yet activated in my sim. My mobile number is [protected].

Respected higher authorities of vodafone department

This is my vodafone prepaid number
[protected]

Lattitude and longitude
19.71122 and 75.99468

This is my address
Room 23 pimplegaon mali talkua gasanghi district jalna maharashtra 431207

Indoor and outdoor network coverage problem due to no site available at out village

Registered network coverage problem immediately ans send network team at our location immediately

I have ported my two numbers [protected] and [protected] in to vodafone from airtel on 15th of july 2020 from the date of activation in vodafone i am facing issues on outgoing and incoming calls, every single call is getting failed and no 4g and 3g services. I have raised a complaint C004-[protected] and the resolution Date was 21st july 2020, however today customer care guys tellings its 24th july 2020 and customer care executives are disconnecting my calls in between.

I am really regretting for porting in to vodafone instead of jio

My number is very crucial for my business Kindly help me on this.

Respected higher authorities of vodafone department

This is my vodafone prepaid number
[protected]

Lattitude and longitude
19.71122 and 75.99468

This is my address
Room 23 pimplegaon mali talkua gasanghi district jalna maharashtra 431207

Indoor and outdoor network coverage problem due to no site available at out village

Registered network coverage problem immediately ans send network team at our location immediately

Allternate number
[protected]

Sir,
I recharged my vodafone member on 16th july 2020. They have sent me sms also confirming recharge. Now they are sending sms that my incoming calls are stopped. When i'm trying to call also "no balance message is coming". I have attached the sms. How can this be? Can someone help? They are not even calling to find out. I have the bank smss also.

My father mobile bill came today as 2100 where the postpaid plan was 99rs.
Out the 2100 bill 1700 was of the 51717 vas number. They have mentioned the call was made for 120 minutes in the early morning 5am.

How can someone listens to a vas service that too on astrology for 120 mins continuously and they are charged about 14rs/min.

This is happening for 2-3 times in last few years.
Vodafone is making money to fulfill their debts.

Hugely disappointed with such big service provider with nonsense logic.

Respected higher authorities of vodafone department

This is my vodafone prepaid number
[protected]

Lattitude and longitude
19.71122 and 75.99468

This is my address
Room 23 pimplegaon mali talkua gasanghi district jalna maharashtra 431207

Indoor and outdoor network coverage problem due to no site available at out village

Registered network coverage problem immediately ans send network team at our location immediately

To
Vodafone customer care service.

Sir/madam

I want to disconnect my postpaid vodafone connection & my no is [protected]. I have already paid all pending bill. I don't want to pay more for the connection. So please disconnect this connection asap.

I did not download any game from anywhere. But then to i received a msg of deduction of 10 rs. for downloading a game.
It has happened before also.
They subscribe 'English' service on their own and deducte balance.
Stop looting your customers.
This is a very fake company they just want to befool their customers

Its worst network i have ever used, i am constantly calling customer care as i am not getting the porting code, first of all i have to call 10-12 times then only call will be connected to executive and after that they will say they are unable to use there system call after few hours and from last 1.5 week its going on like this i have called more than 70-80 times moreover visited the vodafone store main branch sec 15 faridabad for 3 times, they always say customer care will help you store server is not working.
I mean like hell they are just manipulating things..
I hope this complain will work somewhere just sick of this network ...
Worst network and internet moreover now i can say worst service also.. both store and customer care number they are not helping in any manner they will just pass the things that please contact after few hours.
My contact: [protected]

In the adjacent vodafone tower they fixed a burnt out generator which is producing noise as high as 90db. Which is way more high than the allowed noise level.in a residential area like ours it is unbearable. So i would like to request not to continue this in a highly dense locality

Hi team,
As i have recently ported to vodafone on my number [protected]. Found that the network is worst. I have mailed the customer care but no proper response for the network provider. They are at least not worried with customers and problems.

Please help me on this., i have recharge for one year which is cheated by the service provider. I need them to reply to this.

I am receiving message from 53010 from 12/07/2020 to 20/07/2020 regarding deduction of charges rs.10.00 continuously total rs.80.00 has been deduted till now. I called many time with customer care and they are reverting that game is activated in my phone, but it is a feature phone and there is no game to play for which continuous charges should be deducted. Kindly reimburse rs.50/- deducted by message from 53010.
Am using basic mobile still they are using this service activated.