Claimed

Vodafone India Complaints & Reviews

1.8
Last updated Apr 24, 2024
Complaints 27108
Resolved
9560
Unresolved
17548
Quick Links
Statistics
Share
Contacts

File a complaint to Vodafone India

Having problems with Vodafone India?

File a complaint and get it resolved by Vodafone India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Vodafone India
Customer Service Contacts

Vodafone India Phone Numbers

Phone
+91 98 2009 8200
963
526
+91 22 7171 5000
890
568

Vodafone India Website

Vodafone India Head Office Address

Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India
400013

Vodafone India reviews & complaints page 1282

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sandip Kumar Chauhan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Physical Bill copy delivered to wrong person

Dear Authority,

This is not new for me to fight with Vodafone for my physical bill copy. Each and every time i need to call and follow up for my physical copy. But this time for the bill of July-Aug bill, was delivered to wrong person and after that i call 3-4 times to call center. In return they provided me their query registration number only and still the same is not resolved. Also they are telling that " our system...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
MANISH JAIN
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deliberately charged for a service despite its deactivation

My name is Manish Jain with Vodafone mobile number [protected]. I would like to draw your attention towards the way Mobile operator is cheating and conducting fraud with its customers. Yesterday, I have sent a deactivation sms to vodafone at 144 and received the same with the MCI service deactivated sms. But despite getting the service deactivated, vodafone operator have charged me for this service.

Also, their vodafone care...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sharad S. Ugale
from Delhi, Delhi
Report
Copy

Regarding confliction of mobile no.

Sir

From mobile no.[protected] is complaining that from my mobile no.[protected] misscalling to mobile no.[protected] but I dont know who is he? and also not giving misscall to him. so it is requested to vodafone manager sir please see the matter that from my mobile [protected] misscall is going to that mobile no.[protected] whether it is communication problem or someone is cheating. please do needfull respectively.my email address...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anitha
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rude response from customer care. Severely Condemnable!!!

I am using Vodafone {Hutch) for over 3 years in Chennai. I converted to life time validity of my number ([protected]). I use Rate cutter 148 by which Vodafone to Vodafone calls are 10p/min, Vodafon to other network - .50p/min, Vodafon to land line Re.1/min and free 750 local messages/day and its validity is for 30 days. Lastly my rate cutter validity expired on 31 August 2009 and I again made the rate cutter 148 on 5th September 2009. Suddenly...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
p.ashish
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheating by executive

i p.ashish from hyderabad...sir recently i got a call from vodafone customer care number +91-[protected] stating that there is offer for me to convert my prepaid sim to postpaid so i agree to have this offer to me.. so the executive said that their another will meet me the next day.. the executive has come and took all my douments and RS. 350/- and given me sim which is not active , the executive told the sim wil be activated when the documents...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
ANIL BHATNAGAR
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NON RECEIPT OF GIFT ON PURCHASE OF VODAFONE POSTPAID

Sir,
1. I have the honour to state that as per ur advt.i.e. on purhase of vodafone postpaid connection the first monthly paid bill to be courier to u for claim of gift
2. I have couriered u first monthly vodafone paid bill (Mob No [protected]) along with the gift coupon for claim of free gift (Reebok Wrist Watch) videDTDC consignment no M46146868 as on 04 Sep 09.
3. Till date I have not received the gift, therefore...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
S
Shyam Thanki
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Different monthly rent in same CUP skim

I have been using Vodafone postpaid Connection from the last 1.5 years. My No is:- [protected] & [protected] (Both CUG skim).

This is a complain against Vodafone who charged me different monthly rent in same CUG skim.
Eelier I was using Rs. 150 Monthly Rental. Now Vodafone given skim to Rs. 99 Monthly Rental in my No. [protected] but same skim not apply in my another no. [protected]. I informed Mr. Vijay Goswami (Vodafone...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
susweta chattopadhyay
from Durgapur, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

to remove cricket alerts from my phone

Dear Sir/ Madam,
I am susweta chattopadhyay staying in west bengal (durgapur steel city) and customer of vodaphone. i want to remove cricket alerts from my phone and the amount is deducted from my phone is 30 every month.
So i request you to remove cricket alerts from my phone. My phone number is [protected].
Thanking youbr...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mohitdhiman
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bill

I have applied for disconnection of my postpaid number two times by giving applications but still i am getting the bill at my home, i doesn't have any due amount and have paid each penny of bill more then two months back, from that time i have not used that number. I don't know why they have not disconnected my number, i will not pay the bill for which i haven't got anything....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Shailendra Singh Baghel
from Mumbai, Maharashtra
Report
Copy

recharged from website.. money deducted twice

I am a customer of Vodafone. I recharged my friends phone [protected] using the vodafone website on 18 sept. I website took a lot of time to process the request and though the recharge of Rs 81 was done, the money was deducted twice from my account. It is mentioned on the site that in case the recharge is not done, money will be reimbursed in 5 days. When i called customer care, they said that since u didnt call within 3 days from the problem,...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Suman Nandy
from Kolkata, West Bengal
Report
Copy

Disconnection without notice

I purchased the SIM card of the number [protected] around Arpil last year 2008. I had submitted a self attested photocopy of my Driving License as my identity proof and shown the retalier the original DL as well.

I have been using the service till today 03 October 2009 afternoon. I found the line temporarily disconnected. On calling, they said, they have found that I did not show my original identity document while purchase...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Arijit Bhattacharya
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DND not functioning

I placed a request for DND in the middle of the month of July, 2009. I was told from Vodafone that it would take a ridiculous 45 days to action the request! Anyway, after that I waited patiently for 45 days, bombarded by numerous unwanted SMS's every day (some even came late night and early morning!).

After the stipulated time of 45 days was over, I found that there was absolutely no change in the number o[censored]nwanted SMS...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kurian
from Madurai, Tamil Nadu
Report
Copy

Real cheating on STD service

I was using Vodafone postpaid connection (Number -[protected]) with STD charges Re. 1 for 1 minute. I used to pay 150 fixed charges for reducing STD charge From 1.50 to 1. Mid of August I got offer that we can reduce STD charges to 50 paisa (south India). I have called customer care on August 28th evening enquired about it. I got advice that I need to deactivate 1 Re. STD plan and activate 50 paisa south India STD plan and they sent me each...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
amol Dililp Patil
from Mumbai, Maharashtra
Report
Copy

Poor service

HI,

My name is amol patil I am using my vodafone mobile from last 2 years, But suddenly vodafone not providing proper service. I had brought one recharge card for re-charging my mobile but I had crached it very high so on that time I am not able to re-charge because I am unable to read the number so vodafone service(talecaller) person told me to visit to nearest vodafone store and place a complent and it will be completed within...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jahar Sanyal
from Kolkata, West Bengal
Report
Copy

Improper Bonus Card Recharge

ON 02/10/09, I received a promotional message from Vodafone about their Rs.35 Bonus Card at 11 :40. I promptly recharged with one such Bonus Card for Rs.35 and received confirmatory messages at 11:53 that it has been successfully refilled by Rs.0.86. After a few phone calls, I realised that my Bonus Card priviledges had not been activated and I was being charged a lot higher than what I imagined. Even at 6 15 pm nothing had been done by Vodafone,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dharanidhar Rout
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Disconnection of my number

I had purchased two numbers of Vodafone mobile handset with free two SIM cards since 4 months last in my name. At the time of purchase, I had deposited all the documents such as xerox copy of Photo Identity Card and my photo. But since 5 days last, one of my number i.e., [protected] has been disconnected by the company for reasons not submitting the proper documents. When I asked the dealer where I had purchased the mobile(Mini Store,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
RAKTIMA ROY
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

UNWANTED CALLS AND SEXUAL HARRASMENT BY MOBILE

SIR / MADAM,
I am a customer of vodafone number is [protected]. i am facing a very big problem. Some numbers,which are [protected], [protected],[protected] often disturbing me every time. They sent me sexual sms, calling me and said me to go for sex etc. I am very much upset about that.Me and My husband are please to you that you solve this problem to me. and please said me what can i do for this. Please help me about...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bhavesh Chhaganbhai Merja
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

HEAVY AMOUNT WRONGLY CHARGED

Mobile no: [protected] - Postpaid - Vodafone
Bill no. [protected] dtd 15-7-09 (bill period: 15-6-09 to 14-7-09)

In above bill Vodafone charged Rs 2931.90 against GPRS and Rs 10 against SMS-International. I have NEVER use GPRS facility and also not sent any International-SMS. I made numerous requests on phone/e-mail/personal visit to Vodafone to delete these wrong charges from my bill amount, but they just keep...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Siddharth J. Baad
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Vodafone Gujarat Prepaid Mobile Connection

Dear Sir / Madam,

This is regarding disconnecting of vodafone mobile number [protected] (Gujarat) on Sept. 23, 2009. Without any prior intimation, Vodafone disconnected the outgoing & incoming call services to this number. Approaching the Vodafone Customer Care, officials stated that the number has not been verified by them and hence the services to the number has been disconnected.

The fact was that some...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
bhuvanesh gupta
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

change in promose in written and charge extra money

Dear CC of VOFAFONE,
I am not agree with your changes in statement on phone which held today.
The number of vodafone CC :-[protected] which was talking to me on phone
as on[protected]_11 hr to 11:08 hr and saying that again vodafone will
charges for clip which i am having FOC earlier.

Note:- i am really in dipsit and headache with vodafone. Please do not
changes your statement. I already...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy