vodafone post paid [protected]
Posted:[protected] by Narendra Kumar Sangwan Send email
vodafone worst company
vodafone -complaint ref.no.[protected]--regarding
after one ms.balvinder talked to me about 10days back i went to voda office at church gate with all documents next day to get my name corrected in the bills and to change my address to breach candy.after wasting one hour there one mr.kasim attended and asked me to get certain forms signed from my son akshay .along with his ID proof self attested by him. i got the needful done and and visited vodafon office YESTERDAY and there after waiting for 40 miutes one sachin attended and after verifying all documents for 30 minutes he showed anxity to leave office at 7.30 pm but when i insisted in rectifying my name and address, he went to his senior reluctantly and soon after informed me that on one of the documents my sons signature is not tallying completely.i got SO furious when i hav given so many documents not only of mine and my sons but also pertaining to my wife,s passport in whose name the said residence had been allotted by her organisation.when he refused to do the needful corrections in in my phone bills i tore off all the documents and threw ALL the paper at them and also application DULLY FILLED UP AND SIGNED for transfer of phone connection in my name as advised by the vodafone staff when there was no need for the same since all mistakes were committed by vodafoe staff .NOW DONT EXPECT ANY PAYMENT OF BILLS FROM ME. I HOPE THIS SIMPLE LANGUAGE YOU UNDERSTAND.-------NARENDRA KUMAR SANGWAN
--- On Sat, 10/24/09, narendra kumar <[protected]@yahoo.com> wrote:
From: narendra kumar <[protected]@yahoo.com>
Subject: Fw: View all vodafone/mob no[protected] complaints
To: vodafonecare.[protected]@vodafone.com
Date: Saturday, October 24, 2009, 7:04 AM
--- On Sat, 10/24/09, narendra kumar <[protected]@yahoo.com> wrote:
From: narendra kumar <[protected]@yahoo.com>
Subject: View all vodafone/mob no[protected] complaints
To: vodafonecare.[protected]@vodafone.com
Date: Saturday, October 24, 2009, 6:52 AM
vodafone/mob no[protected] Complaints - connection in wrong name
View all vodafone/mob no[protected] complaints
vodafone/mob no[protected]
Posted:[protected] by Narendra Kumar Sangwan Send email
connection in wrong name
my son akshay kumar with vodfone no.[protected] had taken two more family connections [protected] for me and [protected] for another member of the family under a scheme of vodafone where their agent recorded my name wrongly as "akshay kumar N sangwan" instead of my name "narendra kumar sangwan or N.K.Sangwan" .as a result bills are wrongly being sent in wrong name.my son has paid my last bill of Rs 532/- Due date 6/10/09 .I hav asked him not to pay future bills since i am not getting reimbursement of the bills amount from my office since my name is not recorded in the phone bills.Inspite of making several oral and written complaints to vodafone office about a month back with copy of office I-Card and residence allotment letter (FLAT NO.11,JEEVAN ANAND,oppo BREACH CANDY HOSPITAL, BHULABHAI DESAI MARG,WARDEN ROAD,MUMBAI ) they hav not taken any action.thus customer service of vodafone is 100 times worse than the MTNL people. A confirmation of my comlaint was given by vodafone through SMS dated 6/10/09 with registration no.[protected],yet no response till date either for change of name or for change of address from mahendra towers,worli,mumbai to breach candy area.-NARENDRA KUMAR SANGWAN,MOBILE-[protected],---RELATIONSHIP NO.--8.11510602.00.00.100008
We believe that you have been contacted by our Customer care team and hope that your concern regarding Gurbani service has been clarified. Do e-mail us at vodafonecare.[protected]@vodafone.com for any further queries. We’d be happy to help.
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