Vodafone India Complaints & Reviews

vodafone customer — Disturbing Very Much

Respected Sir/Madam,

One of the customer whose vodafone number is [protected] is disturbing very very much to my
phone which is [protected].

Can you take any action on that? If not how can you take action.

My number is : [protected]

Vodafone is Disturbing Me in Stupid manner. Please Activate Do not disturb Service on My Numbers. I don't want any promotional Calls OR Massages on my Mobile Phones & either any offer calls from Tele marketing Company & Vodafone itself also. So please log my complain against service provider.Because I had requested more than Hundreds time Orally for this Problem. My cell numbers are [protected] & [protected]. Please support me as soon as possible...

Hi Pravin,

We believe that you have been contacted by our Customer care team and hope that your concern regarding DND service activation has been addressed. Do e-mail us at vodafonecare.[protected]@vodafone.com for any further queries. We’d be happy to help.

Regards,
Vodafone Customer Care.

Dear Sir,

I want to activation of DND service at my number. My number is [protected].

Another thing to tell u that yesterday i got diduct my few rupees from mobile so p;ease if I am using any type of service Plz deactivate that i thing. I will be highly obliged for act of this kindness.

Regards

Radha Charan Pandit

Vodafone is disturbing me by sending unwanted messages. I receive atleast 20 to 25 unwanted messages in a day. It really irritates me a lot to read the unwanted messages received in my cell.

Woudl appreciate if you could please activate DND service at my number. My number is [protected].

I hope you will listen to customers complaint.

Vodafone is Disturbing Me in Stupid manner. Please Activate Do not disturb Service on My Numbers. I don't want any promotional Calls OR Massages on my Mobile Phones & either any offer calls from Tele marketing Company & Vodafone itself also. So please log my complain against service provider. My cell numbers is [protected]. Please support me as soon as possible...

Dear Sir / Mam,

I want to activation of DND service at my number. My number is [protected] / 82 .

Another thing to tell u that yesterday i got diduct my few rupees from mobile so p;ease if I am using any type of service Plz deactivate that i thing. I will be highly obliged for act of this kindness.Also message is coming any time every 5 seconds.

Regards

SRIKANTA DAS

Hello Sir, I m Dhan Bahadur karki, very much disappointed with Vodafone services as m getting every day a IVR call related to Bhakti sagar caller tune for which i have been charged Rs 2 per day at my mobile no. [protected] and when i didnt recieve also i have been chardged the same amt . and i call 198 and 111 customer care to solve this but they says it will b resolve by 24 hrs but now it had been 9 days no resolution have been done yet till 2day, so pls do kindly help me to sorrt out the problem or else i will discontinue your servicves

Hutch (Prepaid Recharge) — Phone out of service

yesterday i recharged a hutch prepaid connection by Rs 2222 prepaid card and right after recharging that number i tried that number and it was giving a message that the phone is temporarily out of service.
how can it be possible.i want to know this

vodafone prepaid card — no network in roaming

I have come to Harihar from Pune. My sim card is from Maharashtra. I am not getiing any network here in roaming. All the manual settings are also done but still not receiving any network.
My cell number is [protected].
So kindly look into the matter immediately.

vodafone prepaid card — Non Issuance of Bill

Hi,

I had recharged 850 talk time from a retail shop near Asmita Building, Milap Theater, S.V.Road, Malad west. The name of shop was not known as there is no proper board. The only visble name was United Systems.

Earlier (A year back), The retail owner had given me a pakka bill for recharge of 850 done for Vodafone. When, I asked for the bill, he was just giving me kaccha bill in plain peace of paper. When I asked that I need pakka bill, he told me I should have told him earlier i.e before the transaction of 850. He refused to give me the bill. Unffortunately, i had made the payment, otherwise I would have refused to pay till he had issued me the bill. I told him that they had given me the bill earlier and now why they are refusing to do so. They dint entertation my request and when i told them that i will lodge a complaint they advised me to do so.

Such attitude is in violence of Consumer Protection Act whereby non issue of invoice for goods and services traded are subjected to issuance of bill. Such retailers should be punished so that consumers right are protected.

I sincerely, request you to kindly do the needful at the earliest.

Regards,

Anand Majithia

Hi Shalini,

We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Do let us have your details, mobile number and E-Mail ID here and we’d be happy to help.

Regards,
Vodafone Customer Care.

vodafone pre paid — Unnecessary messages

I have subcribed to Vodafone prepaid service and got a number [protected] on 07 March 09. Ever since then I am constantly getting messages on my cell to provide my photo and address proof to the nearest Vodafone centre to avail uninterrupted services. This is to intimate to you that I have already provided the same when I subscribed to the prepaid service. I would therefore request that these messages should be stopped forthwith.

Vodafone Prepaid — very bad service

respected sir, actuly i want to compalint about vodafone prepaid coustmer care excutives and there services....i am suffering due to sms charges...i have recharge by a scheme 115 in wich sms are absolutletly free bt till i got charges. i recharge with 115rs both times bt vodafone are so much greedy n behave like thiefs...i m suffering from this problem from many days bt coustmer care are so irresponisble n dont give me any satisfied solution..i realy very angry due to their service...one thing more is that vodafone coustmer excutives are giving different wrong answer each time i am shocked..pls reply as soon as possible they are cheating with like many peoples VODAFONE IS REALY A CHEATER REALYY.......

Hi Rajan,

We believe that you have been contacted by our Customer care team and hope that your concern regarding Bonus card benefits have been addressed. Do e-mail us at vodafonecare.[protected]@vodafone.com for any further queries. We’d be happy to help.

Regards,
Vodafone Customer Care.

Hi Rajan,

We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Do let us have your details, mobile number and E-Mail ID here and we’d be happy to help.

Regards,
Vodafone Customer Care.

sir, when i chage my sim or put my sim to another mobile they deduct 60 paisa balance everytime i do this...
when i call to cust care they says that i have sent mesage but i did not...
sir plz help me... how to stop this plz send me details on this at [protected]@yahoo.com
my no. is [protected]

My vodafone no. is [protected]. I recharged with the available offer of balance of [protected]@Rs320 two days ago, and I still have not got the remaining balance. On trying to call 198 customer care(as per vodafone site - http://www.vodafone.in/pages/home_mum.aspx?cid=mum ) the message is "Please check the number you have dialed". I also recharged with 98/- sms pack but there is no confirmation if the sms pack is active or any way of knowing my current sms balance. Other customer care numbers 111 and +91 [protected] only lead to IVR(Interactive Voice Response) with no other way to contact customer care. All in all, its very disappointing.

Vodafone — Shitty Sms scheme

Why is stoppage on the number of sms. Are you people so jobless..?? You are hampering our only way of quick communication. What are your real intentions....??? Cause this is certainly not helping us in ANY WAY.

I am facing same problem, I purchased a sim from vodafone executive with a promise that i will get aassured gift from vodafone, after the paying my first post paid bill.But after laps of three weeks from the bill paymet, i neither got any gift nor any communication from vodafone till now. my voucher no.1754710 and cell no is [protected]

Hi Mahesh,



We believe that you have been contacted by our Customer care team and hope that your concern regarding your Prepaid account has been addressed. Do e-mail us at vodafonecare.[protected]@vodafone.com for any further queries. We'd be happy to help.



Regards,

Vodafone Customer Care.

any time msg pack gets over...
sometimes in 11 days and even the same msg pack gets over other time in 16 days.
please look into it...

m planning to change my vodafone no. it is quite annoying. you are forced to recharge. i recharged with rs.119 plans. it was written unlimited calls for 28 days with 1 gb. i recharged but then after just two days it says youre balance is low. WTF this vodafone is doing. im gonna switch to airtel and jio. its really annoying. and i forgot one thing.. i was only able to call for only 2 hours 50 minutes each day.

Dear Sir,

Please send me the incomin and outgoing call history of the following mobile number [protected].


Your assistance in this matter will be highly appreciated.

Regards,
Ananya

Dear Sir,

Please send me the incomin and outgoing call history of the following mobile number.[protected].


Your assistance in this matter will be highly appreciated.

Thankingyou.
Vineeta

sorry by mistake i send u the first mail

Dear Sir,

Please send me the incomin and outgoing call history of the following mobile number.[protected]


Your assistance in this matter will be highly appreciated.

Thankingyou.
Vineeta

Dear Sir/Mam,

I Request you to Please send me the incoming and the outgoing call history of the vodafone postpaid number [protected] for the last 1 month in my email.

Your assistance in this matter will be highly appreciated, I will be thankful to you.


Thanking you,
Sincerely,
FRAH MIRAN.

Hi Nawas,

We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tiny.cc/R8koN and we’d be happy to help.

Regards,
Vodafone Customer Care.

sir pls send the vodafone no [protected] call history please

dear sir

i want to call history to this no:[protected]

Dear sir, please send me the incoming & out going call history of the vodafone post paid number [protected] for the last 1 month in my mail.

hello, sir,
please send me the call history (outgoingcalls and incoming calls) for the number [protected], of the month march 2011, i really thank full to you my id is [protected]@gmail.com

hello sir & madam,

please sand me the call history incoming and outgoingcalls for the number [protected], of the month 1 april 2011, my email ID [protected]@gmail.com

thankyou

Amit Kumar S% sh. Ramesh kumar
vpo Shahzadpur, teh. Naraingarh
Distt. Ambala (Haryana)
134202.

dear sir/ mam,

please send me the call history of incoming & outgoing calls of following no [protected].of aug, sep, oct nov 2011 on my email id

s.[protected]@yahoo.com

Your assistance in this matter will be highly appreciated, I will be thankful to you.


thanks & Regards,

g.Sathish kumar.

Dear Sir,

Please send me the incomin and outgoing call history of the following mobile number [protected].


Your assistance in this matter will be highly appreciated.

Regards,
Metso

Dear sir,
please send me the incoming and outgoing call history of past 3 months of the following number [protected] through email
My email ID is [protected]@gmail.com
your assistance in this matter will be highly appreciated.
thanks
Regards
Nivedita
(school student)

Dear sir,

Please send me call records of following number.[protected] from 07.09.2012 to 06.10.2012

Please send me the incoming call history of my postpaid no. [protected] from jan 26, 2014 to jan 28, 2014
my email: [protected]@gmail.com

Hello,
I would like to have a history of incoming and outgoing calls of my postpaid no. [protected] from 1/4/17-12/4/17, kindly mail me at winkin.[protected]@gmail.com. Thank you.

Even I have sent the courier for the gift and this should not happen, as this way public will stop trusting VODAFONE and will not take further connections.and we will be then claiming the same for cheating us.

Ven I have sent the courier 30 days ago but I have not recd my gift. I do not have any trust on vodafone anymore. I will not advice anyone to take a vodafone connection because of this breach of trust.

Vodafone is an .

Is that what a Pakastani mugshot looks like?

To
The Reader's,

Sub : Cheated by Vodafone

This is to inform you that I have taken Vodafone Connection as per below mentioned Tariff in which we have got some Local & STD calls free but the bill sent by Vodafone is not as per their promise. They had given us the signed Tariff Plan as well confirm the same by their Customer Care Deptt. They have generated the bill of all following numbers without giving any discount. So that we are appealing to you that please take the necessary action against Vodafone, because they have cheated us. They are mentally harassing by calling again & again and say to take new plan . We hope that you will do the needful.

At the time of giving the connection following terrif plan is intimated to us:-
Monthly Rent 99 (after giving the discount of Rs. 300/-)
CUG Call Unlimited free
Local Call Free 450 M2M
STD Call Free 200 M2M
SMS Free 350 Local
But in all the bills every local call except CUG No. Are charged @ .15/.30 paisa and all STD Calls are charged @ 0.80.
You are requested to please in to the matter in the following No.
1. [protected] Amit Mehta
2. [protected] Madhav Sharan Goel
3. [protected] Madhav Sharan Goel
4. [protected] Dinesh Kumar Aggarwal
5. [protected] Saurabh Arora
6. [protected] Mansingh Saini
7. [protected] Vishal Goel
8. [protected] Vijay Singh Rana
9. [protected] Vijay Singh Rana
10. [protected] Rohit Goel
11. [protected] Pardeep Dubey
12. [protected] Pardeep Dubey
13. [protected] Vidhya Sagar
14. [protected] Sanjeev Choudhary
15. [protected] Sanjeev Choudhary
16. [protected] Raj Kumar Deshwal
17. [protected] Nitin Gupta
18. [protected] Rohit Gupta
19. [protected] Chaderkant
20. [protected] Chaderkant
21. [protected] Kunal Gaurav
22. [protected] Habibul Rehman
23. [protected] Saranjeet Singh
24. [protected] Saranjeet Singh
25. [protected] Praveen Verma
26. [protected] Naveen Goyal
27. [protected] Naveen Goyal



Thanks & Best Regards,

Dinesh Kumar Aggarwal
Omaxe Ltd.
L.S.C. – 16, Kalka Ji,
New Delhi – 110019
Mobile : + 91 –[protected], [protected]
Office : 011 – 4189 6727
011 – 4189 3118
Email : [protected]@omaxe.com

Vodafone — Cheated by them

I got a 98 bonus card with which i can send 1000 local and national sms within 30 days. I was told by their call centre helpline that the black out days are 17th and 18th October. (I have a recording of that conversation). Still when I send sms on 16th October the amount was deducted from my regular balance and accordingly then my balance of Rs. 257/- became zero. When I then called their helpline I was told that I should visit a Vodafone Gallery and make them hear the recording. Upon confirming the recording they will refund my amount. So i visited the Vodafone gallery on the same day and booked my complaint. Complaint registration no.[protected]. They said the the matter will be resolved by 21st October. Now they say that they will not refund my balance although they agree that it was their fault. Please help.

Dear Sir,

I have used vodafone from 03 months and my no is [protected].Sir when I take sim card from Vodafone Store Saltlake Kolkata they had told me that you will get Itemwise Bill per month and its totally free but from the starting of this month I had got a message from Vodafone that if you omit Itemwise Bill you will get 50% discount on your bill so I had send a request to them omit my itemwise bill.But when they send this month bill they had charged me for itemwise bill but for 3 months they had not charge for it as well as they had not given me 50% discount also.So I think they had cheated me as well as when I contact with Customer Care they told me that its your fault adn also told me that its not Vodafone fault from anty end.Sir, So I request to you please look after my matter and resove it as early as possible.

This is for your kind information and necessary action please.

With Regards,
Priyanko Kumar Sarkar.
+91-[protected]

Dear Rajashree,

Thanks for your mail. I regret to inform you though, the 30% discount offered is rather insulting to me. I am not asking for discount. I am asking to revoke the false charges altogether!!!
I have been using the service for close to 15 years now and have contributed to huge revenue on Vodafones part.

I have been cheated and taken advantage of for being an old customer.
Over the past 2-3 years, I have been using yearly internet plan and pay for it annually also. Suddenly one fine day Vodafone decides to disconnect my yearly subscription and switch me over to open usage rates when I have not even asked for it. I have not been informed or taken authorization for disconnection of yearly plan or activation of full rate usage.
You can see in the account details that I have been using data services for the last few years, yet your representatives insist that there was and is no data plan active on my number. I find this highly questionable and dishonest.

I am really shocked and appalled by the business ethics employed by a supposedly consumer driven company.

Once again, I will not be held responsible for your internal miscommunication and dishonest methods.

I am attaching the mail I sent to you and a few other consumer protection organizations.

I really do not wish to waste any more time on this issue since it has already been pending for almost 2 months now. I hope you do not force me to consult my legal department or escalate the issue on social media sites and gather more vodafone consumers who have been duped and cheated in a similar way.

I hope you can reverse the fraudulent charges immediately and restore my phone services to its usual setting.

Sincerely,
Mr. Mardia.


Dear Sir,

I regret to let you know that I am suffering from the worst kind of customer service from Vodafone than I've ever experienced in my life.

The charges mentioned on my account are fraudulent and false and I will not be liable to pay for Vodafones errors/mistakes/frauds.
Relationship No- 1.5011367
Mobile No- [protected]

I have called my relationship manager more than 15 times and with no resolution of the problem. Every time I am assured that I will receive a call 'within 24 hours" and till date I am still to receive any calls from Vodafone.

I have been falsely charged the amount of Rs. 7538.97, which has now increased even more with your fraudulent charges; under the pretext that I had called up vodafone 6 months in advance and asked for deactivation of my internet plan 6 months into the future and apparently Vodafone took my request for 6 months in the future. This is the kind o[censored]nbelievable lies I was told by the representative. Shocking as it sounds, it is complete lies.

On calling again, I was told a different story that there was some technical error on vodafone side and they messed up the data account and did not switch me over to the plan renewal and instead decided without my knowledge or permission to deactivate my currently used data plan and charge me full data rates without any plan.

It has now been over a month and several calls from my side with no resolution. As frustrating and appalling as Vodafone has made the situation, I would like a final resolution of the problem or a switchover to another service provider.

Sincerely,
Mr. Mardia.

Dear Rajashree,

Thanks for your mail. I regret to inform you though, the 30% discount offered is rather insulting to me. I am not asking for discount. I am asking to revoke the false charges altogether!!!
I have been using the service for close to 15 years now and have contributed to huge revenue on Vodafones part.

I have been cheated and taken advantage of for being an old customer.
Over the past 2-3 years, I have been using yearly internet plan and pay for it annually also. Suddenly one fine day Vodafone decides to disconnect my yearly subscription and switch me over to open usage rates when I have not even asked for it. I have not been informed or taken authorization for disconnection of yearly plan or activation of full rate usage.
You can see in the account details that I have been using data services for the last few years, yet your representatives insist that there was and is no data plan active on my number. I find this highly questionable and dishonest.

I am really shocked and appalled by the business ethics employed by a supposedly consumer driven company.

Once again, I will not be held responsible for your internal miscommunication and dishonest methods.

I am attaching the mail I sent to you and a few other consumer protection organizations.

I really do not wish to waste any more time on this issue since it has already been pending for almost 2 months now. I hope you do not force me to consult my legal department or escalate the issue on social media sites and gather more vodafone consumers who have been duped and cheated in a similar way.

I hope you can reverse the fraudulent charges immediately and restore my phone services to its usual setting.

Sincerely,
Mr. Mardia.


Dear Sir,

I regret to let you know that I am suffering from the worst kind of customer service from Vodafone than I've ever experienced in my life.

The charges mentioned on my account are fraudulent and false and I will not be liable to pay for Vodafones errors/mistakes/frauds.
Relationship No- 1.5011367
Mobile No- [protected]

I have called my relationship manager more than 15 times and with no resolution of the problem. Every time I am assured that I will receive a call 'within 24 hours" and till date I am still to receive any calls from Vodafone.

I have been falsely charged the amount of Rs. 7538.97, which has now increased even more with your fraudulent charges; under the pretext that I had called up vodafone 6 months in advance and asked for deactivation of my internet plan 6 months into the future and apparently Vodafone took my request for 6 months in the future. This is the kind o[censored]nbelievable lies I was told by the representative. Shocking as it sounds, it is complete lies.

On calling again, I was told a different story that there was some technical error on vodafone side and they messed up the data account and did not switch me over to the plan renewal and instead decided without my knowledge or permission to deactivate my currently used data plan and charge me full data rates without any plan.

It has now been over a month and several calls from my side with no resolution. As frustrating and appalling as Vodafone has made the situation, I would like a final resolution of the problem or a switchover to another service provider.

Sincerely,
Mr. Mardia.

Vodafone SIM — complaint for the voice chat sewa

mere mob. No. par bina avedan ke hi sevaye suru djds mere a/c se amount kat liya jata hai. mere No. se voice chat sewa smapt nahi kar rahe hai. discon. to voice chat sewa on my mob. no.[protected]

Interglobe Avaition LTD. — disconnecting my post paid connection

dear sir/madam, I souvik pandey was using 149 plan from last 4-5 months,my ph no. is [protected].Now that i am using many connections at a time i am not been able to handle everything tactfully.So i have decided not to use this post-paid connection any more. So i request u understand my problem and disconnect my connection immediately.. Thank you,Souvik Pandey. Address- 65 Exhibition bagan road,Gorabazar, Berhampore,Murshidabad,Pin-742101.

Hi Sarika,


We believe that you have been contacted by our Customer care team and hope that your concern regarding Caller tune service has been addressed. Do e-mail us at vodafonecare.[protected]@vodafone.com for any further queries. We'd be happy to help.



Regards,

Vodafone Customer Care.

I have exactly the same story. I have been using vodafone for last 2.5 years.I got many calls for add on connection on my number. On approximately 50th call I accepted the offer, I paid the security amount Rs 250/- and I received a SIM too. They called me for activation of the new SIM and allotted me a number. But my new SIM has not yet activated. When I called customer care, they told me that my number has already been allotted to someone else and they ask me to visit vodafone store. When I ask them Why do I have to visit vodafone store, it's not my fault? then they simply say Ma'am we can't help it. And the person- Gagan ([protected]) who took the responsibility of activation has stopped attending my calls. There are many mobile companies out there, but I continued using vodafone till now because I trusted it. Now I am forced to take stringent actions against vodafone if my problem will not be solved as soon as possible. It is not the matter of rs 250/- it is a matter of trust that I had in vodafone.

Vodafone Postpaid Connection — not refunded rs.250/- since march 2009

sir vodaphone has to refund me Rs. 250/- in r/o cancelation of conversion of vodaphone prepaid to post paid which was committed me by thier executives time to time . my no is [protected]

I am agree with u Poornima bcoz it is not the matter of rs 250/- it is a matter of trust that we have in vodafone. I ask to vodafone that why your executives make fool to vodafone's valuable customers to achieve their Sale target. It is not fair

Sir,

I have taken a prepaid seam of vodafone number is [protected] few days ago. At the time of seam taken, I was submitted the address proof to the mobile store but I regularly got the message through SMS for submitt the documents. Now the number is disconnected. Please inform me that if the documents are not reached to you, where I can re-submitt the documents.

Regards,

Mukesh Kumar

Sir,

My name is Dhanjeet kumar singh. i live in jamshedpur(jharkhand), i have not used my vodafone no for few day, and this time his not working. plz start my vodafone no. my number [protected]. i m request u sir. please start my vodafone no.